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SUMMBITED BY : KULDEEP YADAV PGDM-2010-12 Reg. NO-T-6024 SECTION - A

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ABOUT THE AUTHOR SHIV KHERA is the founder of qualified learning systems Inc. USA. An educator ,business
consultant, much sought-after speaker and successful entrepreneur Shiv wears many hats. This book is more than
largest international best seller over all of world 1,000,000 copies sold in eight languages. He is inspires and informs
people ,helping them to realize their true potential. He has taken his dynamic personal messages to opposite sides of
the globe from the U.S. To Singapore and to India. His common sense approach and deeply held beliefs have
motivated countless thousands to re-evaluate their attitudes. His 20 years of research ,understanding and experience
has helped people the path of personal growth and fulfilment . His punch line is WINNERS DONTS DO
DIFFERENT THINGS THEY DO THINGS DIFFERENTLY
Attitude:
Attitude Attitude issue
Steps For Building Positive Attitude:
Steps For Building Positive Attitude Step1: Change focus look for the positive Step 2: Make a habit of doing it now
Step 3: Develop an attitude of gratitude Step 4: Get into a continuous education program Step 5: Build a positive selfesteem Step 6: Stay away from negative influences
Steps For Building Positive Attitude:
Steps For Building Positive Attitude Step 7: Learn to like the things that need to be done Step 8 : Start your day with
a positive
Winner vs Loser:
Winner vs Loser Winner Loser The Winner is always part of the answer; The Loser is always part of the problem. The
Winner always has a program; The Loser always has an excuse. The Winner says, "Let me do it for you"; The Loser
says, "That is not my job." The Winner sees an answer for every problem; The Loser sees a problem for every
answer. When a Winner makes a mistake, he says, "I was wrong"; When a Loser makes a mistake, he says, "It
wasn't my fault." A Winner makes commitments; A Loser makes promises. Winners say, "I must do something";
Losers say, "Something must be done."
QUALITIES THAT MAKE A PERSON SUCCESSFUL:
QUALITIES THAT MAKE A PERSON SUCCESSFUL Desire- Commitment- Responsibility- Hard Work- CharacterPositive Believing Give more than you get Persistence Pride of performance Be Willing to Be a
Employee Motivation:
Employee Motivation
Leadership Issues:
Leadership Issues
Steps For Building Positive Self-esteem:
Steps For Building Positive Self-esteem Learn Intelligent Ignorance Do Something for Others Who Cannot Repay
You in Cash or Kind Learn to Give and Receive Compliments Accept responsibility
Steps For Building A Positive Personality:
Steps For Building A Positive Personality Set Goals Associate with People of High Moral Character Become
Internally Driven, Not Externally Driven Develop a Mindset That Brings Happiness Have patience
Steps For Building A Positive Personality:
Steps For Building A Positive Personality Step 1: Accept Responsibility Step 2: Consideration Step 3: Think win-win
Step 4: Choose Your Words Carefully Step 5: Dont criticize & complain Step 6: Smile & be kind Step 7: Put Positive
Interpretation on Other People's Behavior Step 8: Be a good listener Step 9: Be Enthusiastic
Steps For Building A Positive Personality:

Steps For Building A Positive Personality Step 10 : Give Honest and Sincere Appreciation Step 11: When We Make a
Mistake, We Should Accept It immediately and Willingly Step 12 : When the Other Person Realizes and Admits That
He Has Made a Mistake, Congratulate Him and Give Him a Way Out to Save Face Step 13 : Discuss But Don't Argue
Step 14: Don't Gossip Step 15 : Turn Your Promises into Commitments
Steps For Building A Positive Personality:
Steps For Building A Positive Personality Step 16 : Be Grateful But Do Not Expect Gratitude Step 17: Be Dependable
and Practice Loyalty Step 18: Avoid Bearing Grudges. Forgive and Forget Step 19: Practice Honesty, Integrity, and
Sincerity Step 20 : Practice humility Step 21: Be understanding & caring
Steps For Building A Positive Personality:
Steps For Building A Positive Personality Step 22: Practice courtesy on daily basis Step 23: Develop a Sense of
Humor Step 24: Don't Be Sarcastic and Put Others Down Step 25: To Have a Friend, Be a Friend Step 26: Show
Empathy
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An easy to read, practical, common-sense approach that will take you from ancient wisdom to contemporary thinking,
You Can Win helps you dispel confusion in daily life and clarify values. The book helps you evaluate if you are going
through life out of inspiration (playing to win) or desperation (playing not to lose). It translates positive thinking into
attitude, ambition and action that brings in the winning edge Conclusion :