In Cooperation With:

Myanmar Private Hospital Association| Joint Commission International| Austco Marketing & Service (Asia) Ltd |
International Hospital Federation| Asian Hospital Federation | ASTRON Hospital & Healthcare Consultants | Ho Chi
Minh City Medical Association | Hong Kong Hospital Authority | Indian Health Care Quality Forum | PERSI
(Indonesian Health Association) | Japan Hospital Association | Korean Hospital Association | Ministry of Health
Vietnam | Philippine Hospital Association | Private Hospitals Association of the Philippines | The Private Hospital
Association of Thailand | Seven Star Tours (Official Tour Partner) | Htoo Mar & Pop Pop Co., Ltd. [Pop Pop] (Official
Gourmet Coffee Sponsor) | 124 Communications Thailand | Creative Crest | iPR

The Asian Hospital Management Awards recognizes and honors

hospitals in Asia that implement best hospital practices. Now in
its fourteenth year, it is the accepted hospital management
awards program for the Asia-Pacific region.

Awards are given to hospitals in the region

that, in the opinion of the judges and
advisers, have implemented or enhanced
outstanding and innovative projects,
programs, and best practices during the
prescribed time period.

1. Rules on How to Enter

2. Supporting Materials

a) Entries must be for projects, programs, or services that were

implemented or significantly enhanced from January 2014 to May 2015.
b) Participating hospitals must be from Asia Pacific. Hospitals of non-Asian
origin are also eligible as long as the entry is from and for their Hospital
in Asia.
c) It is important to demonstrate in as quantifiable a way as possible the
benefits of the project to the intended recipients and stakeholders.
d) Entry is ONLINE only. An online entry form must be fully accomplished
for an entry to be valid.
e) ONLY entries signed as true and correct by the Hospital CEO will be
entertained.
f) Only entries that have paid the entry fee will be submitted to judging
committees for screening. Payment should be made at the time the
entry is submitted.

All entries need to be accompanied by attached documentation to

support your entry; such as:
a) Press reports
b) Awards won
c) Commendations received
d) Comments and testimonials from stakeholders
e) Measurable results achieved
f) Anything to convince the judges that your entry meets the criteria
best

Special Awards
The Board of Judges may choose to recognize a
hospital for a project or program that might not fit
one of the categories above, but in the opinion of
the Board, is extremely meritorious and worthy of
special mention. These could be projects or
programs related to R&D work that the hospital
may have completed, an environmental program,
a program that improves patient outcomes, and
other pioneering projects that may have made an
important mark on the industry.

Supporting materials MUST be in English or, if they are in

another language, a certified translation must be provided. You
may send up to 5 attachments of any other supporting material
together with your online entry form.
Attached files must be no larger than 1.5MB each. Documents
must be in .pdf, .doc (word) and .PPT format; images must be in
.jpg format, while edited videos must be in .wmv or .avi format.
No exceptions sorry.
Note: If you wish to send any files larger than 1.5MB please
email them directly to karimandhyan@exedraevents.com.
Maximum of 2 such files per entry can be submitted and should
not be more than 10MB in total size.

In each category below, the award is for a project or service implemented or significantly
enhanced in January 2014 to May 2015, as opposed to a continuing program or activity.
1. Corporate Social Responsibility (CSR) Project
This is an activity led by the hospital that made a difference in the
communitys healthcare improvement. Is the project sustainable? Does the
hospital provides resources or makes it an integral part of its community?
More weight is given to how meaningful is it to the community it serves.

6. Clinical Service Improvement Project

This is a project that was successfully completed in any of the specialized areas of
hospital management, such as Laboratory and Radiology or in specialty clinics such
as Eye Center, Kidney Center, etc. The project must show measurable results of
service improvement as reduced waiting times and/or service defect prevention.

2. Human Resource Development Project

This is a project undertaken by the hospital that was aimed at developing a
large percentage of its people as knowledge-based workers. Is teamwork
promoted? Is there better communications? Is it a sustainable activity and
did it achieve its goals? How innovative was the project? Did it have a lasting
improvement in the skills of its employees? How useful is it in their work?

7. Customer Service Project

This is a project that responded well to the needs of its clientele, drew praise from
them, and positively projected the hospital as a quality service provider. The judges
favor entries that also reduced costs, and did not require major capital expenditure.

3. Service Improvement for Internal Customers

These are awards for any hospital unit that implemented any outstanding
projects on how to serve their co-departments or employees better. Special
weight is given to how well it reinforces the concept of internal customer,
at no additional expense.
4. Marketing, PR or Online Presence
This is a project that made an impact on clients and the public, and/or that
resulted in business generation and in the hospitals gaining recognition as
an innovator in the field. The emphasis is on business that can be more or
less attributable to the project and what this is as a percent of the
department or hospitals revenue.
5. Patient Safety
This award is for the hospital that introduced an outstanding project for
monitoring and assuring safety in the diagnosis and delivery of care.
Projects for the reporting, deliberation, management, and prevention of
Sentinel Events like wrong site surgery are included as part of this category.

8. Bio Medical Equipment / Facilities improvement Project

This is a project or program that sought to improve customer service and quality of
care by special maintenance, systems and procedures for usage or improvement in
biomedical equipment and/or facilities improvement in general.
9. Innovations in Hospital Management and Governance
This award is for the hospital that implemented the most effective management
innovations. The innovation can be in one or more areas of governance or
management policies in setting goals and meeting them, improving the hospital
plans, managing its finances, developing an effective feedback /control and
management review processes.
10. Innovations in Healthcare IT
Specifically, this award is for the project or program the hospital implemented on
better use of information technology to improve the overall quality, safety and
efficiency of the healthcare delivery system.
11. Most Improved Community Hospital
The award is for the hospital which in the opinion of the judges is the most
improved community hospital. The improvements should primarily be in the areas
of how well it has served its community, in customer service and patient safety.

The GRAND AWARD is for the hospital that in the opinion of the
Organizers is so exemplary for its projects or programs in the past year
as reflected in the number of projects and programs that became finalists.
The award is for the hospital that made improvements in two or more of
the eleven award categories above or had truly superior and outstanding
(overarching) results in one area. The organizers will also consider that the
improvements had the greatest impact on the hospitals operations that
will give due weight to the background and circumstances in which the
results were achieved. In general, weight is given to innovation and
improvements generated with the least use of capital, if any.
Note: The Awards do not recognize any particular hospital as the best in
a particular category. The Board of Judges and Advisers state however
that the project they have selected for a specific Award is an outstanding
one that deserves recognition and that may serve as a benchmark for
other hospitals. It follows that there may be more than one winner in a
category, and conversely there may be none.

The HMA Award for Lifetime Achievement is for an outstanding health

care professional in Asia, with a preference that he or she be from the
host country of the event, who has done the most for making patients
feel better or get better. As the term implies, it must also go to a person
who has devoted his life or a large part thereof to this endeavor.

There is an exhaustive search and selection process for the Awards composed of
generating entries, initial screening, comments by advisors, and final judging.
1. Generating entries
Hospitals from all over the region are encouraged to nominate themselves and
enter their successful projects, programs, or best practices. There is no limit to the
number of entries per hospital. Healthcare associations, medical service
consultants and suppliers, and others in the industry are also invited to nominate
hospitals in the Award categories.
2. Initial processing
The Awards secretariat processes the entries and supporting materials, and
submits these for consideration to the judging panels.
3. Judging process
HMA partners and specially selected experts are formed into eleven (11) judging
sub-committees, one for every award category. A chairperson is appointed for
each team. These judging teams review the entries submitted to them, and make
final recommendations to the conference advisory committee.
The Boards of Judges consists of representatives from the Joint Commission
International, Johns Hopkins Medicine International, International Hospital
Federation and other major sponsors, select speakers, other members of the
Advisory Board, and EXEDRA EVENTS. The selections of the judging teams are
then compiled by the secretariat.
The successful hospitals are those who in the OPINION of the judges best fit the
category criteria. There is usually one winner and one to three excellence
awardee. Note that if there are no exceptional projects submitted in a category,
the Board of Judges is not committed to give an award. For a list of previous
winners, please visit
http://www.asianhospitalmanagementawards.com/Default.aspx?id=PastWinners

Finalists (Gold and excellence awardees) are required to display their projects posters
during the two-day conference. The poster display provides a venue for the finalists to
share the benefits of their winning projects and programs with the other participants
and adds transparency to the process.

Deadline for entries: June 26, 2015

HOW TO ENTER IN 4 EASY STEPS
Step 1: Check your works eligibility
Entries must be for projects, programs, or services that were
implemented or significantly enhanced from January 2014 to July 2015.

The Asian Hospital Management Awards 2015

Presented in Conjunction with Hospital Management Asia

Step 2: Choose a category

Check if you are entering your project in the correct category. (See
Categories and Criteria on page 3.)
Step 3: Complete the Online Entry Form
Entry forms are available in our Awards page:
http://www.asianhospitalmanagementawards.com/
(See Guidelines for Entering on page 2.)
Step 4: Attach supporting materials to your online entry form.
Attached files must be no larger than 1.5MB each. Documents must be
in .pdf, .doc (word) and .PPT format; images must be in .jpg format,
while edited videos must be in .wmv or .avi format. No exceptions
sorry.

Compete with the Best Hospitals in Asia!

Motivate and recognize your staff across all
departments, just by entering.
Gain recognition, just by entering.

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