CS KPIs

CS KPIs Internal Use Only

About This Document

Summary
Chapter

Description

1 Overview

Introduces the KPI classification and application.

2 CS Statistical KPIs

Lists the CS statistical KPIs.

3 CS Test KPIs

Lists the CS test KPIs.

4 CN CS KPIs

Lists the CN CS KPIs.

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

TABLE OF CONTENTS
1

Overview...........................................................................................................1

2
2.1
2.1.1
2.1.2
2.2
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.3
2.3.1
2.3.2
2.3.3
2.3.4
2.3.5
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6

CS Statistical KPIs...........................................................................................2
Availability..........................................................................................................2
SDCCH Availability............................................................................................
TCH in service rate(%).......................................................................................
Accessibility.......................................................................................................3
Random Access Success Rate..........................................................................
SDCCH Blocking Rate.......................................................................................
TCH Blocking Rate............................................................................................
SDCCH Drop Rate.............................................................................................
SDCCH Assignment Success Rate....................................................................
TCH Assignment Success Rate.........................................................................
Call Setup Success Rate (CSSR)......................................................................
Mobility............................................................................................................... 8
Handover Success Rate....................................................................................
Handover Success Rate (Intra Cell)...................................................................
Handover Success Rate (Inter Cell)...................................................................
Handover Success Rate (Inter BSC)..................................................................
Handover Due to Quality..................................................................................
Reliability......................................................................................................... 10
Call Drop Rate.................................................................................................
UL RxQual 0-4..................................................................................................
DL RxQual 0-4..................................................................................................
UL RxQual 0-3.................................................................................................
DL RxQual 0-3.................................................................................................
FER.................................................................................................................

3
3.1
3.1.1
3.2
3.2.1
3.3
3.3.1
3.3.2
3.3.3
3.3.4
3.3.5
3.3.6

CS Test KPIs...................................................................................................14
Accessibility.....................................................................................................14
Call Setup Success Rate.................................................................................
Mobility............................................................................................................. 14
Handover Success Rate..................................................................................
Reliability......................................................................................................... 14
CDR CMCC.....................................................................................................
CDR_MOD.......................................................................................................
Drop Call Rate.................................................................................................
SQI..................................................................................................................
Mean Opinion Score (MOS).............................................................................
Rx Quality (0-3 and 0-4)...................................................................................

4
4.1
4.2
4.3

CN CS KPIs.....................................................................................................17
Paging Success Rate.......................................................................................17
T305 & T308 Timers.........................................................................................19
Location Update Success Rate........................................................................19

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

II

CS KPIs Internal Use Only

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

III

CS KPIs Internal Use Only

Overview
The guide is mostly applicable to V6.20 (Minos).
This guidebook collected the Key Performance Indicators (KPI) for CS and PS, which
are now commonly adopted in presales bidding projects; and the definitions of different
KPIs and counter formulas for V6.2 is described here as well.
Generally, KPIs can be classified into four types: statistical KPIs, testing KPIs,
equipment performance KPIs, and user perception KPIs. Only statistical KPIs and
testing KPIs are elaborated here. KPI involves different factors. It is also closely related
to the network radio environment.

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

CS Statistical KPIs

2.1

Availability

2.1.1

SDCCH Availability
KPI
KPI
Definition
KPI
Formula

Notes

Counter
Description

2.1.2

SDCCH availability
Number of available SDCCHs 100%/(Number of available SDCCHs +
number of unavailable SDCCHs)
V6.2

T C900060122 100%/(C900060122 + C900060123)

The ratio of the available SDCCHs to the SDCCHs allocated in network

is mainly used to check the equipment performance, especially to
inspect the availability of SDCCHs of the cells. It is directly related to the
stability of equipment, transmission and power supply. It reflects the
availability ratio of network equipment and the stability of the network
operation.
C900060122: Average number of available SDCCH
C900060123: Average number of unavailable SDCCH

TCH in service rate(%)

KPI
KPI
Definition
KPI
Formula

Notes

Counter
Description

TCH in service rate(%)

Number of available TCHs 100%/(Number of available TCHs + number
of unavailable TCHs)
V6.2

(C900060125 + C900060134 + C900060155) 100%/

(C900060125 + C900060134 + C900060155 + C900060126
+ C900060217 + C900060218)

The ratio of the in service TCHs to the TCHs allocated in network is

mainly used to check the equipment performance, especially to inspect
the availability of TCHs of the cells. It is directly related to the stability of
equipment, transmission and power supply.
C900060125: Average number of available radio channel
C900060126: Average number of unavailable radio channel
C900060134: Number of available defined TCH/F
C900060155: Number of available defined TCH/H
C900060217: Number of unavailable defined TCH/H
C900060218: Number of unavailable defined TCH/F

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

2.2

Accessibility

2.2.1

Random Access Success Rate

KPI
KPI
Definition
KPI
Formula

Random access success rate

Number of random access successes 100%/Number of random
access call attempts
V6.2

(C900060008 + C900060014 + (C900060038 C900060039

C900060174)) 100%/(C900060003 + C900060010 +
C900060038)

Notes

This indicator is related to not only SD congestion but also SD channel

activation. The influencing factors include SD congestion, carrier
hardware malfunction, transmission delay or malfunction, and CMB
hardware malfunction.

Counter
Description

C900060003: Number of SDCCH seizure attempts for assignment

C900060008: Number of SDCCH allocation success for assignment
C900060010: Number of signaling TCH/F seizure attempts for
assignment
C900060014: Number of signaling TCH/F allocation success for
assignment
C900060038: Number of signaling TCH/H seizure attempts for
assignment
C900060039: Number of signaling TCH/H seizure failure for assignment
C900060174: Number of signaling TCH/H allocation failure for
assignment

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

2.2.2

SDCCH Blocking Rate

KPI
KPI
Definition
KPI
Formula

2.2.3

SDCCH blocking rate

Number of signaling channel congestions 100%/Number of signaling
channel call attempts, including the condition when SDCCHs and TCHs
are used as signaling channels.

(C900060005 + C900060011 + C900060039)

(C900060003 + C900060010 + C900060038)

V6.2

100%/

Notes

This is mainly to evaluate the consistency between the preplanned

network and the actual network. It will be affected by the following
factors:
1. The consistency between the desired capacity and actual capacity of
the network; and the consistency between the estimated traffic model
and the actual one.
2. Sudden traffic.
3. Lack of SDCCH capacity.
4. Internal & external interference.
5. Preplanned redundancy.
6. Operators special requirements.
7. FR and HR used as signaling channel.

Counter
Description

C900060003: Number of SDCCH seizure attempts for assignment

C900060005: Number of SDCCH seizure failure for assignment
C900060010: Number of signaling TCH/F seizure attempts for
assignment
C900060011: Number of signaling TCH/F seizure failure for assignment
C900060038: Number of signaling TCH/H seizure attempts for
assignment
C900060039: Number of signaling TCH/H seizure failure for assignment

TCH Blocking Rate

KPI

KPI
Definition

KPI
Formula

TCH blocking rate

Formula 1 (default):
Number of TCH congestions (including HO) 100%/Number of TCH call
attempts (including HO)
Formula 2:
Number of TCH congestions (excluding HO) 100%/Number of TCH call
attempts (excluding HO)
V6.2

Formula 1 (default):
(C900060020 + C900060031 + C900060043 + C900060047
+ C900060022 + C900060033 + C900060045 +
C900060049) 100%/(C900060019 + C900060030 +
C900060042 + C900060046 + C900060021 + C900060032
+ C900060044 + C900060048)
It includes handovers.
Formula 2:
(C900060020 + C900060031 + C900060043 +

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

C900060047) 100%/(C900060019 + C900060030 +

C900060042 + C900060046)
It excludes handovers.

Notes

Counter
Description

2.2.4

This is mainly to evaluate the consistency between the preplanned

network and actual network, and the precondition is that the precise
traffic model, network capacity and redundancy should be provided in
the preplanning period. It is related to the following factors:
1. The consistency between the desired capacity and actual capacity of
the network; and the consistency between the estimated traffic model
and the actual one.
2. Sudden traffic.
3. Lack of TCH capacity.
4. Internal & external interference.
5. Preplanned redundancy.
C900060019: Number of voice TCH/F seizure attempts for assignment
C900060020: Number of voice TCH/F seizure failure for assignment
C900060021: Number of voice TCH/F seizure attempts for handover
C900060022: Number of voice TCH/F seizure failure for handover
C900060030: Number of data TCH/F seizure attempts for assignment
C900060031: Number of data TCH/F seizure failure for assignment
C900060032: Number of data TCH/F seizure attempts for handover
C900060033: Number of data TCH/F seizure failure for handover
C900060042: Number of voice TCH/H seizure attempts for assignment
C900060043: Number of voice TCH/H seizure failure for assignment
C900060044: Number of voice TCH/H seizure attempts for handover
C900060045: Number of voice TCH/H seizure failure for handover
C900060046: Number of data TCH/H seizure attempts for assignment
C900060047: Number of data TCH/H seizure failure for assignment
C900060048: Number of data TCH/H seizure attempts for handover
C900060049: Number of data TCH/H seizure failure for handover

SDCCH Drop Rate

KPI

KPI
Definition

KPI
Formula

SDCCH drop rate

Formula 1 (default):
Number of SDCCH call drops 100%/(Random access call attempts +
number of voice channel call attempts (handover excluded) (signaling))
Formula 2 (recommended):
Number of SDCCH call drops 100%/Number of SDCCH assignments
success

V6.2

ZTE Confidential Proprietary

Formula (default):
C900060053 100%/(C900060003 + C900060010 +
C900060038)

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

2.2.5

Notes

Formula 1 is the old one in the previous Guide. Its problem is that the
numerator does not include the number of call drops but the
denominator includes the number of call attempts when TCH is used as
signaling. Theoretically, call drop always occurs after successful channel
assignment. Then the denominator should be the number of SDCCH
assignment successes instead of the number of SDCCH attempts.

Counter
Description

C900060003: Number of SDCCH seizure attempts for assignment

C900060010: Number of signaling TCH/F seizure attempts for
assignment
C900060038: Number of signaling TCH/H seizure attempts for
assignment
C900060053: Number of SDCCH drops

SDCCH Assignment Success Rate

KPI
KPI
Definition
KPI
Formula
Notes

Counter
Description

2.2.6

SDCCH assignment success rate

Formula 2 (recommended):
(Number of MOC access successes + number of MTC access
successes)/(Number of MOC access attempts + number of MTC access
attempts)
V6.2

Formula :
(C900060002 + C900060236)/(C900060001 + C900060136)

SDCCH assignment success rate is involved with many factors, such as

LAPD link, frequency interference, access parameters, and external
interference.
C900060001: Number of MTC access attempts
C900060002: Number of MTC access success
C900060136: Number of MOC access attempts
C900060236: Number of MOC access success

TCH Assignment Success Rate

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

KPI
KPI
Definition
KPI
Formula

2.2.7

TCH assignment success rate

Number of TCH assignment successes 100/(Number of TCH
assignment successes + number of TCH assignment failures)
V6.2

(C900060028
+
C900060036
+
C900060199
+
C900060210) 100%/(C900060028 + C900060036 +
C900060199 + C900060210 + C900060029 + C900060037
+ C900060200 + C900060211)

Notes

This KPI is directly related to radio environment, carrier problems,

assignment methods, and application of data service. This formula does
not include the condition when TCH is used as the signaling channel.

Counter
Description

C900060028: Number of voice TCH/F assignment success

C900060029: Number of voice TCH/F assignment failure for assignment
C900060036: Number of data TCH/F assignment success
C900060037: Number of data TCH/F assignment failure
C900060199: Number of voice TCH/H assignment success
C900060200: Number of voice TCH/H assignment failure
C900060210: Number of data TCH/F assignment success
C900060211: Number of data TCH/H assignment failure

Call Setup Success Rate (CSSR)

KPI
KPI
Definition
KPI
Formula

Call setup success rate (CSSR)

(1 SDCCH blocking rate) (SDCCH assignment success rate) (1
SDCCH drop rate) (1 TCH blocking rate (excluding HO)) TCH
assignment success rate
V6.2

ZTE Confidential Proprietary

(1-C900060053/
(C900060003+C900060010+C900060038))*(1(C900060020+C900060031+C900060043+C900060047)/
(C900060019+C900060030+C900060042+C900060046))*(

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

1(C900060018+C900060029+C900060037+C900060135+C9
00060200+C900060211)/
(C900060017+C900060028+C900060036+C900060018+C9
00060029+C900060037+C900060235+C900060199+C900
060210+C900060135+C900060200+C900060211))
Notes

The above stated formula is regarded too strict. Some may define it to
be TCH assignment success rate or call completion rate.
C900060053
C900060003
C900060010
C900060038
C900060020
C900060031
C900060043
C900060047
C900060019
C900060030
C900060042
C900060046
C900060018
C900060029
C900060037
C900060135
C900060200
C900060211
C900060017
C900060028
C900060036
C900060018
C900060029
C900060037
C900060235
C900060199
C900060210
C900060135
C900060200
C900060211

Counter
Description

2.3

Mobility

2.3.1

Handover Success Rate

KPI
KPI
Definition

Number of SDCCH drops

Number of SDCCH seizure attempts for assignment
Number of signaling TCH/F seizure attempts for assignment
Number of signaling TCH/H seizure attempts for assignment
Number of voice TCH/F seizure failure for assignment
Number of data TCH/F seizure failure for assignment
Number of voice TCH/H seizure failure for assignment
Number of data TCH/H seizure failure for assignment
Number of voice TCH/F seizure attempts for assignment
Number of data TCH/F seizure attempts for assignment
Number of voice TCH/H seizure attempts for assignment
Number of data TCH/H seizure attempts for assignment
Number of signaling TCH/F assignment failure for assignment
Number of voice TCH/F assignment failure for assignment
Number of data TCH/F assignment failure
Number of signaling TCH/H assignment failure
Number of Voice TCH/H assignment failure
Number of data TCH/H assignment failure
Number of signaling TCH/F assignment success for assignment
Number of voice TCH/F assignment success
Number of data TCH/F assignment success
Number of signaling TCH/F assignment failure for assignment
Number of voice TCH/F assignment failure for assignment
Number of data TCH/F assignment failure
Number of signaling TCH/H assignment success
Number of Voice TCH/H assignment success
Number of data TCH/H assignment success
Number of signaling TCH/H assignment failure
Number of Voice TCH/H assignment failure
Number of data TCH/H assignment failure

Handover success rate

Formula 1 (default):
Number of handover successes in busy hours 100%/Number of
handover requests in busy hours

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

KPI
Formula

V6.2

Notes

None

Counter
Description

2.3.2

C900060093: Number of BSC-controlled inter-cell outgoing handover

C900060094: Number of BSC-controlled inter-cell outgoing handover
success
C900060095: Number of MSC-controlled outgoing handover
C900060096: Number of MSC-controlled outgoing handover success
C900060097: Number of BSC-controlled inter-cell incoming handover
C900060098: Number of BSC-controlled inter-cell incoming handover
success
C900060099: Number of MSC-controlled incoming handover
C900060100: Number of MSC-controlled incoming handover due to
forced release
C900060101: Number of MSC-controlled incoming handover due to
queue
C900060102: Number of MSC-controlled incoming handover success
C900060119: Number of Intra-cell handover
C900060120: Number of Intra-cell handover success
C900060216: Number of MSC-controlled incoming handover due to
forced handover

Handover Success Rate (Intra Cell)

KPI
KPI
Definition

Handover success rate (Intra Cell)

Number of handover successes 100%/Number of handover requests

KPI
Formula

V6.2

Notes

None

Counter
Description

2.3.3

Formula :
(C900060098 + C900060102 + C900060120 + C900060094
+ C900060096) 100%/(C900060097 + C900060099 +
C900060100 + C900060101 + C900060216 + C900060119
+ C900060093 + C900060095)

C900060120/C900060119

C900060119: Number of Intra-cell handover

C900060120: Number of Intra-cell handover success

Handover Success Rate (Inter Cell)

KPI
KPI
Definition
KPI
Formula

Handover success rate (Inter Cell)

Formula:
Number of inter cell handover successes 100%/Number of inter cell
handover requests
V6.2

ZTE Confidential Proprietary

Formula 1:
(C900060094 + C900060098)/(C900060093 + C900060097)

2015 ZTE CORPORATION. All rights reserved.

CS KPIs Internal Use Only

Notes

Counter
Description

2.3.4

C900060093: Number of BSC-controlled inter-cell outgoing handover

C900060094: Number of BSC-controlled inter-cell outgoing handover
success
C900060097: Number of BSC-controlled inter-cell incoming handover
C900060098: Number of BSC-controlled inter-cell incoming handover
success

Handover Success Rate (Inter BSC)

KPI
KPI
Definition

KPI
Formula
Notes

Counter
Description

2.3.5

None

Handover success rate (Inter BSC)

Formula :(default)
Number of inter BSC handover successes 100%/Number of inter BSC
handover requests
V6.1

Formula 1:
(C900060096 + C900060102)/(C900060095 + C900060099
+ C900060100 + C900060101 + C900060216)

V6.2

The same as the above.

None
C900060095: Number of MSC-controlled outgoing handover
C900060096: Number of MSC-controlled outgoing handover success
C900060099: Number of MSC-controlled incoming handover
C900060100: Number of MSC-controlled incoming handover due to
forced release
C900060101: Number of MSC-controlled incoming handover due to
queue
C900060102: Number of MSC-controlled incoming handover success
C900060216: Number of MSC-controlled incoming handover due to
forced handover

Handover Due to Quality

KPI

KPI
Definition

KPI
Formula

Handover due to quality

Formula 1 (Handover Due to DL Quality):
Handover requests due to DL quality 100%/Number of handover
requests
Formula 2 (Handover Due to UL Quality):
Handover requests due to UL quality 100%/Number of handover
requests
V6.2

Formula 1 (Handover Due to DL Quality):

(C900060085 + C900060227)/(C900060093 + C900060095
+ C900060119)
Formula 2 (Handover Due to UL Quality):
(C900060084 + C900060226)/( C900060093 + C900060095

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

10

CS KPIs Internal Use Only

+ C900060119)
Notes

Counter
Description

If DL or UL is not considered, add the numerators without changing the

denominator
C900060084: Number of TCH/F handover attempts due to UL quality
C900060085: Number of TCH/F handover attempts due to DL quality
C900060093: Number of BSC-controlled inter-cell outgoing handover
C900060095: Number of MSC-controlled outgoing handover
C900060119: Number of Intra-cell handover
C900060226: Number of TCH/H handover attempts due to UL quality
C900060227: Number of TCH/H handover attempts due to DL quality

2.4

Reliability

2.4.1

Call Drop Rate

KPI
KPI
Definition
KPI
Formula

Notes

Call drop rate

Number of TCH call drops 100%/Number of TCH seizures (excluding
handover)
V6.2

Voice channel call drop rate falls into two types: one is with handover
included; the other is with handover excluded. If handover is not
included, the indicator value will be about 0.2% higher than the one with
handover included. This discrepancy is not universally defined yet, for it
can be larger in dual-band network. This KPI value differs a lot in varied
types of network. The discrepancy can reach 0.3%.
C900060054
C900060055
C900060028
C900060036
C900060199
C900060210

Counter
Description

2.4.2

(C900060054+C900060055)/
(C900060028+C900060036+C900060199+C900060210)

Number of TCH/F drops

Number of TCH/H drops
Number of voice TCH/F assignment success
Number of data TCH/F assignment success
Number of Voice TCH/H assignment success
Number of data TCH/H assignment success

UL RxQual 0-4
KPI
KPI
Definition

KPI
Formula

Notes
Counter
Description

UL RxQual 0-4
UL RxQual 0-4 100/UL RxQual 0-7

V6.1

(C900060066 + C900060067 + C900060068 + C900060069

+ C900060070) 100/(C900060066 + C900060067 +
C900060068 + C900060069 + C900060070 + C900060071
+ C900060072 + C900060073)

V6.2

The same as the above.

None
C900060066: Number of samples with UL RQ= 0
C900060067: Number of samples with UL RQ= 1

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

11

CS KPIs Internal Use Only

C900060068: Number of samples with UL RQ= 2

C900060069: Number of samples with UL RQ= 3
C900060070: Number of samples with UL RQ= 4
C900060071: Number of samples with UL RQ= 5
C900060072: Number of samples with UL RQ= 6
C900060073: Number of samples with UL RQ= 7

2.4.3

DL RxQual 0-4
KPI
KPI
Definition

KPI
Formula

Notes

Counter
Description

2.4.4

DL RxQual 0-4
DL RxQual 0-4 100/DL RxQual 0-7

V6.1

(C900060074 + C900060075 + C900060076 + C900060077

+ C900060078) 900/(C900060074 + C900060075 +
C900060076 + C900060077 + C900060078 + C900060079
+ C900060080 + C900060081)

V6.2

The same as the above.

None
C900060074: Number of samples with DL RQ= 0
C900060075: Number of samples with DL RQ= 1
C900060076: Number of samples with DL RQ= 2
C900060077: Number of samples with DL RQ= 3
C900060078: Number of samples with DL RQ= 4
C900060079: Number of samples with DL RQ= 5
C900060080: Number of samples with DL RQ= 6
C900060081: Number of samples with DL RQ= 7

UL RxQual 0-3
KPI
KPI
Definition

KPI
Formula

Notes

Counter
Description

UL RxQual 0-3
UL RxQual 0-3 100/UL RxQual 0-7

V6.1

(C900060066 + C900060067 + C900060068 +

C900060069) 100/(C900060066 + C900060067 +
C900060068 + C900060069 + C900060070 + C900060071
+ C900060072 + C900060073)

V6.2

The same as the above.

None
C900060066: Number of samples with UL RQ= 0
C900060067: Number of samples with UL RQ= 1
C900060068: Number of samples with UL RQ= 2
C900060069: Number of samples with UL RQ= 3
C900060070: Number of samples with UL RQ= 4
C900060071: Number of samples with UL RQ= 5
C900060072: Number of samples with UL RQ= 6
C900060073: Number of samples with UL RQ= 7

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

12

CS KPIs Internal Use Only

2.4.5

DL RxQual 0-3
KPI
KPI
Definition

KPI
Formula

Notes

Counter
Description

2.4.6

DL RxQual 0-3
DL RxQual 0-3 100/DL RxQual 0-7

V6.1

(C900060074 + C900060075 + C900060076 +

C900060077) 900/(C900060074 + C900060075 +
C900060076 + C900060077 + C900060078 + C900060079
+ C900060080 + C900060081)

V6.2

The same as the above.

None
C900060074: Number of samples with DL RQ= 0
C900060075: Number of samples with DL RQ= 1
C900060076: Number of samples with DL RQ= 2
C900060077: Number of samples with DL RQ= 3
C900060078: Number of samples with DL RQ= 4
C900060079: Number of samples with DL RQ= 5
C900060080: Number of samples with DL RQ= 6
C900060081: Number of samples with DL RQ= 7

FER
KPI

FER

KPI
Definition

None

KPI
Formula

V6.1

Notes

None

V6.2

ZTE Confidential Proprietary

The same as the above.

2015 ZTE CORPORATION. All rights reserved.

13

CS KPIs Internal Use Only

CS Test KPIs

3.1

Accessibility

3.1.1

Call Setup Success Rate

KPI
KPI
Definition
Testing
Method
Notes

Call setup success rate

Number of call connections 100%/Number of call attempts
For DT and CQT, the call attempt is determined by the simultaneous
appearance of channel request and CM service request. When either of
Connect and Connect Acknowledge appears after one call attempt
begins, it is counted as one completion.
It is generally required to be 98% by the operators.

3.2

Mobility

3.2.1

Handover Success Rate

KPI
KPI
Definition
Testing
Method
Notes

Handover success rate

Number of handover successes 100%/Number of handover attempts
DT
None

3.3

Reliability

3.3.1

CDR CMCC

CDR_CMCC

drop/seizures*100

drops
seizures

3.3.2

C900060054+C900060055 (BSC counter)

sysCallAnswer(MSC counter)

CDR_MOD

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

14

CS KPIs Internal Use Only

rflosses_mod
CDR_MOD

rflosses_mod/normseizs_mod*10
0
normseizs_mod

C900060054
C900060055
C901070021
C901070042
C901070019
C901070040
C901070018
C901070039
C900060028
C900060199
C900060098
C900060102
C901050009
C901050011

3.3.3

+
+
+
+

Number of TCH/F drops

Number of TCH/H drops
Number of voice TCH/F drops due to other failure
Number of voice TCH/H drops due to other failure
Number of voice TCH/F drops due to forced release by other calls
Number of voice TCH/H drops due to forced release by other calls
Number of voice TCH/F drops due to OMC-R forced release
Number of voice TCH/H drops due to OMC-R forced release
Number of voice TCH/F assignment success
Number of Voice TCH/H assignment success
Number of BSC-controlled inter-cell incoming handover success
Number of MSC-controlled incoming handover success
Number of assignments success for voice channel due to queuing
Number of assignments for execution for voice channel due to directed retry

Drop Call Rate

KPI
KPI
Definition

Testing
Method

Notes

3.3.4

C900060054 + C900060055
C901070021 + C901070042
+C901070019 +C901070040
C901070018 + C901070039
C900060028 + C900060199
C900060098 + C900060102
C901050009 + C901050011

Drop call rate

Number of call drops 100%/Numbe of call completions
For DT and CQT, when either of Connect and Connect Acknowledge
appears after one call attempt begins, it is counted as one completion.
When either of Disconnect and Channel Release appears during one
conversation, it is counted as one normal released. When none of the
above stated two messages appears and the special mode is changed
to idle mode, it is counted as one call drop. If the release occurs when
the call duration does not meet the requirement, find the cause based
on Layer 3 signaling decoding.
None

SQI
KPI
KPI
Definition
Testing
Method
Notes

ZTE Confidential Proprietary

SQI
TEMS test value
DT
This KPI is for inspecting the sound distortion degree resulted from
incapable link transmission. The formula gained Ericssons patent. It
takes into consideration many factors, including BER, FER, handover
frequency, handover conditions, DTX activated (or not), and the

2015 ZTE CORPORATION. All rights reserved.

15

CS KPIs Internal Use Only

encoder in use, to finally get the speech quality indicator (SQI). There
are different SQI top limits for different types of encoders. For half-rate
encoder, the SQI top limit is 19; for full-rate encoder, 21; for enhanced
full-rate encoder, 30. SQI ranges from 18 to 30. SQI value will increase
when EFR or AMR is applied.

3.3.5

Mean Opinion Score (MOS)

KPI
KPI
Definition
Testing
Method

Notes

3.3.6

Mean opinion score (MOS)

It is related to testing equipment.
DT
The commonly used MOS assessment method consists of subjective
and objective scoring parts.
In the subjective part, engineers subjectively compare the original voice
material and the deteriorated voice material according to ITU-T
Proposal P.800 and P.830, and give their MOS scores respectively, then
average the scores from different engineers.
While in the objective part, PESQ method from ITU-T Proposal P.862 is
used, that is special equipment or software (e.g. the VQT test
equipment of Agilent) is used to perform the assessment. In MOS, 0
means the lowest quality, 5 stands for the highest. Standard PCM
Quality should reach around 4.4.
The MOS values for commonly used coding formats are as follows:
G.711 MOS = 4.8
G.721, G.723, G.726 MOS = 4.2
G.728 MOS = 4.2
G.729 MOS = 4.2
G.723.1(5.3) MOS = 3.5
G.723.1(6.3) MOS = 3.98
MOS can be affected greatly by the performance of test equipment. The
test results from different vendors are different. Currently, the test
equipment from Actena performs the best.

Rx Quality (0-3 and 0-4)

KPI

Rx Quality

KPI
Definition
Testing
Method
Notes

ZTE Confidential Proprietary

DT
None

2015 ZTE CORPORATION. All rights reserved.

16

CS KPIs Internal Use Only

CN CS KPIs

4.1

Paging Success Rate

KPI
KPI
Definition
Testing
Method
Notes

Paging success rate

Number of paging responses 100%/Number of paging requests
See MSC counter indicators.
BSC can indirectly provide this KPI, but its statistical point differs from
that of MSC. The difference lies in call loss at Interface A.

Query Paging overflow:

1How to query paging overflow in BSC
Paging overflow is location in TRX paging Measure. There are two counter regarding paging discard.
C901640001Number of PS paging message discarded due to full of the queue
C901640002Number of CS paging message discarded due to full of the queue
Attention: It is not correct for M8206/BS20. It is correct for B8018/B8112/SDR. So please distinguish
BTS type.
2Regarding BTS paging capacity
If there is only one CCCH channel in the cell and AGCH block is two. Paging block is 7(9-2=7) in one
51 multiframe. Total PCH block are 26808. The max capacity of sending paging is 107232 under using
TMSI on a quarter of one hour(Paging Type 3). But the number of paging is random. Paging type is
shifty and paging type3 don't hold. In fact ,the max capacity can't achieve on Um interface. When bulk
paging comes sometime, some paging message will be discarded because of paging queue.
Remark: one multiframe is 235ms. Before we repeatedly calculate BTS capacity. BTS capacity is about
400000.it is correct. But peak value is not considered.

3 the affecting for the BTS when TMSI&IMSI paging

The paging type is 3 types
Type 1:Send 2paging message in one CCCH block(2 TMSI or 2 IMSI )
Type 2:Send 3 paging message in one CCCH block ( 3 TMSI or 2TMSI+1IMSI)

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

17

CS KPIs Internal Use Only

Type 3:Send 4 paging message in one CCCH block(4 TMSI)

When using TMSI paging, MS maybe receive one type paging message of Type1 or Type2 or
Type3. Paging message busy degree decide that BTS send which type paging message.BTS will send
Type 3 message when paging message of is very busy. BTS send Type 2 message when it is not too
busy. BTS send Type1 when it is not busy. When paging message is little or no paging message, Ms
can receive Type 1 paging message. But message content maybe is null.
When BTS only send IMSI paging, BTS can't send Type 2 or Type 3 and only send Type 1 message.
Every block have up 2 paging message. So TMSI paging capacity is double of IMSI paging capacity.
BTS paging capability when extreme cases(4 TMSI or 2 IMSI in CCCH block )

In fact, paging message is not smooth. BTS sometime send TMSI and sometime send IMSI.Therefore,
practical and effective sharing of CCCH blocks should be discounted. Lets assume that 50% of its. So
the result is as follows.

BTS will discard some paging message which can't be handled when bulk paging come. Because
there are a variety of paging type of the mixed, so handling paging capability can't up to capacity.
4. BSC70 and 43 need to be splited LAC.

ZTE Confidential Proprietary

2015 ZTE CORPORATION. All rights reserved.

18

CS KPIs Internal Use Only

4.2

T305 & T308 Timers

According to the Protocol, Channel Release message is sent from MSC. If MSC can send CLCMD
message to force to disconnect link before T200 expiry (No response from MS to MSC), this call isnt
deemed as radio drop. This case only occurs after one Party ends the call normally.
Two timers of MSC are related to above flow.
1. T305: When MSC sends Disconnect Message, T305 starts. This message carries the cause of
disconnection. T305 stops when MSC receives Release message from MS. If T305 expires, MSC
sends Forced Release to MS.
2. T308: After MSC sends Release Message, T308 starts. T308 stops when MSC receives Release
Complete from MS. If T308 expires, MSC repeats Release and starts T308 again. If T308 expires
twice, MSC sends Clear Command to BSC forcing to release radio resource.

4.3

Location Update Success Rate

KPI
KPI
Definition
Testing
Method
Notes

ZTE Confidential Proprietary

Location update success rate

Number of location update successes 100%/Number of location
update requests
See MSC counter indicators.
BSC can indirectly provide this KPI, but the value is different. Its
statistical point differs from that of MSC.

2015 ZTE CORPORATION. All rights reserved.

19