Professional Documents
Culture Documents
satisfaction of the customers will indirectly brings loyalty and profit to the company.
When the employers happy with the performance of the employees, incentives
might be given to all the employees. If employers were overreact their emotions at
the workplace, it may bring disadvantages. The grudge of an employee or employer
can cause conflict in the organization whenever they show
disgust or dislike emotions. They also will hurt the other partys pride or feeling
s whenever they voice out their emotions and feelings to their peers. As emotions
can be easily express and influence by other factors, the process of decision making
might be affected too. Rumors that bring negative emotions will cause the working
environment tense yet uncomfortable. Employees might suffer trauma and fear.
Then, problems start to appear and this will lead to the highest occurrence mistake
done by the employees. These problems will lead to bad performance and low
productivity of an organization. In addition, this will result high job turnover in the..
Get involved with your employees , seek to understand and solve their problems
Avoid displys of negative emotion , eg scolding
Try a pinch of humour