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nidera b.v.

CORPORATE RESPONSIBILITY REPORT 2013


Working towards a more responsible value chain

For the twelve months ending


September 30, 2013

Corporate Responsibility Report 2013 | About this report & Message from our CEO

about this report

e are pleased to present our fourth Corporate Responsibility


(CR) Report, which covers the period between October 1,
2012 and September 30, 2013, coinciding with our latest
financial reporting cycle. This document has been prepared
according to Global Reporting Initiative Guidelines (GRI/G3.1) for
level C (self-declared).
In this report, we aim to provide a clear picture of the company's
activities by concentrating on information relevant to the
business environment in which we operate. We have identified
this information through dialogue with our stakeholders and a
thorough analysis of topics discussed by our peers. In doing so,
we have realized that the process of selecting the most relevant
information for this report may also serve as the basis of a roadmap
for undertaking a more comprehensive analysis of our activities
and setting more concrete sustainability targets in the future.
This year, we were once again able to expand the scope of our
annual CR report by including non-financial information that
covers all of the seed facilities, elevators (storage) and/or industrial
facilities that are 100% owned and/or controlled by Nidera and
were fully operational throughout the entire reporting period.
These facilities are shown on the map included in Chapter 1. We
have chosen this approach because it allows us to focus on the
operations and activities upon which we have a direct, manageable
impact. Financial information provided is based on the aggregated
financial data contained in our Annual Report.
An Annex to this document, which provides a table covering
Nidera's performance against GRI indicators and other
supplementary information to this report, is available online at:
www.nidera.com/GRITable2013.
Nideras CR Reports are evaluated and presented to the Dutch
Ministry of Economic Affairs in response to the ministry's annual
Transparency Benchmark initiative, which was launched to
promote transparency in social and environmental reporting
carried out by leading Netherlands-based companies. With a
score of 152 points out of 200, Nidera ranked 75 among 460
companies evaluated by the Ministry in 2013 and first in the
trading companies sector.
This report is aligned with our formalized company-wide CSR
approach Nidera Values, which has been closely based on the
recommendations of existing international guidelines such as ISO
26000 and the OECD Guidelines for Multinational Enterprises.
Nevertheless, the information it contains has been organized to
optimally document the impact we have within our value chain,
through our operations, and on the communities in which we work
and live, and explain how we respond to our impact in these three
areas. A detailed explanation of our approach is provided in Chapter 1.
A digital version of this report is available at: www.nidera.com/
nideravalues. We welcome comments, questions, and suggestions
related to this document. Readers may contact us at: csr@nidera.nl

03

MESSAGE FROM OUR CEO

As the new CEO of Nidera, I have assumed


the great responsibility of managing a
company in a sector increasingly under
pressure to find effective solutions to
the global need for higher agricultural
productivity and the challenge of feeding
the world's growing population.
In 2012, we developed a five-year
plan that defined our strategy for
strengthening the companys core
business by consolidating our presence,
skills, and investments at every point of
our commodity value chain. This strategy
and its implementation plan are the key
vehicles through which we seek to help
satisfy the worlds increasing need for
grains and oilseeds. I am determined
to do my best to encourage all Nidera
employees to join me in making this
goal a concrete reality, guided by
our Corporate Values of Integrity,
Efficiency, Commitment, Respect, and
Accountability.
The breadth and scope of our
business activities imply a high level of
corporate responsibility. The successful
management of this company hinges
on achieving short- and long-term
objectives in harmony with society and
the environment and serves a purpose
that goes beyond traditional conceptions
of a company's financial bottom line.
I am therefore pleased to present
Nideras 2013 Corporate Responsibility
Report, which aims to explain what we
are doing to live up to this responsibility.

It summarizes our economic, environmental,


and social performance during the
fiscal year 2013 and is intended to help
you understand who we are, how we
are managing our impact, and what
challenges we expect to take on going
forward. As an introduction, I would like to
highlight some of Nidera's achievements
during this reporting period.
This year we have continued to
provide company-wide corporate social
responsibility training to our employees.
Since 2011, almost half of our global
workforce has participated in these
training sessions. In line with our twoyear CSR Global Engagement Plan, our
efforts in 2013 have been focused on
training employees in all our offices
worldwide.
In a parallel effort, 62% of the
company's customers and suppliers
selected to participate in our Business
Partners Engagement Plan received
our Standards for Business Partners.
Throughout the past year, our
commercial business units introduced
partners to the tenets laid out in this
document, the aim of which is to foster
the adoption of ethical, social, and
environmental standards throughout
the sector.
We have also made significant strides in
the area of sustainable agriculture. This
year we doubled the number of hectares
the company devotes to RTRS certified
soybean production.

In line with our commitment to reduce


our environmental impact, we have also
obtained 11 new ISO certifications for
six facilities located in different parts of
the world and launched a campaign to
implement environmentally conscious
practices in our offices worldwide.
Our main goals going forward are to
continue identifying new business
opportunities in our sector and to
generate shared value through the
active management of our economic,
social, and environmental impact.
Being accountable for our actions and
operations is part of our commitment
to sustainable development. I hope that
the information contained in this report
will be of interest to you, and I would
also like to extend a sincere invitation
to send comments about what you have
read. Your feedback is very valuable to
us, as it helps us to continue to make
our business more sustainable.

Ton van der Laan


Group CEO, March 2014

Corporate Responsibility Report 2013 | Key CSR Figures & Achievements 2013

KEY CSR FIGURES & ACHIEVEMENTS 2013

The key CSR figures and achievements in this section correspond to challenges laid out in our
Corporate Responsibility Report for 2012 (showed below each achievement). Details and further
analysis of the information provided in this section can be found in Chapters 1, 2, 3, and 4.

62%
of a selected group of 2,074 business partners received our
Standards for Business Partners (page 25)
Continue global rollout of our Standards for Business Partners.

1
specific supply chain assessment was conducted in accordance
with company-wide protocol (page 25)
Assess one specific supply chain using a company-wide protocol
for CSR supply CHAIN assessment.

11,630
farmers and distributors participated in 94 training events (page 23)
Increase the number of farmers reached by our programs on the
promotion of good agricultural practices.

90
students from 35 different schools participated in this years
Whats new in my soil contest (page 24)
Generate better opportunities for the future development of
those people participating in our programs.

11,098
hectares were devoted to the production of RTRS certified soybeans
(page 27)
Double the production of 4,832 hectares RTRS certified soy in 2012.

45%
of our workforce worldwide received CSR training (page 30)
Continue engaging our employees in our commitment to sustainable
development.

61,762

53%

views of our Conscious Agriculture videos were registered on


YouTube (page 22)

of our offices engaged in our CSR approach Nidera Values in


accordance with our global CSR Engagement Plan (page 30-31)

Increase the audience reached by our programs designed to


promote good agricultural practices.

Continue engaging our employees in our commitment to


sustainable development.

05

Nidera Argentina received a Good Corporate Citizen Award


from the U.S. Chamber of Commerce in Argentina for being one
of the country's top 10 corporate sustainability leaders.

11

The company improved its overall position on the Dutch


Transparency Benchmark list this year, ranking 75 out of
460 participating companies and placing first in the trading
companies category.

300

new environmental, quality, and food safety certifications were obtained


by Nidera facilities and operations around the world (page 38)

families in northern Argentina benefitted from our Rural Value


program (page 51)

Obtain ISO 14001 and OHSAS 18001 certifications for our Seed Division
in Argentina, ISO 9001 in Brazil, and ISO 14001 and ISO 9001 in Uruguay.

Continue strengthening relationships with our communities by


consolidating our community programs.

50%
more hours were devoted to health, safety, and environment training
in 2013 than in 2012 at 60% of our seed facilities and 80% of our
industrial facilities (page 35)
Implement a behavior-based safety management system at our
Saforcada and Valentn Alsina plants.

49%

1,250
children in Argentina benefitted from our "School of Values" Program
(page 47)
Continue strengthening relationships with our communities by
consolidating our community programs.

125

of the employees that use company vehicles in Argentina received


safe driving training (page 36)

children participated in the first edition of our BizWorld program


(page 52)

Continue training our people on safe driving in Argentina


through external courses.

Generate better opportunities for the future development of


those people participating in our programs.

86%

640

of our wholly owned or controlled facilities track their environmental


performance using standardized indicators, double the number that
did so in 2012 (page 39)

young people have received training through Nideras Talented


Youth program since 2008 (page 49)

Continue implementing initiatives that improve our environmental


performance.

Generate better opportunities for the future development of


those people participating in our programs.

A GLOBAL CAMPAIGN

156

focused on reducing the use of paper, disposable cups, and energy


was launched in all company offices in March 2013 (page 44)

employees in Argentina participated in our corporate volunteering


campaign (page 51)

Launch and successfully implement our program to reduce the


environmental impact of our offices globally.

Engage our employees globally in our corporate volunteer program.

Corporate Responsibility Report 2013 | Content

CONTENT

Nidera and our CSR approach

contributing to the value chain

19

operating responsibly

29

engaging with our communities

45

ANNEX _ Table of GRI Indicators & additional information (separate & online)

Annex also includes glossary of abbreviations and main terms and definitions used in this report

nidera and our


csr approach

chapter 1 _

NIDERA IN NUMBERS

Nidera and our CSR approach

YEARS OF HISTORY

Nidera is a major international agribusiness and trading


company with an annual turnover in excess of USD 17
billion. The firm, which was established in Rotterdam (The
Netherlands) in 1920, focused its early commercial activities
on grain and foodstuffs. Nidera is an acronym formed by the
first letter of the names of the countries and colonies in which
its business centered: the Netherlands, the Dutch East Indies
(today Indonesia), Deutschland (Germany), England, Russia,
and Argentina. Today, the company manages it operations
in 21 key countries from its headquarters in Rotterdam and
distributes its products to more than 60 countries worldwide.
As of September 30, 2013, Nidera had a total workforce of
3,174 (headcount), which was split almost equally between
its commercial and administrative operations and agricultural
and industrial activities.
Nidera is an integrated agribusiness with a presence in every
link of the value chain and two decades of experience in the
development of seeds. Nidera seeds, which have boosted
yields in all of the agricultural production areas of Argentina,
are also exported to 15 other countries. The company
produces, sells, and distributes leading hybrids and varieties
of five of the world's main staples (wheat, corn, soybeans,
sunflower seeds, and sorghum) as well as a comprehensive
range of nutrients and crop protection products. Many of the
customers who benefit from our crop technology are also our
grain and oilseed suppliers.
The grain and grain byproducts that Nidera produces and
originates are shipped to points all over the world. The company
serves as a liaison between markets in its capacity as a
domestic and international trader of agricultural commodities
and maintains an in-house freight division to accommodate
customers' specific shipping requirements.
Nidera also supplies the world market with unrefined
vegetable oil and vegetable by-products as well as producing
high-quality vegetable oils that are packaged and marketed
under proprietary brand names.

COUNTRIES PRESENT

EMPLOYEES WORLDWIDE

AN ANNUAL TURNOVER OF USD MILLION

NET INCOME AFTER TAXES OF USD MILLION

MILLION TONS OF GOODS MOVED

MAJOR CROPS GROWN IN ARGENTINA


PRODUCED WITH NIDERA SEED

WHOLLY OWNED OPERATIONAL FACILITIES

CERTIFICATIONS RELATED TO ENVIRONMENTAL, QUALITY,


AND FOOD SAFETY STANDARDS

ECONOMIC VALUE DISTRIBUTED (IN MILLION USD)


OPERATING COSTS1

The companys presence in South America dates back to 1930.


A sizeable part of its business is still centered in this region,
which is home to 81% of our operational facilities and 74%
of our workforce and has been the driving force behind our
integrated business model. In comparison with our business
in other parts of the world, which is mainly devoted to trading
activities, our operations in South America are focused on
production and origination and therefore account for the
greater part of the company's impact. Consequently, the
main focus of this report has been placed on our activities in
Argentina, where the bulk of our operational and production
activities take place.
If you would like more information about Nidera, please visit
our webpage: www.nidera.com

94
21
3,174
17,464
72.7
37
40%
29
22

EMPLOYEE WAGES AND BENEFITS2

PAYMENTS TO FUND PROVIDERS

TAXES

17,044
183
87
25

Including costs of goods sold, industrial expenses, facilities and services purchased (incl. rent),
and community investments.
2
Including social security charges and fringe benefits.
1

09

OUR PRODUCTS AND BRANDS


WE TRADE THE FOLLOWING AGRICULTURAL COMMODITIES:
GRAIN

OTHER VEGETABLE OILS

OTHER OILSEED MEALS

wheat, durum wheat, corn, sorghum,


feed and barley, oats, and rye.

technical oils (castor and linseed


oil and their derivatives, edible oils
(groundnut, safflower and corn),
and coconut and palm oil.

copra, palm, and palm kernel.

OILSEEDS

MID PROTEIN MEAL AND OTHER FEEDS

soybeans, sunflower seed, rapeseed,


and their oil and meal by-products.

INGREDIENTS
native and modified starches,
fibers, sweeteners, proteins, fats,
oils, and shortenings.

BIODIESEL

THESE ARE OUR MAIN BRANDS IN THE CROP TECHNOLOGY BUSINESS:

MAX

THESE ARE OUR BRANDS IN THE EDIBLE OIL BUSINESS:

UNITED STATES BRAZIL


76 employees
Office & Facilities

PARAGUAY

657 employees
10 employees
Office & Facilities Office

URUGUAY

ARGENTINA

UNITED KINGDOM

SPAIN

FRANCE

66 employees
1614 employees 114 employees
40 employees
24 employees
Office & Facilities Office & Facilities Office, Trucks & Facilities Office & Facilities Office

NETHERLANDS GERMANY
280 employees
Office

2 employees
Office

NIDERA GLOBAL PRESENCE

SLOVAKIA

SOUTH AFRICA
IVORY COAST

CUBA

PARAGUAY
COLOMBIA

SPAIN
La Roda,
Albacete
ELEVATOR

URUGUAY
Mercedes,
Soriano
ELEVATOR

BRAZIL
BOM,
Baha
INDUSTRIAL
Abelardo Luz,
Santa Catarina
R&D SEEDS

Imbutiva,
Paran
ELEVATOR
Cristalina,
Goias
SEED PLANT

Ponta Grossa,
Paran
ELEVATOR

Nova Ubirata,
Mato Grosso
ELEVATOR

Patos de Minas,
Minas Gerais
SEED PLANT

Sorriso,
Mato Grosso
ELEVATOR
Uberlandia,
Minas Gerais
R&D SEEDS

US

UK

Chicago Terminal,
Illinois
ELEVATOR

Barmby Moor,
Yorkshire
ELEVATOR

Milwaukee Terminal,
Wisconsin
ELEVATOR

The Grain Terminal,


Ipswhich
ELEVATOR

ITALY

RUSSIA

UKRAINE ROMANIA

KAZAKHSTAN CHINA

8 employees 20 employees 33 employees


22 employees 124 employees
Office
Office & Facilities Office
Office
Office

INDIA

SINGAPORE WILTON

CHICAGO

AGRIDENT

IVORY COAST

11 employees 14 employees 56 employees 9 employees 50 employees 17 employees 3 employees


Office
Office
Office
Joint Venture Joint Venture Joint Venture Office

NETHERLANDS
GERMANY
ITALY
UKRAINE
KAZAKHSTAN
ROMANIA
FRANCE
CHINA
INDIA
SINGAPORE
AUSTRALIA

RUSSIA
Oktyabarsk Khlebnaya Baza
(OKB)
ELEVATOR

ARGENTINA
Puerto General San Martn,
Santa F
INDUSTRIAL

Valentn Alsina,
Buenos Aires
INDUSTRIAL

TERFE, Quequn,
Necochea
INDUSTRIAL

Saforcada,
Buenos Aires
INDUSTRIAL

TERFE PARAN,
Santa F
INDUSTRIAL

Coronel Granada,
Buenos Aires
ELEVATOR
La Ballenera,
Buenos Aires
SEED PLANT

Ing. Luiggi,
La Pampa
ELEVATOR

Victoria,
Entre Ros
ELEVATOR

Intendente Alvear,
La Pampa
ELEVATOR

Bayuaca,
Buenos Aires
ELEVATOR

Balcarce,
Buenos Aires
ELEVATOR

Chacabuco,
Buenos Aires
SEED PLANT

Venado Tuerto,
Santa F
SEED PLANT

La Cruz,
Tucumn
R&D SEEDS

El Recuerdo,
Santa F
R&D SEEDS

Boscarino,
Formosa
R&D SEEDS

Mihona,
Formosa
R&D SEEDS

Baigorrita,
Buenos Aires
R&D SEEDS

Corporate Responsibility Report 2013 | Nidera and our CSR approach

Crop Production

r&d production distribution

production | origination

storage & handling

processing

OUR SUPPLY CHAIN

OVERVIEW OF THE YEAR IN BUSINESS

OUR CSR APPROACH


NIDERA VALUES

idera reported excellent financial results for the third


consecutive year in 2013, with a net taxable income of USD
72.7 million driven by the positive performances of both its
grain and oilseed and crop technology businesses. A positive
upward trend that began in 2011 has continued throughout the
latest reporting period. Some of the year's greatest challenges
included several months of stagnant prices, significant
logistical delays in Brazilian ports due to a lack of proper
infrastructure for handling the large volumes produced, and a
reduction of wheat exports from Argentina stemming from a
smaller-than-usual harvest and a shortage of soybeans caused
by the lingering effects of the 2012 drought. These events
were partially compensated for by the strong performance
of the company's European grain and oilseed operations and
the improved performance of its crop technology activities,
both of which provided proof of the advantages of Nideras
diversified sourcing platform and the contribution made by its
input businesses. The commitment and the skills of Nidera's
management team, together with the company's geographical
diversity and resilience in the face of negative events, helped
the firm to overcome these temporary difficulties.

idera Values represents our formalized company-wide


CSR approach and includes our CSR policies, procedures,
and programs. It is based on the long-standing corporate
values that inform and guide our daily activities and is a
reflection of who we are, what we do, and what we expect of
ourselves and of others. We have developed an approach to CSR
that rests solidly on five pillars representing distinct groups of
Nidera stakeholders and the company's commitments to them.
Our Business Principles underpin these commitments and
govern our daily relationships with each and every group of the
company's stakeholders.
The graph on the next page lays out Nidera Values and illustrates
how the companys values, pillars, business principles, and
policies fit into its integrated approach to CSR, which is based
on acquired knowledge, experience, the recommendations
of international standards such as ISO 26000, the OECD
Guidelines for Multinational Enterprises, and the Global
Reporting Initiative (GRI) Guidelines.
The formal articulation of Nidera Values grew out of a need to
identify and group our stakeholders in a coherent manner and
define our commitments to each of them. It serves as a guide
for the formulation of corporate statements and policies and
the implementation of company programs, and helps ensure
the continuity of long-term initiatives and monitoring activities.
Having a formalized CSR approach allows us to address stakeholder
concerns more effectively. Making CSR an integral part of our
corporate culture brings us closer to our goal of aligning our
activities to the principles of sustainable development.

13
Grain and Oilseeds
Energy

domestic & global trade

INTEGRITY

Corporate Values

STAKEHOLDERS
Shareholders

PILLARS
Corporate Governance

Supervisory board
Management board,

freight & logistics

EFFICIENCY

COMMITMENT

BUSINESS PRINCIPLEs
We conduct our business with high ethical
standards, furthering the goal of sustainable
development.

import & distribution

RESPECT

ACCOUNTABILITY

policies, procedures and programs


Social responsibility policy

Code of conduct

Government, banks
Civil Society

Employee grievance procedure

General Public

Human rights policy


Employees

Our People

We treat people fairly, with dignity and respect.


Human rights due diligence procedure

Trade Unions

Corporate workplace health & safety policy


Suppliers

Value Chain

We act as long term and trustful partners


throughout our value chain.

Standards for business partners

Environment

We take steps to reduce our environmental


impact and to contribute to global environmental
improvement.

Corporate environmental policy

Community

We strive to make a positive difference in the


communities where we work and live.

School of Values Program

Clients
Distributors
Customers
Sectorial chambers

Operational business
Industry platforms
Certification bodies
Civil society

Neighbouring
communities of our
locations
Civil Society
General Public

Talented Youth Program


Rural Values Program

Corporate Responsibility Report 2013 | Nidera and our CSR approach

GOVERNANCE
Nidera B.V. is a privately held, limited liability company incorporated
and operating under the laws of the Netherlands. Its governance
structure consists of a Board of Managing Directors formed by two
executive directors and a supervisory board. Each of these boards is
guided by the companys articles of association and its own internal
regulations. The Supervisory Board, which is a non-executive body,
has formed an audit and a remuneration committee. A recently
created corporate management team (CMT) composed of Nidera's
CEO, CFO, the heads of the company's largest business units, Risk
Manager, Chief Legal Officer, and Human Resources Manager has
had a mandate to make decisions related to matters that have a
major impact on the companys business since October 1, 2013.
During this reporting period, a leadership transition took place
within the Board of Managing Directors. In February 2013,

Birgitte van Haaren-van Duijn resigned from her position as group


CFO. She was replaced by Martn Inhargue, who initially filled the
post on an ad-interim basis and was subsequently appointed to
the positions of Managing Director and CFO effective December
1, 2013. On October 1, 2013, Ton van der Laan succeeded Ricardo
Lpez Mayorga as the company's Managing Director and CEO.
Nidera adheres to high standards of ethics and transparency
in the operation, reporting, and oversight of its business
activities. All affiliates are subject to policies and procedures
related to trading operations, counterparty risk, and internal
control. These are supported by regulations established by the
Nidera's Management Board and Nidera Values, the company's
formalized approach to CSR.

15

NIDERA'S CSR ORGANIZATION


Personnel throughout a structured hierarchy devoted to CSR
work closely with company management to develop corporate
CSR strategies. This structure is composed of:

A FIVE-MEMBER CORPORATE CSR TEAM, THAT REPORTS


DIRECTLY TO THE CEO (CHAIR CMT) AND IS RESPONSIBLE FOR:
Developing and implementing CSR policies.
Developing and implementing the company's annual CSR plan,
which is presented to, discussed with, and approved by the
Management Board and Supervisory Board.
Coordinating CSR activities at all international locations and
monitoring their implementation.
Fostering the engagement of employees and external stakeholders.
Carrying out CSR reporting directed to management and external
stakeholders. These duties include the communication of internal
quarterly progress reports on the company's CSR Action Plan and
main achievements and priorities. The Management Board also
uses the information contained in the CSR teams reports to set the
firm's course on social, and environmental matters.

15 CSR COORDINATORS THAT WORK FROM NIDERA OFFICES


AROUND THE WORLD AND SUPPORT THE CORPORATE CSR
OFFICE ON AN OPERATIONAL LEVEL BY:
Raising internal corporate awareness and engaging employees in
CSR initiatives.
Establishing a corporate culture committed to sustainable
development.
Implementing and coordinating CSR actions, initiatives, and
programs.
Providing the CSR team with updates on a regular basis.

A CSR ACTION COMMITTEE AND LOCAL REPRESENTATIVES IN


KEY FACILITIES, WHO SUPPORT THE CORPORATE CSR OFFICE
AT THE OPERATIONAL LEVEL BY:
Actively participating in the design, development, launch, and
implementation of CSR initiatives and programs.
Acting as ambassadors by creating, enhancing, and fostering
internal engagement.

nidera csr organization


CEO

CORPORATE MANAGEMENT
TEAM (CMT)
CORPORATE
CSR TEAM

CSR ACTION
COMMITTEE

CSR
COORDINATORS

CSR
REPRESENTATIVES
CSR Team, from left to right: Dbora Telles, Aukje Berden, Javier Garca Moritn,
Julieta Sullivan and Lies Dieben

Corporate Responsibility Report 2013 | Nidera and our CSR approach

In the beginning, the


requirements of my role as
CSR Coordinator for Asia
seemed very interesting
at best. Now, a little more
than a year later, the
experience has gone way
beyond "interesting."

Timothy OHara
CSR Coordinator Asia

Nidera's commitment to
CSR at a global level has
been very focused and
consistent.

The structured and uniform


manner in which training, communication (internal & external),
and follow-up are carried out speaks highly of the seriousness
we place on this. Such commitment demonstrates Nidera is
not only focused on the bottom line but is equally attentive to
the environment and its overall impact.
Internal CSR programs are being launched to encourage
employee engagement by creating a common purpose among
us. In time, and with our ongoing efforts, such engagement
will only become more intense.
Our CSR Events Team in Singapore is already active in
coordinating efforts to reach out to the less fortunate and also
to encourage participation from all employees.
From a HR perspective, I am seeing how our CSR effort is
beginning to play its role in creating a solid employer brand
and also a strong employee value proposition not only for us
internally but externally in attracting talent.

Before we took on the


responsibility of becoming
CSR Coordinators in Brazil,
we did not know how
sustainable Nidera Brazil
was. Today, thanks to the
cooperation with our CSR
Team in Argentina, we
have managed to gather
important data about
our past and present
Alessandra Conceio
environmental
and
Brito & Luciana
community actions. After
Aparecida Marques
traveling to Argentina,
we became acquainted
CSR Coordinators
with some fantastic
Brazil Sementes
community
projects,
schools in need, and
young people being trained for the job market with
opportunities within Nidera plants, which was very good!
It was really useful for us to see what we could do in
Brazil to add value to Nideras CSR approach. For example,
we started sharing the company's global Standards
for Business Partners with our value chain, which was
certainly an important step for Nidera Sementes. Inspired,
we will start working on the implementation of ISO 14001
and 18001 standards on Environmental and Occupational
Health and Safety Management and on applying the
concepts of the ISO 26000 CSR guideline.

CODE OF CONDUCT

idera's Code of Conduct summarizes


the company's commitment to high
ethical standards, which all of our
employees are expected to uphold and
practice. It also lays out the company's
policy on environmental and social
responsibility as it should be applied to
every aspect of daily business activities.
Nidera encourages and expects its business
partners to comply with the principles and
standards laid out in this code.
In addition to its Code of Conduct, Nidera
has established a company-wide grievance
mechanism called Nidera Channel, which

follows the recommendations of the OECD's


Guidelines for Multinational Enterprises.
This mechanism provides a formal means
for employees to lodge a grievance, pose a
question, or share a concern. Information
concerning this process, a dedicated
telephone number that allows employees
to lodge grievances anonymously, and a
contact email address are posted on the
company's website. This formal Employee
Grievance Procedure available to everyone
in the company is designed to facilitate the
resolution of situations related to employee
grievances in line with the principles of the
Code of Conduct.

During this reporting period, a total of


15 grievances were reported to Nidera
Channel through a dedicated website
and email address: 12 from Argentina, 2
from the UK, and 1 from the Netherlands.
These grievances were variously linked to
irregularities and breaches of duty (54%),
staff infractions (20%), labor abuses (13%),
and product and sales claims (13%). None
of them implied monetary damages such as
fraud, theft, or anomalies with su-ppliers.
All grievances were duly investigated and
acted upon. To safeguard the privacy of
all involved, detailed information about
grievances lodged and how they are dealt

17

with is considered strictly confidential.


Nevertheless, we can say that our initial
experience with this system has helped
us identify ways in which the grievance
procedure and the overall communications
carried out through Nidera Channel could
be improved. It has been determined that
employees need more detailed information
regarding the status of grievances at each
stage of the process and that the individual
responsibilities of all parties involved should

be more clearly defined and communicated.


It has also been noted that internal
communications must be improved to raise
employee awareness of this mechanism
and how it functions. Enhancing both
procedure and communications will be a
company priority during the coming year.
To help employees familiarize themselves
with the Nidera Code of Conduct and
learn how to apply it, we have created a

special CSR training module devoted to


this document and the Nidera Channel that
has been implemented company-wide. A
total of 1,427 employees45 % of our entire
global workforcehave participated in
these training sessions. Since November
2011, the company has provided a total of
186 hours of training on this subject. A more
detailed explanation of this initiative can be
found in Chapter 3.

STAKEHOLDER ENGAGEMENT
We believe that engaging our stakeholders and learning from
their insights is essential to our corporate pursuit of sustainable
development. As in previous years, in addition to maintaining dayto-day communications with the company's main stakeholders,
we sustained a dialogue with our stakeholders that focused on
our 2012 CR report. The purpose of this initiative, which included
bilateral meetings and the distribution of stakeholder surveys,
was identifying ways to improve our accountability.

DIALOGUES

Reflection and dialogue prompted by stakeholder feedback focused


on the clarity, relevance, quality, quantity, structure, and look and
feel of the report as a whole and its individual chapters. Whenever
possible, respondents were also asked to compare the 2012 report
with previous reports (2010 and 2011). Responses included both
supportive comments and constructive criticism.
The feedback received through this dialogue served as the basis
for the key recommendations indicated in table below, which also
notes how we applied these recommendations to this year's report.

SURVEYS
TYPE OF STAKEHOLDER

TYPE OF STAKEHOLDER

No.

Civil Society Organisation

Employees

Investor

Customer

Management Board/Governance

Civil Society Organisation

Government Representative

Industry Association

Competitor

Total

Client
Industry Association

1
1

Consultant

No.
35
3
7
3
48

Total

11

Recommendations from our stakeholder dialogues


Category of
Nidera Stakeholders:

Main recommendations from


Nidera Stakeholders:

Nidera response in FY13:

NGO, Government,
Investor/ Bank,
Competitor

Provide information on fewer


topics with more in-depth focus

We tried to provide a clearer focus in this year's report by concentrating on the most important
issues affecting our business and analyzing topics discussed by our peers. We nevertheless
recognize that more in-depth analysis focused on identifying our most relevant issues will be
required and that this is an area in which we could improve.

NGO, Government,
Competitor, Industry
& Association,
Management /
Governance

a. Provide more substance by


focusing on performance rather
than only describing activities).
b. Provide appropriate contextual
information for items expressed
in numbers and provide more
indepth analysis

Recognizing the importance of documenting our CSR performance in more concrete and
measurable ways, we have made a concerted effort to include more quantitative data as
well as related in-depth analysis and contextual information in our FY13 report. We have also
implemented a stronger focus on content (see first entry in this column) to ensure that only the
most relevant data was included and that the scope of the information provided was appropriate
and on target for this kind of report. As in the case of the previously noted response, we see this
as an area in which we should make an ongoing effort to improve our reporting.

Corporate Responsibility Report 2013 | Nidera and our CSR approach

Recommendations from our stakeholder dialogues


Category of
Nidera Stakeholders:

Main recommendations from


Nidera Stakeholders:

Nidera response in FY13:

NGO

Apply a more risk- and -impact


based approach to reporting

Although we used the UN Guiding Principles on Business and Human Rights and the OECD
Guidelines for Multinational Enterprises in preparing our 2013 report, we are still working on a
fully integrated risk- and -impact based approach to be used in determining the relevance of
issues to be addressed in future reports (see first entry in this column).

Government, NGO

Structure the report more clearly


along the lines of the international
standards and principles that
Nidera adheres to.

Even though we have integrated international standards and principles into our CSR approach,
we believe that structuring our reports around our response to our main areas of impact is the
best way to provide clear explanations of how we are managing this impact.

Investor / Bank, CSR


consultancy,

Provide a clearer picture of the


company, including its business
activities, and connect this more
effectively with the reasoning
behind Nidera's CSR approach
and the topics addressed in its
CR reports.

We made a concerted effort to provide a clearer and more focused profile of the company
and details regarding its business and supply chain in Chapter 1 of our FY13 report. To this
end, we added the sections Nidera in numbers and Overview of the year in business. The
introduction Our CSR Approach aims to draw clear links between who Nidera is, what we do,
the reasoning behind our CSR approach, and what we are doing in this area.

NGO, Government,
Competitor, Investor /
Bank

Make future reports more readable


by (i) giving them a more structured
and clean look & feel (ii) and
making the substance, rather
than the quantity, of information a
priority (provide a more factual and
neutral presentation of data).

To address these concerns, we have simplified the layout and color scheme of our 2013 report
and reduced the number of photographs used as illustrations. A stronger focus (see first entry
in this column) should enable us to select more relevant data, target key issues more clearly,
and refine the scope of future reports. We see this is an ongoing process that will help us
consistently improve the clarity and readability of future reports.

Sandra Mulder
World Wide Fund for Nature Netherlands, WWF Market Transformation International Global Soy Lead
WWF is known for its "on-the-ground" conservation work. But we are also making increasing efforts to reduce threats to nature.
Agricultural expansion can be a major threat if it is done in an irresponsible manner. Our preferred strategy for tackling this kind of
problem is to work with all the stakeholders involved. We therefore greatly appreciate a company's transparency and willingness to
maintain open dialogues that lead to more responsible agricultural practices. Nidera is an important player in the production of soy,
one of the commodities we consider to be a priority. So when the company asked us to provide stakeholder input for its CSR reports,
we gladly accepted the challenge. We already knew Nidera as a member of the Round Table on Responsible Soy (RTRS). Nidera has
shown leadership by making a significant investment in getting its own soy (seed) production in Argentina and Uruguay RTRS certified.
We provided input for the company's CSR reports for 2011 and 2012 because we feel that Nidera is one of the frontrunners in its sector
in terms of issuing CSR reports. As a stakeholder in this endeavor, we have urged Nidera to increase the amount of quantitative data it
provides in its reports and define and implement SMART targets. We feel that it is important for the company to identify its key impacts
and establish a roadmap for addressing them. As a trading company, these will mean not only identifying and reporting on the direct
impacts of its facilities and seed production, but also the impacts relating to the sourcing of soy. Beyond training farmers to implement
"good agricultural practices," it's also important to reduce the impacts on biodiversity in both cultivated and non-cultivated tracts of land,
which may sometimes even mean restoring crucial areas such as riparian zones. In the future reports, we hope to see clear targets for
increasing the sustainability of soy production and the results of these efforts.

CONTRIBUTING TO
THE VALUE CHAIN

chapter 2 _

INNOVATIONS THAT
INCREASE PRODUCTIVITY

Contributing to the value chain

idera has been working on the genetic improvement of crops since 1988,
producing new varieties of corn, sunflower, soy, sorghum, and wheat seeds.
Our biotechnology, research, technical assistance, production, and quality
control teams seek to introduce new high-yielding hybrids and varieties every
year that help farmers increase the productivity of their land. The following
are highlights of the year-over-year progress the company has made and the
recognition it has received for its efforts in this area during 2013.

Since 1960, the world's population has


grown from 3 billion to 7 billion, and it will
continue to grow exponentially. In the
light of these statistics, and as a producer
and exporter of raw materials in the agribusiness industry, our challenge is to
increase agricultural productivity.
Knowledge-intensive practices and
new advancements in biotechnology
are driving a revolution in agricultural
production that is making food more
accessible and affordable than at any
other moment in history. This makes
the time ripe to tackle the challenge of
food security. We realize that in order
to significantly increase global food
production, we must work hand in hand
with other stakeholders throughout our
entire value chain and support their efforts
to implement sustainable agricultural
practices. In pursuit of this goal, we have
made a firm commitment to long-term
investment in research and innovation
focused on increasing productivity,
minimizing agriculture's impact on the
environment, and promoting the safety
and wellbeing of people involved in every
phase of agricultural production.
Our best hopes for meeting the challenge
of feeding the world lie in the use of croprotation and direct-sowing technologies,
the development of high-performance,
insect-resistant and herbicide-tolerant
seeds that are adapted to marginal
soils, the rational use of phytosanitary
products, the replenishment of nutrients,
and the widespread implementation
of best practices throughout the agroindustrial sector. We are committed to
promoting these practices among the
millions of farmers we work with around
the world, and are confident that together
we can increase productivity.

Research and development in Uberlandia, Brazil (Estao Quarentenaria)

NIDERA RECEIVES THE ARGENTINE GENETICS


SOCIETY'S FRANCISCO SEZ AWARD
For the first time in its history, in 2013 the Argentine Genetics Society conferred
its prestigious Francisco Sez Award, created in recognition of outstanding
research carried out in Argentina, to researchers employed by a private
company. This year's award was given to Nidera's biotechnology research team
for its work on the location and identification of one of the genes that controls
the height of sunflowers. The sunflower is one of the five most cultivated oilseed
crops in the world. While the main product extracted from this plant is edible
sunflower oil, its seeds are also used as a snack food and baking ingredient and
sold as birdseed. Reducing the height of this plant can potentially increase its
stem strength, standability, and yield potential. The professionals honored by
the Argentine Genetics Society this year have worked together at Nidera in this
area for more than a decade. Their aggregate knowledge in this field has not
only been of great benefit to the company; they have also helped ensure the
future of this discipline in Argentina by sharing their experience and expertise
with undergraduate and graduate students as lecturers and thesis mentors at
universities throughout the country.

21

INASE COMMENDS NIDERA URUGUAY


FOR ITS QUALITY CONTROL OF SEED PRODUCTION
Nidera Uruguay was commended by the Uruguayan Nation Seed
Institute (INASE) for its consistent application of best practices
in the quality control of certified seeds. INASE carries out
periodic audits to evaluate the management practices of certified
companies. Following the latest audit, the Institute resolved to
reduce the number of its inspections of these facilities by half based
on Nidera's satisfactory fulfillment of the Institute's standards for
certification. The Banco Repblica and the Uruguayan Exporters
Union also honored Nidera with a "Premio al Esfuerzo Exportador
2013" in recognition of the impressive year-over-year increase in
the company's volume of exports.

in many areas of the globe has reached its natural limits. As water
becomes an increasingly scarce resource, the world is counting
more and more on scientific advances and human knowledge to
provide an adequate balance between agricultural production
and the needs of humanity.

CONTROLLING CATERPILLARS USING


NEW SOY TECHNOLOGIES

Genetically modified organisms (GMOs) constitute a major


scientific breakthrough in modern agriculture. They offer an
ever-expanding spectrum of crop varieties with enhanced
nutrient profiles that are suitable for cultivation in a wide range
of physical environments and more resistant to plant diseases and
herbicides.
Among their other advantages, GMO crops can be managed more
efficiently and are less subject to stress factorscharacteristics
that significantly improve agricultural productivity.

Nideras launch of Super Soja BT was important news in the


Argentinean agro-industrial sector. This new variety of soybean
is the result of seven years of development and testing. It
offers effective control of the caterpillars known to attack
this plant, generates higher yields, and requires lower doses
of phytosanitary products. As Super Soja BT requires fewer
applications of pesticides, it has the added advantage of lowering
farmers' agrochemical expenses.

Despite the advantages GMOs offer, their use is controversial


and has generated debate among some stakeholders about the
possible risks they may pose to human health. Nidera recognizes
that there has been public concern about this issue, and therefore
supports the position that each new
scientific innovation in agriculture must comply strictly with
all applicable regulatory and legal requirements related to
development,approval processes, marketing, and use.

TRIPLING YIELDS AS A RESULT OF OUR


GENETIC IMPROVEMENT PLAN
The introduction of a new variety of wheat requires approximately
ten years of research and development. It entails a long process
of selecting those varieties that best match the needs of farmers
today and in the future. We maintain two experimental stations
in key wheat-producing areas of Argentina and carry out tests
at more than 30 sites throughout the country. State-of-the-art
equipment is used at every stage of this process to ensure the
quality and reliability of the products that we eventually market
to our customers. As a consequence of the Genetic Improvement
Plan the Company initiated in 1997 and its investments in research
and development, Nidera has been able to produce betterperforming varieties of wheat over the past few years. A little
more than a decade ago, the average wheat yield per hectare in
Argentina was 2.7 tons. Yield-monitoring systems are reporting
that some varieties are now producing yields as high as 9 tons.

Biotechnology is an effective complement to environmentally


friendly practices such as direct sowing, stubble management,
crop rotation, nutrient replenishment, and integrated pest
management procedures that call for low-toxicity phytosanitary
products. One example of these less toxic alternatives is
glyphosate, the herbicide most widely used in Argentina today,
which despite its lower toxicity must be used under controlled
conditions to ensure the safety of farm workers handling it.

GMO, GLYPHOSATE, AND GOOD


AGRICULTURAL PRACTICES
The rapid growth of the worlds population calls for increased
food production. Crop yields are improving today, largely due to
applied technology and a moderate increase in the number of
acres devoted to agriculture. Nevertheless, agricultural expansion

Rodolfo Tkachuk
Coordinator of the CREA center
in Santa Fe, Argentina.

Marlos R. Dos Santos in R&D greenhouse, Uberlandia Brazil (Estao Quarentenaria)

Lepidopteron pests are a serious problem in northern Argentina, where it's possible to find 50,
80, or even up to 100 larvae per square meter. These insect populations are difficult to manage
and can usually only be controlled by using very high doses of insecticides. For that reason,
this technology is going to have a very positive environmental impact. Being able to reduce or
eliminate the use of insecticides puts Argentina in a technologically advantageous position.
I also believe that by implementing direct sowing and intelligent pest control techniques we
can achieve a higher level of sustainable production and make a big step toward ensuring an
adequate food supply for people locally and around the world.

Corporate Responsibility Report 2013 | Contributing to the value chain

PROMOTING GOOD AGRICULTURAL PRACTICES

ntegrating the precepts of social


responsibility into every aspect of a
company's daily activities is one of the
key pillarsand challengesof sustainable
development. We share our experience and
knowledge of good agricultural practices
with partners throughout our value chain
to help them integrate these practices

into their daily business operations. In


addition to using our marketing and sales
channels to promote the safe use of plant
protection products and encourage good
soil stewardship, we provide financing to
customers, suppliers, and other agricultural
producers and offer training that helps them
implement sound ecological practices.

ENHANCING AGRICULTURAL SAFETY AND HYGIENE

gricultura Consciente
(www.agricultura
consciente.com),
which means "Conscious
Agriculture" in English,
is an online program
that provides clear and
comprehensive information on the safe
handling of plant protection products, good
agricultural practices, and other aspects of
agricultural safety and hygiene. This website
offers videos and online tutorial courses
and has recently featured a series of online
lectures by distinguished sector specialists.
Website and course content are developed in
cooperation with the Agronomy Department
of the University of Buenos Aires.

In 2013, Agricultura Consciente also


launched a series of eight public
presentations featuring journalists and
opinion makers conceived to inform
the general public about sustainable
agriculture practices. These events were
designed to build public awareness of
Argentina's agribusiness potential, its
role as a global food supplier, and the
methods that have positioned Argentine
producers among the most efficient and
sustainable producers in the world today.
Fernando Vilella, Director of the Food and
Agribusiness program at the University of
Buenos Aires, served as the moderator for
these public sessions.

Key outputs of the


Conscious Agriculture
program:
61,762 VIDEO VIEWS
ON YOUTUBE
22,600 FACEBOOK
FOLLOWERS
15,600 VISITS TO THE PROGRAM
WEBSITE AND 2,300 REPEAT USERS
8 PUBLIC EVENTS FEATURING
JOURNALISTS
THE PARTICIPATION
OF 54 JOURNALISTS,
MEDIA PROFESSIONALS,
AND OPINION MAKERS
IN PUBLIC PRESENTATIONS.

Agribusiness is one of the few sectors in Argentina that has been able to position itself
in the vanguard of knowledge-based industries and enjoys a competitive edge on other
sector players around the globe. In a moment when the world is demanding more and
better food and calling for a more environmentally friendly approach to agriculture,
Argentina has been blessed with the greatest economic opportunity in its history.

Fernando Vilella
Director of the Food and
Agrobusiness program at the
University of Buenos Aires

We've developed technology that satisfies the need for greater productivity and is safe
for both the environment and the stakeholders of the system. Nevertheless, key aspects
of this unique opportunity, which is so important to our future, are often overlooked or
misconstrued, in some instances due to a lack of knowledge about the subject, and in
others due to competing interests.
Nidera's Conscious Agriculture program is making an essential contribution to the debate
on this issue because it embraces a two-pronged approach: on the one hand, it offers
farmers training in good practices, and on the other, it provides journalists with information
and generates an open dialog that helps dispel unfounded prejudices and fosters greater
public awareness. I'm very pleased to have the opportunity to take part in an initiative that
is of such great importance and relevance to the public.

23

SHARING OUR EXPERIENCE AND EXPERTISE WITH


PARTNERS THROUGHOUT OUR VALUE CHAIN
Whereas the majority of Nidera's business activities in other
parts of the world are devoted to trading, most of its production,
origination, and crushing takes place in Argentina and its value
chain is centered in that country. For that reason, many of
Nidera's training activities within its value chain take place in
Argentina. This year, training provided to our distributors and
farmers was focused on corn, sunflower, and soybean cultivation.
Argentine experts invited to participate in all these events spoke
about important trends in agriculture and relevant findings of
recent research projects. These experts also emphasized the
importance of crop rotation and technology in weed control.
During this reporting period, a total of 11,630 farmers and
distributors participated in 94 training events organized by
Nidera Argentina that focused on sharing knowledge throughout
our value chain:

6,200
farmers and technicians were trained on the proper handling of
new seeds as part of the company's Leading Farms Program.

3,500
farmers participated in our Winter Technical Meetings, which
included training on different topics of interest that ranged from
climatology to market opportunities.

1,200
farmers and technical consultants participated in Nidera technical
workshops.

MORE THAN 300


farmers and technicians attended regional technical training
programs organized by the company in the Salta and Tucumn
provinces of Argentina and the State of Paran in Brazil.

278
distributors attended distributor conferences held in Mar del
Plata and Rosario, which included sessions on sustainability and
served as opportunities to encourage attendees to comply with
Nidera Standards for Business Partners.

120
distributors from our network participated in tailor-made
courses that covered topics such as planning, management, sales
strategies, and differentiation techniques.

32
distributors participated in a training trip to Illinois, the US "Corn
Belt," during which they were able to meet American farmers and
visit other sites of interest such as universities and the Chicago
Board of Trade.

Argentine farmers visit farms in Brazil

SOME OTHER INITIATIVES THAT


ENGAGED OUR VALUE CHAIN IN
LATIN AMERICA
We provided training on the implementation
of new technology to 3,250 farmers in
Brazil that focused on ways to boost
productivity and reduce the use of natural
resources and pesticides.

We organized a CSR seminar in Uruguay


led by the Argentine Institute for Corporate
Social Responsibility (IARSE) that attracted
more than 120 customers and partners.

We trained 14 customers in Paraguay to


realize the full potential of the seed varieties
they are working with. Participants in this
initiative made field visits to sites in the
Argentine province of Tucumn and the
municipality of Abelardo Luz in Santa
Catarina, a state in southern Brazil.

FINANCIAL SUPPORT FOR FARMERS


Our reciprocal guarantee company, Aval
Rural, continues to provide farmers
throughout Argentina with the access
to the capital market financing they need
in order to purchase crop technology
inputs and cover sowing costs. Over
the last year, more than 220 Argentine
farmers secured financing through Aval
Rural, which granted more than USD 64
million in guarantees.

Corporate Responsibility Report 2013 | Contributing to the value chain

EDUCATING THE FUTURE OF AGRICULTURE

ong-term planning and education at every level are essential


for sustai-nable development. This section des-cribes
some of the initiatives we have undertaken to teach future
generations how to achieve a sustainable balance between
agricultural production, society's needs, and the carrying
capacity of our planet.

INTRODUCING INNOVATIVE AGRICULTURAL


PRACTICES TO SECONDARY SCHOOL STUDENTS
Since 2008, Nidera has sponsored an annual school contest
called Qu Hay de Nuevo en Mi Suelo? which means "What's
new in my soil?" in English (www.qhdn.ar). QHDN, as it is known
locally, is a contest designed to introduce innovative, up-todate agricultural practices to secondary school students in
agricultural communities throughout Argentina. This initiative
offers young people the opportunity to delve into key concepts
of sustainable agriculture and good soil stewardship. This year,
90 students from 35 schools participated in the program and five
received awards for the excellence of their presentations.
As of the end of this reporting period, 150 schools and 850
students have actively taken part in five editions of this contest.
Prizes awarded to 20 schools have included meteorological
equipment, personal computers, and soil sample kitsitems that
give winning contestants an extra incentive to learn more about
this topic and the means to put into practice what they have
learned during the contest.

CONTINUED SUPPORT FOR THE FRANCISCO FIRPO


SCHOLARSHIP PROGRAM
Nidera supports education at the Post-Graduate School of
Agricultural Sciences at Rosario National University in Argentina
by fully funding a scholarship named in honor of Francisco Firpo,
an eminent pioneer in the development of scientific research
applied to improved plant genetics and crop biotechnology
who served as director of Nidera Seeds Division for more than
20 years. In 2013, the Francisco Firpo Scholarship was awarded
to 24-year-old agricultural engineer Florencia Spagnolli. The
university's award committee was impressed by Florencias
previous academic achievements and her strong interest in
pursuing a higher degree in the area of plant genetics and crop
improvement.

SUPPORT FOR ACADEMIC INSTITUTIONS IN URUGUAY


As a follow-up to assistance provided in 2012, Nidera provided
support in 2013 for "Agronegocios Fase II, the new phase
of a project launched by the Catholic University of Uruguay
to strengthen public-private cooperation in that country's
agricultural market.

I'd like to express my enormous gratitude to Nidera for granting me the Francisco Firpo scholarship,
which will allow me to pursue a master's degree in plant genetics at the National University of
Rosario's School of Agricultural Sciences. This scholarship has given me an excellent opportunity to
further my professional growth and training. I'd like to emphasize the importance of providing support
for the professional development of individuals who have chosen careers in research and applied
genetics in the field of agriculture. These areas are important drivers of agricultural productivity and
national economic growth. That such a prestigious company has confidence in my abilities fills me
with pride and gratitude.

Florencia Spagnolli
Scholarship recipient

25

WORKING TOWARDS A MORE SUSTAINABLE SUPPLY CHAIN

idera believes that a more sustainable


supply chain can have as positive an
impact as direct actions taken by
the company. Therefore, we do our best
to use our position as both a customer
and supplier to encourage our business
partners to adopt sustainable practices.
As a supplier, we're eager to learn from
them and committed to complying with
the standards they have developed.

STANDARDS FOR BUSINESS


PARTNERS
During this reporting period, we
continued engaging the companies we
work with in our Standards for Business
Partners. This two-page document, which
was drafted and formalized in 2012, calls
upon our business partners to comply
with applicable laws and regulations,
respect human and labor rights
throughout their own supply chains, and
facilitate the adoption of appropriate
environmental and social principles
all along their own value chains. The
principles and standards laid out in this
document are based on those contained
in the Social Responsibility Policy and
Code of Conduct applicable to our own
employees. We consider strengthening
our customers' and suppliers' awareness
of these principles and standards and
engaging them in our CSR approach to be
an ongoing priority.
During 2013, we identified and selected a group
of 2,074 of Nidera customers and suppliers
around the world to participate in our
Business Partners Engagement Plan and
receive our Standards for Business Partners.

Organizations selected for this initiative


either (i) represented the top 20% of
our customer and supplier base, which
accounts for over 80% of our business
volume; (ii) operated on our behalf, or
(iii) were companies with which we
conducted business on a daily basis.
Of those contacted, 62% were directly
engaged and received the document;
of this group, 60% returned a signed
version of the document. This process
is gradual and ongoing, as we aim to
continuously engage all our facilities and
more business partners over time. We
understand that to ensure the rollout of
this program and engage partners on a
broader scale, we will need to integrate
this policy more fully into company
procedures and develop the mechanisms
necesary to enhance its effectiveness.

CSR SUPPLY CHAIN ASSESSMENT


We realize that effectively engaging
customers and suppliers through our
Standards for Business Partners program
is an ambitious and challenging task that
will require a sustained effort. Such an
initiative needs to be actively monitored,
and we are aware that effective oversight
cannot be properly initiated before
adequate communication has been
established and partner engagement
has been consolidated. To get this
monitoring system up and running, we
devoted time and resources in 2012 to
the development of a comprehensive
company-wide protocol that established
uniform standards for evaluating partner

compliance with Nideras CSR policies


and internationally accepted guidelines.
This protocol will also be useful in
carrying out internal evaluations of
compliance within our own supply chain.
We tested this protocol during the period
covered by this report by conducting a
case study analysis of a specific corporate
supply chain. As part of this process,
we worked with one of our commercial
business units to create a focused
survey questionnaire based on the new
protocol. This questionnaire, which was
subsequently discussed during personal
meetings with 31% of the suppliers in
the supply chain selected for this study,
provided valuable insights into suppliers'
perceptions of their CSR responsibilities
and helped us identify areas in which
they could improve their practices.
This case study demonstrated that
suppliers complied with laws related to
ethical behavior and compliance, human
rights, labor rights, and environmental,
health, and safety issues.
It also showed that the policies of
suppliers surveyed often exceeded
legislative requirements in the areas of
labor conditions, workplace standards,
and environmental regulations.

Corporate Responsibility Report 2013 | Contributing to the value chain

CUSTOMER AUDITS
Nestle _ As one of Nestl's business partners in Spain, we
were selected to participate in the company's Responsible
Sourcing Initiative. The purpose of this program, which entails
independent third-party audits, is to ensure supplier compliance
with the requirements stipulated in the Nestl Supplier Code.
Nestl requires suppliers to have independent third party audits
conducted demonstrating the current status of compliance and
areas for further improvement.
Nidera considers such audits as opportunities to check its own
compliance status, receive valuable feedback, create shared value
and common best practices, and foster sustainable development
through cooperation with business partners.

Wal-Mart _ In January 2013, the consulting firm Bureau VERITAS


performed an audit of the CSR management system in place at
our vegetable oil refining plant in Valentn Alsina, Argentina for
company customer Wal-Mart Stores, Inc. The auditors' report
not only commended the company's implementation of best
practices in areas such as personnel involvement in health and
safety initiatives, but also highlighted the fluid communication
observed between all levels of the plant's hierarchy and operators
strong feelings of identification with the company. This report
also concluded that all issues cited during the previous year's
audit had all been adequately addressed and resolved by the
company.

This audit concluded with a favorable report that did not call
for any remedial actions and furthermore commended Nidera's
CSR and supplier and subcontractor management practices, and
internal corporate communications.

It was a pleasure for us to accept Nestls request to participate in their Responsible sourcing
audit in November 2012, not only because we are a key business partner that sources feed
ingredients for them for already over 10 years, but also because we felt that the objectives of
this audit were closely aligned with our own values.

Daniel Martnez
Menndez
Nidera Agrocomercial S.A.

Bureau Veritas was responsible for conducting an on-site audit of our facilities in Spain and
confirming our compliance with national and international laws and the requirements laid out in
Nestls Supplier Code, which covers practices related to health and safety, the environment,
labor conditions, and business integrity. With this audit, we achieved two main goals: to confirm
that Nidera Agrocomercial meets the objectives stipulated in Nestls internal code and to verify
that our compliance with Nestl requirements is in harmony with Nideras CSR policies locally
and worldwide.
Thanks to the effort and commitment of Nidera Agrocomercial employees and the follow-up
of our global CSR team, the audit proved to be a straightforward and very rewarding process. I
believe that the comments contained in the auditors' report best express the positive position
taken by Bureau Veritas on Nidera's compliance:

Nidera Group has designed a real Social Responsibility management system, focused on continuous improvement, including the definition
of objectives, a detailed action plan, budget assignation, and training. Also, an exhaustive plan for monitoring has been implemented.
The group has defined its own ethical code, companys value and CSR policy built on 5 pillars corresponding to 5 main stakeholder groups;
Nidera Group has a CSR committee where the CEO is involved;
Nidera has identified as main critical points in its CSR management: suppliers evaluation and subcontractors evaluation and control;
The group has developed a suppliers evaluation procedure which is very exhaustive and really adapted to the companys activity;
All interviewed employees have highlighted the good horizontal and vertical communication in the company (...), and so theres an
environment of trust, teamwork and cooperation among all of site employees and managers.
In view of this positive outcome, I would like to thank everyone involved in the audit (our CSR Team, the employees of Nidera
Agrocomercial SA in Spain, as well as Nidera employees in general) for making corporate social responsibility a fundamental and
definitive part of Nidera's values.

27

RESPONSIBLE SOY
As one of the world's most important
sources of protein and vegetable oil,
the soybean is essential to the food
processing industry. It is estimated that
60% of the products sold in supermarkets
around the world today contain some
form of soy. Nevertheless, concerns have
been raised regarding potential negative
environmental and social impacts often
associated with the cultivation of this
crop. In addition to its policy of fostering
good agricultural practices throughout its
value chain, since 2012, Nidera has made
a strong commitment to contribute to the
conservation of key biodiversity areas,
ensure the implementation of fair labor
practices, and respect land tenure claims
in soybean production zones.
During 2013, Nidera honored its
ongoing commitment to adhere
to the standards of the Round
Table on Responsible Soy (RTRS
version 1.0). The company met 96 out of
the existing 98 requirements related to
the Round Table's five main criteria: legal
compliance and good business practices,
responsible labor conditions, responsible
community relations, environmental
responsibility, and adequate farming
practices.
Nidera certified its first 4,832 hectares of
responsible soy in Argentina in 2012. This
year, we were able to take our commitment
in this area a significant step further.
The company now has 11,098 hectares
of responsible soy under cultivation more than double the hectares under
production in 2012. Approximately 49% of
the total hectares we devote to this crop
are now being used for responsible soy
production. During this period, Nidera's
responsible soy output has risen 140%
from 11,528 tons to 27,658and now
accounts for 52% of the company's total
soybean production. Employee training
hours devoted to this area rose from
3,420 in 2012 to 28,031 in 2013, a reflection
of the company's strong commitment to
responsible soy and its concerted effort
to obtain certification. Nidera has helped
promote the cultivation of responsible
soy in various regions of Argentina.
Whereas all certified soy produced by the
company in 2012 came from the Province
of Buenos Aires, this year, production
was extended to Crdoba, La Pampa,
and Santa Fe. This great leap forward
for Nidera's Argentine RTRS project was

supported by funding from the Soy Fast


Track Fund, the Dutch Sustainable Trade
Initiative (IDH), and Solidaridad.
Since 2012, Nidera has sold 460 tons (11,500
bags) of RTRS certified soybean seeds
produced at Agropecuaria Los Seis (Rio Negro
Department) to customers throughout its
entire supply chain in Uruguay.
In addition, for the second consecutive
year, we certified our soy traceability
system (Chain of Custody) in Uruguay and
achieved 100 % compliance records for
our segregated (seed) and mass balance
(grain) supply chains.

THE SOY MORATORIUM


Nidera is a signatory to the Soy
Moratorium, a pact launched to prevent
the marketing of soy produced in areas
designated as part of the Amazon Biome.
This accord is a powerful tool in the battle
against deforestation, which is posing a
threat to both soil quality and biodiversity
and is also a major factor in climate
change. Nidera has joined companies
affiliated with the Associao Nacional
dos Exportadores de Cereais (ANEC)
and the Associao Brasileira Indstrias
leos Vegetais (ABIOVE) in making a
firm co-mmitment on this issue and
has not purchased or financed soy from
producers involved in the deforestation in
the Amazon Biome since 2006.

NON-GMO SOYBEAN CERTIFICATION


Although most soybeans sold today are
GMO, due to the level of controversy surrounding the use of GMO crops there
is a growing demand in the food sector
for non-GMO alternatives. In response

to this need, Nidera Brazil produced 694


tons of certified non-GMO soybean seed
during the period covered by this report,
bringing the total volume certified since
2010 to 9,894 tons. The certification
of non-GMO products is a systematic,
monitored process involving a series of
inspections and evaluations that ensure
all products and services comply with
applicable
statutory
requirements.
In addition, Nidera trades non-GMO
soybeans originated in Brazil. Generally
speaking, non-GMO soybeans are sold
at a premium to compensate for their
higher production and segregation costs.
Developing a position in this market has
given the company an opportunity to forge
a special relationship with niche farmers
and customers in search of this product.

COLLABORATING FOR INNOVATION


We realize that we can make a stronger
contribution to our value chain by
entering into cooperation agreements
and working in association with other
entities. We therefore collaborate actively
with associations and organizations
in activities that have ranged from the
research and development of vegetable
species and the generation of new
technologies to the promotion of
diverse products and practices. We also
work closely with universities, research
institutions, and companies involved
in the development of technologies.
Where clear opportunities exist to create
synergies, we even collaborate with our
competitors. Please see the annex to
this document for a complete overview
of organizations with whom Nidera
collaborates globally.

Corporate Responsibility Report 2013 | Contributing to the value chain

RESPONSIBLE SHIPPING
Although Nidera is not a transport
company, it does serve as an in-house
service provider to cover the groups
shipping requirements. As such, it
makes a serious effort to minimize the
environmental impact of these activities
whenever possible. Since the beginning
of 2012, Nidera has implemented a
ship vetting information system called
Right Ship, which is a comprehensive
global online management system that
enables the company to secure the
most responsibly managed, safest, and
highest quality vessels for shipping our
commodities at any time to any location.

sites that grow and harvest biomass crops


and either trade in, or further process,
this raw material.
A first gathering point has the crucial
responsibility of verifying documentation
and communicating the precise quality and
quantity of incoming biomass to suppliers.

To maintain their ISCC certifications and


continue handling and trading sustainable
biodiesel and biomass, companies must
pass rigorous annual audits that may be
carried out by independent third parties.
During 2013, Nidera successfully passed 3
such audits.

A cogent motive for choosing Right Ship


was its forecasted environmental rating
system, which is designed to reduce the
environmental impact of shipping and its
overall contribution to greenhouse gas
(GHG) emissions. Right Ship launched
this breakthrough environmental rating
system, which functions in tandem its
prior risk rating system3, in 2013. This
system now functions as a complementary
support mechanism for global decisionmaking at Nidera.

ISCC (INTERNATIONAL
SUSTAINABILITY AND CARBON
CERTIFICATION)
The European Union Renewable Energy
Directive (RED) issued in 2009 provides
a common framework for the promotion
of energy from renewable sources
throughout the European Union. Among
other things, RED sets sustainability
criteria for biofuels, restrictions on the
exploitation of land considered to be of
high biodiversity value, greenhouse gas
emissions, and parameters for measuring
socioeconomic impact. When Nidera
obtained first gathering point status
under ISCC certification in January 2011,
it was one of the first trading companies
in the Netherlands to qualify for such a
high level of certification. First gathering
point refers to a company certified
to serve as a primary receiver for the
biomass used in the production of bio
liquids and biofuels from companies and

63.000 tons of corn arriving in Dutch port of Rotterdam

FUTURE CHALLENGES
Create a mechanism for embedding our Standards for Business Partners into the company's overall
procedures.
Continue implementing programs and offering trainings that promote good agricultural practices
Increase the number of hectares devoted to the production of RTRS certified soy and third-party
training hours.

Environmental rating consists of an Existing Vessel Design Index (EVDI) and a Greenhouse Gas (GHG) Emissions Rating. EVDI is an estimated measure of the CO2 emitted per ton nautical mile travelled and is based
on characteristics of the ship at build, such as cargo carrying capacity, engine power, and fuel consumption. The GHG Emissions Rating is a practical measure derived from the EVDI that allows relative comparison
of a ships CO2 emissions to vessels of a similar size and type using a simple A G rating scale. For more information RightShip: http://site.rightship.com
3

operating
responsibly

chapter 3 _
Operating responsibly

As one part of a large value chain, we


cannot ask more of our business partners
than we ask of ourselves. Our formalized
approach to corporate responsibility,
which includes codified policies that
cover human rights, environmental
issues, and health and safety, calls for
more than just putting words to paper. If
we want to make a lasting contribution
to our value chain and generate shared
value, we must act responsibly ourselves
and do everything we can to effectively
manage our impact.
Nidera considers its employees to be
important stakeholders. The company
can only realize its full potential if its
employees are satisfied, safe, healthy,
and have the opportunities to develop
their own potential as well. Our practices
are guided by our Human Rights Policy,
and building upon this foundation, we
strive to ensure employee health and
safety at all our facilities by providing
practical, relevant training and doing
everything possible to minimize risks in
the workplace. Engaging our employees
worldwide to become a truly integral
part of our journey towards sustainable
development is a logical continuation of
this ongoing effort.
Taking care of the environmentone of
the world's most essential but vulnerable
resourcesis also a fundamental part
of operating responsibly. No one today
can rationally deny the fact that we must
produce more with less in order to secure
our future. Acting on this often-repeated
truth means managing our environmental
performance, from the inputs, energy,
and water required for our production
processes to the waste they produce. It
also involves engaging our offices in this
stewardship and minimizing their impact.
This chapter describes in facts and
figures the efforts we have made over the
past year to meet these challenges and
our achievements in this area. We know
that we will face even more challenges as
we forge ahead, but we are determined to
learn from them and keep moving forward
with our commitment to sustainable
development.

ENGAGING OUR EMPLOYEES


IN OUR CSR APPROACH

he only way to make CSR an integral part of our business and


make manifest our commitment to sustainable development is
to make sure that all our employees carry out their duties in
a responsible manner. Without day-to-day employee commitment
and engagement, the implementation of the company's CSR
approach will never be completely successful.

COMPANY-WIDE CSR TRAINING SESSIONS


We launched a company-wide CSR training program for employees
in November 2011 to promote and strengthen the company's CSR
culture. More than 1,400 Nidera employees around the world (45% of
our global workforce) have participated in this program. To date, the
company has provided a total of 186 hours of employee CSR training.
The main purpose of these training sessions, which consist of three
modules and include case studies and practical assignments, is
raising employee awareness. Each module addresses a different
aspect of the company's approach. The first covers the concept of
CSR and its importance to our business, and the second provides
a step-by-step explanation of Nidera Values, our company-wide
CSR approach, as well as relevant policies and procedures. Last
but not least, the third focuses on compliance with the Nidera
Code of Conduct to ensure that employees have a clear idea of
what is expected of them in their daily work. We are raising the
consciousness of ever greater numbers of employees around the
world through the ongoing implementation of our CSR Global
Engagement Plan.

NIDERA'S GLOBAL CSR ENGAGEMENT PLAN


Our CSR team works from the company's headquarters in Rotterdam, the Netherlands and the company's largest office in Latin
America, which is located in Buenos Aires. This is principally due to
the fact that our main business offices and operations are located in
the Netherlands and Argentina. To engage our employees worldwide,
we developed a global CSR Engagement Plan in 2012. The main goals
of this plan are raising the awareness of our employees throughout
the world about CSR, launching initiatives that actively engage
them in our push towards sustainable development, stressing the
relevance of our sustainability approach and the opportunities to
apply it at the local level, and building employee commitment and
enthusiasm for the initiative worldwide.

31

During this reporting period, we began to execute this plan.


Our CSR team made visits to 10 different offices that focused
on each country's responsibilities, and whenever necessary, on
responsibilities specific to given facilities. Pursuant to these visits,
follow-up actions are being carried out in cooperation with the
management, CSR coordinator, and employees at each location.

Employees from Buenos Aires, Argentina, Brazil and Paraguay


attending a CSR training session

Tailoring our CSR approach to the scope of our operations and the
cultural particularities of each of the markets we do business in requires
a certain level of flexibility. For example, during local meetings being
held to discuss the rollout of our Standards for Business Partners in
France, members of our CSR team have quickly realized that French
farmers are accustomed to having personal and direct contact with
company representatives and the digital technology that they had
planned to use for communicating with them won't be appropriate.
We have therefore opted to engage them directly by means of group
presentations and face-to-face encounters.

CSR is not something that has always been at the forefront of my mind, but the training
sessions I've taken through Nidera have completely changed my outlook on this matter.
The company has conducted a number of training initiatives this year that I feel
have been fundamental in building employee commitment to Nidera Values. I found
the training sessions and presentations to be extremely informative and personally
beneficial. This training has allowed me to learn more and gain a significant deeper
understanding of our local and global CSR goals.

Jackie Bickers
CSR Coordinator UK

As businesses worldwide are actively embracing the concept of proactive corporate


behavior, Nidera's CSR reports have been of great value to me. A great deal of hard
work and commitment goes into creating these yearly reports, which I enjoy reading,
especially with regard to the activities and performance of our offices around the world.

We live in an ever-changing, diverse world, and the impact of our activities is being
felt in many ways. I am aware that these changes have a huge impact on our business and how we respond to our customers,
suppliers, and stakeholders.
I also now recognize and appreciate my role as CSR coordinator for the UK and find myself fully committed in supporting and
carrying out the Nidera Values for a better future in a commercially challenging world.

Corporate Responsibility Report 2013 | Operating responsibly

OUR HUMAN CAPITAL


With a presence in 21 countries and 3,174 employees located all over
the world, Nidera has a very diverse workforce in terms of gender,
ethnic origins, skills, and culture. Acknowledging and embracing the
diversity of the people who work for us helps boost the company's
productivity and performance.
In order to set accurate priorities, identify key trends and market
developments, and take action in the right place at the right time,
a company must be sensitive to local cultural differences. Getting
to know our employees and understanding them at a deeper level
helps give us a clearer picture of who we are as a company.

THE DATA CONTAINED IN THE TABLE BELOW PROVIDES A BRIEF


PROFILE OF OUR GLOBAL WORKFORCE.
2013 3174 - 2012 3228

total employees (headcount) as per September 30

LATIN AMERICA

EUROPE

ASIA

US

AFRICA

2013 74% - 2012 74%

2013 21% - 2012 21%

2013 3% - 2012 3%

2013 2% - 2012 2%

2013 0% - 2012 0%

KEY DATA ON OUR WORKFORCE


EMPLOYEES BY REGION (%) 4

2013

2012

LATIN AMERICA

78%

77%

EUROPE

22%

23%

ASIA

78%

77%

US

22%

23%

MALE

78%

77%

FEMALE

22%

23%

PERMANENT CONTRACT

92%

89%

FIXED-TERM CONTRACT

8%

11%

FULL-TIME

96%

98%

PART-TIME

4%

2%

NUMBER OF EMPLOYEES HIRED

534

551

NUMBER OF EMPLOYEES LEAVING

621

582

ROTATION RATE (% AND SUM OF ROTATION RATES OF ALL REGIONS)

8%

-1%

EMPLOYEES RECEIVING A FORMAL PERFORMANCE APPRAISAL AND REVIEW (%)

65%

85%

RETENTION RATE AFTER MATERNITY LEAVE (%)

83%

79%

EMPLOYEES COVERED BY COLLECTIVE BARGAINING AGREEMENTS (%)

47%

58%

EMPLOYEES BY GENDER (%)

EMPLOYEES BY TYPE OF CONTRACT (%)

EMPLOYEES BY TYPE OF EMPLOYMENT (%)*

OTHER STATISTICS

In addition to the employees noted for other regions, Nidera employs 3 people in a single office located in Africa (Ivory Coast), who statistically represent 0% of our global workforce.
* Please note: The percentage noted for 2012 corresponds to the total number of permanent employees who worked full-time or part-time for the company that year. The percentage noted
for 2013 corresponds to the total number of employees (both permanent and fixed-term contract employees whether full-time or part-time). These are therefore merely orientative figures
that do not facilitate a direct comparison between 2012 and 2013.
4

33

OUR COMMITMENT TO RURAL TEMPORARY WORKERS

idera has been directly hiring rural


temporary workers to assist in
detasseling operations related to its
corn seed production for more than 20
years. Detasseling5 is seasonal work carried
out from October through March that entails
both mechanical and manual operations.
The company hired 1,333 rural temporary
workers for this year's campaign.
The majority of the temporary workers
employed for these operations in Argentina
are from the area surrounding Ojo de Agua,
a city in the southern part of the country's
Santiago del Estero province. Nidera has
become a major employer in this region.
Due to the distance between the fields and
urban areas in the region, Nidera provides
living facilities for these temporary workers
that strictly comply with all applicable
health, safety, and nutritional laws and
regulations. We are fully aware of the
difficulty of continually ensuring the living
conditions of workers at all these sites,
given their remote locations.
To better manage this situation, we have
implemented a risk- and impact-based
approach that involves careful monitoring
of all related indicators and compliance
with the contractual terms and conditions
of temporary employment as stipulated
in our Human Rights Policy and Human
Rights Due Diligence Procedure for rural
temporary workers involved in detasseling
activities.
These policies apply to all the company's
operations and adhere strictly to the OECD
Guidelines for Multinational Enterprises.
They are a result of a constructive
dialogue between the company and four
NGOs (CEDHA, SOMO, Oxfam Novib, and
INCASUR) in 2011. More information about
this dialogue can be found on page 13 of our
Corporate Responsibility Report for 2011.
We worked in close consultation with these
stakeholders once again in 2013. These
efforts led to a joint statement presented
to the Dutch National Contact Point for
the OECD that demonstrated the effective
application of the corporate standards and
initiatives agreed upon in 2011 in our dayto-day operations.

Detasseling is a procedure that entails removing the masculine flowers of a corn plant to ensure that only the feminine flowers of plants selected for crossbreeding are pollinated.

Corporate Responsibility Report 2013 | Operating responsibly

HEALTH AND SAFETY

ffective safety and health management


fulfills our legal obligations, reduces
our costs, and boosts our efficiency.
But most of all, it is a means of expressing
our commitment to the physical wellbeing
of our employees. Due to the nature of
our business, many of our employees
spend most of their workday in an
environment that supposes a number of
potential physical, chemical, biological,
and mechanical risks. They work with
electrical equipment and machines that
have rotating parts and are also exposed
to noise, high temperatures, vibrations,
chemicals, grain dust, and sensitive
substances. Seriously considering all
these factors is an essential aspect of
hazard and accident prevention. This
section highlights how we are proactively
managing health and safety risks and what
we are doing to prevent accidents.
Because we consider the health and safety
of our employees to be a top priority, we are
making a concerted effort to further optimize
our systems for collecting data in this area.
Due to the wide range of specific procedures,
practices, and systems used at Nidera's many
facilities and the inherent limitations of
their accuracy, monitoring and tracking the
company's health- and safety-related data
in a consistent way is an ongoing challenge.
To improve our health and safety data
collection processes, we are strengthening
communications with employees responsible
for data collection at all our plants and
offering them more training.

PREVENTION PROGRAMS:
HEALTH AND SAFETY TRAINING
In order to reduce accidents, employees
at 60% of our seed facilities and 80%
of our industrial facilities were given
50% more hours on health, safety, and
environmental training during 2013 than
in 2012. In spite of these efforts and for
no identifiable reason, there were 3 more
workplace-related accidents at Nidera
facilities in 2013 than in 2012. Despite this
increase, the company's frequency rate for
on-the-job accidents for 2013 remained
50 % below the Argentine average.
To make further progress towards our
goal of lowering accident rates, in 2013 we
laid the groundwork for a new "Valuesbased Safety program. This behaviorbased safety management program will
be implemented at our Valentn Alsina
and Saforcada facilities to encourage
employees to proactively look out for each
other's safety and reduce accidents. The
slogan "We all look out for our own safety
and the safety of the entire team" sums up
this effort to foster a corporate culture in
which all employees are actively engaged
in accident prevention and work as a team
to achieve the goal of zero accidents.
One of Nidera's goals during 2013 has been
qualitatively and quantitatively improving
the health, safety, and environmental
awareness training given to employees
and capacity building in this area.

To do this, we worked with Ernst & Young


to develop a workshop titled Instructors
Technical Training." The team from Ernst
& Young provided practical tools that
strengthened the programs and training
sessions provided to both employees
responsible for health, safety, and
environmental issues at all of our plants
and their assistants. We also incorporated
multimedia elements into this training
program. Training sessions were followed
up with monthly meetings at every plant
aimed at ensuring that set objectives were
achieved. Although we fell short of our
ambitious goal of providing 20 man-hours
of training per plant during 2013, these
sessions were nonetheless valuable.
We also organized two internal workplace
accident prevention weeks (SIPAT) in Brazil
during 2013: one in Pato de Minas (Minas
Gerais) and another in Cristalina (Goias).
More than 150 employees participated in
these weeklong events organized by our
internal accident prevention committee
(CIPA), which included talks, training
sessions, and recreational activities
focusing on accident prevention and
health and safety in the workplace.
The charts shown on the next page
provide detailed information on our
efforts to promote workplace health and
safety during 20136.

Given that industrial operations pose


greater health and safety risks than other
kinds of operations, the data contained
in this chapter is mainly focused on our
facilities in Brazil and Argentina, where the
majority of our industrialized facilities are
located. Data provided includes training
hours per employee and accident rates.

Firefighting trainings in Patos de Minas seed plant, Brazil

Data for Argentina, where Nidera maintains 50% of its industrial, seed, and silo facilities. We currently have more data on the human and environmental risks involved in our oilseed milling
and oil refining, seed production, and agrochemical and fertilizer storage and distribution activities than we have for our elevator facilities, as the incidence probability for the first group
is by nature greater. To remedy this imbalance, we are working to ramp up training activities geared towards enhancing data collection capacity at all our facilities.
6

35

HEALTH, SAFETY, AND ENVIRONMENTAL AWARENESS TRAINING HOURS (PER EMPLOYEE, BY FACILITY IN ARGENTINA)
22
20

All plants in Argentina provided


significantly more hours of health,
safety, and environment training to
their employees in 2013. However,
we recognize the need to implement
more training activities in these areas
at some plants in order to achieve
our goal of providing 20 man-hours
of training per plant.

2013 GOAL

18
16
14
12
10
8
6
4
2
0
SAFO

VALS

PGSM

TERFE NECOCHEA

VTTO

BALLENERA

CHACABUCO

2013

2012

HEALTH, SAFETY, AND ENVIRONMENTAL AWARENESS TRAINING HOURS


(PER EMPLOYEE, BY TYPE OF OPERATION WORLD-WIDE)
20
15
10
5
0

INDUSTRIAL FACILITIES

SEED FACILITIES

ELEVATORS

2013

HEALTH, SAFETY, AND ENVIRONMENTAL AWARENESS TRAINING HOURS (PER EMPLOYEE, BY FACILITY WORLD-WIDE)
50

The high levels of training


activity shown for BOM and
Ponta Grossa correspond to
"Safety Dialog," an ongoing
program of daily briefings on
relevant HSE topics.

45
40
35
30
25
20
15
10
5
B HOUSE

MILWAUKEE

POCKLINGTON

IGT

LA RODA

MERCEDES

PONTA GROSSA

IMBUTIVA

NOVA UBIRATA

GRAINCO PAMPA

VICTORIA

CNEL.GRANADA

BAYUACA

BALCARCE

CRISTALINA

PATOS DE MINAS

CHACABUCO

LA BALLENERA

VENADO TUERTO

BOM

TERFE

PGSM

VALS

SAFO

Industrial
Facilities

Seed
Facilities

Elevators

Corporate Responsibility Report 2013 | Operating responsibly

EVOLUTION OF
WORKPLACE-RELATED
ACCIDENTS AT
ARGENTINA'S FACILITIES

8
7
6
5

4,38

4
3
ACCIDENT RATE PER 100 WORKERS

Accident rate Nidera

Average incidence
rates in Argentina

This chart tracks the evolution of


workplace-related accidents at Nidera
Argentina facilities over the last nine
years7. It compares company incidence
rates for each year (shown in violet) with
average incidence rates published by
the Argentine Superintendence of Labor
Risks (shown in pink)8.
In 2013, Nidera recorded 2.43 on-thejob accidents that resulted in time off
work per 100 employees exposed to labor
risks. Although the company recorded
three more workplace-related accidents
in 2013 than it did during the previous
reporting period (an increase not related
to any specific factor), its accident rate

2,43

2005

2006

2007

2008

2009

2010

2011

2012

2013

was almost 50% lower than the average


rate published by the SRT.

An emergency response team was


formed and trained.

In spite of all the efforts and resources


devoted to employee safety training, one
fatal accident caused by human error
occurred this year at our facility of Puerto
General San Martn (Argentina) when an
employee entered a grain hopper, just
moments after a truck discharged a load
of grain, in violation of established safety
rules that forbid employees to enter
confined spaces. A thorough investigation
was conducted in the wake of this tragic
incident and the following steps were
taken to ensure that this type of accident
does not happen again in the future:

All operators working on truck


unloading platforms were skills tested
and given further specific safety
training related to their job description.
An inventory of confined spaces was
carried out at all facilities.
Safety warning signs were placed at all
confined spaces.
Safety lockout bolts were mounted on
the hatch covers of confined spaces.
An alarm button was installed in each
facility's central control room.

VEHICULAR
SAFETY TRAINING

7
8

14.0
12.0
FY 2012
10.0
FY 2011

FY 2013

8.0
6.0
4.0
2.0

More than 50% of Nidera's industrial, seed, and elevator facilities are located in Argentina.
Based on ISIC data for workplace related accidents corresponding to sector category 1514 (manufacture of vegetable and animal oils and fats).

AUG-13

JUN-13

APR-13

FEB-13

DEC-12

OCT-12

AUG-12

JUN-12

APR-12

FEB-12

DEC-11

OCT-11

AUG-11

JUN-11

APR-11

FEB-11

0
DEC-10

The graph below tracks the number


of road accidents suffered by Nidera
employees per 100 vehicles over the last
three years and shows the progress made
by the company in the area of road safety
during this period (2011-2013).

ACCIDENT RATE FOR NIDERA VEHICLES

OCT-10

More than 400 employees make use of


Nidera Argentina's fleet of 287 vehicles on
a regular basis during the course of their
work. To ensure their safety and reduce
the possibility that they will be involved
in accidents, we offered driver training
workshops during 2013 in cooperation with
the Argentine Center for Experimentation
and Road Safety (CESVI). We also carried
out two in-house surveys designed to
evaluate our employees' driving skills.
The results of these surveys were used
to plan multimedia safety activities that
focused on the perils of driver distraction.
This project provided training for 212
employees who drive corporate vehicles.

37

PRODUCT RESPONSIBILITY
Devoting the resources necessary to
ensure the safety and quality of our
production processes is part of our
commitment to sustainable development.

RESPONSIBLE HANDLING OF CROP


PROTECTION PRODUCTS,
FERTILIZERS AND USED CONTAINERS
Our continuing participation in the
Agrolimpio and Depsito Ok programs
is an expression of our commitment to
sustainable development.
Nidera's Seed Division cooperates with the
Agrolimpio program by ensuring that rigid
phytosanitary containers are collected,
pressure washed three times, and perforated
to prevent their further use before being
recycled. In line with this program's goals,
we also do our best to ensure that Nidera
personnel and subcontractors' employees
wear protective masks and clothing while
handling and applying plant protection
products and maintaining spray equipment.

Of our 13 facilities, 70% have been


certified under CASAFE's
Depsito Ok program.

The Depsito Ok program promotes


the safe handling and storage of plant
protection products and fertilizers in order
to ensure the safety of the environment and
people who work in this area.

QUALITY ASSURANCE
Operating responsibly also involves
ensuring the quality and the correct
storage and handling of products. Nidera
therefore makes a concerted effort to
obtain certification for its international
facilities through schemes such as GMP+
FSA (Good Manufacturing Practice + Feed
Safety Assurance), GTP (Good Trading
Practice), or equivalent local programs.
The GMP+ FSA is a comprehensive scheme
designed to assure feed safety throughout
every link of the feed chain. The Code of
Good Trading Practices, a EU certification
scheme administrated by Coceral9,

provides a common standard for all food


and feed operators and covers every aspect
of feed handling from receipt to dispatch.
The health and safety impacts of all products handled and services provided in
the course of our trading and distribution
activities are monitored in compliance
with REACH regulations and other EU
regulations related to feed, food, and
sustainability issues. An internal company
quality assurance manual serves as an
employee guide for the implementation,
execution, and monitoring of all processes.

Crushing plant in Saforcada, Argentina

Coceral is a European association that represents trading operators in cereals, oilseeds, pulses, feeding stuffs, agro supply and derived products.

Corporate Responsibility Report 2013 | Operating responsibly

ENVIRONMENTAL PERFORMANCE
CERTIFICATIONS

ith the 1110 new certifications obtained


this year, the company now holds a
total of 23 certifications in the areas
of food safety, quality, and environmental
protection. Nidera maintains high health
and safety standards for its facilities and
operations.

4 ISO 9001 certifications for quality


management were granted to
company facilities in Valentn Alsina,
BOM, Montevideo, and Mercedes.
1 ISO 22000 certification for food
safety management was granted to
our plant in Valentn Alsina.

CERTIFICATIONS OBTAINED DURING 2013:

1 HACCP certification for food safety


management was awarded to our
plant in Valentn Alsina.

Nidera Argentina's Seed Division


obtained ISO 14001 and OHSAS 18001
certifications for the integrated
management systems at its plants
in Venado Tuerto, La Ballenera, and
Chacabuco.

2 GMP+FSA certifications for food


safety management were granted to
facilities in Argentina: 1 to our plant in
Saforcada and another to our plant in
Puerto General San Martn.

As the result of a successful follow-up


audit of the quality and environmental
management system ISO 9001 and
ISO 14001 in place at the company's
offices in Montevideo, Uruguay,
certification was extended to the
company's elevator in Mercedes.

1 TASCC certification was awarded to


our Ipswich grain terminal.

Nidera UK obtained TSCC certification


for its grain terminal in Ipswich and
ISO 14001 certification for its trading,
storage, and grain management
operations; vessel loading and
discharge activities, and its haulage
fleet operations, which include a grain
terminal in Ipswich and an elevator in
Barmby Moor, Pocklington.

Mauricio Favaretto
Coordinator for the certification of the Integrated Management System, Nidera Seeds

Looking back at how far we've come during the last two years, we can now
fully appreciate the great effort made by the entire team at the Seed Division to
obtain ISO 14001 and OHSAS 18001 certification for our plants in Venado Tuerto,
Chacabuco, and Ballenera. Certification gives us the peace of mind of knowing
that all our integrated management systems for occupational health and safety
and the environment have been successfully harmonized in all our three seed
plants. Our challenge going forward is to maintain and improve the standards
we've achieved to date. The certification process provided a wonderful opportunity
for me to get to know many of my Nidera colleagues and learn about the work
they do. I'd also like to point out the high level of engagement demonstrated by
employees from different areas who worked together towards this common goal.

TOTAL CERTIFICATIONS:
9 ISO 14001 certifications were granted
for environmental management
at the following facilities: Venado
Tuerto, La Ballenera, Chacabuco,
Saforcada, and Valentn Alsina (all of
which implemented IFC standards),
Montevideo, Mercedes, and the
Ipswich grain terminal and elevator
in Barmby Moor.
4 OHSAS 18001 certifications for
health and occupational safety
management were granted to
company plants in Venado Tuerto,
La Ballenera, Chacabuco, and
Valentn Alsina for the adoption of
IFC standards.

Edible-oil refining plant

Although obtaining ISO9001 certification for Brazils seed division was one of our goals for 2013, certification was
granted in November 2013, shortly after the end of this reporting period. We have therefore not included it in the total
number of certifications reported in this document.
10

39

Standardization
of environmental indicators
Standardization of our environmental
indicators allows us to detect risks
and opportunities and improve our
environmental stewardship.
By using identical methods and units
of measurement whenever possible,
we are able to uniformly track our
environmental performance around
the world over specific periods of
time.

Puerto General San Martn crushing plant, Argentina

ENVIRONMENTAL INDICATORS
Nidera believes that taking environmental
factors into consideration is an essential
part of any decision-making process. Acting
on this principle, the company has been
making a comprehensive effort to chart a
corporate path based on good stewardship
of natural resources.
Over the past three years, we've taken
a number of measures to improve this
stewardship, which include the creation
of occupational health and safety, food
safety, and environmental protection
management systems and the adoption
of International Finance Corporation
(IFC) management standards. We have
also worked hard to obtain 14001 and
OHSAS 18001 certifications for many of

our operations and facilities. The company


has implemented environmentally sound
practices in its offices as well, and a
corporate environmental policy has also
been developed and is now in effect at
Nidera operations worldwide.
One of our most solid achievements
during 2013 was the standardization of
environmental indicators for energy and
water consumption and waste output at all 28
of the seed facilities, elevators, and industrial
facilities located around the globe that
are wholly owned or controlled by Nidera.
Employees at 10 of these facilities (36%)
were trained how to properly implement
standardized measurement procedures for
the company's environmental performance.

Standardization also enables us


to compare the year-to-year
performance of our facilities in
different parts of the world.
We believe that good environmental
management requires methodical planning
and sound priorities. Efforts made in 2013
to standardize our indicators have paved
the way for the eventual development of
Key Performance Indicators (KPIs) that will
enable us to establish clear goals for reducing
the environmental impact of our operations
worldwide. Standardization has been the first
step in an ambitious and complex process of
measuring, controlling, and reducing the
company's environmental impact.

Our standardization program has allowed us to release environmental impact statements for 24 operational units (86%)11
in 2013. Twice as many operational units released environment impact statements in 2013 than had done so in 2012.
Our facilities in Spain, the UK, the US, and Uruguay presented environmental impact statements for the first time in 2013.

Daniel Fontana
Manager, Nidera Elevator in Mercedes, Uruguay
After months of preparing the documents needed to obtain both ISO 9001 and ISO 14001 compliance certificates, the time we invested
finally began to pay off in many different ways.
We started by writing down our procedures and identifying a wide range of environmental risks. One resource that really helped us achieve
our goal was the company's Global Environmental Indicators spreadsheet, which was designed to be a standardization tool.
Using this spreadsheet as a model, we produced a written manual of procedures that included guidelines for minimizing our environmental
impact and responding to environmental issues that proved to be very helpful as we pursued certification. We continued to refer to this
spreadsheet as we tracked our progress towards annual goals. This method not only helped us pass the certification audit with flying colors;
it also helped us release standardized data further down the road, as we had been entering most of the indicators in the spreadsheet as
we went along.
I would like to thank all the members of our team for helping us reach the finish line. They deserve much of the credit for this achievement.

The TERFE PARANA Fertilizer Terminal (Argentina) and the elevators OKB (Russia), Sorriso (Brazil), and Ing. Luiggi (Argentina) make up the 14% of company facilities that have not yet
developed standardized environmental indicators. As comprehensive worldwide performance measurement and CSR reporting is one
of Nidera's top priorities, the company continues to work towards the standardization of indicators at these locations
11

Corporate Responsibility Report 2013 | Operating responsibly

The following section contains an overview of energy, water, and waste management at Nidera facilities
over the last three years based on the implementation of our new standard environmental indicators.
These are the areas that account for our greatest environmental impact as they involve the resources
consumed in our production processes as well as the residual waste generated by these processes. Due
to the complexities involved in standardizing indicators for the company's elevators, a thorough analysis
of these facilities is only available for the most recent reporting period. However, this data will enable
comparison in future reporting.
Vertical Columns indicate volume of consumption or production (in metric ton, cubic meters, gigajoules,
etc. as appropriate) divided by the metric ton of product produced, for each category of business activity12
as pondered averages for the companys 5 industrial plants 5 seed facilities, and 4 elevators.

ENERGY
DIRECT ENERGY CONSUMPTION GJ/METRIC TON OF PRODUCT PRODUCED
Total real consumption in thousands of GJ showed inside the vertical columns

2011
146.67

2.0

1.5

132.18

2012
2013

86.63

1.0

0.5

1385.2

1571.77

1580.26
167.86

0
INDUSTRIAL FACILITIES

The sharp drop in energy consumption


at seed facilities in 2013 can be largely
explained by weather conditions. For
example, unusually hot temperatures
during the 2013 grain drying season meant
that our Ballenera facility consumed less
LPG during grain drying operations that
year, as corn processed had a lower initial
moisture content.
Low energy consumption at facilities
in Saforcada and Terfe Necochea and a
reduction in consumption at the plant
in Valentn Alsina helped to offset an
increase of consumption at our castor oil
plant in Brazil during 2013.

SEED FACILITIES

ELEVATORS

GENERATION OF ENERGY BY BIOMASS


Saforcada, an oilseed crushing facility that is one of Nidera's most important industrial
installations, uses sunflower hulls as fuel to produce electricity. This plant generates 75% of
the energy required for its sunflower seed and soybean processing activities. As the seed hulls
discarded during dehulling are bulky and highly flammable, substituting traditional fuels with
this material considerably reduces logistical problems related to waste handling and treatment.

REDUCING OUR CONSUMPTION OF FOSSIL FUELS


Our oil refining plant in Valentn Alsina surpassed its original goal of reducing its year-over-year
consumption of natural gas, gas oil, and fuel oil by 4%. Consumption at this facility dropped from
1.643 GJ/ton in 2012 to 1.525 GJ/ton in 2013.

By type of operations, "metric tons of product produced" referes to:


(i) Seed Facilities - the total amount of seeds processed expressed in tons.
(ii) Industrial Facilities -the total amount of grain crushed (SAFO and Puerto Gral San Martn), fertilizers stored (Terfe Necochea), oil refined (Valentn Alsina) and castor oil, castor meal,
and derivative outputs (Brasil leo de Mamona) expressed in tons.
(iii) Elevators - the total amount of grains stored expressed in tons. More information on the tons produced per facility category and/or per plant is provided in the Annex.
12

41

INDIRECT ENERGY CONSUMPTION GJ/ METRIC TON OF PRODUCT PRODUCED


Total real consumption in thousands of GJ showed inside the vertical columns
0.7

2011

0.6

39.57

44.63

0.5

2012

42.78

2013

0.4
0.3
0.2
0.1

244.48

249.34

305.72

28.79

0
INDUSTRIAL FACILITIES

SEED FACILITIES

ELEVATORS

ENERGY EFFICIENCY

The rise in consumption by our industrial


facilities in 2013 is partially due to an
increase in the flow of merchandise
through our shipping terminal in Puerto
General San Martn during this period.

The installation of a new variable speed air compressor has reduced electrical consumption at
our industrial facility in Valentn Alsina. During 2013, this facility met its objective of reducing
its electrical power consumption in 0,0396 GJ/ton 7% less than it had consumed during the
same period in 2012.

WATER
TOTAL WATER WITHDRAWAL M3/METRIC TON OF PRODUCT PRODUCED
Total real consumption in thousands of cubic meters showed inside the vertical columns

0.9
0.8

The increase in water consumption for


industrial facilities during 2013 was due
to the installation of boiler feed water
treatment equipment at our Saforcada
facility. The increased water consumption
of this new inverse osmosis system is
being offset by a reduction in the use of
chemical inputs at this site.

1593.26

0.7
0.6
1477.31
0.5

1305.48

0.4
0.3
0.2
0.1
7.06
0
INDUSTRIAL FACILITIES

2011

4.94

2.83

SEED FACILITIES

2012

2013

Given that they do not consume water for production purposes, no data is available for elevators.

Our facility at Valentn Alsina managed to


reduce its water network intake by 36%
over the last two reporting periods, a giant
step towards our ultimate goal of reducing
consumption at this location to 0.893 m3/ton.

Corporate Responsibility Report 2013 | Operating responsibly

Agriculture currently accounts for a high percentage of the world's total water consumption. Ensuring an adequate supply of the quality water needed
to maintain the world's biodiversity and ecosystems, human health, and primary and secondary production processes going forward calls for adjusting
agriculture's consumption of water to meet the needs of our natural environment.
Pursuant to this goal, we have implemented an integrated system that monitors the water we use for irrigation, gauges soil moisture content, and evaluates the irrigation levels required by crops in the field. Necessary adjustments are calculated by comparing simulation models to gravimetric analyses
of soil samples. By studying all the variables, we are able to optimize the dynamics between the soil (supply), crop requirements (demand), and equipment
(technological input), and forecast both short-term and long-term needs. Forecasting and knowing how to make the best use of state-of-the-art equipment
are the keys to efficient management of this precious resource.
During 2013, we also analyzed water samples collected on site to determine what type and dosage level of lime is most appropriate for each of our fields.

TOTAL WASTEWATER DISCHARGED M3/METRIC TON OF PRODUCT PRODUCED


Total wastewater in thousands of cubic meters showed inside the vertical columns
0.7

Our seed plantations, grain elevators, and


our industrial facility in Terfe Necochea
(Argentina) do not generate wastewater.

0.6
1109.73
0.5

We installed a control room at our Valentn


Alsin facility that provides continuous online
monitoring of the quality of the wastewater that
this plant discharges into the Matanza Richuelo
Basin. Wastewater samples are continuously
collected by a device installed at the facility's
discharge point by ACUMAR, the government
environmental protection agency responsible for
oversight of this basin.

0.4
957.72

992.2

0.3
0.2
0.1
0
INDUSTRIAL FACILITIES

2011

2012

2013

None of the samples collected and analyzed


by ACUMAR on a routine basis at this facility
throughout the latest reporting period indicated a
deviation from the established quality standards
for wastewater discharges.

43

WASTE
TOTAL WEIGHT OF WASTE -t/METRIC TON OF PRODUCT PRODUCED
Total waste generated in thousands of metric ton showed inside the vertical columns
0.004

0,400

0.0035

5.82

0.003

0,300

15.76

21.96

6.8

2012

0,250

5.45

0.0025

2011

0,350

24.73

0,200

0.002

2013

0,150

0.0015

0,3

0,100

0.001

0,050

0
INDUSTRIAL FACILITIES

ELEVATORS

SEED FACILITIES

Figures on the left show are for facilities and elevators. Figures on the right are for seed facilities.
The scale on the left y-axis indicates metric
tons of waste generated by industrial facilities and elevators. The scale on the right
y-axis indicates metric tons of waste generated by seed facilities. Figures provided in
the colored columns give total metric tons
generated per year by each type of facility.

The rise in the volume of solid waste


generated by industrial facilities in 2013
was due to the cleaning of fuel oil tanks
at Puerto General San Martn during this
period. (See the section on hazardous
wastes below for more information.)

Although the total volume of solid waste


generated by our industrial facilities has risen over
the last reporting period, it should be noted that
the volume of waste generated by our Valentn
Alsina facilities for the last quarter fell by 82
tons. This was due to the conversion of PET bottle
preforms from 24 to 22 grams. This facility also
sent 51.4% less solid waste to sanitary landfills
during 2012 than it had during the previous year.

TOTAL WEIGHT OF HAZARDOUS WASTE -t/METRIC TON OF PRODUCT PRODUCED


2011

Total hazadous waste generated in metric ton showed inside the vertical columns
0.00014

0.003
335.59

0.00012
0.0001
0.00008

0.002
163.12

176
178
113

0.0015

0.00006

0.001

0.00004

0.0005

68.27

0.00002
0

0.0025

INDUSTRIAL FACILITIES

SEED FACILITIES

2012

2013

The volume of hazardous waste generated


by the company rose substantially in 2013
due to the cleaning of fuel oil tanks at its
facilities in Puerto General San Martn.
This operation produced 270 tons of hazardous waste. Apart from this exceptional
event, it should be noted that our Valentn
Alsina facility achieved its goal of generating 48% less hazardous wastes in 2013
than it had in 2012.

TOTAL WEIGHT OF NON HAZARDOUS WASTE -t/METRIC TON OF PRODUCT PRODUCED


2011

Total non hazardous waste generated in metric ton showed inside the vertical columns
0.0035
0.003

0.4
0.35
5,656.4

0.0025
0.002

6,468.6
5,378

0.25
0.2

0.0015

24,553

0.3

15,645

20,885

0.15

0.001

0.1

0.0005

0.05

0
INDUSTRIAL FACILITIES

SEED FACILITIES

2012

2013

In 2013, our Terfe Necochea industrial facility


implemented procedures for recycling
waste paper and plastic containers. During
the same period, the laboratory at our
Saforcada facility began to sort recyclable
glass. This procedure has facilitated the
reuse of sorted material throughout the
productive chain and reduced the amount
of virgin material consumed.
Furthermore, all the organic waste
generated at our Seed Facilities is reused
in processes related to seed production for
animal consumption or by authorized third
parties as fuel for energy generation.

Corporate Responsibility Report 2013 | Operating responsibly

ENVIRONMENTAL CAMPAIGN FOR OUR OFFICES

hile the greater part of our


environmental impact is related
to operations carried out at our
facilities, we don't want to be complacent
about the environmental impact of
our office locations around the globe.
Although their impact may be less obvious,
we feel that fostering a positive shift in the
mindset of all our employees is of vital
importance. For this reason, we launched
a global campaign to reduce the use of
paper, disposable cups, and energy in all
our offices in March 2013. This campaign
was still in force at the end of this reporting
period, but results have been encouraging.

Several offices stopped using


disposable cups altogether and
switched to durable mugs.
Our office in Buenos Aires stuck with
its Program of Good Environmental
Practices" launched during 2012.
Funds obtained by redeeming
recyclable materials were donated
to the Fundacin Garrahan13. Items
recycled by this office included 51 kg
of beverage bottle tops, (76% more than
in 2012), and 5300 kilos of paper (20%
more than it recycled in 2012 and the
equivalent of 90 trees).

During this campaign:


We introduced new, sustainable and
biodegradable cups in our Rotterdam
office and encouraged employees
to use ceramic mugs and/or use
disposable cups several times before
throwing them away.
Our Rotterdam office reduced its use
of disposable coffee cups by 50%.
Our UK office reduced its consumption
of paper towels by 50% and its
consumption of office paper by 8%.
Our Singapore and Shanghai offices
managed to reduce their use of office
paper by a whopping 25%.
Our French office reduced its use of
disposable cups by more than 38%.

FUTURE CHALLENGES
Strengthen communications related to our Code of Conduct and Nidera Channel, the company's grievance mechanism, to employees company-wide.
Obtain projected certifications for our Puerto General San Martn crushing plant (ISO 14001 and OHSAS 18001 on environment and occupational health and safety) and seed
production in Brazil (quality management system ISO 9001).
Obtain quality management certification (ISO 9001) for the seed quality laboratory located at our plant in Venado Tuerto.
Implement our behavior-based safety program at Nidera's Saforcada and Valentn Alsina facilities as part of efforts to achieve our zero-accident target for these facilities.
Increase and improve our standardized tracking of health, safety, and environmental performance indicators.
Continue implementing initiatives geared to improve the environmental performance of both our offices and operational facilities.

Among other social support initiatives, the Fundacin Garrahan provides low-income families residing more than 100 kilometers from Buenos Aires with temporary lodging for
children requiring outpatient treatment in pediatric hospitals in the capital.
13

engaging with
our communities

chapter 4 _
Engaging with our communities
Our Values in the Community pillar is an expression of
our desire to have a positive impact on economic and
social welfare of those communities in which the company
operates. We are aware that long-term economic growth
is strongly linked to community development, and that
development issues within our local communities such as
literacy, education, and health directly affect our business.
While we believe that corporations make an important
contribution to society by generating employment and
boosting economic growth, we are committed to going a
step beyond this line of reasoning, because we seek to
grow side by side with the communities in which we do
business. This means not only complying with applicable
legal regulations, but also helping alleviate local social
problems. Acting on this philosophy, we are continually
strengthening our social commitment to the communities
in which we have a presence.

NIDERAS SCHOOL OF VALUES PROGRAM

ur "School of Values" program, which serves fourth-, fifth-,


and sixth-grade school children, their teachers, and their
parents, is a joint initiative developed by Nidera and the NGO
Asociacin Conciencia and strongly supported by a dedicated
team of Nidera employee volunteers. Our contributions to this
program are focused on improving the quality of education at 8
schools in 3 provinces of Argentina (Buenos Aires, Santa Fe, and
Entre Ros) and offering support for building and renovation
projects that enhance learning environments. In 2013, more than
1,250 children were served by this program, which included 28
school workshops and training for 15 teachers.

Putting words on paper may be a good start, but


effectively manifesting our commitment to the community
through tangible programs and initiatives is taking an
important step further. Nidera focuses on community
programs in Argentina, and will continue to do so,
because most of our operational facilities are located
there. We are aware that many of the young people in the
communities where we have a presence do not attend
school or have a job. In addition, school dropout rates
in these areas are unacceptably high. The vulnerability
of these rural communities is increased by additional
challenges such as low family incomes, a lack of local
development, poor living standards, and limited access to
basic education. We are especially conscious of the link
between low family incomes and high rates of child labor
in the agricultural sector.
As clearly articulated in our corporate Human Rights
Policy, Nidera stands firmly against any form of child
labor, involuntary servitude, or forced labor. It therefore
makes sense that the programs related to our Values in
the Community pillar are largely focused on education
and youth employability. An integral aspect of Nideras
commitment to the community is its support for initiatives
that foster educational achievement and help young
people prepare themselves for a successful entry into the
labor market.
To help change the conditions that cause children to work
in the agricultural sector rather than attend school, we are
focusing our efforts in two key areas: programs that give
young people the skills they need to successfully enter
the workforce and initiatives that help to improve school
facilities and promote citizenship values. We realize that
we need to join forces with other organizations in order to
optimize the positive impact we have in our communities.
We therefore work hand in hand with experienced
organizations to develop needs-based local initiatives
and encourage our employees to get directly involved in
these programs as corporate volunteers.

Students, teachers and volunteers that participated in the School of Values program in
Valentn Alsina, Argentina

In addition to this year's joint intiative with Asociacin


Conciencia, we also teamed up with the NGO SER+ to
develop a series of six parenting workshops held in Victoria
that focused on improving intra-family communications,
reducing adolescent violence, and helping young people
channel their emotions in a positive manner. Sixtyeight parents and teachers in this community as well as
six regional inspectors from the provincial Ministry of
Education participated in this program, which indirectly
benefitted many children throughout the community.
Volunteers from Nidera's grain elevator facility in Victoria
collaborated with this project.

47

WORKSHOPS AND MURAL


PROJECTS
The School of Values program is designed
to help young people develop a deeper
understanding of the fundamental values
and rights they need to become good
citizens and members of their communities.
Students participating in this year's program
explored values and learned how to express
their conceptions of identity, cooperation,
participation, solidarity, integration, and
children's rights through artistic creativity.
Company volunteers participated in 28
sessions that culminated in community
mural projects that visually expressed the
concepts children had studied throughout
the year.

Mural painting in Puerto General San Martn, Argentina

THE SCHOOL OF VALUES PROGRAM IN NUMBERS


8 communities in three different provinces
were served through this program.
204 students participated in 28 sessions.
1,250 students benefitted from improved
facilities, donated school materials, and the
opportunity to participate in mural projects.

70 volunteers participated in the program.


7 murals were created by teams of
students led by corporate volunteers.
68 people participated in a 6-session
parenting program in Victoria. A total
of 400 students were beneficiaries of
corporate donations to this school.

15 teachers received training.

OUR PARTNERS
In order to have a true positive impact on the communities in which we do business, we must forge strong partnerships with
capable organizations that are working to achieve the same goals. We have therefore formed alliances with:
Asociacin Conciencia: an organization that has worked to strengthen civil society and reduce
social inclusion in Argentina for over 30 years.
Fundacin Pescar: a foundation created in 2003 that works with companies throughout the country to implement
initiatives that help prepare young people to develop their potential and successfully enter the workforce.
Fundacin San Genaro: an organization with a strong commitment to community development and
rural education.

Corporate Responsibility Report 2013 | Engaging with our communities

Beatriz Garca
Teacher, School No. 9, Cucha Cucha
Nideras ongoing programs that
strengthen education are great,
because schools like ours have very
few opportunities to participate in
this kind of activity. Students not
only have a good time, but also
learn a lot from them.

Teachers from School N 9 in Cucha Cucha, Chacabuco, Argentina

TALENTED YOUTH PROGRAM


Nidera collaborates with the NGO Fundacin Pescar on a twopronged program that helps prepare young people with limited
resources and opportunities to successfully enter the labor
market. This joint endeavor is directed towards both at-risk young
people who may have dropped out of school and students who
have received technical training but lack the specialized skills
and know-how they need to qualify for good jobs. More than 600
young people have benefitted from this annual program, which
is made possible by the ongoing commitment of more than 100
corporate volunteers.

NIDERA PESCAR CENTERS


Nidera has established two on-site Pescar Centers that offer
six-month courses to young people eager to learn what it takes
to successfully compete in today's job market. Each course
gives a group of up to 15 students the opportunity to learn new
skills, develop a healthy work ethic, and acquire values-based
competences. The Pescar Center in Venado Tuerto, founded
in 2008, has trained six groups of students, and the center in
Ballenera, created in 2011, has trained three. Monday through
Friday students selected for the program attend four-hour blocks
of classes and eat lunch in the company cafeteria. Participants
visit the various departments of the Nidera facility at which they
are studying as well as other companies with operations in the
region. They also attend sessions with employee volunteers who
share their insights on personal and professional development.

Students from the Pescar Center in Venado Tuerto, Argentina,


visiting the crushing plant of Saforcada.

49

CENTER

VENADO TUERTO

BALLENERA

TOTAL

Students trained 2013

15

14

29

Students trained since the program's inception in 2008

87

43

130

Graduates in 2013

12

11

23

Total graduates

61

17

78

70,11%

60,46%

66,92%

76%

50%

69%

63%

38%

57%

Nidera volunteers

23

47

70

External volunteers (from other companies, universities,


and other institutions)

41

50

STUDENTS TRAINED

GRADUADATES

Graduation rate
POST-PROGRAM EMPLOYMENT STATISTICS

14

% of Pescar graduates who found employment


% of Pescar graduates with high school diplomas who found employment

15

VOLUNTEERS

MY FUTURE, MY JOB
This program is offered in technical and professional training
schools located in Puerto General San Martn, Junn, Chacabuco,
and Valentn Alsina (Argentina). It helps students learn how to
prepare a CV, make a good impression during a job interview,
understand the value of tenacity and hard work, and appreciate
the importance of continuing their studies. Participants are
encouraged to pursue their career aspirations and develop longterm professional and personal goals.
Students are also given a guided tour of the Nidera facility that
has hosted their local program. During this reporting period, six
institutions were beneficiaries of this program.

NIDERA FUNDS A SCHOLARSHIP


AT THE UNIVERSITY OF SAN ANDRS
During 2013, we supported "Abanderados Argentinos," a scholarship
program launched by the University of San Andrs to reward the
academic achievement of lower-income students whose parents
are unable to pay the costs of a university education. This year's
scholarship went to Luca Burela, a student from Junn (Prov. of
Buenos Aires), where one of Nidera's major crushing facilities is
located. She was selected from a competitive field of dozens of
aspiring high school seniors and will use her scholarship to study
international relations at the University of San Andres.

YEAR AND TOTAL

2012

2013

TOTAL

Number of students

299

211

510

Contact hours

82

98

180

Number of sessions

28

19

47

Visits to Nidera facilities

12

Beneficiary institutions

716

This scholarship means a lot for my future and gives me an


incentive to keep working as hard as I've worked in high
school. Above all, it's a reward for my hard efforts and desire
to learn. I'd like to express my gratitude and say that I hope
to fulfill the high expectations placed on me. Being selected
from a field of such qualified candidates has been an honor.
Nothing I could say could express my gratitude, and I'm
sure that this opportunity to study international relations,
which will give me the foundation I need to reach my career
objectives, will be key to my future professional, academic,
and personal endeavors.
Luca Burela

14
15
16

Follow-up studies of former students' employment status are made one year after graduation.
On the basis of statistics for this program nationwide, the Fundacin Pescar reports that program graduates' greatest obstacle to gaining employment is the lack of a high school diploma.
Three of the institutions we supported in 2012 participated in the program again in 2013.

Corporate Responsibility Report 2013 | Engaging with our communities

RURAL VALUE PROGRAM

e have been actively involved in


programs designed to improve
the educational systems, health,
and employment conditions of
communities in the southern part of
Santiago del Estero province since 2011.
Nidera has been an employer in this
region, which is home to the greater part
of our temporary workforce, for more than
twenty years. We work closely with the
NGO Fundacin San Genaro on projects
designed to improve living conditions for
our temporary workers and their families
and foster the social and economic
development of local communities. Nidera
currently runs projects in the municipality
of Villa Ojo de Agua and the towns and
outlying areas of Villa Quebrachos, Los
Telares, Paso de Oscares, La Totorilla, and
Sumampa. Most of our activities in this
area during 2013 were focused on two
schools and their communities.

COMBATTING CHAGAS DISEASE

Agricultural equipment training


Staff members from our human
resources, seed production, and
CSR division organized agricultural
training activities designed to
improve the hiring prospects of
Ojo de Agua residents during the
planting and harvesting seasons. In
June, we also provided ten people
with intensive training in the
operation of tractors and sowing
machines and taught them the basic
techniques of sowing, detasseling,
and harvesting. Participants in this
program were evaluated by Nidera
human resources personnel and
issued completion certificates.

Last year Nidera launched a Chagas disease


prevention campaign aimed at raising local
awareness of this tropical parasitic disease
and the threat it poses to communities
in the Villa Ojo de Agua area. In 2013, we
developed a game that helped school
children understand how to combat the
propagation of the vinchuca bug (Tryatoma
infestans), the insect responsible for the
transmission of this dreaded disease. More
than 90 students and 50 parents attended
related workshops.

EDUCATION FOR DEVELOPMENT


PROGRAMS AND RENOVATION OF
SCHOOL FACILITIES
We have been working with the Fundacin
San Genaro to support schools in Santiago
del Estero for three years. During this
time, we have carried out donation drives
for school supplies, offered workshops
on self-sufficiency farming and home gardening, and provided basic farming tools.
Nidera employees based in Buenos Aires
participate as volunteers in numerous
company projects that support rural
education and development in this zone.

Freshly painted school in Villa Quebrachos, Santiago del Estero, Argentina.

51

Every year, volunteers from the office in Buenos Aires travel more than 900 kilometers to participate in the Rural Value program.
The photo shows pupils from a school in Santiago del Estero welcoming Nidera volunteers.

CORPORATE VOLUNTEERS

RURAL VALUE IN NUMBERS


Direct beneficiaries: 90 students in two
schools in La Totorilla and Paso de Oscares
Other beneficiaries: 300 people, including
the immediate members of students' families
and others throughout the community in
which the workshops took place
Workshops: Nidera carried out 6 training
workshops on home farming, school
gardening, and the prevention of Chagas
disease.
Continuing education: 10 people completed
a nine-hour theoretical-practical course
on agricultural equipment handling.
Infrastructure improvement: Nidera
underwrote the costs of plumbing work

needed to make the restrooms at one


school in Villa Quebrachos operational
and installed a rooftop rainwater
collection system.
Community development: Nidera drew up
plans and forged a collaboration agreement
with the mayor of Sumampa to build a new
school cafeteria in that town in 2014.
Donations: 1,200 school supply items, tools
for school gardens (shovels, picks, hoes,
and rakes), and fruit and vegetable seeds.
Toys (most of which were donated by
Nidera volunteers) were distributed to 190
children during a special event organized
for Children's Day.

Our corporate volunteer program is a


reflection of Nidera's commitment to the
communities it does business in and
our employees' spirit of solidarity and
social consciousness. We have created an
effective organization that allows company
volunteers to share their knowledge and
experience directly with our communities
and help prepare young people to find
good jobs through workshops and our
School of Values, Youth Values, and Rural
Values programs. Each of our facilities has
a designated staff member who serves as
liaison between the company and local
civil society organizations. Throughout
the year, these employees organize groups
of corporate volunteers that participate
in community projects and run donation
campaigns that benefit local people.

Corporate Responsibility Report 2013 | Engaging with our communities

GLOBAL INITIATIVES
In addition to our main community
programs in Argentina, we have engaged in
various other initiatives around the world,
which include:

BIZWORLD
BizWorld was one of the most important
social initiatives launched by our Rotterdam
office this year and a great opportunity for
Nidera to make a positive difference in
the community. Conceived to introduce
business concepts to eleven- and twelveyear-old school children, this program
built on the company's strong focus on
education and youth employability. During
4 half-day sessions, four two-person teams
of Nidera employees shared their business
know-how with approximately 125 children
from 5 diverse schools in Rotterdam and
guided them through the challenge of
creating their own businesses from the
ground up. The program covered every
aspect of entrepreneurship, including the
principles of profit and loss, bank loans,
investor relations, marketing campaigns,
selling strategies, and trade balances and
introduced students to an exciting new
world of ideas and opportunities.

NIOS CON ALAS


For the second consecutive year, Nidera
teamed up with the Nios con Alas
Foundation in Uruguay to support children
at risk of social marginalization. Since 2012,
Nidera has fully covered the educational
expenses of ten children enrolled at the
Isaso School, a primary school located
in Cerro Norte, an underprivileged
neighborhood of Montevideo, and has also
made a commitment to sustain this funding
for four more years. In addition to corporate
financial support for this school, almost
60% of Nideras employees in Uruguay have
contributed their time and talent to the
Nios con Alas program as volunteers.

School children in Rotterdam participating in the BizWorld program.

The BizWorld project has been educational for all


participants. The children have gained insight into
everyday life at a commercial organization like Nidera
by putting theory into practice. For us, playing a new
role as teacher, it has been challenging to make how a
business works, thinks, and calculates, understandable
for children. Last but not least, it has been a fun and
rewarding experience.

Wim van der Male


Employee Nidera Rotterdam
and volunteer BizWorld
Donations, the proceeds of which were
donated to this charity. Our UK office
continued its yearly support for the East
Anglian Childrens Hospices.
Our Singapore office donated money to the
Singapore Childrens Society and renewed
its support for the Singapore Management
University's International Trading Track
for business management students and
the placement of graduating students in
trading companies. Our Chicago office
lent support to a local Agriculture in
the Classroom program by hosting and
engaging 13 educators from this program,
who will pass on their knowledge to the
children they teach.

Employees worldwide also participated in


various sporting events throughout the
yeara win-win proposition that enabled
them to simultaneously raise money for
the charity of their choice and test their
personal endurance.

Nidera volunteer teaching a BizWorld class.

OTHER INITIATIVES AROUND


THE WORLD
It is a Dutch custom for companies to give
their employees gourmet food hampers
at Christmastime. This year, Rotterdam
employees once again had the opportunity
to request that the company to make a
donation to the Daniel den Hoed Family
Home rather than taking home a gift
basket. The company also forged an IT
equipment recycling agreement with IT

FUTURE CHALLENGES
Continue strengthening relationships with our communities by implementing and consolidating our
community programs.
Systematically review and analyze our investments in community programs so as to optimize their
impact.
Engage employees worldwide in our volunteer program.

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