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For a better understanding of this product, please read this Product Disclosure Sheet. Be sure
to also read the general terms and conditions.
<Date>
Underwritten by : AIA Bhd
DISTRIBUTOR & ADDRESS:
Citibank Berhad
Menara Citibank
165 Jalan Ampang
50450 Kuala Lumpur
Coverage
DEATH BENEFIT
Benefits
Coverage
maximum of RM10,000 per month for each
Classic* or Gold Insured Card Member and
RM30,000 per month for each Platinum
Insured Card Member. The amount of
monthly benefit shall remain constant once
determined at the date of disability.
The monthly disability benefit will cease if
you recover from the disability. In the event
of death, permanent total disability or
diagnosis of critical illness prior to completion
of payment of the benefit, the remaining sum
will be payable in a lump sum.
No Death and/or Additional Death Benefit,
Permanent Total Disability and/or Additional
Permanent Total Disability, Critical Illness
and/or Additional Critical Illness Benefit, shall
be payable together with the Temporary
Total Disability Benefit.
* Classic shall mean all Citibank Credit Cards except for Gold and Platinum Cards
** Note: If You submit a claim that falls within the previous Policy Year after receiving the No
Claim Bonus (NCB) payment, We shall recover the refund by deducting from the claim payment.
3. How much premium do I have to pay?
The amount of premium to be paid shall be based on your outstanding balance as at the monthly
billing dates and at RM6.90 per RM1,000 of outstanding balance. For e.g. if your monthly credit
card statement shows a statement balance of RM 800.00, the premium for the month would be
RM 5.52.
The premiums may change subject to Our discretion and We reserve the right to revise the
premiums by giving thirty (30) days written notice.
4. What are the fees and charges that I have to pay?
Type
Maximum Direct Distribution Cost payable to
Intermediary
Amount
10% of the total monthly premium
Please note that the maximum Direct Distribution Cost payable will vary according to the premium
amount.
5. What are some of the key terms and conditions that I should be aware of?
(a) Importance of disclosure You are required to disclose all the facts which you know or
ought to know during enrolment. If any declaration is untrue in any respect or if the insurance
under the policy was obtained through fraud, the policy issued may be invalidated by the
Insurer.
(b) Cooling Off Period You may cancel your insurance by returning the Certificate of
Insurance within thirty (30) days from the date of delivery of the Certificate of Insurance. The
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premiums that you have paid (less any medical fee incurred, if any) will be refunded to you
provided no claims have been paid during this cooling off period.
(c) Nomination You are encouraged to appoint a nominee(s) in the attached nomination form
as it will expedite claim settlement. Please ensure that your nominee is aware of the policy
that you have purchased.
Important notice:
o It may not be advantageous to switch from one Medical and Health Insurance plan to another,
as you may be subject to new underwriting requirements, full waiting period and any
applicable period for the exclusion of specified illnesses/pre-existing conditions of the new
insurance policy.
o Please note that the limitations, terms and conditions as stated in this Product Disclosure
Sheet are not exhaustive. Please refer to the Certificate of Insurance for detailed benefits,
limitations, terms and conditions. The contents of the Certificate of Insurance shall prevail if
there is any discrepancy between the Product Disclosure Sheet and the Certificate of
Insurance.
o In the event of unsuccessful crediting of NCB due to credit cards cancellation and the NCB
amount is less than RM1.00, please contact AIA Bhd. at 1800 38 3464 for payment via
cheque.
6. What are the major exclusions under this policy?
The major exclusions are stated as below:
Death: (a) From suicide within twelve (12) months from your Effective Date of Coverage into the
Credit Shield Premier Insurance.
(b) Due to any illness or injury for which you have taken any treatment or advice within
twelve (12) months prior to the Effective Date of Coverage into the Credit Shield Premier
Insurance.
(c) Due to any illness occurring within thirty (30) days from your Effective Date of Coverage
into the Credit Shield Premier Insurance.
Temporary Total Disability and Permanent Total Disability:(a) Due to any illness or injury for which you have taken any treatment or advice within
twelve (12) months prior to the Effective Date of Coverage into the Credit Shield Premier
Insurance.
(b) Due to any illness occurring within thirty (30) days from your Effective Date of Coverage
into the Credit Shield Premier Insurance
(c) Occasioned or contributed to by war, or hostilities (whether war be declared or not), or
due to intentional self injury.
(d) Sustained whilst under the influence of intoxicants, drugs or is suffering from insanity.
(e) Sustained whilst engaged in flying for the purpose of any trade or technical operation or
as a member of an air-crew or in any other aerial activities except whilst travelling as a
passenger in an aircraft operating on a scheduled service.
(f) Occasioned or contributed to by HIV infection, AIDS related conditions.
(g) Pregnancy or any related complications arising from it.
(h) Resulting while sane or insane from attempted suicide.
Critical Illness: (a) Diagnosed within thirty (30) days of your Effective Date of Coverage into the Credit
Shield Premier Insurance, with the exception of the following, which shall be subject to a
waiting period of sixty (60) days:3
(i)
(ii)
(iii)
(iv)
Cancer
Heart Attack
Other Serious Coronary Artery Disease
Coronary Artery By-Pass Surgery.
(b)
(c)
Pre-existing Illness which existed within twelve (12) months before the Effective Date of
Coverage or Date of Reinstatement, where Pre-existing Illness shall mean disabilities
that you have reasonable knowledge of. You may be considered to have reasonable
knowledge of a pre-existing condition where the condition is one for which:
(d)
Any self-inflicted injuries while sane or insane, whether or not Critical Illness was caused
directly or indirectly as a result of the said injury.
IMPORTANT NOTE:
YOU SHOULD SATISFY YOURSELF THAT THIS POLICY WILL BEST SERVE YOUR NEEDS.
YOU SHOULD READ AND UNDERSTAND THE CERTIFICATE OF INSURANCE AND DISCUSS
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WITH THE BANK OFFICER OR CONTACT THE INSURANCE COMPANY DIRECTLY FOR MORE
INFORMATION.
The information provided in this Product Disclosure Sheet is printed on December 2013.