Mike Schrauben

Executive Summary

Portland, MI 48875

I take pride in my thriving sales, marketing, management and account management career
spanning more than 23 years. My record is proven by increased profits through the development
of comprehensive sales, marketing and account management strategies. My strong presentation,
negotiation, recruiting, management, leadership and communication skills build long-term client
and business associate relationships.

517-896-8896
mschrauben@gmail.com
www.linkedin.com/in/mikeschrauben/

Employment Experience
HealthCare Solutions/Cypress Care
Senior Account Executive

Serve as client advocate and a primary point of contact on managed and key accounts in the
Workers Compensation and Auto injury claims field.
Develop, update and execute Account Management Plans incorporating short and long term
goals and objectives.
Manage client expectation, service commitments and anticipate needs.
Participate in presentations and trainings to prospect, internal and external clients.
Provide Account Management leadership and stewardship meeting with existing accounts
into key activities and drivers impacting revenue and profitability.
Build and grow new and existing client relationships to solidify consultative service
partnerships.
May 2014 successfully rolled out on an 8 million dollar account with locations throughout the
country. I now serve as the Senior Account Manager on this account.
My Healthcare Solutions book of business/accounts totals 20 million dollars currently.

Med Concepts
Owner/ Independent Contractor

Duluth, GA
Nov. 2012 Present

Auburn Hills MI
April 2011-Nov 2012

Distribute and expanded the Joint Active System (JAS) brace and Bledsoe brace, orthotics
and prosthetics to a 16 county territory in Michigan.
Provide clinical measurements and fittings of the Joint Active System (JAS) brace for
patients.
Educate orthopedic surgeons and case managers on the durable medical equipment and
orthotic products.
Provide direct interaction with patients during clinical measurements, product delivery and
fitting.

MES Solutions
Warren MI
Assistant Director of Client Services May 2008 March 2011

Effectively managed a team of client representatives within the states of Michigan,

Ohio and Indiana increasing revenue by 10% annually in Auto and Workers
Compensations industry.
Planned and directed staffing, training, and performance evaluations to develop and
control sales and service programs within the tri-states area.
Prepared budgets in excess of $120,000 and oversaw monthly expenditures.
Developed and implemented operational records and account outcome reports for
projected sales on monthly basis.
Coordinated sales distribution by establishing sales territories, quotas and goals.

Lead the implementation of several pilot programs that resulted in national accounts
generating revenue of over 20 million dollars. (i.e. Allstate and AIG)
Perform market analysis to determine customer needs volume potential, fee schedules
and services agreements.

MES Solutions
Warren MI
Marketing Executive December 1998 - May 2008
Successfully managed accounts and increased revenue by 5% to 10% annually.
Assessed marketing potential of over 200 existing and new clientele in Western
Michigan and Indiana markets.
Advised customers regarding changing in Michigan Law within the auto and workers
compensation field.
Monitored customer preferences to determine focus of sales efforts.
Resolved customer issues and concerns regarding sales and service for MES.
Auto Owners Ins.
Lansing MI
Associate Claims Examiner June 1995 - November 1998
Determined if expenses complied with established policies.
Executed daily operations of 400 auto claims in the state of Michigan.
Evaluated the data on claim applications, birth and death certificates, physician's statements,
employer's records and vocational evaluation reports.
Managed and supervised litigated files.
City of Greenville
Greenville MI
Recreation Director
April 1991 June 1995
Managed and monitored a budget of $300,000 for the City of Greenville in the
Recreation Department.
Determined work activities necessary to operate recreation facility, hired workers and
assigned specific tasks and work hours accordingly.
Executed daily operations of youth, adult and senior activities and programs.
Supervised 50 seasonal employees, scheduled work hours, resolved concerns, and
determined salaries.

Education
Olivet College Olivet, MI B.A. in December 1990
B.A. Recreation Management
GPA 3.4
Affiliations
Central Michigan Adjusters Association
Grand Rapids Adjusters Association
Michigan Adjusters Association
Michigan Self Insured Associations member
Knight of Columbus

References are available on request.