Professional Documents
Culture Documents
SUBMITTED BY
Name: SHIKHA MUDGAL
ROLL NO. 0921000465
INSTITUTE OF MANAGEMENT
TECHNOLOGY CENTER FOR
DISTANCE LEARNING GHAZIABAD
CERTIFICATE
This is to certify that SHIKHA MUDGAL. Student of Master of Business Administration
with the directorate of distance education, IMT CDL, GHAZIABAD has pursued her
research work and prepared the project report entitled Recruitment & Selection
Procedure at IndiaNivesh, New Delhi under my supervision and guidance. I approve
the project report submitted by Shikha Mudgal.
The present project report is the result of her Owen research and to the best of my
knowledge no part of it has earlier comprised any other monograph, project or book
and has not been submitted for the award of any other degree. This is being
submitted to the Directorate of distance education, IMT-CDL, GAZIABAD for the award
of master of business administration in partial fulfillment of requirement of the said
degree.
ACKNOWLEDGEMENT
In Pursuing and completion of my M.B.A and other commitments, I undertook the task
of completing my project ' RECRUITMENT and SELECTION' at India nivesh securities. To
this I would like thank and convey my gratitude to my guide Mr. Gourav Bajaj. Asst.
Vice President of India Nivesh. I am Fortunate in having sought and secured valuable
guidance and support from the initial to the final level enable me to develop and
understanding of the subject. He has made available his support in a number of ways
like motivation, encourage, invaluable ideas, development of self thought process
etc.
I would like to thank India Nivesh Securities, for providing me valuable ideas for my
present research.
This thesis would not have been possible without the support of my family members
who have always encouraged me and have been a source of inspiration and help in
continuing my effort.
I owe my deepest gratitude to my all near and dear friends who heiled me in
obtaining and who shared their views on my topic.
EXECUTIVE SUMMARY
The
OBJECTIVE OF STUDY:
o To know the awareness of employees regarding recruitment & selection
procedures.
o To know the satisfaction level of the employees with the process of recruitment.
o To know the procedure of recruitment and selection in INDIA NIVESH Securities.
o To know the method of recruitment procedures
MAJOR FINDINGS:
o All employees are aware about recruitment process.
o Socio, political, economic factor effect recruitment process.
5
Contents
INTRODUCTION
OF THE
COMPANY
PROFILE
Company Profile
IndiaNivesh is one of the very first brokers in India to be registered and licensed by
IRDA. It was founded in 2003 on set of values and principles that still governs today.
Its mission is to provide personalized services and exceptional products tailored to
match customer needs.
Company has changed its name from Sanyei Corporation Ltd. to IndiaNivesh Ltd inn
2007.IndiaNivesh Ltd has entered into an agreement with the Luminaire Technologies
Ltd (LTL) on July 06, 2007 to purchase 41,91,000 equity shares of the LTL representing
17.46% of the total paid up equity share capital at a price of Rs 0.50 per share
payable in cash from Promoters and Persons acting in concert.
In 2011 IndiaNivesh Ltd has entered into the Share Purchase Agreement with M/s.
Vandana Cloth Centre Pvt. Ltd and entered into Share Purchase Agreement with
various public shareholders of Jupiter Enterprises Ltd. (JEL)
Board of Directors
IndiaNivesh is a professionally managed organization with a group of
eminent professionals at the helm of its affairs.
Business Principles
Integrity
10
IndiaNivesh Group, through the actions of IndiaNivesh partners and associates, will
reflect the highest ethical standards at all times. Trust is an essential element of
IndiaNivesh industry. IndiaNivesh clients and collaborating partners and associates can
expect our dealings with them to be honest and forthright.
Respect
IndiaNivesh will always treat each other and those with whom we come in contact
with dignity and respect. Its a global firm and embrace diversity of culture and
religion in our workplace. IndiaNivesh is open to the thoughts and opinions of others
irrespective of race, creed or ethnic origin, and relish the creativity that comes from
collaborating with those who may view things from a different perspective.
Leadership
Every associate and partner of IndiaNivesh is empowered as a leader both in our
workplace and the communities where we work. We are confident of the firm's
support as we strive to implement innovation, efficiency and growth. IndiaNivesh
supports community service activities, recognizing the debt owed to a society that
enables our group to flourish.
Excellence
We are a service organization. Our worth is measured daily by our clients and our
collaborating partners, associates, customers, etc. We will consistently provide
service at a level that exceeds expectations through our focus on quality.
11
Teamwork
We are loyal to our clients, our collaborators, our firm and each other. We will work
together and are accountable to each other to provide the absolute best results for
our clients. We are rewarded for our collaborative efforts without regard for
individual credit. We recognize that we are of varying talents and abilities; therefore,
a cooperative effort is the best effort for our clients.
IndiaNivesh Vision
Our Vision is to emerge as a dynamic, customer-centric, and progressive financial
group in the country with pan India presence. This will be made possible with a single
minded focus on business growth and profitability, with due emphasis on risk
management in an environment of professionalism, trust and transparency, observing
12
IndiaNivesh Mission
One of key endeavors is to become one of the top ten financial powerhouses in India
within the coming 5-6 years by constantly exploring future business models and
offering the entire bouquet of financial services to clients under one single roof.
IndiaNivesh serve as a bridge for creating wealth and preserving it.
13
AN OVERVIEW
OF HUMAN
RESOURCE
ACTIVITIES IN
INDIANIVESH
DELHI
14
HUMAN RIGHTS
LABOR STANDARDS
Business should uphold the freedom of association and effective recognition of the
collective bargaining:
1. The elimination of all forms of forces and compulsory labor.
2. The effective abolition of child labor
3. Eliminate discrimination.
ENVIRONMENT
1.
2.
3.
15
To maintain a leading position in stock broking firm. One of key endeavors is to become
one of the top ten financial powerhouses in India within the coming 5-6 years by
constantly exploring future business models and offering the entire bouquet of
financial services to clients under one single roof.
BUSINESS OBJECTIVES
16
diploma
and
engineering
trainees,
apprentices
through
various
17
SWOT ANALYSIS
Strengths:
18
Weaknesses:
Opportunities:
1. Emergence of new channels across all languages.
2. Increasing no. of TV homes
2. The competition and increasing prices may adversely affect our ability to acquire
desired programming and artistic talent.
3. Entrance of small players.
4. Reduction in shelf life of programs.
5. Rapid re-shuffling of producers due to non attainment of the desired TRPs.
6. Changing tastes of the viewer's audience
Threats:
19
THEORTICAL
ASPECTS OF
RECRUITEMENT
& SELECTION
Meaning Of recruitment:
20
EDWIN D FLIPPO:
DALES S. BEACH
1. INTERNAL METHODS
o Promotion & transfers
o Job Posting
o Employee referrals
2. EXTERNAL METHODS
o Direct method campus recruitment
o Indirect method advertisements, newspaper. TV& radio ads.
3. THIRD PARTY METHOD
o
o
o
o
4. ALTERNATIVES TO RECRUITMENT
o
o
o
o
Overtime
Subcontracting
Temporary Employees
Employment leas.
IMPACT
-Demand And Supply for Skills
Social Environment
22
-Monetary compensation
Technological Environment
Political Environment
skills.
-Sons of the soil'
SOURCES OF RECRUITMENT
INTERNAL SOURCES:
Retrenched, retired employees and dependent of deceased employees also.
ADVANTAGES:
o Economical
o Reliability
23
DISADVANTAGES:
o Limited choice
o Bone of contention
EXTERNAL SOURCES:
ADVANTAGES:
o Wide choice
o Injection of fresh blood
o Motivation Forces
DISADVANTAGES:
o
o
o
o
Expensive
Time consuming
Demotivating
Uncertainty
SELECTION
Selection involves a series of steps by which the candidates are screened for choosing
the most suitable person for the vacant posts. The basic purpose of organization is to
choose right type of candidates to man various positions in the organization. In order
to achieve the purpose, a well- organized selection procedure involves many step and
sat each step unsuitable candidates are rejected.
24
Intelligent test:
It measures the incumbents learning ability & also the ability to understand
instruction and judgment
Aptitude Test:
It measures individual's potential to learn certain skills-clerical, mechanics,
mathematical, etc.
Personality test:
It measures the basis aspect of an applicant's personality such as motivation,
emotional balance, self- confidence, interpersonal, introversion, etc.
25
PROCEDURAL
DETAIL OF
REQRUITMENT
AND SELECTION
IN INDIANIVESH
26
PROCEDURE:
When recruitment has to be done from the open market and advertisement is issue in
the leading daily newspaper on a local or national scale as prescribed in the
employment News.
The layout of the advertisement and the information contained therein are as
mentioned.
No application fee is required to be collected from the candidates applying in
response to an advertisement.
Application From:
The application from is used is in the format prescribed by the company.
27
APPOINITING AUTHORITY:
The chairman & MD is the appointing authority for appointments to post in E-5
grades & above except that to which appointments are made by management
og INDIA NIVESH SECURITIES.
Selection
The appointing authority/ personnel heads to conduct test interviews constitutes
selection board and to select candidates for appointments to any post in the company
from among those called for such tests 3 interviews. Selection to posts in their senior
executives cadre and others common executives cadre are conducted by the selection
the post falling within the purview that in case of recruitment to executive posts a
member of management.
APPOINTMENT
APPOINTMENT OFFER:
An offer of appointment is issued to the selected candidates in the prescribed
format. This is signed by the appointing authority or the officer to whom the power is
delegated in this behalf.
JOINING TIME:
Normally a person to whom an appointment has been made is expected to join the
services of the company within 30 days from the date of issue of appointment offer.
Hewer, the competent authority depending upon exigencies of the work may grant
extension in this period, urgent with which by post is to filled up etc.
28
MEDICAL FITNESS:
Every candidates appointed to a post in the company is required to undergo a medical
examination by the company's medical officer at the time of appointment and
required to satisfy the medical fitness standard prescribed for the post.
JOINING FORMALITIES:
Appointee to regular scales of pay on joining the company to take up appointment are
required to report of the personal department of the team concerned and finished
such documents as are later date it is found that an appointee has furnished wrong
information he is liable for termination from the service of the company.
SENIORITY:
29
LAY OFF:
The elimination of jobs is often without regard to employee performance. Usually
when a company is experiencing financial difficulties, A risk reduction, made by
investment bankers. That minimizes the potential downside associated with a
management team.
30
For instance. Job. Specific training is providing for replacement to equip new
recruits with basic on the job skills.
PERFORMANCE APPRAISL:
As part of the attempt to uphold the validity, reliability, and credibility of system the
company should put serious efforts on monitoring and control
The ways through which company can gat accuracy in the process of performance
appraisal is by adopting methoda are :
31
Excellent performance and consistent proven track records must be the recipes for
promotion considerations in the company. The promotion consideration is facilities by
performance appraisal, succession, and planning and performance management
system to enable sound promotion decision. Practice of a guaranteed seniority
promotion system in the company promotes employees in a lock step and it's time
consuming fashion.
32
OBJECTIVE OF
THE STUDY
33
o
o
o
o
34
RESEARCH
METHODOLOGY
RESEARCH METHODOLOGY:
35
A research design is purely and simply the framework or plan for a study that guides
the collection and analysis of data. Research design is some statement or
specification of procedures, for the collecting and analyzing the information required
for the solution of some specific problem. It provides a scientific framework for
conducting some research.
PRIMARY SOURCES:
A survey of employees was done through questionnaire through which data regarding
satisfaction level of employees with respect to RECRUITMENT &SELECTION and layoff
in INDIA NIVESH.
SAMPLE SIZE:
A sample size of 100 employees was taken.
TYPE OF QUESTIONS:
There are dichotomous and rating scale question in my questionnaire. In dichotomous
type question, there are only two choices e.g. Yes or no and in multiple choices
question, there are more than two choices e.g., internal, external, both.
36
ANALYSIS &
INTERPRETATION
Q1.
37
RESULT
YES
NO
TOTAL
RESPONSE
100
0
100
%
100
0
100
120
100
80
YES
60
NO
40
20
0
RESPONSE
Interpretation:
Study reveals that all employees are aware of recruitment procedure in IndiaNivesh as
100 % responded yes.
38
YES
NO
TOTAL
RESPONSE
74
26
100
%
74
26
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
Out of 100 employees 26 % responded no because there is no proper communication
channel.
Q3. Do all potential candidates (internal and external) know where to apply & in
what form ?
RESULT
39
YES
NO
TOTAL
RESPONSE
82
18
100
%
82
18
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
Out of 100 employees 82 % think that all potential candidates (internal and external)
know where to apply & in what form only 18% don't think so.
RESULT
YES
40
RESPONSE
15
%
15
NO
TOTAL
85
100
85
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
85 % employees responded no because there is no provision in IndiaNivesh to give
polite responses to unsuitable candidate.
Q5. Do you think selection of few executive trainees should be done from campus
interview?
RESULT
YES
NO
TOTAL
41
RESPONSE
70
30
100
%
70
30
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
Study reveals that 70% employees think selection of few executive trainees should be
done from campus interview because they find that it is a very easy method to select
the candidate with the best potential, zeal & vigor.
Q6. Do you think recruitment & selection procedure is affected by socio, political
& economic environment of the country?
RESULT
YES
NO
TOTAL
42
RESPONSE
75
25
100
%
75
25
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
Most Of the employees think that recruitment, selection procedure is affected by
socio, Political & economic environment of the country because these are the major
factor, which affect the recruitment process.
Q7. Which method of recruitment for executive\ supervisor \worker post will you
prefer; internal source external source or both?
RESULT
INTERNAL
EXTERNAL
BOTH
TOTAL
43
RESPONSE
30
30
50
100
%
30
30
50
100
60
50
40
INTERNAL
30
EXTERNAL
BOTH
20
10
0
RESPONSE
Interpretation:
Majority goes part c (Both) i.e. Both internal & external are preferred as this provide
opportunity to both of them.
Q8. Are you satisfied with the recruitment procedure of IndiaNivesh?
RESULT
YES
NO
TOTAL
44
RESPONSE
100
0
100
%
100
0
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
All employees are satisfied with procedure of recruitment in IndiaNivesh as 100 %
responded yes . Because of
o Transparency, fairness & impartiality.
o Opportunity for employment towards of decreased \retired \serving employees.
Q9. Do you think the selection procedure in transparent in India Nivesh?
RESULT
YES
NO
TOTAL
45
RESPONSE
78
22
100
%
78
22
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
Out of 100 employees 78 % responded yes and 22 % responded no due to element of
biasness associated with human nature.
Q10. Do you think that the employes wards should be given prefe4rence in
recruitment and selection?
RESULT
YES
NO
TOTAL
46
RESPONSE
80
20
100
%
80
20
100
90
80
70
60
50
YES
40
NO
30
20
10
0
RESPONSE
Interpretation:
80 % responded yes because these questionnaire are fill up by employees of India
Nivesh .So, it is obvious that they think the employees wards should be given
preference in recruitment and selection.
47
FINDING AND
SUGGESTIONS
FINDINGS
o Awareness regarding ' recruitment and selection procedure' in INDIA NIVESH is
quite moderate.
o Majority of executives say that notice of vacancies is not circulated internally.
o Majority of executive believe that applicants know where and when to apply.
o Survey show that the waitlisted or unsuitable candidates are not informed of
their position in a polite way.
o A majority of executives feels that recruitment and selection procedure is
affected by external and internal factors.
48
o The entries executives are satisfied with the recruitment procedure of the
INDIA NIVESH.
o A majority of executives feel that employee's ward should be given preference
in recruitment and selection procedure.
SUGGESTIONS:
49
50
LIMITATIONS OF
THE STUDY
LIMITATIONS:
o Working hours for trainees were allotted from 1:00 PM to 4:00 Pm only, also the
senior executives were away in meetings in afternoon, I could not take the
guidance from them. These three hours were not sufficient to learn the
working of a company.
o While doing the survey, many people try to avoid filling the questionnaire,
which creates difficulty in the research work.
o It was not possible to cover all the units in view of complete coverage, which
makes the study limited.
51
o The survey has to accept the answers as the respondent to the questionnaire
provides them. If there is any inconsistency or ambiguity, it will be difficult for
the survey to make use of such a questionnaire.
52
CONCLUSION OF
THE STUDY
CONCLUSION
With the help of result I f8ind that if management thinks about changes is the
necessary modes of recruitment .It becomes more transparent.
53
54
ANNEXURE
QUESTIONNAIRE:
b) NO
3. Do all potential candidates (internal and external) know where to apply and in
what form ?
55
a) YES
b) NO
4. Have unsuitable candidates or waitlisted candidates were informed of their
position in a police way thanking them for their interest and attendance?
a) YES
b) NO
5. Do you think selection of few executive trainees should be done from campus
interview?
a) YES
b) NO
b) NO
b) NO
b) NO
10.Do you think that the employee's wards should be given preference in
recruitment and selection?
a) YES
b) NO
11.Any suggestion for making recruitment and selection procedure more effective
and transparent?
a) YES
NAME:
56
b) NO
57