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First and foremost, I would like to thank God for his infinite love and guidance throughout

my practicum. For giving me the strength and knowledge so I have completed my


practicum hours.
To Makati Palace Hotel and Elan Hotel for the support and permission to render my Onthe-job training to their hotel. And to all staff of Makati Palace Hotel who had played a
major part in the acquisition of my training, for imparting their skills, knowledge, and for
treating me not as an employee but as a part of their family.
A word of appreciation to Mrs. Jasmin F. Santos, our instructor, for the knowledge,
support, and for those inspirational words that she had shared with us. Thank you for
believing in my skills and capabilities.
Especially to my loving family who had been a big part of this endeavor, for giving me
the courage to do what I need to. For all the hardships, patience, love and support on my
everyday expenses. Thank you for always being there for me.
To my co-trainees for helping me face this challenge. For giving me the knowledge,
technique and inspiration to pursue my training.
My success could not turn into reality without these people who help me in different
ways. To all of you who had been with me in the completion of the requirements in the
subject HM114. I appreciate all your help. Thank you very much!

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I am entrusted to undergo my industrial training at SBA Consultant for six (6) months before
I can complete my subject course in order to graduate. For now I have completed half of the
period required for my training. During these 3 months working here I am exposed to many
new things which are very valuable for me to learn and carry out with devotion when I face
the real world of working in the future. Undergoing for industrial training has become one of
the curricular that college student compulsory to attend especially for those who studied at
IPTA. The motive of this action is to expose students and let them experience the
environment of the real world of working before graduating. It is also to prepare students to
face the real challenge and learn how to find solution when problem encountered besides
completing the course. This exposure not only will prepare the students but it is also a great
opportunity to gain knowledge at industry. Besides that, it can prepare students on how to
polish more their soft skill especially on how to communicate with others and learn to do
work in a group. At college students usually communicate with people around their ages but
when working there are differences in ages and this required communication skill. The period
for completing industrial training is different according to course. Most of the courses need to
undergo 6 months training period in order to complete it as for others only 3 months but the
period of time undergo this training is not the measurement to ensure the students will get full
benefit out of it. If the students itself doesnt know how to grab the opportunity given even
undergoing training for 6 months would be useless. Therefore it is important to make use of
the chances given and make the best out of it as this experience is priceless and it wouldnt be
the same when we are working later.

I have learnt a lot of valuable things while working here. I realize that learning
theoretical is never the same when it comes to practice. There are a lot more to master than
just learning from book. For example it is impossible to master the etiquette of
communicating with others from the book unless we put it in action. I also learned it is very
important to know how to work as part of the team especially when you are working in a big
organization. In order to complete the task given timing is also another crucial thing to take
care of. As is it known, the world of working is a completely different phase compared to the
time when we are studying; therefore by going for an industrial training it is in hope that the
students are well prepared and have high confidence to serve the community. Students have
to carry a big responsibility when working at industry and carry it with honesty and sincerity.
-----------------------------------------------------

Global-Estate Resorts Inc. is a leading developer tourism


estates in the Philippines. These master-planned
communities, featuring world-class lifestyle and leisure
offerings, are envisioned to set new standards in the
country's tourism industry.
With its prime land bank of 3,000 hectares in strategically
located tourism hot spot such as Boracay, Tagaytay, and
Batangas, GERI is well-positioned to promote the country
on a global scale and drive the contribution of tourism to
the growth of the economy and society over the long
term.
GERI is a subsidiary of Alliance Global Inc., one of the
country's largest conglomerates with interests in real
estate development, food and beverage, quick service
restaurants and integrated tourism.
A Subsidiary of
Alliance Global

Exclusive Marketing Arm:

MEGAWORLD GLOBAL-ESTATE, INC.

Mission vision goal

Establish its position as a leading developer of


Master Planned Tourism Estates in the Philippines
catering to both the domestic and foreign market

*check the copy of handouts given by GERI

Remember when you were ten years old and adults would ask, "What do you want to be when you
grow up?" You'd smile, and without batting an eye, answer ballerina, fireman, teacher, or whatever
profession had recently stirred your curiosity. Easy question, easy answer.
Nowadays, you may not be so self-assured. When an interviewer asks, "Where do you see yourself in
five years?" a worthy answer is often hard to muster. Problem is, these days your whimsical desire to
be an astronaut won't be so well received (unless you're interviewing at NASA, of course).
To prepare for this go-to question in the interviewer arsenal, you need to think about potential
responses way before stepping foot in the recruiter's office. And just like a resume, you'll need to tailor
your answer to the employer you're interviewing with: Don't say you see yourself climbing the
corporate ladder when interviewing with a small nonprofit.
Generally, it's safe to assume interviewers are looking for a broad answer, but one that clearly
demonstrates your ambitions. "Interviewers want to see that you can plan ahead, visualize potential
career paths, and most importantly, that your goals match the goals of the company and position you
are interviewing for," says Brad Karsh, founder of career consulting company JobBound, and author
of Confessions of a Recruiting Director.
Since a "good" answer to this question really depends on the industry and position, it's more helpful to
pinpoint the answers you should stay away from. Stay clear of these six musings on your future:

I want see myself as becoming more skilled, more


efficient person with higher position in the company. I
want see myself as one of the best employees holding a
respectable position with added responsibilities and
become a valuable asset to the organisation. One of the
reasons this position excites me is because I think it will
move me in that direction.
I'll try to make our organisation as one of the top
companies of the world.
After five years from now, I see myself at a higher position of the company. I shall improve my
skills and overcome weakness if any. I shall be a well known person in the company by my hard
work and skills. I want to see myself a more skilled, more efficient person with higher position in
the company. I will be more responsible person with dedication and achievement. I will be a pillar
of the company. I shall be an asset of the company.

In five years I hope to be working with an employer in an


increasingly responsible position that enables me to utilize my
talents and work closely with my colleagues in solving important
problems. I see myself taking on new and exciting challenges in
an enjoyable environment and hopefully this will be with your
company.

It doesnt matter whether you are engaged in your dream career or just working at a job; not trying
your best to succeed at the workplace doesnt make any sense. It is a third of your life and when not
done right, it can lead to a lot of unnecessary unhappiness. Here are ten sure ways anyone can be
successful on the job. And, they dont require a huge investment, as they are mainly part of the right
work attitude that guarantees a reward.
1. Collect And Use Common Sense. Most work failures and problems are brought about by
employees not exercising good common sense judgment and actions. You can learn common sense
by observing other people who use it, asking good questions about how things work and being open
to learning from your failures. A sure way to grow your common sense is to not automatically assume
your mind already knows the answer that your mouth hasnt even asked yet.
2. Be Fully Present On The Job. Jobs are a social contract between employer and employee. You
get a job and get paid for being productive during your work hours. There is really no room for thinking
outside of the workplace because it is a violation of the fairness of this contract. Do the reverse
Golden Rule in your headwhat would you want from an employee if you were the employer? Give

your employer 100% of your attentionespecially a sense of urgency of getting important things done
quickly and always following up and following through with your promises.
3. Dont Think You Already Know It All. Most employers are turned off by employees who act like
they know it all the first day on the job. The reality is that you can be on a job for 30 years and still
learn something new and useful every single day. In fact if you arent doing this, you are wasting your
own valuable time. You can create great value (see # 6 below), by improving your job knowledge and
skills.
4. Listen Carefully To What People Are Asking. People generally ask specific questions because
they are looking for very specific answers to act on. Giving right answers to the wrong questions just
makes the person have to ask the original question again, so why waste valuable time repairing poor
listening? Listen carefully as to what exactly is being asked and answer just that.
5. Ask A Lot Of Questions. You may think that finding clever answers is what workplace success is
all about but you are wrong. Rather, it is asking the really good questions that everyone else is either
afraid to ask or too lazy to think about. For a start, think about the five questions listed under # 9
below. How can you possibly succeed in your job without knowing the answers to these fundamental
questions?
6. Create Value. We are all born with certain gifts and talents to cultivate and use to help others. Find
out what your best talents are and make an important contribution to your worksites success through
those talents and the results you get with them. Creating such value at your workplace is a sure way
to feel good about what you are doing and to be valued by your employer for a long while. The value
you provide your employer with is the icing on the cake of the social contract you have with your
employer.
7. Adapt To Change. Workplaces are changing rapidly in all private and public sector organizations.
When you resist change because you think it will be uncomfortable, undesirable, or other fears, you
will get left in the dust, falling further behind in the learning curve. Openly embrace changes as
opportunities to learn, grow and improve your work skills and create greater value for your employer.
This will give you your answer to the fourth question to # 9 below.
8. Grow Your Emotional Intelligence. Few employees get fired for incompetence. The firing
problems are normally personality and character problems. Personality conflicts involve employees
not being able to control their fears, insecurities and other negative emotionality. Character problems
are all about dishonesty that has no place in the workplace. The most useful currency in the
workplace success quest is emotional intelligenceknowing yourself, having good self-esteem, being
aware of perceptions that others have of you, being more empathetic towards others, and controlling
disruptive and unproductive negative emotionality.
9. Get good answers to five important questions. The questions every employee needs to ask and
know the right answers to are: (a) Why am I here? (b) What am I supposed to be doing? (c) How do I
know if I am doing it right? (d) Whats in it for me? (e) Where do I go when I need help? Getting the
right answers to these important questions is a huge step to workplace success.
10. Be positive even when you dont feel like it. This should probably be listed as number one
because it drives all the other workplace success tips. All organizations are fighting the overly
negative spin our world puts on life. Things are out of balance and much positive thinking is needed to
restore a much needed balance. Besides that, you always get what you expect, so you will get more
positive outcomes for yourself and your employer by expecting them with positive thinking, especially
when it might be a reach.

Stick to Your Work Schedule

Always be on time to work. Have a backup plan for transportation and child care.
Try not to take time off in the first few weeks of a new job so that your supervisor knows you
are dependable.
If you know that you will be late or not coming in, call your supervisor as soon as possible.

Leave and return from breaks on time. Let your supervisor know when you will be away from
your assigned workstation.

Follow the Rules at Work

Know the company rules and procedures. Read the employee manual and pay attention to
any orientations and safety lessons. If you are unsure of a company policy, ask your supervisor or
human resources.

Act maturely and professionally at work and related events. You are representing the
company. Avoid questionable activities that could lead to misconduct issues.

If you have a problem at work, follow the proper chain of command. Approach your immediate
supervisor first, unless you are told to do otherwise.

Dress Appropriately

Find out what clothing is acceptable. Read the company dress policy.
Always come to work clean and well groomed. Do not wear heavy perfumes or colognes. Go
easy on the makeup.
Present yourself as competent and professional.

Act Professionally

Be self-disciplined and have a good work ethic. Prove that you need little supervision and are
serious about getting things done and doing them well.

Improve your communication skills. Speak clearly. Be professional in all communication. Use
language appropriate to a work environment. Never use curse words. Avoid using slang or speaking
too casually to customers and supervisors. Write clearly, with no misspelled words or abbreviations.
Improve your listening skills. Make eye contact and pay attention when people speak with
you. This will leave a positive impression on them. It will also show that you are attentive and
engaged.

Be flexible. Deadlines and situations change all the time at work. Being able to accept change
adds value to you as an employee.

Manage your time so you can meet deadlines, prioritize tasks, and work on several projects at
once. Avoid standing around talking when there is work or a customer to help.

Take on new projects or learn new skills. This shows initiative and leadership potential.

Be assertive and express your opinions and ideas. It shows interest in your job, leadership
qualities, and creativity.

Keep your personal life out of work, in phone calls, and use of company equipment. Avoid
using your cell phone (talking, texting, surfing the Internet, etc.) for non-work related activities during
work hours.

Never use alcohol or illegal drugs while working. Getting caught will not only put your current
job in jeopardy, but could keep you from getting hired for other jobs.

Get Along with Others

Be a team player and help coworkers with projects. Volunteer to work on teams.

Bring urgent or questionable matters to the attention of your supervisor in a timely manner.

Get to know coworkers who have positive and productive attitudes. Avoid people who are
negative, gossipy, or have poor work habits.
Learn how to network. It could help you down the road in your career.

Be aware of political, religious, or cultural issues that might offend others. Most workplaces
have policies to support diversity.

If coworkers' behaviors interfere with your job, ask a supervisor how to handle the situation.

Have a Good Attitude

Be positive and friendly. Respect your supervisors, coworkers, and customers. Don't gossip.

Ask questions to reduce potential misunderstandings and errors. Ask for help when you need
it.

Be calm and focused under pressure. This shows that you can handle busy or stressful
situations.

Learn how to take constructive criticism or be corrected by supervisors or coworkers.

If you make a mistake, admit it right away and find out how to fix it. Take responsibility for your
decisions and actions.

Don't let your personal problems affect your job. Keep your emotions under control.

Learn all that you can in your current position before looking for opportunities to move into a
new job.

Use performance reviews as a chance to learn how you can improve.

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