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MARKETING PRINCIPAL (MKTG 3010) TOPIC: BUSINESS PLAN BUSINESS NAME: CHILLAX SHOP NAME MATRIC NO. AISYAH NURHUDA

MARKETING PRINCIPAL (MKTG 3010)

TOPIC: BUSINESS PLAN BUSINESS NAME: CHILLAX SHOP

MARKETING PRINCIPAL (MKTG 3010) TOPIC: BUSINESS PLAN BUSINESS NAME: CHILLAX SHOP NAME MATRIC NO. AISYAH NURHUDA

NAME

MATRIC NO.

AISYAH NURHUDA BT MOHD NAZRI

1325960

AFIFAH NABILAH BT MOHAMAD SAFEI

1321976

NUR AIYSHAH BT ABD MUNI’M

1324678

NURULAIN HUSNA BT AZMI

1320654

NURFARAHANIM BT MOHD YAHAYA

1324160

MOJEEB RAHMAN WAHAJ

1212465

CHAUDHARY MUHAMMAD QASIM

1317363

Lecturer’s Name Section Session

: MADAM KALTHOM BT ABDULLAH : 5 : Semester 2, 2014/2015

TABLE OF CONTENTS

DETAILS

PAGES

TABLE OF CONTENTS

  • 1.0 COMPANY OVERVIEW

 
  • 1.1 NAME OF THE BUSINESS

  • 1.2 EXECUTIVE SUMMARY

  • 1.2.1 LOGO

  • 1.2.2 MOTTO

  • 1.2.3 MISSION

  • 1.2.4 VISION

  • 1.2.5 OBJECTIVES

  • 1.2.6 PRODUCTS

  • 1.2.7 ORGANIZATIONAL STRUCTURE

  • 1.3 COMPANY OWNERSHIP

  • 2.0 MARKETING ANALYSIS

 
  • 2.1 SWOT ANALYSIS

  • 2.1.1 STRENGTHS

  • 2.1.2 WEAKNESSES

  • 2.1.3 OPPORTUNITIES

  • 2.1.4 TREATS

  • 2.1 MARKETING OBJECTIVES

  • 2.2.1 SPECIFIC

  • 2.2.2 TIMELY

  • 2.3 TARGET MARKET

  • 2.3.1 POTENTIAL BUYERS

  • 2.3.2 TARGET CUSTOMERS

  • 3.0 MARKETING STRATEGY

 
  • 3.1 MARKETING MIX

  • 3.1.1 PRODUCT

  • 3.1.2 PRICE

  • 3.1.3 PLACE

  • 3.1.4 PROMOTION

  • 4.0 FINANCIAL PLAN

 
  • 4.1 CAPITAL CONTRIBUTION

  • 4.2 SALES BUDGET

  • 4.3 PRICING ANALYSIS

  • 4.4 STATEMENT OF CASH FLOW

  • 4.5 FINANCIAL STATEMENT

  • 4.5.1 COST OF GOODS MANUFACTURED

  • 4.5.2 COST OF GOODS SOLD

  • 4.5.3 BUDGETED INCOME STATEMENT

  • 4.5.4 BUDGETED BALANCE SHEET

  • 5.0 IMPLEMENTATION AND CONTROL

CONCLUSION

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APPENDIX

23 - 24

  • 1.0 BUSINESS OVERVIEW

  • 1.1 NAME OF THE COMPANY

The business name is CHILLAX SHOP. The word CHILLAX symbolize the combination of words “chill” and “relax”. It describes the customers’ feelings of chill and relax when enjoying our products. CHILLAX SHOP is established on 21 st February 2015 by the agreement of 7 members of board of directors.

  • 1.2 EXECUTIVE SUMMARY

CHILLAX SHOP is a new independent business that will be operated in International Islamic University Malaysia (IIUM) that serves mouth-watering desserts to the students. Unlike the other businesses, CHILLAX SHOP focuses on selling a delicious and affordable mouth-watering desserts that satisfy the customers’ need. CHILLAX SHOP sell delicious melty cheese cake and spaghetti that are suitable to be eaten throughout all generations regardless of their races and ages. Furthermore, the prices of the products are equivalent to the quality of the products served since the business aims to get a high profit as well as providing high quality yet affordable mouth-watering desserts to the students.

Since CHILLAX SHOP will be operated in IIUM, the potential target customers are students, lecturers, staffs and also the visitors of IIUM. The products that will be sold are very popular among the students especially to those who are craving for some sweets, cheesy and western desserts. The quality is high and the taste is also more delicious than the one that are sold by the other sellers.

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CHILLAX SHOP implement the concept where the customer is always right. Therefore, fullfilling the customers’ needs and satisfactions is the top priority of the business.

In addition, nowadays, small markets are continuously evolving and thus, causing the competition among the sellers and businesses grows day by day. However, in this situation, CHILLAX SHOP is at advantage where it is a few steps ahead of other businesses since its target market is an exploitable niche and the service is differentiated since the target market will still have similar tastes, less disposable income and less sensitivity to price.

1.2.1 LOGO CHILLAX is the name of the business which represents the combination of words ‘Chill’
1.2.1 LOGO
CHILLAX is the name of the
business which represents the
combination of words ‘Chill’
This chef hat
represents the
chef’s activity to
The figure of a
person holds a
knife and a fork
formed by the
combination of
plate, fork,
knife,
moustache and
hands shows
The word
‘Shop’
represents the
selling
CHILLAX SHOP implement the concept where the customer is always right. Therefore, fullfilling the customers’ needs

This sentence represents the business’ slogan/motto which is ‘Chillax with

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  • 1.2.2 MOTTO

Our business’ motto is “Chillax with Spaghetti & Cheese”.

  • 1.2.3 MISSIONS

To ensure that each of our customers receives professional, friendly and courteous services

from us. To make sure that our company provide food at a fair price, nutritional, well prepared meals by

using only quality ingredients. We insist to sell all of our products during the Marketing Project Week. To ensure the customers’ satisfaction by fulfilling the customers’ demand and their needs. To earn the maximum profits and reduce the costs without ignoring the customers’ maximum

satisfactions.

  • 1.2.4 VISIONS

To widen our business and serve the students with the best service. To be a profitable and competitive business in the future. To be the best and recognized food business in IIUM.

  • 1.2.5 OBJECTIVES

To apply the knowledge that we learn in MKTG 3010 in the real world. To make profit from the sales and donate a portion of it to the charity organisation.

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  • 1.2.6 PRODUCTS

CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti

Bolognese and Melty Cheese Cake. Spaghetti Bolognese will be made by our own chef while the

Melty Cheese Cake will be ordered from a supplier. We use halal and tasty ingredients to cook the

spaghetti and its sauce. The cakes are also bought from a recognized and halal certified supplier.

1.2.6 PRODUCTS CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti Bolognese and

Melty Cheese Cake

  • 1.2.7 ORGANIZATIONAL STRUCTURE

1.2.6 PRODUCTS CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti Bolognese and

Spaghetti Bolognese

1.2.6 PRODUCTS CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti Bolognese and
Aisyah Nurhuda bt Mohd Nazri Afifah Nabilah bt Mohamad Safei Nur Aiyshah bt Muni’m Mojeeb Rahman
Aisyah Nurhuda bt Mohd
Nazri
Afifah Nabilah bt Mohamad
Safei
Nur Aiyshah bt
Muni’m
Mojeeb Rahman
Wahaj
Nurfarahanim bt Mohd
Yahaya
Chaudhary Muhammad
Qasim
1.2.6 PRODUCTS CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti Bolognese and
1.2.6 PRODUCTS CHILLAX SHOP will offer the customers with mouth-watering desserts consist of Spaghetti Bolognese and

Nurulain Husna bt

Azmi

1.3

COMPANY OWNERSHIP

CHILLAX SHOP is a partnership business which is formed through an agreement between

seven shareholders; Aisyah Nurhuda, Afifah Nabilah, Nur Aiyshah, Nurfarahanim, Nurul Ain Husna,

Mojeeb Rahman and Mohd Qasim. The business will be based in International Islamic University

Malaysia (IIUM) and will start operating during the Marketing Project Week.

  • 2.0 MARKETING ANALYSIS SUMMARY

CHILLAX SHOP aims to be the most leading business that serve foods to the students in

International Islamic University Malaysia (IIUM). We use SWOT analysis to get to know the survival

ability of the business. Then, we make sure that we have marketing objectives that need to be achieved

as soon as the business starts. We find the potential customers to our business and decide who will be

our main target market by doing the market segmentation analysis using some factors.

  • 2.1 SWOT ANALYSIS

We analyse the market using SWOT analysis by identifying and evaluating

the business’ strengths, weaknesses, opportunity and threats. This analysis is

very important to ensure the survival of CHILLAX SHOP in todays competitive

business world and thus be a successful business in IIUM.

STRENGTHS

WEAKNESSES

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Members have knowledge in

Too

much

spending

on

business. Have a good relationship with

expenses. Products may be expensive to

the customer. High quality of food.

certain students. Financial matters.

 

OPPORTUNITIES

 

THREATS

 

Generate side income to cover

High

competitions

among

daily expenses.

competitors.

Increase in

demand for new

Changes in consumer’s income.

 

Difficulties

in

dealing

with

 

products.

 
   

suppliers.

 

2.1.1 STRENGTH

Members have knowledge in business.

 

Some of our members have experience in doing business. So, we can

get some advices and tips from them to ensure that our business will be

running smoothly.

Have a good relationship with the customers.

 

Our main

policy

is

“customer is always right”.

Having a good

relationship with the customers is one of the most important part to fulfill

our business’ policy . In addition, CHILLAX SHOP also applies the marketing

concept of customers’ orientation where we take serious concerns on the

needs of the society.

High quality of food.

We make some researches and surveys to get to know the suppliers who

can provide us with high quality and mouth-watering melty cheese cakes at a

lower cost so that we can sell them to the customers at a cheaper and

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affordable price. The ingredients of the spaghetti bolognese are also from

high quality and halal ingredients.

2.1.2

WEAKNESSES

 

Too much spending on expenses

 

Since

all

of

us

are still students

and

do

not

have

any

kind

of

transports, we will incur some recurrent transportation expenses (for fuel

and rental fees) to go to the supermarket to buy the ingredients.

 

Products might be very expensive to certain students.

 

As our target market is mainly for the students, the products might

be very expensive to them especially for those who do not have enough

money.

Financial matters.

 

We cannot simply sell our products without being concern on ones’

welfare. For instance, we purchase for high quality of food and ingredients

at a high cost but after we add markup to the cost and adjusted the selling

price to be an affordable price for all customers, the profits sometimes is

lower and nearly zero. Hence, this situation sometimes would give financial

conflicts to the business.

 

2.1.3

OPPORTUNITIES

 

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Increasing demand for the products

After all of the promotion strategies

were done, more people will

know about our products and this will increase the demand of our products.

2.1.4 THREATS

High competitions among competitors

 

CHILLAX

SHOP

has

a

quite

number of competitors. As we know,

CHILLAX SHOP offers mouth-watering desserts which are very demanded

by the customers and also favourable by the sellers to sell this products.

Changes in consumer’s income

 

Consumer income is one

of the factors that will influence the

consumer’s behaviour and consumer’s preferences. If the personal income

of the consumers decreases, their purchasing power towards our products

will also decreases. This is because, the consumer will be wiser in spending

their money. They will consider between two aspects which are their

income and the benefits or impact of buying the products.

Difficulties in dealing with suppliers

 

Miscommunication is always being the most important thing that

should be avoid when dealing with either suppliers or customers. Since we

are communication with the suppliers through phone, there might be some

chances for this miscommunication problem to happen between us. This is

the main difficulties that we have to face when making a deal with them.

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2.2 MARKETING OBJECTIVES

CHILLAX SHOP’s aim is to retain its position as the leading distributor of

delicious spaghetti bolognese and melty cheese cakes in IIUM and to gain more

market shares. The marketing objectives of the company are best described as :

  • 1. To achieve the integrity and image of our products.

  • 2. To provide the highest possible standard of services to our customers.

  • 3. To ensure the business achieves, maintains and grows an adequate level of

profitability.

  • 2.2.1 SPECIFIC

Within a month, we are going to set up a stall in IIUM to sell our products

during the Marketing Project Week, in which, it will allow us to get benefits

financially from our favorite food. At the beginning of the period, we will have an

inventory of 20 plates of spaghetti bolognese and 20 pieces of melty cheese

cakes. As what we have discussed in our meeting, we aims to sell around 20

plates of spaghetti bolognese and 4 pieces of melty cheese cake per day by

building customer relationships through the words of mouth, referrals and also

local networking.

Our income per day will be approximately around RM 114. Our capital

investment is RM 350. We will also offer some discounts and promotion price as

well to boost our sales. If the business runs smoothly, we are willing to add more

stocks into our inventory.

  • 2.2.2 TIMELY

Our booth will commence on week 13 during the Marketing Project Week

and will last for a week. Each employee is expected to attend the whole week

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until the end of the Marketing Project Week. We want to increase our revenue

throughout the week. We will try to increase the rate of the customers who give

positive feedback to our customers.

In our marketing plan, we plan to establishe a happy hour time, in which we

will give discounts on our products during the hour which is from 3 pm to 4 pm

everyday.

2.3 TARGET MARKET

Since we are doing a small business in IIUM, our target market involves two

categories of customers:

1. Potential customers (buyer).

2. Target costumer.

2.3.1 POTENTIAL BUYER

Potential customers are the individual who is capable of becoming a purchaser

of our products.By knowing who are the potential customers of our products, we

can determine the target market of our products. Our potential customers are all

the students, lecturers, staffs and the visitors of IIUM and not to forget, also those

who are willing to buy our product.

2.3.2 TARGET COSTUMER (TARGET MARKET)

The key group of potential customers is known as our target customers, the

group of people who are most likely to buy our products. For the segmentation of

this category we use the following factors:

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Geographic

Demographic

Psychographics

Behavioral

GEOGRAPHIC

We are doing a small business and our service is just limited to IIUM which

is located in Kuala Lumpur. We cannot offer our products to those people who are

living outside the university. However, if they are able to come to our stall inside

IIUM we can also sell to them.

DEMOGRAPHIC

Segmentation according to demography is based on the variables such as

age, gender, occupation, religion, education level and nationality.

Age: Basically our product is not just for people with a specific range of

age, it means that everyone (teens, child, old men andwomen) can

consume it. But our main target is the students with the age of 18-40 years

old.

Gender: We are selling our products to both male and female students in

IIUM.

Income: Our products are affordable in price, therefore, students in each

category (high, medium, and even low) level of income can buy them.

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Education: We are selling cheese cake to the students of any level of

education (undergraduate, post graduate, PHD, and even to lecturers) who

are living in IIUM.

Religion: Our main target is Muslim consumer, because our product is

produced using halal ingredients and we are selling it in IIUM where the

majority of the students are Muslim.

Nationality: There is no limitation of races and nationality of our

costumers. The reason is that we are doing business in an international and

multi-cultural university (IIUM) which have student from all over the world,

Asia, Africa, Europe and America.

PSYCHOGRAPHICS

In this segment, we are trying to collect analysis of consumer lifestyles in

order to create a detailed customer profile. It may be impossible for us to conduct

a complete psychographic research just by asking consumers to agree or

disagree with activities, interests, opinions statements. But we just simply put it

as follows:

Lifestyles: We are mostly focusing on individual costumer and students of

IIUM.

Interest: We are attracting most of those customers who are interested in

our products.

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BEHAVIORAL

This grouping patterns may include such behaviors as spending, occasion,

usage, and desired benefits.

Usage: we are willing to have all types (light, medium and heavy user

groups) of our products consumer.

Occasions: We encourage our customers to eat our products whenever

and wherever they want at any occasions because our products is just

mouth-watering desserts which are not related or bound to any specific

eating time.

3.0 MARKETING STRATEGY

3.1 MARKETING MIX

3.1.1 PRODUCT STRATEGY

We have done a survey to know which food that students are craving or demanding for. The

result shows that students want food that is affordable yet high quality and quantity that can give them

higher satisfactions. Then, we decided to sell melty cheese cake and spaghetti bolognese. Our product

is a consumer product and categorized under convenience product since the products are bought to

satisfy an individual needs, craving and not expensive.

The supplier for melty cheese cake is ZAD Resources Sdn. Bhd. we found this supplier by the

recommendation of our friends. The company only produces melty cheese cakes with 7 different

flavors which give 7 different tastes. And of course all of those flavors are tasty. Meanwhile, spaghetti

bolognese is a manufacturing product where we cook the spaghetti using high quality and halal

ingredients on our own.

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Furthermore, our products’ packaging uses persuasive labelling. The label on the packaging

has a very unique design that is very persuasive. The label also promotes our business since we also

put the details of our business in that label.

  • 3.1.2 PRICE STRATEGY

Before we priced our products, we did a research on the current price of the products in the

market. We realized that some sellers sell the products at a very high price but the quality and quantity

of the food cannot satisfy the consumer needs. So, we decided to put a suitable and affordable price on

our products so that all customers can satisfy their needs with a high quality yet affordable products.

The prices are as follows:

Melty Cheese Cake: RM 6 each

Spaghetti Bolognese: RM 4.50 each.

  • 3.1.3 PLACE STRATEGY

CHILLAX SHOP will set up a stall in IIUM during the Marketing Project Week in order to sell

the products which are spaghetti bolognese and melty cheese cake. Both potential and target customers

can get the products by visiting our stall or by placing their orders on facebook using hashtag Chillax

(#Chillax). Delivery services will also be provided if the demand increases.

  • 3.1.4 PROMOTION STRATEGY

CHILLAX SHOP will advertise the products through posters, flyers, social medias and by the

circle of influence, where each of the members will promote the products to their fellow friends and

families. Besides, we will launch the ‘Hashtag Chillax (#Chillax)’ campaign on facebook, instagram

and twitter to promote our stall and products. Then, we will also provide a happy hour time for the

customers to buy our products at a cheaper price.

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4.0

FINANCIAL PLAN

4.1

CAPITAL CONTRIBUTION

 

To start the business, each of the members will contribute RM 50 as the capital investment. In

total, it will bring in RM 350 amount of cash into the business.

 

4.2

SALES BUDGET

 

CHILLAX SHOP

 

Sales budget for 5 days (Spagheti)

 

DAY 1

DAY 2

DAY 3

DAY 4

DAY 5

TOTAL

 

(WEEK)

Budgeted sales

             

(packets)

20

20

20

20

20

100

Selling price per packet

4.50

4.50

4.50

4.50

4.50

4.50

Sales revenue (RM)

90

90

90

90

90

450

 

CHILLAX SHOP

 

Sales budget for 5 days (Cheese cake)

 

DAY 1

DAY 2

DAY 3

DAY 4

DAY 5

TOTAL

 

(WEEK)

Budgeted sales

             

(packets)

4

4

4

4

4

20

Selling price per packet

6.00

6.00

6.00

6.00

6.00

6.00

Sales revenue (RM)

24.00

24.00

24.00

24.00

24.00

120

4.3

PRICING ANALYSIS

 

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The business uses cost-plus pricing method in order to set up the product price. The price is

affordable to cover all the cost incurred in making of the product.

COST-PLUS PRICING

Price = Cost + (Markup percentage x Cost)

Spaghetti

= 3.50 + (30% x 3.50)

= RM4.50

Cheese cake

= 4.00 + (50% x 4.00)

= RM 6.00

4.4

CASH FLOW STATEMENT

 
 

CHILLAX SHOP Statement of Cash Flow

 
 

DAY 1

DAY 2

DAY 3

DAY 4

DAY 5

Starting Cash

350.00

373.00

396.00

419.00

442.00

Cash Receipts:

         

Sales - spaghetti

90.00

90.00

90.00

90.00

90.00

-cheese cake

24.00

24.00

24.00

24.00

24.00

TOTAL (RM)

114.00

114.00

114.00

114.00

114.00

Cash Payments:

         

Cost of production for

-spaghetti

70.00

70.00

70.00

70.00

70.00

-cheese cake

16.00

16.00

16.00

16.00

16.00

Advertising

2.00

2.00

2.00

2.00

2.00

Transportation

3.00

3.00

3.00

3.00

3.00

TOTAL (RM)

(91.00)

(91.00)

(91.00)

(91.00)

(91.00)

CASH BALANCE (RM)

373.00

396.00

419.00

442.00

465.00

4.5

FINANCIAL STATEMENT

 

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4.5.1

COST OF GOODS MANUFACTURED

CHILLAX SHOP

Schedule of Cost of Goods Manufactured per day

 

RM

RM

Direct Material: Raw material Inventory,Beginning

-

Add: Purchases of raw materials

70.00

Raw materials available for use

70.00

Less: Raw material inventory, Ending

-

Raw material used

70.00

Manufacturing Overhead:

Container and spoon

30.00

Total Manufacturing Overhead

30.00

Total Manufacturing Costs

100.00

Add: Work-in-process inventory, Beginning

-

Subtotal

100.00

Less: Work-in-process inventory, Ending

-

Cost of goods manufactured

RM 100.00

  • 4.5.2 COST OF GOODS SOLD

CHILLAX SHOP Schedule of Cost of Goods Manufactured per day

 

RM

Cost of goods manufactured

100.00

Add: Beginning finished-goods inventory

-

Cost of goods available for sale

100.00

Less: Ending finished-goods inventory

-

Cost of goods sold

RM 100.00

  • 4.5.3 BUDGETED INCOME STATEMENT

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CHILLAX SHOP Budgeted Income Statement for a week

 

RM

RM

Sales Revenue

Spaghetti

450.00

Cheese Cake

120.00

 

570.00

Less: Cost of Goods Sold

Spaghetti

350.00

Cheese cake

80.00

 

430.00

Gross Profit

140.00

Less: Operating Expenses

Advertising

10.00

Transportation

15.00

Total Operating Expenses

25.00

Net Income

RM115.00

4.5.4 BUDGETED BALANCE SHEET

CHILLAX SHOP Budgeted Balance Sheet for a week

 
 

RM

RM

Current Assets

Cash

465.00

Total Assets

465.00

 

Liabilities

-

Owner Equity

Capital

350.00

Net Income

115.00

Total Liabilities and Owner Equity

465.00

5.0 IMPLEMENTATION AND CONTROL

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PERSON WEEK/ACTIVITY IN 2 3 4 5 6 7 8 CHARGE (PIC) ACTION, IMPLEMENTATION AND CONTROLLING
PERSON
WEEK/ACTIVITY
IN
2
3
4
5
6
7
8
CHARGE
(PIC)
ACTION, IMPLEMENTATION AND CONTROLLING PHAS
1.
Collect money from each members for
the capital investment (RM 50 each / RM
350 in total).
Aiyshah
Muni’m
2.
Find and make a deal with Melty Cheese
Cake supplier. (Analyze and choose the
best supplier that we can get).
Aisyah
Nurhuda
,
Farahani
m
3.
Find the
place
to
buy
Spaghetti
Afifah
Bolognese ingredients (Choose the least
cost but high quality and halal
ingredients).
Nabilah,
Ain
Husna
4.
Starting
to
promote
the upcoming
Ain
business
for
Marketing Project Week
Husna,
(Invite as many students as we can to
Mojeeb,
come to our booth later on).
Qasim
5.
Order 20 boxes of Melty Cheese Cake
from the suppliers (Products should be
received the day before the Marketing
Project Week started).
Aisyah
Nurhuda
,
Farahani
m
6.
Buy
ingredients
to
make
Spaghetti
Bolognese.
Afifah
Nabilah,
Ain
Husna,
Aiyshah
MARKETING PROJECT WEEK
1.
Cook Spaghetti bolognese at 4.30 am
everyday throughout the project week.
Afifah,
Aisyah,
Aiyshah
2.
Prepare for the business presentation. Mojeeb,
Qasim,
Farahani
m
3.
Collecting datas and records
for
Mojeeb,
business reports.
(Taking pictures and calculating the cash
Qasim,
Aiyshah,
inflow and outflow).
Ain
Husna

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4. Develop and finish the business report. Farahani m, Ain Husna, Mojeeb, Qasim, Aiyshah, Afifah, Aisyah
4. Develop and finish the business report.
Farahani
m,
Ain
Husna,
Mojeeb,
Qasim,
Aiyshah,
Afifah,
Aisyah
Nurhuda
1. Submit business report
Afifah
(Due date: Monday, 11 th May 2015
before 5 pm)
2. Evaluation
Lecturer
s

CONCLUSION

This marketing project proved to be helpful to all of us. We were able to plan and execute a

business in detail even though our business is small and did not get a lot of profit. From the report, we

have learnt a lot about the process of starting up a business. We gained a lot of experience how to

handle the business as well as the operation and what a business has to undergo to become successful

by conducting this report. In addition, we have also learnt about the risk we have to face and how to

overcome the risks. Through perseverance and hard work, we were successful to achieve our budget.

This project also helps to enhance our entrepreneurship skills. In the near future, we are looking

forward to continue our business venture, Insha Allah.

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APPENDIX

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