Alice D.

Walker
4307 Loch Raven Blvd Baltimore, MD 21218 alicedaywalker@gmail.com 443-554-1845

OBJECTIVE: Seeking a challenging position in Human Resource Manager/Generalist.

MILITARY SERVICE USMC May 26, 1981 – September 30, 2001 (Retired)

EDUCATION: Masters of Human Relations, Oklahoma University, Norman, Oklahoma 2001

Bachelors of Science, Concentration Psychology, Regents College, 1999

WORK EXPERIENCE:

2008 to 2009 HUMAN RESOURCE MANAGER/STAFFING COORDINATOR

LORIEN HEALTH CENTER OF BALTIMORE COUNTY TIMONIUM, MD
-Managed all the daily operational aspect of the Human Resources Department for 100 employees.
-Verified benefit plans are in compliance with federal and state laws and administered annual benefit communications,
reporting requirements and responded to employee inquiries.
-Consulted management on Federal and State Regulations to ensure compliance and to stay abreast of changes
affecting the employer/employee relationship.
-Responded to, investigated and resolved statutory compliance issues from governmental agencies such as EEOC and/or
the Dept of Labor/Wage and Hour.
-Assisted in the development, revision and implementation of human resources policies, practices and procedures.
-Maintained data integrity of compensation, administration, position control, and job descriptions.
-Administer the company’s payroll.
-Served as the primary contact for all employees in order to ensure and maintain the proper administration of billing
acquisitions and invoices, claims, and additional payroll related issues.
-Utilized extensive knowledge and experience in the technology of computer data systems to complete projects affecting
the financial stability of the corporation such as the personnel data base and other records.
-Reported and monitored all Workers Compensation Claims and completed all OSHA Recording and conducted safety
inspections and monthly safety committee meetings.
-Developed and directed programs to education and train managers on employee relations.
-Conducted New Employee Orientation and recruitment.
-Conducted terminations and/or witness to terminations and conducted all exit interviews.
-Participant in the Quality Assurance Meetings, and weekly Managers Meetings, etc.

2007 to 2008 HUMAN RESOURCE MANAGER

RUXTON HEALTH AND REHABILITATION CENTER PIKESVILLE, MD
-Managed all the daily operational aspect of the Human Resources Department for 150 employees.
-Conducted new employee orientation and staff development training in groups and individually.
-Conducted manager training on effective recruitment, hiring, training, recognition programs, and performance appraisal.
-Handled labor relations, contract negotiations and part of the mediation process.
-Compiled and analyzed statistical data from personnel in order to devise an effective Employee Assistance
Program to promote employee morale and retention efforts meetings.
-Reported and monitored all Workers Compensation Claims and OSHA recording, conducted safety inspections, and the
monthly safety committee meetings.
-Assisted in the development, revision and implementation of human resources policies, practices, procedures to
ensure compliance with current laws.
-Managed the administration and tracking of leave programs.
-Administer the company’s payroll and benefits plans.
-Served as the primary contact for all employees in order to ensure and maintain the proper administration of billing
transactions, claims, and other payroll related issues.
-Managed the compliance of Governmental Programs, audits and completion of reports as required including assisting in
the resolution of statutory compliance issues.
-Utilized extensive knowledge and experience in the technology of computer data systems to complete projects affecting
the financial stability of the corporation.

2001 to 2007 OFFICE MANAGER/RISK MANAGEMENT

BALTIMORE EDISON SCHOOLS, BALTIMORE, MD
As the Office Manager I had multiply responsibilities, Office Manager, Risk Manager, and Customer Service with some
Human Resource functions. The Human Resource functions are listed:
-Participated in the new orientation process and member of the recruitment/interview hiring panel.
-Conducted monthly safety meetings, audits and inspections to ensure compliance with all Safety Regulations.
-Accompanied the Fire Marshall during inspections of the facility, received the call from Fire Department concerning
unannounced fire drills, and in charge of the command post during emergency evacuation procedures.
-Reported and monitored all Workers Compensation Claims and completed all OSHA Recording.
-Consulted with management on staffing assignments to ensure the company is in compliance with EEOC/AA and
OFCCP.
-Managed the administration and tracking of absenteeism, sick leave, and lateness.
-Assisted in the development, revision and implementation of human resources policies, practices and procedures to
ensure compliance with current laws.
-Resolved issues and addressed complaints.
-Established and supervised the maintenance of the filing system, scheduled meetings, prepared documents, and
drafted business correspondence.
-Liaison for parents, and employees with management and external agency services.
-Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of records.

1981 to 2001 PERSONNEL ADMINISTRATION/EEOC (HUMAN RESOURCE MANAGER)

UNITED STATES MARINE CORPS, UNITED STATES, PACIFIC, AND OVERSEAS

-Designed and administered Human Resource Programs, policies and procedures for an est. of 500 employees.
-Supervised the auditing and corrective actions of regular pay, additional monetary compensation and benefits.
-Compiled and analyzed data from personnel records in order to make recommendations to management.
-Developed and conducted training sessions on highly visible issues.
-Supervised the relocation process of employees
-Monitored and assessed equal opportunity climate within the workplace.
-Assisted in resolving complex allegations of unfair treatment through investigation and/or an informal resolution process
and maintained a complete file of all EEO complaints and Congressional Inquiries.
-Advised top management on all aspects of employee development, performance and grievances.
-Ensured compliance of all organizational and government policies, rules and regulations.
-Provided leadership in the operation areas, and the administration of personnel transactions.
-Served as the primary contact for all employees in order to ensure and maintain the proper administration of all benefits,
billing, travel claims, and payroll related issues.