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SERVICE MANUAL
CAUTION
READ THIS MANUAL CAREFULLY TO DIAGNOSE TROUBLES
CORRECTLY BEFORE OFFERING SERVICE.
MODEL : WD-1232(0,5)RD
WD-12311RD
P/No.: MFL30138909
CONTENTS
1. SPECIFICATION............................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION ............................................................................................................................. 7
5. OPERATION ................................................................................................................................10
6. WIRING DIAGRAM / PROGRAM CHART ...................................................................................12
7. TROUBLE SHOOTING................................................................................................................13
7-1.BEFORE SVC CHECKING ..................................................................................................13
7-2.QC TEST MODE..................................................................................................................13
7-3.HOW TO KNOW THE WATER LEVEL FREQUENCY.........................................................13
7-4.ERROR DISPLAY ................................................................................................................14
8. ERROR DIAGNOSIS AND CHECK LIST ....................................................................................16
8-1. DIAGNOSIS AND ANSWER FOR ABNORMAL OPERATION ...........................................16
8-2. FAULT DIAGNOSIS AND TROUBLE SHOOTING .............................................................19
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................29
10. EXPLODED VIEW AND PARTS LIST .......................................................................................39
10-1. THE EXPLODED VIEW OF CABINET ASSEMBLY .........................................................39
10-2. THE EXPLODED VIEW OF CONTROL PANEL AND DISPENSER ASSEMBLY ............40
10-3. THE EXPLODED VIEW OF DRUM AND TUB ASSEMBLY .............................................41
10-4. THE EXPLODED VIEW OF DRYER ................................................................................42
1. SPECIFICATION
ITEM
WD-12320RD/WD-12325RD
POWER SUPPLY
120V-127V~, 60HZ
PRODUCT WEIGHT
80kg
WASHING
140W
ELECTRICITY
SPIN
300W
CONSUMPTION
FAN MOTOR
25W
DRAIN MOTOR
40W
WASH HEATER
1000W
DRY HEATER
1200W
WASH
45rpm
REVOLUTION
SPEED
SPIN
400/800/1000/1200 rpm
0.3-10kgf/cm2 (30-1000kPa)
Electronic
WASH CAPACITY
11.0kg (Cotton)
DRY CAPACITY
7.0kg (Cotton)
DIMENSION
635mm(W)740mm(D)925mm(H)
WASH PROGRAM
WD-12311RD
10.5kg (Cotton)
Bi-Metal type
WATER LEVEL
RESERVATION
Adapted
FUZZY LOGIC
Adapted
Adapted
ERROR DIAGNOSIS
10 items
Adapted
CHILD LOCK
Adapted
AUTO RESTART
Adapted
TIME SAVE
Adapted
Child-Lock
The Child-Lock system has been developed to prevent
children from pressing any button to change the program
during operation.
Auto Restart
Although the washing machine is turned off by a power failure, it
restarts automatically in its stopped process when power is
supplied again. And it will be the same when the machine
unplugged in operation is plugged in again.
water
temperature
washing time
selected
washing
temperature
FUZZY
LOGIC
rinsing time
the best
washing
performance
SENSING
PROCESSING
DETERMINATION
EFFECT
3. PARTS IDENTIFICATION
ACCESSORIES
Spanner
4. INSTALLATION
1 Before servicing ask troubles of customers
2 Check the adjustment(power supply is 120-127V~, remove the transit bolts....)
3 Check the troubles referring to the trouble shooting.
4 Decide service steps referring to disassembly instructions.
5 And then, service and repair.
6 After servicing, operate the appliance whether it works OK or NOT.
STANDARD INSTALLATION
The appliance should be installed as follows.
ADJUST THE
HORIZONTAL
The drain hose should be placed under 100cm from the floor.
CONNECT POWER PLUG
TEST OPERATION
Preparation for
washing.
Water removal
5. OPERATION
DELICATES
Prewash: Use this option for loads that need pretreatment. It adds 16
minutes prewash and drain.
Rinse+Spin: Use this option to rinse and then spin.
Soak: Use this mode to wash normal clothes or think and heavy
clothes which are excessively dirty.
Spin Only: When you want Spin only, select this option.
Dry only: When you want Dry only, select this option.
10
DELAY WASH
EXTRA RINSE
Delay Wash
Extra Rinse
WASH/RINSE, SPIN,
SOIL LEVEL Button
Select a water temperature based on the type
of load you are washing.
11
(Min.)
(Min.)
(Min.)
Normal
12
7. TROUBLE SHOOTING
7-1.BEFORE SVC CHECKING
Be careful of electric shock or disconnecting the parts while trouble shooting.
Voltage of each terminal in 120-127V~ and DC while applying an electric current.
Check Point
Display Status
None
1 time
Tumble clockwise.
rpm (40~50)
2 times
rpm
3 times
rpm
4 times
5 times
6 times
7 times
8 times
Tumble counterclockwise.
rpm (40~50)
9 times
Water temperature
10 times
11 times
12 times
13 times
13
7-5.ERROR DISPLAY.
If you press the Start/Pause button in error condition, any error except will disappear and the
machine will change into pause status.
In case ofd e
,d e
,d
e
, if the error is not resolved within 20 sec., and in case of other errors,
if the error is not resolved within 4 min., power will be turned off automatically and the error only will be
blinked. But in case ofd e
, power will not be turned off.
ERROR
SYMPTOM
CAUSE
WATER INLET
ERROR
DRAIN ERROR
OVERFLOW
ERROR
SENSOR PRESSURE
S/W ERROR
DOOR OPEN
ERROR
IMBALANCE
ERROR
HEATING
ERROR
14
ERROR
CURRENT
ERROR
SYMPTOM
CAUSE
MAIN PWB ASSEMBLY is out of order
Replace the MAIN PWB ASSEMBLY
Winding in the STATOR ASSEMBLY is short-circuited.
Replace the STATOR ASSEMBLY
MOTOR
ERROR
10
DRY
HEATOR
ERROR
15
SYMPTOM
NO POWER
YES
Power failure? or Breaker opened?
NO
Visit to check
" displayed?
No Inlet
YES
Is the tap opened?
YES
Is the tap frozen?
NO
Is the water supply shut-off?
NO
Is filter in the inlet valve clogged with
foreign material?
NO
Visit to check
16
YES
SYMPTOM
Door does not open
Error displayed on
the program
YES
Close the door
NO
Visit to check
Check if the door switch is O.K.
DRAIN TROUBLE
Is "
" displayed?
YES
Is the debris filter clogged with foreign
material such as pin, coin and etc.?
NO
Is the drain hose frozen with water,
kinked or crushed?
NO
Visit to check
17
YES
Clean up
the filter.
SYMPTOM
Suds overflow from the
appliance.
YES
LOW-SUDSING
YES
Recommend to reduce the using amount
of detergent.
This appliance has the automatic suds sensing function which
operates under much suds condition for good rinse and
preventing overflow.
When much suds are sensed, suds removing function such as
drain, water input and pause will operate without rotating the
drum.
No effect of softener
YES
Is the drawer closed during wash?
YES
Is the softener cap clogged?
YES
Explain how to use softener
< Clean the compartment for softener >
Visit to check
18
NO POWER
NO
NO
YES
YES
YES
Is the led(1) on?
YES
Is connector(2) disconnected or
disassembled?
<PWB ASSEMBLY (MAIN)>
NO
Is wire of the PWB ASSEMBLY disconnected?
NO
Replace PWB ASSEMBLY
19
NO WATER SUPPLY
Is water supply shut-off?
NO
NO
YES
YES
YES
NO
NO
NO
YES
Check the voltage of the inlet valve connector
120-127V~.
NO
NO
Refer to
^NO WATER SUPPLY_
NO
YES
Wiring diagram
YES
Put the detergent in the
correct position
Is detergent put in the correct compartment of
the drawer?
NO
PRE+MAIN
MAIN WASH
YES
: Detergent
YES
20
Is water supplied?
YES
Wiring diagram
NO
Refer to
^NO WATER SUPPLY_
NO
NO
YES
YES
YES
YES
YES
Is the softener cap clogged?
ABNORMAL SOUND
NO
Is there friction noise from the motor?
21
Replace the
S.PRESSURE SWITCH
ASSEMBLY
YES
Checking voltage between two pins as press the
POWER button is the voltage 120-127V~?
YES
DRAIN MALFUNCTIONING
YES
YES
YES
YES
NO
NO
Is the impeller of the drain pump clogged?
NO
Is the connector disconnected, disassembled?
NO
Is the coil of the drain pump cut-off?
(resistance of coil is 80~150)
NO
When checking voltage between connectors
( ,
as the figure?
22
AC 120-127V
23
SPIN TROUBLE
NO
YES
When pressing Option, Spin and POWER buttons at
the same time after power off, press the Start/Pause
button 1 times, is the drum low speed spin?
YES
Normal
YES
NO
NO
Is it disconnected, or disassembled?
[Red:3pin(1), GY:4pin(2)]
NO
Check the motor connector, is the resistance of
the terminal same as the figure?
MOTOR TERMINAL (1)
Resistance of terminal:
(1)
~ / ~ / ~ : About 5
~15
YES
Replace the MAIN PWB ASSEMBLY
24
NO
YES
NO
25
YES
120V-127V
26
20~30
Black
Yellow
27
5220FR2075C
120V-127V
28
9. DISASSEMBLY INSTRUCTIONS
Disassemble and repair the parts after pulling out power cord from the outlet.
CONTROL PANEL
Unscrew the screws on the top plate.
PLATE ASSEMBLY(TOP)
Hook
PANEL ASSEMBLY(CONTROL)
PWB ASSEMBLY(DISPLAY)
29
PWB ASSEMBLY(POWER)
The back cover is removed.
Two screws are unscrewed.
Disconnect connector from the wiring.
Pull the PWB assembly (Main) to arrow
direction.
DISPENSER ASSEMBLY
The plate assembly(Top)and the
cover(lnner)are disassembled.
Pull the drawer to arrow direction.
Two screws are unscrewed.
DRAWER
DISPENSER ASSEMBLY
30
INLET VALVE
Disconnect the wiring connector.
Remove the valve by two screws of the valve
holder.
2
1
VALVE
(DRY)
YL/BK - BK
VALVE
(PRE-WASH)
GY/WH - BK
VALVE
(NORMAL-WASH)
VALVE (NORMAL-WASH)
VALVE
(HOT)
WH/BK - BK
BL/RD - BK
BL/RD - BK
DOOR
31
GASKET ASSEMBLY
The cabinet gasket clamp is released.
Two screws are unscrewed from the cabinet
cover.
32
Drain Hole
33
(ROTOR ASSEMBLY)
(STATOR ASSEMBLY)
Hinge
(Damper)
Friction
Damper
(FRICTION DAMPER)
34
PUMP
Remove pump outlet hose.
Remove tub pump bellows.
Remove cap(Remaining Hose).
Disconnect the wiring.
Three screws are unscrewed from the cabinet.
Remove the pump to arrow direction.
HEATER
Loosen the nut.
Remove washing heater by pulling out.
Washing
Heater
Ring Terminal
Nut
CAUTION
When assembling the washing heater, insert
the heater to heater clip on the bottom of tub.
THERMISTOR
Pull it out by holding the thermistor bracket.
If holding the wire and pulling out it, it may be
broken.
Thermistor
Bracket
Thermistor bulb
35
Hole
Washing Heater
36
DRY DUCT
Dry Duct
Upper
Dry fan
Assembly
Thermostat
Remove thermostat.
Dry Heater
CONDENSING DUCT
Pipe
Clamp
Condensing
Bellows
37
A110
A153
A102
A152
A151
A101
A104
A103
A154
A105
A150
A141
A100
A485
A130
A430
A440
A-140
A133
A450
A410
A155
A303
A310
A300
A200
A201
A275
A276
HOT (RED)
A220
COLD (BLUE)
38
F323
F170
F330
F323
F300
F160
F340
F329
F436
F430
F225
K343
F440
F431
F441
F220
F435
F120
F215
F110
F210
39
K350
K320
K360
K123
F140
K310
F310
M215
K122
K125
K411
K420
K121
K410
K101
K110
K140
F315
K115
K143
K141
K111
K535
K610
K525
K130
K530
K611
M260
K510
K560
K343
F145
K340
F461
K346
K344
K340
K531
40
K520
K540
K550
M110
M315
M100
M230
M210
M120
M240
M215
M130
M101
K220
M215
M312
M310
M312
K230
M215
K310
41