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Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made on Acer v200 service guide.
Date
ii
Chapter
Updates
Copyright
Copyright 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
iii
Conventions
The following conventions are used in this manual:
iv
SCREEN MESSAGES
NOTE
Gives bits and pieces of additional information related to the current topic.
WARNING
Alerts you to any damage that might result from doing or not doing specific
actions.
CAUTION
IMPORTANT
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
vi
Table of Contents
System Specification
Main Features Description
Panel Features
Front and Rear View
Left and Right View
Top and Bottom View
System Block Diagram
Board Layout
Program Testing
System Utility
Machine Disassembly and Replacement
Disassembly Requirements
General Information
Pre-disassembly Instructions
Disassembly Flowchart
Removing the SD/Dummy Card
Removing the Upper Case
Removing the LCD and Mainboard Assembly
Removing the Middle Frame Assembly
Removing the Battery Pack
Removing the GPS Antenna Module
Removing the Speaker
Removing the LCD
Removing the GPS Board
Removing the Battery Switch Knob
Separating the LCD Inner Frame from the Mainboard
Removing the Power and Volume Knobs
Troubleshooting
Resetting the Device
Soft Reset
Hard Reset
Troubleshooting Procedures
1
1
3
3
4
5
6
7
9
9
11
11
12
12
13
14
14
16
16
19
19
20
21
22
23
24
25
27
28
28
28
29
33
Exploded Diagram
Acer V200 FRU List
34
35
vii
viii
Y4B
Chapter 1
System Specification
Main Features Description
This section lists the features and operating specifications of the Acer v200 Series Travel Companion:
Performance
T
System memory:
64 MB SDRAM
Microsoft Windows CE.NET 5.0TM (with supports for seventeen European languages)
Display
T
3.5 QVGA (Transmissive with micro reflective; TMR) with touch panel
Audio
T
Built-in 1 W speaker
USB connector
T
Expansion
T
Battery
T
Battery life
t
T
8 hours operation time for normal usage (when backlight is inactive)
NOTE: To avoid data loss, recharge the device within 30 minutes when the battery becomes low.
Length: 95 mm
Height: 79 mm
Depth: 25 mm
Weight: 172 g
Chapter 1
Environment
T
Temperature:
t
Operating: 0 C to 40 C
Non-operating: -10 C to 60 C
Chapter 1
Panel Features
This section describes the hardware interface of the Acer v200 Series Travel Companion.
Component
LED indicator
Description
Display the status of the device:
Green - Power on
Battery switch
Speaker
NOTE: For more information on how to use your Acer v200 Series Travel Companion in navigation mode,
refer to the Navigation software Quick Starter Guide or the Navigation software User's Guide (located in
the Navigation software CD)
Chapter 1
Label
Description
SD/MMC slot
Power button
Press to turn your Acer v200 Series on if it is off and return to the
last screen that was displayed, or off if it is on.
Chapter 1
Label
Description
Earphone jack
Chapter 1
Chapter 1
Board Layout
GPS board
Speaker connector
Battery knob
Volume knob
10
Power knob
Battery connector
11
Reset knob
Phone jack
12
SD/MMC slot
Chapter 1
Chapter 1
Chapter 2
System Utility
Program Testing
The diagnostic utility for troubleshooting hardware problems are described in this section.
NOTE: This document will be updated as more information about the diagnostic utility becomes available.
Chapter 2
10
Chapter 2
Chapter 3
Disassembly Requirements
To disassemble the computer, you need the following tools:
T
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
T
Chapter 3
11
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
12
1.
Back up files to your computer to a storage card using the devices built-in SD/MMC expansion slot. You
may have to perform a hard reset for field service. A hard reset erases all data, records and entries except
for those stored in the ROM storage, and restores the devices default factory settings.
2.
3.
Unplug any AC adapter and all power and signal cables from the device.
Chapter 3
Disassembly Flowchart
The flowchart below provides a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the
mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
SD/DUMMY CARD
Ax4
UPPER CASE
SPEAKER
GPS ANTENNA
MODULE
LCD MODULE
Ax1, Cx1
MAINBOARD
BATTERY SWITCH
KNOB
GPS BOARD
LOWER CASE
Screw List
Item
Screw
Part No.
86.EAR2P.8R0
M2 x L3
86.EAR22.3R0
M1.6 x L3
86.5AR3P.3R0
Chapter 3
13
Push against the card, as if you were pushing it further into the slot, letting the card spring out.
2.
14
1.
2.
Chapter 3
3.
Remove the four screws (A x4) on the lower case in the order as shown.
Step
Size (Quantity)
Color
Torque
M1.6 x L8 (4)
Silver
1.2 kgf-cm
4.
Carefully insert the flat-blade screwdriver between the upper case and lower case and twist the
screwdriver to disengage the upper case from the lower case.
5.
Chapter 3
15
2.
3.
Use a flat-blade screwdriver to disengage the LCD and mainboard assembly from the lower case.
4.
Carefully detach the LCD and mainboard assembly from the lower case.
16
1.
2.
3.
4.
5.
Chapter 3
6.
7.
8.
Detach the aluminum foil tape holding the speaker and GPRS cables in place.
Chapter 3
17
9.
Step
Size (Quantity)
Color
Torque
M1.6 x L8 (1)
Silver
1.2 kgf-cm
10. Disengage the middle frame from frame fixing hooks on the LCD inner frame, as shown.
18
Chapter 3
2.
3.
4.
5.
Gently pry up the battery pack until it releases from the middle frame.
6.
2.
3.
4.
5.
6.
Slide the GPS board out of the board slot and set it down on a flat, anti-static surface.
Chapter 3
19
2.
3.
4.
5.
6.
7.
Remove the two screws (B) securing the speaker to the middle frame.
8.
20
Step
Size (Quantity)
Color
Torque
1~2
M2 x L3 (2)
Black
1.6 kgf-cm
Chapter 3
2.
3.
4.
5.
6.
7.
8.
Using a plastic flat-blade screwdriver, pry open the connector plate then remove the LCD cable.
9.
Carefully remove the the LCD module from the inner frame, as shown.
Chapter 3
21
2.
3.
4.
5.
6.
7.
8.
9.
10. Disconnect the GPS cable from the GPS board, then remove the cable.
22
Chapter 3
11. Remove the two screws (C, A) on the GPS board, as shown.
Step
Size (Quantity)
Color
Torque
M1.6 x L3 (1)
Black
0.7 kgf-cm
M1.6 x L8 (1)
Black
1.2 kgf-cm
2.
3.
4.
5.
6.
7.
8.
9.
Chapter 3
23
2.
3.
4.
5.
6.
7.
8.
9.
24
Chapter 3
2.
3.
4.
Push the power and volume knobs inward to the lower case, then remove the knobs.
Chapter 3
25
26
Chapter 3
Chapter 4
Troubleshooting
This chapter gives solutions to common problems that may be encountered while using v200. It also provides
information about the built-in diagnostic tool and more detailed approach to identifying a hardware problem
and locating its source.
Use the following procedure as a guide for device problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
2.
Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.
3.
Do not use any power sources when performing an assembly or disassembly procedures.
4.
If any problems occur, you can perform the following visual inspection before you continue.
Chapter 4
27
Soft Reset
A soft reset allows the device to get a fresh start, similar to rebooting a computer. All records and entries are
retained after a soft reset.
2.
On the rear panel of your device, lightly press a pen or the tip of the paper clip to the reset button.
Hard Reset
A hard reset will cut off power to the device. This will erase all records and entries in your device. The device
will take a little longer to reboot when you perform a hard reset and will sync with the GPS time upon receiving
the GPS signal.
NOTE: Never perform a hard reset unless a soft reset does not correct the problem.
28
Chapter 4
Troubleshooting Procedures
NOTE: For application level failures, perform the soft reset procedure first. If the problem can not be fixed by
soft reset, then perform the hard reset.
The following table contains specific problems that may arise during the use of the device. Possible solutions
are listed for each problem.
Power/Boot-related problems
Problem
Can not boot
Possible solution
Make sure the battery is fully charged. For detailed instructions
on how to charge the device, refer to the Users Guide.
Make sure the battery switch in the rear panel is turned on.
Make sure the battery cable is firmly connected to the mainboard.
Check the battery voltage. The voltage range should be from 3.7
to 4.2V.
Make sure the LCD module is properly connected.
The mainboard is damaged. Replace the mainboard.
The device may have lapsed into sleep mode. Press the Power
button or Volume control switch to wake up from sleep mode.
Make sure the battery is charged for about 4 hours before initial
use.
Make sure the battery cable is firmly connected to the
mainboard.
Check the battery voltage. The voltage range should be from 3.7
to 4.2V.
Make sure the Power button is properly installed to the lower
case.
Make sure the LCD module is properly connected.
Data loss
The device may have lapsed into sleep mode. Press the Power
button or Volume control switch to wake up from sleep mode.
A hard reset may have been performed on the device. Resetting
the device erases all data previously saved on the device. Make
sure that you back up or transfer important files and data to an
expansion card before performing the hard reset. Refer to page
28 for detailed instructions.
Chapter 4
29
LCD-related problems
Problem
Possible solution
No picture or display
Make sure the battery is charged for about 4 hours before initial
use.
Check the battery voltage. The voltage range should be from 3.7
to 4.2V.
Make sure the LCD module is properly connected.
The LCD module failed. Replace the LCD.
The mainboard is damaged. Replace the mainboard.
Possible solution
Recalibrate the screen.
1.
2.
Tap Calibration.
3.
2.
Tap Calibration.
3.
30
Chapter 4
Audio-related problems
Problem
No sound from the speaker
Possible solution
Make sure the earphone is not plugged into the device.
Check if the devices volume is set to low.
Make sure the speaker cable is firmly attached to the
mainboard.
The mainboard is damaged. Replace the mainboard.
Button-related problems
Problem
Special keys or buttons on the device
does not work
Possible solution
Perform a hard reset on the device. Refer to page 28 for
detailed instructions.
The mainboard is damaged. Replace the mainboard.
Possible solution
Re-insert the memory card.
Perform a soft reset on the device. Refer to page 28 for detailed
instructions.
Perform a hard reset on the device. Refer to page 28 for
detailed instructions.
The mainboard is damaged. Replace the mainboard.
Possible solution
Make sure the battery is fully charged. For detailed instructions
on how to charge the device, refer to the Users Guide.
Make sure the battery switch in the rear panel is turned on.
Make sure the battery cable is firmly connected to the
mainboard.
Check the battery voltage. The voltage range should be from 3.7
to 4.2V.
The mainboard is damaged. Replace the mainboard.
Chapter 4
31
LED-related problems
Problem
Device power indicator does not light
Possible solution
Make sure the battery is fully charged. For detailed instructions
on how to charge the device, refer to the Users Guide.
Make sure the battery switch in the rear panel is turned on.
Make sure the battery cable is firmly connected to the
mainboard.
The battery pack life may be exceeded. Replace battery pack.
Make sure the LCD module is properly connected.
The LCD module failed. Replace the LCD.
The mainboard is damaged. Replace the mainboard.
32
Chapter 4
Chapter 5
Chapter 5
33
Exploded Diagram
34
Chapter 4
Part Name
Description
Part Number
Adapter
Car charger
25.12003.011
Battery
60.16B0T.001
Board
GPS board
55.11K02.011G
Cable
50.11G56.001
50.16B01.001
Gooseneck
Gooseneck 1561/60/70/25
42.11K02.001
Case/Cover/Bracket
Assembly
Cradle
60.12I03.001
Upper case
60.11R01.001
Battery/speaker frame
42.16B04.001
Lower case
60.11R02.001
42.12I04.001
Communication
module
Antenn module
031015171EM0100
56.29004.001
LCD
Mainboard
Mainboard GC300A
55.11R01.001G
Memory
54.22023.011
Speaker
Speaker
23.40225.001
Miscellaneous
40.16B11.002
Power knob
42.12I01.011
Volume knob
42.12I02.011
42.12I03.011
Screw rubber
47.16B01.001
Screw
86.EAR22.3R0
Screw
86.5AR3P.3R0
Screw
86.EAR2P.8R0
NS
SD DUMMY CARD
42.N30V4.003
Screw
Chapter 4
35