Professional Documents
Culture Documents
1. Customer
Name :
Address :
2. Customer
delivery
address
Name :
3. Customer
reference
Customer reference :
4. Defected
hardware
Serial number :
Address :
Material code :
Hardware version:
Item description:
Installed Unit SW name and version:
Site ID / Location :
6. Description
Failure description
Unit/module not recognized
No TX power
Fan defect
LED indicates alarm
Unit alarm:
Fill in alarm number:
Serial number :
Material code:
8. Completed by
re Report
RMA No.
Dead On Arrival
ather conditions
modifications
yes
no
module
Fails on diagnostics
SW download failure
Feature Activation effect
Advise for exchange from others
Other (please specify
below)
yes
no
B. If the faulty
material code range is between 1983 and 22786
Use fields in Item 4.
Notice: it may
be that the number is prefixed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU
S32011-Q,
S42023-D or S42023-Z,
S42024-D or S42024-L, S42024-N, S42024-P, S42024-Z
S50010-M, S50012-D, S50028-Q
S7248-T6903,
S7329-T6806-,
S7513-T6809
Please describe the variant of the faulty
unit.
Be aware that it is absolutely
necessary
to know the needed variant exactly
, in order to receive a matching repla
Use fields in Item 4 and Item 6:
4. Material: Fill in the complete code from the label of the unit (4 blocks)
4. Additional material: Fill in the SW version of the unit, e.g. SL16 - R2.4
4. Connector ty
pe: Fill in the ty
pe of plug on the unit, values: E200, FC/PC, SC, DIN
6. Descriptions: check, if there are relevant characteristics and chose from one of the fields.
Characteristics are summarized in the table below:
Characteristics:
Baby
board on the unit
Fan on the unit
Single or double row on the unit
Put the voltage number, if applicable
SW disk attached to the unit
Coupler on the unit fill in its ty
pe
SFP Module on the unit code number
SD card on the unit fill in its ty
pe
Special SW on the unit SW code number
Memory
card on the unit fill in its ty
pe
More than 1 plug on the unit state the number
ary
in order to receive a matching unit as replacement!
SW version.
fixed with one of the codes CA, CC, CE, CF, CU, CX or DS or PLC, PLU or TA, TB, TC, TD, TF, TG, TP, TU, TV, TX
2024-P, S42024-Z
table below:
Hardware Version :