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In this file, you can ref useful information about management of quality such as management of
qualityforms, tools for management of quality, management of qualitystrategies If you need
more assistant for management of quality, please leave your comment at the end of file.
Other useful material for management of quality:
qualitymanagement123.com/23-free-ebooks-for-quality-management
qualitymanagement123.com/185-free-quality-management-forms
qualitymanagement123.com/free-98-ISO-9001-templates-and-forms
qualitymanagement123.com/top-84-quality-management-KPIs
qualitymanagement123.com/top-18-quality-management-job-descriptions
qualitymanagement123.com/86-quality-management-interview-questions-and-answers
Quality doesn't happen by itself! Quality must be achieved by work processes that are carefully
planned, properly operated, optimally controlled, appropriately measured, and continuously
improved, i.e., by proper management of quality. This lesson emphasizes the need for standard
laboratory processes to provide consistent quality, as well as standards of quality to guide the
management of those processes. (Preview)
Quality must be assured, not assumed! As illustrated inmyths of quality, ideas about the
current state of quality in healthcare and laboratory testing may be influenced by mistaken yarns,
theories, and hypotheses, i.e.,myths that are not supported by fact or data. Quality doesn't happen
by itself! Quality must be achieved by work processes that are carefully planned, properly
operated, optimally controlled, appropriately measured, and continuously improved, i.e., by
proper management of quality. This lesson emphasizes the need for standard laboratory processes
to provide consistent quality, as well as standards of quality to guide the management of those
processes.Standard, standard process, standard of quality
References
can download the Table of Contents and other chapters here. You can also enroll in the Basic
Method Validation course and access the new materials online.
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1. Check sheet
The check sheet is a form (document) used to collect data
in real time at the location where the data is generated.
The data it captures can be quantitative or qualitative.
When the information is quantitative, the check sheet is
sometimes called a tally sheet.
The defining characteristic of a check sheet is that data
are recorded by making marks ("checks") on it. A typical
check sheet is divided into regions, and marks made in
different regions have different significance. Data are
read by observing the location and number of marks on
the sheet.
Check sheets typically employ a heading that answers the
Five Ws:
2. Control chart
3. Pareto chart
5.Ishikawa diagram
Ishikawa diagrams (also called fishbone diagrams,
herringbone diagrams, cause-and-effect diagrams, or
Fishikawa) are causal diagrams created by Kaoru
Ishikawa (1968) that show the causes of a specific event.
[1][2] Common uses of the Ishikawa diagram are product
design and quality defect prevention, to identify potential
factors causing an overall effect. Each cause or reason for
imperfection is a source of variation. Causes are usually
grouped into major categories to identify these sources of
variation. The categories typically include
People: Anyone involved with the process
Methods: How the process is performed and the
specific requirements for doing it, such as policies,
procedures, rules, regulations and laws
Machines: Any equipment, computers, tools, etc.
required to accomplish the job
Materials: Raw materials, parts, pens, paper, etc.
used to produce the final product
Measurements: Data generated from the process
that are used to evaluate its quality
Environment: The conditions, such as location,
time, temperature, and culture in which the process
operates
6. Histogram method