Code

E000

Cause

Error in temperature rising of Fixing

Assembly
0000 Temperature of
the Fixing
Assembly did
not reach a
certain
temperature
within the
specified period
of time.

E001

Check the connector between

the Fixing Assembly and the DC
Controller PCB.
Replace the Fixing Assembly.
Replace the Engine Controller
PCB.

Abnormal low temperature of Fixing

Assembly
0000 It was detected
that the
temperature of
the Fixing
Assembly was
abnormally low.

E004

Check the connector between

the Fixing Assembly and the DC
Controller PCB.
Replace the Fixing Assembly.
Replace the Engine Controller
PCB.

Abnormal high temperature of Fixing

Assembly
0000 It was detected
that the
temperature of
the Fixing
Assembly was
abnormally
high.

E003

Remedy

Check the connector between

the Fixing Assembly and the DC
Controller PCB.
Replace the Fixing Assembly.
Replace the DC Controller PCB.

Error in fixing power supply drive circuit

0000 Failed to detect
the zero cross
signal for the
specified period
of time or
more.

Check the connection of

connector between the Fixing
Assembly and the Engine
Controller PCB.
Replace the Fixing Assembly.
Replace the Engine Controller
PCB.

E014

Error in startup of the Main Motor

0000 Revolution of
the Main Motor
did not reach
the specified
value.

E100

Check the connection of

connector between the Main
Motor and the Engine Controller
PCB.
Replace the Main Motor.
Replace the Engine Controller
PCB.

Laser Scanner Assembly error

0000 At the Laser
Scanner Unit,
BD cycle was
not within the
specified range.

E196

Check the connection of

connector between the Main
Controller PCB and the Laser
Scanner Unit.
Check the connection of
connector between the Relay
PCB and the Laser Scanner Unit.
Replace the Laser Scanner Unit.

Main Controller PCB reading/writing error

1000 Error in
reading/writing
of main
program in the
Main Controller
PCB

Install the set of the controller

firmware.
Replace the Main Controller PCB.

2000 Error in
reading/writing
of setting
values storage
area in the Main
Controller PCB
E202

CIS Unit HP error

0001 CIS Unit did not
move to HP
even it moved
backward.
Reader HP
Sensor error,
Reader Motor

Replace
Replace
Replace
Replace

the
the
the
the

Reader HP Sensor.
Reader Motor.
CIS Unit.
Reader Unit.

error, CIS Unit

error
0002 CIS Unit did not
move to HP
even it moved
forward. Reader
HP Sensor error,
Reader Motor
error, CIS Unit
error
E246

System error
0000

E247

Contact to the sales companies.

System error

0000
E248

Contact to the sales companies.

Error in access to backup data for Reader
(reading error at power-on)

0001 The ReaderClear the backup RAM of RCON.

related
Execute
adjustment
COPIER>FUNCTION>CLEAR>RC
values could not ON.
be read.
Enter all the values written on
the service label in service mode
again.
Turn OFF and then ON the main
power.
E350

System error
0000

E351

System error
0000

E354

Install the set of the controller

firmware.
Replace the Main Controller PCB.
System error

0000
E355

Contact to the sales companies.

Contact to the sales companies.

System error

000x
E719

Contact to the sales companies.

Card Reader communication error (serial
communication)

0000 Communication
with the Card
Reader could
not be started
at startup.

Check the connection of the Card

Reader-F1, and turn OFF and
then ON the main power switch.
Remove the Card Reader-F1.
NOTE:
After performing the remedy
work above, go through the
following to clear the error:
COPIER>FUNCTION>CLEAR>E71
9 - CLR

E733

Printer communication error

0000 Communication
error between
the Engine
Controller PCB
and the Main
Controller PCB
occurred.

E736

Check the connection of

connector between the Engine
Controller PCB and the Main
Controller PCB.
Install the set of the controller
firmware.
Replace the Main Controller
PCB.
Replace the Engine Controller
PCB.

Communication error with CCU/modem

0000 Communication
error with
CCU/modem.
NCU PCB type
error.

Install the set of the controller

firmware.
Replace the NCU PCB.
Replace the Main Controller PCB

E744
0001 Language file
Install the set of the controller
version was not firmware.
matched with
the main
program.

0002 The size of the

language file
exceeded the
upper limit.
1001 Version of the
main program
and the version
of the start-up
program was
not matched.
4000 Invalid engine
connection was
detected.

Turn OFF and then ON the main

power.
Check the Engine Controller
PCB.
Install the Engine Controller
PCB.
Install the set of the controller
firmware.
Check the model code. (When
the model code and the engine
code are mismatched, E7444000 occurs.)

5000 Error in the

Control Panel
PCB
(microcomputer
).

Check the Control Panel PCB,

and install the firmware
(PANEL).
Install the set of the controller
firmware.
Replace the Main Controller PCB.

6000 Unable to
communicate
with the
Wireless LAN.

Turn OFF and then ON the main

power.
Check the connection of the
Wireless LAN.
Install the set of the controller
firmware.
Replace the Main Controller PCB.

7000 An error in the

microcomputer
which retains
fax job

Install the firmware of BKUP.

Install the set of the controller
firmware.
Replace the Main Controller PCB.

information of
the Main
Controller PCB.
E746

Main Controller PCB error

0000 Main Controller
communication
error occurred
(other than
scan).

E766

E804

Firmware error
xxxx An error due to
the controller
software
occurred so that
print could not
be proceeded.

Due to firmware error, the

possibility of solving the error by
replacing the Main Controller
PCB is low.
Check the installed engine again.

8000 Information at
digital
registration
could not be
obtained.

Install the Engine Controller

firmware.
Install the set of the controller
firmware.
Replace the Engine Controller
PCB.

9000 An error was

detected in
power state of
the Laser
Scanner Unit.

Install the set of the controller

firmware.
Replace the Laser Scanner Unit

Controller Fan error

0004 Since the
startup of the
Controller Fan,
the Fan was
locked for a
specified
consecutive
period of time.

E805

Install the set of the controller

firmware.
Replace the Main Controller PCB.

Check power supply to the

Controller Fan.
Replace the Controller Fan.

Main Fan error

0000 The Main Fan

Check the connection of the Main
was locked for a Fan.
specified
Replace the Main Fan.
consecutive
period of time.
E808

Failure detection of Low Voltage Power

Supply PCB
0000 Printer detected Replace the Engine Controller
failure of the
PCB.
Low Voltage
Power Supply
PCB