CMS R13.0.

143 Release Notes

Preface
This document constitutes the release notes for Calix Management System (CMS) version 13.0.143.
These notes provide specific information regarding functionality of this release. For information
about using CMS and/or managing Calix network elements (B6, C7, E-Series, F-Series, and AE
ONT), see the Calix user documentation, accessible on the Calix Resource Center at www.calix.com.
CMS R13.0 is designed to enable Global Market expansion for fiber and copper service
deployments. By integrating T-Series ONT management into CMS R13.0, global service providers
can deploy GPON base services with ONTs that meet their specific market needs. Likewise,
integration of management for E7 VDLS2 line units that meeting international standards, CMS is
well suited for managing global copper deployments. Management of the provisioning of unit level
vectoring will provide enhanced service delivery capabilities for copper services, while support for
LLDP on E7, E3-48C, E5-48 and E5-48C will enhance topology management capabilities of CMS,
resulting in vastly improved management capabilities.

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Whats New in CMS Release 13.0

New Features or Enhancements
Calix Platform

B6
CMS

CMS Support Introduced in 13.0

E7

Support for ESA (Emergency Stand Alone) configuration

Subscriber end point mapping enhancements
64-bit InstallAnywhere installer for 64-bit Linux Operating Systems
64-bit JVM for 64-bit Linux
Linux Upgrade to Postgres 9.3
Alarm Closure Support for:
o E7
o E3-48C
o E5-48/E5-48C
o C7
Topology Management Support for LLDP for:
o E7
o E3-48C
o E5-48
o E5-48C

New Features

T-Series GPON ONT support for:

o T071G
o T072G
o T073G
o T076G
o T077G
VDSL2-48D overlay
DSL enhancements for global applications 900
Operations enhancements:
o Link Layer Discovery Protocol (LLDP)
o SIP server redundancy
New for CMS R13.0.139: Rogue ONT detection, isolation, and
removal (E7 R2.2.90 and E7 R2.3.20 and higher only)
New for CMS R13.0.140: Full FCAPS support for the 844G and
854G and RF capable GigaCenter service gateway
New for CMS R13.0.143: The following new switch types have
been added for E7 SIP GW profiles (SIP-GW-PROFILE):
o zte
o huaw
o syla
o eric
o cs2k
o bell

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E5-48/E5-48C

E3-48C

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Fully integrated FCAPS support

Fixed form factor IP DSLAM applications
CO and RT deployments
Unit level vectoring
Unit level vectoring for E3-48C

CMS Network Element Support Matrix

CMS R13.0.143 supports the following Calix platform software releases for managed network
elements:
Supported Calix
Network Elements

Platform Software
Versions Supported

Calix B6

7.3, 7.2, 7.1 [*][]

Calix C7

8.0.3xx, 8.0, 7.2, 7.0

Calix E7

2.3, 2.2, 2.1

Calix E5-400

2.1, 2.0, 1.2

Calix E3-48C

2.3, 2.2

Calix E5-48, E5-48C

2.3

Calix E5-120, E5-121, E3-12C

4.1, 3.1, 2.1

Calix E5-110, E5-111

4.0, 3.0, 2.0

Calix E3-48

2.0, 1.0

Calix 700 Active Ethernet ONTs

3.0, 2.2, 2.1

Calix 2300 Active Ethernet ONTs

4.1, 4.0

Calix F5

4.0, 3.1

Calix FD

9.0, 8.x

[*]

Refer to Managing a B6 Network from CMS for instructions to perform a database migration of
managed B6 elements from OccamView to CMS. (B6 nodes must be running R7.1 or higher.)
[]
CMS supports limited management for some legacy B6 line units running software versions
6.2R4, R5.5, 5.2R2, on a per model basis, where support requires the latest software version
supported per B6 model. Units on release R6.2R4 and below require manual trap registration. For
units on R5.5 & R5.2, CMS provides alarm aggregation and topology management only.
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Installations and Upgrades

CMS R13.0 supports new installations and upgrades, as described in the following table.
If you are upgrading, determine the upgrade path and then the required CMS installer files from the
required CMS installer files from the Calix Software Center. For upgrade instructions, refer to the
CMS Installation and Upgrade Guide for Linux or Solaris, depending on your host server operating
system.
Current CMS
Version

Upgrade Path

CMS R12.1.xxx
CMS R12.0.xxx

Perform a full upgrade to R13.0.143.

CMS R11.3.1xx
CMS R11.2.xxx

Perform a full upgrade to R12.0.217 before upgrading to R13.0.143.

CMS R11.2.092
or below

Contact Calix TAC to determine the recommended upgrade path.

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CMS Server System Requirements

Note the following:
For medium and large deployments using an Oracle database, Calix recommends optimizing the
database tablespaces by creating separate tablespaces for PM and Log data. For instructions, see
the Calix Management System (CMS) Installation and Upgrade Guide.

RHEL server operating system must have an active subscription.

Running multiple CMS applications on the same server is not supported.

A minimum of 4 virtual CPU are required for virtual machine (VM) installation.

SWAP file size:

o Recommended: Equal to the memory size
o Minimum: 6 GB

When installing or upgrading CMS, note that:

o If the physical memory size is less than 6G (6000000), the installer process will be quit.
o If the swap size is less than physical memory size, CMS will prompt a warning message and
the allow end user to choose "Quit" or "Continue". Choosing the Continue option will
continue the installer process.

Small Deployment
Up to 100,000 subscriber lines
Linux Platform
Dell PowerEdge 410 Server
One Intel Xeon 5600 Series processor
6 GB memory
Two 15K RPM SAS drives, 146 GB or higher, RAID 1
RHEL Server or CentOS 5.x or 6.x
Postgres RDBMS (Bundled with CMS)
Note: Calix offers the CMS Appliance server meeting the system requirement above. For details, see
the Calix CMS Appliance datasheet.
The Dell PowerEdge R410 Server can support up to 100,000 subscriber lines by upgrading these
specifications:
Up to two Intel Xeon 5600 Series processors
6 to 24 GB memory
Two or four 15K RPM SAS drives, 146 GB or higher, RAID 1 or 101

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Medium Deployment
Up to 500,000 subscriber lines
Linux Platform
Dell PowerEdge R510 Server
Two Intel Xeon 5600 Series six-core processors
24 to 48 GB memory
Up to fourteen 15K RPM 2.5" SAS drives or SSDs, RAID 10
RHEL Server or CentOS 5.x or 6.x, 64-bit operating system
Postgres (Bundled with CMS) or Oracle 10g/11g RDBMS (Oracle 11g recommended for managing
more than 250,000 subscriber lines)
Solaris Platform
Sun SPARC T4-1 ServerContact Calix for recommended configuration
Oracle 10g/11g RDBMS (Oracle 11g recommended for managing more than 250,000 subscriber
lines)

Large Deployment
Up to 2,000,000 subscriber lines
Linux Platform
Dell PowerEdge R910 Server
Four Intel Xeon 7500 or E7 Series processors
64 GB memory
Sixteen 15K RPM 2.5" SAS drives or SSDs, RAID 10
RHEL Server or CentOS 5.x or 6.x, 64-bit operating system
Oracle 10g/11g RDBMS (Oracle 11g recommended for managing more than 250,000 subscriber
lines)
Solaris Platform
Sun SPARC T4 Series ServerContact Calix for recommended configuration
Oracle 10g/11g RDBMS (Oracle 11g recommended for managing more than 250,000
subscriber lines)

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CMS Client System Requirements

PC/Workstation

Intel Core 2 Duo or better processor

800 MB Memory required for CMS Desktop application
2 GB RAM or more recommended
Display resolution of 1024 x 768 or higher recommended

SUPPORTED OPERATING SYSTEMS

Windows XP or Windows 7
Sun Solaris 10/11
RHEL / CentOS 5.x*
* For RHEL/CentOS, the following libraries must be loaded: gtk+-1.2.10,
compat-libgcc-296-2.96, compat-libstdc++-296-2.96, compat-libstdc++-33-3.2.3, and
openmotif22-2.2.3.
SUPPORTED BROWSERS
Internet Explorer
Firefox
Note: CMS Desktop uses Java Runtime Environment 1.6.0, Update 17, which is included in the
installation.

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Resolved Issues
New Feature Support Only in R13.0.143 (December 2014)
Fixed in R13.0.142 (November 2014)
B6 Network Management

Resolved: Running a B6 inventory resync for the entire network may pause after a few hours
while the scheduled task will remain in status of IN PROGRESS without any further change.
(CMS-11951)

C7 Network Management

Resolved: When using CMS R12.1 to add a new Combo2-24V card to an existing shelf and
then adding RG services, a Video not enabled on PGAP/OLT cards error message will occur
if there is no IPVC between IRC and the subscriber port. Workaround: Provision the IPVC
between the IRC and the subscriber port. (CMS-11894)

E-Series Network Management

Resolved: For E7 and E3-12C TDM service, OSMINE TL1 agent will accept GR-57 or D4 end
points. (CMS-11675)

Fixed in R13.0.140 (September 2014)

Alarms and Logs

Resolved: After upgrading to R12.1, CMS will forward the alarms to the northbound if the NB
TL1 client is not OSMINE TL1. Solution: CMS will not forward the alarms if the requests come
from TL1 clients. (CMS-11668)

C7 Network Management

Resolved: Occasionally, during an inventory download or a full sync with C7 networks, CMS
may not properly write the C7 alarms into the CMS database, causing incomplete alarm reports.
(CMS-11737)

Resolved: On rare occasions, C7 networks may go into a synchronizing state, which may cause
incomplete alarm reports in the corresponding networks. (CMS-11735)

Resolved: CMS may not send the proper requests to retrieve alarm from all of the C7 shelves,
which will cause incomplete alarm reports. (CMS-11733)

CMS Desktop

Resolved: The CMS Application Layer timeout period of 90 seconds may prevent object
retrieval from large networks. Solution: The timeout period has been extended to 120 seconds.
(CMS-11731)

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Fixed in R13.0.139 (August 2014)

B6 Network Management

Resolved: Once the following B6 alarm types are raised, they will not clear from CMS until the
alarms are synced for the affected line card: "Blacklisted dues to excessive ARP", "High water
mark exceeded by IGMP", "Packets are being dropped by IGMP". (CMS-10425)

C7 Network Management

Resolved: When retrieving VLAN-IFs on an OC/DS3 port, CMS will retrieve all of the VLANIFs for the entire shelf. (CMS-11243)

CMS XML NBI API

Resolved: Using the CMS XML NBI to query for ONTs or ONT Ethernet ports will fail with
Internal Error. (CMS-10816)

E-Series Network Management

Resolved: The E5-400 IGMP mode Snoop-Suppress is not present in the CMS EWI, but the
cut through web feature shows this mode as an option. (CMS-10860)

Fixed in R13.0.133 (March 2014)

AE ONTs

Resolved: CMS incorrectly interprets 23xx ONTs keepalive trap as an E5-110 "Air Compressor
failure" alarm. (CMS-10471)

Resolved: Using static IP addresses that end with 0 or 255 to provision ONTs are not valid and
will return an error message. Solution: Provisioning ONTs with static IP addresses that end with
0 or 255 are now valid. (CMS-10464)

Resolved: In R12.0 and R12.1, the XML NBI does not apply AE ONT port defaults.
(CMS-10369)

Resolved: CMS R12.1 requires a security profile for AE ONTs, which can cause an issue with
upstream NBI devices that are not configured for a security profile, and the NBI will error out
instead of provisioning services. (CMS-10348)

Resolved: Occasionally, when using static IPs for GPON SIP service and using SSA to
provision the SIP service to the VEP, the task may fail with error message required parameter
is missing. (CMS-9997)

Resolved: Before November of 2011, Calix 700 series ONTs configured for SIP mode may not
be able to dial 911 or 411 if using the default dial plan provided with the sample configuration
file version 1.15. Workaround: Download the current VoipConfig.txt file from the Calix Portal
Software Download Center > Tools. (CMS-9825)

Resolved: When configuring a PWE, the Static IP Mask field is grayed out and is not
provisionable. (CMS-9794)

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Resolved: The broadcast/multicast rate limiter is missing from the HB HSI and FB Video
Service applications. (CMS-9728)

Resolved: In RTP timestamp mode, creating multiple PWE3 services with different RTP Mode
parameters is not allowed. (CMS-9473)

B6 Network Management

Resolved: Occasionally, B6 nodes may not be accessible using the cut-through in CMS or the
B6 web interface. (CMS-10495)

Resolved: When a B6 line card port down event occurs, the port number is not included in the
alarm email. (CMS-10460)

Resolved: B6 AE ONT alarm emails do not include the ONT Subscriber ID or the ONT IP.
(CMS-10262)

Resolved: After upgrading from CMS R11.3 to R12.0 or higher, any previously created B6
Network Backups will fail. Workaround: To restore the network backup functionality, open any
scheduled B6 network backup task and change a parameter, such as the time of the backup or
the note for the backup task, and then create the update. (CMS-10136)

Resolved: After upgrading to R12.1, creating B6 chassis objects and moving B6 OLTs into
these objects, will break any alarm email subscriptions created utilizing the OLTs Network
group. Workaround: Move the chassis back to the previous Network group. (CMS-9999)

Resolved: CMS may appear to clear the a Client Queue Threshold Alarm generated by a B6
High water mark exceeded by IGMP alarm, but the alarm will remain in the CMS alarms pane
even if the condition no longer exists. Workaround: Reset the alarms on the affected OLT.
(CMS-9925)

Resolved: When creating a fiber voice service using S-VID 2 and a C-VID that is not the
ONTs management VLAN, the modified C-VID in the voice profile will be overruled by the
management service creation. Workaround: Manually provision the port and ONT in OCM.
(CMS-9904)

Resolved: When activating a PWE3 service package using CMS, selecting the B6B6 mode
will cause the activation to fail with error message Reason - Exception during method call.
error unmarshalling return; nested exception is: java.io.EOFException Details: getPppChannel :
error unmarshalling return; nested exception is: java.io.EOFException. (CMS-9674)

Resolved: When activating a new service in the Fiber Service activation view, CMS will display
the wrong ONT model. (CMS-9626)

C7 Network Management

Resolved: When provisioning a T1 Cross Connect using SSA from one ONT T1 port to
another ONT T1 port, the provisioning will be incorrect in the SSA pane. (CMS-10566)

Resolved: When using the filter in iMS to pull an inventory report, equipment and line units do
not display. Control equipment and specific line unit type filters will display correctly.
(CMS-10469)

Resolved: When manually adding static video channels using Video > Video Channel in CMS
or iMS, if the VP and VC boxes are left blank the action will fail. (CMS-10370)
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Resolved: When creating a bonded C7 Data Subscriber Template, MM and MM+ xDSL
templates are not displayed. (CMS-10347)

Resolved: When doing an IP/MAC search for a C7 GPON ONT subscriber with an IP, the
L2IFAID hyperlink will return a Not Found message. (CMS-10137)

Resolved: When upgrading to C7 R8.0.3xx, CUP may fail during file distribution with error
message RAP to RAP Copy Cancelled by MCS. (CMS-9958)

Resolved: When upgrading to R8.0.3xx, CUP may fail during file distribution with error
message Exhausted LockOut attempts to some slaves. Calix does not recommend using fix
amp file system during CUP. Workaround: Reset AMP and run CUP again. (CMS-9939)

Resolved: When changing a C7 network name by deleting the network and adding it back,
selecting YES when CMS prompts for a SSA record migration from the previous network will
cause original data migration failure. (CMS-9881)

Resolved: After upgrading to R8.0.302.462, the software version incorrectly displays as

R8.0.0.462. (CMS-9867)

Resolved: Upgrading to C7 R8.0 with EGW VSPs assigned to two TDMGWs on the same
shelf may cause COMBO2-24v subscribers to lose SIPVCG registration. (CMS-9842)

CMS Desktop

Resolved: Due to security enhancements in Java 7 Update 51, iMS will not launch with JRE
1.7.0_51. (CMS-10537)

Resolved: When launching CMS from Command Center using Java 7, CMS will fail to load.
(CMS-10414)

Resolved: A CMS read-only user can make provisioning changes on the E7 node.
(CMS-10392)

Resolved: PM stats may cause the Postgres database to have high disc space utilization.
(CMS-10346)

Resolved: CMS Canned ADSL Health Reports do not report the same numerical values per
port as a manual report for the same time period. (CMS-10134)

Resolved: With CMS web, when using a login email address containing an apostrophe, an
invalid email address error will occur. (CMS-9797)

Resolved: In the CMS security logs, user login information reports do not show the IP address
a user logs in from. (CMS-9398)

Resolved: Attempting to run an ADSL Health Monitor Business report will result in errors.
(CMS-9263)

CMS Upgrades

Resolved: Low swap memory can cause issues when installing or upgrading CMS. Note: See
CMS Server System Requirements for recommended swap file sizes. (CMS-9331)

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E-Series Network Management

Resolved: When sorting provisioned E7 ONTs in CMS Web, pressing the Sort tab will result in
a blank table. (CMS-10547)

Resolved: A loss of JMS between SNMP and JBOSS may cause E5-1xx devices to disconnect
from CMS. (CMS-10543)

Resolved: When viewing E3-48C alarms in the EWIs Alarm Suppression section, no alarm
types will be displayed after selecting E3-48C in the device list. (CMS-10492)

Resolved: For E7 alarms, in the embedded-web interface, the environmental pin alarm ID
reported does not match the pin AL# provisioned in the system. (CMS-10485)

Resolved: When running a getpm.sh script to query the E-series 10GE port and GE port, 1
day/15 Min data bin report, all of the values are same, but in the CMS GUI and Web GUI, the
performance report for 10GE and GE ports are different. (CMS-10237)

Resolved: When provisioning an E7 GPON ONT from the Services page, there is no option to
enable or disable the RF return port (AVO). (CMS-10116)

Resolved: When running CMS inventory tasks for E7, the tasks may get stuck in progress and
may fail or not complete. (CMS-10055)

Resolved: E7 discovered ONT reports have several blank fields. (CMS-10002)

Resolved: After upgrading to R12.1, provisioning E7-20 SIP service may fail. (CMS-9943)

Resolved: When viewing Administration > Alarm Redefinition > E7 the alarm xdsl-port-los
is missing. (CMS-9893)

Resolved: The ONT dying gasp alarm, ONT-DYING-GASP, does not have a description in
the alarm details. (CMS-9705)

Resolved: The default inventory snapshot for the E3-48C is not listed under System >
Scheduled Tasks > Inventory Snapshot. The E7s default inventory snapshot includes the E348C, even though the note for the snapshot says Default E7 weekly inventory download task
on Sunday 6am. (CMS-9653)

Resolved: When creating a VoIP service at the Voice port level on an ONT, the svc-tag-action
and host protocol are missing. (CMS-9498)

Resolved: The Maximum Video Bandwidth option in the E3/E5-12x Video Subscriber
Template only applies to E5-11x units running R2.0 and lower and E5-12x units running R1.x.
(CMS-8302)

E3 and E5-100 Node Management

Resolved: The About CMS screen does not show that CMS R12.x supports the E3-48 release
2.0. CMS R12.x does support E3-48 R2.0. (CMS-10466)

F-Series Network Management

Resolved: After upgrading to R12.1, deleting a static IP address from an F5 7xx ONT is not
available using the CMS client. (CMS-9974)

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System

Resolved: Occasionally, the TL1 adapter may randomly stop working, causing failed orders on
Legacy-Q CMS servers. (CMS-10459)

Resolved: On rare occasions, an extended GC (Garbage Collection) may cause the JMS
connection to be lost. (CMS-10073)

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General Notes
Notes, Constraints, and Feature Support Considerations
AE ONTs

In CMS R11.3 and lower, the Disable on Batt parameter on Calix 700-Series ONTs is disabled
by default for FE/GE ports. As a fix for CMS-7596, for R12.0, the default is now enabled for
newly discovered AE ONTs. Following an upgrade to R12.0, for any previously discovered AE
ONTs, you must manually update the Ethernet port setting to Y to enable the setting.
(CMS-12015)

After installing AE using a 766GX ONT, if there are multiple ONT profiles with 766GX in
the DESC field, a non-service affecting ONT Model Mismatch alarm may occur.
Workaround: Rename the profile description to clear the alarm. (CMS-10781)

In R12.1 and higher, for AE ONTs, changing the DHCP lease limit on the default Ethernet
Security Profile is not allowed. (CMS-10427)

In CMS R12.1 and higher, an ONT template cannot be applied on an E7 GPON 836GE ONT
via XML NBI. (CMS-8989)

In the ONT Services screen, when the subscriber ports are collapsed, typing a value in the
Subscriber ID field and clicking Copy To All Ports fails to copy the information. Workaround:
Expand all ONT ports before clicking Copy To All Ports. (CMS-4797)

Alarms and Logs

For any standing alarms visible in the CMS alarm panel, the severity can only be changed from
the "default" value a single time. Any future severity modifications will only apply to any newly
populated alarms. (CMS-11525)

If alarms are generated too frequently, some emailed LOS alerts may be missing the Subscriber
ID and User Description. (CMS-10874)

B6 Network Management

If you are upgrading from OccamView to CMS, refer to the migration process in Managing a B6
Network from CMS 12.1, available in the Calix Resource Center. (CMS-12017)

CMS manages B6 line cards via the PostgreSQL database. The Oracle database is not supported.
(CMS-12016)

Occasionally, when migrating an OccamView database to CMS R12.1 or higher, if a region

relationship is changed manually, the migration process may break. Workaround: Change back
the region manually in OccamView. (CMS-10180)

C7 Network Management

Considerations for deploying residential gateway (RG) model video services: 1. Performing
Action > Synchronize > Update C7 fails to update the servicing parameters. 2. From the
Services tab, click Action > Clear Video and Data Services to remove services (service affecting)
from the port. 3. Use the subscriber activation tools to activate subscriber services. (CMS-12018)
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Occasionally, when initially opening the CMS client GUI, error message Couldnt create socket
with CMS server may pop up and not go away until you click OK multiple times.
(CMS-9908)

When creating a VLAN-IF from the Services tab using a Subscriber template referencing a
VLAN-IF template with the setting Prio=Priority 4, it will not appear on the Services tab entry
after selecting the Video subscriber template and it will not apply the Priority to the VLAN-IF
when created by the Service. (CMS-9791)

CMS Desktop

On rare occasions, the CMS snapshot task may report a failed inventory download with error
messages indicating that minor errors may have occurred. This error message can usually be
safely ignored. (CMS-11829)

To run multiple CMS GUI application instances in Linux, the applications must be opened using
different usernames. (CMS-11807)

When using external software to monitor alarms, faultclear and faultset alarms may not clear.
(CMS-9988)

CMS passwords should not include special characters such as semi-colon or colon, which would
be misinterpreted by TL1 cut-through. (CMS-9738)

CMS Upgrades

When upgrading CMS server software, Calix recommends using the automatic import feature,
whenever possible, to import CMS objects from the old server to the new server. (CMS-12014)

After upgrading, download the latest set of SNMP MIB files from the Calix the Software Center
or documentation portal on the Calix Customer Resource Center. (CMS-12013)

For a checklist of upgrade tasks, refer to the CMS Installation and Upgrade Guide for Linux or
Solaris, depending on your host servers operating system. (CMS-12012)

When installing the Linux CentOS 64-bit CMS install package, you will be prompted to install
any required missing packages. (CMS-11923)

When installing or upgrading CMS, note that: 1. If the physical memory size is less than 6G
(6000000), the installer process will be quit. 2. If the swap size is less than physical memory size,
CMS will prompt a warning message and the allow end user to choose "Quit" or "Continue".
Choosing the Continue option will continue the installer process. (CMS-11906)

After upgrades, the Subscriber Search and inventory data functions may not be available for
several hours. (CMS-11758)

After upgrades, using CMS subscriber search will only return subscribers who were turned up
after the upgrade. Workaround: The full subscriber search will be available after a short period.
(CMS-11317)

Calix offers CMS installation packages for both 32-bit and 64-bit Linux servers. These
independent CMS versions are optimized for the Linux OS on which CMS is installed. Thus,
Calix recommends installing the appropriate version of CMS per server OS. If you need
assistance in determining if your Linux OS is 32-bit or 64-bit, contact the Calix Technical
Assistance Center. (CMS-11145)
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The following packages are needed in a freshly installed 64-bit CentOS Linux: glibc.i686, telnet,
zlib.i686, libgcc.i686. (CMS-10767)

For customers using an Oracle database, Calix does not recommend using Silent Mode
installation for Solaris CMS upgrades or installations. (CMS-10371)

CMS XML NBI API

For C7 ONT XML requests, when suspending or resuming an RF Port, sometimes the correct
PST will not be reported in the reply. This issue can be resolved by sending the same XML
request again. (CMS-10783)

Occasionally, when communicating with E7-2 devices, some CMS XML NBI requests may time
out when multiple requests are sent in a short time period. (CMS-10462)

For the element tag <ONTNum> for "G" ONTs, if you use a hexadecimal value, it must start
with 0x. This is now enforced in R12.1.169 and higher. (CMS-10418)

E-Series Network Management

E7 platforms using global TDM Gateway profiles must be running R1.2.60 or higher. (CMS12020)

Alphanumeric IDs for the ONT Smart Activate feature are currently only supported on E7
GPON platforms running E7 R2.2 and higher. (CMS-12019)

CMS will attempt to sync dial plan profiles that no longer exist to an E7 NWTK. The sync will
fail with error message illegal character in rule. (CMS-10886)

Occasionally, when viewing svc-tag-action items in the EWI, the dialog box will come up as
blank. Workaround: Clear the javascript cached files and login again. (CMS-10133)

E7 ONTs profiles are managed in the E7 firmware. CMS does not support global ONT profile
creation. (CMS-9818)

When syncing MVR profiles to the E7 device, make sure the "local vlan" setting under MVR
profile is set to "Y" so that the MVR profile will use the local VLAN on the E7. (CMS-9128)

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CMS XML Northbound Interface API Updates in R13.0

The following XML NBI API parameters have changed from R12.1 to R13.0

Section in CMS R13.0

NBI XML API Guide

Updates

AE Service Activation and Querying

Default Change: Element Tag <sip-rmt-cfg-override>
XML input element tags
The default changed from true to false (page 356, 470).
and values
(CMS-10426)
Global ONT Profile IDs
Beginning in R12.0, the 741GE ONT profile has been
Creating and Deleting AE
removed, as this product is non-existent. The profile ID
ONTs
numbers have shifted accordingly (page 503).
(CMS-7644)
C7 Service Activation and Querying

Creating and Deleting C7

ONTs

For the element tag <ONTNum> for "G" ONTs, if you use a
hexadecimal value, it must start with 0x.
This is now enforced in R12.1.169 and higher (page 95).
(CMS-10418)

E7 GPON ONT Service Activation and Querying

T-Series ONT provisioning

E7 GPON ONT Profile IDs

E7 GPON ONT Voice Service

Activation

E7 GPON ONT Profile IDs:

Updated to include T-Series ONT Profile IDs (page 395).
Removed the 741GE ONT profile ID
Beginning in R12.0, the 741GE ONT profile has been
removed, as this product is non-existent (page 395).
(CMS-7644)
Requirement Change:
When creating a TDM Gateway service, the OntIpHost field is
required (pages 436-437). (CMS-9133)

E3 and E5-100 Service Activation and Querying

XML input element tags

Element Tag <DSLMode>

5-ETSI identifier removed (no longer valid) (page 164)

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Open Issues
AE ONTs

CMS may not be able to acknowledge or assign a ticket number to AE ONT alarms.
(CMS-11058)

Alarms and Logs

For systems running E7 releases 2.3.35 and lower, there may be duplicate alarms or events.
(CMS-11835)

The following alarms are not available for redefinition under Alarm Redefinition:
"SbrportBlkLstARP", "SbrportBlkLstDHCP". (CMS-10734)

When Valere rectifiers connected to CMS trigger a TrapRegFailed alarm, the alarm will not
clear even with the correct SNMP community. (CMS-10682)

CMS currently does not support reports for C7 or E7 for the GE current port state or SFP.
(CMS-10623)

B6 Network Management

The B6 alarm vpwrSysACFSet (AC Fail Alarm Set) will not clear even if the alarm is no longer
present on the Valere. (CMS-11414)

There may be a population delay when CMS sends contact closure alarms to remote OLTs.
(CMS-11295)

When creating a B6 resync inventory scheduled task to initiate Flow Analyze Endpoint mapping,
if the entire network or region is selected, the task may fail or only some line cards will inventory
correctly. (CMS-11012)

There are some alarm mismatches between CMS and B6. (CMS-10735)

B6 AE ONT alarm emails do not include a User Description field. (CMS-10670)

When using the alarm closure feature for B6 in iMS and delivering all network GLASS alarms
to B6, the INFO and WARN severity alarms delivered to the B6 will have the severity modified
to minor. (CMS-10510)

When using CMS to execute the Reload Device Task, all of the listed B6 line cards will reload at
the same time. (CMS-10430)

C7 Network Management

Occasionally, during an inventory download or a full sync with C7 networks, CMS may not
properly write the C7 alarms into the CMS database, causing incomplete alarm reports.
(CMS-11492)

The CMS EWI business report does not properly report the correct "ID" in Configuration >
C7DataSubscriberTemplate > Configuration Data reports for xDSL bonded subscribers.
(CMS-11155)

When retrieving VLAN-IFs on an OC/DS3 port, CMS will retrieve all of the VLAN-IFs for the
entire shelf. (CMS-11041)
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When retrieving VLAN-IFs from an OC/DS3 port, CMS may be unresponsive if there is an
abundance of VLAN-IFs on the port. (CMS-11040)

OLTG4 does not display HOST or MFFGW entries at the card level in iMS/CMS because of
missing tabs. OLTG4E does not exhibit this problem. Workaround: Use rtrv-ip-host in TL1 for
OLTG4 to retrieve the entries. (CMS-10366)

On very rare occasions, CMS may not display line cards on certain shelves. Workaround: Use
iMS or disconnect and reconnect the network to correct the issue. (CMS-10251)

CMS Desktop

Networks deleted on a Primary CMS server are retained on a Secondary server. (CMS-12025)

When launching CMS via Command Center, a WebRenderer Pop-Up may appear. (CMS-11910)

The popup error message Not Equipped for Retrieving Specific Info when navigating to
Network > Node > Environment does not give proper indication of the error. Solution: This
popup error message has been changed to External Control - Not equipped for retrieving
specific equipment. (CMS-11226)

On rare occasions, CMS may indicate that processes are down in the GUI when they are up on
the server. (CMS-11057)

Occasionally, the CMS web interface may crash due to an OutOfMemoryError. (CMS-10751)

Some E7 and AE ONT events may display the incorrect date and time. (CMS-10526)

On very rare occasions, when initially signing in to the CMS client, error message oops, gui xml
not loaded yet may occur. Solution: Click OK to clear the error. This message is not service or
usability affecting. (CMS-10397)

CMS XML NBI API

When sending the XML request to suspend traffic and services on C7 GPON ONTs, the
response may be feature not provided when using the sample provided in the CMS XML
Northbound Interface API Guide. (CMS-11745)

Deleting provisioned C7 ONTs using XML is not currently supported. Workaround: Use one of
the following XML NBI tags to remove specific services, then delete the ONT:
<VideoProvision>, <DataProvision>, <DS0VoiceProvision>, <DS1VoiceProvision>.
(CMS-11744)

When executing read command requests against an E5-111, XML execution errors may occur.
(CMS-11728)

Occasionally, when updating DSL services using XML NBI with a subscriber ID, the request
may take up to 3 minutes to return when a subscriber ID is present in the request. (CMS-11395)

The <sip-rmt-cfg-overide> tag should never be used when the SIP GW Profile is selected.
(CMS-10530)

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E-Series Network Management

When provisioning E7 nodes, there is not an option for "mount type" in CMS. (CMS-11962)

The E3-12C/E5-121 CSIP GUI panel does support GR-57 CSIP service provisioning.
(CMS-11797)

When displaying E7 subscribers in CMS, the results in the PortSubscriber table columns may be
inconsistent. (CMS-11729)

For E7 and E3-12C TDM service, OSMINE TL1 agent will accept GR-57 or D4 end points.
(CMS-11563)

After upgrading to CMS R13.0, E7 does not support the "Not Used" inner tag in E7 tag actions.
Using the Not Used inner tag may cause some service tag action profiles to be missing during
upgrades from previous CMS releases to R13.0. Calix recommends checking all service tag
action profiles before the upgrade and correcting all illegal profiles. (CMS-11276)

When migrating to E7 GPON8 (R2.2.80.2) under the GPON that you are migrating to, the
ONTs do not show ranging in. (CMS-11061)

The Unattended Call transfer after a call is picked up using star code does not work with local
flash hook service. (CMS-10877)

The E5-400 IGMP mode Snoop-Suppress is not present in the CMS EWI, but the cut
through web feature shows this mode as an option. (CMS-10750)

CMS may not display new E3-48C bonding groups. Workaround: Restart the CMS EWI to view
new E3-48C bonding groups. (CMS-10622)

When creating a VLAN using the Provision Ethernet Topology feature, 4094 is allowed as a
VLAN ID, but it cannot be applied. Workaround: Do not provision a VLAN ID as 4094.
(CMS-10539)

When provisioning an ONT RG interface port, entering 256 for the Config File Instance and
applying will change the Config File Instance to None. Workaround: Do not enter 256 for
the Config File Instance. Valid values are between 2 and 255. (CMS-10536)

When creating an E3-48C upgrade task, and the Upgrade Software upgrade option is Reset
Only with a non-existing E3-48C version, the task may take a very long time to run.
(CMS-10454)

After upgrading to R12.1, provisioning E7-20 SIP service may fail. (CMS-10374)

In CMS, the service name for RG is Gateway Service, but, in CLI, the service name is Data
Service. (CMS-10267)

T-Series ONTs do not support Native Mode as an option for the Management Mode.
(CMS-9991)

CMS R12.1 or E7 R2.2 and lower does not support the ONT dying gasp alarm. (CMS-9704)

Using an E7-20s GE access port subtending to other nodes has these functional limitations: no
RSTP support, no LLDP support, single point fiber link with no protection, and CMS cannot
create topology links for access ports. (CMS-9208)

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When the MCC shelf view is changed from TOP/BOTTOM to BOTTOM/TOP, the changes
are applied, and then after logging out and back in, the view reverts to the initial configuration.
(CMS-8225)

E3 and E5-100 Network Management

Occasionally, E5-121s may be in the disconnected state even though the web and telnet cutthrough work as expected. Workaround: Apply the JMS patch to resolve this issue. (CMS-12002)

E5-308 and E5-520 Network Management

On rare occasions, the CMS display may temporarily show the login page of the E5 when
moving between different E5 nodes in CMS. Workaround: This condition will clear itself in a
few seconds. (CMS-11685)

System

The following packages are needed in a freshly installed 64-bit CentOS Linux: glibc.i686, telnet,
zlib.i686, libgcc.i686. (CMS-11481)

Upon start-up, CMS does not warn the user if there are permission issues with the CMS
directory. (CMS-10846)

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Calix User Documentation

View or download Calix user documentation from the Calix Resource Center (www.calix.com)

The Calix Technical Assistance Center

The Calix Technical Assistance Center (TAC) provides 24x7 coverage (24 hours a day, 7 days a
week). Normal business hours are 5:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday (not
including Calix-designated holidays), during which time you can contact the Calix TAC immediately
by phone, web, or email. Outside normal business hours, phone calls to the TAC are met with an
immediate response time for critical and major issues.

Online support
You can create and manage technical support cases online from the Calix Service Station. To access
the Calix Service Station, log in to the Calix Resource Center and then click the Service Station
button to:

Submit a new technical support case, or check/update the status of existing cases.
Review product orders, including ship dates and tracking information.

Calix TAC contact information

Online Support (Calix Resource Center): support.calix.com
Phone: 877-766-3500 (toll free) or 707-766-3500 (direct)

Calix Severity Definitions

Critical: A network, node, or key circuit is down or there is a critical impact to business operations.
Calix and the Customer will work around the clock (24x7) to resolve the problem.
Major: Operation of a network, node or critical circuit is severely degraded, or significant aspects of
the Customers business operation are being negatively impacted by unacceptable network
performance. Calix and the Customer will commit full-time resources during normal business hours
to resolve the problem. A plan will be developed for appropriate after-hour actions.
Minor: System operations are impaired, but with minimal performance impact. Calix and the
Customer will commit resources during normal business hours to resolve the problem.
Information Request: Customer requires information or assistance on the Calix product
capabilities, installation, operation, administration or configuration. There should be little or no
impact to the Customers business operation. Calix and the Customer are willing to provide
appropriate resources during normal business hours to provide information or assistance as
requested.

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