23/05/13

Setup 3CX IP PBX/VOIP for Windows

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Setup 3CX IP PBX/VOIP for Windows

July 23rd, 2009 |

Author: sbuchanan

3CX Phone System for Windows is a software-based IP PBX. This is what we decided to use.
We thought about setting up a trixbox server but decided to give 3CX a try.
What you will need:

1
Tw eet

3CX software
Purchased VOIP number
Win XP computer (you can use Vista we talk about XP in this article)
IIS 6 on your XP OS
A router that can do port forwarding or port mapping
The 3CX soft phone (you can use X-Lite but we like the TS feature in 3CX soft phone)
A static IP, FQDN (routable on the internet), or a dynamic IP
Time to install, configure and test
Pre Configuration:
On your firewall and or router open Ports 5480, 5482, 5483, 5485,
Setup a static map or forward of ports: 5060-5100 (TCP and UDP), 9000-9015 (TCP and UDP) and
3400-3499 (TCP and UDP) to your PBX server.

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NOTE: forwarding ports 5060-5100 covers Port 5090 (TCP) for the 3CX Tunnel. The 3CX Tunnel is
so that users can connect to the PBX server remotely to get an extension.
Ports 9000-9049 are for RTP traffic. Each call made uses up two ports so you need to open up
double the amount of calls you want to make simultaneously. With our config we can make up to 24
simultaneous calls. Your VOIP service also has to support that many calls.
It is recommended by 3CX to have a static IP but we got this working with a dynamic IP. You can
also use a FQDN such as PBX.domain.com as long as it is routable on the internet.

Install XP professional
Disable the firewall on your XP computer.
Install IIS6
Install .NET Framework version 2.0 or higher
Install 3CX PBX software:
Download and Install 3CX by double clicking 3CXPhoneSystem71.exe this will copy files and then launch
a wizard.
The Install Wizard:
Asks how many digits you want your extensions to be.
Ask you for the IP or FQDN of 3CX Phone System. Put in the FQDN of your server. We put in our
dynamic DNS address. If you have a static IP put it in here.
Asks for your SMTP mail server info. If you have it put it in.
Asks for a username and password. Write this down. You will need this to get into the system
later.

It will ask you to create at least one extension. It is required. We tried to skip it but it will not let you.
Dont worry you can change or remove this later.
Next it wants the operator extension. This is the extension calls will be first routed to when they come in.
You can change this later as well.
Asks you do you want to get a quote to buy an upgraded version. Just click next.
That is it for the wizard. 3CX is now installed and you can begin to configure the system.
Install the 3CX VOIP client:
Download the latest version of the 3CX VOIP client http://www.3cx.com/phonesystem/
downloadlinks.html

Double click the executable you downloaded and accept the defaults.
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3CX Network settings using a Dynamic IP (DDNS):

You will need to log into the management console. You can access the management console by
pulling up a web browser (Internet Explorer preferred) then going to

http://YOURPBXSERVERNAME/Management. Login with the username and password you

wrote down earlier during the install wizard.
On the left hand side expand settings

The first thing you can do to ensure you have opened and forwarded the correct ports is to run
the Firewall Checker.

Once the firewall checker is complete click on network

Be sure the SIP port matches the port number in the picture. Leave the others default.

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This is where can put in your public IP or your Dynamic DNs Address.

Put in your local private IP address here.

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Under direct SIP calls this is where you type in a Dynamic DNS address

PBX Configuration with VOIP Service Provider:

We will now go into how to configure a hosted phone line from a VOIP Service Provider with your
3CX PBX system.
Gather your Hosted VOIP provider settings. You should be able to log into your VOIP providers
website or contact them for this info. We used the settings they gave us to configure a VOIP
Softphone. Here is an example of what these settings may be:

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Now you will open the 3CX softphone client and put these settings in. To do this click on File
then click on Connection this is where you can input these settings and click ok.
Once you have done this it should say on hook you should be able to make and receive calls
if your firewall is configured correctly for the traffic.
This is important to connect to your VOIP Service provider via the softphone client as this
helps the 3CX PBX system to register the trunk.
Open a web browser and log into the 3CX management console.

You will now add your VOIP provider to the 3CX system.
Expand Voip Providers on the left hand side.

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In the right hand window pane choose your VOIP Provider.

If you did not purchase VOIP service from a 3CX support provider then select Generic VOIP
Provider and click next. On the next screen you will need to enter in your VOIP Provider details.

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NOTE: These are the settings you used to configure the soft phone above.
The server name and outbound proxy should be the same IP or FQDN. Click next once you have entered
the proper information.
On this screen you will enter your VOIP number and password. For us the External Number and
Authentication ID were both set to our VOIP number.

Enter the number of simultaneous calls your VOIP accounts allows you to make at one time. Click next.
The next groups of settings are for routing calls when they come in. I would leave these default for now.
They can be changed later.

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Click next. Now you will need to create an outbound rule. Basically this is the rule that applies to outgoing
phone calls and tells the system how to route them. Below are the settings we used.

You have the option to skip this. I recommend you configure this now. Once you click finish you will now
see youre the VOIP provider you added and configured.

After doing this we need to make sure we have a SIP Trunk. Click on the Ports/Trunks Status on the left
hand side to view this.

If everything is correct you should see similar to the picture below:

Note: We first connected with the soft phone before doing any of these configurations. We found that the
Trunk would not register until we connected with the softphone from our PBX server.
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Now you need to configure an inbound route. Do this by clicking on inbound rules on the left hand side.

Click on Add DID on the top bar

Below are the settings we used.

That should be it. Go ahead and setup a softphone on your network connect to your new PBX server and
try some inbound and outbound calls. If you need further help you can visit some of these resources on
3CXs site:
3CX Wiki - Technical documentation, configuration guides and more.
Forums -User to user support is available on the 3CX forums.
FAQ Frequently asked question
Supported VOIP providers 3CX strongly recommends using a supported VOIP provider.
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Phone Configuration guides use supported phones and follow these step by step guides
Gateway Configuration guides - use supported gateways and follow these step by step guides
3CX Phone System manual in PDF format or in HTML format
3CX Extension manual for 3CX Phone System users in PDF format or in HTML format
Suka

Jadilah orang pertama di antara teman-teman yang menyukai ini.

Posted in Open Source, VOIP |

Windows PBX

Tags: 3CX, IP PBX, PBX on dynamic IP, Setup 3CX PBX, VOIP,

4 Responses to Setup 3CX IP PBX/VOIP for Windows

VOIP Systems - TechExams.net IT Certification Forums:
July 23, 2009 at 10:56 PM
[...] recommend 3CX. There site is: 3CX Website and I have posted a blog about setting it up here: Setup
3CX IP PBX/VOIP for Windows I hope this [...]
Log in to Reply
Setup 3CX IP PBX/VOIP for Windows Business VOIP:
July 28, 2009 at 5:48 AM
[...] Read the rest here: Setup 3CX IP PBX/VOIP for Windows [...]
Log in to Reply
Book Review: The 3CX IP PBX Tutorial:
March 8, 2010 at 3:31 AM
[...] I was recently contacted by Packt Publishing and asked if I would review a book about 3CX. I was
more than happy to as we use 3CX and I am a supporter of the 3CX product (See my past blog on
setting up 3CX). [...]
Log in to Reply
johnsmith:
March 8, 2010 at 11:55 PM
Dear All,
Nice blog and I appreciate your constant update on the telecom trends.
My name is John Smith and I represent PBX Plus (http://www.pbxplus.com) which is based on the award
winning (Best of Show for SMB at IT Expo, LA 2009) platform
InVox (http://www.invox.com).
We would like to see you signup and review PBX Plus. I would be happy to add a FREE US or UK
number with unlimited minutes to your account.
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Your number would greet your callers with Thanks for calling Please say the name of the person or
department you are trying to reach. Caller can just say your name and call will be forwarded to your
mobile, landline or Skype account.
The drag and drop designer (visio-like) can be used to configure PBX in just 15 mins. Wizard configures
the PBX based on the answers to each question about your business.
In fact, show attendees at IT Expo walked out This is the best I have seen till day for telephony era!
I look forward to hearing from you.
Thanks.
John Smith
PBX+
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