TECHNICAL SERVICE

INFORMATION PACKAGE
MY08
NISSAN ARMADA (WZW) &
INFINITI QX56 (IWZW)
BOSE MUSIC SYSTEM

Preliminary Document
UNCONTROLLED DOCUMENT- 02/07
General reference for Service Use Only

BOSE MUSIC SYSTEM

Nissan Armada (WZW) / Infiniti QX56 (iWZW)
Introduction:
The Bose Music System is custom tailored to match the specific acoustic characteristics of this
vehicles interior.
Content (See Service Configuration and Recommendation for part numbers):

Center IP:

(1) 3.25 Twiddler

Front IP

(2) 2.5 Twiddler

Front Doors:

(2) 6x9 Speaker

Under Drivers
Seat

(1) 8.3 Liter enclosure with a 5.25 Woofer

powered by a 100W TSM amplifier

Rear Doors:

(2) 6.5 Speaker & (2) 1.5 Twiddler

Rear Lift gate

(2) 3.25 Twiddler

Under Drivers
side IP

A Bose centralized, 8 channel, high performance Power

Amplifier with active equalization network and compression
circuitry. Amplifier also uses noise compensation technology.

Also In I.P.

Radio Head Unit

For Radio unit service please contact the Radio Manufacturer.

Radio Supplier -

H/U with Navi

H/U without Navi

XANAVI ( Audio supplied by Clarion to XANAVI)

Panasonic

The active equalization network takes into account the absorptive and reflective characteristics of
seats, windshield, seat coverings, instrument panel and door shapes,
speaker placement, and occupant placement.
To achieve the best performance of the sound system all tone controls should be set at the detent
position

Service:
Service will be limited to the replacement of the component parts listed in the System
Configuration and Service Recommendation, found later in this technical information package. No
internal amplifier repair or speaker repair is permitted in the field. Because of the uniqueness in
the custom acoustics of the equalization network, no external customer modifications are
recommended or sanctioned (I.E. graphic equalizers, additional sub-woofers, or additional power
amplification).
Any modifications to the system will void the warranty of the system components.

The enclosed technical and diagnostic information should serve as adequate source
material for the creation of dealer technical service information materials. If any additional
information is required, please direct inquiries to the attention of:

Dave Gustafson
Supervisor North American Service
Bose Corporation
Internet: dave_gustafson@bose.com

The Bose Sound System

for the 2008 Infiniti QX56 and Nissan Armada
Twelve high-performance
speakers
1

Two 2.5-inch (64mm) Twiddler mid/high-range

speakers, one on each side of the instrument panel.
One 3.25-inch (80mm) Twiddler neodymium
mid/high-range speaker in the middle of the
instrument panel.

Two 6 x 9 inch (150 x 230mm) wide-range

speakers, one in each front door.

One 5.25-inch (130mm) high-performance

Richbass woofer in an 8.3-liter customized bassreflex enclosure under the drivers seat, powered
by a Bose 100-watt two-state modulation amplifier.

2
1

6
5

Two 1.5-inch (36mm) tweeters, one in each

rear door.

Two 6.5-inch (165mm) high-performance

neodymium speakers, one in each rear door.

Two 3.25-inch (80mm) Twiddler neodymium

mid/high-range speakers, one on either side of
the rear liftgate.

System Electronics
8

A Bose digital amplifier with eight channels of

customized equalization and digital signal
processing mounted behind the drivers-side
instrument panel.

Main Amp (8800)

18 W

18 W

18 W

100 W

37 W

37 W

37 W

37 W

Note: The 100 W output on

Channel 4 is achieved after
the amplification of the Bass
Box TSM amplifier

TSM

8 Channel
8800 Amp

3.25"
4 Ohm

2.5"
4 Ohm

2.5"
4 Ohm

Radio

6
6x9"
2 Ohm

6x9"
2 Ohm
4

1.5"
4 Ohm

100W TSM Amp

5.25" Ohm Spk

1.5"
4 Ohm

8
6.5"
2 Ohm

6.5"
2 Ohm

3.25"
4 Ohm

3.25"
4 Ohm
1

MY08 Nissan Armada / Infiniti QX56

BOSE 8800 Series Amplifier

Quad Power IC

B+

11

Sw B+

31

GND

12

32
18

Channel 1 input
Left Front

Channel 1 output
Left lift gate

6
7

Channel 2 output
Right lift gate

37
27

Channel 3 output
Center IP

15
28

Channel 4 output
Under drivers seat

9
14

GPIO D
Bass Box Amp Control

+
+
-

+
-

25

Duel Power IC
20
19

22
21

33
21

GPIO A
Centerpoint
On/Off

35

Channel 2 input
Right Front

Channel 3 input
Left Rear

Channel 5 output
Left front door / Left IP

4
5

Channel 6 output
Right front door / Right IP

8
13

+
-

+
-

Duel Power IC
Channel 4 input
Right Rear

Channel 7 output
Left rear door

1
10

Channel 8 output
Right rear door

2
3

+
-

+
-

MY08 Nissan Armada / Infiniti QX56 Connector pin assignment

Amplifier pin assignments
Channel assignment
Output 1 - Left Liftgate
Output 2 - Right Liftgate
Output 3 - Center IP
Output 4 - Bass Box
Output 5 - Left Front Door
Output 6 - Right Front Door
Output 7 - Left Rear Door
Output 8 - Right Rear Door
PIN
FUNCTION
PIN 1
OUTPUT 7+
PIN 2
OUTPUT 8+
PIN 3
OUTPUT 8PIN 4
OUTPUT 5+
PIN 5
OUTPUT 5PIN 6
OUTPUT 1+
PIN 7
OUTPUT 1PIN 8
OUTPUT 6+
PIN 9
OUTPUT 4+
PIN 10
OUTPUT 7PIN 11
B+
PIN 12
GND
PIN 13
OUTPUT 6PIN 14
OUTPUT 4PIN 15
OUTPUT 3+
PIN 16
N/C
PIN 17
N/C
PIN 18
INPUT 1+
PIN 19
INPUT 2+

Bass Box pin assignments

PIN
1
2
3
4
5
6

FUNCTION

WOOFER WOOFER +
NO CONTACT
AMP ON
POWER GND
BAT

PIN
PIN 20
PIN 21
PIN 22
PIN 23
PIN 24
PIN 25
PIN 26
PIN 27
PIN 28
PIN 29
PIN 30
PIN 31
PIN 32
PIN 33
PIN 34
PIN 35
PIN 36
PIN 37

FUNCTION
INPUT 2INPUT 3+
INPUT 3INPUT 4+
N/C
GPIO_D OUT (Bass box enable)
N/C
OUTPUT 2OUTPUT 3N/C
N/C
SWB+ (Amp enable)
INPUT 1INPUT 4N/C
GPIO_A INPUT (Centerpoint On/Off)
N/C
OUTPUT 2+

AUTOMOTIVE SYSTEMS DIVISION SERVICE

SYSTEM CONFIGURATION AND SERVICE RECOMMENDATION
AS OF: 02/07

CODE NAME /MODEL: WZW & iWZW / MY 08 Nissan Armada & Infinfiti QX56
PRODUCTION PART NUMBERS
CONFIGURATION

DESCRIPTION

Center IP

BOSE P/N

CUSTOMER P/N

SERVICE

3.25" Twiddler Speaker

275055-1002C

28154 5Z200

(1) (2) (3)

Left IP

2.5" Twiddler Speaker

266048-102C

28152 7S200

(1) (2) (3)

Right IP

2.5" Twiddler Speaker

266048-102C

28152 7S200

(1) (2) (3)

Left Front Door

6" x 9" Speaker

265174-003C

28157 7S200

(1) (2) (3)

Right Front Door

6" x 9" Speaker

265174-003C

28157 7S200

(1) (2) (3)

Under Drivers Seat

8.3 Liter Bassbox (5.25" Spk & 100W TSM Amp

Service assembly

265215-004C
270516-003F

28170 7S200
28170 7S200

(1) (2) (3)

Left Rear Door

6.5" Speaker
1.5" Tweeter

260274-103C
265675-103C

28156 7Y300
28138 EA50A

(1) (2) (3)

Right Rear Door

6.5" Speaker
1.5" Tweeter

260274-103C
265675-103C

28156 7Y300
28138 EA50A

(1) (2) (3)

Rear Liftgate

Two 3.25" Twiddler Speakers

275055-1202C

28154 5Z20N

(1) (2) (3)

Behind Driver side IP

8800 Series Amplifier

295285-003C

28060 ZQ30A

KEY TO SERVICE ACTIONS:

(1) = SERVICED AT ASSEMBLY LEVEL WITH A "NEW" SERVICE REPLACEMENT PART
(2) = NO INTERNAL FIELD REPAIR AUTHORIZED
(3) = UNAUTHORIZED FIELD MODIFICATIONS (CUSTOMIZATIONS) ARE PROHIBITED

MY 08 Nissan Armada / Infiniti QX56 Part Identification Sheet

Left & Right IPs - 2.5" Twiddler

Rear Doors - 6.5" Speaker

Center IP - 3.25" Twiddler

Rear Doors - 1.5" Tweeter

Front Doors - 6 x 9" Speaker

Under Drivers seat - 8.3 Liter Bass Box

Behind Drivers side IP - 8 Channel Amplifier

WHO IS RESPONSIBLE
When there is a Field Service Problem
with the Bose Music System?
AUTO MANUFACTURERS
SERVICE PARTS
OPERATION
Sells Bose Service Parts
Sells New Radios

RADIO MANUFACTURER
AUTOMOBILE
CONSUMER

Radio Sales
Radio Service and Repair
Technical Assistance

BRINGS CAR INTO DEALER

AUTO DEALERSHIP
SERVICE DEPT.
Originates Repair Order
System Diagnosis & Repair

AUTO MANUFACTURER
DIVISIONAL SALES DEPT.
Initiates Service Policies and
Procedures
Assists Dealer w/ Consumer
complaints and problems

AUTO MANUFACTURERS
TECHNICAL ASSISTANCE
Assists Dealer to resolve difficult
problems
Contacts Component Supplier when
they need help

BOSE CORPORATION
TECHNICAL ASSISTANCE
Assist Auto Manufacturer to resolve
difficult Dealer technical problems


AUTOMOTIVE SYSTEMS DIVISION SERVICE
MY08 Nissan Armada / Infiniti QX56
SYSTEM PART-->

OX

WHOLE SYSTEM APPEARS DEAD-HOWEVER...

(Radio Head Functions SEEM to be OK)

POP NOISE WHEN RADIO IS TURNED ON OR OFF

O O

FX

OX
GV
SF
OX
FH

REDUCED SOUND FROM ONE CHANNEL

HRF

ATTENUATED SOUND FROM ONE CHANNEL

OX
GV
SF
OX
GV
SF
HRF

DISTORTED SOUND FROM ONE CHANNEL

(Buzzing, Scratchy, or Raspy sound)

H H

HRG
(-)Sh

HR

H Sh(-)H

HF

(Switch pops, ignition, and alternator

REAR LIFTGATE SPEAKERS

REAR DOOR SPEAKERS

FRONT DOOR SPEAKERS

BASS BOX SPEAKER

KEY:
O = Open
X = Shorted
S = Short to Shield
G = Grounded
V = Short to Voltage
R = Reversed Polarity
F = Failed Component
G(-) = Grounded Audio (-)
H= High Resistance
(Corrosion)
Sh = Open Shielding

PROCEDURAL SUGGESTIONS & HINTS

Look for problem centered around radio Head

Ensure Amp connector is plugged into Amp

Amp will not turn on without switched B+ supplied
Check Amp B+ and Ground circuits
Radio Head must have uniterupted B+ to
maintain Memory Settings

Check if Amp is ON when Radio is OFF

Check Radio for Noisy Power Up/Down
Try substitute known good Radio unit

Verify Condition w/ Fader and balance Ctrls

* Check audio wiring for the speaker

Check for disconnected speaker connector

and/or open circuit at the speaker

Verify condition w/ Fader and balance Ctrls

Check for High resistance connections

Check for loose trim panels or associated

local assemblies or harnesses & connectors
Switch speaker to opposite channel, if prblm
moves w/ speaker, replace speaker.
Try known good Bose Power Amp.
Try known good Radio Unit

Verify condition with Radio Balance Control

One of the Amp's output IC's most likely
have shut down. Check for a wiring problem
before replacing the Bose Amplifier

Substitute a known good radio unit

Check for loose trim panels or associated
local assemblies or harnesses & connectors
Check polarity of circuits in concern
Check for loose conections & corrosion
Use "Reduced Sound Quality" Chart

ON WHOLE SYSTEM

NOISE AND INTERFERENCE

LEFT, RIGHT & CENTER IP SPEAKERS

OX
GV
SF

NO SOUND FROM COMPLEMENTARY CHANNELS

(Output IC configurations)
Channel 1, 2, 3 & 4
Channel 5 & 6
Channel 7 & 8

BOSE AMPLIFIER

RADIO HEAD UNIT

XOF

COMPONENTS

FUSEBOSE POWER AMP FEED

FUSEMEMORY BACKUP FEED

NO SOUND FROM ONE CHANNEL-DEAD

(All other channels sound OK)

REDUCED SOUND QUALITY ON MULTIPLE

CHANNELS OR POOR OVERALL SOUND

FUSERADIO

BOSE AMP AUDIO OUTPUT CIRCUIT

BOSE AMPAUDIO INPUT CIRCUITS

BOSE AMPPOWER GROUND CIRCUIT

BOSE AMPB+ CIRCUIT

RADIOGND CIRCUIT

FUSES

O O

WHOLE SYSTEM APPEARS DEAD

(Radio Head Functions DO NOT Operate/Luminate)

RADIO LOOSES MEMORY PRESETS

RADIOIGN+ CIRCUIT

RADIO BAT+ (MEM BACK UP) CIRCUIT

SYMPTOM

TROUBLESHOOTING GUIDE
CIRCUITS

Check for proper suppression @ noise source

Check proximity of wiring to noise source
Check for open audio shielding

All Speakers

Check power
circuit, fuses,
wiring, and ground

No Audio

Is there proper battery

voltage? Is there a
display?

Possible Defective
Bose Amplifier

Replace Bose
Amplifier

Call
Technical
Assistance

Less than All

Speakers

Problem
Resolved?

Check for display

functionality

Possible Defective
speaker. Swap with like
speaker to verify.

Possible Loose
Connector at
Speaker

Shorted speaker
harness, should
measure open to
ground

Speaker
Defective

Amplifier
Defective

Connector
Damaged

One Channel No Output

Wire
Harness
Damaged

Loose
Connector

Amplifier
Defective

Speaker
Defective

Wire
Harness
Damaged

One Channel Static or

Popping

Loose
Connector

Loose
mounting
screws or
tabs

Defective
Speaker

Defective
Amplifier or
Radio

Poor Sound
Quality1

Loose
Connector

Insufficient radio
transmission for
vehicle location.
Compare to another
vehicle.

Wire
Harness
Damaged

If signal is
weak
ensure
proper
antenna
connections
Poor Radio
Reception

Antenna
wire
shielding
should be at
ground
potential

If signal is
sufficient at
radio try
changing
radio unit.

Providing a confirmed defect

Defective Speaker
Measure speaker wires for correct resistance (see
system layout diagram page.)
If speaker is presumed defective try swapping with a
known good speaker.
Also check for creases in cone or surround, replace if
creased.

Defective Amplifier
The system consists of one main 8 channel amplifier.
For one distorted channel try swapping speakers to confirm defective
part.
Note that the amplifier requires both a battery voltage and a SW
B+ voltage for the amplifier to turn on - Make sure both voltages
are present.

Connector Damaged or Loose

For switching noises:
Determine which speaker noises are coming from.
Substitute known "quiet" device for the noisy device. If
condition is corrected replace device.

See also, "No Audio" chart

Thermal intermittent problems may take several minutes to
occur. To reproduce try playing audio system at loud volumes
for several minutes.

If noise is heard in all modes (AM,FM,CD) check wire

harness to ensure proper connections. If only with AM or
FM ensure antenna circuit is ok per antenna test page.
In connectors (amp & radio) check connector terminals may
be loose or bent over. Shake connector while powered for
intermittent problems.

Antenna Circuit Issues

Check antenna measurements according to antenna
diagram.
If possible connect a known good antenna to test.
Note whether the problem occurs in all radio modes (AMFM-CD)
If possible measure signal strength or look for "stereo"
indicator in display.

Damaged Wire Harness

If single speaker defective check wires going to

suspect speaker for damage to insulation. If
possible disconnect both ends of harness and
measure resistance. (try flexing harness while
measuring)
If radio does not turn on check power (B+ &
ground) connections at amp and radio, also
checking switched B+. B+ should be 14V with
ignition on.

Front IP
Speakers

Rear Liftgate
Speakers

Front & Rear

Door Speakers
Front Doors

Main Amp

Left IP

2.5"
4 Ohm

Main Amp

6x9
2 Ohm

Main Amp

Left

3.25"
4 Ohm

Center IP
3.25"
4 Ohm

Right IP

Rear Doors
6.5"
2 Ohm

2.5"
4 Ohm

Front IPs should read approximately 4

ohms across speakers and open to ground
Front & Rear Doors should read
approximately 2 ohms across speakers and
open to ground
Rear Liftgate should read approximately 4
ohms across speakers and open to ground

Speaker Resistance
Measurements

Chasis ground

Right

1.5"
4 Ohm

Notes:
Speakers should be disconnected from the
main amplifier before the measurement is
made.

3.25"
4 Ohm