UNIVERSITY OF CENTRAL PUNJAB

NAME OF FACULTY
TITLE OF COURSE

::-

TITLE OF TOPIC

Sir Sufiyan
Business Research Methods

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Literature review on The Impact of jab Satisfaction on the Employee Job

Performance
SECTION

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SEMESTER

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3rd

SUBMITTED BY

(GROUP)

:-

THE HARD STONES

GROUP MEMBERS:-

ROLL NO.

BABAR NAWAZ BAJWA (LEADER)

0138

HARIS AZAM

0095

SHAHZAD ANWER

0117

SULAMAN SHAHZAD

0237

UMAR FAROOQ

0100

Literature Review
The literature on jab satisfaction showed a reoccurring them supporting the idea that
supervision and leadership heavily influence of employees job satisfaction. Which conducted
the study on basic empowering behaviors? They want to know specifically how manager
could improve employees job satisfaction. When speak of employees attitudes. They usually
mean job satisfaction. Which described positive feeling about his job? is called job
satisfaction.

A person with a high level of job satisfaction holds positive feeling about his or her job, while
person with a low level or negative feelings. Because Organization behavior researchers give
job satisfaction high importance. Employees with a high level of job involvement than
performance of employees are high so job satisfaction of employees is also high.

The sample for this study consisted employees and managers. The managers motivate his
employees, encouraged employees and increase the confidence level of the employees to
make better performance to increase the productivity of the business so when employees
make better performance and increase the productivity of the business then level of the job
satisfaction of the employees also increasable.

So when job satisfaction increase than we achieved the objective and goal of the organization.
The employees work asked to complete a questionnaire that measured manager behaviors
motivation, job satisfaction and job stress. Job satisfaction was measured that focus on the
employees. General satisfaction with work they did and their desire to continue with the same
job. Worker or less satisfied then they were in the past. They include economic pressure,
instability in the business environment, and increase the competition to get the best job in
market. Other believes businesses have become so focused on the stock prices and
profitability that the personal relationship that used to exist business between employers and
employees has been lost.

Still other proposed that in a poor economic environment, employees who wanted to switch
to a new job are not always able to find the alternative, leaving them to dissatisfying with his
job

Job satisfaction is defined as job satisfaction is playing a vital role in work and function of
the job satisfaction what they want you from the job. What they perceived you offering.
Job satisfaction is related analyst of employee retention, a resolve problem of employee on
commitment and observation to employees value. Job satisfaction is difficult to measure for
employees. Job satisfaction extremely important for employees to have because their attitudes
toward the job impact the learning environment for customers. When any employees highly
satisfied for his job than increase the level of job satisfaction than performance of employees
also increase. When any organization give over time to his employees than more chance for
employees increase job performance and productivity than also increase job satisfaction of
employees.

Job satisfaction opportunities, stress leadership, better work standards , better rewards for
employees and acceptable authority were participate factors to employees job satisfaction.
Job opportunities unfair job satisfaction because employees were more satisfied when he
challenging task on work .These opportunities included participation on interesting projects
such as serving on commitment that were imperative to their profession. If job performance is
low than job satisfaction also low. Employee report that they were satisfied when manager is
a good leader ,he motivate his employees continually struggling qualities ,well trained and
credentialed
Employees also report that they responded and communicated more effectively with
administrator that were trustworthy and inspired them to achieve the organization goal.
Work standard another factor that influenced job satisfaction, supported the nation that
employees were more satisfied when their entire hotel staff took pride in the quality of their
work
Managers were employees encouraged to communicate with one another and enjoy the
achievement and events together. It looked that employees were more satisfied when they had
freedom in his work do their job in a manners that was accommodating to them.

Issue of employees related to his job satisfaction that were increase, low paying salary, lack
of resources lack of management support and involvement in any organization matter
negative attitude with his employees. If any employees of the organization done better work
then he give the reward to the employees on the better performance, when organization give
reward to his employees then employees satisfied his job so when employees satisfied than

productivity of the organization is increase, when productivity increase to achieve the

organization objective and goal of the organization.

In the 1950 Abraham Maslow proposed a hierarchical structure of five needs that individual
is motivate to fulfill in their lives. It is hierarchical in the sense that a lower level of need
must be statistical before the individual will seek to fulfill the next higher the next level of
need.
Hotel industry is always can run successfully.
1- Physiological needs including food, water and shelter which are essential to survival.
2- Safety needs or feeling safe from physical and emotional danger.
3- Social needs feeling a sense of belonging, affection, acceptance, and friendship.
The second set of factors is the actual motivate or satisfiers the intrinsic generators of
satisfaction in an employee. The motivate include achieve, recognition for achievement,
interest in the work itself, responsibility, and growth and advertisement.
Instead of focusing on need fulfillment in the present, vroom (1964) conceived of job
satisfaction as an event that occurs in the future as a result of anticipating satisfaction of
needs or valued outcomes.
All the employees can 100 percent focus to our duty.
Locke (1969) in the second definition of discrepancy shifts the emphasis from equity to
aspiration what the worker would like to receive, or in the other words, what the worker
values.
Adams (1963, 1965) builds on discrepancy theory, he accepts the idea that satisfaction is
determine by size of the gap between expectation and reality, but introduce the concept that it
is also determine by comparing his or her own input output ratio to other workers input
output ratios.

The Impact of jab Satisfaction on the Employee Job and Performance

1. The Relationship between job satisfaction and job performance among employees in

trade winds group of companies.( ANUAR BIN HUSSIN)

2. JOB ANALYSIS JOB SATISFACTION AND EFFORT (MARKUS CHERISEN GANESH LYER)
3. AGING, JOB SATISFACTION, AND JOB PERFORMANCE (OLIVIA S. MITCHELL, PHILLIP B. LEVINE,
SILVANA POZZEBON)
4.PERSONALTIY AND JOB SATISFACTION (Jennifer S. Skibba)
5. Impact job Satisfaction on job Performance ( Pushpa kumara)
6. job Satisfaction on job Performance: (Allisonlaura CookALLISON )
7. Training, Job Satisfaction and Workplace Performance(Melanie K. Jones,Richard J. Jones,Paul
L. Latreille,Peter J. Sloane)
8. Job Satisfaction and job Performance Relationship (Timothy Judge A,Carl J. Thoresen)
9. , Job Satisfaction and Job Performance Workplace (Jae Vanden Berghe)
10. Job satisfaction and employee performance of Lebanese banking staff(Alf Crossman, Bassem
AbouZaki)
11. Testing the Longitudinal Impact of Work Variables and Performance
Appraisal Satisfaction on Subsequent Overall Job Satisfaction(Gary Blau)
12. Relationship between Job Satisfaction, Job Performance, Attitude towards Work, and
Organizational Commitment (Hafiz Imran, Iqra Arif, Sadaf Cheema, M Azeem)
13.Job Satisfaction and Job Performance Workplace A CASE STUDY OF PEOPLES BANK
(Balasundaram NIMALATHASAN)
14. Job performance and job satisfaction an integrated survey (Maurizio Pugno Sara Depedri)
15. A Study of Job Satisfaction and ITs Impact on the Performance in the BankingIndustry of
Pakistan(Aftab, Hira, Idrees, Waqas)
16. Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency

Theory .( Markus Christen, Ganesh Iyer, & David Soberman)

17.Job satisfaction.(R Hoppock - 1935 - psycnet.apa.org)

18.What is job satisfaction?(EA Locke - Organizational behavior and human performance, 1969
Elsevier)
19.Job satisfaction indicators and their correlates.(SE Seashore, TD Taber - American Behavioral
Scientist, 1975 - psycnet.apa.org)
20.Job satisfaction in general practice implications for prescribing.(A Melville - Social Science &
Medicine. Part A: Medical Psychology , 1980 Elsevier)
21.Job satisfaction among general practitioners: a systematic literature review(I Van Ham, AAH
Verhoeven,Journal of general , 2006 - informahealthcare.com)
22.Overall job satisfaction: how good are single versus multiple-item measures?(T Oshagbemi Journal of Managerial Psychology, 1999 - emeraldinsight.com)
23.Increasing job satisfaction of service personnel.(JD Rogers, KE Clow, TJ Kash - Journal of
Services Marketing, 1994 - emeraldinsight.com)
24.Job satisfaction: Putting theory into practice.(JM Syptak, DW Marsland, D Ulmer - Family
Practice Management, 1999 - aafp.org)