DD System Hardware Guide

System Hardware Guide
Data Domain, Inc.

2421 Mission College Boulevard, Santa Clara, CA 95054
866-WE-DDUPE; 408-980-4800
770-0005-0006 Rev. B
September 14, 2009
Copyright 2005 - 2009 Data Domain, Inc. All rights reserved.

Data Domain, the Data Domain logo, and Global Compression are trademarks
or registered trademarks of Data Domain, Inc. All other trademarks used or
mentioned herein belong to their respective owners.
Data Domain products are protected by one or more of the following patents
issued to Data Domain. U.S. Patents 6,928,526; 7,007,141; 7,065,619; 7,143,251;
7,305,532; 7,373,464; 7,424,498; 7,434,015 and other patents and patents
pending in USA and other countries.
Disclaimer: The information contained in this publication is subject to change
without notice. Data Domain, Inc. makes no warranty of any kind with regard
to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Data Domain, Inc. shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this
manual.
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Access to Documents at Data Domain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Data Domain Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Data Domain System Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2: Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
NVRAM Battery Charging Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Battery Charge Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Battery Recharging Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power and Weight Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
External Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Chapter 3: PCI Cards for Data Domain Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
NIC Card Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Contents
Chapter 4: Data Domain Gateway Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hardware Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Supported Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Controllers and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
External Disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Fibre Channel Host Bus Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Gateway System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Troubleshooting and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Installation Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Recover from External Storage Array Controller Failure . . . . . . . . . . . . . . . . . . . . . . . . . 35
Disconnecting the Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Chapter 5: DD120 Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 6: DD580, DD565, DD530, and DD510 Systems . . . . . . . . . . . . . . . . . . . . . 45
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Hardware Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
System Card Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 7: DD560, DD460, DD430, and DD410 Systems . . . . . . . . . . . . . . . . . . . . . . 61
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Power Supply LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Hardware Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System Card Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Contents
About This Guide

This guide describes the specifications and components of your Data Domain system. It provides
instructions for installing, monitoring, and troubleshooting your system.
Guide Overview
This guide covers the Data Domain system models listed below and contains the following.
Chapter 1, Introduction
Chapter 2, Preparing for Installation
Chapter 3, PCI Cards for Data Domain Systems
Chapter 4, Data Domain Gateway Systems
Chapter 5, DD120 Systems
Chapter 6, DD580, DD565, DD530, and DD510 Systems
Chapter 7, DD560, DD460, DD430, and DD410 Systems
Note For information about more recent Data Domain system models, refer to the model-specific
Installation and Setup Guide and Hardware Overview documents. Visit
https://my.datadomain.com to see the latest documentation.
Related Documents
Related Documents
The following Data Domain system documentation provides additional information:
DD OS Release Notes Version 4.7
DD OS 4.7 Initial Configuration Guide
DD OS 4.7 Administration Guide
DD OS 4.7 Command Reference
DD OS 4.7 Command Reference Guide
Data Domain OpenStorage (OST) Administration Guide
Data Domain System Safety and Regulatory Information
Access to Documents at Data Domain

The Documentation page at https://my.datadomain.com/documentation provides access to three
categories of documents that are related to use of Data Domain products:
End-user documents, under Product Documentation.
Guides for how to integrate Data Domain systems with backup applications, arrays, and other
applications, under Integration Documentation.
Matrices that show which components are compatible with each other, under Compatibility
Matrices:
-
Data Domain hardware product numbers
Data Domain operating system (DDOS) versions
Backup applications and other application versions
Application server and client operating system versions
Hardware driver versions
To access Data Domain documents:

1. Log into the support portal at: https://my.datadomain.com/documentation.
2. To view end user documents, click Product Documentation and then perform the following
steps:
a. Select the Data Domain model from the Platform list and click View.
b. On the row for the correct Data Domain operating system (DD OS) version, click View
under Documentation.
8
Conventions
c. Click the desired title.

3. To view integration-related documents, perform the following steps:
a. Click Integration Documentation.
b. Select a vendor from the Vendor menu.
c. Select the desired title from the list and click View.
4. To view compatibility matrices, perform the following steps.
a. Click Compatibility Matrices.
b. Select the desired title from product menu and click View.
Conventions
The following tables describe the typographical conventions used in this guide.The following table
describes the typographical conventions used in this guide.
Typeface or
Symbol
Usage
Examples
Monospace
Commands, command
options, and parameters
and computer output.
Use the config command to

manage the Data Domain
system configuration
settings.
Monospace
bold
Commands the user types at

the command prompt (#).
Enter:
# config setup
Monospace
italic bold
Command variables the user

types at the command prompt
(#).
# log view file_name
Italic
Book titles, and variables.
Refer to the DD OS 4.7

Command Reference Guide for
complete descriptions of DD
OS commands.
Pipe (|) and

curly braces
({})
Choose (pipe) between a

required argument (curly
braces) in the CLI.
{arg1 | arg2}
Audience
Typeface or
Symbol
Usage
Examples
Brackets ([])
and ellipses
(...)
One or more (list with

commas and elipses)
optional (bracket)
arguments in the CLI.
[arg1, arg2, ...]
Audience
This guide is for system administrators who are familiar with standard backup software packages
and with general backup administration.
Data Domain Support

To resolve issues with Data Domain products, contact your contracted support provider or visit us
online at https://my.datadomain.com.
10
Introduction
The main differences between Data Domain systems are the throughput and the amount of data
storage capacity. Data Domain Gateway systems store data on external disk arrays through a Fibre
Channel connection.
Data Domain System Types

Data Domain systems have model numbers. The gateway version of a Data Domain system has the
same model number as the non-gateway version, but with the suffix g.
Data Domain Systems belong to one of the following sets. Every model in each set uses the same
motherboard and chassis. Installation, interface locations, and PCI slots are different for each set.
DD120
DD580, DD580g, DD565, DD530, DD510
DD560, DD560g, DD460, DD460g, DD430, DD410
Note For information about more recent Data Domain system models, refer to the model-specific
Installation and Setup Guide and Hardware Overview documents. Visit
https://my.datadomain.com to see the latest documentation.
For information about the Data Domain ES20 expansion shelf, see the separate document, Data
Domain Expansion Shelf Hardware Guide.
Table 1 on page 12 lists the capacities of the Data Domain systems. Data Domain system internal
indexes and other product components use variable amounts of storage, depending on the type of
data and the sizes of files. If you send different data sets to otherwise identical systems, one system
may, over time, have room for more or less actual backup data than another.
Note Data Domain system commands compute and display amounts of disk space or data as
decimal multiples of certain powers of two (210, 220, 230, and so forth). For example, 7 GiB
of disk space = 7 x 230 bytes = 7 x 1,073,741,824 bytes. Data Domain refers to this process
as base 2 calculation.
11
Note Illustrations of Data Domain system front panels in this document do not include the
protective bezel.
Table 1: Data Domain System capacities
System
Internal disks
CPU
Raw storage Data storage space

(Base 10
(Base 2
calculation)
calculation)
Data storage
space (Base 10
calculation)
External
storage
DD580*
15 500GB
2 Dual-Core
SATA HDDs 3.0 GHz Xeons
7.5 TB
4.9 TiB + 4.9TiB

per ES20-8TB
5.4 TB + 5.4 TB 3 ES20-8TB

per ES20-8TB
DD565*
15 500GB
2 Dual-Core
SATA HDDs 2.0 GHz Xeons
7.5 TB
4.9 TiB + 4.9TiB

per ES20-8TB
5.4 TB + 5.4 TB 2 ES20-8TB

per ES20-8TB
DD560*
15 500GB
SATA HDDs
2 3.6 GHz
Xeons
7.5 TB
4.9 TiB + 4.9TiB

per ES20-8TB
5.4 TB + 5.4 TB 2 ES20-8TB

per ES20-8TB
DD460*
15 400GB
SATA HDDs
2 3.2 GHz
Xeons
6.0 TB
3.9 TiB
4.3 TB
N/A
DD530
1 Dual-Core
9 500GB
SATA HDDs/ 2.0 GHz Xeon
15 500GB
SATA HDDs
4.5 TB/
7.5 TiB
2.5 TiB/ 4.1 TiB

5.17 TiB**
2.75 TB/ 4.51 TB

5.69 TB**
N/A
DD430
8 400GB
SATA HDDs
3.2 TB
1.9 TiB
2.1 TB
N/A
DD510
1 Dual-Core
9 250GB
SATA HDDs/ 1.6 GHz Xeon
15 250GB
SATA HDDs
2.25 TB/
3.75 TiB
DD410
8 160GB
SATA HDDs
1 3.0 GHz
Xeon
1.28 TB
0.7 TiB
0.8 TB
N/A
DD120
3 250 GB
SATA HDDs
1 Dual-Core
1.6 GHz Xeon
750 GB
348.2 GiB
373.87 GB
N/A
DD580g*
N/A
2 Dual-Core
3.0 GHz Xeons
22.8 TB
19.62 TiB
21.57 TB
3rd party
DD560g*
N/A
2 3.6 GHz
Xeons
17.3 TB
14.9 TiB
16.37 TB
3rd party
1 3.2 GHz
Xeon
1.15 TiB/ 1.91 TiB/ 1.27 TB/ 2.11 TB/

2.48 TiB**
2.73 TB**
N/A
Gateways
12

Table 1: Data Domain System capacities (continued)
System
Internal disks
CPU
DD460g*
N/A
2 3.2 GHz
Xeons
Raw storage Data storage space

(Base 10
(Base 2
calculation)
calculation)
N/A
4.2 TiB
Data storage
space (Base 10
calculation)
External
storage
4.6 TB
3rd party
* Marked platforms are available as controllers in the DDX array.

** The first value is for a base system; the second value is for a field-expanded system with two
RAID groups; the third value is for a factory-expanded system with one RAID group.
Introduction
13
14
Preparing for Installation
The site requirements for installing Data Domain systems differ according to model.
Note If the NVRAM card in your Data Domain system has fully charged batteries, the system
starts up normally. In most systems, however, the batteries need to be charged to ensure they
are either at or near maximum capacity.
This chapter contains the following sections:
NVRAM Battery Charging Instructions
Power and Weight Specifications
Environmental Specifications
Site Requirements
Rail Options
Power Considerations
External Connectivity
15

If the NVRAM card in your Data Domain system has fully charged batteries, the system starts up
normally. In most systems, however, the batteries need to be charged to ensure they are either at or
near maximum capacity.
If the batteries are partially discharged when you power up the system, an error light at the back of
the NVRAM card begins blinking, and an error message similar to the following appears on the
console:
NVRAM0: Size 5224288 KB, Battery 1 Enabled (FAILURE), Battery 2
Enabled (FAILURE)
Although the batteries begin to recharge after the system is powered on, it can take up to three
hours before they are fully charged. The system cannot be used before all of the batteries are fully
charged. Plan ahead when you schedule your installation.
Battery Charge Verification

Note Depending on the system, a NVRAM card has either two or three batteries. Some systems
contain two NVRAM cards.
Follow these instructions if your system starts up normally:
1. Enter the command system show nvram to check that each battery is enabled and
charged. The output is similar to the following:
NVRAM Card:
component
value
-------------------
---------------------
memory size
1024 MB
window size
16 MB
number of batteries
errors
0 PCI, 0 memory
battery 1
99% charged, enabled
battery 2
99% charged, enabled
2. If an error light at the back of the NVRAM card begins blinking, or the system does not start
up, see the next section, Battery Recharging Procedure.
16
Note If a battery shows 0% charge, the displayed charge percentage is not updated until the
battery is charged to 75% or more.
Battery Recharging Procedure

To recharge the NVRAM card batteries:
1. Reboot the system by using the command system reboot.

2. Press the F2 key (Del key on DD4xx and DD560 systems) when the diagnostic message
Press <F2> to enter setup or Press <Del> to enter setup appears, or
when an Intel or Data Domain logo splash screen appears.
3. Leave the system at the prompt for a minimum of three hours.
4. After at least three hours, reboot the system by pressing the Ctrl, Alt, and Delete keys
simultaneously.
5. Check the battery status by entering the system show nvram command. If any battery is
still not charged, the NVRAM card is defective and must be replaced.
6. Reboot the system by simultaneously pressing the Ctrl, Alt, and Delete keys.
17

The following table summarizes the power and weight requirements for the Data Domain systems:
Table 2: Power and Weight Specifications
18
Model
VA
BTU/hr
Amps
@ 115V
Amps
@ 230V
Weight
lb - kg
DD580
690
2346
6.0
3.0
78 - 35
DD565
644
2213
5.6
2.8
78 - 35
DD560
520
1776
4.5
2.3
80 - 36
DD530
base/expanded
403/483
1393/1663
3.5/4.2
1.8/2.1
68 - 31 / 78 - 35
DD510
base/expanded
403/483
1393/1663
3.5/4.2
1.8/2.1
68 - 31 / 78 - 35
DD120
353
876
2.2
1.1
23 - 11
DD460
460
1571
4.0
2.0
80 - 36
DD430
400
1366
3.5
1.7
66 - 30
DD410
400
1366
3.5
1.7
66 - 30
DD580g
431
1472
3.7
1.9
52 - 24
DD560g
276
956
2.4
1.2
52 - 24
DD460g
276
956
2.4
1.2
54 - 25
The following table summarizes the environmental specifications for the Data Domain systems:
Table 3: Environmental Specifications
Specifications
All Platforms except DD120
DD120
Operating Temperature
5 to 35 C (41 to 95 F)
10 to 35 C (41 to 95 F)
Operating Humidity
20% to 80%, non-condensing
20% to 80%, non-condensing
Non-operating Temperature -40 C to +65 C (-40 F to +149 F) -40 C to +65 C (-40 F to +149 F)
Operating Acoustic Noise
Max 7.5 BA, at rear of unit when all Max 7.0 BA, at rear of unit when all
drives seek simultaneously
drives seek simultaneously
19
Site Requirements
Site Requirements
The following table summarizes the site requirements for installing Data Domain systems:
Table 4: Site requirements
Requirement
DD120
DD5xx, DD5xxg, DD4xx, DD4xxg
Vertical space in
standard 19, four
post rack
U = 1.75"
1U
3U
Do not use a two-post rack. See the slide rail and installation documentation in the
packaging for installing in a rack.
If a Data Domain system is installed in a rack with limited space above the Data
Domain system, use cables that are long enough to allow sliding the Data Domain
system out on the slide rails for servicing.
Dimensions WxDxH
in (cm)
19 x 27.25 x 1.75
19 x 27 x 5.2
(48.3) x (69.2) x (4.3)
(48.3) x (66.6) x (13.2)
Air Conditioning
Air conditioning that can cope with the maximum BTU/hr thermal rating
specified in , Power and Weight Specifications.
Temperature Controls Adequate temperature control with a

gradient (change) not to exceed 50 F
(10 C) in an hour.
Ventilation & Airflow
Adequate temperature control with a

gradient (change) not to exceed 86 F
(30 C) in an hour.
In a closed or multi-unit rack, ensure that the unit has adequate airflow through
front bezel and back panel and that the ambient air temperature requirements are
met. Ensure that the front bezel and back panel clearances are met. Back pressure
by rack doors and obstacles not to exceed 5 pascals (0.5 mm. water gauge
pressure or 0.9997 psi).
Front Bezel Clearance 1.54 inches (4 cm) of unobstructed clearance (Bezel on)
Back Panel Clearance Five inches (12.7 cm) of unobstructed clearance
Power / Grounding
One single phase AC power outlet with Three AC power outlets with an earth
an earth ground conductor (safety
ground conductor (safety ground) rated
ground) rated no more that 20 amps.
no more that 20 amps.
A safe electrical earth connection must A safe electrical earth connection must
be provided to the power cord.
be provided to each power cord.
Voltage 100-120 VAC;
Frequency: 50 to 60 Hz.
20
Voltage 100-120 VAC or 200-240 VAC;

Frequency: 50 to 60 Hz.
Rail Options
Rail Options
The following table summarizes the rail hardware for installing Data Domain systems.
Table 5: Rail Options
System
Rail Kit
Rack Depth
DD120
X-DD120-RAIL
Spare, Slide Rail Kit, DD120
23.5 - 30.5 in.

(59.7 - 77.5 cm)
DD4XX
DD5XX
X-DD500-RAIL
Spare, Slide Rail Kit, DD500 and DD400 Series
28-33.5 in.
(71.1 - 85.1 cm)
X-RAIL-EXTEND
Spare, Rail Extender, DD500 Series
23.5 - 37 in.
(59.7 - 94 cm)
X-ES20-RAIL
Spare, Slide Rail Kit, ES20
24 - 37 in.
(61 - 94 cm)
ES20
Power Considerations
Caution Ensure that the circuit used for the Data Domain system is not overloaded. Look for the
power ratings on the nameplates of all equipment on the circuit. The total load on the
circuit should not exceed the maximum circuit rating.
21
For configuration and administrative tasks, you need a serial console, or an Ethernet connection, or
a keyboard and monitor.
All systems have two copper Ethernet connections on the motherboard. These can be used for
system management and for data transfer to and from servers. Optional additional interfaces are
available for all models except the DD120. For an Ethernet connection, you can configure different
network interfaces on a Data Domain system to different subnets. However, if the Data Domain
software version is prior to DD OS 4.5, you must not link multiple interfaces to the same LAN or
VLAN in the network.
Proper connectivity requires that you must use the proper cable and connector types.
If the Data Domain system uses fiber gigabit Ethernet interfaces, the cables and connecting
ports on the other end must be SX compatible.
If the Data Domain system uses copper gigabit Ethernet interfaces, the cables and connecting
ports on the other end must be RJ45 compatible.
If the Data Domain system uses copper 10 gigabit Ethernet interfaces, the cables and
connecting ports on the other end must be copper 10GbE CX4 compatible.
If the Data Domain system uses optical 10 gigabit Ethernet interfaces, the cables and
connecting ports on the other end must be optical 10GbE LC compatible.
All Data Domain systems except the DD120 support Fibre Channel VTL connectivity for data
transfer to and from backup servers.
22
If the Data Domain system uses optical 2 gigabit Fibre Channel interfaces, the cables and
connecting ports on the other end must be optical 2Gb FC LC compatible.
If the Data Domain system uses optical 4 gigabit Fibre Channel interfaces, the cables and
connecting ports on the other end must be optical 4Gb FC LC compatible.
PCI Cards for Data Domain Systems
The following PCI cards are available with use in Data Domain Systems.
512MB NVRAM PCI
1024MB NVRAM PCI
Single Port SAS PCIe HBA
Dual Port SAS PCIe HBA (requires DD OS 4.5 or later)
Dual port 2Gb Fibre Channel PCI-X HBA for Gateway Storage
Dual port 4Gb Fibre Channel PCIe HBA for Gateway Storage (requires DD OS 4.5 or later)
Single port 2Gb Fibre Channel PCI-X HBA for VTL
Dual port 4Gb Fibre Channel PCIe HBA for VTL (requires DD OS 4.4 or later)
Dual port copper 1Gb (1000 BASE-T) Ethernet PCI-X NIC with RJ45 connectors
Dual port copper 1Gb (1000 BASE-T) Ethernet PCIe NIC with RJ45 connectors
Dual port optical 1Gb (1000 BASE-SX) multi-mode fiber Ethernet PCI-X NIC with LC
connectors
Dual port optical 1Gb (1000 BASE-SX) multi-mode fiber Ethernet PCIe NIC with LC
connectors
Dual port copper 10 Gb (10GBASE-CX4) Ethernet PCIe NIC with CX4 connectors (requires
DD OS 4.5 or later)
Single port optical 10 Gb (10GBASE-SX) multi-mode fiber (850 nm) Ethernet PCIe NIC with
an LC connector (requires DD OS 4.6 or later)
23
The connectivity and functionality for the LED(s) for each NIC is as follows:
NVRAM PCI-X: The 512MB and 1024NB NVRAM card has multiple LEDs. The LEDs from the
bottom to the top are:
A Test LED switch that lights the three NVRAM LEDs to test their functionality
A power on/off indicator that glows green when powered on
A fault indicator for the two batteries on the NVRAM card. The LEDs will flash if the batteries
are discharged. If the batteries remain discharged after five hours, the LEDs remain on
constantly.
The LED labeled Remove is not used.
Single Port SAS PCIe HBA: Each SAS HBA port accepts a Infiniband style SAS connector
(SFP-8470) and has two LEDs.
The LED on the right flashes when the card has power and is ready for use.
The LED on the left flashes when data passes between an expansion shelf and the Data
Domain system
Dual Port SAS PCIe HBA: Each SAS HBA port accepts a miniSAS connector (SFF-8088) and
has two LEDs.
The LED on the right flashes when the card has power and is ready for use.
The LED on the left flashes when data passes between an expansion shelf and the Data
Domain system.
Dual port 2Gb Fibre Channel PCI-X HBA for Gateway Storage: Each 2Gbps Fibre Channel
port accepts an LC connector and has three LEDs.
All three LEDs flash at the same time when power is on and the port has no online connection.
The yellow LED on the left glows steadily when a 4 Gbps online connection is live and flashes
with I/O activity.
The other two LEDs are for 2 Gbps and 1 Gbps links. All LEDs flash alternately for a firmware
error.
Dual port 4Gb Fibre Channel PCIe HBA for Gateway Storage: Each 4Gbps Fibre Channel port
accepts an LC connector and has three LEDs.
24
with I/O activity.
error.
Single port 2Gb Fibre Channel PCI-X HBA for VTL: Each 2Gbps Fibre Channel port accepts
an LC connector and has three LEDs.
with I/O activity.
error.
Dual port 4Gb Fibre Channel PCIe HBA for VTL: Each 4Gbps Fibre Channel port accepts an
LC connector and has three LEDs.
with I/O activity.
error
Dual port copper 1Gb (1000 BASE-T) Ethernet NIC with RJ45 connectors: Each 1Gb copper
Ethernet port accepts a RJ45 connector and has an
The upper LED that flashes green when the connection is active and a
The lower LED that glows green when the connection is 10/100 Base-T or amber when the
connection is Gigabit.
Dual port optical 1Gb (1000 BASE-SX) multi-mode fiber Ethernet NIC with LC connectors:
Each 1Gb fiber Ethernet port accepts an LC connector and has an LED that glows steadily when the
connection is live.
Dual port copper 10 Gb (10GBASE-CX4) Ethernet NIC with CX4 connectors (requires DD
OS 4.5 or later): Each 10Gb copper Ethernet port accepts a CX4 connector and has:
A single LED above the port that glows steady green when the link is active and flashes yellow
when data is sent through the port.
A single LED between the ports glows red when the board powers on for the first time. After
the driver for the board is loaded in the system, the LED does not come on again.
Single port optical 10 Gb (10GBASE-SX) multi-mode fiber (850 nm) Ethernet NIC with an
LC connector (requires DD OS 4.6 or later): Each 10Gb optical Ethernet port accepts a LC
connector and has:
A single LED above the port that glows steady green when the link is active and flashes yellow
when data is sent through the port.
A single LED below the port glows red when the board powers on for the first time. After the
driver for the board is loaded in the system, the LED does not come on again.
25
NIC Card Replacement

Caution Only trained and qualified personnel should be allowed to install or replace this
equipment.
During the procedure, wear a grounding wrist strap to avoid ESD damage to the
equipment.
An optional Ethernet card adds one or two Ethernet ports to a Data Domain system. The cards can
be any of the following, in any combination.
1GbE copper, 2 ports
1GbE fiber, 2 ports
10GbE copper, 2 ports
10GbE fiber, 1 port
Figure 8 shows the Ethernet card locations in slots 5 and 6. The card slots are numbered from 6 to 1
from left to right as seen from the rear of the system.
6 5 4 3 2 1
DD OS 4.4x and earlier optional

second Ethernet card
DD OS 4.3x and earlier

optional Ethernet card
DD OS 4.4x and earlier optional

first Ethernet card
Figure 8: Ethernet card and locations for the DD510, DDDD530, DD565, and DD580, and DD580g
Figure 8 shows the first four Ethernet ports as seen on the back panel of a DD580 system and has
pointers to the locations of the fifth and sixth ports when a second Ethernet card is installed in slot
6. In Figure 8, the ports show as copper ports. Fiber ports are installed in the same vertical slots.
26
DD OS Version
4.5x or above
4.4.x
4.3x or earlier
Model Numbers
DD580, DD580g,
DD565
DD580, DD580g,
DD565
DD580, DD580g,
DD565, DD530, DD510
Supports
One or two 1GbE or 10GbE cards. The first card must be in
slot 5 and the second card must be in slot 6.
One or two 1GbE cards. The first card must be in slot 5 and
the second card must be in slot 6.
One 1GbE card. The card is in slot 5.
Table 6: Supported cards by model and DD OS version

A system with two Ethernet cards can have four, five or six ports, depending on the type of NICs
installed. For example, a Data Domain system with two 10GbE fiber NICs will only have four ports
(eth0, eth1, eth2, and eth3), because 10GbE cards have only one port each. A Data Domain system
with two 1GbE or 10GbE copper NICs or 1GbE fiber NICs will have six ports (eth0, eth1, eth2,
eth3, eth4, and eth5), because those cards have two ports each.
DD OS does not have fixed Ethernet port mapping. All Ethernet ports are sorted by port type and
then by bus number. For example, 1GbE ports will always be listed before 10GbE ports. Slot 6 will
always be listed before slot 5 on DD580, DD580g, and DD565 series.
Note When the first optional NIC is in slot 5, adding a second NIC card will cause the port
numbers to be changed, except when the first NIC is 1GbE and the second NIC is 10GbE. If
the first optional NIC is in slot 6, adding a second optional NIC in slot 5 will cause the port
names to be changed only if the first NIC is 10GbE and the second NIC is 1GbE.
The following table show the possible port mappings for Ethernet ports 5 and 6:
Slot 5 (right)
None
1GbE, PCIe 2 port, (copper or optical) eth2, eth3
10GbE, PCIe, CX4, 2 port, CU, 3U/LP, eth2, eth3
10GbE, MMF 850, Single Port, Fiber, eth2
None
1GbE, PCIe 2 port, (copper or optical), eth4, eth5
None
None
Slot 6 (left)
None
None
None
None
Table 7: Ethernet port mapping

27
When the first optional NIC is in slot 5, adding a second NIC card will cause the port numbers to be
changed, except when the first NIC is 1GbE and the second NIC is 10GbE. If the first optional NIC
is in slot 6, adding a second optional NIC in slot 5 will cause the port names to be changed only if
the first NIC is 10GbE and the second NIC is 1GbE.
28
Data Domain Gateway Systems
Data Domain Gateway systems store data in and restore data from externally attached disk arrays
through Fibre Channel connections. The Data Domain Gateway systems are DD460g, DD560g,
and DD580g. A Data Domain Gateway system has the same chassis and CPUs as a DD460,
DD560, or DD580 system. See the corresponding chapters for additional information.
Multiple Data Domain Gateway systems can access storage on a single storage array.
This chapter covers the following:
Hardware Interfaces
Gateway System Installation
Troubleshooting and Maintenance
29
Hardware Interfaces
Hardware Interfaces
For DD580g front and back panel hardware interfaces, see DD580, DD565, DD530, and DD510
Systems on page 45. For DD560g and DD460g front and back panel hardware interfaces, see
DD560, DD460, DD430, and DD410 Systems on page 61.
This section covers the following:
Supported Connectivity
Controllers and Ports
External Disks
Replication
Fibre Channel Host Bus Adapters
Supported Connectivity
Data Domain Gateway systems store data in and restore data from externally attached disk arrays
through Fibre Channel connections. Currently, the Data Domain Gateway systems support the
following types of connectivity:
Fibre Channel direct-attached connectivity to a storage array using a 1, 2, or 4 Gb/sec Fibre

Channel interface. The FC-AL loop mode is required.
Fibre Channel SAN-attached connectivity to a storage array using a 1, 2, or 4 Gb/sec Fibre

Channel interface.
See the Gateway Compatibility Matrix on the Data Domain Support web site for the latest updates
of certified storage arrays, storage firmware, and SAN topology.
Controllers and Ports

A single storage controller port is needed for direct connect to the gateway. Optional redundant
connectivity is supported. If redundant connectivity is not used, port and controller failover on the
storage array must be disabled.
The storage array can have single or multiple controllers and each controller can have multiple
ports.
The storage array port used for gateway connectivity cannot be shared with other SAN-connected
hosts that access the array.
30
Hardware Interfaces
External Disks
The external physical disks that provide storage to the gateway should be dedicated to the gateway
and not shared with other hosts.
A volume on the gateway system may use any of the disk types supported on the disk array.
However, only one disk type can be used for all Logical Unit Numbers (LUNs) in the volume to
assure equal performance for all LUNs.
All disks in the LUNs must be like drives in identical RAID configurations.
Replication
For replication between a Data Domain Gateway system and other model Data Domain systems,
the total amount of storage to be replicated on the originator must not exceed the total amount of
storage on the destination.
Replication between Data Domain Gateway systems must use storage arrays with similar
performance characteristics. The size of destination storage must be equal to or greater than the size
of source storage. Configurations do not need to be identical.
Fibre Channel Host Bus Adapters

A Fibre Channel Host Bus Adapter (HBA) in the Data Domain system communicates with the
external disk array.
DD460g and DD560g Data Domain systems use a single HBA (with up to two ports) in slot 2 of
the PCI card array.
DD580g Data Domain systems using DD OS 4.4.x or later can have up to two dual-port HBAs with
the first in slot 4 and the second in slot 3 of the PCI card array. For card locations, refer to the
chapter that describes your Data Domain System.
Multipath (Failover) Support
All Data Domain systems with DD OS 4.4.x or later support Fibre Channel multipathing. Models
with earlier DD OS releases do not support multipathing.
31

A Data Domain Gateway system that uses external storage must first connect with the external
storage. After connecting, it needs to be configured in order to use this storage.
Multiple storage array RAID configurations can be used; however, you should select RAID
configurations that provide the fastest possible sequential data access for the type of disks used.
When using a SAN-attached Data Domain Gateway system, the SAN must be zoned before the
Data Domain system is booted.
To install a gateway system:
1. Physically install the Data Domain Gateway system. For a DD580g, see Installation on
page 57. For a DD560g or DD460g, see Installation on page 71.
2. On the external disk array system, create the logical units (LUNs) for use by the Data Domain
system.
3. On the external disk array system, configure LUN masking so that the Data Domain system
can see only those LUNs that should be available to the Data Domain system. The Data
Domain system writes to every LUN that is available.
4. Connect the Fibre Channel cable from one Fibre Channel controller port on the disk array to
one of the Fibre Channel HBA card ports on the back of the Data Domain system (use only one
port on the HBA card).
5. Connect a serial terminal to the Data Domain system. A VGA console does not display the
menu mentioned in the next step of this procedure.
6. Press the Power button on the front of the Data Domain system. During the initial system start,
the Data Domain system does not know of the available LUNs. The following menu appears
with the Do a New Install entry selected:
New Install
1. Do a New Install
2. Show Configuration
3. Reboot
7. Check that the LUNs available from the connected array system are correct. Use the
down-arrow key, select Show Configuration, and press Enter. The configuration menu appears
with Show Storage Information selected:
System Configuration
(Before Installation)
32
1.
2.
3.
4.
5.
Show Storage Information

Show Head Information
Go to Previous Menu
Go to Rescue Menu
Reboot
8. Press Enter to display storage information. Each LUN that is available from the array system
appears as a one line entry in the List of SCSI Disks/LUNs. The Valid RAID DiskGroup UUID
List section shows no disk groups until after installation. Use the arrow keys to move up and
down in the display.
Storage Details
Software Version: 4.3.1.0-47228
Valid RAID DiskGroup UUID List:
ID
DiskGroup UUID Last Attached Serialno
------------------------------------------------- No diskgroup uuids were found -List of SCSI Disks/LUNs:
(Press ctrl+m for disk size information)
ID
UUID tgt lun loop
wwpn
comments
--------------------------------------------------------------1
No UUID
0
0
0 500601603020e212
2
No UUID
0
4
0 500601603020e212
Number of Flash disks: 1
---------------------------------------Errors Encountered:
----------------------------------------- No errors to report
9. Press Enter to return to the New Install menu.
10. Use the up-arrow key to select Do a New Install.
11. Press Enter to start the installation. The system automatically configures the use of all LUNs
available from the array.
12. Press Enter to accept the Yes selection in the New Install? Are you sure? display. No other user
input is required.
A number of displays appear during the reboot. Each one automatically times-out with the
displayed information and the reboot continues.
33
13. When the reboot completes, the login prompt appears. You can login and configure the Data
Domain system.
Note To add more LUNs after the New Install procedure, use the disk add command.
34

Troubleshooting Installation Problems
Recover from External Storage Array Controller Failure
Disconnecting the Fibre Channel
Troubleshooting Installation Problems

Problems during installation (or the loss of access to a configured LUN) cause the Data Domain
system to stop booting and display a troubleshooting menu with the title of System
Misconfigured. Possible problems are:
The card is faulty.
The cables are not properly connected.
If the Data Domain system is in a switch zone, the zone may not have the correct WWNs for
the ports on the card. You can get the WWNs from the name server for the switch. The name
server logs the WWN of all attempted logins. If switch zoning is the problem, update zoning
with the new WWNs and boot the Data Domain system again.
Call Data Domain Technical Support for further troubleshooting.
Recover from External Storage Array Controller Failure

If an external storage array controller fails, the LUNs can be presented to the Data Domain
Gateway system by another controller.
Use the following procedure:
1. Shut down the Data Domain Gateway system.
2. Make changes to the external storage such as switch zoning, LUN trespass, and so on, to
present the LUNs through another storage controller Fibre Channel port. Use the same Host
LUN IDs and a different WWPN.
3. Follow the steps in this chapter to reinstall.
35
Disconnecting the Fibre Channel

If redundant connectivity is not used, then a Data Domain system does not support temporary Fibre
Channel disconnection while the Data Domain system is active.
Removing the fiber cable that connects the Data Domain system and the storage array may lead to a
system reboot at any time that the Data Domain system has I/O activity.
Note Data Domain recommends shutting down the Data Domain system before removing the
cable.
36
DD120 Systems
The Data Domain DD120 system uses the same operating system as used in other Data Domain
systems. Setting up the system and using DD OS features, such as replication, are done in the same
way as with other Data Domain systems. See Chapter 2 Preparing for Installation for additional
information on each system.
Hardware Overview
Installation
DHCP Server
37
Hardware Overview
Hardware Overview
The front and back panels of Data Domain DD120 systems have a number of hardware interfaces
and LEDs.
System Features
Front Panel
Back Panel
Power Supply Unit
System Features
Table 8 shows the DD120 system features:
Table 8: DD120 system features
Feature
DD120
Rack Height
1U
NVRAM
512 MB battery-backed NVRAM card for data integrity during a power outage
Power
1 power supply
Fans
2 non redundant
Motherboard IO
2 1000/100/10 Copper Ethernet
PCI-X Slots
None
Memory
4GB
Internal Disk Drives*
3 250 GB SATA HDD running in RAID 5 configuration, hot swap HDD
External Storage
None
* The disk carriers are different than those used in other Data Domain systems. When replacing a
disk, use only disks and carriers certified for the corresponding by Data Domain.
38
Hardware Overview
Front Panel
The control panel is on the far right side of the DD120 front panel. See Figure 9 for the location.
Control panel
Figure 9: Control panel location
Figure 10 shows control panel functions.

eth0 LED
Power LED
System status LED
eth1 LED
Disk LED
Power on
Figure 10: Front control panel
The eth0 and eth1 LEDs glow green when the ports have a valid connection and flash green during
data transfer.
The power LED glows green when power is on.
The disk LED flashes green when any disk has data transfer activity.
DD120 Systems
39
Hardware Overview
The system status LED glows green during normal operation. Flashing green means that the system
is degraded. Flashing amber denotes a non-critical condition. A steady amber denotes a critical
condition. Each state has multiple possible causes:
Table 9: System status LED
State
Green Flashing:
Degraded
Possible Causes
One or more bad DIMMs, but memory is still adequate. Processes may run slowly.
A blower failure, but the system is not overheated.
A non-critical temperature or voltage threshold was crossed.
Amber Flashing:
Non-Fatal Alarm
A critical voltage threshold was crossed.

A temperature (CPU or memory) critical threshold was crossed.
A motherboard voltage regulator overheated.
The minimum number of blowers to maintain cooling is not present.
Too many correctable memory errors.
Amber Steady:
Multiple DIMM failures.
Critical
Internal CPU errors.
Non-Recoverable Errors
Processor 1 is missing.
Each disk drive carrier has one LED on the right side. The LED:
flashes green during disk activity
glows a steady amber when the disk is failed
flashes amber when targeted by the Data Domain system disk beacon command.
Caution The disk carriers are different than those used in other Data Domain systems. When
replacing a disk, use only disks and carriers certified for the DD120 by Data Domain.
40
Hardware Overview
Back Panel
The back panel is where you connect to a DD120 system with a serial console, a monitor and
keyboard, or through an Ethernet connection. See Figure 11. The Ethernet interfaces eth0 and eth1
are for data transfer to the system or for administrative access over a network. Both Ethernet
interfaces are 1000 Base-T Gigabit copper ports that can accept 10/100 Base-T or Gigabit
connections.
Eth0 and eth1 each have two LEDs, one on each side of the port. When the LED on the left side is
dark, the port has no active connection. When the LED on the left is green, the connection speed is
10/100 Base-T. When the LED on the left is amber, the connection speed is 1000 Base-T gigabit.
The LED on the right flashes amber when the connection is active with network traffic.
Mouse
Keyboard
Serial Video eth0

port port
eth1
Figure 11: DD120 back panel
Power Supply Unit

A DD120 has one power supply unit. The power unit has an LED that glows green when the unit is
functional. The LED glows amber if the unit has failed, but still has power. The LED also glows
amber when the Data Domain system is turned off but the unit is still plugged in to a live power
source. The LED is dark if the unit has no power.
DD120 Systems
41
Installation
Installation
Note Illustrations of Data Domain system front panels in this document do not include the
protective bezel.
To install a DD120 Data Domain system:
1. Complete all site preparation as described in Power and Weight Specifications on page 18.
2. Set up the rack-mounting hardware. See the slide rail and rack installation instructions in the
slide rail package that is in the DD120 shipping box.
3. Attach the rack handles to each side of the DD120 face plate.
4. To use DHCP with Ethernet interfaces:
-
Configure the DHCP server with the appropriate Data Domain system information.
Provide DHCP information for at least one interface.
The alternative to DHCP is to use a serial console or a keyboard and monitor. Use a serial
console or a monitor and keyboard if you are not using an Ethernet interface for configuration.
5. Mount the DD120 in a 1U space in a 19-inch, four-post rack using the following procedure.
Use the slide rails provided. Any other means of mounting the Data Domain system must be
rated for at least 23 pounds (11 kilograms). Do NOT install a DD120 in a two-post rack.
a. Attach a rack handle to each side of the DD120 face plate. See Figure 12. The rack
handles and screws are in the plastic bag of miscellaneous parts.
Figure 12: Rack handles
b. Open the slide rails package that ships with the Data Domain system.
c. Use the slide rail instructions to mount the inner rails onto the Data Domain system and
mount the outer rails onto the rack.
42
Installation
d. Slide the Data Domain system all the way into the rack.
6. Determine whether your configuration and ongoing administration access for the Data Domain
system is to be through an Ethernet connection, a serial console, or a monitor and keyboard.
Then perform the appropriate substep.
-
For an Ethernet connection, attach an Ethernet cable to one of the Ethernet interfaces, eth0
or eth1 on the back panel. See Figure 13 for Ethernet interface locations.
For a serial console, attach an RS232 null modem cable to the serial port on the back
panel. See Figure 13. Use the console communication settings of: 9600 baud, 8 data bits,
no parity, 1 stop bit.
For a monitor and keyboard, attach the monitor to the port video port and the keyboard to
the keyboard port. See Figure 13 for locations.
Mouse
Keyboard
Serial Video eth0

port port
eth1
Figure 13: DD120 back panel
7. For backup and restore communications to and from the Data Domain system, attach at least
one Ethernet cable to an Ethernet port on the back panel. See Figure 13 for interface locations.
8. Attach the power cord to the power supply. See Figure 13 for the location.
9. Plug the power cord into the power source.
10. Push the power button to start the Data Domain system. See Figure 10 on page 39 for the
location of the power button.
After the Data Domain system starts, the power-on LED glows green. See Figure 10 on page 39 for
the location of the power-on LED.
DD120 Systems
43
DHCP Server
DHCP Server
If one or more of the Ethernet interfaces are to use DHCP, the DHCP server needs MAC addresses
for the interfaces and a hostname for the Data Domain system. Data Domain recommends
configuring infinite lease IP addresses for the Data Domain system interfaces. Not all of the
interfaces need to use DHCP.
If you set an interface to use DHCP and DHCP is not yet available to the interface, the Data
Domain system attempts to set up the interface without DHCP until DHCP is available. Use the
net show settings command to display which interfaces are configured for DHCP.
The eth0 and eth1 Ethernet interfaces on the back of the Data Domain system (see Figure 13 on
page 43) are each labeled with a MAC address. Eth0 and eth1 are copper 1000 Base-T gigabit
interfaces.
44
DD580, DD565, DD530, and DD510 Systems
The Data Domain DD580, DD580g, DD565, DD530, and DD510 systems use the same operating
system as used in other Data Domain systems. Setting up the system and using DD OS features are
done in the same way as with other Data Domain systems.
Data Domain DD580, DD580g, DD565, DD530, and DD510 systems share the same base
motherboard in the chassis. References to a Data Domain system in this section apply to all DD580,
DD565, DD530, and DD510 systems. See Chapter 2 Preparing for Installation for additional
Note Data Domain Gateway Systemscontains instructions for installing and configuring Data
Domain Gateway systems (for example, Data Domain DD580g system).
Table 1 on page 12 gives the amount of external storage that each Data Domain system supports.
For further information, see the Data Domain Expansion Shelf Hardware Guide.
Hardware Overview
Installation
DHCP Server
45
Hardware Overview
Hardware Overview
The front and back panels of Data Domain DD580, DD580g, DD565, DD530, and DD510 systems
have a number of hardware interfaces and LEDs. The internal and external disk configurations vary
by model.
46
System Features
Front Panel
Back Panel
Power Supply LEDs
Hardware Interface
System Card Interface
Hardware Overview
System Features
Table 10 shows the DD580, DD580g, DD565, DD530, and DD510 features:
Table 10: DD580, DD580g, DD565, DD530, and DD510 features
Feature
DD580
DD580g
DD565
DD530
DD510
Rack Height
3U
NVRAM
Power
N + 1, 3 redundant, hot swap power
Fans
Redundant, Not Hot swap
Motherboard
IO
PCI-X Slots
2 slots for data access over IP or Fibre Channel 1 slot for data access over IP or
Fibre Channel
Memory
16 GB for
31.5 TB
16 GB for
22.8 TB of 3rd
party
provisioned
storage
8 GB for
15.5 TB
12 GB for
15.5 TB to
23.5TB
4GB
Internal RAID 15 500 GB

6 Disk Drives* SATA HDD
None
15 500 GB
SATA HDD
9 or 15 500
GB SATA
HDD
External
Storage
None
None
None
None
Up to 3
ES20-8TB
9 or 15 250 GB
SATA HDD
Up to 3
ES20-8TB
47
Hardware Overview
Front Panel
The upper right corner of the front panel has all of the front-panel interfaces (except for the disk
activity LEDs). See Figure 14.
System power on
Reboot the system
Power on indicator
System ready
OK
Rack screw
ALERT status
Figure 14: Front panel operations functions and indicators
At the top is the system power on button.

Caution Below the power button is a very small button labelled RESET. The button immediately
reboots the system. Do not press RESET unless instructed to by Data Domain Technical
Support.
Table 11: Front panel LEDs
LED
State
Power-on Indicator
The LED is the power on indicator that glows green when power is on.
System Status Indicator
The LED glows steadily green when the system is finished booting up and is in
normal working mode.
The LED blinks on and off when something in the system is degraded, such as
when some memory is bad, one or more fans have failed, or a power supply has
failed.
The LED is off during system boot up and when the ALERT LED is active.
48
Hardware Overview
Table 11: Front panel LEDs
LED
Alert Status Indicator
State
The LED glows red for fatal errors that shut down the system, such as
temperature or voltage extremes.
The LED blinks on and off for non-fatal errors, such as nearing a critical
voltage threshold, too many fans have failed, or too many memory errors
occurred in a given time.
Caution The rack screw keeps the chassis from sliding forward and back when in a rack with
slide rails. Use a 10-32 nut to secure the rack screw to the rack. The rack screws
cannot support the weight of the chassis in a rack. Use the rack screws only in
combination with the slide rails that are included in the shipping crate with the
system.
Each disk has two LEDs at the bottom of the disk carrier. See Figure 15. The right LED on each
disk flashes (green or blue depending on the Data Domain system model) whenever the system
accesses the disk. The left LED glows red when the disk has failed. Both LEDs are dark on the disk
that is available as a spare.
Disk LEDs
Figure 15: Disk activity LEDs
49
Hardware Overview
Back Panel
The back panel has three major functional areas: the power supply units, a hardware interface
panel, and a system card interface area. See Figure 16.
Power
supply
units
Hardware interface panel
System card interfaces
Figure 16: Back panel
Power Supply LEDs

A Data Domain system has three power supply units. Each power unit has an LED (see Figure 17)
that glows green when the unit is functional. The LED glows amber if the unit has failed, but still
has power. The LED also glows amber when the Data Domain system is turned off but the unit is
still plugged in to a live power source. The LED is dark if the unit has no power.
LED locations
Figure 17: Power unit LEDs
50
Hardware Overview
Hardware Interface
The hardware interface panel is where you connect to a Data Domain system with a serial console,
a monitor and keyboard, or through an Ethernet connection. See Figure 18 on page 51. The
Ethernet interfaces eth0 and eth1 are for data transfer to the Data Domain system or for
administrative access over a network. Both Ethernet interfaces are 1000 Base-T Gigabit copper
ports that can accept 10/100 Base-T or Gigabit connections. The four USB ports below the Ethernet
ports are currently not used.
Each Ethernet connection has two LEDs, one on each side. The left LED is the Link/Activity LED.
When the LED on the left side is dark, the port has no live connection. The LED glows green when
a link is established and flashes green with transmit/receive traffic. The speed LED (on the right
side of the connector) indicates 1000-Mbps operation when amber, 100-Mbps when green and
10-Mbps when off.
eth1
Keyboard
port
eth0
Console port
Monitor
(VGA) port
Figure 18: Hardware interface panel
51
Hardware Overview

The system card interface area gives access to the cards in the internal PCI card array. See Figure
19 for PCI array slot numbering. Preparing for Installation on page 15 for additional information
on each PCI card.
Slot numbers
Ethernet NIC
6 5 4 3 2 1
NVRAM remove indicator

Fault - bad NVRAM card battery
indicator
VTL HBA
NVRAM power on/off indicator

Test LED switch
SAS HBA (for an expansion shelf)
SAS HBA (for an expansion shelf)
Figure 19: System card interfaces and LEDs
The system card interface area supports the following standard height PCI options:
52
The 512MB NVRAM card
Optional Serial attached SCSI (SAS) HBA cards for expansion shelves connectivity on the
DD580 and DD565 or dual-port 4Gb Fibre Channel HBA cards for 3rd party storage
connectivity on the DD580g.
Optional network interface (NIC) cards
Optional Fibre Channel host bus adapter (HBA) card(s) for the VTL feature
Hardware Overview
Figure 20 is a schematic of the location of system components from the center fans to the back
panel of a Data Domain system. The PCI card array is in the back left corner of the chassis when
viewed from the front of the Data Domain system.
Back panel
System
front panel
Figure 20: Peripheral card slots
53
Hardware Overview
PCI Card Locations with DD OS 4.4.x and Later

Table 12 lists the mandatory and optional standard height PCI cards used in each slot for the Data
Domain systems that are delivered with DD OS 4.4.0.0 and later. DD OS 4.4.0.0 and later releases
also support the earlier card/slot assignments shown in Table 12. A DD OS software upgrade to DD
OS 4.4.x requires no changes to the existing card/slot arrangement in a Data Domain system that
originally used DD OS 4.3.x or earlier releases.
Table 12: DD580, DD580g, DD565, DD530, DD510 card locations
Slot
DD580
DD565
DD530
DD510
DD580g
512MB
NVRAM
Empty
512MB
NVRAM
Empty
512MB
NVRAM
Empty
512MB
NVRAM
Empty
512MB
NVRAM
Empty
Empty or second
SAS HBA for
expansion shelf
Empty or second
SAS HBA for
expansion shelf
Empty
Empty
Empty or first
SAS HBA for
expansion shelf
Empty or first
SAS HBA for
expansion shelf
Empty
Empty
Empty or second
Dual port
Gateway Fibre
Channel HBA
First Gateway
Dual port Fibre
Channel HBA
Empty or first
Ethernet NIC or
second 4 Gb
VTL Fibre
Channel HBA
Empty or second
Ethernet NIC or
first 4 Gb VTL
Fibre Channel
HBA
Empty or first
Ethernet NIC or
second VTL
Fibre Channel
HBA
Empty or second
Ethernet NIC or
first VTL Fibre
Channel HBA
Empty or gigabit
Ethernet NIC
Empty or gigabit
Ethernet NIC
Empty or VTL
Fibre Channel
HBA
Empty or VTL
Fibre Channel
HBA
Empty or first
Ethernet NIC or
second VTL
Fibre Channel
HBA
Empty or second
Ethernet NIC or
first VTL Fibre
Channel HBA
The systems use one 512MB NVRAM PCI-X card.

A DD580 and DD565 systems have up to two, optional single port SAS PCIe HBAs. Each SAS
HBA port accepts a SAS connector and has two LEDs. See the Data Domain Expansion Shelf
Hardware Guide for connectivity options. The DD530 and DD510 do not support the SAS HBA
and does not support connectivity to external storage.
A DD580g system has one mandatory and an optional second dual port 4 Gbps Fibre Channel PCIe
HBA. Each 4Gbps Fibre Channel port accepts an LC connector and has three LEDs. Upgrade to
DD OS 4.4.x or later before adding a second card.
54
Hardware Overview
The DD580, DD580g, and DD565 systems support up to two of the following optional Ethernet
PCIe NICs. You can have up to 2 NICs or you can have one NIC and one virtual tape library (VTL)
host bus adapter (HBA), with the Ethernet NIC in slot 5 and the VTL HBA in slot 6. Upgrade to
DD OS 4.4.x or later before adding a second card.
connectors
Dual port copper 10 Gb (10GBASE-CX4) Ethernet PCIe NIC with CX4 connectors (requires
DD OS 4.5 or later)
Single port optical 10 Gb (10GBASE-SX) multi-mode fiber (850 nm) Ethernet PCIe NIC with
an LC connector (requires DD OS 4.6 or later)
The DD530 and DD510 systems supports up to one of the following optional Ethernet PCIe
NICs.in slot 5.
connectors
See the Network Management chapter in the Data Domain Operating System User Guide. for the
rules for configuring the Ethernet interfaces for failover and aggregation.
The DD580, DD580g, and DD565 systems support up to two optional dual port 4 Gbps VTL Fibre
Channel PCIe HBAs. You can have up to 2 VTL HBAs or you can have one NIC and one VTL
HBA, with the Ethernet NIC in slot 5 and the VTL HBA in slot 6. Upgrade to DD OS 4.4.x or later
before adding a second card
The DD530 and DD510 systems support up to one optional dual port 4 Gbps VTL Fibre Channel
PCIe HBA in slot 6.
The VTL HBAs allow manual failover from one port to another on one HBA or to ports on the
other HBA in release DD OS 4.4 or later. To set up failover, use the Data Domain system vtl
command to configure all VTL ports with some as secondary. The secondary ports are available for
manual failover using the vtl group use command. Failover requires DD OS 4.4 or later.
55
Hardware Overview
PCI Card Locations with DD OS 4.3.x and Earlier

Table 13 lists the mandatory and optional standard height PCI cards used in each slot for Data
Domain systems that were delivered with DD OS 4.3.x or earlier. DD OS 4.4.0.0 and later releases
support the card/slot assignments shown in Table 13 when the Data Domain system software is
upgraded; no changes to the existing card/slot arrangement are needed.
Table 13: DD580, DD580g, DD565, DD530, DD510 card locations
Slot
DD580
DD565
DD530
DD510
DD580g
512MB
NVRAM
2 Gb single-port
VTL Fibre
Channel HBA
512MB
NVRAM
512MB
NVRAM
512MB
NVRAM
512MB
NVRAM
2 Gb single-port
VTL Fibre
Channel HBA
2 Gb single-port
VTL Fibre
Channel HBA
2 Gb single-port
VTL Fibre
Channel HBA
2 Gb single-port
VTL Fibre
Channel HBA
Empty or second
SAS HBA for
expansion shelf
Empty or second
SAS HBA for
expansion shelf
Empty
Empty
Empty
Empty or first
SAS HBA for
expansion shelf
Empty or first
SAS HBA for
expansion shelf
Empty
Empty
Gateway
dual-port Fibre
Channel HBA
Empty or
optional gigabit
Ethernet NIC
Empty or
optional gigabit
Ethernet NIC
Empty or
optional gigabit
Ethernet NIC
Empty or
optional gigabit
Ethernet NIC
Empty or
optional gigabit
Ethernet NIC
Empty
Empty
Empty
Empty
Empty

A DD580 and DD565 system has up to two, optional single port SAS PCIe HBAs. Each SAS HBA
port accepts a SAS connector and has two LEDs. See the Data Domain Expansion Shelf Hardware
Guide for connectivity options. The DD530 and DD510 do not support the SAS HBA and do not
support connectivity to external storage.
A DD580g system has one mandatory dual port 4 Gbps Fibre Channel PCIe HBAs. Each 4Gbps
Fibre Channel port accepts an LC connector and has three LEDs. Upgrade to DD OS 4.4.x or later
before adding a second card.
The DD580, DD580g, DD565, DD530 and DD510 systems support up to one of the following
optional Ethernet PCIe NICs. Upgrade to DD OS 4.4.x or later before adding a second card to the
DD580, DD580g, and DD565. The DD530 and DD510 do not support a second optional NIC.
56
Installation
connectors
Ethernet Failover and Aggregation is not supported in DD OS 4.3.x or earlier.

The DD580, DD580g, DD565, DD530 and DD510 systems support up to one optional single port 2
Gbps VTL Fibre Channel PCI-X HBAs. A second VTL PCI-X card is not supported.
Installation
DD580, DD580g, DD565, DD530, and DD510 Data Domain systems consists of the tasks listed
below. For site hardware requirements, see Power and Weight Specifications on page 18.
Note Data Domain Gateway Systemscontains instructions for installing and configuring Data
Domain Gateway systems (for example, DD580g systems).
Set up the system hardware. See the rack installation instructions supplied with the system.
To use DHCP with Ethernet interfaces, configure the DHCP server with the appropriate Data
Domain system information. To configure a Data Domain system using an Ethernet interface,
you must provide DHCP information for at least one interface. The alternative is to use a serial
console or a keyboard and monitor. See DHCP Server on page 60 for more details.
Set up a serial console or a monitor and keyboard if you are not using an Ethernet interface for
configuration.
Caution The two side brackets on the systems front faceplate (see Figure 23 on page 59) cannot
support the weight of the system in a rack. Support the system with the slide rails that
are delivered with the system.
1. Mount the system in a 3U space in a 19-inch, four-post rack using the slide rails provided by
Data Domain. Any other means of mounting the system must be rated for at least 100 pounds
(45 kilograms). Do NOT install a system in a two-post rack.
a. Open the slide rails package that ships with the system.
b. Using the slide rail instruction and rack template documents that are included with other
system documentation, mount the inner rails onto the system.
Note The slide rails can accommodate a front-to-back rail depth of 28 inches (710 mm) to 33.67
inches (855 mm).
2. Mount the outer rails onto the rack.
57
Installation
c. Slide the system into the rails that are in the rack. The plastic front bezel on the system
easily pops off. Do not carry a system by holding the plastic bezel. Always move a
system by holding on to the chassis.
d. Remove the thin, clear plastic wrap that covers the top panel of the system and the clear
plastic tape that covers the top and bottom surfaces of the trim around the front of the
chassis.
e. Slide the system all the way into the rack.
3. Determine whether your configuration and ongoing administration access for the system is to
be through an Ethernet connection, a serial console, or a monitor and keyboard.
-
For an Ethernet connection, attach an Ethernet cable to one of the Ethernet interfaces,
eth0, eth1, or if available, eth2, eth3, eth4 or eth5 on the back panel. See Figure 22 on
page 59 for Ethernet interface locations.
For a serial console, attach an RS232 null modem cable to the DB9 port (labeled Console
Port) on the back panel. See Figure 21. Use the console communication settings of: 9600
baud, 8 data bits, no parity, 1 stop bit.
For a monitor and keyboard, attach the monitor to the port labeled VGA and the keyboard
to the port nearest the keyboard icon. See Figure 21 for locations.
Keyboard port
Console port
Monitor (VGA) port
Figure 21: Access points
4. For backup and restore communications to and from the system, attach at least one Ethernet
cable to an Ethernet interface or a Fibre Channel cable to a VTL HBA port on the back panel.
See System Card Interface on page 52 for interface locations.
58
Installation
5. Attach the power cords to the three power supplies. See Figure 22.
Power cord slots

Figure 22: Power cord plug-in slots
6. Plug in the three power cords to a power source.A minimum of two active power supplies are
required for reliable operation.
Note If you are powering up expansion shelves as well, wait a few minutes before powering up
the system
7. Start the system. Push the power button (the top button) on the right-side control panel on the
front of the system. See Figure 23 for the location.
System power on
Power on indicator
OK
Figure 23: Data Domain System front panel
After the system starts, the power-on LED glows green. See Figure 23 for the location.
59
DHCP Server
DHCP Server
If one or more of the system Ethernet interfaces are to use DHCP, the DHCP server needs MAC
addresses for the interfaces and a hostname for the Data Domain system. Data Domain
recommends configuring infinite lease IP addresses for the Data Domain system interfaces. All of
the interfaces do not need to use DHCP.
The eth0 and eth1 Ethernet interfaces on the back of the Data Domain system are each labeled with
a MAC address. Eth0 and eth1 are copper 1000 Base-T gigabit interfaces. The optional eth2. eth3,
eth4 and eth5 are for additional fiber or copper Ethernet interfaces. See System Card Interface on
page 52 for interface locations.
60
The Data Domain DD560, DD560g, DD460, DD460g, DD430, and DD410 systems use the same
operating system as used in other Data Domain systems. Setting up the system and using DD OS
features are done in the same way as with other Data Domain systems.
Data Domain DD560, DD560g, DD460, DD460g, DD430, and DD410 systems share the same
base motherboard in the chassis. References to a Data Domain system in this section apply to all
DD560 and DD4xx systems. See Chapter 2 Preparing for Installation on page 15 for additional
Note Data Domain Gateway Systems on page 29 contains instructions for installing and
configuring Data Domain Gateway systems (for example, Data Domain DD560g and
DD460g systems).
Table 1 on page 12 gives the amount of external storage that each Data Domain system supports.
For further information, see the Data Domain Expansion Shelf Hardware Guide.
Hardware Overview
Installation
DHCP Server
61
Hardware Overview
Hardware Overview
The front and back panels of Data Domain DD560, DD560g, DD460, DD460g, DD430, and
DD410 systems have a number of hardware interfaces and LEDs. The internal and external disk
configurations vary by model.
62
System Features
Front Panel
Back Panel
Power Supply LEDs
Hardware Interface
Hardware Overview
System Features
Table 14 shows the DD560, DD560g, DD460, DD460g, DD430, and DD410 features:
Table 14: DD560, DD560g, DD460, DD460g, DD430, and DD410 features
Feature
DD560
DD560g
DD460
DD460g
DD430
DD410
Rack Height
3U
NVRAM
Power
N + 1, 3 redundant, hot swap power
Fans
Redundant, Not Hot swap
Motherboard
IO
PCI-X Slots
1 slots for data access over IP or Fibre Channel
Memory
8 GB for 12 GB for 4GB

15.5 TB
17.3 TB of
12 GB for 3rd party
15.5 TB to provisioned
storage
23.5TB
Internal RAID
6 Disk Drives*
15 500GB
SATA HDD
None
15 400GB
SATA HDD
None
External Storage
None or Up
to 2
ES20-8TB
Up to 17.3
TB of 3rd
party
provisioned
storage
None
Up to 4.2
TB of 3rd
party
provisioned
storage
8 400 GB
8 160 GB
SATA HDD SATA HDD
None
None
63
Hardware Overview
Front Panel
The upper right corner of the front panel has all of the front-panel interfaces (except for the disk
activity LEDs). See Figure 24.
System power on
Reboot the system
Power supply alarm cutoff
Power on/off indicator
Network activity indicator
Rack screw
Extreme temperature indicator
Power supply failure indicator
Figure 24: Front panel operations functions and indicators
64
At the top is the system power on button.
Below the power button is a very small button labelled RESET. The button immediately
reboots the system. Do not press the button unless instructed to by Data Domain Technical
Support.
The next button down is labelled MUTE and turns off the power supply alarm that buzzes
when one or more power supplies is not working.
The top LED is the power on/off indicator that glows green when power is on.
The second LED is the network activity indicator that flashes green with network activity
through the Ethernet port, eth0. See Hardware Interface on page 66 to identify the port.
The third LED indicates extreme high temperature for either CPU inside the chassis.
The last LED glows red when any one or more of the power supplies fails.
The rack screw is to keep the chassis from sliding forward and back when in a rack with slide
rails. Use a 10-32 nut to secure the rack screw to the rack. The rack screws cannot support
the weight of the chassis in a rack. Use the rack screws only in combination with the slide
rails that are included in the shipping crate with the system.
Hardware Overview
Each disk has two LEDs at the bottom of the disk carrier. See Figure 25. The right LED on each
disk flashes green whenever the system accesses the disk. The left LED glows red when the disk
has failed. Both LEDs are dark on the disk that is available as a spare.
Disk LEDs
Figure 25: Disk activity LEDs
Back Panel
The back panel has three major functional areas: the power supply units, a hardware interface
panel, and a system card interface area. See Figure 26.
Power
supply
units
Hardware interface panel
System card interfaces
Figure 26: Back panel
65
Hardware Overview
Power Supply LEDs

A system has three power supply units. Each power unit has an LED (see Figure 27) that glows
green when the unit is functional. The LED glows amber if the unit has failed, but still has power.
The LED also glows amber when the system is turned off but the unit is still plugged in to a live
power source. The LED is dark if the unit has no power. Also, when a unit fails, the power supply
failure LED on the front panel of the system glows red (see Figure 24 on page 64).
LED locations
Figure 27: Power unit LEDs
Hardware Interface
The hardware interface panel is where you connect to a Data Domain system with a serial console,
a monitor and keyboard, or through an Ethernet connection. See Figure 28 on page 67. The
Ethernet interfaces eth0 and eth1 are for data transfer to the system or for administrative access
over a network. Both Ethernet interfaces are 1000 Base-T Gigabit copper ports that can accept
10/100 Base-T or Gigabit connections.
66
Hardware Overview
Each Ethernet connection has two LEDs, one on each side. When the LED on the left side is dark,
the port has no live connection. When the LED on the left is green, the connection speed is 10/100
Base-T. When the LED on the left is amber, the connection speed is 1000 Base-T Gigabit. The LED
on the right flashes amber when the connection is active with network traffic.
Keyboard
port
Console port
Monitor
(VGA) port
eth0
eth1
Figure 28: Hardware interface panel
67
Hardware Overview

The system card interface area gives access to the cards in the internal PCI card array. See
Figure 29 for PCI array slot numbering. See Preparing for Installation on page 15 for additional
information on each PCI card.
Slot numbers
NVRAM remove indicator

Fault - bad NVRAM card battery
indicator
NVRAM power on/off indicator
SAS HBA
Test LED switch

eth2 (This slot may alternately hold
eth3 a single-port VTL HBA)
Figure 29: System card interfaces
The system card interface area supports the following standard height PCI options:
68
The 512MB NVRAM card
Optional Serial attached SCSI (SAS) HBA card for expansion shelves connectivity on the
DD560 or dual-port 2Gb Fibre Channel HBA cards for 3rd party storage connectivity on the
DD560g.
Optional network interface (NIC) cards
Optional Fibre Channel host bus adapter (HBA) card(s) for the VTL feature
Hardware Overview
Figure 30 is a schematic of the location of system components from the center fans to the back
panel of a system. The PCI card array is in the back left corner of the chassis when viewed from the
front of the system.
Back panel
System
front panel
Figure 30: Peripheral card slots
69
Hardware Overview
TTable 15 lists the mandatory and optional standard height PCI cards used in each slot for Data
Domain systems.
Table 15: DD560, DD560g, DD460, DD460g, DD430 and DD410 card locations
Slot
Type
1
PCI-X
DD560g / DD460g
DD560
DD460
DD430 / DD410
Empty
Empty if Marvell disk

controller card(s).
Otherwise, SAF-TE
disk LED controller.
Empty if Marvell disk

controller card(s).
Otherwise, SAF-TE
disk LED controller.
2
PCI-X
Gateway 2Gb
dual-port Fibre
Channel HBA
Empty or optional
gigabit Ethernet NIC
or optional 2 Gb
single-port VTL
Fibre Channel HBA
Empty
Disk Controller
Disk Controller
Empty if Marvell
disk controller
card(s). Otherwise,
SAF-TE disk LED
controller.
Disk Controller
Empty or optional
or optional 2 Gb
single-port VTL
Fibre Channel HBA
Disk Controller
Empty or optional
or optional 2 Gb
single-port VTL
Fibre Channel HBA
Disk Controller
Empty or optional
gigabit Ethernet
NIC or optional 2
Gb single-port VTL
Fibre Channel HBA
Empty
5
PCI-X
512MB NVRAM
512MB NVRAM
512MB NVRAM
512MB NVRAM
6
PCIe
Empty
Empty or single port

SAS PCIe HBA for
expansion shelf
Empty
Empty
3
PCI-X
4
PCI-X

The DD560, DD460, DD430 and DD410 system have one or two mandatory internal disk
controller cards. Two disk controller cards are needed in the DD560 and DD460 and one disk
controller card is needed in the DD430 and DD410. If Marvell disk controller cards are not used in
the DD560 and DD4xx systems, an additional controller card is needed in slot 1.
A DD560 system has up to one, optional single port SAS PCIe HBAs. Each SAS HBA port accepts
a SAS connector and has two LEDs. See the Data Domain Expansion Shelf Hardware Guide for
connectivity options. The D4xx systems do not support the SAS HBA and do not support
connectivity to external storage.
The DD560g and DD460g systems have one mandatory dual port 2 Gbps Fibre Channel PCIe
PCI-X HBAs. Each 2Gbps Fibre Channel port accepts an LC connector and has three LEDs.
70
Installation
The DD560, DD560g, DD460, DD460g, DD430 and DD410 systems support up to one of the
following IO cards. The user has the choice of one of the following optional Ethernet PCI-X NICs
or VTL.
Dual port copper 1Gb (1000 BASE-T) Ethernet PCI-X NIC with RJ45 connectors
Dual port optical 1Gb (1000 BASE-SX) multi-mode fiber Ethernet PCI-X NIC with LC
connectors
One optional single port 2 Gbps VTL Fibre Channel PCI-X HBA.
Ethernet Failover and Aggregation is not supported in DD OS 4.3.x or earlier.
Installation
Installation and site configuration for DD560, DD460, DD430, and DD410 Data Domain systems
consist of the tasks listed below. After configuration, the Data Domain system is fully functional
and ready for backups. For site requirements, see Power and Weight Specifications on page 18.
Note Data Domain Gateway Systemscontains instructions for installing and configuring a Data
Domain Gateway system (for example, a DD460g system).
Set up the system hardware.
To use DHCP with Ethernet interfaces, configure the DHCP server with the appropriate Data
Domain system information. To configure a Data Domain system using an Ethernet interface,
DHCP information is required for at least one interface. The alternative is to use a serial
console or a keyboard and monitor. See DHCP Server on page 74 for more details.
Set up a serial console or a monitor and keyboard if you are not using an Ethernet interface for
configuration.
Caution The two side brackets on the systems front faceplate (see Figure 33 on page 73) cannot
support the weight of the system in a rack. Support the system with the slide rails that
are delivered with the system.
1. Mount the system in a 3U space in a 19-inch, four-post rack using the slide rails provided by
Data Domain. Any other means of mounting the system must be rated for at least 100 pounds
(45 kilograms). Do not install a system in a two-post rack.
a. Open the slide rails package that ships with the system.
b. Using the slide rail instruction and rack template documents that are included with other
system documentation, mount the inner rails onto the system.
71
Installation
Note The slide rails can accommodate a front-to-back rail depth of 28 inches (710 mm) to 33.67
inches (855 mm).
c. Mount the outer rails onto the rack.
d. Slide the system into the rails that are in the rack.
e. Remove the thin, clear plastic wrap that covers the top panel of the system and the clear
plastic tape that covers the top and bottom surfaces of the trim around the front of the
chassis.
f.
Slide the system all the way into the rack.
2. Determine whether your configuration and ongoing administration access for the system is to
be through an Ethernet connection, a serial console, or a monitor and keyboard.
-
For an Ethernet connection, attach an Ethernet cable to one of the Ethernet interfaces,
eth0, eth1, or if available, eth2, or eth3 on the back panel. See Figure 34 on page 74 for
Ethernet interface locations.
For a serial console, attach an RS232 null modem cable to the DB9 port (labeled Console
Port) on the back panel. See Figure 31. Use the console communication settings of: 9600
baud, 8 data bits, no parity, 1 stop bit.
For a monitor and keyboard, attach the monitor to the port labeled VGA and the keyboard
to the port nearest the keyboard icon. See Figure 31 for locations.
Keyboard port
Console port Monitor (VGA) port
Figure 31: Access points
3. For backup and restore communications to and from the Data Domain system, attach at least
one Ethernet cable to an Ethernet interface or a Fibre Channel cable to a VTL HBA port on the
back panel. See System Card Interface on page 68 for interface locations.
72
Installation
4. Attach the power cords to the three power supplies. See Figure 32.
Power cord slots

Figure 32: Power cord plug-in slots
5. Plug in the three power cords to a power source. A minimum of two active power supplies are
required for reliable operation.
Note If you are powering up expansion shelves as well, wait a few minutes before powering up
the system
6. Start the system. Push the power button (the top button) on the right-side control panel on the
front of the system. See Figure 33 for the location.
Power
button
Power-on LED
Power unit
failure
indicator
Side bracket
Figure 33: Data Domain system front panel
After the system starts, the power-on LED glows green. See Figure 33 for the location.
73
DHCP Server
DHCP Server
If one or more of the Data Domain system Ethernet interfaces is to use DHCP, the DHCP server
needs MAC addresses for the interfaces and a hostname for the Data Domain system. Data Domain
recommends configuring infinite lease IP addresses for the Data Domain system interfaces. All of
the interfaces do not need to use DHCP.
The eth0 and eth1 Ethernet interfaces on the back of the Data Domain system are each labeled with
a MAC address. Eth0 and eth1 are copper 1000 Base-T gigabit interfaces. The optional eth2 and
eth3 are for additional fiber or copper Ethernet interfaces. See Figure 34 for ethernet interface
locations.
eth0 eth1
eth2
eth3
Figure 34: Ethernet interfaces
74

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Copyright 2005 - 2009 Data Domain, Inc. All rights reserved.

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 4: Data Domain Gateway Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

System Hardware Guide

System Hardware Guide

About This Guide

DD OS Release Notes Version 4.7

DD OS 4.7 Initial Configuration Guide

DD OS 4.7 Administration Guide

DD OS 4.7 Command Reference

DD OS 4.7 Command Reference Guide

Data Domain OpenStorage (OST) Administration Guide

Data Domain System Safety and Regulatory Information

Access to Documents at Data Domain

End-user documents, under Product Documentation.

Data Domain hardware product numbers

Data Domain operating system (DDOS) versions

Backup applications and other application versions

Application server and client operating system versions

Hardware driver versions

To access Data Domain documents:

System Hardware Guide

c. Click the desired title.

Use the config command to

Commands the user types at

Command variables the user

# log view file_name

Book titles, and variables.

Refer to the DD OS 4.7

Pipe (|) and

Choose (pipe) between a

One or more (list with

[arg1, arg2, ...]

Data Domain Support

System Hardware Guide

Data Domain System Types

Data Domain System Types

Table 1: Data Domain System capacities

Raw storage Data storage space

4.9 TiB + 4.9TiB

5.4 TB + 5.4 TB 3 ES20-8TB

4.9 TiB + 4.9TiB

5.4 TB + 5.4 TB 2 ES20-8TB

4.9 TiB + 4.9TiB

5.4 TB + 5.4 TB 2 ES20-8TB

2.5 TiB/ 4.1 TiB

2.75 TB/ 4.51 TB

1.15 TiB/ 1.91 TiB/ 1.27 TB/ 2.11 TB/

System Hardware Guide

Data Domain System Types

Raw storage Data storage space

* Marked platforms are available as controllers in the DDX array.

Data Domain System Types

System Hardware Guide

Preparing for Installation

NVRAM Battery Charging Instructions

Power and Weight Specifications

NVRAM Battery Charging Instructions

NVRAM Battery Charging Instructions

Battery Charge Verification

99% charged, enabled

99% charged, enabled