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CAREER
RESOURCE
MANUAL
Table of Contents
Career Development
Explore the ICC Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
4-Year Plan of Career Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Career Planning: A Lifelong Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The Internship/Job Search
Informational Interviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How to Research Employers and Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Job Search Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Networking: The Number One Job Search Strategy . . . . . . . . . . . . . . . . . . . . . . 11
Social Media and Your Career . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How to Prepare for the Fair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Transferable Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Resumes and Correspondence
Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resume Tips for Specific Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resume Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verb List for Resumes & Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Resume Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advanced Degree Resumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Curriculum Vitae Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CV Supplement and Grad Skills List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cover Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Sample Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating an Employment Reference List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Internship
& Career Center
First, Second and
Third Floors,
South Hall
University of
California
Davis, CA 95616
icc.ucdavis.edu
15
15
16
17
18
27
28
32
35
36
37
41
ADVERTISER INDEX
Alliant International University . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 & 43
California Energy Commission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
New Mexico State University . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Santa Clara University, School of Business . . . . . . . . . . . . . . . . . Inside Front Cover
Santa Clara University, School of Education and Counseling Psychology . . . . . . . 5
Science, Mathematics And Research for Transformation (SMART)
Scholarship for Service Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
St. Georges University . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inside Back Cover
U.S. Air Force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Willamette University . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
College Recruitment Media and the University of California, Davis wish to thank
the above participating sponsors for making this publication available to students.
2014-2015
(530) 752-2855
ADMINISTRATIVE STAFF
Director:
Marcie Kirk-Holland
Associate Director/
Project Manager:
Jeanne Shelby
Assistant Director/
Project Manager:
Andrea Hanson
752-0752
752-6653
752-2577
PROGRAM AREAS
Program Area
Information 752-2855
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752-6652
Career Development
Advising
Learn about our focused program areas: Agricultural and
Environmental Sciences; Career Recruiting Programs;
Engineering and Physical Sciences; Masters, PhD and
Postdoctoral Scholars; Health and Biological Sciences;
International Programs; Liberal Arts and Business.
Discover our specialty programs: Community Service
Resource Center; Peace Corps; UC Center Sacramento;
UC Davis Washington Program, Diversity Leadership
Development Program.
Join ICC Mail and get the scoop on new internships, career
postings, and special events.
Meet with Student Advisors during daily drop-in hours.
Advising schedules at
icc.ucdavis.edu.
Attend a workshop to learn how to use ICC resources.
Need advisinggo to
icc.ucdavis.edu/students/
advising.
Career Help
Access the Career Resource Manual online for samples of
resumes, cover letters, interview tips and more.
Check our online index of career resources available in the
Internship and Career Center Library, 215 South Hall.
Be the first to enroll in our popular Career Decision
Making course, AMS 95.
Watch an ICC webshop or career video.
Research labor market/salary information for various
geographic locations.
Explore a variety of career fields with our career exploration tools including fastest growing occupations, employer
profiles and job outlook.
Key Links
AJL = Aggie Job Link
icc.ucdavis.edu/students/AJL
Events Calendar
icc.ucdavis.edu/CalendarEvents
Advising
icc.ucdavis.edu/students/advising
CAREER
CAREER
Register for Aggie Job Link through the ICC website and
complete your profile.
Take career self-assessment inventories at CAPS
shcs.
ucdavis.edu/services/groups/uceg.
Talk over career ideas with an ICC Student Advisor or
Coordinator, and with parents, friends, instructors, and
roommates.
Enroll in a Freshman Seminar on Career Exploration.
Attend ICC workshops to learn how to prepare for an internship
or job search.
Become a member of the Student Alumni Association to start
building your network.
Attend Internship and Career Fair to explore internships and careers.
ACADEMICS
EXTRACURRICULAR
ACADEMICS
EXTRACURRICULAR
ACADEMICS
EXTRACURRICULAR
Tailor cover letter and resume for the specific industry and positions you are interested in.
Begin conducting job search: online, by telephone, and in person.
Use Aggie Job Link, for on-campus interviews with the Career
Recruiting Program (start in September).
Research and develop a target list of potential employers.
Attend employer information sessions and internship and career
fairs.
Develop an active network by joining a professional organization.
Attend workshops and meet with staff at the ICC to develop your
job search strategy.
Be aware of your online presence and how this may affect your
job search.
ACADEMICS
EXTRACURRICULAR
Career Development
Career Development
Experiential Education
Job Shadowing
Once you have identified a professional who is willing to
talk to you about his or her career, ask if you may shadow
them to gain a sense of what a typical work day is like.
Videos
View our online videos at
4 University of California, Davis
icc.ucdavis.edu.
Internships
Use your Aggie Job Link
Account at
icc.ucdavis.edu
to find internship postings.
Choose according to your
academic and career interests
and qualifications; or develop
your own internship by
networking with professionals
who have jobs or work at organizations that interest you. See an ICC Student Advisor for
assistance or attend an ICC workshop.
Service Learning
An effort to increase citizen involvement in community s ervice,
this is a combination of serving and learning which results in change
for both the provider and the recipient. It provides a teaching
approach that integrates community service with academic study to
enrich learning, teach responsibility, and strengthen communities.
Service learning links academic content and standards to c ommunity
needs. Academic credit may be awarded in some classes.
Decision-Making
There are several steps to
take as you make decisions about
your career. One model widely
used in career development and
created by Americas Career
Resource Network, describes it
as a cyclical process that can be
entered at any point and repeated
over and over until satisfaction is
achieved. For examples visit:
www.acrnetwork.org/
decision.htm.
Job Search
Now that you have narrowed
your focus and set your goals,
its time to prepare for your job
search.
The ICC has workshops
listed in our Events Calendar
and online webshops at
icc.ucdavis.edu.
How to tailor your resume
and cover letter to the
specific position for which
you apply.
Use a variety of job search methods.
Develop strong interviewing skills.
Network, network, network!
Once you are offered an employment opportunity, evaluate
it carefully before accepting.
Career Management
Congratulations, youre ready to
start your new job! The following
tips will help you successfully
manage your new career.
Be realistic about your
expectations.
Promotions are earned
through diligence, initiative
and hard work.
Arrive early, stay late.
Keep your supervisor informed about your interests and
accomplishments.
Act and speak professionally, offer firm handshakes,
respect your co-workers.
Be a team player.
Establish a mentor relationship with a seasoned veteran.
Participate in committees and professional associations.
Benchmark your skills and be a life-long learner!
University of California, Davis 5
1-800-588-5260
AIRFORCE.COM/HEALTHCARE
Informational Interviews
Monster:
monster.com
Career Builder:
careerbuilder.com
Americas Job Bank:
jobbankinfo.org
Craigslist:
craigslist.org
LinkedIn:
linkedin.com
For a list of the employers who offer the most entry-level
jobs to college graduates, go to:
collegegrad.com/
topemployers. AND, dont forget to ask ICC Coordinators for
their favorite recommendations on other industry-specific job
listing sites.
What if I just want a short-term, temporary p
osition?
If you want to find a job for your year off before graduate
school or while you travel abroad, search online or visit the
ICC for a list of local temporary employment agencies. Use
only employer-paid temporary a gencies.
I know how to search for a job online. What else do I
need to know?
Remember an effective job search usually requires more
than just Google. Networking, Informational Interviewing,
In-Person Visits, and using our on-campus Career Recruiting
Programs, as well as Employment Agencies to help your job
search. Watch a Job Search Strategies webshop online at
icc.ucdavis.edu.
icc.ucdavis.edu 9
here are many ways to look for a job, some of which are better than others. Presented below are some of the most p
opular ways,
as well as helpful hints and pros and cons of each.
Strategy
Tools
Pros
Cons
Helpful Hints
NETWORKING
Approximately 80% of jobs
are obtained through networking. Talk to everyone
you know to develop a list
of possible contacts; ask for
information on job/companies
and to circulate your resume.
List of contacts
Resumes
Business attire
Social media sites such as
Facebook and LinkedIn
CAREER FAIRS
Attend job fairs to network
with recruiters and pass out
copies of your resume.
Fair information is
available at
icc.ucdavis.edu
Bulletin boards and emails
INTERNET
Search online job banks and
company websites. Submit
resume online/post on job
boards.
Competition is growing as
Use the internet frequently
use of the Web increases.
as information and sites
Pay attention to multiple
change quickly.
listingsone position posted
on a few sitesto avoid
applying multiple times.
ON-CAMPUS
RECRUITING
Follow specific procedures to
secure on-campus i nterviews.
Scheduling interviews
Employer literature
Resumes
Business attire
ONLINE NETWORKING
Create a profile on professional networking sites such
as LinkedIn. Increasingly,
recruiters are using online
networking sites to source
candidates.
PRINT/ELECTRONIC
RESOURCES
Scan want ads. Mail resume
with cover letter tailored to
specific job qualifications.
Newspapers
Journals
Newsletters
Trade magazines
Cover letters
Resumes
IN-PERSON VISIT
Visit many companies. Ask
to see someone in a specific
department. Submit resume
and application, if possible.
Business attire
Company address list
Resumes
TARGETED MAILING
Develop a good cover letter
tailored to a specific type
of job and the needs of
the company. Send letter
with resume to selected
companies.
List of well-researched
companies
Tailored cover letters
Resumes
Email and fax
Adapted and reprinted with permission from Career Services, Pennsylvania State
University, University Park, PA.
market.
What Is Networking?
Important Protocols
Always send a thank-you note or email.
Request follow-up assistance, coaching or advice.
Be patient but persistent with your leads.
Remember that it is a reciprocal relationship, so always ask
yourself, What can I do to help this person?
Follow up on any promises.
icc.ucdavis.edu 11
Networking is the process of developing reciprocal relationships with others who can support you in your internship
or job search. Its an information exchange between you and
people you know or acquaintances who, over time, can help
you in your search and career development.
Clean Up
Social media sites like Facebook and Twitter should not
contain any material that you would not want a future boss to
see. Remove any inappropriate photographs (use the grandmother test; if you wouldnt want her to see it, eliminate
it), expletives, complaints about your job or your boss and
any potentially controversial material. Consider adjusting
your privacy settings on social media profiles to the highest
possible level. Photo sharing sites should follow the same set of
standards.
Keep it Positive
Ensure that all your Twitter, Facebook, and LinkedIn posts
have a positive tone. Employers want to hire people with a
good attitude. Never air grievances about a boss or coworker
on the internet. Avoid complaining about relationships or
schoolwork on a public forum. Make an effort to strategically
post upbeat and well-worded updates about your job search,
interests, and educational or extracurricular pursuits to the
appropriate sites.
LinkedIn
LinkedIn is the premier social media site for professionals
and companies looking to connect. It has become an important,
if not crucial, part of the career search process. It is an excellent
networking tool that allows you to expand your connections to
professionals in your desired field, in ways that are difficult to
do in-person or by email networking. Some companies are even
using LinkedIn as their primary method for recruitment. You
can also find updates about job openings through following
companies on LinkedIn.
Create a LinkedIn profile, and be sure it is complete by
using the embedded profile wizard. You may choose to upload
your resume for a quick way to fill in professional experience
information; review and edit the uploaded information for
correctness. Once you have completed the profile, ask your
coworkers, professors and supervisors to recommend you.
Next Steps
1. Review tips and guidance on creating a profile and
using LinkedIn strategically by visiting
help.
linkedin.com
2. Go to
linkedin.com, search Groups for UC
Davis Internship and Career Center, and click Join!
Market yourself...
A career fair is not the place to be passive or shy. Be ready
with a one-minute commercial of the skills and talents that set
you apart from others who are competing for the same job
see page 11. Rehearsing your pitch will help you feel and
appear more confident, organized, and focused. For assistance
in preparing a persuasive, upbeat and convincing commercial,
visit the Internship & Career Center for help.
Research companies...
See ICCs website
icc.ucdavis.edu, click on Internship
& Career Fairs for the list of companies, company descriptions
and possible links to company websites and jobs. Update your
knowledge of current events by watching news and business
reports on TV or reading online.
Prioritize employers...
Use our website to review employers coming to the Fair.
Identify your priority companies to meet. Know which 4-6
companies are your top choices; that is your A list. Also have
a B list of companies of slightly lesser interest. When you
enter the Fair, use a company on your B list as your first
contact to work out your jitters. Once you feel confident in
your introduction, work your way through your A list. If time
permits, go to the B list companies.
icc.ucdavis.edu.
icc.ucdavis.edu 13
Transferable Skills
B
The Internship/Job Search
Communication
The skillful expression, transmission and
interpretation of knowledge and ideas.
__Speaking effectively
__Writing effectively
__Listening attentively
__Expressing ideas
__Facilitating discussions
__Providing feedback
__Negotiating
__Persuading
__Perceiving non-verbal messages
__Presenting information
__Describing feelings
__Interviewing
__Editing
Example
If the only job you have ever had is working at a hamburger restaurantwhat skills have
you gained from this experience that are related to a lab research position?
Following protocol
Cleanliness
Time management
Team work
Instead of focusing on the obvious: handling cash, making hamburgers and fries. Show
your reader what skills you have gained that are related to the position you are applying for.
__Extracting information
__Defining needs
__Developing evaluations
__Creating spreadsheets and databases
__Calculating results
Human Relations
The use of interpersonal skills for resolving
conflict, relating to and helping people.
__Developing relationships
__Being sensitive
__Listening
__Conveying feelings
__Providing support
__Motivating
__Sharing credit
__Counseling
__Cooperating
__Delegating with respect
__Representing others
__Perceiving feelings, situations
__Asserting
__Coordinating tasks
__Managing groups
__Delegating responsibility
__Teaching
__Coaching
__Organizing
__Advising
__Promoting change
__Selling ideas or products
__Decision making with others
__Managing conflict
__Enforcing policies
Character Traits
The daily skills that assist in promoting effective production and work satisfaction.
__Implementing decisions
__Cooperating
__Being punctual
__Managing time
__Attending to detail
__Meeting goals
__Enlisting help
__Accepting responsibility
__Setting and meeting deadlines
__Making decisions
Resumes
Purpose
Your resume is a concise summary of your education,
experience, skills and accomplishments. The resume is a
marketing tool to entice your reader to invite you to an
interview! Employers are looking for well-rounded applicants
in these areas: academic, work accomplishments and interests/
activities. Incorporating these three categories into your resume
will demonstrate your overall accomplishments. There is no one
perfect resume or resume format.
Exceptions
Online resume
Federal resume
International resume (other countries may follow different
formats)
Curriculum Vitae
see pages 32-35
Resumes that highlight ample relevant experience or more
than 5-10 years of related experience
Please seek advice from the ICC staff to help determine the
resume format and/or length that is right for you.
Business
Technology
Human Services
For many of these occupations, experience as a volunteer
is considered a strong measure of knowledge and commitment. List key responsibilities and outcomes.
For teaching jobs, experience you had working with young
people and any tutoring/teaching experience are important.
icc.ucdavis.edu 15
Resume Content
Content
Essentials
Hints
Education
Relevant Experience
The following categories are usually included on a resumeinclude the categories that best describe your skills and
experience.
Objective
Skills/Abilities
Group/Class Projects/
Relevant Coursework
Travel
Research/Publications
Volunteer Activities/
Community Service/
Leadership
Certifications/Licenses
References
You do NOT need to end your resume with References Available Upon Request.
Employers know you have references for them. Use the extra space to expand on your
accomplishments.
Always bring a typed list of your references and their contact information to interviews.
See page 41 for specific information.
Management Skills
Communication Skills
addressed
arbitrated
authored
collaborated
convinced
corresponded
drafted
edited
formulated
influenced
interpreted
lectured
mediated
moderated
negotiated
persuaded
promoted
publicized
spoke
translated
wrote
Research/Analytical Skills
analyzed
clarified
collected
critiqued
Technical Skills
assembled
built
calculated
computed
designed
devised
engineered
fabricated
maintained
operated
overhauled
programmed
remodeled
repaired
solved
upgraded
Teaching Skills
adapted
advised
clarified
coached
communicated
developed
enabled
encouraged
evaluated
explained
facilitated
guided
informed
instructed
set goals
stimulated
trained
Financial Skills
administered
allocated
analyzed
appraised
audited
balanced
budgeted
calculated
computed
developed
forecasted
managed
marketed
planned
projected
researched
Creative Skills
acted
conceptualized
created
customized
designed
developed
directed
established
fashioned
illustrated
initiated
instituted
integrated
introduced
invented
originated
performed
planned
revitalized
shaped
Helping Skills
assessed
assisted
clarified
coached
counseled
demonstrated
diagnosed
educated
facilitated
familiarized
guided
motivated
referred
rehabilitated
represented
validated
Administrative or
Organizational Skills
approved
arranged
catalogued
classified
collected
compiled
dispatched
executed
generated
implemented
inspected
monitored
operated
organized
prepared
processed
purchased
recorded
retrieved
screened
specified
systematized
tabulated
Leadership
achieved
coordinated
delegated
developed
directed
enlisted
executed
expanded
expedited
founded
improved
initiated
pioneered
recruited
reduced (losses)
resolved (problems)
restored
spearheaded
transformed
Adapted from The Damn Good
Resume Guide by Yana Parker,
Berkeley: Ten Speed Press.
icc.ucdavis.edu 17
administered
analyzed
assigned
attained
chaired
consolidated
contracted
coordinated
delegated
developed
directed
evaluated
executed
improved
increased
organized
oversaw
planned
prioritized
produced
recommended
reviewed
scheduled
strengthened
supervised
diagnosed
evaluated
examined
extracted
identified
inspected
interpreted
interviewed
investigated
organized
reviewed
summarized
surveyed
systematized
Freshman Resume
Emma Dacuyan
Campus Address:
My Dorm Room
Tercero Hall
Davis, CA 95616
Email: ejdxxxxxan@ucdavis.edu
Permanent Address:
12345 Elm Street
Any Town, CA 94567
(555)321-456x
OBJECTIVE Work study job that will combine my interpersonal and writing skills
EDUCATION
University of California, Davis
Bachelor Degree, Major not yet declared, Expected June 2017
You can use just one addressusually just the address closest to where you are seeking a job. See page 19 or page 24 for samples.
18 University of California, Davis
EXPERIENCE
Shift Leader, In-N-Out Burger, Davis, CA
10/XX-present
Provided outstanding customer service and handled customer complaints.
Acted as cashier; entrusted by supervisor to record and deliver bank deposits.
Trained and supervised ten staff members. Provided input for new hire
performance reviews and identified areas for additional training.
Maintained accurate inventory count of all products.
No need to mention
whether a position is paid
Ensured proper food sanitation procedures were followed
or voluntary.
by strictly adhering to all food handling safety protocols.
ACTIVITIES
Volunteer, Yolo County SPCA, Davis, CA, 4/XX-6/XX
Activities Coordinator, Black Student Union, UC Davis, 9/XX-present
Member, Biological Sciences Club, UC Davis, 9/XX-present
icc.ucdavis.edu 19
SPECIAL PROJECT
Iodine Shortage Project, UC Davis, Davis, CA 1/XX-present
Worked with a group of seven students raising over $10,000 to help the current iodine shortage
in Indonesia. Raised funds for research, iodine distribution and literature. Researched the effects
of iodine deficiency and developed promotional materials including posters and flyers for in-class
presentations. Raised funds through classes, friends and on-campus activities, including numerous
presentations to sororities and fraternities.
LABORATORY SKILLS
SDS-PAGE PCR/cloning
ELISA
Gas chromatography UV/VIS Spectrophotometry
Computer data analysis
Microscopy
DNA extraction/quantification Amino acid analysis
SUMMARY OF QUALIFICATIONS
Familiar with fundamental lab procedures including pipetting, buffer preparation and SDS-PAGE
Intelligent, analytical and highly motivated; ability to multitask, attentive to details
Excellent communication skills; dedicated to professionalism and high-quality work
PC skills: Word, Excel, PowerPoint, Access
Fully fluent both orally and written in English and Spanish
EXPERIENCE
Clinical Pathology Intern, Department of Clinical Pathology, UC Davis 5/XX-9/XX
Developed a buffer system for liquid chromatographic isolation of pesticide metabolites in urine
Accurately performed gas chromatography on purified samples
Recognized by supervisor for outstanding contributions to successful research project completion
Team Lead, Best Burgers, Davis, CA
6/XX-9/XX, 6/XX-9/XX
Placed orders and performed cashiering duties in high-volume fast food establishment
Suggested new method of packaging orders which reduced customer wait time by approximately
50%
Promoted to Team Lead after 60 days
ACTIVITIES/LEADERSHIP
President, Biological Sciences Club, UC Davis, 9/XX-present
Swimming, Intramural basketball
COMMUNITY SERVICE
Member, Society for Prevention of Cruelty to Animals, 9//XX-6/XX
Participant, Habitat for Humanity, Summer 2012
ANH NGUYEN
San Francisco, CA 94121 530-555-1212anguyen@ucdavis.edu
OBJECTIVE
A career position in sales and marketing at Dream Job International Co.
EDUCATION
Bachelor of Science in Managerial Economics with a minor in Communication
University of California, Davis, June 20XX
Carlos University, Education Abroad Program, Madrid, Spain, Summer 20XX
SKILLS
Computer: Proficient in MS Word, Excel, email and Internet Explorer in PC and Mac
environments.
Language: Fluent in Vietnamese, Conversational Spanish (spoken).
Communication: Able to write clearly and convincingly and give public presentations to large
groups.
View Anh Nguyens online resume on page 27 and functional resume on page 22.
icc.ucdavis.edu 21
RELEVANT EXPERIENCE
Marketing/Sales Intern, Progressive Microproducts, Sacramento, CA (6/XXPresent)
Market personal computer hardware and software. Develop and implement marketing and
advertising strategies. Design and develop educational and entertainment software for Apple
computer system. Participate in numerous computer trade shows hosting more than 3,000 visitors
and more than 150 vendors.
This type of
objective is
excellent for
career fairs.
OBJECTIVE
ANH NGUYEN
SUMMARYOFQUALIFICATIONS
Three years increased responsibility in sales
Extensive and up-to-date knowledge of the computer software industry
Received awards for sales performance
Proficient in Word, Excel, email and Internet Explorer in PC and Mac environments
Fluent in Vietnamese, Conversational Spanish (spoken)
Marketing/Sales
Marketed personal computer hardware and software
Developed and implemented marketing and advertising strategies
Performed sales work for auto parts chain store with annual sales exceeding $35 million
Recognized for impressive sales record and received quarterly awards for outstanding performance
Performed general merchandise sales for large catalog sales store
Participated in numerous computer trade shows
Organization/Planning
Designed and developed educational and entertainment software for Apple computer system
Implemented parts department reorganization for enhanced work flow
Developed effective in-store and window displays
Communication Skills
Communicated effectively with customers and employees
Revised policy manuals and developed curricula for training sessions
Supervised and trained sales team of 34
Gave presentations to groups of 150 or more people
EMPLOYMENT HISTORY
Marketing/Sales Intern, Progressive Microproducts, Sacramento, CA, 6/XXPresent
Management Trainee/Salesperson, Grand Auto, Inc., Davis, CA, 5/XX9/XX
Salesperson, Consumers Distributing Company, Woodland, CA, 9/XX4/XX
ACTIVITIES
Fundraising Chairperson, Member, Delta Sigma Pi, a business fraternity, 9/XXPresent
Member, Vietnamese Student Association, 9/XX6/XX
View Anh Nguyens online resume on page 27 and chronological resume on page 21.
22 University of California, Davis
A specific objective is
highly recommended.
However, a more
general objective or
none at all can be
used at career fairs.
2 This is a sub-category
of EDUCATION.
The title should be
bold, lower case, and
indented.
OBJECTIVE
EDUCATION
2
Related Course Work:
Environmental Impact Reporting using GIS, Urban and Regional
Planning, Environmental Law, Water Policy and Politics, Urban
Geography
SKILLS
View Audrey Kims cover letter on page 38 and her list of references on page 41.
icc.ucdavis.edu 23
Double majors
indicate: Double
Major in ___
and ___ or state
Bachelor of Arts
in ___, Bachelor
of Science in
___.
AUDREY KIM
1122 Aggie Avenue Apt, # 33 Davis, CA 95616
(530) 757-XXXX (415) 48X-XXXX
akim@ucdavis.edu
MARIA GARCIA
SKILLS
Protocol design for proteolytic digests
Gas chromatography
HPLC
Ability to keep accurate laboratory records
SDS-PAGE
UV/VIS Spectrophotometry
Computer data analysis
Laboratory animal handling
RESEARCH EXPERIENCE
Protein Biochemistry Intern, Genentech, Inc., San Francisco, CA. (June to September 20XX)
Investigated structure-function relationships of interferon. Experiments included the use of limited
proteolitic digests, SDS-PAGE, and HPLC.
Clinical Pathology Intern, Department of Clinical Pathology, University of California, Davis.
(March to June 20XX)
Developed buffer system for liquid chromatographic isolation of pesticide metabolites in urine.
Performed gas chromatography on purified samples.
LABORATORY ANIMAL HANDLING EXPERIENCE
Laboratory Helper, Animal Science Department, University of California, Davis. (May to July 20XX)
Maintained murine colony used for transgenic experiments.
POSITION HELD TO FINANCE EDUCATION
Salesperson, Macys, Sacramento, CA. (May to September 20XX)
Provided customer service, engaged in sales transactions, public relations, inventory control and
balanced cash register receipts.
ACTIVITIES
President, Member, Biochemistry Club
Member, Chicanos/Latinos in Health Education
Swimming, intramural basketball
International Experience
The skills you gain from going abroad or working internationally can give you a competitive edge. Below is an exmple of how to
highlight your international experience and skills gained.
MOHAMED SINGH
(530) 555-5555
Mohamed.Singh@ucdavis.edu
You can
use the
skills
section
to also
describe
traits.
Study Abroad, University of Lyon II and lInstitut dEtudes PolitquesLyon, France, 9/20XX 6/20XX
SKILLS
Computer: Advanced proficiency in Word, Excel, PageMaker, email and Internet applications,
Proficiency in PowerPoint, Familiar with PCs and MACs, Experience with LoanQuest loan
processing software and OMS web-based billing database.
Languages: Professional fluency in written and oral French, Conversant in Farsi (limited written
ability), Elementary knowledge of written and oral Spanish.
Character Traits: Excellent interpersonal communication skills, strong writing aptitude, confident, work
well in teams, culturally aware, sociable, leadership competent, teachable, and honest.
Billing Manager, CAL Internet Services, Inc., San Jos, CA (6/20XX 7/20XX)
Used interpersonal communication skills to effectively network at business fairs resulting in
increased contacts and sales. Managed billing using OMS web-based billing database. Patiently
provided tech support to non-technical clients ensuring customer satisfaction and increased sales.
Participated in sales and marketing. Drafted official company correspondences in Word.
Caller, UC Davis Annual Fund, Davis, CA (7/20XX 9/20XX)
Contacted UC Davis alumni and parents via telephone to promote continued relationships with
university. Fostered positive image of UCD by implementing professional and sincere dialogue.
Encouraged and solicited financial support. Conducted campaign for donations between
$100-$1,000.
Cashier, ASUCD Coffee House, Davis, CA (9/20XX 7/20XX)
Worked for on-campus food service venue that serves more than 4,000 meals per day; provided
customer service during busiest shifts. Effectively communicated with coworkers to ensure smooth
operations and welcoming atmosphere.
ACTIVITIES/INTERESTS
Captain, Mens Novice Curling Team, UC Davis (10/20XX 6/20XX)
icc.ucdavis.edu 25
RELEVANT EXPERIENCE
Intern, State Senate Office of International Relations, Sacramento, CA (9/20XX 1/20XX)
Attended official meetings weekly between foreign dignitaries and Senators or Senate staff.
Communicated with Senate staff and Capitol staff to arrange meetings for incoming international
delegates. Performed open source research on foreign countries and summarize pertinent
information for outgoing delegations. Wrote correspondence (letters, emails, faxes) on behalf
of Senators and the Office of International Relations to Consulates, US embassies, and foreign
governments. Compiled variety of reports and data into Excel and Word applications for
publication in Senate Office of International Relations Annual Report.
Technical
We use this term to describe a resume that is used to apply for positions in information technology, engineering or consulting.
Though the format is similar to other examples in the book we include it to demonstrate ways in which technical skills can
be presented.
Victoria Buleon
vbuleon@gmail.com
2350 Main Street
Davis, CA 95676
Mobile: (530) 759-1957
OBJECTIVE:
A full-time software engineering position
EDUCATION:
Bachelor of Science, Computer Science and Engineering Expected Graduation June 20XX
University of California, Davis
GPA: 3.2/4.0
COMPUTER SKILLS:
Software: BASIC, C, C++, C#, Java, Python, HTML, Perl, Visual Basic, SQL, MATLAB, Microsoft
Office, Adobe Photoshop
Online Resumes
How to Make the Cut
Many websites will accept Word documents but some request that you cut and paste a text version of your resume (see example
below). Resumes submitted online frequently get imported into a database known as an Applicant Tracking System (ATS) or
Hiring Management System. This includes resumes posted to employer sites and Internet resume banks. Many of these resume
systems require a text version of your resume. The text version is designed to be read by a computer and eventually screened by
human readers. Your resume will usually not be seen unless it has been retrieved from the database using keyword searching techniques. Format is minimal with no tabs, bold, bullets, etc. All lines are left justified.
ANH NGUYEN
Keywords
anguyen@ucdavis.edu
OBJECTIVE
A career position in sales and marketing
EDUCATION
Bachelor of Science in Managerial Economics with a minor in Communication,
University of California, Davis, June 20XX
Carlos University, Education Abroad Program, Madrid, Spain, Summer 20XX
RELEVANT EXPERIENCE
Marketing/Sales Intern, Progressive Microproducts, Sacramento, CA (6/XX-Present)
Market personal computer hardware and software. Develop and implement marketing
and advertising strategies. Design and develop educational and entertainment
software for Apple computer system. Participate in numerous computer trade shows
hosting more than 3,000 visitors and more than 150 vendors.
Management Trainee/Salesperson, Grand Auto, Inc., Davis, CA (5/XX-9/XX)
Performed sales work for auto parts store with annual sales exceeding $35 million.
Worked effectively with customers and employees. Maintained a large store inventory
using a computerized inventory system. Supervised and trained sales force of 34
representatives. Implemented parts department reorganization for enhanced work
flow. Developed effective in-store and window displays.
Salesperson, Consumer Distributing Company, Woodland, CA (9/XX-4/XX)
Performed general merchandise sales for large catalog chain store. Processed over
$10,000 per week in cash, checks and credit cards, performed inventory control, and
completed clerical tasks. Received quarterly awards for sales performance.
LEADERSHIP
Fundraising Chairperson, Member, Delta Sigma Pi, a business fraternity (dates)
Member, Vietnamese Student Association (dates)
icc.ucdavis.edu 27
SKILLSa
Computer: Proficient in MS Word, Excel, email and Internet Explorer in PC and Mac
environments.
Language: Fluent in Vietnamese, Conversational Spanish (spoken).
Communication: Able to write clearly and convincingly and give public presentations
to large groups.
Resume vs
Emphasizes skills
Used when applying for
a position in industry,
non-profit, and public
sector
Is no longer than 2
pages, with an additional
page for publications
and/or poster presentations if highly relevant to
the job
Does not usually include
personal interests
After 1 year of industry
experience, may lead
with work experience
and position education
section at or near the
end, depending upon
qualifications
CV
Emphasizes academic
accomplishments
Used when applying for
positions in academia,
fellowships and grants
Length depends upon
experience and includes
a complete list of publications, posters, and
presentations
Does not usually include
personal interests
Always begins with
education and can
include name of advisor
and dissertation title or
summary (see examples)
Also used for merit/
tenure review and
sabbatical leave
Matlab
Vibration test/analysis
L-edit (CAD)
Mathcad
EDUCATION
Ph.D. in Mechanical Engineering University of California, Davis, June 20XX
Master of Business Administration in Finance & International Management University of California, Davis, June 20XX
Bachelor of Science in Mechanical Engineering University of California, Davis, June 20XX
icc.ucdavis.edu 29
PROFESSIONAL EXPERIENCE
Manager, Business Development
Anuvu, Inc. Sacramento, California
September 20XX-present
Managed technological/financial development of PEM hydrogen fuel cell applications in power systems.
Created complex engineering models and financial programs for technology/investment valuation.
Presented grid infrastructure engineering/financial model to domestic and foreign business partners.
Wrote business plan for a $4.5 M OEM hydrogen fuel cell contract.
Negotiated contract for product testing and integration with OEM partner and State Testing Group.
Developed network and relationship with OEM customers.
Professional Experience
Graduate Student Researcher, July 20xx-present
UC Sustainable Agriculture Research and Education Program, Davis, California
Conducted evaluation of local non-profit organizations two-year USDA Community Food
Project grant.
Designed and implemented surveys and interviews of project participants.
Synthesized data and completed annual and final reports of grant progress.
Maintained positive relationship with the grantee organization to ensure expectations were
being met and evaluation tools were satisfactory.
Edited final report and verified data accuracy for an assessment of San Diego Countys food
system.
Education
Master of Science, Community and Regional Development, expected August 20xx
University of California, Davis
Relevant Coursework: Intermediate Social Statistics, Field Research, Professional Skills for
Community Development, Qualitative Research Methods, Participatory Action Research
Bachelor of Science, Sociology, June 20xx
Eastern Mennonite University
Community Development Masters Candidate (August 20xx) with six years experience in
non-profit program management, including evaluation, research and program design. Expertise in
qualitative research design and database creation.
Fluent in Spanish
MS Office Suite, including Word, Access and Excel
Excellent writing skills
Courses in qualitative and quantitative research methods
Exceptional project management skills
Clear communicator and collaborator
(OPTIONAL) Objective: Evaluation Coordinator Research Specialist, Child Care Study (#1234)
Erin S. Bowman
Page 2
Community Service
International Work Experience
Affiliations
Key Accomplishments (brief description of 2 or 3, best placed
after skills section and before education)
E. S. Bowman
icc.ucdavis.edu 31
RESEARCH EXPERIENCE
University of California, Davis, 6/xx present
Graduate Researcher
Conceived and optimized novel selection procedures using leu::Mud::lac fusions to isolate 1)
mutations in the leucine promoter, and 2) unlinked mutations that give rise to decreased expression
of biosynthesis in Escherichia coli. Genetically mapped unlinked mutations. Future work involves
analysis in an S-30 in vitro system and cloning of the mutants.
EDUCATION
Ph.D., Microbiology, University of California, Davis. Degree expected Spring 20xx
GPA 3.8/4.0
Master of Science, Microbiology, California State University, Long Beach, August 19XX
GPA 3.9/4.0
Bachelor of Science, Biological Sciences, University of California, Davis, June 19xx
GPA 4.0/4.0
SUMMARY OF QUALIFICATIONS
Microbiology Ph.D. (Spring, 20xx) with progressive experience in analysis of the regulation of leucine
biosynthesis by ppGpp in Escherichia coli. Additional research includes restriction endonuclease
analysis of the satellite DNA component from two extremely halophilic bacteria. Highly organized, skilled
in translating complex scientific concepts into easily understood terms. Work well independently, as well
as part of a team. Excellent communication skills. Deadline oriented.
pasamuel@ucdavis.edu www.linkedin.com/in/pa.samuel
2413 Main Street, Davis, California 95616 (530) 555-5555
PAT A. SAMUEL
Samuel, P. A., and S. Smith. Use of leu::lac fusions to isolate leucine operon regulatory mutations in
Escherichia coli. Presented at the 19xx Annual Meeting of the American Society for Microbiology.
Smith, S., and P. A. Samuel. 19xx. Use of M13mp phages to study gene regulation, structure and
function: cloning and recombinational analysis of genes of the E. coli leucine operon. J. Bact. 26: 147
SELECTED PUBLICATIONS
Note, add the following as third page for a research based position only if highly relevant
HONORS
Co-authored proposal to National Institutes of Health (NIH). Funded $65,000. With William C. Corbin,
UC Davis Medical Center.
RESEARCH GRANTS
When using a resume to apply to a research-based industry position, publications and poster/presentations may be included on a 3rd page. If lengthy, use only those that are relevant to
the position. For additional advanced degree resumes please visit http://iccweb.ucdavis.edu/graduates.
TEACHING EXPERIENCE
Associate Instructor, Bacteriological Techniques Laboratory, UC Davis, 9/xx - 12/xx
Lectured on and demonstrated new techniques. Graded laboratory write-ups.
Dr. William Wolff, Department of Microbiology
Research Assistant, Veterans Administration Medical Center, Long Beach, 9/xx - 9/xx
Collected, maintained and statistically evaluated data for ongoing studies including drug evaluations,
immunological studies, iron therapy studies and studies on long-term dialysis patient care.
PI: Dr. Khosrow Mirahmadi, Medical Hemodialysis
RESEARCH EXPERIENCE
Doctoral Research, UC Davis, 6/xx - present
Conceived and optimized novel selection procedures using leu::Mud::lac fusions to isolate
1) Mutations in the leucine promoter, and 2) unlinked mutations that give rise to decreased
expression of biosynthesis in Escherichia coli. Genetically mapped unlinked mutations. Future work
involves analysis in an S-30 in vitro system and cloning of the mutants.
PI: Dr. Sara Smith, Department of Bacteriology
AREAS OF SPECIALIZATION
(Optional)
Master of Science, Microbiology, California State University, Long Beach, August 19xx
Thesis: Restriction endonuclease analysis of the satellite DNA component from two extremely
halophilic bacteria
Advisor: Dr. Paul Jones
EDUCATION
Ph.D., Microbiology, University of California, Davis. Degree expected Spring 20xx
Dissertation: Analysis of the regulation of leucine biosynthesis by ppGpp in Escherichia coli
Advisor: Dr. Sara Smith
Department of Bacteriology
University of California, Davis
PAT A. SAMUEL
pasamuel@ucdavis.edu www.linkedin.com/in/pa.samuel
REFERENCES
Sara Smith, Ph.D.
ssmith@ucdavis.edu
Department of Microbiology, University of California, One Shields Ave.,
Davis, CA 95616
530-75x-xxxx
HONORS
Recipient, Outstanding Graduate Student Teaching Award, UC Davis, May 20xx.
PROFESSIONAL AFFILIATIONS
American Association for the Advancement of Science (AAAS)
American Society for Microbiology (ASM)
ACADEMIC SERVICE
Chairperson, Microbiology Graduate Student Association, UC Davis (20xx - present)
Student Representative, Board of Admissions and Relations with Schools, Subcommittee on
Research (20xx 20xx)
PUBLICATIONS
Smith, S., and P. A. Samuel. 19xx. Use of M13mp phages to study gene regulation, structure and
function: cloning and recombinational analysis of genes of the E. coli leucine operon. J. Bact. 26:
147
RESEARCH GRANTS
Co-authored proposal for National Institutes of Health (NIH). Funded $65,000. (Principal
Investigator: Don Pruitt, Ph.D.)
A curriculum vitae (CV) is used by individuals applying for grants or fellowships, or when seeking an academic teaching or research position in a college or university. A CV may also
be requested in application to graduate school, but undergraduate students will want to follow a resume format for application. For more examples of CVs, please visit
http://iccweb.
ucdavis.edu/graduates.
Morgan A. Smith
B.A. English, magna cum laude, San Jos State University, June 20xx
DISSERTATION
Title: Three British Poets: A Comparative Study of the Conventions Used by Chaucer,
Beaumont and Fletcher. The dissertation examines a comparative study of prominent
British poets tracing the development of mock-heroic and mock-epic conventions in English
poetry. Dissertation Advisor: Suzanne Takahashi, Department of English, UC Davis
A footer should be included on your CV with last name and page X of X starting on page 2+
icc.ucdavis.edu 33
DISTINCTIONS
Outstanding Graduate Teacher Award
Ph.D. Qualifying Exam passed with distinction
Research Statement/Agenda
Diversity Statement
Writing Sample/Reprints
Dissertation Abstract
Letters of Recommendation
Communication Skills
Ability to:
write clearly and concisely
listen well
speak publicly
interpret the dynamics of interpersonal relations
distinguish fine shades of meaning
distinguish verbal and non-verbal messages
teach and train
counsel and advise
serve as resource/referral person
General Research Skills
Ability to:
retrieve data
acquire data
analyze data
manipulate data
use methodology
produce survey work, e.g., develop questionnaires,
interview
observe
classify
test hypotheses for acceptance or
rejection against known evidence
identify and use resources
Technical Skills
Ability to:
program computers
edit
Field Research Skills
Problem-Solving/Analytical/Conceptual Skills
Ability to:
analyze
reason logically
identify problems
analyze problems
perceive parts in relation to whole
see patterns
develop theories out of pattern
synthesize
condense material to its important components
manipulate abstract concepts
formulate hypotheses
think flexibly
impose structurecreate order out of chaos
evaluate programs
Managerial Skills
Ability to:
supervise
evaluate performance of others
assume authority
delegate authority
manage time
establish goals
set objectives
motivate people
tolerate ambiguity
icc.ucdavis.edu 35
Cover Letters
Cover Letter Basics
A cover letter or letter of intent should go with most resumes
submitted for consideration for jobs or internships. If you can only
upload one document, you can make your letter/resume into a twopage document with a page break in-between the two sections.
A cover letter is important because:
It introduces you and your resume.
It explains why you are a good fit for this opportunity.
It bridges the gap between your resume and the reader/
employer.
It supplements and expands on projects, education and
experiences directly related to the opening.
It can make the difference between having your resume
read or ignored.
Date
Name, Title (who is it going to .format: First Name Last Name, Title)
Company Name
Street Address
City, State Zip
Dear Ms., /Mr., /Dr., (or Hiring Manager, or To Whom It May Concern: )
Cover Letter
Format and
Content
Description
In the FIRST PARAGRAPH, tell how you heard about the job and, if appropriate, name the person who told you about it.
Mention the specific job title. Express your interest in the company or position. Say you are enclosing/attaching a resume that
shows how you are qualified for this job. (optional)
In the SECOND PARAGRAPH (AND MAYBE IN A 3RD PARAGRAPH), analyze your background and skills in relationship to the specific job description. Show how you make a good fit with this job/organization and how you can contribute.
It is about what you can do for them, not what they can do for you. Give one or two examples of related experience. Keep the
job description in mind and do NOT restate your resume. This letter shows brief highlights of your fit with a specific job
using specific skills, qualities, knowledge, interests you have that relate to the opening. (Break big paragraphs up, using one
paragraph for each skill set is one way to organize them. Smaller paragraphs are more readable.)
In the LAST PARAGRAPH, tell how you will follow through with this application. For example, I am eager to meet with
you to discuss this opportunity. I am available for an interview at a mutually convenient time. And remind the reader how to
reach you best. For example, I will be in the Bay area during the week of March 25. or I am able to drive to Roseville any
day except Tuesdays and Thursdays. And I can best be reached at 530-555-1212 or james.stewart@ucdavis.edu. I look
forward to hearing from you.
Sincerely,
(typically leave 4 spaces for your signature)
James Stewart (if emailing, use a script-like font to simulate your signature in this space)
James Stewart (Just type your name here2 spaces below signature)
Attachments (if email) referring to your resume
OrEnclosures (if paper mail)
I am confident that my experiences, skills and strong interests in the goals of NPR have prepared
me to be a strong intern for your program. I have attached my resume and look forward to
discussing my qualifications with you. Thank you for your time and consideration.
Sincerely,
Josie Beech
Josie Beech
Attachment
icc.ucdavis.edu 37
This summer while studying abroad I was able to look at American culture from a different
perspective. This has increased my interest in news delivery and how it helps to inform citizens.
I was the only freshman to be elected to the position of Senator for the Associated Students
of UC Davis, and rose to the challenge of representing first-year students while collaborating
on larger university issues. Through these experiences I learned the value of effective
communication through all forms of media.
Cover Letter
Sample Job Description
Posted Date: 2/23/2011
Job Category: GIS/Mapping
Position Title:
Environmental Scientist Entry to Mid Level
Salary Range:
Location: Baltimore-Towson, Maryland, USA
Desired Skills:
Description:
Environmental Scientist Entry to Mid Level
Would you like to work with a premier environmental services organization? Do you have a strong work ethic combined with personal
integrity? Do you have GIS experience?
Our client specializes in environmental, applied engineering, industrial hygiene and information technology services. Their strengths
include remediation, compliance and pollution prevention. They have
a friendly and teamfocused corporate culture. Grow your career with
the best and brightest in the field!
We have an exciting opportunity for an Environmental Scientist in
southern Maryland. The successful candidate will gain a breadth
of experience and perform and support environmental compliance,
planning, and remediation work for public agencies. Projects
include preparing/reviewing NEPA Phase I and II ESAs; conducting
field investigations to characterize soils, groundwater, and other
environmental media; using GIS to prepare various graphical and data
products; conducting planning studies and assisting with business
proposal development projects.
If you have 1-7 years of experience, and academic, internship, or
work experience in one of more of the following, this may be the
position for you.
Audrey
Kim
Audrey Kim
Thank-You Letter
123 D Street
Davis, CA 95616
(530) 758-XXXX
jgreen@ucdavis.edu
March 21, 20XX
Sincerely,
Stephanie Aggie
Stephanie Aggie
Apology Letter
An apology letter is a personalized note apologizing for a
last-minute interview cancellation or no-show. The note
is an effort to remain in good standing with the company.
Joe Green
Joe Green
icc.ucdavis.edu 39
If you are relocating, let the employer know your travel plans
and expected date of arrival. Inform the employer of your new
(or interim) a ddress and telephone number.
Robyn Ryan
Robyn Ryan
Sincerely,
Follow Up to Fair or
Informational Interview Letter
Patricia M. Raidt
Patricia M. Raidt
Selecting People
References, a list of 3-5 people you have worked, volunteered or interned for such as faculty, current or former
supervisors and/or campus staff that includes all necessary
contact information. (See sample format below.)
You can include advisors, coaches, mentors or anyone in a
professional position who can speak about your character,
skills and work ethic.
References should NOT be family, friends or peers.
Choose people who have known you for a minimum of
three months. The longer they have known you the better;
however, try to choose someone with whom you have
interacted in the past year.
Do not choose people who are not well versed on your
background and accomplishments. (Make sure they have
your current resume.)
REFERENCES
Anne Robertson
Associate Director
Sacramento County Planning and Community Development
Department
361 Capitol Mall, Sacramento, CA 95XXX
(916) 82X-XXXX
arobertson@scpccd.ca.gov
Janet Collier
General Manager
Student Landowner Education and Watershed Stewardship Program
(SLEWS)
Formerly: Assistant Director, Sacramento River Watershed Program
University of California, Davis, One Shields Avenue, Davis, CA 95616
(530) 75X-XXXX
jxcollier@ucdavis.edu
Ask Permission
Always ask permission from your references BEFORE you
use their names. Ask your recommenders if they are willing
to provide a strong, supportive recommendation.
Make sure that you collect current contact information.
Ascertain if they are available via phone or email during
your critical search time.
icc.ucdavis.edu 41
AUDREY KIM
Interviewing
Getting Started
Know Yourself
The interview is your opportunity to promote yourself. It is
about your ability to tell a story about yourself and articulate
your:
Values Skills Interests Abilities Long term plans
Specifically discuss:
How your professional goals match with the job and how
your skills and experiences will contribute to the job.
Your skills with an example of a time when you demonstrated those skills. It isnt enough to say you have great
communication skills; support that statement with an
example.
Page 14 offers a transferable skills check list.
Rehearse
Practice answering questions before the interview
See
page 48. Here are suggestions:
Practice with an audio recorder, video camera or mirror.
Use your computer or phone to record yourself and then
play it back!
Eliminate filler words such as um, like and you
know. Practice speaking slowly and clearly.
If an employer asks a question you arent prepared for,
repeat the question aloud, allowing you some time to
formulate your answer. If you need more time to think,
say Thats a good question; Ill have to think about it.
Hold a mock interview and ask for feedback about your
performance.
What to Wear
What you wear to an interview makes a lasting impression.
Wear clothing that is clean, pressed and businesslike. In most
cases, businesslike translates to a suit. Women can wear
a suit with either skirt or slacks. If you are uncertain about
what to wear to an interview, look at the companys website to
learn more about the company culture or watch the Dress for
Success webshop found at
icc.ucdavis.edu/webshops or
get ideas from
pinterest.com/ucdavisicc.
Tips
Pressed clothes, no wrinkles
Clean and polished business shoes
Minimal jewelry, no facial piercings and cover your tattoos
No sleeveless clothing, spaghetti straps, bare midriffs or
low-cut blouses
Skirts should be just above the knee when seated and not
too tight
Men should wear a plain undershirt under their dress shirt
Go light on the cologne/perfume or do not use fragrance at
all since some people have allergies
No gum chewing
Before the interview, turn off cell phonenot vibrate
Have a couple of interview outfits so youll have options if
asked back for a second interview
Simple classic outfits win over fashion
References
You will need to bring contact information for 3-5 employment references to your interview.
See page 41 for
instructions.
Types of Interviews
Screening. This interview usually lasts 30-45 minutes
and can take place in person or on the phone. It is used
to determine whether the company will invite you to
continue in the selection process.
Video screening. One-way process where company asks
you to video record you answering questions that you
send to them to screen.
On-site interview. This interview is conducted at a
company facility. If travel is involved, the company may
offer to pay for your expenses; do not assume this is the
case. Keep receipts and carefully follow the guidelines
provided by the company.
Interview over a meal. This interview is not a social function, it is part of the formal process. Manners count! No
alcoholever!
Phone or Skype interview. Make sure you are in a quiet
location, able to focus on the call and speak clearly. Have
your resume, job description, references and notes by
the phone. If using a cell phone, make sure it is charged
and you are in a location where you have good r eception.
Have a backup plan in case of a dropped call.
Other Possibilities
The Middle
Down to business. The actual interview begins when the
interviewer describes the position and organization. Listen
for any recent changes and how the interviewer refers to
the position.
Employer will ask questions about skills, education, training
and work history. Many standard or behavioral-based interview questions will be asked.
See pages 47 and 48.
Be selective about the experiences you p
resent. Always
emphasize the positive, but NEVER exaggerate or falsify
information.
Show confidence in your responses even if they ask about
a skill or experience you dont possess (example: I have
not worked with that particular software package but
have worked with similar packages such as _____ and feel
confident I can learn this program in minimal time).
When asked about your weaknesses, do not reveal a major
flaw and be cautious about revealing a personal problem.
Talk about an area you would like to improve and mention
the steps youve taken to improve it as well as the results.
Be truthful about your willingness to travel or relocate.
Some employers are using methods other than (or in addition to) a standard interview in making hiring decisions.
You may be asked to:
submit or evaluate a writing sample
make a presentation to the interview committee (often
using electronic media)
take a personality assessment to evaluate potential fit
The End
The end of the interview usually includes the interviewer
asking if YOU have any questions. The interviewer may
also provide you with details of the next steps in the selection process. If not, this is a great question for you to ask.
(Can you tell me what your next steps are in selecting
someone for this position?).
icc.ucdavis.edu 45
Dont
Exaggerate or lie.
Apologize if you think you interviewed poorly.
Ask for feedback on your interviewing style.
Follow-up Letter
If you dont hear from a company within two or three weeks
of submitting your resume or interviewing with them,
follow up with a phone call or email (see sample below).
Do
Re-emphasize your interest in the position.
Ask for a business cardmake sure you have
the interviewers name (or ask the receptionist).
Ask the recruiter when you can expect to be
contacted.
Shake the recruiters hand and sincerely thank
her/him for considering you.
Ask, What comes next? or What is the next
step in your hiring process?
Leave the interviewer with a positive image
of you being confident, enthusiastic and
courteous.
I wanted to follow up to determine if there are any updates regarding the status
of the position. Please let me know if I can provide any additional information to
assist in the process.
I look forward to hearing from you.
Best Regards,
Patricia M. Raidt
pmraidt@ucdavis.edu
(530) XXX-XXXX
icc.ucdavis.edu 47
Salary
Interview Questions
Employers May Ask You...
Interview Tip
While you will need to rehearse answers for an interview, remember: An interview is a business conversation.
Avoid answering an interview question with a memorized
response! Share information and detail beyond what you
summarized in your resume.
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