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Table of Contents
Overview ....................................................................................................................................................... 4
Hardware License Keys ................................................................................................................................. 4
SafeNet USB Hardware Key Types used by Optitex Applications ............................................................. 4
Regular Key ........................................................................................................................................... 4
Network Key .......................................................................................................................................... 5
Time Limited Key................................................................................................................................... 5
Nest ++ 2 Key ........................................................................................................................................ 6
Getting Started with a New License.............................................................................................................. 7
Basic License Validation Process ............................................................................................................... 7
Optitex License Manager .......................................................................................................................... 7
Opening the License Manager .............................................................................................................. 9
License Activation Overview ......................................................................................................................... 9
Before Starting the Activation ................................................................................................................ 10
What to do when the license key light is not on ................................................................................ 11
Installing the Sentinel HASP Runtime Environment ........................................................................... 11
Workstation License Activation .............................................................................................................. 11
Workstation Online License Activation ............................................................................................... 11
Workstation Offline License Activation .............................................................................................. 13
Network Key Activation .......................................................................................................................... 16
Activating the Network License Key Online ........................................................................................ 17
Network License Key Offline Activation .............................................................................................. 19
The Network License Environment ............................................................................................................. 20
The License Server .................................................................................................................................. 21
The License Clients .................................................................................................................................. 21
Managing and Controlling Your Licenses ................................................................................................ 21
Accessing the Sentinel Admin Control Center (ACC) .......................................................................... 22
Pointing Clients Directly to the Server ................................................................................................ 23
Applying One Clients Settings to Multiple Clients ............................................................................. 23
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Overview
This document describes the Optitex license protection system. It includes all licensing processes and
issues, as well as best practices, troubleshooting and frequently asked questions.
Here are the basics:
Optitex software applications and modules are protected by SafeNet hardware keys.
The Hardware keys require activation to be validated.
The activation generates a unique license file.
The hardware key, together with the activation file, allows the use of the software, based on the
purchased modules.
Regular key
Time limited key
Network
Nest ++ 2 key
Regular Key
Regular Key
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Network Key
The network key provides a predefined number of licenses to workstations via the network.
The network key looks like the regular key but is colored red.
It is installed on a computer which functions as the license server.
The maximum number of licenses it can provide is indicated on it.
Network Key
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Nest ++ 2 Key
Permanent
Time limited, it expires after a period of time and can be renewed
Network
Nest ++ 2 Key
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Note: The license manager cannot be used for the Nest ++ 2 key
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On the windows start menu go to Programs > [Optitex12] > Utilities > LicenseManager (where
[Optitex12] is the start menu folder of the Optitex applications.
The License Manager opens.
Notes: The information displayed in the license manager as well as the available buttons depend
on:
For a network license, the license manager can be installed on its own without the full package. This is
useful when the license server does not need Optitex applications installed.
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Related Links
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Note: Sometimes switching USB ports may be required to invoke the driver installation. If this does
not help, in most cases, a manual installation of the drivers will do the trick.
Download: http://sentinelcustomer.safenet-inc.com/DownloadNotice.aspx?dID=8589947119
Accept the agreement.
Save the file to a location you can easily find (e.g. Your desktop).
Extract the downloaded zip file.
Run the HASPUserSetup.exe file.
The Sentinel HASP run time environment is installed.
The light of the key should be on now.
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A message appears:
3. Click OK to proceed.
A confirmation message appears:
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4. Click OK.
The License Manager now displays the licensed version as well as the modules included:
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3. Browse for a folder and save the file (in a location you can easily find, e.g. Your desktop).
4. Go to this website: http://chava.optitex.com/LicenseWebApp/Default.aspx.
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5. Proceed with step 3 on the web page to select the previously generated *.req file.
6. Proceed with step 4 on the web page to upload the file.
After a short while, the Save As dialog opens.
7. Save the returned license file (*.lis) in a location you can easily find (e.g. Your desktop).
8. Go back to the License Manager to install the license file.
9. Under License at the bottom, click Install License.
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When there is no access to the above web page, or if this process is unsuccessful, send the
generated request file to Optitex by mail (Worldwide: license.int@optitex.com, USA:
license.usa@optitex.com). You will receive a license file in return which you can save and install
as described above from step 8 onward.
The web page used in this process cannot be used for network keys!
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Make sure you read Before starting with the activation before activating.
To activate your network key:
1. On the windows start menu go to Programs > Optitex[Version #] > Utilities > OptitexHaspRUS.
The Sentinel Hasp RUS dialog opens:
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5. Click OK to proceed.
The c2v file dialog opens:
6. Select the c2v file created in step 2 above, and click Open.
7. After a short while, the confirmation message appears:
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8. Click OK.
The license manager now displays the licensed version as well as the modules included:
Note: Delete the c2v file after use. Reusing old c2v files may invalidate your license key.
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3. Save the received v2c file in a location you can find (e.g. Your desktop).
4. Go back to the License Manager to install the license file.
5. Under License at the bottom, click Install License.
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The license server is the computer available on the network, on which the network license key is
installed.
This computer distributes the licenses concurrently to the clients via the network, listening to the
default port: 1947.
The server can provide licenses following the license key activation, based on the number of
concurrent licenses available on the key.
The license server minimum Optitex requirements are the Sentinel Runtime environment, the
Optitex License Manager and the RUS utility. These are all included in the Optitex installation
package, but if needed can be installed separately (without the full package) on the server.
It is also possible to prepare the network license key on a different machine (e.g. one of the
workstations), follow the license activation then plug it into the server. An activated network
key can be moved to another computer without an additional activation.
For example, a commonly used practice is pointing the clients directly to the servers IP address
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2. Select an option from the menu on the left to view/configure/ monitor your licenses.
3. More information can be found under Help.
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Note: A real time indication of the location of the hasplm.ini file can be found in the ACC
Configuration page. You will find the path at the bottom of the page.
All these actions are applied by reactivating the key, following an authorization from Optitex.
Expiration Notification
With time limited license keys, a notification starts appearing 6 days prior to the expiration date.
This notification shows up every time you start the software, indicating the number of remaining days.
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When you start seeing these messages, contact Optitex (Worldwide: license.int@optitex.com, USA:
license.usa@optitex.com) and ask to extend the limit.
2. Click OK.
The License Manager opens displaying the license information.
Note: When following this procedure with non-time limited keys, the license manager is displayed
directly.
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This message appears when the system cannot connect to a license key. This can be caused for many
different reasons.
Possible causes and solutions:
Missing Local Key
1. The Key is not inserted
Insert your key into one of the USB ports and wait for the light to turn on.
Follow the steps in: What to do when the license key light is not on?
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This error is caused when the license file created in the previous activation is not available
Possible causes and solutions:
1. The license file was removed or deleted
2. Reactivation failed
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Verify that your system information is available before the activation by running msinfo32.exe
2. The request used to generate the license was produced on a different computer.
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This error is caused by lack of user permissions to install the license file.
Installing the license requires administrative permissions.
Solution: Log on as administrator to activate your license. Following the activation, the license will be
available to all users on the computer.
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You have used all the allowed activations. This happens when activating the license key too many times.
Solution: Ask Optitex to allow you an additional activation.
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Nest ++ 2 Licensing
This section describes all actions and work procedures that are required with Nest ++ 2 licensing.
Nest ++ 2 licenses require different setup and activation than regular licenses:
Related Links
4. The USB license key is inserted in the local machine and its light is on.
Note: After inserting the License key in one of the available USB ports on your machine, wait for
windows to install the drivers for the key. This is done automatically and normally takes less than a
minute. The process is complete when the light of the license key is on. Usually there is also a
notification from Windows if you click the icon on the taskbar.
If the Nest ++2 key light is not on do the following:
1. Try to switch the USB port.
2. If step 1 above doesnt help, reinstall the nesting pack and make sure to allow installing the nest ++2
key Sentinel drivers during the process.
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2. To verify that your hardware key is installed and recognized, click the Show License Status button.
The Nest ++ 2 Info dialog opens:
Copy the code and send it to, Worldwide: license.int@optitex.com, USA: license.usa@optitex.com.
After a while, a response code will be sent to from Optitex.
Copy and paste the response code in the Enter Update Code field.
Click the Enter Update Code button.
Your license is ready for use.
Note: Use Get Code once. Using it repeatedly will invalidate the key.
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Regular key
Time limited key
Network
Nest ++ 2 key
Note: With SRM Network keys, versions older than 11.3 cannot run.
Q: I have more than one key, how can I check which modules are available on the current key?
A: Open the License Manager. All available modules are listed.
Q: I have purchased additional modules. Why arent the checkboxes selected in the License Manager?
A: Your license must be updated by repeating the activation process. See, Activating a License Key.
Q: I just received my new key and the license manager shows the number 65535, instead of the
number on the stick. How come?
A: This indicates that the key was not initialized properly. Generate and send a request file and you will
receive a license file in return.
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Q: I have just upgraded to a new version, why does it say the license is not compatible?
A: Your license key needs to be aligned with the new version. Request Optitex to allow this and
following the confirmation, reactivate your key.
Q: How can I activate my key if I do not have an internet connection, or if I have a strict firewall?
A: You can activate your key offline. See: Workstation offline license activation, or Network license key
offline activation.
Q: Can I use my key on my office computer, my home computer and a laptop for traveling?
A: Yes, you can use your key on other machines but you must activate the key on each of the required
machines first.
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Q: Can I move my network key to another server once it is installed and what do I need to do?
A: An activated network key can be moved to another computer without a new activation. The new
computer must have the Sentinel runtime environment installed. If the license clients were configured
to connect to a different machine, they need to address the new license server now.
Q: What do I do if there are no floating licenses available, but no one has the program open?
A: Check to make sure that no one has a program minimized or hidden. Use the Sentinel Admin Control
Center (ACC) to check which clients are using the license. The administrator may close selected sessions
using the ACC.
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