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Digital Money Forum

Mobile payments in the UK

jim.wadsworth@vodafone.co.uk

Why will Mobile Commerce happen?


Always available

Knows me / what I
want

Always with me
Its mine
Knows when /
where I am

Its unobtrusive

Authenticates me

M-Payment Strategy
Convenient m-commerce payments

current & future payment methods


address & consumer details
mobile & fixed internet
pan-Europe

Wallet

Security
enabled Via
Digital
Signatures

Possible future enhancements

digital signature security


identity applications
other channels
loyalty cards

Now

Credit &
Debit
Cards

Virtual Cash &


Phone Billing

Soon

Loyalty Cards

Identity
Management

Coming

What does Vodafone m-pay bill do?


it allows Vodafone UK consumers to make remote micropayments
by charging to their phone account
micropayments of 5p to 5
suitable for use on GSM, GPRS, 3G and the internet
separating the cost of the content from the cost of carriage
allowing Content Providers to set their prices and promotional deals
cost of bearer = y

cost of content = x

CONTENT PROVIDER

END-USER

How does it work?


1. Consumer selects content
CONSUMER
INTERFACE
[WEB / WAP ]

CONTENT
PROVIDER OR
AGGREGATOR
6. Content delivered

2. CP passes end-user
& charge to Vodafone
m-pay bill

3. Consumer
authenticates
payment

Vodafone
m-pay bill
PLATFORM

5. Vodafone mpay bill confirms


payment

7. VF settles with CP,


less commission

4. Charge is posted
to phone account
VF BILLING SYSTEM

Content provider benefits


At last you can
charge for low cost
content remotely

Suitable for
the youth market
with no credit facility

Instant
access to
13.1 million
Vodafone
consumers

FLEXIBILITY

PROMOTIONAL
ACTIVITY
BOGOFs
loyalty schemes
competitions
free samples
discounts

Why a telco?

Your itemised bill


Account Number
0123456789

Invoice Number
123455678901

Used By Mr John Smith

Invoice te
Da
01/06/02

Mobile Number 07777 123456

oice
V Network Charges
Date
01/05/02
06/05/02

01/05/02
06/05/02

Time
17:00:00
13:00:06

Number Dialled Duration


07887822091
00:02:46
0378238912
00:24:00

You Pay
1.58
4:18

otal
T for Network
odafone
V
otal
T Items for Network

5.76
2

otal
T for Countr
y United Kingdom
otal
T Items for countr
y

6.76
2

17:00:00
13:00:06

07887822091
0378238912

00:02:46
00:24:00

otal
T for Network Airtel
otal
T Items for Network

1.58
6:02
7.60
2

otal
T for Countr
y Spain
otal
T Items for country

8.60
2

Voiceotal
T (Ex VAT)

15.36

Data Network Charges


01/05/02
01/05/02

12:00:00
17:00:00

01603 404271
07887822091

00:00:42
00:02:46

otal
T for Network J-Phone
otal
T Items for Network

5.58
2

otal
T for Countr y Japan
otal
T Items for country
01/05/02

17:00:00

07887822091

otal
T for Network J-Phone
otal
T Items for Network

1.00
4.58

5.58
2
00:02:46

3.46
3.46
1

A few considerations (1)


direct relationships vs aggregation
technical capabilities
commercial resource
commercial relationship
joint marketing & communications?
or simply a payment collection service?
management of disputes
customer care costs will be huge if the operator is always
involved
automated queries, refunds and resends critical

A few considerations (2)


tax management
vat must be handled differently from airtime charges
and payment collection is a vat-exempt service

application developers & content providers


obvious benefit for content owners
adds useful functionality for application developers
subscriptions vs spontaneous one-off purchases
should the consumer be locked in to a package?
or free to shop around and make spontaneous purchases?

and finally...

DO YOU HAVE
ANY CONTENT
YOU WANT
TO SELL?

Digital Money Forum


Mobile payments in the UK

jim.wadsworth@vodafone.co.uk

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