JOSE MANUEL NUÑEZ VALENZUELA

COVER LETTER

My professional experience and educational background could

contribute to your firm’s goals of expansion and growth. Why?

Because through help desk assistance, training and certification

program development and coordination of technology update
seminars, I can help you meet your goals for diverse staff
productivity levels located in multiple locations, being English or
Spanish speakers.

My experience working in the MIS department of Dorians –a 4000

employee, 40 department and convenience stores chain with a
network of more than 500 computers, located in five cities in Baja
California Mexico, has provided me with the expertise, insight and
knowledge to effectively manage MIS functions and bilingual staff.

With internet services growing to be the #1 tool and media for

information gathering and distribution, security has been the top
concern for upper management. During my 20 years employment
history at Dorians, there was no significant single event related to
computer virus or network attacks. This was accomplished by a
strong security barrier created by a thorough selection of security
programs, firewalls and appliances (devices with integrated
application), as well as a smoothly and carefully coordinated security
vendor relationship plus a continuous development of a strong
security culture within the enterprise.

I would welcome the opportunity to meet with you and discuss any
available opportunity that matches my skills. Please let me know if
you have any questions or if you would like to see specific work
samples. You may reach me by phone at 011 52 (664) 681- 7608 or
by email at jose.nunez@prodigy.net.mx

Thank you for your consideration.

Sincerely,

Jose M. Núñez
 José Manuel Núñez Valenzuela
Dr. Gustavo Baz #3806,
Fracc. Chapultepec Doctores,
Tijuana, B.C. 22420,
Tel (664)681-7608
jose.nunez@prodigy.net.mx

WORK EXPERIENCE

Dorian’s Tijuana, S.A. de C.V.

MIS Corporate Manager February 2008 – May 2009

Managed the MIS function at Dorians in the areas of software and

hardware maintenance, technical support, data center, help desk and POS
support, for both technical and human resources departments, with a staff
of 37 people. Responsible for contract negotiations for maintenance,
external support, outsourcing and any service that allowed for a 24/7
operation of servers and appliances.

Coordinated systems migration to Grupo Carso requirement including

ERP, administration-general ledger, AP and payroll. Supported General
Managers special requirements related to operations and merchandising in
stores.

Supervised requests for MIS resources and information to prevent

duplicity of data and efforts, including the assignment of priorities in
software maintenance and implementation, all based on established policies
and guidelines.

Responsible for the preparation and monitoring of the corporate MIS

budget US$100,000.

Technical Support Corporate Manager March 1995 – February 2008

Managed activities of a Staff composed of 8 professionals, responsible

for technical support of Dorians voice and data network, included those
related to installation, training and maintenance; cellular and mobile
services; credit card authorization switch; AVAYA corporate PBX; corporate
electronic mail Lotus Domino/Notes and IronPort antispam/antivirus
appliance; corporate firewall; internet domain name registry; evaluation of
equipment and services vendors and budget control.

Responsible for the effective implementation of usage policies on

servers and MIS resources; Spam Lion anti spam filter; corporate antivirus
NAV 7.6 and Symantec 9.0/10.1; corporate access VPN mobile users and
vendors; corporate electronic mail server Lotus Domino/Notes on AS400;
corporate firewall; call accounting policies; cellular trunk lines (monthly
savings up to 60%); traffic record for call accounting; optimization of
internet traffic.
 Contracted and coordinated vendors for voice and data services; call
accounting for long distance and cellular; update and maintenance of
AS400/iSeries servers; content of corporate web.

Master Trainer of Dorians Group. Developed and presented Train The

Trainer materials for Dorians.

Production Manager July 1988 - March 1995

Managed Data Center

Responsible for 18 people (Data Entry, Help Desk –phone and remote
access support for store operations, and operators).

Implemented services control system and hardware systems support;

procedures and policies for users of the data center; backup control system;
point to point communications with analog modems for data transmission
between corporate office and stores; first data link between purchasing
offices in Mexico City, New York and La Paz BCS regional center to Tijuana
Corporate office; HR contracts control system; process documentation of
the data center.

Coordinated evaluation and purchase of batch terminals for physical

inventory Percon PT2000; production of manuals and training for first
inventory with portable terminals; hiring and training of data entry
personnel and operators; development of first Dorians web page; work
meetings between MIS and the Merchandise Supervision department.

Group leader in first inventory with portable terminals.

DATACENTER Información con Tecnología de México, S.A. de C.V.

Advertising and technical services 1982 – 1988

ALFA Industrias Monterrey, N. L.

Financial Information Analyst 1979 - 1982

EDUCATION:
Tecnologico de Monterrey Monterrey, N.L. 1975 - 1979
BA. Communication Sciences
Southwestern College Chula Vista CA. EUA 1974 - 1975
Photography basic, intermediate and advanced, English

ACADEMICS:
Professor of UABC Tourism Faculty Mass media communications
1984-1985.

COMPUTER LITEARCY:
Operating systems: Windows (all versions), OS400.
Data base administration: Paradox, Access, DB2, Dbase.
 Network protocols: TCPIP/IPX, SNA, Netbios.

Software:
MS Office, Lotus Notes, Symantec System Center Console,
CheckPoint Firewall 1, Frontpage, Photoshop, PageMaker, Acrobat,
CorelDraw, WSFTP Pro.

Additional training:
Information Security 6th Annual Conference 2004 Mexico, D.F.
CIW Operating System Security, Security Auditing, Attacks, and
Threat Analysis, Network Security and Firewalls.
Lotus Domino for AS/400: Installation, Configuration and
Management.
CENTEC-Telmex Technology Actualization Voice and Data Modules I,
II, III y IV
Windows, Administering, Core Tech, Enterprise Tech, Internetworking
with MS TCP/IP
Supporting Microsoft SNA Server 3.0
Administration AVAYA Definity G3

Languages:
Spanish and English

ABLE TO TRAVEL.