Bicol University

GRADUATE SCHOOL
Legazpi City

MIGUEL DOMINIQUE A. MARTINEZ

EDUARDO B. ARDALES
MAELM I
Professor

DR.

UNDERSTANDING THE MANAGERS JOB

Introduction to Management
Chapter Outline:
Understanding the Managers Job
Introduction to Management
1. Kinds of Managers
2. Basic Management Functions
3. Fundamental Management Skills
4. The Science and Art of
Management
Learning Objectives:

After studying this chapter, students

should be
able to:
1. Define management
2. Describe the kinds of managers
found
in organizations; and
3. Briefly explain the four basic
management functions

WHAT IS MANAGEMENT?
A set of activities- planning and decision making, organizing, leading, and
controlling directed at an organizations resources- human, financial, physical,
and information with the aim of achieving organizational goals in an efficient and
effective manner.
WHAT IS A MANAGER?

Someone whose primary responsibility is to

carry out the management process.
Someone who plans and makes decisions,
organizes, leads, and controls
human, financial, physical and information
resources.

KINDS OF MANAGERS BY LEVEL

Top Managers
The relatively small group of
executives who manage the
organizations overall goals, strategy,
and operating policies.
Middle Managers
Largest group of managers in organizations
Implement top managements policies and plans.
Supervise and coordinate lower-level managers activities.
First-Line Managers
Managers who supervise and coordinate the activities of operating
employees.
KINDS OF MANAGERS BY AREA
Marketing Managers
Work in areas related to getting consumers and clients to buy the
organizations products or services.
Financial Managers
Deal primarily with an organizations financial resources.
Operations Managers
Concerned with creating and managing the systems that create
organizations products and services.
Human Resource Managers
Involved in human resource processes
Planning, recruiting and selection, training and development, designing
compensation and benefit systems, formulating performance appraisal
systems.
Administrative Managers
Serve as generalists in functional areas and are not associated with any
particular management specialty.
Other Kinds of Managers
Assigned as specialists in positions directly related to the needs of the
organization.
THE MANAGEMENT PROCESS
Planning and Decision Making
Setting an organizations goals and selecting a course of action from a set of
alternatives to achieve them.
Organizing
Determining how activities and resources are grouped.
Leading
Getting organizational members to work together to advance the interests of
the organization.

Controlling
Monitoring organizational progress towards goals.
FUNDAMENTAL MANAGING SKILLS
Technical
Skills necessary to accomplish or understand the specific kind of work being
done in an organization.
Interpersonal
The ability to communicate with, understand, and motivate both individuals
and groups.
Conceptual
The managers ability to think in the abstract.
Diagnostic
The managers ability to visualize the most appropriate response to a
situation.
Communication
The managers abilities both to convey ideas and information effectively to
others and to receive ideas and information effectively from others.
Decision-Making
The managers ability to recognize and define problems and opportunities
correctly and then to select an appropriate course of action to solve the
problems and capitalize on opportunities.
Time-Management
The managers ability to prioritize work, to work efficiently, and to delegate
appropriately.
MANAGEMENT: SCIENCE OR ART?
The Science of Management
Assumes that problems can be approached using rational, logical, objective,
and systematic ways.
Requires technical, diagnostic, and decision-making skills and techniques to
solve problems.
The Art of Management
Decisions are made and problems solved using a blend of intuition,
experience, instinct, and personal insights.
Requires conceptual, communication, interpersonal, and time-management
skills to accomplish the tasks associated with managerial activities.
REFERENCES:
Griffin, Fundamentals of Management Fourth Edition, Houghton Mifflin Company,
2005
Massie, Joseph L., Essentials of Management, Prentice Hall, 1997
migueldominiquemartinez@yahoo.com.ph