Professional Documents
Culture Documents
2
By using mail The deans of Duke Law Learn five ways you
order, employees on and the Nicholas School can join Duke’s
maintenance medicines of the Environment grassroots effort to
save money because a discuss the effects of help the institution
new $100 prescription a sour economy on become climate
deductible is waived their schools. neutral by 2024.
for mail order.
N EWS YO U CA N U S E :: Vo l u m e 5 , I s s u e 1 :: Fe b r u a r y 2 0 1 0
NEW INTERACTIVE VIDEO, MOBILE TECHNOLOGIES HELP KEEP STAFF, FACULTY CONNECTED
A
and Duke’s YouTube channel, Duke is poised
“
department, Jim Speckart had heard a to deliver more information to an increasingly
lot about the nationally known Duke Just mobile campus.
economist but never actually talked with him. because A new suite of DukeMobile applications
But in July, Speckart tuned in from his enables users to browse campus events
desk to watch Dan Ariely on Duke’s new online
we can put calendars, access campus maps, check live
“Office Hours” and even asked a question about everything online, sports scores and view iTunes U and YouTube
Ariely’s research using Twitter. are we better for videos from mobile devices.
“When a professor works in your With Duke-specific mobile applications,
having done it? We
department, you may process their paperwork employees like Celeste Hodges with mobile
to get reimbursed, but you don’t ever get into need to identify the devices now have instant access to Duke
a conversation,” Speckart said. “Live online content worth promoting – whether it’s information even when away from their desks.
sessions like that allow the personal research data, course learning material, Hodges, a Web developer in the computer
communication that wouldn’t usually happen.” science department, uses the DukeMobile
New technologies like interactive webcasts student-produced content – and make applications on her iPhone to check the balance
and anytime-anywhere mobile applications that content accessible and usable.” on her Duke Flexible Spending Account, find
allow Duke to share knowledge with the world — Tracy Futhey out the hours for campus eateries and check the
and enable faculty and staff to interact, learn Duke’s Chief Information Officer latest Duke news while she’s waiting for a
and work in new ways – whether it’s meeting to start.
participating in an employee forum without Her favorite feature?
leaving the office or using a mobile device to “There’s no signage for a lot of buildings, so the
help a campus visitor find a building. maps feature really helps,” Hodges said. “Once, when I was outside walking at
“In focusing on mobility, online collaboration and the capture and lunchtime, a visitor to campus asked me where the physics building was. I
storage of video content, we’ve put together a rich set of tools that can help could pull it up on the iPhone and show her from where we were standing.”
all of us collaborate more efficiently,” said Tracy Futhey, Duke’s chief Other technologies reap benefits in terms of convenience and
information officer. “One of the biggest issues we face is simply keeping efficiency, making it easier for faculty and staff to access information
track of the new technologies that emerge every day and making thoughtful whenever and wherever they need it.
decisions about how best to take advantage of the potential for sharing Shanta Anthony, a regulatory coordinator for Duke’s medical oncology
information in a complex, constantly shifting environment.” clinical trials, had planned to attend the Primetime employee forum in
September to learn about the effects of the economy on Duke. But she
Convenience, Efficiency needed to care for her sick daughter at home and couldn’t attend. Because
As the pace of technology accelerates, Duke is at the forefront of the forum was webcast live, she watched from home and asked a question
exploring new ways to share digital content. through the Web. She was among 260 who watched online, more than the
Recognizing the importance of delivering information to an number of people who attended.
increasingly mobile campus, Duke deployed one of the most extensive “There are a lot of people who work from home some days. Or you
campus-wide wireless networks in 2008. Building upon initiatives like the may want to go but can’t pull yourself away from work,” Anthony said.
distribution of free iPods to first-year students and the launch of iTunes U
>> See DIGITAL DUKE, PAGE 4
2009, 2008, 2007 Gold Medal, Internal Periodical Staff Writing This paper consists of 30% recycled
2009, 2007 Bronze Medal, Print Internal Audience Tabloids/Newsletters post-consumer fiber. Please recycle after reading.
Editor’s
Note
LEANORA MINAI
Newsbriefs
Leanora.Minai@duke.edu
Nominate coworkers for Presidential Awards Cheaper rates for personal accident insurance
Nominations for the 2009 Presidential Awards, which recognize Effective Jan. 1, 2010, rates for personal accident insurance for
A
s I write, I’m one day into Shape faculty and staff who made distinctive contributions at Duke during individual Duke employees and their families through Mutual of
Up Duke and a few hundred steps the past year, will be accepted through Feb. 19. This award is the Omaha dropped 9 cents—from 27 cents to 18 cents per $10,000 worth
shy of my first-day goal of 10,000 highest award given to employees. of coverage. Family rates decreased from 47 cents to 30 cents per
pedometer steps. I feel like I fit the bill Five winners each receive $1,000 and a custom Presidential $10,000.
for a seminar offered to Shape Up
Medallion. Up to twenty-five Meritorious Award winners each receive Personal accident insurance is a voluntary benefit that
participants on Feb. 18:
$100. For nomination forms, call (919) 684-9040 or visit employees can buy any time. It covers death, dismemberment or
Fitting in Fitness: Exercise
Options for Busy People. hr.duke.edu/recognition/presidential.html. permanent total disability caused by an accident. Learn more at
Looking for pointers in advance, hr.duke.edu/benefits/life/accident.html.
I called Duke LIVE FOR LIFE, our Free help on income taxes
employee wellness program and Employees who earn less than $27,075 for a one-member household Greening office supply purchases
sponsor of the fitness challenge. I or less than $64,475 for a family of five can Duke has launched “Conserve Our Green,” a campaign to save money
talked with Liz Grabosky, fitness get free tax preparation services through and make purchasing office supplies through Corporate Express (now
program manager.
Duke Law School’s Volunteer Income Tax Staples Advantage) more eco-friendly.
How do I meet my fitness goals?
Assistance program (VITA). Online EWay orders that exceed $50 will receive a 1.25 percent
Liz suggested scheduling fitness
by writing “exercise” or the planned Volunteers will take appointments at discount. Departments are encouraged to order supplies no more than
activity on your calendar. “One way to the Duke University Federal Credit Union in once a week. For more, visit www.procurement.duke.edu.
make regular physical activity a reality Erwin Square Plaza, 2200 West Main St.,
in your life is by choosing a time and between 11 a.m. and 5 p.m. on these Fridays:
sticking to it,” said Liz, adding that the Feb. 5, 12, 26; March 19, 26; and April 2, 9. To
most consistent exercisers workout in
the morning.
The benefit to an early workout is
getting exercise out of the way for the
day. The tradeoff: waking up earlier. Not
make an appointment, call (919) 684-6704.
VITA will also host volunteer sessions
by appointment at El Centro Hispano in
Durham on certain Saturdays in February, March and April.
letters
to the Editor
VITA is one of Duke Law’s oldest pro-bono programs. In 2008,
for me. Another option is an evening
workout, which may be more relaxing. it completed more than 200 returns with more than $330,000 in
refunds and more than $140,000 in tax credits.
I really loved the feature “Free Fun at Duke.”
As I contemplate scheduling, I also
want to set realistic and healthy goals. For the schedule and more information, visit I hope you continue to highlight more resources like this.
The “Goal Setting Guide” on the law.duke.edu/student/act/vita. Maybe favorite quiet places on campus, resources like
Shape Up Duke website recommends a borrowing DVDs, or art on campus.
minimum of 75 minutes of vigorous- Spring into shape with Duke Run/Walk Club
intensity or 150 minutes of moderate-
LIVE FOR LIFE’s 2010 Spring Run/Walk Club starts March 8, offering David Stein
intensity activity each week for an
faculty and staff extra motivation to exercise.
adult my age.
The club runs 12 weeks, from 5:30 p.m. to 6:30 p.m. every
Senior Education Partnership Coordinator
I asked Liz for examples of
Monday and Wednesday. Beginners meet at the East Campus track, Office of Community Affairs
moderate and vigorous exercise.
Moderate intensity can be a brisk walk across from Whole Foods on Broad Street. Walkers and advanced
that noticeably increases the heart runners gather in front of Wallace Wade Stadium. Letters to the Editor must include name and contact
rate; vigorous activity can be running, “Running in a group is a wonderful social outlet,” said Patricia information. E-mail letters to working@duke.edu or mail them
which causes a substantial increase in Loughlin, marketing assistant for Duke Athletics and a Run/Walk to Working@Duke Editor, Box 90496, Durham, NC 27708.
heart rate. leader. “It’s also a great way to stay motivated.”
I plan to mix up my fitness Fax letters to (919) 681-7926. Please keep length to no more
To learn more or enroll, visit hr.duke.edu/runwalk.
schedule and activity. than 200 words.
Get Started
with Medco
Prescription mail order saves money
ary Driebeek can’t
M
Follow these steps to order any
long-term prescription from Medco. avoid medication.
1. Create an online account at She regularly takes
medcohealth.com. several drugs to cope with
2. Select a preferred payment rheumatoid arthritis. But
option. Prescriptions are not for the past four years, she
mailed until payment is has saved time, stress and
arranged. money by using Medco mail
3. Ask your physician for a order to have her medicines
90-day prescription and to delivered directly home.
send it to Medco. Mail order is easy, said
Not online? Send your prescription Driebeek, a physician
through the mail. Use the form at assistant at Duke. When she
hr.duke.edu/forms/pharmacy- visits her doctor, the order
mail.html. for her maintenance
Have a question? Medco medicine prescriptions is
pharmacists are on-call 24/7. (See sent directly to Medco. A Duke employee Mary Driebeek saves money and time by having prescription medicines mailed to her home.
your Medco member card for the few days later, the medicines
number). arrive in her mailbox. a time) can save money because the new $100 pharmacy
“I love it,” she said. “I don’t have to hold on to a deductible is waived for mail order. In addition, the co-pay
prescription. I don’t have to fax the prescription to Medco. for one 90-day prescription is cheaper than the equivalent
I don’t have to wait 45 minutes in line at the pharmacy. It co-pay at a retail pharmacy.
DID YOU KNOW? is all done electronically.” Driebeek said she saves at least $10 every three months
Beginning March 1, pharmacies in
Duke Clinic, Duke Raleigh Hospital Medco even sends Driebeek an e-mail when it’s time to when she orders through Medco. For instance, if she uses a
and the Children’s Health Center buy more medicine. “I just log on to the Medco website generic medicine, Medco charges $20 for the 90-day
will offer the same pricing on 90- with my password and confirm that I want to purchase generic prescription with free shipping. If she bought the
day prescriptions as Medco Mail more,” she said. “They have my prescription on record and generic medicine monthly at a retail pharmacy, she’d pay
Order but with walk-in service. The $30 for 90 days of medication.
pharmacies will also waive the $100
my health care reimbursement card on file, so it goes right
deductible for these prescriptions, through. It’s very slick, and it means I don’t have to plan “If someone gives me a method to save $10, that’s like
just like Medco. Learn more any trips to the pharmacy.” being given a pizza on the weekend,” Driebeek said.
hr.duke.edu/pharmacy. Medco mail order is available to all employees covered “Thanks, I’ll take it.”
by Duke medical insurance plans. — By Marsha A. Green
By using Medco mail order, employees who use Senior Writer, Office of Communication Services
maintenance medicines (those prescribed for 90 days at
I “Now, facing financial challenges and constraints in the face of a global recession,” Lange said, “we need to think again how best to advance our
strategic ambitions.”
These financial challenges look different within Duke’s schools and institutes, where revenue streams and expenses vary. Some schools, such as the
Nicholas School of the Environment, rely more heavily on endowments and research funding, while other schools like Duke Law depend more on tuition
as a primary revenue source.
Working@Duke recently asked William L. Chameides, dean for the Nicholas School of the Environment, and David F. Levi, dean for Duke Law,
how their schools are weathering the economic downturn, while advancing strategic priorities.
3
Digital Duke
CONTINUED FROM PAGE 1
‘A n t i d o t e t o
Cubicle Madness’
The technological revolution has
fundamentally altered the way people live and
work, said Cathy Davidson, a Duke professor
who studies digital learning.
“These technologies allow lots of
information to be exchanged between the
Mark Anthony Neal, a Duke professor of African and African American Studies, prepares for a live webcast in August of Duke’s online "Office maximum number of people with a
Hours” series. Thousands of viewers have tuned in to at least 18 different broadcasts. minimum amount of disruption to
everybody’s life,” said Davidson, professor of
“It’s great to be able to sit at your desk, just click a button – and you’re interdisciplinary studies and co-founder of HASTAC (the Humanities,
there. It’s so easy.” Arts, Science, and Technology Advanced Collaboratory). “The tricky part is
Ellen M. Ray, a business manager in the biomedical engineering that we have to relearn how and when to pay attention. We’re just
department, appreciates being able to watch webcasts of Primetime and beginning to understand
training programs at her convenience.
“
that.”
“With recorded webcasts, I can catch up after hours and not take a When she first
chunk out of my day,” Ray said. “If I’m not sure of something, I can just
These
joined Duke in 1989,
replay it.” no one envisioned the online
Beginning last fall, Duke’s online “Office Hours” series – inspired by possibility of entirely connections make
the casual conversations sparked when professors leave their doors open for virtual conferences such your world larger.
students to wander in – invited the public to “join the conversation” about as those held by her
current events and research at Duke.
You’re not just an
network.
The broadcasts are noon on Fridays, accessible on Duke’s Ustream “We had alienated person
channel: ustream.tv/dukeuniversity. participants from Duke, at a desk. It’s the
Speckart, the staff specialist in Duke’s economics department, is among Germany, England, antidote to cubicle madness.”
thousands of viewers who have tuned in to 18 “Office Hours” broadcasts Brazil, Costa Rica,
through December. Topics have ranged from race and medicine to the New Singapore, and no one — Cathy Davidson
Duke professor who studies digital learning
Testament, the legacy of Michael Jackson and the state of Muslim left their desk,”
Americans since Sept. 11, 2001. Davidson said. “With
For Speckart, the sessions offer an opportunity to continue learning in the economy, everybody’s travel funds are limited. Instead of costing
a setting that encourages interaction. “When you’re watching in a big hall thousands of dollars to fly everyone in, it cost maybe $1,000.”
with 200 other people, you feel more inhibited about asking questions,” he Research suggests that digital technologies actually boost social
said. “This feels more intimate.” interaction and workplace productivity, Davidson said.
DUKE THROUGH TH
1989
1992
1994
1997
1979
1957
computers – for switchboard software linking the voice-messaging system Systems. residence halls the network before
installed at Duke. operators. two institutions. called voicemail. completed. school started.
1930
1965
1972
1987
1989
1994
1995
Duke Telephone Triangle Universities Duke Duke Dialogue DukeNet, a Duke’s Office Information Technology
Service created; Computation Center Telecommunications reports that campus-wide, of Information Advisory Council (ITAC)
first phone formed as cooperative building opens. "Electronic Mail is high-speed, Technology established “to support
directory. venture to provide growing in popularity fiberoptic network, established. the academic mission of
mainframe computing on campus," now installed and the University through
services for Duke, available for all staff. tested in campus appropriate use of
N.C. State and UNC- buildings, information technology.”
Chapel Hill. including Fuqua Members include faculty,
and the undergraduate and
Engineering graduate students, as well
School. as IT representatives from
various areas.
4
Digital Duke
DukeMobile (m.duke.edu)
The DukeMobile suite of applications delivers
information about Duke to multi-touch mobile
devices like the iPhone and iPod touch, and to
other devices that use wireless access points,
such as the Blackberry. Users browse campus
news and events, check campus maps and live
sports scores, view digital materials from 20
library collections and access videos from
iTunes U and YouTube.
Ustream (ustream.tv/dukeuniversity)
Duke’s partnership with Ustream provides the
university with a live interactive platform to
highlight its faculty and events through
Celeste Hodges, a web developer in the computer science department, uses her iPhone to check streaming video, which Duke and the public
Duke’s mobile maps feature on campus. can watch and share online. Tune in to Duke’s
Ustream channel for “Office Hours” and
“These online connections make your world larger,” she said. “You’re “DukeReads.”
not just an alienated person at a desk. It’s the antidote to cubicle madness.”
With the pace of technological development, the challenge may be
information overload, which is why Duke is exploring new ways to archive Primetime (hr.duke.edu/primetime)
digital content. These quarterly forums provide a venue for
“We increasingly find ourselves in a digital arms race, rushing to make staff and faculty to hear directly from senior
everything available in every way from anywhere,” said Futhey, Duke’s chief administrators on significant issues and events
information officer. “But just because we can put everything online, are we at Duke. Recordings of the sessions are
better for having done it? We need to identify the content worth promoting available online.
– whether it’s research data, course learning material, student-produced
content – and make that content accessible and usable.”
Duke is exploring several new ways to do just that with platforms to In the works
showcase some of the university’s best videos and to bring together A new “Duke On Demand” website will
Facebook and Twitter feeds from organizations across campus. showcase some of the university’s best videos,
The university setting offers a unique opportunity to experiment with similar to the popular Hulu service, which offers
new technologies while still preserving traditional campus connections, said free online
Schoenfeld, the vice president for public affairs and government relations. streaming
“If we just watch our first-year students, we’re always going to get a video of TV
sneak preview of what’s coming next,” Schoenfeld said. “At the heart of it shows and
all is the campus experience. That’s what exciting about working at a movies.
university. We’ve been here forever, but we’re constantly changing.” Another site
will bring together Twitter feeds and other
— By Cara Bonnett social media offerings from organizations
Managing Editor, News & Information across campus.
Office of Information Technology
H E D I G I TA L Y E A R S
2009
Duke distributes about including 29 residence The Link, a new teaching and on the main mobile devices, allows users
2009
2008
1,600 iPods to freshmen to halls. Covering more learning center designed to campus, including to browse campus events
Duke’s Center encourage creative uses of than 6 million square link technology services with the health system, calendars, access campus
February
February
2004
for Instructional technology in education and feet, Duke’s deployment innovative teaching spaces to Voice over maps, check live sports scores
1999
Spring
April
Technology campus life, as part of the will create the largest and learning tools, opens in Internet Protocol and view videos from iTunes U
founded. Duke Digital Initiative. hot spot to date. Perkins Library. (VoIP). and YouTube.
2006
2007
2008
Duke establishes its Duke launches Duke works with Apple to Duke launches As part of the Duke
first online website. Duke Today as launch its own iTunes U space, its own YouTube Digital Initiative, Duke series enables the public
daily online enabling students to access channel. offers several hundred to interact with leading
Fall
May
Fall
publication digital course materials, set up digital camcorders to Duke professors as part
for news course podcasts and exchange faculty and students of the university’s latest
about the multimedia content. who want to explore initiative to use new
Duke new uses of video in media to share its
community. teaching and learning. research and knowledge
with the world.
5
Start 2010 with two
free nutrition consults
eslie Melby exercises, eats right they are confident they can reach,”
ihouse.studentaffairs.duke.edu
Sustainable uke
YO U R S O U R C E F O R G R E E N N E W S AT D U K E
I community members.
“The reductions require that we make smarter choices about energy use, transportation and other facts of daily life,”
he said. “We must challenge ourselves to be more thoughtful about our habits and imaginative about needed changes.”
The university produces about 300,000 metric tons of carbon emissions annually. While significant reductions will be
achieved through institutional changes like converting from coal to natural gas, a large percentage will fall to the decisions and
behaviors of people who work, study and live at Duke.
HOW TO REACH US
Editor: Leanora Minai
dialogue@Duke
(919) 681-4533
leanora.minai@duke.edu “With Valentine’s Day this month, where do you think
Assistant Vice President: is the most romantic spot at Duke?”
Paul S. Grantham
“
(919) 681-4534
My husband and I got engaged in the Duke Gardens in May 2002 when he proposed in
paul.grantham@duke.edu the bamboo garden. There’s a small path that leads to a big rock, and he proposed on the
rock. We also got married at the Duke Chapel. To me, there’s all sorts of romantic places.”
Graphic Design & Layout:
Elizabeth Gill
Paul Figuerado International Career Advisor and Internship Coordinator, Sanford School of Public Policy
8 years at Duke
Photography: Bryan Roth and Marsha
Got a
Green, Office of Communication
Services, and Duke University
Photography.
“ story
I’d say the Duke Gardens because of all the colors you see
Working@Duke is published monthly there between the trees and flowers. You’re among so many
by Duke’s Office of Communication wonderful things that have been put in our view there. It’s easily
Services. We invite your the most romantic spot I’ve seen since I started at Duke.”
idea?
feedback and suggestions for Larry Dunkins
future story topics. Lead recycler, Duke Recycles
7 years at Duke
Please write us at
working@duke.edu or Write
Working@Duke, Box 90496, working@duke.edu
“
705 Broad St., Durham, NC 27708
I think it’s the Duke Coffee House on East Campus. It’s a
Call us at (919) 684-4345.
great place to grab a cup of coffee during the week and or Call
there’s music there at night too, so you have to get pretty close to 681-4533
Send faxes to (919) 681-7926.
someone to talk. It’s a pretty intimate atmosphere with good
lighting too.”
Andrea Marston
Research service-learning coordinator, Hart Leadership Program
8 months at Duke
PERQS E M P LOY E E
D I S CO U N TS
C
elebrate Valentine’s Day on Feb. 14 with a gift that will lift your loved one’s spirits – and save you money through PERQs, Duke’s
employee discount program.