CHERYL LYNN ROMERO

1571 W Hoye PL
DENVER CO 80223
(720)472-2280 Msg. (720)771-2457
WWW.cromero382008@yahoo.com

OBJECTIVE
To obtain a responsible position with a progressive company where my experience, accomplishments and proficiency will allow me
the opportunity for growth.

WORK EXPERIENCE

Rubin & Raine

Centura Hospitals
3303 S Parker Road
Aurora, CO 80204
December 2006 – September 2007
Claim Analyst / Insurance Follow-up
- Follow-up on all accounts that are assigned to my queue within ADS.
- Determine if correct payment or adjustment has been applied towards patient account.
- Appeal all denied claims to insurance companies.
- Maintain log of outcome of all claims and reported them to direct supervisor.
- Assisted all patients with charity application if applicable.
- Customer Service – answer patient and non-patient questions the best to my knowledge and direct them to the appropriate
location.
- Insurance follow-up and rebilling for all 13 Centura hospitals throughout Colorado.

St. Anthony Central Hospital – Centura Hospital

4231 W 16th AVE
Denver, CO 80204
March 2006 – December 2006
PBX Operator
- Answer all incoming call for St. Anthony North and Central
- Route all emergency situations to the appropriate authority
- Dispatch all Trauma situations over intercom to dispatch appropriate caregivers
- Maintain 3 separate computer systems including Medipac and Meditech.
- Daily recording of all vital information
- Customer service – answer patients and non-patient questions the best to my knowledge and direct them to the appropriate
location

Denver Health Authority

Denver C.A.R.E.S (Detox)
1155 Cherokee St – Denver
July 2004 – March 2006
Admissions Clerk
- Determine eligibility/benefits with patient insurance carrier.
- Retrieve all vital information from intoxicated or drug induced patients.
- Create invoices for private pay patients.
- Create billing invoices for insurance and private pay patients on Synergy System, and bill appropriate vendor.
- Daily recording of all vital information on enrollment and dis enrollments.
- Customer Service – answer patients and non-patient questions the best to my knowledge and direct them to the appropriate
location.
- Enrollment of patients in hospital system.

Act For Health

1600 Emerson St – Denver
July 2002 – March 2004
Billing Coordinator
- Determine eligibility/benefits with patient insurance carrier.
- Record and maintain charting for all visits on insurance and private pay patients.
- Create invoices for insurance and private pay patients.
- A/P, A/R
- Determine payment from insurance companies via EOB.
- Appeal all denied EOB’s for eligible patients.
- Customer Service.

Atlas Metal Company

1401 Umatilla – Denver
February 2002 - July 2002
Accounting Assistant
- Create invoices for customer purchases
- Maintain A/P and A/R ledger.
- Customer Service
- Maintain filing
- Maintain all inventories within company.
- Report all account activity to upper management on a weekly basis.

Securus Integrated Security and Management

12411 E 37th Ave – Denver
Service Dispatcher
June 2000 – April 2002
- Coordinate & schedule service calls.
- Customer Service
- Determine Lease / Maintenance customers.
- Create service work orders with accurate charges for billable customers.
- Maintain database.
- Knowledge of customer company equipment.
- Answer customer & provider questions.

City & County of Denver

Denver Police
950 Josephine – Denver
December 1997 – June 2000
911 Operator
- Answer incoming Life & Death calls.
- Split decision making with TOTAL accuracy.
- Create incidents while prioritizing, gathering facts & information pertinent situation.
- Multitasking on four different computers.
- In depth knowledge of geography of the City & County of Denver and surrounding areas.
- Knowledge of Civil versus Criminal incidents.
- Retrieval & interpretation of data from NCIC & CCIC.
- Maintain OSN number from the Colorado Bureau of investigations.

TECHNICAL SKILLS

Typing – 70 wpm @ 100% accuracy Meditech, Medipac, Touchstar

Diamond, Access, Synergy
10 Key
NCIC / CCIC
Customer Service
Microsoft word, Microsoft Excel
PROFESSIONAL REFERENCES

Annette Herndon - TMG Marketing 720-620-8329

Kitty Maine - Act For Health 303-757-4808 Ext 0
Bernadette Rubio - Broker 720-297-0957