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WASHING MACHINE
SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLE
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD(M)-16220(5)FD/16220(5)FDB(N)
WD(M)-14220(5)FD/14220(5)FDB(N)
WD(M)-12220(5)FD/12220(5)FDB(N)
WD(M)-10220(5)FD/10220(5)FDB(N)
WD-16222FD/16221FD
WD(M)-11(3,5)220(5)FD
100
P/No.:3828ER3018U
101
CONTENTS
1. SPECIFICATION............................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION .................................................................................4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION ............................................................................................................................. 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................12
7. TROUBLESHOOTING.................................................................................................................13
7-1.BEFORE PERFORMING SERVICE ....................................................................................13
7-2.QC TEST MODE..................................................................................................................13
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13
7-4.ERROR DISPLAY ................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................16
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................16
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................19
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................26
10. EXPLODED VIEW AND PARTS LIST .......................................................................................33
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................33
10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ............34
10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .............................................35
APPENDIX (Replacement parts list) ...........................................................................................36
1. SPECIFICATION
ITEM
WD(M)-16220(5)FD/16220(5)FDB(N)
WD(M)-14220(5)FD/14220(5)FDB(N)
WD(M)-15220(5)FD
WD(M)-12220(5)FD/12220(5)FDB(N)
WD(M)-10220(5)FD/10220(5)FDB(N)
WD-16222FD/16221FD
POWER SUPPLY
220-240V~, 50Hz
PRODUCT WEIGHT
65kg
WASHING
230W
ELECTRICITY
SPIN (1400rpm)
440W
CONSUMPTION
DRAIN MOTOR
38W
WASH HEATER
2000W
WASH
45rpm
1600 rpm : 400/800/1200/1600 rpm
REVOLUTION
SPEED
0.3-10kgf/cm2 (30-1000kPa)
CONTROL TYPE
Electronic
Refer to the Rating Label
WASH CAPACITY
Synthetic (3.5kg), Wool/Silk (2kg), Hand Wash (2kg), Delicate (3kg), Quick 30(5kg)
DIMENSION
WASH PROGRAM
RINSE
Bi-Metal type
WATER LEVEL
RESERVATION
Adapted
FUZZY LOGIC
Adapted
Adapted
ERROR DIAGNOSIS
9 items
Adapted
CHILD LOCK
Adapted
AUTO RESTART
Adapted
RAPID
Adapted
Jumbo drum
LGs jumbo drum can wash about 40% more load than
conventional washing machine. A bigger drum improves the
wash performance.
Child-Lock
The Child-Lock system has been developed to prevent
children from pressing any button to change the program
during operation.
Auto Restart
Although the washing machine is turned off by a power failure,
it restarts automatically where it stopped when power is
supplied again. And it will be the same the machine is
unplugged and is plugged in again.
Water circulation
Spray detergent solution and water onto the load over and
over. Clothes are soaked more quickly and thoroughly during
wash cycle. The detergent suds can be removed more easily
by the water shower during rinse cycle. The water circulation
system uses both water and detergent more efficiently.
water
temperature
washing time
selected
washing
temperature
FUZZY
LOGIC
rinsing time
the best
washing
performance
SENSING
PROCESSING
DETERMINATION
EFFECT
3. PARTS IDENTIFICATION
Power plug
If the supply cord is damaged,
it must be replaced by the
manufacturer or its service agents
Drawer
fabric softener)
ime Save
Time
wash
Pre-wash
Pre
Rinse
1200
800
Crease Care
Control panel
Drum
Door
Lower cover
Adjustable feet
Drain pump filter
Drain plug
ACCESSORIES
Inlet hose
Wrench
4. INSTALLATION
Before servicing ask the customer what the trouble is.
Check the adjustment (power supply is 220-240V~, remove the transit bolts....)
Check the troubles referring to the troubleshooting.
Decide service steps referring to disassembly instructions.
Then, service and repair.
After servicing, operate the appliance to see whether it works O K or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
ADJUST THE
BOLTS
HORIZONTAL
1200
800
Rinse+
Rinse
Crease Care
High
Low
1200
800
Rinse+
Rinse
Crease Care
ime Save
Time
ime Save
Time
wash
Pre-wash
Pre
wash
Pre-wash
Pre
1200
1200
800
Rinse+
Rinse
800
Crease Care
Rinse
Rinse+
Crease Care
The drain hose should be placed under 100cm from the floor.
CONNECT POWER PLUG
TEST OPERATION
Preparation
for washing.
ime Save
Time
1200
wash
Pre-wash
Pre
800
Rinse+
Rinse
Crease Care
ime Save
Time
wash
Pre-wash
Pre
1200
800
Rinse+
Rinse
Crease Care
ime Save
Time
wash
Pre-wash
Pre
1200
800
Rinse+
Rinse
Crease Care
Water removal
5. OPERATION
LED display
Start/Pause button
Use the button to start or
pause wash cycle.
The power turns off
automatically 4 minutes
after the pause button is
pressed.
Option1
Pre Wash
If the laundry is heavily soiled, Pre Wash course is
effective.
Pre Wash is available in Cotton and Synthetic Program.
Crease Care
If you want to prevent crease, select this button with spin
10
Time Delay
Child - Lock
Power button
Press the button to turn power on
and off.
Press the button to cancel the
delay finish.
Pre Wash
Time Save
Crease Care
Rinse +
1200
Spin button
800
Option2
Time Save
By selecting the Time Save option, the wash time may be reduced, depending on the program selected.
This option is available with Cotton, Synthetic program.
Rinse+
If you wish to rinse more, the Rinse+ option will remove any trace of detergents.
11
Washing
C
Y
Pre
Main
4
Drain
Spin
DT
27
28
29
11
20
20
MIN 120 60
60
60 240 120 360 60 240 120 360 60 240 120 360 60 240 120 360 60 480 120 20
20
14
15
16
17
18
20
21
22
Drain
13
Drain
12
19
23
S
24
Rinsing
10
Drain
Rinsing
Rinsing
Drain
Rinsing
Drain
Rinsing
Heating
Spin
Rinse +
* Disentangle : DT
A
U
E T
N O
Normal
D O
Working
F
Time
F
Washing
Cotton(Small)
Normal
Washing Staycooling
Drain
C
O
U
R
S
(SEC)
E
Cotton(BIG)
Washing
L W
S E
S
T
E
P 1
Time 120
* Intermittent Spin : IS
25
26
(Hour:Minute)
42
~
87
42
~
47
26
~
51
4
8
8
Synthetic
Delicate
About 2:45
About 2:41
About 1:39
About 1:03
18
4
Wool/Silk
About 1:01
18
4
Handwash
24
About
55
Quick
About
30
Rinsing
+ Spin
About
23
Drain
About
*
Basic Cycle
*
Optional Cycle
* Pre-Setting Time : Water Supply - 120 sec.
Drain
- 60 sec.
* ~ Time for varies as the temperature or
the amount of laundry
DISPLAY
PWB
MAIN PWB(DD)
NA
RD
1 2 3 4
1 2 3 4
VL WH
OR
NA
1 2 3 4 5 6
1 2 3 4 5 6
1 2 3
1 2 3
RD BL YL
BL
GY RD BL WH
WH
NA
BL
RD
WH
1 2 3 4
3 2
1 2 3
1 2 3
1 2 3 4
3 2
1 2 3
1 2 3
GY
BL WH SBL
WH
RD BK
BK
YL BN
RD
YL
BL
BN
RD YL
WASHING
HEATER
BL
WH
NA
1 2 3
1 2 3
1 2
1 2
WH
1 2 3 4 5
1 2 3 4 5
BK
WH V U W
GND
Hb
Ha
1
1
2
2
H
O
T
PRESSURE
SENSOR
THERMISTOR
1 2
1 2
2
2
P
R
E
M
A
I
N
1
1
1 2 3
1 2 3
INLET VALVE
P
C
WH
C
P
GN/YL
WH
NA
1
1
RD
PTC
DRAIN PUMP
Motor
n
YL
GN
YL
NA
+
BK
BK
BK
BK
FUSE
GN
WH 11 22 33
CIRCULATION
PUMP
RD
: TERMINAL (#250)
: TERMINAL+ HOUSING (#250)
POWER
CORD
: EARTH TERMINAL
WIRE COLOR : BASE/LINE
12
BK
7. TROUBLESHOOTING
7-1.BEFORE PERFORMING SERVICE
Be careful of electric shock or disconnecting the parts while troubleshooting.
Voltage of each terminal in 220-240V~ and DC while applying an electric current.
Checking Point
Display Status
None
1 time
2 times
3 times
4 times
6 times
7 times
8 times
Water temperature
9 times
10 times
11 times
10-1
=24.1
13
7-4.ERROR DISPLAY.
If you press the Start/Pause button when an error in displayed, any error except
will disappear and
the machine will change into pause status.
In case of
if the error is not resolved within 20 sec. In the case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in the case of
, power will not be turned off.
ERROR
1
SYMPTOM
CAUSE
WATER INLET
Water has not reached to the pre-set level within 8 min. since
ERROR
IMBALANCE
ERROR
DRAIN ERROR
OVERFLOW
ERROR
SENSOR
The sensor pressure switch is out of order.
PRESSURE
S/W ERROR
DOOR OPEN
ERROR
HEATING
ERROR
14
ERROR
CURRENT
ERROR
LOCK
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
The connector (3-pin, male, white) in the LEAD WIRE ASSEMBLY
is not connected to the connector (3-pin, female, white) of
STATOR ASSEMBLY.
Reconnect or repair the connector
The electric contact between the connectors 3-pin, male, white in
the LEAD WIRE ASSEMBLY and 4-pin, female, natural in the
MAIN PWB ASSEMBLY is bad or unstable.
Reconnect or repair the contact in the connector
The LEAD WIRE ASSEMBLY between the STATOR ASSEMBLY
and MAIN PWB ASSEMBLY is cut (open circuited).
Repair the damaged (open-circuited) the LEAD WIRE
ASSEMBLY
The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY
15
SYMPTOM
NO POWER
YES
Power failure? or Breaker opened?
Is the outlet controlled by a switch
NO
Visit to check
displayed?
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with foreign
material?
NO
Visit to check
16
YES
SYMPTOM
DOOR OPEN ERROR
YES
NO
Visit to check
Check if the door switch is O.K
Is
DRAIN TROUBLE
displayed?
YES
Is the debris filter clogged with foreign
material such as pins, coins, etc?
NO
Is the drain hose frozen with water, kinked,
or crushed?
NO
Visit to check
17
YES
Clean up
the filter.
SYMPTOM
Suds overflow from the
appliance.
YES
LOW-SUDSING
DETERGENT
YES
Recommend to reduce the amount
of detergent.
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and
preventing overflow.
When much suds are sensed, the suds removing function such
as drain, water input, and pause will operate without rotating the
drum.
No effect of softener
YES
Is the drawer closed during wash?
YES
Is the softener cap clogged?
YES
Explain how to use softener
Clean the compartment for softener
Visit to check
18
NO POWER
NO
YES
Is the led (1) on?
NO
Replace PWB
ASSEMBLY
(1)
MAIN PWB ASSEMBLY(MAIN)
YES
When measuring the voltage of White(3Pin)
connector of the PWB ASSEMBLY is the voltage
AC 220-240V?
YES
Replace PWB ASSEMBLY
19
NO
NO WATER SUPPLY
Is water supply shut-off?
NO
NO
YES
YES
YES
NO
NO
Option (Hot)
NO
YES
Check the voltage of the inlet valve connector
220 - 240V~.
NO
Is water supplied?
NO
Refer to
NO WATER SUPPLY
NO
YES
Wiring diagram
YES
MAX
NO
PRE+MAIN
MAIN WASH
max
YES
Is the detergent caked or hardened?
20
: Detergent
YES
Option (Hot)
Is water supplied?
NO
Refer to
NO WATER SUPPLY
YES
Wiring diagram
NO
MAX
YES
max
NO
YES
YES
ABNORMAL SOUND
YES
NO
21
YES
NO
Replace the
S.PRESSURE SWITCH
ASSEMBLY
YES
YES
YES
YES
YES
NO
YES
220-240V
DRAIN MALFUNCTIONING
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
NO
Is the coil of the drain pump cut-off?
(resistance of coil is 90~160 )
NO
When checking voltage between connectors
1
( ,
2
as the figure?
22
YES
YES
YES
Reconnect or repair
the connector.
YES
NO
Hose
Connector
Hose
NO
(Gray)
NO
Is the connector disconnected, disassembled?
Connector
NO
Connector
NO
1
23
NO
connectors ( 1 , 2 ) during
whites washing, Is the voltage
220 - 240V ~ ?
YES
220 - 240V~
YELLOW
RED
10
~30
YES
?
1
Normal
NO
After power off and the heater terminal is
disconnected, is the resistance 10~30
NO
Replace the
HEATER ASSEMBLY
(1)
NO
YES
When checking THERMISTOR on the tub is the
THERMISTOR loosened above 2mm from
the rubber?
24
YES
SPIN TROUBLE
NO
YES
Normal
YES
YES
NO
YES
When pressing Opt.2, Spin and POWER buttons at
the same time after power off, press the Start/Pause
button 2 times, is the drum low speed spin?
2
3 4
NO
Is it disconnected, or disassembled?
[White : 3pin( ), Red:3pin( ), Red:3pin( ),
National:6pin( )]
NO
Is it disconnected, or disassembled?
[White:3pin ( ), National:4pin ( )]
NO
(1)
Resistance of terminal:
About 5
YES
Replace the MAIN PWB ASSEMBLY
25
10
9. DISASSEMBLY INSTRUCTIONS
Be sure to unplug the machine out of the outlet before disassembling and repairing the parts.
Hook
PWB ASSEMBLY
26
DISPENSER ASSEMBLY
Disassemble the TOP PLATE ASSEMBLY.
Pull out the drawer slightly upward.
Unscrew 2 screws.
PUSH
DRAWER
Option
DISPENSER ASSEMBLY
27
Whited/Black-Black
VALVE#2 (PRE)
Whited/Black-Black
VALVE #2 (PRE)
VALVE #3 (HOT)
Blue/Red - Black
LOWER COVER
Open the lower cover CAP by using coin and pull out
the lower cover in the arrow direction after a screw is
unscrewed.
28
DOOR ASSEMBLY
Open the door completely.
Remove the two screws from the hinge.
When removing the DOOR ASSEMBLY, it is
necessary to hold the BRACKET that is inner of the
CABINET COVER.
GASKET
Take apart the CLAMP ASSEMBLY (cabinet).
Unscrew 2 screws from the CABINET COVER.
Open the lower cover cap and unscrew 1 screw inside
Take apart the LOWER COVER.
29
(ROTOR ASSEMBLY)
(STATOR ASSEMBLY)
Damper
Hinge
100
2
3
30
HEATER ASSEMBLY
Loosen the M6 heater nuts to pull out the HEATER
ASSEMBLY.
CAUTION
When mounting the HEATER ASSEMBLY be sure to
insert the HEATER ASSEMBLY into the heater clip on
the bottom of the tub.
THERMISTOR
Pull it out by holding the THERMISTOR bracket.
If it is pulled by the wire, it may be broken.
When mounting the THERMISTOR again, make sure
that it is got back tight to the bushing.
31
32
A153
A110
A150
A152
A151
A102
A104
A141
A101
A103
A131
A100
A430
A130
A440
A140
A485
A133
A410
A200
A303
A310
A300
A201
A220
A275
A276
HOT (RED)
COLD (BLUE)
33
F324
F321
F300
F320
F225
F436
F430
F220
F431
F441
F435
F440
A450
F215
F110
34
K360
K143
F140
K123
K122
K411
K121
K125
K351
K420
K320
K110
K111
K141
K310
K140
K105
K115
K410
K510
K130
K530
K340
K131
K343
K346
K344
K531
K520
F441 K540
35
K550