ANN AYLWARD

| PLYMOUTH, MA | H: (508) 747 4318 | C: (508) 930 7077 | ANN.AYLWARD83@GMAIL.COM www.linkedin.com/in/AnnAylward

PROFILE
Highly skilled professional with profound knowledge and adept in Management, Supervisory, Administrative, and Human Resources. Flourishes in
diverse environments through vast ability to influence, lead and delegate in a professional and efficient manner. Critical thinking, decision making
and problem solving are trademark skills. Proficient in developing, implementing and managing annual budgets with advanced money-handling/audit
skills and familiarity with POS and Revenue Control systems. Driven to develop and implement processes and systems in order to increase efficiency
and effectiveness. Written and oral communication skills are excellent as well as outstanding interpersonal, negotiation and mediation abilities.
COMPUTER SKILLS
MS Office Suite
Federal APD ScanNet Parking Tech.

PeopleSoft/Oracle
McGann/Amano Parking Technology

Kronos Payroll
Merchant Connect/Elavon

CORE COMPETENCIES

Audit responsibilities included developing and implementing audit/cash control processes, policies and procedures
Developed quality improvement methods to ensure that optimum effectiveness and efficiency was maintained
Managed and maintained annual budgets, monthly financials, accounts payable, accounts receivable and payroll
Project management responsibilities included the selection and implementation of new equipment and procedures in new or existing
facilities. Assisted in all contract and vendor coordination and supervision
Negotiated, coordinated and supervised major construction projects and equipment purchases and installation

CAREER HIGHLIGHTS
MANAGEMENT/ADMINISTRATIVE

Successfully developed and implemented award winning audit/cash control policies and processes
Recruitment, training, termination, wage and performance evaluations

FINANCIAL

Annual Budgets
Monthly Financial Reviews
AP/AR
Payroll

CUSTOMER SERVICE

Handled customers complaints

Problem resolution

PROFESSIONAL EXPERIENCE
Massachusetts General Hospital
Audit and Technical Systems Manager
Parking and Finance Department

Boston, MA

May 2011 July 2014

Equity Residential Properties (ECI Investments)

National Parking Director (06 11)
General Manager (02 11)

Boston, MA

April 2002 March 2011

DIA Property Management

Bookkeeper & Office Administrator

Weymouth, MA

Sept 1998 Feb 2002

Worldwide Parking Associates

General Manager

Boston, MA

May 1981 May 1997

EDUCATION
Certificate: Small Appliance Repair, Manatee Vocational Technical School
HS Diploma, Cardinal Cushing High School

Bradenton, FL
Boston, Ma