INTRODUCING: PT.

SUPRANUSA SINDATA
Founded in 1990 by 2 former software specialists of IBM
and Hewlett Packard Corporation - Germany, PT.
Supranusa Sindata is today an international provider of
business intelligence solutions for the hospitality, retail
and leisure industry. Our solutions cover multi-property
and fully integrated hotel management, point of sales,
banquet/conference, leisure club and retail management
systems as well as consulting, training and support.
With nearly 20 years of experience and knowledge in information technology
and software development, we have launched the first hotel management
system under Windows in Indonesia in 1999 (VHP - Visual Hotel Program)
and are now one of the leading hospitality solutions provider at the
Indonesian market with high growing rate.
We serve our clients with 24/7 support (customer care/hotline) with our
highly experienced and excellent trained engineers. As a result of our
permanent contact to our customers, we perform continuous value adding
process to our products for long term customers satisfaction.
Today we provide optimized solutions for all market segments from budget
to luxury hotels, individual and chain hotels. Our customers include
properties of Aston International, Core Hospitality International, Accor
International, Tauzia Hotel Management, Sahid Hotels International, Swiss
Belhotel International, Ramada, Savoy, Best Western International and the
Swiss Hapimag just to name a few. VHP is officially appointed as the
recommended Hotel Management System of Aston International and Core
Hospitality International with corporate agreements with a variety of other
international hotel operators.
Through our global business partners, our solutions are used and operated
worldwide by hundreds of satisfied customers in Indonesia, China, Turkey,
Middle East Countries, Cyprus, Russia, Ukraine, Uzbekistan, Kazakhstan,
Malaysia and the Philippines.

urning Knowledge into Solutions, this slogan reflects our demand to

continuously provide professional IT solutions and perform excellent
service to our customers. While it is our vision to become the first
choice of solutions provider for the hospitality industry.

professional
hotel
management
solution

professional
hotel
management
solution

VHP - Visual Hotel Program

Fully Integrated Business Solution

VHP (Visual Hotel Program) is a fully integrated

and modular business intelligence for all needs of
the hotel industry. More than twenty years of
specialist experience have been turned into this
professional software solution. Using VHP, the
hotel operators are able to provide better customer
service while achieving increased management
efficiency of their daily hotel operation.
Based on Progress Open Edge (4GL RDBMS) which
is an enterprise solution, VHP guarantees high
performance and highest stability. The fully
graphical user interface under MS-Windows offers
a comfortable and smooth operation environment.
So it is very easy for VHP users to learn and
operate the application system within a short
period of time.
A complete integration with MS-Office guarantees
a fast and easy workflow. Moreover, VHP is
available and operates in multiple languages,
including English, Chinese, Turkish and Russian.
The program can be operated by mouse, function
keys and keyboard as well. Each field is linked with
help buttons and input help to provide permanent
user guidance.

VHP is available and operated in the following

versions:
VHP Professional
VHP Express
e1- VHP

Front Office Management

Here is a list of highlighted features which make
the VHP Front Office Module such a powerful
management tool:
Guest Card File supports 3 types of guests:
Individual, Companies and Travel Agents.
Guest Search based on surname, first name,
country, guest no. etc.
Complete Guest History and Statistic with Drill
Down Function to guest folio details.

Fully system integration makes VHP require only

one server for the whole system operation.
Gateways between different systems become
unnecessary and guarantees cost efficiency on
hardware investment.
VHP is a highly secured hospitality management
system. Multiple level security is enabled by user
definable privileged access.
VHP provides an All in One Solution with Single
Entry Philosophy, integrating the modules:

Front Office Management System

Point of Sales Management System
Back Office Management System
Banquet/Conference Management System
Fixed Assets Management System
Club Management System
Online Reporting System
Engineering/Quality Management System
VISUAL Reporting Generator
Customer Information System (CIS)
Interfaces

Transaction entries in the Front Office, Point of

Sales and Inventory modules automatically process
and update the General Ledger properly.

Flexible Contract Rates for Travel Agents &

Companies in any predefined currency. Room
rates are automatically updated by Night Audit.
Dynamic Data Exchange (DDE) with MS-Word
for Confirmation Letter, Billing, Mailing, etc.
which can be flexibly designed.
Room Picture Display using Bitmap.
Active Floor Plan which shows real time room
status of each room with direct access to the
Reservation Menu and Check In function.
Guest Folio - Automatic Balance, easy handling
for unlimited Bill Splitting and Money Exchange.
Sophisticated deposit management handling.
Inclusion of Housekeeping, Telephone Operator,
Sales & Marketing, Accounts Receivable and
Income Audit modules.
No Down Time at Night Audit (24h online
operation). Automatic production of guest ledger
balances, preliminary revenue and management
reports (output in read only MS-Excel Format).
Guest bills linked to Point-of-Sales
direct debts transfer to Accounts
Integration with the Back Office
System: Inventory/Cost Control
Ledger module.

VHP Flow Chart Diagram

departments,
Receivable Management
and General

Wide variety of statistical reports, also available

in graphic/chart representation using Built-In
Report Writer LnL (Combits List n Label).

professional

Point-of-Sales Management
Some of the key performance features included in
this powerful Point of Sales solution are:

hotel

System supports Keyboard and the latest Touchscreen technology for easy and fast order entry.
Quick and accurate order entry using Hand Held
Terminal for immediate print-out at designated
kitchen printer and update on the cashier
terminal.

management

Definition of restaurant departments up to 99

outlets with up to 9,999 table numbers and
99,999 article items available for each outlet.

solution

Ease of use for clear Bill Splitting, Discount

Handling etc.
Multiple payment methods such as Cash, City
Ledger, Compliment, Room Transfer etc.
Handling of compliment transaction
automatic update of F&B revenue

with

Handling of multiple outlets by a single cashier

for efficient workflow.
Definition of Recipe Ingredients for each article
item for accurate potential cost calculation.

Transaction Trace Back Facility until the source

details using Drill Down Capability.
Using VHP Macros as G/L Report Writer and
Dynamic Data Exchange (DDE) to MS-Excel,
enables financial reports output in Excel format.
Create unlimited number of General Ledger
accounts with user definable account digit
numbers format.
The additional Fixed Assets management system
manages linear depreciation with direct link to
the accounting system for automatic G/L
updates.

Banquet/Conference Management
The Banquet/Conference management system is a
smart room management solution coupled with
events and meeting planning system. A portion of
its many sophisticated features include:
Daily and Weekly Banquet Plan.
Equipment Availability and Management.

A full range of daily reports and report groups

e.g. Daily Sales Report, F&B Sales and Cost
Report & Analysis, Complimentary Report, F&B

Back Office Management

Our excellent Back Office and Accounting System
covers Purchasing, Stocks Receiving, Accounts
Payable, Inventory Control, Cost Control & Recipe
Management, General Cashier, General Ledger
(G/L) and additional Fixed Assets management
system. Some of the many features available are:
Cost Control: Automatic Food and Beverage Cost
Reconciliation and Integration to Point of Sales
for complimentary transactions
Recipe Management based on the actual
average prices with integration to Point of Sales
and Inventory/Cost Control Module.
Full integration with Front Office, POS and
Banquet/Conference modules - automatically
updating the G/L (Single Entry Philosophy).
Approx. 100 summary and status reports as
management tools to assist in analyzing and
increasing the operational efficiency and
maximizing yields.

Graphical
user
definable
Room
Seating
Arrangements using MS Visio application.
Full integration with MS-Word
Sheet, Banquet Menu etc.

for

Function

Banquet Invoicing, multiple payment methods in

any predefined currency and Bill Splitting and
easy Deposit handling.
Link to Sales/Marketing module to manage sales
tasks, activities and customer relationship.

professional
hotel
management
solution

Club Management

Engineering/Quality Management

The Club Management System is especially

designed to streamline all areas of the club
operation and improve guest service, ultimately
increasing membership and profitability. Here are
the highlights at a glance:

This Engineering/Quality Management module is

an
a dva nc ed
ta sk
ma na ge ment
a nd
communication system designed to provide hotels
with an integrated tool to schedule and track
maintenance and repairing tasks. Key Features:

Membership
Management
includes
all
membership information such as membership
type,
status,
family
members,
billing
information, medical information/history, demographics.

Repairing management for damaged items with

complete repair & costing history with direct link
to Inventory/Cost Control management for
Stock on Hand information and Purchasing
module.

Member File is linked to the VHP Guest Card

File, so no re-entering of information is needed.

Management of regular maintenance tasks

scheduling with integrated calendar for a user
friendly view.

Complete Member History.

Facility Management for
scheduling and cancellation.

facility

booking,

Class
Management
including
enrollment,
capacity management and booking fees.
Locker Management with active Locker Plan
which shows real time locker status of each
locker with direct access to Check In function
(Today Use and Long Time).
Towel Management for registration
outgoing and returned towels.
Statement
ledger.

of

Account

facility

of

of

all

members

More than 20 statistical reports, including

graphical representation and several output
formats such as MS Excel, HTML, XML, Adobe
PDF, Text Format, JPEG, TIFF etc.

Definition up to 9,999,999 article items for

repairing/maintenance management.
Capability
of
integra tion
with
SMS
communication system (optional) to remotely
receive updates on repairing tasks and to
achieve better customer service.
Cost Controlling and Monitoring: Monthly budget
definition of energy consumption/expenses and
other resources such as water, electricity, fuel
etc. for comparison to the actual usage.

VISUAL Reporting Generator

The VISUAL Reporting Generator is a reporting
and data visualization tool providing the capability
to produce a variety of performance reports and
statistics. Sophisticated features include:
Ability to generate a variety of customizable
reports from many different data sources.
Generate reports into different output formats
such as XLS, HTML, CSV.
Flexibility to customize reports layout: label,
fonts, color, column position etc.
Many options to limit the visibility of reports
(show summary) or just for a part of a report.
Users are enabled to change the position of lines
and/or columns using click and drag function.
Users can develop models and graphic designs
which are multi-dimensional and understandable
to the user.
Organizations with multiple properties, branches
etc. can now easily consolidate information as
well as view separated reporting for each unit.

Online Reporting
VHP Online Reporting System is a must-have
solution for the property owners and/or hotel
management to be constantly and real time
informed about their property performance.
Benefits using this modern online application:

Hotel owners and/or management can directly

and real time download powerful VHP Statistic
Reports at any time and from anywhere on the
globe.

The wide variety of statistical reports are also

available in graphic/chart representation.

All reports can be web-previewed, printed and/

or sent via email.

Reports and information can be shared across

the organization by defining user access for each
report.

Interfaces

VHP Express

We provide and implement various interface

solutions appropriately, time & cost efficiently. VHP
can be linked to other systems such as PBX, Door/Keycard System, Pay TV and other external
systems:

VHP Express is a professional business intelligence

which contains all standard modules and reports to
ensure an effective hotel operation. It is suitable
for budget to mid-range hotels as a cost effective
software solution to manage their Front Office,
Point Of Sales and Back Office operation.

PBX System:
NEC,
Panasonic,
LG-Nortel/LG-Ericsson,
Transtel, Philips, Alcatel, Siemens, AT&T,
Meridien, Mitel etc.
Door-/Keycard System:
Vingcard, Onity Tesa, Kaba, Adel Elid, Salto,
Miwa, Digilock, Albion, Syron, Onassis, Ventaza,
Colcom, Be-Tech, Hentech, Secustar, Temic
Hune, Cisa
Pay TV / IP TV:
Select TV (Malaysia), LEC (Germany)
POS Cash Drawer:
Integral, Posiflex,
Packard (HP)

Wincor

Nixdof,

Hewlett

Internet Billing System:

CBN, INET, Mastrada
Online Booking- / Channel Management System
System:
Siteminder / The Booking Button, Globekey
(coming soon), DirectWithHotels (coming soon)
Spa Management System:
JassSpa (Malaysia)
Corporate Financial
consolidation:
Solomon (Microsoft)

System

for

accounting

VHP - Interfaces Chart

Others:
Pajak Online, Revenue Management System
(coming Soon)

Flexible upgrade to the VHP Professional Version

and enhancement of additional modules are
further of this sophisticated solution.

e1-VHP
e1-VHP is a new product under AppServer
technology developed by VHP systems. Whereas
e1 stands for everyone, which means every hotel
can now be equipped with a sophisticated PMS.
Besides,
e1
stands
for
enterprise
one,
representing VHP under Appserver technology as
an enterprise solution which also brings multi
properties
under
one
holding
or
same
management.
Using the AppServer technology e1-VHP principally
maintains the existing workflow without needing to
use a local server machine. This distinguishes e1VHP from the conventional VHP system, which is
based on the conventional Client to Server
principle. The data communication in e1-VHP
happens between the PC client located in the hotel
with a cloud server via reliable internet connection.
Working environment and speed is equivalent to
local data communication.
Due to todays technology advancement and
improvement
of
the
internet
connection,
investment on hardware can be reduced to
reasonable level especially for hotels with low
budget. By using the Cloud Server technology, the
hotel doesn't need to purchase a server unit,
provide a server room and maintenance. All this
can be replaced by monthly rental fee on Cloud
Server and supporting internet connection.
e1-VHP is designed as a B2B application since the
program needs to be installed on each PC unit /
client. This makes e1-VHP more secured than B2C
designed web applications that can be accessed
by using internet browser from anywhere around
the world, which brings higher risks on security
and data access. The Graphic User Interface (GUI)
of e1-VHP is identical to the current VHP
(not HTML).

VHP Professional
VHP Pro is our full integrated software solution to
fulfill all needs for a comprehensive hotel
management.
It is designed to integrate the whole Front Office,
Point of Sales and Back Office Management
(Purchasing, Inventory / Cost Control, Accounts
Payable, General Cashier and General Ledger) into
one powerful solution.
Other add-on modules such our Banquet &
Conference Management, Fixed Asset Management
System and Club Management System etc. can be
easily integrated to VHP Professional.

Chart of e1-VHP Data Connection

professional
hotel
management
solution

INDONESIA
PT. Supranusa Sindata (Headquarter)
Gading Bukit Indah Bl. B/16
Jakarta 14240 - Indonesia
Phone: (62) 21 - 451 36 78/9, 451 38 46
Fax: (62) 21 - 451 38 45
Email: info@sindata.net
PT. Supranusa Sindata (Branch Office)
Jl. Pemelisan No. 10 X, Kav. 8
Sesetan, South Denpasar
Bali - Indonesia
Phone: (62) 361 - 8 234 339
Fax: (62) 361 - 8 234 335
Email: vhpbali@sindata.net

CHINA
Suzhou Ideas Software Co. Ltd - China
Suzhou Panli Garden 7-201
Suzhou 215001 - China
Phone: (86) 138 - 61 33 8455
Email: star_zhanghu@qq.com

TURKEY
nfotel Otel Ynetim Sistemleri A.
Emirhan Cad. Fulya Sitesi 25/31
Beikta Istanbul - Turkey
Phone: (90) 212 - 258 3505
Fax: (90) 212 - 258 88 49
Email: admin@infotel.com.tr

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