Professional Documents
Culture Documents
email solutions
Product Info
TABLE OF CONTENTS
Executive Summary
Introduction
About us
Our customers & Awards
Our customer testimonials
Rediffmail Enterprise A snapshot
Rediff.com as a Preferred Solutions
Partner
Cloud mail Security
Cloud mail Mobility
Advanced anti-spam system
Robust Admin features
Mail user features
Back up & restore
Archival
Data Migration
Account management & support
Mail Architecture
Network Architecture
Peering for performance
Commercials
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Executive summary
For many organizations, IT
itself is not their core
competency let alone
managing email services.
Yet increasingly their
business emails are their
critical support
mechanism and one of the
key driving force in
todays competitive
landscape.
Rediffmail
Enterprise helps
you stay
connected to
your market and
employees
96+ Mn
Listed (RDF)
Registered users
As the1st Indian representative of MAAWG
(Messaging anti abuse working group) help
address issues relating to SPAM originating
from India.
DoT
> 15 years
Mailing Experience
CIOs Choice
Award for Best
Enterprise Email 1
2014
Rediffs email
solution is pretty
good and reliable.
We are also pleased
with the quality of
support provided
by the team at
Rediff.
Prasad
VP, Ops & Tech
Vistaar Financial
We subscribed for
Rediff enterprise
mailing solution
after migrating from
Zimbra Exchange.
We're glad to
mention that
Rediff's Enterprise
mailing solution has
benefit our
organization with
advanced
features like
Mobile client, Bulk
IDs management
and Attachment
restrictions etc. We
highly recommend
Rediff Enterprise
Mailing Solution
"Rediff's efficient
services with
prompt support
and state of the
art features, has
provided trouble
free e-mail
environment in our
organization. Today
we
havekeepitonn.com
andebellfashions.c
om
running on Rediff
Mailing Solution
platform. Highly
recommendable
mailing solution for
Corporates."
Sandip
Secure transmission
Since security is an
inherent requirement of
any business email, we
provide a secure login to
the mail service using
'https', where 's' stands
for secured. This
ensures that no
unauthorized entity can
intercept your
information.
The email security over
SSL can also be
enforced when
accessing mails on mail
clients such as outlook,
thunderbird, etc.
Secure storage
We know how important your
data is for you and hence we
make sure that all your all mail
data is stored at secure
locations at multiple India
datacenters at at Reliance
DAKC, Navi Mumbai, Tata and
Bharti Airtel.
Vulnerability detection
systems
Hacking is foiled before the
process begins. It blocks the
access to mails if any deviation
is found from the standard
email usage.
Attachment and mail flow restrictions Protect the inflow and outflow of data by
framing suitable policies on the attachment
and sent/received emails from a domain or
an individual.
Security Audits
Systems are fortified through
rigorous security drills and are
up-to-date with latest security
patches. They are also audited
by third party tools to ensure no
vulnerability is left.
genuine mails
delivered to the user
INBOX
JUNK
Multi-layered spam
protection -With our
advanced mail filters
such as IP check, reverse
DNS, DKIM check, content
filtering, user behavior
patterns, etc; your inbox
will always be spam free.
Inbuilt Anti-virus - The
inbuilt anti-virus is
capable of preventing any
day zero virus outbreak
as new virus definitions
are updated in real time.
Custom SPAM settings
- Customize the SPAM
settings for an individual
or entire organization by
white listing or
blacklisting an email ID or
domain.
1.
2.
3.
4.
5.
6.
Domain Level
Management
1.
2.
3.
4.
5.
6.
7.
Admin gets a continuous report to help you to control the usage and costs.
1. Usage of total accounts allocated to the domain
2. Total usage of space
3. Detailed MIS reports of all user ids created
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4. Mailbox quota provided to each user
1.
Rediff Value
Added Services
1.
Email Archival You can archive emails received or sent by email ids on
your domain
2. Full Mail Sync Sync your mailbox across all devices.
3. Calendar Sync Sync your Calendar across all devices.
4. Backup & Restore Restore all your mails if your system crashes or your
mails are deleted
5. Two way authentication One time password for enhanced security.
6. Bulk & HTML Signature Upload Signatures in digital format.
7. File Sharing Upload files on Rediff Cloud and Share Link. Upload &
manage large files, document, images etc to the cloud and share it with
your employees. This saves the bandwidth by eliminating the need to
upload these files repeatedly.
8. Sync with Clients like Outlook , Thunderbird, Windows Live
9. Restriction of Incoming and Outgoing - Once the restrictions are applied,
the User will no more be able to send or receive mails matching the
conditions specified by Admin.
10. Mailing List - Communicate with employees faster by creating groups for
e.g. you can create a group of your entire sales team members under
group ID sales@yourcompanyname.com, so any email sent to this email ID
will be delivered to all the members of your sales team.
11. Alias Management- Receive mails from many addresses at the same POP
account.
12. Catch all - Never lose out on any business opportunity with Catch All
service. A smart feature that catches all the emails sent to your company
domain, even the miss-spelt ones. It's like having innumerable email IDs to
Request for a demo to see the
complete
incost.
action.
receive
mailsadmin
at no features
additional
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13. Auto-forward Emails- an email id for which auto-forward
has been set, the
mails also gets delivered to the auto forwarded email id's mailbox
Emails that auto update and show you the latest mails without having to
refresh every now and then. Rich interface that lets you multi-task using tabs.
Delete unwanted mails quickly with a handy delete button.
Mail filters
You can organize your email efficiently through our mail filters by specifying
the folders where you want to receive mails from certain people or related to
certain topics. These folders are accessible even when you access your email
from your mobile or tablet.
Pull emails from multiple email IDs into a single email account. From this single
ID, you can also choose to 'send mail as' any of the multiple IDs.
You can forward all your important business email accounts in to an alternate
email ID. It helps to backup the emails and monitor the email usage.
You can brand the email service with your company logo. Have a customized
login page for your employees to login from. You can also use that page to
show useful information or updates to your employees. Also have a custom
login url like mail.yourcompanydomain.com.
Office Chat
Add-on Features
Complete Mail
Sync on all
devices (PC,
mobile, laptop,
tablets)
IMAP protocol makes sure that you get to see same mailbox across all the
devices, be it
laptop, desktop or a mobile phone. The action you take one device is synced
back with all other devices from where you are accessing your mails. For e.g. If
you delete a mail from your laptop and then check your mailbox from mobile,
the mail would have been deleted from mobile also.
IMAP has facility where it downloads only the header of the mail which includes
from address, subject line and short snippet of mail. Only when you decide to
read complete mail it downloads entire mail with attachment. In POP protocol,
you dont have control which mails to download and all the unwanted mails
with heavy attachments get over downloaded on your PC. IMAP protocol helps
you to save your bandwidth cost by allowing you to decide which mails to
download.
Calendar Sync
Sync the important events across the multiple devices and also have Free/busy
look up
The global address book is set of email addresses which are available to all
email users on particular domain by default. The global address book is
managed and maintained by email administrator of the domain. All the email
IDs created on a particular domain are part of global address book by default.
However, this address book is maintained at server and local desktop client
such as outlook does not have access to it. If most of the users in an
organization are using outlook to access their mails, they will not know if there
are any updates to global address book.
Global Address
book
Global address
book sync
Rediff.com has developed a plugin for outlook 2007 and outlook 2010 to access
global address book of the domain on desktop client. Once the user installs this
plugin on his local machine, the global address book gets downloaded in
outlook. User can search and send mails to other users on domain using
downloaded address book. The connector plugin also makes sure that global
address book on local machine is always in sync with global address book on
the server automatically. When user is writing a mail,1 the contacts is global
address can be added in To. This plugin also supports the auto-completion of
Internet
Mails sent
Rediff Servers Backup
Check
Mails received
Inbox
Sent
Custom1
Custom 2
Primary mailbox
Backup Copy
Inbox
Sent
Custom1
Custom 2
Backup mailbox
Data migration
Dedicated account
manager
Account manager - Your
queries will never be
unattended as a dedicated
account manager is available
whenever you need.
Email and phone support Our technical customer
support executives are
available on phone as well as
email. Our team goes the
extra mile to help you with
your email setup.
Escalation matrix and SLA
- Aggressive SLA reflects the
confidence we have on our
service and a well-defined
escalation matrix ensures
that your query gets resolved
on time.
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Mail Architecture
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Network Architecture
Robust infrastructure with
99.9% uptime
No single point of failure Components in our network
architecture have a
counterpart. An automatic
switchover makes sure that
systems are up even if one of
the components fails.
Data redundancy - Data is
stored on high performance
disks with RAIDS standard to
assure that the data is copied
to multiple disks and is
available at the right time.
24x7 network monitoring -A
dedicated network team
monitors the network
24x7x365. Along with early
warning systems, an uptime of
up to 99.9% is assured.
Data centers at 3 different
location1
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jeevav@rediff.co.in
Director
Rediffmail Enterprise Online
9821433192
Rediff.com India Limited (Nasdaq: REDF)
Mahalaxmi Engineering Estate,
L.J. Road # 1,Mahim(West) Mumbai 400 016. India
Tel: +91-22-61820000. Fax: +91-22-24455346
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