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Table of Contents

Copyright
About the Cover Image
Note from the Author
Table of Contents
Acknowledgments
How to use this book
Foreword
Chapter 1: SAP HANA Overview
Chapter 2: SAP HANA Architecture
Chapter 3: SAP HANA Business Cases & ROI Model
Chapter 4: SAP HANA Applications
Chapter 5: SAP NetWeaver Business Warehouse on SAP
Chapter 6: Data Provisioning with SAP HANA
Chapter 7: Data Modeling with SAP HANA
Chapter 8: Application Development with SAP HANA
Chapter 9: SAP HANA Administration & Operations
Chapter 10: SAP HANA Hardware Overview
Chapter 11: SAP HANA Projects and Implementation
Chapter 12: SAP HANA Resources
The rest of the story
About the Author

Copyright 2012 Epistemy Press LLC. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior
written permission of the Publisher. For reproduction or quotation permission, please send a written request to epistemypress@gmail.com.
Epistemy Press LLC makes no warranties or representations with respect to the content and specifically disclaims any implied warranties or guarantees of merchantability, fitness for a
particular purpose, or non-infringement. Epistemy Press LLC assumes no responsibility for any errors or omissions that may appear in the publication.
The author and publisher gratefully acknowledge SAPs kind permission to use its trademarks in this publication.
This publication contains references to the products of SAP AG. SAP, the SAP Logo, R/3, SAP NetWeaver, SAP HANA and other SAP products and services mentioned herein are
trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. Business Objects and the Business Objects logo, BusinessObjects, Crystal
Reports, Crystal Decisions, Web Intelligence, Xcelsius and other Business Objects products and services mentioned herein are trademarks or registered trademarks of Business
Objects in the United States and/or other countries. All other products mentioned in this book are registered or unregistered trademarks of their respective companies.
SAP AG is neither the author nor the publisher of this publication and is not responsible for its content, and SAP Group shall not be liable for errors or omissions with respect to the
materials.
This material outlines SAPs general product direction and should not be relied on in making a purchase decision. This material is not subject to your license agreement or any other
agreement with SAP.
SAP has no obligation to pursue any course of business outlined in this material or to develop or release any functionality mentioned in this document. This material and SAPs strategy
and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice.
This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose,
or non-infringement. SAP assumes no responsibility for errors or omissions in this document.
ISBN: 978-0-9856008-1-5

About the Cover Image

T he cover image is a European No Speed Limit sign. If youve ever driven on the Autobahn in Germany, this sign will immediately bring a smile
to your face because you can step on the accelerator and drive as fast as you want to or as fast as your car can go (which ever comes first). In
terms of SAP HANA, we selected this image because SAP HANA allows your company to run at top speed with no artificial limit to how fast it can
go. If you ever go visit SAP headquarters in Germany, youll see this sign about 2 miles south of the Frankfurt airport on the A5 and theres no
speed limit on your way to visit SAP.

Note from the Author

Since this book is about the shift to real-time business, its fitting that weve been writing this book in real-time and will be delivering it in realtime. Basically, that means that we cant wait around for everything in the SAP HANA world to settle down and solidify before writing each chapter
and expect everyone to hold their breath until the entire book is finished and ready to print. And trust me, SAP HANA is moving extremely fast right
now and you could be holding your breath for quite a while waiting for that day.
Just like SAP HANA is disrupting the status quo in the database world and breaking lots of ossified rules of the game, well be doing much the
same with this book. Who says you have to wait till the whole book is written to release it? Who says you have to charge $$ for an extremely
valuable book? Who says it has to be printed on paper with ink and sold in a bookstore?
Weve decided to break all those traditional publishing rules and release the first chapters now (May 2012) and then release the remaining
chapters as they are completed, with quite a few of the technical chapters coming out near the SAP TechEd 2012 events in the fall. Since this is a
digital-only book, its important that readers keep connected to learn about the release of new chapters and content updates. Thats pretty easy:
Follow the book on twitter @EpistemyPress and @jeff_word, sign up for the email updates from the saphanabook.com website when you register
to download the ebook and keep watching experiencesaphana.com.

Table of Contents
1 SAP HANA Overview
2 SAP HANA Architecture
3 SAP HANA Business Cases & ROI Model
4 SAP HANA Applications
5 SAP NetWeaver Business Warehouse on SAP
6 Data Provisioning with SAP HANA
7 Data Modeling with SAP HANA
8 Application Development with SAP HANA
9 SAP HANA Administration & Operations
10 SAP HANA Hardware
11 SAP HANA Projects & Implementation
12 SAP HANA Resources

Acknowledgments

Although were at the beginning of this journey, many people have already been phenomenally helpful in the scoping, content preparation and
reviewing of this book. Their support has been invaluable and many more people will be involved as the book progresses.
Many thanks to all of you for your support and collaboration.
Jeff

SAP Colleagues
Margaret Anderson, Puneet Suppal, Uddhav Gupta, Storm Archer, Scott Shepard, Balaji Krishna, Daniel Rutschman, Ben Gruber, Bhuvan
Wadhwa, Lothar Henkes, Adolf Brosig, Thomas Zureck, Lucas Kiesow, Prasad Ilapani, Wolfram Kleis, Gunther Liebich, Ralf Czekalla, Michael
Erhardt, Roland Kramer, Arne Arnold, Markus Fath, Johannes Beigel, Ron Silberstein, Kijoon Lee, Oliver Mainka, Si-Mohamed Said, Amit Sinha,
Mike Eacrett, Andrea Neff, Jason Lovinger, Michael Rey, Gigi Read, David Hull, Nadav Helfman, Lori Vanourek, Bill Lawler, Scott Leatherman,
Wolfram Kleis, Tom Kurtz, Jay Foard, Sebastian Speck

SAP Mentors
Thomas Jung (SAP), Harald Reiter (Deloitte), Vitaliy Rudnytskiy (HP), John Appleby (Bluefin), Tammy Powlas (Fairfax Water), Vijay Vijayasankar
(IBM), Craig Cmehil (SAP), Alvaro Tejada (SAP)

SAP Partners
Lane Goode (HP), Tag Robertson (IBM), Rick Speyer (Cisco), Andrea Voigt (Fujitsu), Nathan Saunders (Dell), KaiGai Kohei (NEC), Chris March
(Hitachi)

Production
Robert Weiss (Development Editor)
Roland Schild (Libreka)
Michelle DeFilippo (1106 Design)

How to use this book


May you live in interesting times

T his book is designed to provide an introduction to SAP HANA to a wide range of readers, from C-level executives down to entry-level coders. As
such, its content is necessarily broad and not-too-technical. This book should be the first thing everyone reads about SAP HANA, but will provide
easy links to Level 2 technical content to continue learning about the various sub-topics in more detail. The content is structured so that everyone
can begin with the introduction chapter and then skip to the subsequent chapters that most interest them. Business people will likely skip to the
applications and business case chapters while techies will jump ahead to the application development and hardware chapters. In fact, it would
probably be odd if anyone actually read this book from beginning to end (but go ahead if you want to).
Although a great deal of this book focuses on living in a world without compromises from a technology and business perspective, weve
unfortunately had to make a few compromises in the scope and depth of the content in order to reach the widest possible audience. If we hadnt,
this would be a 10,000-page encyclopedia that only a few hundred people would ever read. Weve tried to make this book as easy to read as
possible to ensure that every reader can understand the concepts and get comfortable with the big picture of SAP HANA. Weve also tried to cover
as many of the high-level concepts as possible and provide copious links to deeper technical resources for easy access. Hopefully, you will enjoy
reading the chapters and find it quite easy to punch out to additional technical information as you go regardless of your level of technical
knowledge or business focus.
The knowledge you will find in this book is the first step on the journey to becoming a real-time enterprise, but in many ways, it is just the tip of the
iceberg. Were working on several Level 2 technical books on SAP HANA and are committed to providing as much technical and business
content as possible through the Experience SAP HANA website and other channels. Please refer to the last chapter to get a listing of additional
free information sources on SAP HANA.
Given the massive strategic impact of SAP HANA on the medium and long-term IT architectures of its customers, SAP felt that every customer
and ecosystem partner should have free access to the essential information they will need to understand SAP HANA and evaluate its impact on
their future landscape. SAP sponsored the writing of this book and has funded its publication as a free ebook to ensure that everyone can easily
access this knowledge.
SAP HANA is a rapidly evolving product and its level of importance to SAP customers will continue to increase exponentially over the next
several years. We will attempt to provide updated editions of this book on a semi-annual basis to ensure that you can easily access the most up-todate knowledge on SAP HANA. Please continue to visit the SAP HANA Essentials website to download updated and revised editions when they
are released (typically in May and November of each year). You can also follow @EpistemyPress on Twitter for updates.

Foreword
By Vishal Sikka, Ph.D.
Executive Board Member, SAP AG

T ime magazine picked The Protester as its person of the year for 2011, recognition of individuals who spoke up around the world from the
Arab countries to Wall Street, from India to Greece individuals whose voices were amplified and aggregated by modern technology and its
unprecedented power to connect and empower us. Twitter and Facebook, now approaching 800 million users (more than 10% of humanity), are
often viewed as the harbinger of social networking. But social networking is not new. A recent issue of the Economist described Martin Luthers use
of social networking, especially the Gutenberg press, to start the Protestant Reformation. During the American Revolution, Thomas Paine
published his Common Sense manifesto on a derivation of the Gutenberg press. Within a single year, it reached almost a million of the 1.5 million
residents of the 13 American colonies about two-thirds of the populace, and helped seed democracy and Americas birth.
I believe that information technologies, especially well-designed, purposeful ones, empower and renew us and serve to amplify our reach and our
abilities. The ensuing connectedness dissolves away intermediary layers of inefficiency and indirection. Some of the most visible recent examples
of this dissolving of layers are the transformations we have seen in music, movies and books. Physical books and the bookstores they inhabited
have been rapidly disappearing, as have physical compact discs, phonograph records, videotapes and the stores that housed them. Yet there is
more music than ever before, more books and more movies. Their content got separated from their containers and got housed in more convenient,
more modular vessels, which better tie into our lives, in more consumable ways. In the process, layers of inefficiency got dissolved. By putting 3000
songs in our pockets, the iPod liberated our music from the housings that confined it. The iPhone has a high-definition camera within it, along with a
bunch of services for sharing, distributing and publishing pictures, even editing them services that used to be inside darkrooms and studios. 3D
printing is an even more dramatic example of this transformation. The capabilities and services provided by workshops and factories are now
embodied within a printer that can print things like tools and accessories, food and musical instruments. A remarkable musical flute was printed
recently at MIT, its sound indistinguishable from that produced by factory-built flutes of yesterday.
I see layers of inefficiency dissolving all around us. An empowered populace gets more connected, and uses this connectivity to bypass the
intermediaries and get straight at the things it seeks, connecting and acting in real-time whether it is to stage uprisings or rent apartments, plan
travel or author books, edit pictures or consume apps by the millions.
And yet enterprises have been far too slow to benefit from such renewal and simplification that is pervading other parts of our lives. The IT
industry has focused on too much repackaging and reassembly of existing layers into new bundles, ostensibly to lower the costs of integrated
systems. In reality, this re-bundling increases the clutter that already exists in enterprise landscapes. It is time for a rethink.
At SAP, we have been engaged in such rethinking, or intellectual renewal, as our chairman and co-founder Hasso Plattner challenged me, for the
last several years, and our customers are starting to see its results. This renewal of SAPs architecture, and consequently that of our customers, is
driven by an in-memory product called SAP HANA which, together with mobility, cloud computing, and our principle of delivering innovation without
disruption, is helping to radically simplify enterprise computing and dramatically improve the performance of businesses without disruption.
SAP HANA achieves this simplification by taking advantage of tremendous advances in hardware over the last two decades. Todays machines
can bring large amounts of main-memory, and lots of multi-core CPUs to bear on massively parallel processing of information very inexpensively.
SAP HANA was designed from the ground-up to leverage this, and the business consequences are radical. At Yodobashi, a large Japanese
retailer, the calculation of incentives for loyalty customers used to take 3 days of data processing, once a month. With SAP HANA, this happens
now in 2 seconds a performance improvement of over 100,000 times. But even more important is the opportunity to rethink business processes.
The incentive for a customer can be calculated on the fly, while the customer is in a store, based on the purchases she is about to make. The
empowered store-manager can determine these at the point of sale, as the transaction unfolds. With SAP HANA, batch processing is converting to
real time, and business processes are being rethought. Customers like Colgate-Palmolive, the Essar Group, Provimi, Charmer Sunbelt, Nongfu
Spring, our own SAP IT and many others, have seen performance improvements of thousands to tens of thousands times. SAP HANA brings these
benefits non-disruptively, without forcing a modification of existing systems. And in Fall 2011, we delivered SAP Business Warehouse on SAP
HANA, a complete removal of the traditional database underneath, delivering fundamental improvements in performance and simplification, without
disruption.
SAP HANA provides a single in-memory database foundation for managing transactional as well as analytical data processing. Thus a complex
question can be posed to real-time operational data, instead of asking pre-fabricated questions on pre-aggregated or summarized data. SAP
HANA also integrates text processing with managing structured data, in a single system. And it scales simply with addition of more processors or
more blades. Thus various types of applications, across a companys lines of businesses, and across application types, can all be run off a single,
elastically-scalable hardware infrastructure: a grand dissolving of the layers of complexity in enterprise landscapes. SAP HANA hardware is built by
various leading hardware vendors from industry standard commodity components, and can be delivered as appliances, private or public clouds.
While this architecture is vastly disruptive to a traditional relational database architecture, to our customers it brings fundamental innovation without
disruption.
Looking ahead, I expect that we will see lots of amazing improvements similar to Yodobashis. Even more exciting, are the unprecedented
applications that are now within our reach. By my estimate, a cloud of approximately 1000 servers of 80-cores and 2 terabytes of memory each,
can enable more than 1 billion people on the planet to interactively explore their energy consumption based on real-time information from their
energy meters and appliances, and take control of their energy management. The management and optimization of their finances, healthcare,

insurance, communications, entertainment and other activities, can similarly be made truly dynamic. Banks can manage risks in real-time, oil
companies can better explore energy sources, mining vast amounts of data as needed. Airlines and heavy machinery makers can do predictive
maintenance on their machines, and healthcare companies can analyze vast amounts of genome data in real time. One of our customers in Japan
is working on using SAP HANA to analyze genome data for hundreds of patients each day, something that was impossible before SAP HANA.
Another customer is using SAP HANA to determine optimal routes for taxicabs. The possibilities are endless.
Just as the iPod put our entire music libraries in our pockets, SAP HANA, combined with mobility and cloud-based delivery, enables us to take
our entire business with us in our pocket. Empowering us to take actions in real time, based on our instincts as well as our analysis. To re-think our
solutions to solving existing problems and to help businesses imagine and deliver solutions for previously unsolved problems. And it is this
empowerment and renewal, driven by purposeful technologies, that continually brings us all forward.
Dr. Vishal Sikka is a member of the Executive Board of SAP AG and heads the technology and innovation areas.

Chapter 1

SAP HANA Overview


Significant shifts in market share and fortunes occur not because companies try to play the game better than the competition but
because they change the rules of the game
Constantinos Markides1

Every industry has a certain set of rules that govern the way the companies in that industry operate. The rules might be adjusted from time to time
as the industry matures, but the general rules stay basically the same unless some massive disruption occurs that changes the rules or even the
entire game. SAP HANA is one of those massively disruptive innovations for the enterprise IT industry.
To understand this point, consider that youre probably reading this book on an e-reader, which is a massively disruptive innovation for the
positively ancient publishing industry. The book industry has operated under the same basic rules since Gutenberg mechanized the production of
books in 1440. There were a few subsequent innovations within the industry, primarily in the distribution chain, but the basic processes of writing a
book, printing it, and reading it remained largely unchanged for several hundred years. That is until Amazon and Apple came along and digitized
the production, distribution, and consumption of books. These companies are also starting to revolutionize the writing of books by providing new
authoring tools that make the entire process digital and paper-free. This technology represents an overwhelming assault of disruptive innovation on
a 500+ year-old industry in less than 5 years.
Today, SAP HANA is disrupting the technology industry in much the same way that Amazon and Apple have disrupted the publishing industry.
Before we discuss how this happens, we need to consider a few fundamental rules of that industry.

The IT Industry: A History of Technology Constraints


Throughout the history of the IT industry, the capabilities of applications have always been constrained to a great degree by the capabilities of the
hardware that they were designed to run on. This explains the leapfrogging behavior of software and hardware products, where a more capable
version of an application is released shortly after a newer, more capable generation of hardware processors, storage, memory, and so on is
released. For example, each version of Adobe Photoshop was designed to maximize the most current hardware resources available to achieve
the optimal performance. Rendering a large image in Photoshop 10 years ago could take several hours on the most powerful PC. In contrast, the
latest version, when run on current hardware, can perform the same task in just a couple of seconds, even on a low-end PC.
Enterprise software has operated on a very similar model. In the early days of mainframe systems, all of the software specifically, the
applications, operating system, and database was designed to maximize the hardware resources located inside the mainframe as a contained
system. The transactional data from the application and the data used for reporting were physically stored in the same system. Consequently, you
could either process transactions or process reports, but you couldnt do both at the same time or youd kill the system. Basically, the application
could use whatever processing power was in the mainframe, and that was it. If you wanted more power, you had to buy a bigger mainframe.

The Database Problem: Bottlenecks


When SAP R/3 came out in 1992, it was designed to take advantage of a new hardware architecture client-server where the application
could be run on multiple, relatively cheap application servers connected to a larger central database server. The major advantage of this
architecture was that, as more users performed more activities on the system, you could just add a few additional application servers to scale out
application performance. Unfortunately, the system still had a single database server, so transmitting data from that server to all the application
servers and back again created a huge performance bottleneck.
Eventually, the ever-increasing requests for data from so many application servers began to crush even the largest database servers. The
problem wasnt that the servers lacked sufficient processing power. Rather, the requests from the application servers got stuck in the same
input/output (IO) bottleneck trying to get data in and out of the database. To address this problem, SAP engineered quite a few innovative
techniques in their applications to minimize the number of times applications needed to access the database. Despite these innovations,
however, each additional database operation continued to slow down the entire system.
This bottleneck was even more pronounced when it came to reporting data. The transactional data known as online transaction processing, or
OLTP from documents such as purchase orders and production orders were stored in multiple locations within the database. The application
would read a small quantity of data when the purchasing screen was started up, the user would input more data, the app would read a bit more data
from the database, and so on, until the transaction was completed and the record was updated for the last time. Each transactional record by itself
doesnt contain very much data. When you have to run a report across every transaction in a process for several months, however, you start dealing
with huge amounts of data that have to be pulled through a very slow pipe from the database to the application.
To create reports, the system must read multiple tables in the database all at once and then sort the data into reports. This process requires the
system to pull a massive amount of data from the database, which essentially prevents users from doing anything else in the system while its
generating the report. To resolve this problem, companies began to build separate OLAP systems such as SAP NetWeaver Business Warehouse
to copy the transaction data over to a separate server and offload all that reporting activity onto a dedicated reporting system. This arrangement
would free up resources for the transactional system to focus on processing transactions.
Unfortunately, even though servers were getting faster and more powerful (and cheaper), the bottleneck associated with obtaining data from the
disk wasnt getting better; in fact, it was actually getting worse. As more processes in the company were being automated in the transactional

system, it was producing more and more data, which would then get dumped into the reporting system. Because the reporting system contained
more, broader data about the companys operations, more people wanted to use the data, which in turn generated more requests for reports from
the database under the reporting system. Of course, as the number of requests increased, the quantities of data that had to be pulled
correspondingly increased. You can see how this vicious (or virtuous) cycle can spin out of control quickly.

The Solution: In-Memory Architecture


This is the reality that SAP was seeing at their customers at the beginning of the 2000s. SAP R/3 had been hugely successful, and customers
were generating dramatically increasing quantities of data. SAP had also just released SAP NetWeaver2, which added extensive internet and
integration capabilities to its applications. SAP NetWeaver added many new users and disparate systems that talked to the applications in the
SAP landscape. Again, the greater the number of users, the greater the number of application servers that flooded the database with requests.
Similarly, as the amount of operational data in the SAP NetWeaver Business Warehouse database increased exponentially, so did the number of
requests for reports. Looking forward, SAP could see this trend becoming even more widespread and the bottleneck of the database slowing
things down more and more. SAP was concerned that customers who had invested massive amounts of time and money into acquiring and
implementing these systems to make their businesses more productive and profitable would be unable to get maximum value from them.
Fast forward a few years, and now the acquisitions of Business Objects and Sybase were generating another exponential increase in demands
for data from both the transactional and analytic databases from increasing numbers of analytics users and mobile users. Both the volume of data
and the volume of users requesting data were now growing thousands of times faster than the improvements in database I/O.
Having become aware of this issue, in 2004 SAP initiated several projects to innovate the core architecture of their applications to eliminate this
performance bottleneck. The objective was to enable their customers to leverage the full capabilities of their investment in SAP while avoiding the
data latency issues. The timing couldnt have been better. It was around this time that two other key factors were becoming more significant: (1)
internet use and the proliferation of data from outside the enterprise, and (2) the regulatory pressures on corporations, generated by laws such as
Sarbanes-Oxley, to be answerable for all of their financial transactions. These requirements increased the pressure on already stressed systems to
analyze more data more quickly. The SAP projects resulted in the delivery of SAP HANA in 2011, the first step in the transition to a new in-memory
architecture for enterprise applications and databases. SAP HANA flips the old model on its head and converts the database from the boat
anchor that slows everything down into a jet engine that speeds up every aspect of the companys operations.

SAPs Early In-Memory Projects


SAP has a surprisingly long history of developing in-memory technologies to accelerate its applications. Because disk I/O has been a performance
bottleneck since the beginning of three-tier architecture, SAP has constantly searched for ways to avoid or minimize the performance penalty that
customers pay when they pull large data sets from disk. So, SAPs initial in-memory technologies were used for very specific applications that
contained complex algorithms that needed a great deal of readily accessible data.

The Beginnings: LiveCache and SAP BWA


When SAP introduced Advanced Planning Optimizer (APO) as part of its supply chain management application in the late 1990s, the logistics
planning algorithms required a significant speed boost to overcome the disk I/O bottleneck. These algorithms some of the most complex that
SAP has ever written needed to crunch massive amounts of product, production, and logistics data to produce an optimal supply chain plan.
SAP solved this problem in 1999 by taking some of the capabilities of its open-source database, SAP MaxDB (called SAP DB at the time), and
built them into a memory-resident cache system called SAP LiveCache. Basically, LiveCache keeps a persistent copy of all of the relevant
application logic and master data needed in memory, thus eliminating the need to make multiple trips back and forth to the disk. LiveCache worked
extremely well; in fact, it processed data 600 times faster than disk-based I/O. Within its narrow focus, it clearly demonstrated that in-memory
caching could solve a major latency issue for SAP customers.
In 2003, a team in SAPs headquarters in Waldorf, Germany, began to productize a specialized search engine for SAP systems called TREX
(Text Retrieval and information EXtraction). TREX approached enterprise data in much the same way that Google approaches internet data. That
is, TREX scans the tables in a database and then creates an index of the information contained in the table. Because the index is a tiny fraction of
the size of the actual data, the TREX team came up with the idea of putting the entire index in the RAM memory of the server to speed up searches
of the index. When this technology became operational, their bosses asked them to apply the same technique to a much more imposing problem:
the data from a SAP BW cube. Thus, Project Euclid was born.
At that time, many of the larger SAP BW customers were having significant performance issues with reports that were running on large data
cubes. Cubes are the basic mechanism by which SAP BW stores data in multidimensional structures. Running reports on very large cubes
(>100GB) was taking several hours, sometimes even days. The SAP BW team had done just about everything possible in the SAP BW application
to increase performance, but had run out of options in the application layer. The only remaining solution was to eliminate the bottleneck itself. In the
best spirit of disruptive innovators, the TREX team devised a strategy to eliminate the database from the equation entirely by indexing the cubes
and storing the indexes in high-speed RAM.
Initial results for Euclid were mind-blowing: The new technology could execute query responses for the same reports on the same data thousands
of times faster than the old system. Eventually, the team discovered how to package Euclid into a stand-alone server that would sit next to the
existing SAP BW system and act as a non-disruptive turbocharger for a customers slow SAP BW reports. At the same time, SAP held some
senior-level meetings with Intel to formulate a joint-engineering project to optimize Intels new dual-core chips to natively process the SAP
operations in parallel, thereby increasing performance exponentially. Intel immediately sent a team to SAP headquarters to begin the optimization
work. Since that time the two companies have continuously worked together to optimize every successive generation of chips.
In 2005, SAP launched the product SAP NetWeaver Business Intelligence Accelerator, or BIA. (The company subsequently changed the name to
SAP NetWeaver Business Warehouse Accelerator, or BWA) BWA has since evolved into one of SAPs best-selling products, with one of the
highest customer satisfaction ratings. BWA solved a huge pain point for SAP customers. Even more importantly, however, it represented another
successful use of in-memory. Along with LiveCache, the success of BWA proved to SAP and its customers that in-memory data processing just
might be an architectural solution to database bottlenecks.

The Next Step: The Tracker Project


Once the results for BWA and LiveCache began to attract attention, SAP decided to take the next big step and determine whether it could run an
entire database for an SAP system in memory. As well see later, this undertaking is a lot more complicated than it sounds. Using memory as a
cache to temporarily store data or storing indexes of data in memory were key innovations, but eliminating the disk completely from the architecture
takes the concept to an entirely different level of complexity and introduces a great deal of unknown technical issues into the landscape.
Therefore, in 2005, SAP decided to build a skunkworks project to validate and test the idea. The result was the Tracker Project. Because the

new SAP database was in an early experimental stage and the final product could seriously disrupt the market, the Tracker Project was strictly Top
Secret, even to SAP employees.
The Tracker team was composed of the TREX/BWA engineers, a few of the key architects from the SAP MaxDB open-source database team,
the key engineers who built LiveCache, the SAP ERP performance optimization and benchmarking gurus, and several database experts from
outside the company. Basically, the team was an all-star lineup of everyone inside and outside SAP who could contribute to this big hairy
audacious goal of building the first in-memory database prototype for SAP (the direct ancestor of SAP HANA).
In the mid-1990s, several researchers at Stanford University had performed the first experiments to build an in-memory database for a project at
HP Labs. Two of the Stanford researchers went on to found companies to commercialize their research. One product was a database query
optimization tool known as Callixa, and the other was a native in-memory database called P*Time. In late 2005, SAP quietly acquired Callixa and
P*time (as well as a couple of other specialist database companies), hired several of the most distinguished database geniuses on the planet, and
put them to work with the Tracker team. The team completed the porting and verification of the in-memory database on a server with 64gb of RAM,
which was the maximum supported memory at the time.
In early 2006, less than four months after the start of the project, the Tracker team passed its primary performance and reality check goal: the
SAP Standard Application Benchmark for 1000 user SD two-tier benchmark with more than 6000 SAPs, which essentially matched the
performance of the two leading certified databases at the time. To put that in perspective, it took Microsoft several years of engineering to port
Microsoft SQL to SAP and pass the benchmark the first time. Passing the benchmark in such a short time with a small team in total secrecy
was a truly amazing feat. Suddenly, an entirely new world of possibilities had opened up for SAP to fundamentally change the rules of the game for
database technology.
Shortly after achieving this milestone, SAP began an academic research project to experiment with the inner workings of in-memory databases
with faculty and students at the Hasso Plattner Institute at the University of Potsdam in Germany. The researchers examined the prototypes from the
Tracker team now called NewDB and added some valuable external perspectives on how to mature the technology for enterprise
applications.

However, passing a benchmark and running tests in the labs are far removed from the level of scalability and reliability needed for a database to
become the mission-critical heart of a Fortune 50 company. So, for the next four years, SAP embarked on a bullet-proofing effort to evolve the
project into a product.
In May 2010, Hasso Plattner, SAPs supervisory board chairman and chief software advisor, announced SAPs vision for delivering an entirely
in-memory database layer for its application portfolio. If you havent seen his keynote speech, its worth watching. If you saw it when he delivered it,
its probably worth watching again. Its Professor Plattner at his best.

Different Game, Different Rules: SAP HANA


One year later, SAP announced the first live customers on SAP HANA and that SAP HANA was now generally available. SAP also introduced the
first SAP applications that were being built natively on top of SAP HANA as an application platform. Not only did these revelations shock the
technology world into the new reality of in-memory databases, but they initiated a massive shift for both SAP and its partners and customers into
the world of real-time business.
In November 2011, SAP achieved another milestone when it released SAP Business Warehouse 7.3. SAP had renovated this software so that it
could run natively on top of SAP HANA. This development sent shockwaves throughout the data warehousing world because almost every SAP
NetWeaver Business Warehouse customer could immediately3 replace their old, disk-based database with SAP HANA. What made this new
architecture especially attractive was the fact that SAP customers did not have to modify their current systems to accommodate it. To make the
transition as painless as possible for its customers, SAP designed Business Warehouse 7.3 to be a non-disruptive innovation.

Innovation without Disruption


Clay Christensens book The Innovators Dilemma was very popular reading among the Tracker team during the early days. In addition to all the
technical challenges of building a completely new enterprise-scale database from scratch on a completely new hardware architecture, SAP also
had to be very thoughtful about how its customers would eventually adopt such a fundamentally different core technology underneath the SAP
Business Suite.
To accomplish this difficult balancing act, SAPs senior executives made the teams primary objective the development of a disruptive
technology innovation that could be introduced into SAPs customers landscapes in a non-disruptive way. They realized that even the most

incredible database would be essentially useless if SAPs customers couldnt make the business case to adopt it because it was too disruptive to
their existing systems. The team spoke, under NDA, with the senior IT leadership of several of SAPs largest customers to obtain insights
concerning the types of concerns they would have about such a monumental technology shift at the bottom of their stacks. The customers provided
some valuable guidelines for how SAP should engineer and introduce such a disruptive innovation into their mission-critical landscapes. Making
that business case involved much more than just the eye-catching speeds and feeds from the raw technology. SAPs customers would switch
databases only if the new database was minimally disruptive to implement and extremely low risk to operate. In essence, SAP would have to build
a hugely disruptive innovation to the database layer that could be adopted and implemented by its customers in a non-disruptive way at the
business application layer.

The Business Impact of a New Architecture


When viewed from a holistic perspective, the entire stack needed to run a Fortune 50 company is maddeningly complex. So, to engineer a new
technology architecture for a company, you first have to focus on WHAT the entire system has to do for the business. At its core, the new SAP
database architecture was created to help users run their business processes more effectively4. It had to enabled them to track their inventory more
accurately, sell their products more effectively, manufacture their products more efficiently, and purchase materials economically. At the same time,
however, it also had to reduce the complexity and costs of managing the landscape for the IT department.
Today, every business process in a company has some amount of latency associated with it. For example, one public company might require
10 days to complete its quarterly closing process, while its primary competitor accomplishes this task in 5 days even though both companies
are using the same SAP software to manage the process. Why does it take one company twice as long as its competitor to complete the same
process? What factors contribute to that additional process latency?
The answers lie in the reality that the software is simply the enabler for the execution of the business process. The people who have to work
together to complete the process, both inside and outside the company, often have to do a lot of waiting both during and between the various
process steps. Some of that waiting is due to human activities, such as lunch breaks or meetings. Much of it, however, occurs because people
have to wait while their information systems process the relevant data. The old saying that time is money is still completely true, and latency is
just a nice way of saying money wasted while waiting.
As we discussed earlier, having to wait several minutes or several hours or even several days to obtain an answer from your SAP system is a
primary contributor to process latency. It also discourages people from using the software frequently or as it was intended. Slow-performing
systems force people to take more time to complete their jobs, and they result in less effective use of all the systems capabilities. Both of these
factors introduce latency into process execution.
Clearly, latency is a bad thing. Unfortunately, however, theres an even darker side to slow systems. When businesspeople cant use a system to
get a quick response to their questions or get their job done when they need to, they invent workarounds to avoid the constraint. The effort and
costs spent on inventing workarounds to the performance limitations of the system waste a substantial amount of institutional energy and
creativeness that ideally should be channeled into business innovation. In addition, workarounds can seriously compromise data quality and
integrity.
As we have discussed, the major benefits of in-memory storage are that users no longer have to wait for the system, and the information they
need to make more intelligent decisions is instantly available at their fingertips. Thus, companies that employ in-memory systems are operating in
real time. Significantly, once you remove all of the latency from the systems, users can focus on eliminating the latency in the other areas of the
process. Its like shining a spotlight on all the problem areas of the process now that the system latency is no longer clouding up business
transparency.

The Need for Business Flexibility


In addition to speeding up database I/O throughput and simplifying the enterprise system architecture, SAP also had to innovate in a third direction:
business flexibility. Over the years, SAP had become adept at automating standard business processes for 24 different industries globally.
Despite this progress, however, new processes were springing up too fast to count. Mobile devices, cloud applications, and big data scenarios
were creating a whole new set of business possibilities for customers. SAPs customers needed a huge amount of flexibility to modify, extend, and
adapt their core business processes to reflect their rapidly changing business needs. In 2003, SAP released their service-oriented architecture,
SAP NetWeaver, and began to renovate the entire portfolio of SAP apps to become extremely flexible and much easier to modify. However, none
of that flexibility was going to benefit their customers if the applications and platform that managed those dynamic business processes were
chained to a slow, inflexible, and expensive database.
The only way out of this dilemma was for SAP to innovate around the database problem entirely. None of the existing database vendors had any
incentive to change the status quo (see The Innovators Dilemma for all the reasons why), and SAP couldnt afford to sit by and watch these
problems continue to get worse for their customers. SAP needed to engineer a breakthrough innovation in in-memory databases to build the
foundations for a future architecture that was faster, simpler, more flexible, and much cheaper to acquire and operate. It was one of those
impossible challenges that engineers and business people secretly love to tackle, and it couldnt have been more critical to SAPs future success.

Faster, Better, Cheaper


Theres another fundamental law of the technology industry: Faster, Better, Cheaper. That is, each new generation of product or technology has to
be faster, better, and cheaper than the generation it is replacing, or customers wont purchase it. Geoffrey Moore has some great thoughts on how
game-changing technologies cross the chasm. He maintains, among other things, that faster, better, and cheaper are fundamental characteristics
that must be present for a successful product introduction.
In-memory computing fits the faster, better, cheaper model perfectly. I/O is hundreds to thousands of times faster on RAM than on disks. Theres
really no comparison in how rapidly you can get memory off a database in RAM than off a database on disk. In-memory databases are a better
architecture due to their simplicity, tighter integration with the apps, hybrid row/column store, and ease of operations. Finally, when you compare the
cost of an in-memory database to that of a disk-based database on the appropriate metric cost per gigabyte per second in-memory is
actually cheaper. Also, when you compare the total cost of ownership (TCO) of in-memory databases, theyre even more economical to operate
than traditional databases due to the reduction of superfluous layers and unnecessary tasks.
But faster, better, cheaper is even more important than just the raw technology. If you really look at what the switch from an old platform to a
new platform can do for overall usability of the solutions on top of the platform, there are some amazing possibilities.
Take the ubiquitous iPod for example. When Apple introduced the iPod in 2001, it revolutionized the way that people listened to music, even
though it wasnt the first MP3 player on the market. The key innovation was that Apple was able to fit a tiny 1.8-inch hard drive into its small case so
you could carry 5gb of music in your pocket, at a time when most other MP3 players could hold only ~64mb of music in flash memory. (This is a

classic illustration of changing the rules of the game.) I/O speed wasnt a significant concern for playing MP3s, so the cost per megabyte per
second calculation wasnt terribly relevant. By that measure, 5gb of disk for roughly the same price as 64mb of RAM was a huge difference. It
wasnt significantly faster than its competitors, but it was so phenomenally better and cheaper per megabyte (even at $399) that it became a
category killer.
In hindsight, Apple had to make several architectural compromises to squeeze that hard drive into the iPod. First, the hard drive took up most of
the case, leaving very little room for anything else. There was a tiny monochrome display, a clunky mechanical click wheel user interface, a fairly
weak processor, and, most importantly, a disappointingly short battery life. The physics needed to spin a hard disk drained the battery very quickly.
Despite these limitations, however, the iPod was still so much better than anything else out there it soon took over the market.
Fast-forward six years, and Apple was selling millions of units of its most current version of the classic iPod, which contained 160gb of storage,
32 times more than the original 5gb model. Significantly, the new model sold at the same price as the original. In addition to the vastly expanded
storage capacity, Apple had added a color screen and a pressure-sensitive click wheel. Otherwise, the newer model was similar to the original in
most ways.
By this time, however, the storage capacity of the hard drive was no longer such a big deal. Hard drives had become so enormous that nobody
had enough music to fill them. In fact, in 2001 people had been thrilled with 5gb of storage, because they could download their entire CD collection
onto the iPod. Meanwhile, Moores law had been in effect for four full cycles and 16gb of memory cost about the same as a 160gb hard drive. In
2007, Apple could build an iPod with 16gb of solid-state RAM storage which was only one-tenth of the capacity of the current hard drive model
for the same price as the 2001 model.
It was the shift to solid-state memory as the storage medium for iPods that really changed the game for Apple. Removing the hard drive and its
spinning disks had a huge impact on Apples design parameters, for several reasons. First, it enabled the company to shrink the thickness and
reduce the weight of the iPod, making it easier to carry and store. In addition, it created more room for a bigger motherboard and a larger display.
In fact, Apple could now turn the entire front of the device into a display, which it redesigned as a touch-screen interface (hence the name iPod
Touch). Inserting a bigger motherboard in turn allowed Apple to insert a larger, more powerful processor in the device. Most importantly, however,
eliminating the physical hard drive more than doubled the battery life since there were no more mechanical disks to spin.
These innovations essentially transformed a simple music player into a miniature computer that you could carry in your pocket. It had an
operating system, long battery life, audio and video capabilities, and a sufficient amount of storage. Going even further, Apple could also build
another model with nearly all of the same parts that could also make phone calls.
Comparison of Apple iPod Models

Source: Apple Inc.

Once a large number of people began to carry a computer around in their pocket, it only made sense that developers would build new
applications to exploit the capabilities of the new platform. Although Apple couldnt have predicted the success of games like Angry Birds, they
realized that innovation couldnt be unleashed on their new platform until they removed the single biggest piece of the architecture that was
imposing all the constraints. Ironically, it was the same piece of technology that made the original iPod so successful. Think about that for a second:
Apple had to eliminate the key technology in the iPod that had made them so successful in order to move to the next level of success with the iPod
Touch and the iPhone. Although this might seem like an obvious choice in retrospect, at the time it required a huge leap of faith to take.
In essence, getting rid of the hard drive in the iPods was the most critical technology decision Apple made to deliver the iPod Touch, iPhone,
and, eventually, the iPad. Most of the other pieces of technology in the architecture improved as expected over the years. But the real game
changer was the switch from disk to memory. That single decision freed Apple to innovate without constraints and allowed them to change the rules
of the game again, back to the memory-as-storage paradigm that the portable music player market had started with.
SAP is convinced that SAP HANA represents a similar architectural shift for its application platform. Eliminating the disk-based database will
provide future customers with a faster, better, and cheaper architecture. SAP also believes that this new architecture, like the solid-state memory in
the iPod, will encourage the development of a new breed of business applications that are built natively to exploit this new platform.
Note: as of early 2012, Apple still makes and sells the classic iPod (160gb/$249), but it is a tiny fraction of their overall iPod sales. So, somebody must be buying the old iPods and
Apple must be making some money off of them, but do you know anyone whos bought a hard-drive based iPod in the last five years? Youd have to really need all that storage to give up

all the features of the iPod touch.


SAP thinks that there will also be a small category of its customers who will continue to want the old architecture so theyll continue to support that option, but theyre predicting a
similar adoption trend once the SAP Business Suite is supported on SAP HANA. At that point, youll need an overwhelmingly compelling business reason to forego all the goodness of the
new architecture and renovated SAP apps on top of SAP HANA.

In-Memory Basics
Thus far, weve focused on the transition to in-memory computing and its implications for IT. With this information as background, we next dive into
the deep end of SAP HANA. Before we do so, however, here are a few basic concepts about in-memory computing that youll need to understand.
Some of these concepts might be similar to what you already know about databases and server technology. There are also some cutting-edge
concepts, however, that merit discussion.
Storing data in memory isnt a new concept. What is new is that now you can store your whole operational or analytic database entirely in RAM
as the primary persistence layer5. Historically database systems were designed to perform well on computer systems with limited RAM. As we
have seen, in these systems slow disk I/O was the main bottleneck in data throughput. Today, multi-core CPUs multiple CPUs located on one
chip or in one package are standard, with fast communication between processor cores enabling parallel processing. Currently server
processors have up to 64 cores, and 128 cores will soon be available. With the increasing number of cores, CPUs are able to process increased
data volumes in parallel. Main memory is no longer a limited resource. In fact, modern servers can have 2TB of system memory, which allows them
to hold complete databases in RAM. Significantly, this arrangement shifts the performance bottleneck from disk I/O to the data transfer between
CPU cache and main memory (which is already blazing fast and getting faster).
In a disk-based database architecture, there are several levels of caching and temporary storage to keep data closer to the application and
avoid excessive numbers of round-trips to the database (which slows things down). The key difference with SAP HANA is that all of those caches
and layers are eliminated because the entire physical database is literally sitting on the motherboard and is therefore in memory all the time. This
arrangement dramatically simplifies the architecture.
It is important to note that there are quite a few technical differences between a database that was designed to be stored on a disk versus one
that was built to be entirely resident in memory. Theres a techie book6 on all those conceptual differences if you really want to get down into the
details. What follows here is a brief summary of some of the key advantages of SAP HANA over its aging disk-based cousins.

Pure In-Memory Database


With SAP HANA, all relevant data are available in main memory, which avoids the performance penalty of disk I/O completely. Either disk or solidstate drives are still required for permanent persistency in the event of a power failure or some other catastrophe. This doesnt slow down
performance, however, because the required backup operations to disk can take place asynchronously as a background task.

Parallel Processing
Multiple CPUs can now process parallel requests in order to fully utilize the available computing resources. So, not only is there a bigger pipe
between the processor and database, but this pipe can send a flood of data to hundreds of processors at the same time so that they can crunch
more data without waiting for anything.

Columnar and Row-Based Data Storage


Conceptually, a database table is a two-dimensional data structure with cells organized in rows and columns, just like a Microsoft Excel
spreadsheet. Computer memory, in contrast, is organized as a linear structure. To store a table in linear memory, two options exist: row-based
storage and column storage. A row-oriented storage system stores a table as a sequence of records, each of which contains the fields of one row.
Conversely, in column storage the entries of a column are stored in contiguous memory locations. SAP HANA is a hybrid database that uses both
methods simultaneously to provide an optimal balance between them.
The SAP HANA database allows the application developer to specify whether a table is to be stored column-wise or row-wise. It also enables
the developer to alter an existing table from columnar to row-based and vice versa. The decision to use columnar or row-based tables is typically a
determined by how the data will be used and which method is the most efficient for that type of usage.

Column-based tables have advantages in the following circumstances:


Calculations are typically executed on a single column or a few columns only.
The table is searched based on values of a few columns.
The table has a large number of columns.
The table has a large number of rows, so that columnar operations are required (aggregate, scan, etc.).
High compression rates can be achieved because the majority of the columns contain only few distinct values (compared to the number of
rows).

Row-based tables have advantages in the following circumstances:


The application needs to only process a single record at one time. (This applies to many selects and/or updates of single records.)
The application typically needs to access a complete record (or row).
The columns contain primarily distinct values so that the compression rate would be low.
Neither aggregations nor fast searching is required.
The table has a small number of rows (e. g., configuration tables).

Compression
Because of the innovations in hybrid row/column storage in SAP HANA, companies can typically achieve between 5x and 10x compression ratios
on the raw data. This means that 5TB of raw data can optimally fit onto an SAP HANA server that has 1TB of RAM. SAP typically recommends that
companies double the estimated compressed table data to determine the amount of RAM needed in order to account for real-time calculations,
swap space, OS and other associated programs beyond just the raw table data.

Persistence Layer
The SAP HANA database persistence layer stores data in persistent disk volumes (either hard disk or solid-state drives). The persistence layer

ensures that changes are durable and that the database can be restored to the most recent committed state after a restart. SAP HANA uses an
advanced delta-insert approach for rapid backup and logging. If power is lost, the data in RAM is lost. However, because the persistence layer
manages restore points and backup at such high speeds (from RAM to SSD) and recovery from disk to RAM is so much faster than from regular
disk, you actually lose less data and recover much faster than in a traditional disk-based architecture.

SAP HANA Architectural Overview


Now that weve discussed the key concepts underlying in-memory storage, we can focus more specifically on the SAP HANA architecture. As we
noted earlier, conceptually SAP HANA is very similar to most databases youre familiar with. Applications have to put data in and take data out of
the database, data sources have to interface with it, and it has to store and manage data reliably. Despite these surface similarities, however, SAP
HANA is quite different under the hood than any database in the market. In fact, SAP HANA is much more than just a database. It includes many
tools and capabilities in the box that make it much more valuable and versatile than a regular database. In reality, its a full-featured database
platform.
In what ways is SAP HANA unique? First, it is delivered as a pre-configured, pre-installed appliance on certified hardware. This eliminates many
of the typical activities and problems you find in regular databases. Second, it includes all of the standard application interfaces and libraries so
that developers can immediately get to work using it, without re-learning any proprietary APIs.

SAP HANA in-memory appliance

Finally, SAP HANA comes with several ways to connect easily to nearly any source system in either real-time or near real-time.
These features are designed to make SAP HANA as close to plug-and-play as it can be and to make it a non-disruptive addition to your
existing landscape. Well spend a few moments here explaining these capabilities at a basic level. Well discuss them in much more technical
detail in the SAP HANA Architecture chapter.

Programming Interfaces for SAP HANA


SQL
SQL is the main interface for client applications. The SQL implementation of the SAP HANA database is based on SQL 92 entry-level features and
core features of SQL 99. However, it offers several SQL extensions on top of this standard. These extensions are available for creating tables as
both row-based and column-based tables and for conversion between the two formats. For most SQL statements it is irrelevant whether the table is
column-based or row-based. However, there are some features for example, time-based queries and column-store specific parameters that
are supported only for columnar tables.

SQLScript
The SAP HANA database has its own scripting language, named SQLScript, that offers scripting capabilities that allow application-specific
calculations to run inside the database. SQLScript is similar conceptually to stored procedures, but it contains several modern innovations that
make it much more powerful and flexible.

MDX Interface
The SAP HANA database also supports MDX (MultiDimensional eXpressions), the de facto standard for multidimensional queries. MDX can be
used to connect a variety of analytics applications like SAP Business Objects products and clients such as Microsoft Excel.

Engines
The core of the SAP HANA database contains several engines that are used for specific tasks. The two primary engines are the planning engine
and the calculation engine.

Planning Engine
The SAP HANA database contains a component called the planning engine that allows financial planning applications to execute basic planning
operations in the database layer.

Calculation Engine

What truly makes SAP HANA unique is that, in addition to its being a standard SQL database, it also natively supports data calculation inside the
database itself. By incorporating procedural language support C++, Python, and ABAP directly into the database kernel through a dedicated
calculation engine, it can achieve exceptional performance because the data do not need to be moved out of the database, processed, and then
written back in.

Libraries
The technical details of communicating with the SAP HANA database are contained in a set of included client libraries for standard platforms and
clients. The following client libraries are provided for accessing the SAP HANA database via SQL or MDX:
JDBC driver for Java clients
ODBC driver for Windows/Unix/Linux clients, especially for MS Office integration
DBSL (Database Shared Library) for ABAP

Business Function Library


SAP has leveraged its deep application knowledge from the ABAP stack to port specific functionality as infrastructure components within SAP
HANA to be consumed by any application logic extension. Examples of common business functions are currency conversion and calendar
functionality.

SAP HANA Studio


The SAP HANA Studio is the primary interface for developers, administrators, and data modelers. It is based on the open-source Eclipse
framework, and it consists of three perspectives: the administration console, the information modeler, and lifecycle management.
The administration console of the studio allows system administrators to administer and monitor the database. It includes database status
information as well as functions to start/stop the database, create backups, perform a recovery, change the configuration, and so on.
The information modeler is used for modeling data. It enables users to create new data models or modify existing ones.
The lifecycle management perspective provides an automated SAP HANA service pack (SP) for updates using the SAP Software Update
Manager for SAP HANA (SUM for SAP HANA).

Data Modeling in SAP HANA


Business and IT users can either create on-the-fly non-materialized data views or build reusable ones on top of standard SQL tables via a very
intuitive user interface, which utilizes SQLScript and stored procedures to perform business logic on the data models. Information models created
in SAP HANA can be consumed directly by Business Objects BI clients or indirectly by using the Universe/Semantic Layer built on top of SAP
HANA views.
Information models in SAP HANA are a combination of attributes/dimensions and measures. SAP HANA provides three types of modeling
views:
1. Attribute views are built on dimensions or subject areas used for business analysis.
2. Analytical views are multidimensional views or OLAP cubes, which enable users to analyze values from single-fact tables related to the
dimensions in the attribute views.
3. Calculation views are used to create custom data sets to address complex business requirement using database tables, attribute views, and
analytical views in on-the-fly calculations.
In traditional databases, users experience bottlenecks when changing business requirements requires modifications to the existing data model,
which required users to delete and re-load data into materialized views. In contrast, in SAP HANA, dynamic data modeling on the lowest granular
level is loaded into the system. These raw data are constantly available in memory for analytical purposes, and they are not pre-loaded in cache,
physical aggregate tables, index tables, or any other redundant data storage.

Data Provisioning for SAP HANA


SAP HANA offers both real-time replication and near real-time/batch replication to move data from source systems to the SAP HANA database.
Replication-based data provisioning like Sybase Replication Server or SAP SLT (System Landscape Transformation) provide near real-time
synchronization of data sets between the source system and SAP HANA. After the initial replication of historical records, the changed data are
pushed from the source to SAP HANA based on triggers such as table updates. SAP SLT can also be used to direct write data back to the
source system in scenarios where write back or round trip synchronization to the SAP source system is needed.
ETL-based data provisioning is primarily accomplished with SAP BusinessObjects Data Services (DS). DS loads snapshots of data
periodically as a batch and is triggered from the target system. The type of data provisioning tool used is primarily determined by the business
needs of the use case and the characteristics of the source system.
Real-Time Replication Using SLT

SLT replicator provides near-real-time and scheduled data replication from SAP source systems to SAP HANA. It is based on SAPs proven
System Landscape Optimization (SLO) technology that has been used for many years for Near Zero Down Time upgrade and migration projects.
Trigger-Based Data Replication using SLT is based on capturing database changes at a high level of abstraction in the source SAP system. It
benefits from being database and OS agnostic, and it can parallelize database changes on multiple tables or by segmenting large table changes.
SLT can be installed on an existing SAP source system or as an additional lightweight SAP system side-by-side with the source system.
Real-Time Replication with Direct Write/Write-back

SAP HANA also supports real-time replication with direct write using database shared library (DBSL) connection. Using DBSL, the SAP HANA
database can be connected as a secondary database to an SAP ECC system and provide accelerated data processing for existing SAP
applications. Applications can use the DBSL on the application server layer to simultaneously write to traditional databases and the SAP HANA
database.
Extraction (ETL) / Periodic Load

The ETL-based data load scenario uses SAP BusinessObjects DataServices to load the relevant business data from virtually any source system
(SAP and non-SAP) to the SAP HANA database. SAP BusinessObjects Data Services is a proven ETL tool that supports broad connectivity to

databases, applications, legacy, file formats, and unstructured data. It provides the modeling environment to model data flows from one or more
source systems along with transformations and data cleansing.

SAP HANA Database Administration


The SAP HANA Studio Administration Console provides an all-in-one environment for System Monitoring, Back-up & Recovery, and User
provisioning.
System Monitoring

The Administration console provides tools to monitor the systems status, its services, and the consumption of its resources. Administrators are
notified by an alert mechanism when critical situations arise. Analytics and statistics on historical monitoring data are also provided to enable
efficient data center operations and for planning future resource allocations.
Backup & Recovery

The Administration console in the SAP HANA Studio supports the following scenarios:
Recovery to the last data backup
Recovery to both the last and previous data backups
Recovery to last state before the crash
Point-in-time recovery
In the event of disaster scenarios such as fires, power outages, earthquakes or hardware failures, SAP HANA supports Hot Standby using
synchronous mirroring with the redundant data center concept including a redundant SAP HANA system in addition to Cold Standby using a
standby system within one SAP HANA landscape, where the failover is triggered automatically.
User Provisioning

SAP HANA supports user provisioning with authentication, role-based security and analysis authorization using analytic privileges. Analytical
privileges provide security to the analytical objects based on a set of attribute values. These values can be applied to a set of users by assigning
them to user/role.

SAP HANA Hardware


SAP HANA is delivered as a flexible, multipurpose appliance that combines SAP software components optimized on hardware provided by SAPs
leading hardware partners such as Cisco, Dell, IBM, HP, Hitachi, NEC, and Fujitsu, using the latest Intel Xeon E7 processors. SAP HANA servers
are sold in t-shirt sizes ranging from Extra-Small (128GB RAM) all the way up to Extra Large (>2TB RAM). Because RAM is the key technology
for SAP HANA, SAP uses the amount of RAM to determine the servers t-shirt size as well as its price. SAPs underlying philosophy is the more
processors (cores), the better, so it does not impose a per-processor charge for SAP HANA.
With the current certified Scale-Out options from SAP HANA hardware providers, companies can deploy up to 16 Extra Large server nodes into
on logical database instance, which equates to a maximum of 32TB of RAM and 128 CPUs with 1280 total cores. SAP is currently testing a 60
node SAP HANA instance in the labs.
The hardware vendor provides factory pre-installation for the hardware, the OS, and the SAP software. It may also add specific best-practices
and configuration. The vendor finalizes the installation with on-site setup and configuration of the SAP HANA components, including deployment in
the customer data center, connectivity to the network, Solution Manager setup, SAP router connectivity, and SSL support. The customer then
establishes connectivity to the source systems and clients, including the deployment of additional replication components on the source system(s)
and, potentially, the installation and configuration of SAP BusinessObjects business analytics client components.
Although the term appliance suggests a black box that plugs into an outlet, in reality installing SAP HANA requires on-site activities and
coordination on a high technical level. The appliance approach for SAP HANA systems reduces the implementation and maintenance effort
significantly, but it does not eliminate it completely.

SAP HANA Use Cases


Because SAP HANA is both a database (in the traditional sense) and a database platform (in the modern sense), it can be used in multiple
scenarios and deployed in several ways. SAP HANA performs equally well for analytic and transactional applications. Due to its hybrid table
structure, however, it really shines in scenarios that involve both types of data. Its important to remember that SAP has developed SAP HANA to
be a non-disruptive addition to existing landscapes. With this point in mind, well discuss the key use cases that are most typical for SAP HANA
deployments today, and well consider some potential future scenarios.
In its current form, SAP HANA can be used for four basic types of use case: agile data mart, SAP Business Suite accelerator, a primary
database for SAP NetWeaver Business Warehouse, and a development platform for new applications. As SAP HANA matures and SAP
renovates its entire portfolio of solutions to take advantage of all the horsepower in SAP HANA, you can expect to see nearly every product that
SAP provides supported natively on SAP HANA as a primary database, as well as many more new native-HANA applications.

Agile Data Mart


The earliest scenarios where SAP HANA has been deployed in production are as a stand-alone data mart for a specific use case. In this scenario,
SAP HANA acts as the central hub to collect data from a few SAP and non-SAP source systems and then display some fairly simple and focused
analytics in a single-purpose dashboard for users.
This use case has the advantages of (1) being completely non-disruptive to the existing landscape and (2) providing an immediate, focused
solution to an urgent business analytics problem. These projects are also typically completed very quickly, sometimes in just a few weeks, because
the business problem is well known and the relevant data and source systems are easily identified. SAP HANA is set up as a stand-alone system
in the landscape, which is then connected to the source systems and displayed to a small number of users in a simple Web-based or mobile user
interface. This process involves zero disruption to the existing landscape, and companies get instant value because they can now do things that
were impossible before they acquired SAP HANA.
Additionally, the development cycles for these use cases are typically very short, because most of these scenarios use a standard SAP
BusinessObjects front end with self-service analytics or Microsoft Excel. We label these systems agile data marts because they perform a few of
the same functions as a traditional data mart ETL, data modeling, analytic front end but they are very fast to set up and flexible to use.
The key advantage of SAP HANA for the agile data mart scenarios is that these scenarios were either completely impossible to build in a
traditional database architecture or they were so cost prohibitive that companies could not justify building them. The scenarios might be

straightforward, but the deficiencies of the old database world made them unfixable.
You can access the videos listed below to listen to a few highly satisfied customers talking enthusiastically about their agile data mart scenarios
with SAP HANA.
Nongfu Spring
Medtronic

SAP provides a special licensing bundle to build an agile data mart use case with SAP HANA that includes the extractors and connectors
needed to obtain data from source systems and the front-end tools needed to build analytical applications on top of the data.

SAP Business Suite Accelerator


The second major scenario where SAP HANA is being used is to accelerate transactions and reports inside the SAP Business Suite. Again, SAP
HANA is being set up as a stand-alone system in the landscape, side-by-side with the database under the SAP Business Suite applications. In this
scenario, however, SAP HANA is being used to off load some of the transactions or reports that typically take a long time (hours or days) to run,
but it is not being used as the primary database under the application.
We explained earlier that certain transactions or reports inside the SAP Business Suite can be very slow, due primarily to the slow I/O of the
disk-based database underneath the system and the huge requests for data generated by these transactions and reports. Budgeting and planning
transactions in SAP require the system to call data from many different tables in order to run its calculations and present a result. Reports are also
very data-intensive, involving vast amounts of data contained in multiple tables. For both transactions and reports, then, the application must
request the data from the database, load it into a buffer table in the SAP application server, run the algorithm or calculation, and then display the
results. Sometimes, that completes the process. Other times, however, the user needs to make some adjustments to the results and then save the
changes back to the database. Quite often, this process is iterative, meaning that the user must run the report or transaction, review the results,
make some changes, and then run the report or transaction again to reflect the changes. Imagine a scenario where every time the transaction or
report runs, it takes one hour to finish (from when you press Enter until the results are displayed on the screen). What if it took several hours or
even a day or two to run that transaction or report? Clearly, system latency can seriously slow down the entire company.
Eliminating System Latency: The Case of Hilti

To illustrate severe system latency, lets consider the case of Hilti, the global construction tools manufacturer. Hilti used to generate a list of 9 million
customers from 53 million database records in its SAP ERP system in about three hours. A salesperson used to hit Enter and then return three
hours later to obtain the results. Significantly, 99% of the time the system took to generate that list came from simply retrieving the records off the
disk-based database. Once the data were conveyed to the SAP application, the algorithm only took a few fractions of a second to calculate. This
major and unnecessary delay was the epitome of latency.
To eliminate this latency problem, Hilti set up an SAP HANA system next to their production SAP ERP system and then copied the relevant
tables into SAP HANA. The results? Hilti can now run the exact same report in about three seconds. In addition, installing SAP HANA was totally
non-disruptive. It required no changes to the algorithm, no changes to the production database, and no changes to the user interface. In fact, the
users didnt even realize there had been any change to the system until they ran the report for the first time. They expected the process to take
several hours as always so they got up from their desks to do something else. To their complete surprise, the completed report appeared on
their screen before they could get out of their chairs. Watch Hiltis SAP HANA story here.
Technically, there is very little that needs to be done to accelerate a few problematic transactions or reports in an SAP Business Suite
application. Well discuss this topic that in detail in the chapter on the Accelerated SAP Business Suite. In summary, SAP has already delivered the
content for most of the truly problematic transactions and reports as part of the latest service packs for the SAP Business Suite for free. Once
the relevant tables have been replicated to the SAP HANA system, there is a quick change in the configuration screen to redirect the transaction to
read from the SAP HANA database instead of the primary database and thats about it. Users log in as they normally do, execute the
transaction or report, and the results come back incredibly fast. SAP has also set up special fixed-price, fixed-scope SAP rapid deployment
solutions (RDS) to assist customers in the rapid implementation of these accelerated transactions and reports.

Accelerated SAP ERP Transactions and Reports


You can expect to see many more problem transactions and reports generated at previously unimaginable speeds as SAP introduces
enhancement pack updates to SAP HANA. Heres a short listing of some of the SAP ERP transactions and reports that are currently available:
Sales Reporting

Quickly identify top customers and products by channel with real-time sales reporting. Improve order fulfillment rates and accelerate key
sales processes at the same time, with instant analysis of your credit memo and billing list.
Financial Reporting

Obtain immediate insights across your business into revenue, customers, accounts payable and receivable, open and overdue items, top
general ledger transaction, and days sales outstanding (DSO). Make the right financial decisions, armed with real-time information.
Shipping Reporting

Rely on real-time shipping reporting for complete stock overview analysis. You can better plan and monitor outbound delivery and assess
and optimize stock levels with accurate information at your fingertips.
Purchasing Reporting

Gain timely insights into purchase orders, vendors, and the movement of goods with real-time purchasing reporting. Make better purchasing
decisions, based on a complete analysis of your order history.
Master Data Reporting

Obtain real-time reporting on your main master data including customer, vendor, and material lists for improved productivity and
accuracy.

SAP Solutions for Accelerated Applications


SAP BusinessObjects Planning and Consolidation 10.0 Powered by SAP HANA

The power of SAP HANA dramatically enhances unified planning, budgeting, forecasting and consolidation processes. Powered by SAP
HANA, SAP BusinessObjects Planning and Consolidation 10.0, version for SAP NetWeaver aims to increase agility by helping enterprises
harness big data to plan better and act faster with better insight into all relevant information and rapid write-back. The application is planned to
be the first enterprise performance management (EPM) application to support the SAP NetWeaver Business Warehouse component,

powered by SAP HANA announced last year. SAP intends to allow customers running the application that have invested in SAP HANA to
leverage the power of in-memory computing technology to boost performance by accelerating planning and consolidation processing.
SAP CO-PA Accelerator

SAP CO-PA Accelerator dramatically improves the speed and depth of working with massive volumes of financial data in ERP for faster and
more efficient profitability cycles. The solution helps finance departments to perform real-time profitability reporting on large scale data
volumes and to conduct instant, on-the-fly analysis at any level of granularity, aggregation, and dimension. Furthermore, finance teams can run
cost allocations at significantly faster processing time and be empowered with easy, self-service access to trusted profitability information.
This solution can also be implemented alongside the wider SAP BusinessObjects Enterprise Performance Management solutions portfolio
to help organizations create a complete picture of their cost and profit drivers.

You can try the solution on your own with the SAP CO-PA Accelerator TestDrive and visit the website to discover how organizations are
generating significant business value with the solution.
SAP Finance and Controlling Accelerator

SAP Finance and Controlling Accelerator supports finance departments with instant access to vast amounts of ledger, cost and material
ledger data in ERP as well as easy exploration of trusted and detailed data. The solution offers four implementation scenarios Financial
Accounting Controlling Material Ledger and Production Cost Analysis, which can be implemented individually or in any combination.
The power of SAP HANA combined with SAP Enterprise Resource Planning (ERP) empowers financial professionals to perform faster
reporting and analyses, accelerate period-end closing, and make smarter decisions.

SAP Sales Pipeline Analysis

With SAP Sales Pipeline Analysis powered by SAP HANA, sales departments can get real-time insight into massive volumes of pipeline data
in CRM while performing on the fly calculations and in-depth analysis on any business dimension. Sales managers can now leverage the
power of SAP HANA combined with SAP Customer Relationship Management (CRM) for complete and instant visibility of accurate and
consolidated pipeline data. They can react more quickly to changing sales conditions with real-time information, and accelerate deals through
the pipeline with powerful and user-driven analytics. As a result, best-run businesses can unlock hidden revenue opportunities as well as
significantly increase profits and sales effectiveness.

SAP Customer Segmentation Accelerator

The SAP Customer Segmentation Accelerator helps marketing departments build highly specific segmentations on high volumes of customer
data and at unparalleled speed. Marketers can now work with large amounts of granular data to better understand customer demands,
behaviors and preferences targeting the precise audience with the right offers across every customer segments, tactics and channels. The
power of SAP HANA combined with SAP Customer Relationship Management (CRM) empowers marketers to maximize profits with highly
tailored campaigns, dramatically reduce the cost of marketing by targeting more easily high margin customers, and react quicker to optimize
campaigns and tactics.

You can view a demonstration of the solution and discover how organizations like yours are generating significant business value by
visiting this website.

SAP HANA Rapid Deployment Solutions


A great majority of these solutions powered by SAP HANA can be deployed as rapid-deployment solutions in order to ensure a quick time to value.
The rapid deployment solutions streamline the implementation process bringing together software, best practices, and services ensuring maximum
predictability with fixed cost and scope editions.
SAP Rapid Deployment solutions leverage an innovative delivery model to accelerate the implementation times and lower risk. Implementation
is supported by a standardized methodology, accelerators developed uniquely for each offering, and predefined best practices, meeting typical
business requirements to address the customers immediate needs. Even as customers benefit from prebuilt functionality, these solutions provide
a platform designed to evolve and extend as the customers business grows.
SAP Rapid Deployment Solutions are available through SAP as well as SAP partners by traditional licensing or subscription pricing,
transparency of price and scope eliminate project risks for companies. A good example is the SAP ERP rapid-deployment solution for operational
reporting with SAP HANA that can help you quickly generate insightful reports from sales to financials to shipping on high volumes of ERP
data.
A second example is SAP rapid-deployment solution for sales pipeline analysis with SAP HANA that helps you to analyze massive amounts of
pipeline data in CRM.

You can view a demonstration of the solution here.


Here are a few of the SAP Rapid Deployment Solutions that are available to enable the accelerated SAP applications:
SAP ERP rapid-deployment solution for accelerated finance and controlling with SAP HANA Gain access to large volumes of secure and
detailed data from cost and material ledgers quickly and easily. By running SAP HANA, you can improve decision making through
accelerated reporting, analyses, and period-end closings.
SAP ERP rapid-deployment solution for operational reporting with SAP HANA Quickly and affordably generate insightful reports from sales to
shipping in real time using our operational reporting solution with SAP HANA. Rely on in-memory technology to process high volumes of
data quickly, and get ready to transform decision-making business-wide.
SAP ERP rapid-deployment solution for profitability analysis with SAP HANA Analyze massive amounts of profitability data in enterprise
resource planning (ERP) (CO-PA) faster than ever before. Our ERP profitability analysis solution with SAP HANA can help you perform realtime reporting and conduct instant, on-the-fly analysis for more profitable decision making across your enterprise.
SAP rapid-deployment solution for customer segmentation with SAP HANA SAP HANA combined with SAP Customer Relationship
Management (CRM) can help you analyze and segment massive amounts of customer data in real time. You can target the precise audience
with the right offers across customer segments, tactics, and channels.
SAP rapid-deployment solution for sales pipeline analysis with SAP HANA Gain instant insight into massive volumes of sales pipeline data
while performing on-the-fly calculations and in-depth analysis on any business dimension.
You can also try out a few of the current accelerated applications running LIVE: http://hanauseast.testdrivesap.com/copa. Well go into much
more detail on the applications and RDS packages in the Accelerated SAP Business Suite chapter.
SAP offers a specific licensing bundle to utilize SAP HANA for this use case that includes additional replication tools needed for the connections
to the SAP source system.

SAP NetWeaver Business Warehouse Powered by SAP HANA


Possibly the killer use case for SAP HANA in 2012 is SAP BW 7.3 on SAP HANA. In this scenario, companies replace the entire database
under their SAP BW 7.3 system with SAP HANA. They simply swap out whatever disk-based database their system is currently running on with
SAP HANA in just a few weeks.7
Recall from our earlier discussion of early SAP in-memory projects that SAP BW was the first SAP application that was renovated and updated
to natively run on SAP HANA as its primary run-time database. Most of these renovations were necessary to more closely tie the SAP BW
application to the SAP HANA database. In a disk-based architecture, SAP BW is separated from the database by an abstraction layer, essentially
making it impossible for the application to see anything in the database other than bare tables. Once the abstraction layer is removed, the SAP
BW application cannot only see everything in the database, but the entire database is designed around the needs of that specific application.
This opens up a whole new world of possibilities for SAP customers.
With SAP HANA, SAP BW now generates turbo-charged query responses natively, without the need for any side-car accelerators or crazy multi-

layered third-party architectures. Because the entire database under the SAP BW system physically sits in memory, every activity not just
queries is executed orders of magnitude faster.
SAP released the 7.3 version of SAP BW in general availability in early 2011 and then released the SAP HANA-enabled version into general
availability in April 2012. All of the SAP HANA-specific enhancements were bundled into the SPS05 update, and customers who had already
upgraded to 7.3 could install the service pack and migrate to SAP HANA in a matter of days (seriously).
Red Bull was the first live customer of SAP BW on SAP HANA. They told the world about their amazing 10-DAY project to get up and running at
the Sapphire Now 2011 conference in Madrid, Spain. The whole effort was incredibly non-disruptive. SAP is seeing similar results with the other
customers in the ramp-up project. All of the changes on the SAP BW side are delivered under the hood in the service pack, and the database
migration can be performed without any changes to the SAP BW application. All of the customers content and configuration are completely
unchanged. Have a look at the end-to-end migration guide for a great overview of the SAP BW database migration process. You should also read
a great blog post by John Appleby, a consultant who performed one of the first SAP BW on SAP HANA migrations.
The speed and flexibility acquired by replacing the old database with SAP HANA reflect two fundamental benefits of keeping the entire database
in memory: (1) This architecture eliminates the need to send huge amounts of data between application and DB servers, and (2) it allows users to
execute performance-critical operations directly on the data in the database itself. Basically, running SAP BW on SAP HANA completely
eliminates nearly every one of the nasty things that historically slowed down the system, from both a user perspective and an administration
perspective. Well explore all of the technical enhancements in the SAP BW on SAP HANA chapter.
SAP offers a specific run-time only license option to utilize SAP HANA as the primary persistence layer for SAP BW. If you are already an SAP
BW customer, the company offers several options for license credits based on previous SAP BW and BWA licensing. Consult your SAP account
executive for the details. SAP has also set up a special migration fund to provide professional services credits to migrate to SAP BW on SAP
HANA.

SAP HANA as an Application Development Platform


Probably the most wide-open innovation opportunity for SAP HANA is as an application platform. If the speed and simplification that were achieved
by porting SAP BW are any indication, users can realize an unbelievable amount of value not only by renovating existing applications (SAP and
non-SAP) to run natively on SAP HANA, but by also building entirely new applications that are designed from scratch to maximize SAP HANAs
powerful capabilities. The performance limitations of traditional databases and processing power have often led organizations to compromise on
how to deploy business processes on their enterprise platforms. Now, these organizations can choose to liberate themselves from these
constraints and optimize business processes in ways that are more natural to the way their employees actually perform their work. This is where
SAP sees a clear parallel to the Apple App Store evolution. When Apple first released the App Store, most of the first apps available were mobileized versions of desktop or Web apps (email, browser, etc.). However, once developers considered the possibilities of combining the new
capabilities of the device and writing native applications for the iPhone/iPod Touch (Angry Birds, Foursquare), innovation exploded.
There are three basic types of applications being built on SAP HANA today:
New apps built by SAP,
New and renovated apps built by partners such as independent software vendors (ISVs) and systems integrators (SIs),
Custom apps built by companies for internal use.
SAP brands applications that leverage SAP HANA as a database as Powered by SAP HANA. Partners whose applications have been
certified by SAP can also add the Powered by SAP HANA brand to their solution name.

SAP-built Applications for SAP HANA


SAP is delivering a new class of solutions on top of the SAP HANA platform that provide real-time insights on big data and state-of-the-art analysis
capabilities. These innovative solutions can empower organizations to transform the way they run their businesses by making smarter and faster
decisions, responding more quickly to events, unlocking new opportunities, and even inventing new data-driven business models and processes
that were simply not possible with disk-based databases. Below are a few examples of native-SAP HANA applications. Well consider them in
greater detail in the SAP HANA Applications chapter.
SAP BusinessObjects Sales Analysis for Retail powered by SAP HANA

This solution provides retailers with real-time access to critical information and allows nearly real-time interactive analysis, which is not
possible with traditional database technology. It offers prebuilt data models, key performance indicators (KPIs), role-specific dashboards and
customized reports to provide retailers with a deeper understanding of all factors influencing the merchandising life cycle. SAP
BusinessObjects Sales Analysis for Retail aims at providing the integration needed for improved scalability and performance for retailers
operating in separate sales, inventory and promotions systems. The new service provides Point-of-Sale (POS) analysis allow retailers to
assess performance and generate quick responses through the use of prebuilt dashboards, interactive reports and more than 70 KPIs and
inventory management to provide retailers with the ability to identify critical stock and margin issues through close inventory alignment.
SAP Smart Meter Analytics

SAP Smart Meter Analytics is a native-HANA application that was designed for utility companies facing an exponential increase in data
volume driven by their deployment of smart meters. This new application enables utility companies to turn massive volumes of smart meter
data into powerful insights and transform how they engage customers and run their businesses. With SAP Smart Meter Analytics, utility
companies can:
Instantly aggregate time of use blocks and total consumption profiles to analyze their customers energy usage by what neighborhood they
are in, the size of their homes or businesses, building type, and by any other dimension and at any level of granularity
Segment customers with precision based on energy consumption patterns that are automatically generated by identifying customers that
have similar energy usage behavior
Provide energy efficiency benchmarking based on statistical analysis so that utility companies can help their customers understand where
they stand compared to their peers and how they can improve their energy efficiency
Empower customers with direct access to energy usage insights via web portals and mobile devices connected to SAP Smart Meter
Analytics via web services

These capabilities delivered by SAP Smart Meter Analytics enable utility companies to increase adoption of service options such as
demand response programs, launch targeted energy efficiency programs, improve fraud detection capabilities, and develop new tariffs and
more accurate load forecasts.

SAP Sales & Operations Planning

SAP Sales & Operations Planning is a next generation planning application that is powered by SAP HANA and delivered in the cloud. The
solution enables:
Planning and real-time analysis with a unified model of demand, supply chain, and financial data at any level of granularity and dimension
Rapid, interactive simulation and scenario analysis, using the full S&OP data model to support demand-supply balancing decisions
Embedded, context-aware social collaboration enables rapid planning and decision-making across the organization
These capabilities enable companies to align demand and supply profitably, reduce supply chain costs, and drive revenue growth.

SAP Supplier InfoNet

SAP Supplier InfoNet is a cloud-based solution, powered by SAP HANA, that enables companies to:
Minimize supply chain disruption by proactively monitoring and predicting real-time supply risks across a multi-tier supplier network
Drive stronger supplier performance by benchmarking supplier performance for your company against others in the business network and
identifying significant shifts and trends in supplier performance using leading-edge machine learning and statistical analysis

Manage your supply base by aggregating and transforming supplier data to deliver instant insights into the operational health of the supply
base.
Recalls Plus

Recalls Plus is SAPs first consumer mobile app that enables parents to proactively monitor recalls of their kids strollers, cribs, toys, and other
items for greater safety and peace of mind. Features of the app include:
Search recall history by brand or category
Create a personal watch list of items like car seats, cribs, strollers and so on
Track allergen related recalls
Share relevant recalls with others
Read and monitor recalls from all relevant US government agencies: CPSC, NHTSA, FDA and USDA
Recalls Plus is available for free and can be accessed via an iPhone app or a Facebook app:
iPhone app: http://itunes.apple.com/us/app/recalls-plus/id499200328
Facebook app: https://apps.facebook.com/recallsplus

Partner-built Applications for SAP HANA


The SAP partner ecosystem provides thousands of SAP-certified software solutions that plug into SAPs applications to provide a variety of valueadded extensions and process enhancements. From that perspective, anything that speeds up an SAP system will also have a positive impact on
any partner solutions that are integrated with that system. There are also numerous SAP partner solutions that need to turbocharge themselves to
increase their own performance and to keep up with the turbocharged SAP systems coming on top of SAP HANA in the future.
Regardless of the programming language these partner apps are written in, they all can be ported over to SAP HANA in a fairly straightforward
way. However, just as SAP is renovating its existing applications, partners too can approach re-platforming as an opportunity to rethink some of the
design parameters that they employed in the original solution design and to rebuild their apps to take advantage of SAP HANAs many benefits
natively.
Oversight Systems is one of the first ISVs to renovate their SAP-certified solution along these lines. Oversight Systems provides solutions that
continuously monitor user activities in real-time inside SAP systems to detect policy violations and potentially fraudulent transactions, such as
travel and expenses, accounting and reporting, and HR and payroll. Their solution conducts complex, on-the-fly calculations that demand a great
deal of I/O performance from databases. Therefore, the addition of SAP HANA underneath their solution makes perfect sense.

Custom Applications for SAP HANA


As stated earlier, SAP HANA is a full-blown, do-just-about-anything-you-want application platform. It speaks pure SQL and it includes all of the most
common APIs, so you can literally write any type of application you want on top of it. There are a few rules and guide rails that are designed to
keep things from going wrong, but the sky truly is the limit when it comes to imagining what to build with SAP HANA.
Although SAP HANA is valuable for all types of activities, it shines particularly well in a few unique situations. For example, if youre building an
enterprise-scale application for a business scenario that (1) needs to search or aggregate huge volumes of data, (2) requires detailed/granular
data analysis and/or complex algorithmic or statistical calculations, or (3) suffers from latency between transactional recording and reporting, then
SAP HANA is a great choice.
Thats not to say that SAP HANA cant run your standard applications it certainly can do that (really fast). Nevertheless, the most exciting use
cases SAP is seeing for SAP HANA as the foundation of custom apps are situations where a company has an urgent business need that is literally
impossible to automate today due to the limitations of traditional databases or the lack of a supercomputer. If youre a business owner who has a
killer idea that fits the above description, then SAP HANA could be the solution that makes the impossible, possible.

This is where the Angry Birds analogy really starts to make sense. Once the SAP ecosystem of ISVs, SAP partners, and SAP customers starts
to unleash their innovation on top of SAP HANA, there literally is no limit to the amazing and game-changing applications they can build. It is
incredibly important for SAP to renovate its portfolio and build amazing new applications to exploit the vast potential of SAP HANA. It is even more
important, however, for the SAP ecosystem to do this, because there are millions of unrealized business ideas in their companies that SAP HANA
can bring to life.

SAP HANA Roadmap


The future roadmap for SAP HANA is actually very simple: Continue to make SAP HANA faster, better, cheaper plus BIGGER and BROADER.
Moores law doesnt look as though its going to be slowing down anytime soon. It is likely, then, that were only a few years away from having
more than 1000 cores and 10TB of RAM on a single medium SAP HANA server. With that much processing power and high-speed RAM
available, there really are no limits to how fast SAP can speed up its own apps and literally any other app on the planet. SAP will continue coinnovating with Intel and other hardware partners to ensure that SAP HANA is continuously updated and optimized to take advantage of the latest
and greatest technology advances to become even faster than it is today.
Although the speed boost generated by the hardware is exciting, it is only half of the equation. Renovating applications to take advantage of the
ever-increasing horsepower is also critical. Theres a great deal of value that can be achieved by doing things better in the applications.
Renovating and re-imagining how applications work and how they deal with data in the no constraints paradigm represents a fundamental
philosophical shift for application developers. There are enormous opportunities to streamline, optimize, and simplify application architectures by
adding SAP HANA as the database engine underneath them. SAP will invest an enormous amount of resources to extend SAP HANAs
capabilities as an application platform for both its own applications and non-SAP applications. This investment will result in an increasingly rich and
robust set of developer tools to renovate and re-imagine any application and to build amazing new applications.
This opportunity for optimization and simplification not only makes things even faster than just the hardware speed boost, it also results in
significantly lower TCO for companies. SAP HANA can have a massive impact on reducing TCO and improving business value. Cheaper isnt
achieved only through industry-standard processors, RAM, and servers. Cheaper is a holistic mindset that starts from application design and then
progresses through user efficiency all the way to administration and operations. SAP will continue to invest heavily in many areas to make SAP
HANA the cheapest and most efficient database to operate in production environments. These efforts include innovating in new landscape
configurations such as native cloud deployments of SAP HANA.
Significantly, however, SAP isnt satisfied to only be the fastest, best, and cheapest database on the planet. SAPs goals also include enabling
the BIGGEST data scenarios by offering integrated solutions with Sybase Big Data products and open-source projects like Hadoop. In addition,
with a robust ecosystem of ISVs, system integrators, and SAP customers building their innovative applications on SAP HANA, SAP intends to
become the BROADEST database platform for new applications. Just as Apple provided the platform for App Store developers, SAP will provide
SAP HANA as a platform for thousands of amazing new enterprise applications for the ecosystem.
SAP customers need to understand that SAP HANA not only is the engine that powers the current generation of SAP applications, but it will be
the growth engine for all kinds of amazing NEW SAP apps. Over the next few years, SAP HANA will become the primary database for EVERY
enterprise application in the SAP portfolio. Thats true for standard, on-premise applications like the SAP Business Suite; SME solutions like SAP
Business One, SAP Business ByDesign, and SAP All-in-One; and the emerging portfolio of cloud/on-demand solutions. In poker terms, SAP is
going all in with SAP HANA. SAP has made a passionate commitment to innovate for the future of its ecosystem, and the benefits of this shift for
SAPs customers and partners are too overwhelming for the company to do anything less.
SAP HANA will be the heart and soul of SAPs real-time design philosophy to renovate all existing applications and build amazing new
applications. The renovation work is moving very quickly inside SAP, so much so that it has surpassed even the most optimistic timelines. The
SAP BW renovation and porting to SAP HANA was the first major step towards a completely renovated SAP Business Suite. The next major step
will be for SAP to complete the renovation and porting of its flagship application, SAP ERP, to run natively on SAP HANA. The remaining
applications in the SAP Business Suite SAP CRM, SAP SCM, SAP PLM, and SAP SRM should follow shortly after that. In parallel, SAP is
adding SAP HANA to all of the other applications in the portfolio, and it will release them as they come on line.
Renovating these applications involves much more than simply replacing the database. Over the years, SAP has had to make many adjustments
in its application layer to avoid the I/O bottleneck associated with the database. Unfortunately, these database avoidance techniques have
resulted in extensive plaque buildup inside the applications, in the forms of redundant code, tedious data aggregations and transformations,
replication of data, and so on. These problems were necessary evils to work around the constraints of the disk-based architecture. In an SAP
HANA world, however, theyre completely unnecessary and therefore need to be removed from the system.
Obviously, SAPs renovation efforts will involve a great deal of streamlining and cleanup. At the same time, however, this renovation also
represents a golden opportunity for SAPs engineers to reimagine all of the things that these applications do from the perspective of living in a
world with no constraints. These experts can question their original assumptions, invent better ways of doing things, remove latency from the
processes, and program their applications to perform calculations more efficiently deep inside the database. All of these developments will lead to
lower TCO and more flexibility for customers, which in turn will make their investment in SAP much more valuable.
This exercise is also having an amazing effect on the SAP culture. Going back into the code of all of their apps with a fresh eye and ambitious
dreams free from constraints has rekindled a firestorm of innovation within the SAP development group. The coffee corners in SAP labs around the
world are literally buzzing with new ideas and passionate discussions. In fact, you can often see code samples from these discussions written on
the windows because the participants ran out of whiteboard space (as in the movie A Beautiful Mind). This is the intellectual renewal that SAP
executives have been talking about, and it is having a monumental impact on the speed and volume of innovation coming from SAP. SAP HANA
has literally awakened a sleeping giant of innovation inside SAP. Moreover, this enthusiasm appears to be contagious: People are witnessing the
same type of awakening throughout the SAP ecosystem.

In the long run, once the entire SAP portfolio has been HANA-fied,8 SAP will be able to deliver a vastly simplified landscape for its customers.
By merging OLAP and OLTP into a single SAP HANA instance, SAP can provide a massive reduction in layers and TCO in the landscape while at
the same time providing much more flexibility and business value through real-time access to all of the relevant data. It will take SAP several years
to engineer and deliver this vision to its customers. If the past five years of in-memory (r)evolution at SAP are an indication, however, the next five
years of this journey will be extraordinarily fast and exciting.
1 Markides, C. (2002). Strategic Innovation. In: E. B. Roberts (Ed.). Innovation. Driving Product, Process, and Market Change. San Francisco: Jossey-Bass.
2 W oods , D. and W ord, J . (2004), S A P NetW eaver for Dum m ies , W iley P ublis hing Inc ., Indianapolis , IA .
3 W ith the SAP HANA RDS migration package customers can migrate in ~ 7 weeks, if they are already on BW 7.3 SP7, with Unicode, and 7.x data flows and authorizations.
4 Magal, S. and Word, J. (2011), Integrated Business Processes with ERP Systems, John Wiley & Sons. Hoboken, NJ
5 People always ask if all the data is in volatile storage like RAM, what happens if the power goes out? Well talk about that in more detail later, but basically, SAP HANA has some very sophisticated backup tools to prevent data loss from disasters.
6 Plattner, H & Zeier, A. (2011). In-memory data management: an inflection point for enterprise applications. Springer.
7 The SAP HANA RDS f or

dat abase m igr at ion t akes ~7 weeks f or m ost cust om er s who ar e alr eady r unning SAP BW 7. 3.

8 M eaning Power ed by SAP HANA and r enovat ed t o nat iv ely t ake advant age of SAP HANA.

Chapt er 2

SAP HANA Architecture


COMING FALL OF 2012

Chapt er 3

SAP HANA Business Cases & ROI Model


COMING FALL OF 2012

Chapt er 4

SAP HANA Applications


COMING FALL OF 2012

Chapt er 5

SAP NetWeaver Business Warehouse on SAP


COMING FALL OF 2012

Chapt er 6

Data Provisioning with


SAP HANA
COMING FALL OF 2012

Chapt er 7

Data Modeling with


SAP HANA
COMING FALL OF 2012

Chapt er 8

Application Development with SAP HANA


COMING FALL OF 2012

Chapt er 9

SAP HANA Administration & Operations


COMING FALL OF 2012

Chapt er 10

SAP HANA Hardware Overview


S

AP HANA is t he f ir st SAP solut ion t hat has been built t o be specif ic ally r un as an appliance and opt im iz ed f or a ver y specif ic com binat ion of pr ocessor , m em or y, and oper at ing syst em . This appr oach r epr esent s a depar t ur e f r om SAPs long his t or y of br oad plat f or m suppor t . SAP im plem ent ed t his new polic y t o st il pr ovide cust om er s wit h m ult iple choic es in har dwar e plat f or m s while avoiding t he TCO im plic at ions of m ult iple O S and pr ocessor suppor t com binat ions. I n or der t o under st and why, we need t o look back his t or ic ally at som e of t he har dwar e plat f or m changes t hat led SAP t o adopt t his polic y t his st r at egy and explor e why t his pat h of f er s SAP cust om er s t he best balance of br oad har dwar e par t ner opt ions and f ocused innovat ion ar ound a st able set of key com ponent s.
W hen SAP shif t ed f r om m ainf r am e t o client - ser ver ar chit ect ur e wit h SAP R/ 3, t wo of t he cr it ic al benef it s wer e t he lower cost s and t he m or e st andar diz ed opt ions associat ed wit h t he UNI X- based ser ver s t hat had just becom e available. W hen t he m ass- adopt ion of SAP R/ 3 t ook of f , cust om er s began asking SAP t o cer t if y m or e and m or e new com binat ions of oper at ing syst em and dat abase on var ious har dwar e plat f or m s. This m ade sense because m any com panies wer e em ploying exis t ing landscapes f r om a pr ef er r ed har dwar e vendor and had developed exper t is e in cer t ain ver sions of oper at ing syst em and dat abase t hat t hey want ed t o lever age f or t heir SAP envir onm ent .
SAP happily obliged, building out a r obust cer t if ic at ion labor at or y in it s headquar t er s t o const ant ly t est and validat e new har dwar e and sof t war e com binat ions t hat wer e being r eleased by it s par t ner s f or cust om er use. At t he t im e, SAP believed t hat pr oviding cust om er s wit h such a br oad choic e would help t hem achieve lower TCO of t heir SAP solut ions by r eusing t echnology and r esour ces t hat wer e alr eady in place. SAP als o f elt t hat being har dwar e and O S/ DB agnost ic would be t he best st r at egy t o set it self apar t f r om t he ot her ent er pr is e app vendor s. This t echnology- neut r al st r at egy wor ked ver y well f or SAP f or m or e t han 30 year s. At a cer t ain point in t he m id- 2000s, however , t he sm all num ber of com binat ions t hat SAP began wit h had exploded int o a t r uly diz zying collect ion. Cust om er s no longer benef it ed signif ic ant ly f r om such a br oad lis t of har dwar e and t echnology choic es, and t he cost s f or SAP and it s cust om er s of t his br oad cover age wer e becom ing unsust ainable.
Af t er SAP R/ 3 was r eleased, t he UNI X plat f or m began t o splint er int o m ult iple dialect s, wit h each har dwar e vendor put t ing it s ef f or t s behind it s pr ef er r ed var iant ( HPUX, AI X, Solar is , et c) . I n addit ion, x86 plat f or m s f r om I nt el and AM D began t o dis place t he RI SC- based plat f or m s of t he ear ly UNI X har dwar e vendor s due t o t heir lower cost s and t heir suppor t f or indust r y st andar ds. Lat er , Linux began t o dis place t he or iginal UNI X oper at ing syst em s due t o it s lower cost s and t he advant ages of open- sour ce code. Soon, t he Pr oduct Availabilit y M at r ix ( PAM ) f or SAP ERP exceeded 200 com binat ions of O S and dat abase, wit h a vast num ber of har dwar e plat f or m s f or t hose com binat ions. At a cer t ain point , choic e becam e a liabilit y f or SAP and it s cust om er s r at her t han t he benef it t hat it was or iginally int ended t o be.
So, when SAP began developm ent on t he pr ecur sor s of SAP HANA, t he com pany m ade a st r at egic decis ion t o avoid all of t he cost s and com plexit y of suppor t ing so m any var iat ions of har dwar e and t echnology plat f or m s. SAP was pr im ar ily concer ned wit h t he t hr ee pieces of t echnology t hat had t he gr eat est im pact on per f or m ance and would be t he lar gest dr iv er s of TCO r educt ion: oper at ing syst em ( O S) , RAM , and pr ocessor s. SAP decided t o bet on open- sour ce and indust r y st andar ds as t he cor e plat f or m f or SAP HANA. By suppor t ing only O NE com binat ion of O S and pr ocessor s, SAP could invest all it s developm ent and t est ing r esour ces int o a single plat f or m while st il allowing cust om er s t o choose whic h har dwar e vendor would deliv er and suppor t t he appliance.
SAP had been wor king wit h Novell/ SUSE f or m any year s t o suppor t Novell SLES Linux as a cer t if ied oper at ing syst em f or SAP applic at ions. Because Linux is so t echnic ally sim ilar t o UNI X, alm ost any UNI X engineer could t r ansit ion his or her skils easily . M or eover , because Linux was open- sour ce and easily suppor t ed by t hir d par t ies, it was clear ly t he lowest TCO opt ion f or r unning an SAP syst em .
I n addit ion t o select ing a single O S, SAP had t o set t le on a single pr ocessor f am ily f or t he new solut ion. Alt hough t her e wer e m any chips on t he m ar ket t hat could handle SAPs t r adit ional applic at ion- pr ocessing r equir em ent s, t her e wer ent any pr ocessor s t hat had been designed t o handle in- m em or y pr ocessing t asks ( because ent er pr is e- scale in- m em or y com put ing didnt exis t yet ) . The init ial SAP HANA conver sat ions t hat SAPs execut iv es held wit h anyone out side t he com pany wer e wit h I nt el because SAP r ealiz ed t hat shif t ing t o in- m em or y com put ing would r equir e a new br eed of pr ocessor s t hat wer e opt im iz ed f or t he new ar chit ect ur e, and I nt el has a long his t or y of innovat ing f or t he f ut ur e needs of t he ent er pr is e.
SAP laid out it s st r at egy f or t he shif t t o in- m em or y com put ing t o I nt els execut iv es, and t he t wo par t ies dis cussed t he level of co- innovat ion t hat would be needed t o joint ly engineer bot h an in- m em or y dat abase and opt im iz ed pr ocessor s t hat could handle t he unique needs of t his new ar chit ect ur e. The t op execut iv es f r om each com pany agr eed t hat t he t hey would have t o est ablis h a new level of co- innovat ion par t ner ship and st ar t ing in 2005, I nt el sent a t eam of t heir best sof t war e and chip engineer s t o SAP HQ t o begin t he wor k of joint ly opt im iz ing each successiv e ver sion of t he indust r y- st andar d I nt el Xeon chips f or t he needs of SAPs evolv ing in- m em or y dat abase. Since t hat t im e, SAP has benef it t ed f r om ear ly access t o each new gener at ion of Xeon pr ocessor f r om I nt el, and I nt el has incor por at ed SAPs unique in- m em or y pr ocessing r equir em ent s int o it s chip capabilit ies.

I nt el and SAP: A Hi st or y of Co- I nnovat i on


For m or e t han 10 year s, I nt el and SAP have wor ked t oget her t o deliv er indust r y- leading per f or m ance of SAP solut ions on I nt el ar chit ect ur e, and a lar ge pr opor t ion of new SAP im plem ent at ions ar e now deployed on I nt el plat f or m s. The lat est success f r om t hat t r adit ion of co- innovat ion is available t o cust om er s of all siz es in SAP HANA, whic h is deliv er ed on t he I nt el Xeon pr ocessor .
The r elat ionship bet ween I nt el and SAP has becom e even st r onger over t he year s, gr owing t o include a br oad set of collabor at ions and init iat iv es. Som e of t he m ost vis ible:

Joint r oadm ap enablem ent . Ear ly in t he design pr ocess, I nt el and SAP decis ion m aker s ident if y com plem ent ar y f eat ur es and capabilit ies in t heir upcom ing pr oduct s, and t hose insight s help t o dir ect t he developm ent cycle f or m axim um value.
Collabor at iv e pr oduct opt im iz at ion. I nt el engineer s locat ed on- sit e at SAP wor k wit h t heir SAP count er par t s t o pr ovide t uning exper t is e t hat enables SAP HANA and ot her sof t war e solut ions t o t ake advant age of t he lat est har dwar e f eat ur es.
Com bined r esear ch ef f or t s. Toget her , r esear cher s f r om I nt el and SAP cont inually explor e and dr iv e t he f ut ur e of business com put ing
As a r esult of t hese ef f or t s, cust om er solut ions achieve per f or m ance, scalabilit y, r eliabilit y, and ener gy ef f ic iency t hat t r anslat e int o f avor able RO I and TCO , f or incr eased business value.

Having cr eat ed an opt im iz ed cor e ( oper at ing syst em , RAM , and pr ocessor s) f or SAP HANA, SAP needed t o r each out t o t he ser ver m anuf act ur er s t o package t he sof t war e and har dwar e int o indust r y- st andar d appliances in a way t hat would r em ove as m uch conf igur at ion and int egr at ion wor k f r om t he cust om er s as possible ( again, lower ing TCO ) . SAP r ealiz ed t hat even t hough t he cor e com ponent s of t he SAP HANA ser ver s would be near ly ident ic al ( O S, RAM , and pr ocessor s) , t he har dwar e vendor s pr ovide a gr eat deal of addit ional value ni t he im plem ent at ion, m anagem ent and oper at ions of t he har dwar e. Plus, cust om er s t ypic ally have a pr ef er r ed har dwar e vendor f or t heir ent er pr is e landscapes. This is r eally wher e SAP f elt t hat cust om er choic e would have t he m ost value. So, t hey engaged seven of t heir pr im ar y har dwar e vendor s ( see t he next par agr aph) t o build cer t if ied SAP HANA appliances and cr eat e packaged ser vic es t o im plem ent SAP HANA quic kly and easily at cust om er sit es.
I n ear ly 2011, Cis co, Dell, Fujit su, I BM , and HP all jum ped on t he SAP HANA bandwagon and had t heir f lagship I nt el- based ser ver s cer t if ied and in pr oduct ion. Hit achi joined t he lis t lat er t hat year , and NEC was cer t if ied in ear ly 2012. This br oad suppor t f r om indust r y- leading har dwar e vendor s pr ovides cust om er s wit h a choic e of seven har dwar e par t ner s t o deploy t heir SAP HANA solut ion, each wit h unique ser vic e and suppor t of f er ings t o f it t heir cust om er s needs. SAPs st r at egy of solid cor e, m ult iv endor har dwar e suppor t f or SAP HANA has been r eceiv ed ext r em ely well by cust om er s because it elim inat es t he conf using num ber of har dwar e com binat ions and f ocuses on t he value- added solut ions t hat each vendor can of f er on t op of t he solid cor e.

G ener al SAP HANA Har dw ar e Speci f i cat i ons


SAP HANA is sold as a pr e- conf igur ed, pr e- inst alled appliance t hat is deliv er ed dir ect ly f r om t he har dwar e par t ner . SUSE Linux SLES 11 is t he only suppor t ed oper at ing syst em , and I nt el E7 pr ocessor s ar e t he only suppor t ed chips. Sam sung RAM is cur r ent ly t he pr im ar y m em or y used by all of t he har dwar e par t ner s.
M ost par t ner syst em s use on- boar d 15k RPM har d dis ks ( 4x r at io f or m ain m em or y) f or dat a- volum e backup and Fusion I / O SSD car ds ( 1: 1 r at io f or m ain m em or y) f or log- volum e backup.
SAP ensur es t he qualit y, availabilit y, and per f or m ance of t he cer t if ied syst em s t hr ough a r igor ous pr ocess of end- t o- end qualit y t est ing, per f or m ance t est ing, and cont inuous ear ly access t o next - gener at ion t echnologies f r om all of it s par t ner s.

SAP HANA Pr oduct Avai l abi l i t y M at r i x ( PAM )


The lat est and m ost accur at e PAM can always be downloaded f r om t he SAP Ser vic e M ar ket place. Her e is t he M ay 2012 SAP HANA PAM .

Addi t i onal I nf r ast r uct ur e


SAP r ecom m ends t hat cust om er s deploy 10 gb net wor k dat a connect ions. SAP has no pr ef er ence on ext er nal st or age/ SAN; r at her , it is det er m ined by t he ser ver vendor .

M ul t i - Node and Scal e- O ut O pt i ons


SAP HANA is a linear ly scalable dat abase, m eaning, you can st r ing t oget her m ult iple physic al ser ver s int o a single logic al dat abase inst ance and achieve linear per f or m ance r esult s f or ever y addit ional ser ver added t o t he landscape.
Cur r ent ly , SAP HANA has cer t if ied a 16- node scale- out f or pr oduct ion envir onm ent s and is cur r ent ly t est ing a 60 node scale- out landscape. Lit er ally , you just add anot her node/ ser ver t o t he landscape, and you im m ediat ely enjoy an exponent ial incr ease in per f or m ance, in addit ion t o t he addit ional m em or y. Ref er t o t he SAP HANA har dwar e par t ner sect ion of t his chapt er f or m or e inf or m at ion on t he var ious scale- out of f er ings f r om t he indiv idual par t ner s.
SAP r ecent ly ( Apr il 2012) com plet ed it s f ir st int er nal benchm ar k f or t he 16 node scale out solut ion. The dat a set consis t ed of f iv e year s of Sales and Dis t r ibut ion Recor ds ( 100 Bilion r ecor ds) and was r un on a single logic al ser ver consis t ing of 16 nodes. Each node was a cer t if ied I BM X5 m achine wit h eight I nt el E7- 8870 pr ocessor s wit h 10 cor es, r unning at 2. 40 G Hz. The t ot al cost of t he 16 node syst em was r oughly USD$640K.
SAP HANA was able t o scan 100 Bilion r ows/ Sec on t he 100 TB dat aset and was able t o load 16 m ilon r ecor ds/ m in. SAP HANAs com pr ession algor it hm s wer e able t o achieve 20x com pr ession on t he r aw dat a when loading int o m em or y, going f r om 100TB on dis k t o 3. 8TB in m em or y.

Typic al quer y r esult s wer e:


BW W or kload: 300m s 500m s
Ad- Hoc Analy t ic s: 800m s 2s

No dat abase t uning, indexing or caching wer e needed t o achieve t hese r esult s. To put t hat in cont ext , t he closest com pet it iv e dat abase is r oughly 1000x slower in t he sam e benchm ar k and sever al t im es m or e expensiv e.

Hi gh Avai l abi l i t y
SAP HANA suppor t s cold st andby host s, m eaning a st andby host is kept r eady in t he event t hat a f ailover sit uat ion occur s dur ing pr oduct ion oper at ion. I n a dis t r ibut ed syst em , som e of t he ser ver s ar e designat ed as wor ker host s, and ot her s as st andby host s. Signif ic ant ly , you can assign m ult iple st andby host s t o each gr oup. Alt er nat iv ely , you can gr oup t oget her m ult iple ser ver s t o cr eat e a dedic at ed st andby host f or each gr oup.
A st andby host is not used f or dat abase pr ocessing. All of t he dat abase pr ocesses r un on t he st andby host , but t hey ar e idle and do not enable SQ L connect ions.

Di sast er Recover y
The SAP HANA dat abase holds t he bulk of it s dat a in m em or y t o ensur e opt im al per f or m ance, but it st il uses per sis t ent st or age t o pr ovide a f allback in case of f ailur e.
Dur ing nor m al dat abase oper at ions, dat a ar e aut om at ic ally saved f r om m em or y t o dis k at r egular save- point s. Addit ionally , all dat a changes ar e r ecor ded in t he log. The log is saved f r om m em or y t o SSD af t er each com m it t ed dat abase t r ansact ion. Af t er a power f ailur e, t he dat abase can be r est ar t ed in t he sam e way as a dis k- based dat abase, and it r et ur ns t o it s last consis t ent st at e by r eplaying t he log since t he last save- point .
Alt hough save- point s and log wr it ing pr ot ect your dat a against power f ailur es, t hey do not help if t he per sis t ent st or age it self is dam aged. Pr ot ect ing against dat a loss due t o dis k f ailur es r equir es backups. Backups save t he cont ent s of t he dat a and log ar eas t o dif f er ent locat ions. These backups ar e per f or m ed while t he dat abase is r unning, so user s can cont inue t o wor k nor m ally . The im pact of t he backups on syst em per f or m ance is negligible.

I f t he SAP HANA syst em det ect s a f ailover sit uat ion, t he wor k of t he ser vic es on t he f ailed ser ver is r eassigned t o t he ser vic es r unning on t he st andby host . The f ailed volum e and all t he included t ables ar e r eassigned and loaded int o m em or y in accor dance wit h t he f ailover st r at egy def ined f or t he syst em . This r eassignm ent can be per f or m ed wit hout m oving any dat a, because all t he per sis t ency of t he ser ver s is st or ed on a shar ed dis k. Dat a and logs ar e st or ed on shar ed st or age, wher e ever y ser ver has access t o t he sam e dis ks.
Bef or e a f ailover is per f or m ed, t he syst em wait s f or a f ew seconds t o det er m ine whet her t he ser vic e can be r est ar t ed. Dur ing t his t im e, t he st at us is dis played as W ait ing. This pr ocedur e can t ake up t o a m inut e. The ent ir e pr ocess of f ailover det ect ion and loading m ay t ake sever al m inut es t o com plet e.

SAP Har dw ar e Par t ner Det ai l s


I n t he r em aining sect ion of t his chapt er , each Cer t if ied SAP HANA har dwar e par t ner was giv en t he oppor t unit y t o br ief ly descr ibe t heir SAP HANA of f er ing and dis cuss t heir value- added ser vic es f or SAP HANA im plem ent at ion, suppor t , and oper at ions.
W e encour age you t o speak dir ect ly t o t he har dwar e par t ner s f or m or e det ails about t heir pr oduct s and ser vic es f or SAP HANA.

Links:
I nt el
Cis co
Dell
Fujit su
Hit achi
HP
I BM
NEC

I nt el & SAP: Co- i nnovat i on f or Real - Ti m e Com put i ng


For m or e t han 10 year s, I nt el and SAP have wor ked t oget her t o deliv er ni dust r y- leading per f or m ance of SAP solut ions on I nt el ar chit ect ur e, and a lar ge pr opor t ion of new SAP im plem ent at ions ar e now deployed on I nt el plat f or m s. The lat est success f r om t hat t r adit ion of co- innovat ion is available t o cust om er s of all siz es in t he SAP HANA, whic h is f ully suppor t ed only on t he I nt el Xeon pr ocessor E7 f am ily .
The r elat ionship bet ween I nt el and SAP has becom e even st r onger over t he year s, gr owing t o include a br oad set of colal bor at ions and init iat iv es. Som e of t he m ost vis ible include t he f ollowing:

Joi nt r oadm ap enabl em ent . Ear ly in t he design pr ocess, I nt el and SAP decis ion- m aker s ident if y com plem ent ar y f eat ur es and capabilit ies in t heir upcom ing pr oduct s, and t hose insight s help t o dir ect t he developm ent cycle f or m axim um value.
Col l abor at i ve pr oduct opt i m i zat i on. I nt el engineer s locat ed on- sit e at SAP wor k wit h t heir SAP count er par t s t o pr ovide t uning exper t is e t hat enables SAP HANA and ot her sof t war e solut ions t o t ake advant age of t he lat est har dwar e f eat ur es.
Com bi ned r esear ch ef f or t s. Toget her , r esear cher s f r om I nt el and SAP cont inually explor e and dr iv e t he f ut ur e of business com put ing. As a r esult of t hese ef f or t s, cust om er solut ions achieve per f or m ance, scalabilit y, r eliabilit y, and ener gy ef f ic iency t hat t r anslat e int o f avor able RO I and TCO , f or incr eased business value.
O per at i onal Success and M anagem ent of Real - Ti m e Event s

I n- m em or y com put ing based on SAP solut ions on t he I nt el Xeon pr ocessor E7 f am ily enables gr eat er business agilit y and innovat iv e usage m odels t hat let com panies r espond t o changing condit ions in r eal t im e.
Scenar ios such as m onit or ing cust om er and supplier act iv it y can gener at e pet abyt es of dat a, t he value of whic h depends on t he abilit y t o dis t il it int o act ionable int elligence.
SAP HANA and t he I nt el Xeon pr ocessor E7 f am ily deliv er r apid dat a analy sis t hat dis cer ns pat t er ns and t r ends so you can adjust your just - in- t im e supply chain r apidly . You can als o m odel what if scenar ios t o st r uct ur e sales and pr om ot ions f or opt im al out com es based on t he lat est sales and pipeline inf or m at ion.

Feat ur es of t he I nt el Xeon pr ocessor E7 f am ily such as 30M B of L3 cache, I nt el Q uic kPat h I nt er connect s, and quad- channel int egr at ed m em or y cont r oller s deliv er ext r aor dinar y capabilit ies f or businesses of all siz es t hat im plem ent SAP HANA f or f unct ionalit y such as business int elligence and dat a analy t ic s.

Per f or m ance O pt i m i zat i ons of SAP HANA w i t h t he I nt el Xeon Pr ocessor E7 Fam i l y

SAP HANA benef it s dr am at ic ally f r om high- speed I nt el Q uic kPat h pr ocessor - t o- m em or y int er connect s and t he lat est pr ocessor inst r uct ions, St r eam ing SI M D Ext ensions. Those f eat ur es elim inat e m any I / O bot t lenecks, so pr ocessor headr oom is available t o gener at e excellent t hr oughput and r esponsiv eness. SAP HANA is als o engineer ed t o t ake par t ic ular advant age of RAS ( r eliabilit y, availabilit y, and ser vic eabilit y) f eat ur es of t he I nt el Xeon pr ocessor E7f am ily , especialy er r or cor r ect ion t hr ough M achine Check Ar chit ect ur e Recover y, f or m is sion- cr it ic al im plem ent at ions.
As a r esult of t he high level of per f or m ance opt im iz at ion f or ser ver s based on t he I nt el Xeon pr ocessor E7 f am ily , SAP HANA can pr ovide businesses of all siz es super ior r esult s f or dat a war ehousing im plem ent at ions such as business int elligence and dat a analy t ic s.

Assur ed Per f or m ance w i t h M i ssi on- Cr i t i cal Advanced Rel i abi l i t y of t he I nt el Xeon Pr ocessor E7 Fam i l y
M achine Check Ar chit ect ur e Recover y, a r eliabilit y, availabilit y, and ser vic eabilit y ( RAS) f eat ur e built int o t he I nt el Xeon pr ocessor E7 f am ily , enables t he har dwar e plat f or m t o gener at e M achine Check Except ions. I n m any cases, t hese not if ic at ions enable t he syst em t o t ake cor r ect iv e act ion t hat allows SAP HANA t o keep r unning wher e an out age would ot her wis e occur .
Har dwar e based on t he I nt el Xeon pr ocessor E7 f am ily enables SAP HANA t o f ail over f r om one pr ocessor socket t o anot her in t he event of a pr ocessor f ailur e and t o handle m em or y er r or s wit h as lit t le im pact t o wor kloads as possible.
Copyr ight 2012 I nt el Cor por at ion. All r ight s r eser ved.

Ci sco Syst em s SAP HANA Sol ut i ons

As par t of t he Unif ei d Appliance Envir onm ent , Cis co has developed a f ull por t f olio of SAP HANA appliances based on Cis co Unif ied Com put ing Syst em
( Cis co UCS ) spanning f r om t he sm allest T- shir t siz ing, suppor t ing as low as 64 G B m em or y, up t o lar ge scale- out solut ions whic h can suppor t up t o 8 TB of usable m em or y. Depending on t he com pr ession f act or s, t he Cis co appliances can suppor t dat abases up t o 56 TB, t he lar gest cur r ent ly suppor t ed by SAP. However t he Cis co t echnology can suppor t up t o 20 TB of usable m em or y, whic h cor r esponds t o uncom pr essed dat abases up t o 100 TB or m or e.

Ci sco UCS: A Uni que SAP HANA Sol ut i on


Cis co UCS is a single unif ied syst em ent ir ely pr ogr am m able t hr ough unif ied, m odel- based m anagem ent t o sim plif y and speed deploym ent of ent er pr is e- class applic at ions and ser vic es. All Cis co UCS SAP HANA appliances ar e int elligent inf r ast r uct ur e t hat can be m anaged t hr ough t he em bedded, single m anagem ent plane acr oss m ult iple Cis co UCS r ack and blade ser ver s ( Figur e 1) . This r adic ally sim plif ies oper at ions and lower s cost s. The m odel- based m anagem ent applies per sonalit y and conf igur es ser ver , net wor k, and st or age connect iv it y r esour ces. Using Cis co ser vic e pr of iles, whic h def ine t he m odel, it is sim ple t o pr ovis ion ser ver s by apply ing a desir ed conf igur at ion t o physic al inf r ast r uct ur e. The conf igur at ion is applied quic kly , accur at ely , and aut om at ic ally , im pr oving business agilit y, st af f pr oduct iv it y, and elim inat ing a m ajor sour ce of er r or s t hat can cause downt im e.
The Cis co Fabr ic Ext ender Ar chit ect ur e r educes t he num ber of syst em com ponent s t o pur chase, conf igur e, m anage, and m aint ain by condensing t hr ee net wor k layer s int o one. I t elim inat es bot h blade ser ver and hyper vis or - based swit ches by connect ing f abr ic int er connect por t s dir ect ly t o indiv idual blade ser ver s and vir t ual m achines. Vir t ual net wor ks ar e now m anaged exact ly as physic al net wor ks ar e, but wit h m assiv e scalabilit y. This r epr esent s a r adic al sim plif ic at ion over t r adit ional syst em s, r educing capit al and oper at ing cost s while incr easing business agilit y, sim plif ying and speeding deploym ent , and im pr oving per f or m ance.
Cis co UCS helps or ganiz at ions go beyond ef f ic iency: it helps t hem becom e m or e ef f ect iv e t hr ough t echnologies t hat br eed sim plic it y r at her t han com plexit y. The r esult is f lexible, agile, high- per f or m ance, self - int egr at ing inf or m at ion t echnology t hat r educes st af f cost s and incr eases upt im e t hr ough aut om at ion, pr oviding a m or e r apid r et ur n on invest m ent .
The excellent per f or m ance com bined wit h t he br oad r ange of usable m em or y m ake t he Cis co UCS SAP Appliances an excellent , easy- t o- m anage choic e f or analy zing m assiv e am ount s of business dat a.

Ci sco UCS SAP HANA Ar chi t ect ur e

SAP HANA T- Shi r t Si zes O f f er ed


The Ext r a Sm all ( XS) and Sm all ( S) - siz e appliances ar e based on t he Cis co C260 M 2 r ack m ount ser ver wit h 2 I nt el Xeon Pr ocessor E7- 4870 ( 2. 4 G Hz) and up t o 256 G B of usable m em or y. This conf igur at ion is pr im ar ily used f or developm ent , t est , and sm all pr oduct ion SAP HANA syst em s wit h uncom pr essed dat aset s up t o 1. 75 TB. The Cis co UCS appliance incor por at es a per sis t ency al yer , based on int er nal SSD dr iv es t hat r equir e no addit ional dr iv er s t aint ing t he Linux ker nel.
The M edium ( M ) - siz e appliance is based on t he Cis co C460 M 2 r ack m ount ser ver wit h 4 I nt el Xeon Pr ocessor E7- 4870 ( 2. 4 G Hz) and up t o 512 G B of usable m em or y. This conf igur at ion is ideal f or use in m id- siz ed and lar ger pr oduct ion envir onm ent s such as t he one used by M edt r onic , a lar ge, wor ldwide m anuf act ur er of m edic al devic es ( see cust om er exam ple) . The per sis t ency layer is pr ovided by t wo Fusion I O car ds t o avoid possible bot t lenecks in duo car d conf igur at ions shar ing t he sam e PCI slot .

SAP HANA Scal e- out of f er i ng

The Cis co UCS solut ion t hat has been cer t if ied f or lar ge SAP HANA im plem ent at ions is a uniquely scalable appliance. I t allows cust om er s t o easily adapt t o t he gr owing dem ands of t heir indiv idual envir onm ent by incr em ent ally adding Cis co B440 M 2 blade ser ver s wit h 4 I nt el Xeon Pr ocessor s E7- 4870 ( 2. 4 G Hz) and up t o 512 G B usable m em or y each, as needed. For ever y f our Cis co UCS blade ser ver s, t he per sis t ency layer is pr ovided by an EM C VNX 5300 or a Net App FAS 3240, depending on cust om er pr ef er ence.
The basic conf igur at ion of t he Cis co scale- out of f er ing is m ade up of r edundant f abr ic int er connect s wit h em bedded inf r ast r uct ur e m anagem ent , a Cis co UCS C200 ser ver f or SAP HANA st udio, a Cis co 2911 f or secur e r em ot e m anagem ent , and one enclosur e wit h suppor t f or up t o 4 Cis co B440 blades. The basic conf igur at ion can easily scale by adding up t o 3 ext ension bundles each pr oviding an addit ional blade enclosur e f or up t o 4 m or e Cis co B440 M 2 blade ser ver s each and t he cor r espondent st or age f r om EM C or Net App.

Hi gh Avai l abi l i t y SAP HANA Sol ut i on


Cis co UCS SAP HANA appliances have r edundancy designed- in pr oviding no single point of f ailur e. However , in t he event of a har dwar e f ailur e on a blade or r ack ser ver , any spar e Cis co UCS ser ver can t ake over t he r ole of t he f ailed ser ver in m inut es by sim ply apply ing t he ser vic e pr of ile t o t he spar e ser ver . Dis ast er r ecover y ( DR) scenar ios can be easily im plem ent ed by using ser vic e pr of iles t o quic kly pr ovis ion ser ver s at t he DR sit e in conjunct ion wit h t he classic al r eplic at ion t echnologies of EM C and Net App.

SAP HANA Suppor t i nf r ast r uct ur e


All Cis co UCS ser ver s ar e int er connect ed wit h a low- lat ency, high- bandwidt h 10- G bps unif ied Et her net f abr ic . The unif ied f abr ic suppor t s bot h I P and Fibr e Channel over Et her net ( FCoE) connect ions t hr ough r edundant , high per f or m ance, low- lat ency Cis co Fabr ic I nt er connect s. The Cis co Fabr ic I nt er connect , wit h em bedded m anagem ent , is t he cor e of t he Cis co UCS and r educes bot h t he num ber of net wor k hops and net wor k lat ency, cr it ic al t o SAP HANA per f or m ance. The unif ied f abr ic r adic ally r educes t he num ber of cables, int er - chassis swit ches, and net wor k adapt er s r equir ed by legacy plat f or m s. This r educes ener gy consum pt ion and oper at ional cost s r esult ing in m uch lower t ot al cost of owner ship.

Addi t i onal sof t w ar e


The oper at ing syst em , Cis co UCS dr iv er s, and Cis co UCS m anagem ent sof t war e ar e all par t of t he appliance; t her ef or e no addit ional sof t war e is necessar y t o m anage t he ent ir e syst em . However Cis co I nt elligent Aut om at ion f or SAP HANA is highly r ecom m ended. The Cis co I nt elligent Aut om at ion sof t war e solut ion suppor t s t he daily oper at ion of a SAP HANA appliance by:
M onit or ing t he CPU and m em or y wor kload, and t he aver age index r ead t im e at blade level
Aut om at ing quar t er ly m aint enance, including f ir m war e updat es and f ile syst em validat ion
Ensur ing conf igur at ion m anagem ent assur ance f or all appliance com ponent s
M onit or ing dat a ser vic es availabilit y
Pr oact iv ely m onit or ing SAP HANA subsyst em com ponent s st at us
M onit or ing quer y execut ion r esponse t im es using t he SAP HANA index f or t he quer y execut ion SAP HANA Q uer y Response Tim e
Execut ing sam ple quer ies and r ecor ding t ot al execut ion t im e and quer y com ponent per f or m ance br eakdown
Pr oact iv ely m onit or ing t he SAP TREX ser vic es st at is t ic s based on t hr esholds
Aler t ing CPU, m em or y, or t hr oughput t hr esholds f or SAP TREX ser vic es
Aut om at ing Cis co UCS blade and r ack ser ver pr ovis ioning f or use in t he appliance in m inut es, inst ead of days
SAP HANA I nst al l at i on and Suppor t Ser vi ces
Cis co SAP HANA inst allat ion ser vic es includes t he assem bly of all necessar y har dwar e and sof t war e r equir ed f or a SAP HANA appliance. Cis cos SAP HANA engineer s wil inst all t he appliance int o t he cust om er s net wor k and connect it t o sour ce syst em ( s) .
Als o included ar e t he necessar y SuSe Linux Lic enses, Sm ar t net 24x7x4 day 2 suppor t f or t he Cis co har dwar e, as well as lic enses, and f ir st - year m aint enance f or EM C or Net App st or age as r equir ed.
I m plem ent at ion of solut ions based on Cis co SAP HANA appliances ar e pr ovided t hr ough Cis co Advanced Ser vic es and Cis cos ecosyst em of syst em s int egr at or s and par t ner s. These solut ions include dat a m odeling, dat a load, r eplic at ion, and SAP HANA applic at ion conf igur at ion.

Cust om er Success St or y
M edt r onic dr am at ic ally im pr oved r epor t ing per f or m ance, incr easing t he value of it s cust om er inf or m at ion, wit h t he SAP HANA plat f or m and Cis co Unif ied Com put ing Syst em ( Cis co UCS ) ser ver plat f or m .

Chal l enge:
M edt r onic needed t o incr ease it s abilit y t o analy ze lar ge am ount s of dat a, such as cust om er f eedback. BI r epor t ing on it s f ast - gr owing dat a war ehouse was st r aining t he capabilit ies of t he com panys com put er inf r ast r uct ur e. Because em ployees couldnt gener at e som e t ypes of r epor t s ( par t ic ular ly using unst r uct ur ed dat a) , t heir abilit y t o dr aw conclusions f r om exis t ing dat a was lim it ed.

Sol ut i on:
The com pany deployed t he SAP HANA plat f or m on t he Cis co UCS ser ver plat f or m based on t he I nt el Xeon pr ocessor E7 f am ily . I n pr elim inar y t est ing, user s of an un- t uned syst em obser ved quer y t im es just one- t hir d as long as t hose wit h exis t ing pr oduct ion syst em s. W it h t he f ully scaled and opt im iz ed im plem ent at ion now in place, M edt r onic hopes t o cut r esponse t im es even f ur t her .

Cust om er Benef i t :
BI oper at ions at M edt r onic wil use t he SAP HANA plat f or m t o r epor t on st r uct ur ed and unst r uct ur ed dat a, wher ever it r esides, whet her on SAP or non- SAP syst em s. The added per f or m ance, scalabilit y, and f lexibilt y of t his new ar chit ect ur e wil incr ease t he value of com pany dat a as it cont inues t o pr olif er at e, incr easing em ployee ef f ic iency and enabling sm ar t er decis ion m aking.

For M or e I nf or m at i on
For m or e inf or m at ion on Cis co UCS, please vis it ht t p: / / www. cis co. com / go/ ucs
For m or e inf or m at ion on Cis co UCS SAP HANA Appliances, please vis it ht t p: / / www. cis co. com / go/ sap
To lear n m or e about Cis co Solut ions, please vis it ht t p: / / www. cis co. com / en/ US/ net sol/ ns340/ ns394/ ns224/ solut ions. ht m l
To cont act Cis co f or addit ion inf or m at ion on SAP on Cis co UCS please em ail saponcis co@cis co. com

Del l SAP HANA Sol ut i ons


For m or e t han a decade, Dell has collabor at ed wit h SAP t o deliv er hundr eds of SAP solut ions acr oss m any indust r ies. A r ecipient of t he dis t inguis hed SAP Pi nnacl e Aw ar d in t he cat egor y of except ional cust om er sat is f act ion and suppor t , Dell can help or ganiz at ions achieve bet t er , f ast er and m or e sust ainable business r esult s. O ur solut ions ar e high- per f or m ing, end- t o- end, and st andar ds- based.
I n addit ion t o innovat iv e, leading- edge har dwar e plat f or m s, Dell of f er s access t o t housands of ent er pr is e com put ing solut ions consult ant s. W e incor por at e lessons lear ned and exper iences int o a pr oven ent er pr is e solut ion deliv er y m odel t hat spans har dwar e, consult ing, im plem ent at ion, host ing and applic at ion m anagem ent ser vic es designed t o enhance value f or cust om er invest m ent s in SAP solut ions.
An SAP global t echnology par t ner , Dell of f er s cust om er s a por t f olio of end- t o- end solut ions in suppor t of SAP HANA applic at ions including har dwar e, sof t war e and ser vic es t hat help r educe I T cost s while helping or ganiz at ions t r ansf or m t heir business. Dells innovat iv e plat f or m s dr am at ic ally incr ease t he availabilit y and speed of business inf or m at ion, leading t o m or e insight f ul decis ion- m aking using SAP HANA.

Del l s Uni que SAP HANA Val ue Pr oposi t i on


Dell and SAP have t eam ed up t o of f er an opt im ally conf igur ed SAP HANA solut ion t hat includes a har dwar e appliance, pr e- loaded sof t war e and a f ull r ange of ser vic es. This solut ion is r eliable and scalable and of f er ed in m ult iple conf igur at ions t o m eet your specif ic business needs. O ur end- t o- end and all- in- one solut ions giv e your or ganiz at ion f ull access t o t he power of SAP HANA.
Dells end- t o- end SAP HANA solut ion pr ovides:

Super i or t echnol ogy Dells Power Edge R910 is cer t if ied f or SAP HANA and includes ever yt hing needed t o suppor t your SAP HANA solut ion, including scalable m em or y and st or age. This all- in- one solut ion pr ovides f or seam less and int egr at ed im plem ent at ion and m anagem ent .
I nt egr at ed syst em m anagem ent Dells VI S Cr eat or and VI S Advanced I nf r ast r uct ur e M anager ( AI M ) t ools sim plif y m anagem ent of vir t ual and physic al ser ver , net wor k and st or age com ponent s. AI M int egr at es wit h SAP m anagem ent consoles such as Solut ion M anager or Adapt iv e Com put ing Cont r oller , t o add capacit y t o t he SAP landscape or m ove applic at ions bet ween physic al and vir t ual r esour ce pools based on dem and.
Lar ge- scal e ent er pr i se consul t i ng exper t i se Dell lever ages it s exper ience deliv er ing ent er pr is e I T and solv ing big dat a is sues f or global com panies t o pr ovide act ionable and r eal wor ld t echnology, st r at egies and solut ions. Dells Cent er of Excellence ( CoE) is well est ablis hed f or SAP HANA, BW A, and M obilit y.
Pr oven m et hodol ogy Dells I n- M em or y Com put ing and Analy t ic M et hodology ( DI M CAM ) im plem ent at ion ser vic es guides cust om er s by solv ing com plex pr oblem s f ast er .
Com pr ehensi ve ser vi ces Dells por t f olio of SAP f ull lif ecycle ser vic es lever age indust r y best pr act ic es t o deliv er bet t er business out com es f or SAP client s.
W or l d- Cl ass Suppor t Ser vi ces Dells wor ld- class Pr oSuppor t and M is sion Cr it ic al Ser vic es keep your SAP HANA solut ion r unning sm oot hly .
The com binat ion of Dells Power Edge R910 plat f or m and SAP HANA allows user s t o conduct analy t ic s, per f or m ance m anagem ent and oper at ions in a single syst em . Toget her , t he solut ions help enable a business t o r eact f ast er t o event s m
i pact ing oper at ions t oday. Thr ough t his , an or ganiz at ion can quic kly ident if y and analy ze t r ends and pat t er ns t o im pr ove planning, f or ecast ing and pr ic e opt im iz at ion. Ent er pr is e cust om er s t aking advant age of Dells SAP HANA plat f or m get a cost - ef f ect iv e, opt im iz ed in- m em or y com put ing solut ion t hat incr eases availabilit y and r educes r is k.
At Dell, we ar e cont inuously evolv ing our ser ver , applic at ion and ser ver por t f olio t o m eet evolv ni g ent er pr is e needs in t he vir t ual er a. I n Febr uar y 2012, we announced our Power Edge 12t h gener at ion ser ver plat f or m and Dell EqualLogic PS st or age ar r ays. O ur newest ser ver s pr ovide dr am at ic per f or m ance and m anagem ent gains f or high- power com put ing, colal bor at ion, dat abase ERP and business int elligence. Dell EqualLogic PS st or age ar r ays com bine t he indust r ys highest Et her net net wor king bandwidt h 10 G igabit Et her net ( 10G bE) wit h incr eased st or age capacit y in less space. W hile t hese solut ions ar e not yet SAP HANA cer t if ied, t hey show t he st r engt h of t he Dell har dwar e por t f olio and our com m it m ent t o innovat ion.

Del l s SAP HANA Pr oduct


The Dell Power Edge Ser ver R910 plat f or m has been cer t if ied by SAP t o r un SAP I n- M em or y Appliance sof t war e ( SAP HANA) . O f f er ing cust om er s a power f ul and f lexible way t o quer y and analy ze lar ge volum es of dat a wit h gr eat speed, Dell cust om er s r unning SAP HANA on Power Edge R910 ser ver s can gain r eal- t im e access t o inf or m at ion and analy t ic s t o best addr ess r apidly evolv ing m ar ket envir onm ent s.
Dells SAP HANA appliance pr ovides:

Per f or m ance and r el i abi l i t y in a scalable 4U, f our - socket ser ver allowing lar ge wor kload consolidat ion, m ax vir t ualiz at ion m achine densit y, and scale f or t he SAP HANA in- m em or y dat abase.

I nt egr at ed di agnost i cs wit h I nt el Advanced RAS ( Reliabilit y, Availabilit y, Ser vic eabilit y) Technology, int er nal dual SD m odules f or hyper vis or r edundancy, including design and com ponent qualit y pair ed wit h Dell Lif ecycle Cont r oller .
Robust i nf r ast r uct ur e in t he f or m of per f or m ance r esour ces, power ef f ic iency, I / O , and m em or y scalabilit y.
Pr ocessi ng pow er using t he highest per f or m ing Xeon 7500 Ser ies pr ocessor s, up t o 1TB of DDR3 m em or y, and 2 x 10G b O pt ional LO M wit h 10 PCI e slot s t o consolidat e inef f ic ient wor kloads.
Ener gy- ef f i ci ent syst em desi gn built wit h Ener gy Sm ar t t echnologies includes power m anagem ent f eat ur es enabling power capping, power invent or y, and power budget ing wit hin your specif ic envir onm ent . Logic al com ponent layout of t he int er nal com ponent s aids wit h air f low dir ect ion, helping t o keep t he ser ver cool.
The SAP HANA appliance f r om Dell is f ully cont ained in t he Power Edge R910 ser ver , m aking use of f ast int er nal dis ks f or st or age and Fusion ioDr iv e solid st at e car ds. The Fusion ioDr iv e f r om Dell pr ovides high I O Ps and low lat ency per f or m ance f or t he in- m em or y SAP HANA dat abase. W hile Fusion ioDr iv e is used t o m aint ain t he syst em s logs, a RAI D gr oup m ade up of int er nally held 15K RPM dis ks is used t o m aint ain a copy of t he dat a im age.

T- Shi r t si zes of f er ed
Dell of f er s sever al dif f er ent siz es of HANA appliances based on t he Dell Power Edge R910 plat f or m t o m eet your needs.

Hi gh Avai l abi l i t y

The Dell Power Edge


R910 is a high- per f or m ance 4- socket 4U r ack ser ver designed f or r eliabilit y and scalabilit y f or m is sion- cr it ic al applic at ions. High availabilit y f eat ur es include:

Built - in r eliabilit y f eat ur es at t he CPU, m em or y, har dwar e and hyper vis or levels
I nt el advanced r eliabilit y, availabilit y and ser vic eabilit y ( RAS) capabilit ies
Redundant power supplies
Rem ot e I DRAC6 connect iv it y
I nt egr at ed syst em s m anagem ent , Lif ecycle Cont r oller and em bedded diagnost ic s t o help m axim iz e upt im e
I nt er nal Dual SD M odule pr oviding super ior hyper vis or r edundancy
Dells f ocus on r eliabilit y st ar t s wit h pr oduct design and ends only when wev e deliv er ed a plat f or m t hat m eet s st r ic t t est ing and qualit y cont r ol st andar ds.

Suppor t i nf r ast r uct ur e


Dells SAP HANA appliance is designed t o be an all- inclusiv e solut ion t hat com es as a pr e- int egr at ed unit wit h all necessar y har dwar e, st or age, and net wor king capabilit ies.

Addi t i onal sof t w ar e needed


Dells SAP HANA plat f or m is an end- t o- end and all- in- one solut ion t hat com es pr eloaded wit h all of t he sof t war e and m anagem ent t ools necessar y.
Addit ionally , Dell of f er s it s O penM anage Essent ials sof t war e f or no char ge. O pen M anage Essent ials is a web- based har dwar e m anagem ent applic at ion t hat pr ovides a com pr ehensiv e view of Dell syst em s, suppor t ed devic es, and com ponent s in t he ent er pr is es net wor k. This pr oduct pr ovides addit ional syst em m anagem ent capabilit ies, including:
A sim ple and ef f ect iv e user int er f ace
Easy inst allat ion and low t ouch m aint enance
Tools t o dis cover , invent or y and m onit or Dell Ser ver s, st or age and net wor king swit ches
Agent - f r ee M anagem ent t o dis cover and cor r elat e I DRAC / Ser ver and Blades / Chassis
Dell of f er s SUSE Linux Ent er pr is e f or SAP f or SAP HANA solut ions.

Suppor t Ser vi ces


Dell is an exper t in SAP HANA syst em suppor t . I nt er nally , we have over 65 inst ances of SAP wit h over 22, 000 user s, and globally , we have over 500 SAP consult ant s. I n addit ion, Dell has m or e t han 1, 800 I TI L- cer t if ied pr of essionals . The r esult is t hat we have a st r ong syst em s m anagem ent and suppor t pr act ic e and an in dept h under st anding of SAP har dwar e and sof t war e solut ions. Cust om er s ar e pr ovided a r esponsiv e ser vic e and suppor t exper ience wit h collabor at iv e suppor t f or SAP HANA by Dell, SAP, and SUSE based on st andar d and ent er pr is e suppor t agr eem ent s.
Dells SAP HANA appliance com es wit h 3 year s of Dells awar d winning Pr oSuppor t M i ssi on Cr i t i cal ser vic es and a 3- year ext ended har dw ar e w ar r ant y. Cust om er s r eceiv e 24x7x365 phone suppor t , escalat ion m anagem ent and collabor at iv e suppor t lever aging Dells global Pr oSuppor t inf r ast r uct ur e of m or e t han 30, 000 t echnic ians suppor t ing m or e t han 100 count r ies in 55 languages. Dells Pr oSuppor t M si sion Cr it ic al ser vic es acceler at e r apid r esolut ion by pr oviding quic k deliv er y of onsit e par t s and or labor and pr oviding access t o Dells pr oven and r eliable Cr it ic al Sit uat ion Pr ocess.
Key suppor t f eat ur es:
O nsi t e Response 4- Hour onsit e ser vic e wit h 6- hour har dwar e r epair available 24x7, including holidays.
Cr i t Si t Pr ocedur es Sever it y level 1 is sues wil be r eviewed by Dell and m ay be nom inat ed f or Cr it Sit incident cover age t hr ough Dell G lobal Com m and Cent er s. Dur ing a Cr it Sit incident , exper t r esour ce t eam s ar e m obiliz ed t o get you back up and r unning f ast .
Em er gency di spat ch O nsit e ser vic e t echnic ian dis pat ched in par allel wit h phone- based t r oubleshoot ing when you declar e a Sever it y level 1 incident .
Addi t i onal SAP HANA ser vi ces
Dell of f er s addit ional SAP HANA ser vic es t o assis t wit h your im plem ent at ion.
SAP HANA Execut i ve W or kshop This wor kshop helps t o develop t he Use Case and Business just if ic at ion f or a SAP HANA solut ion and helps or ganiz at ions det er m ine whet her SAP HANA is a f it f or t heir sit uat ion.
SAP HANA Pr oof of Concept Using Dell DI M CAM m et hodology and I M PRO VE jum p st ar t pr ocess, cust om er s can see quic kly t he value t hat SAP HANA wil br ing t o t he decis ion m aking pr ocess.
SAP M oder ni zat i on Ser vi ces Dell has developed a por t f olio of M oder niz at ion Ser vic e f or SAP applic at ions t hat f eat ur es cloud com put ing, r eal- t im e analy t ic s and m obile applic at ions. These enabling t echnologies can pr ovide t he savings t o invest in SAP HANA and wil pr ovide SAP cust om er s f lexible com put ing inf r ast r uct ur e, com pet it iv e knowledge t hr ough im pr oved analy t ic s and secur e m obile com put ing f r am ewor ks.
I m pl em ent at i on O nce t he Pr oof of Concept is com plet e, a SAP HANA I m plem ent at ion wor kshop can develop a deploym ent plan and cr eat e t he Business Just if ic at ion f or t he r est of t he deploym ent .
Anal yt i cs Fact or y Dell of f er s global business int elligence consult ing and suppor t .
Cust om er success st or i es
Ever y Angle Sof t war e Solut ions is an int er nat ional sof t war e com pany t hat par t ner s wit h Dell t o deliv er an add- on SAP per f or m ance and oper at ions m anagem ent appliance solut ion. The Ever y Angle solut ion enables t he sim ple, f lexible and f ast pr oduct ion of valuable business cont ent f r om an or ganiz at ions SAP dat abase; t he sof t war e t hen enhances t he dat a using int elligent algor it hm s. Ever y Angle has an im pr essiv e cust om er lis t including com panies lik e Heineken, Philips, Br idgest one and Hunt er Douglas and t heir cur r ent inst allat ions span m ult iple indust r ies globally . Ever y Angle is upgr ading it s of f er ing by developing an SAP HANA- based appliance using Dells Power Edge R910 plat f or m .
Ever y Angle chooses Dell because:
The R910 of f er s a com plet e, int egr at ed solut ion including har dwar e, sof t war e, ser vic es and suppor t .
Ever y Angles cur r ent SAP per f or m ance m anagem ent appliance is based on t he Dell Power Edge plat f or m , and t he r elat ionship bet ween our com panies is pr oven and st r ong.
Dell Ser vic es consult ing pr ovided t he exper t is e t o acceler at e Ever y Angles t im e t o m ar ket .
Ever y Angle can r ely on awar d- winning suppor t f r om Dell Pr oSuppor t .
Ever y Angle has a long- st anding r elat ionship wit h Dell and uses Dell ser ver s, st or age and net wor king int er nally t o r un t he com pany.
Ever y Angles m is sion is t o cr eat e a solut ion t hat is not only power f ul and r eliable bust als o sim ple t o inst all, quic k t o im plem ent and easily suppor t able. The com panys goal is t o inst all t he Ever y Angle appliance and have it deliv er ing m eaningf ul dat a in under a week! Ever y Angle pair s t he power of SAP HANA wit h Dell t echnology and wit h t heir pr opr iet ar y sof t war e solut ion. I t wil sell Dells R910 SAP HANA appliance as a Dell O EM . The solut ion is cur r ent ly in t est ing.

Cont act i nf or m at i on f or i nqui r i es


Cont act your Dell Sales or Ser vic es Account Execut iv e.

Fuj i t su SAP HANA Sol ut i ons

Fujit su, t he r ecipient of t he 2012 SAP Pinnacle awar d in t he Technology I nnovat or of t he Year cat egor y, has been r ecogniz ed f or it s engagem ent and excellence in developing ingenious SAP HANA inf r ast r uct ur e solut ions. The Fujit su por t f olio f or SAP HANA addr esses t he r equir em ent s of var ious cust om er segm ent s f r om specif ic t ur nkey appliances f or sm all and m idsiz e com panies t o cust om iz ed solut ions f or lar ge ent er pr is es. The end- t o- end of f er ing including consult ancy ser vic es, solut ion appliance, int egr at ion and m igr at ion ser vic es as well as t he ser vic es f or t he oper at ion and suppor t m akes t he Fujit su of f er ing unique.
The f ollowing aspect s under line t he st r ong posit ion of Fujit su in com binat ion wit h SAP:
M is sion- cr it ic al r eadiness is a t op pr ior it y r eached by t he com pr ehensiv e scale- out of f er ing and ext ensiv e high- availabilit y f eat ur es.
Fujit su is t he f ir st SAP par t ner wor ldwide t o of f er a cer t if ied plat f or m f or SAP Business O ne Analy t ic s power ed by SAP HANA.
Fujit su, a global player m anaged ser vic es, has capabilit ies t o of f er m anaged SAP HANA t o m ult inat ionals as well as local sm all and m edium ent er pr is es.
The Fujit su SAP HANA G lobal Dem o Cent er can be used r em ot ely by cust om er s who wis h t o t est and exper ience t he business im pact of SAP HANA. A host ed pr oof of concept ser vic e f or t est s wit h or iginal cust om er dat a is als o in place.
I n t er m s of TCO r educt ion t he Fujit su of f er ing scor es wit h:
Q uic k r et ur n on invest m ent suppor t ed by jum p- st ar t ser vic es f or f ast im plem ent at ion and an opt ion f or r apid deploym ent of SAP HANA wit h pr e- def ined use cases
Reduced downt im e via pr of essional solut ion m aint enance
Low oper at ion ef f or t s t hanks t o an easy adm inis t r at ion concept f or upgr ade and m aint enance
Fuj i t su SAP HANA Pr oduct Fam i l y
Fujit su SAP HANA inf r ast r uct ur e solut ions ar e based on indust r y- st andar d PRI M ERG Y ser ver s, whic h r epr esent a unique com binat ion of Japanese- st yle innovat ion and G er m an qualit y st andar ds. W it h r ock- solid r eliabilit y and independent ly pr oven leading pr ic e per f or m ance, one benef it s f r om f avor able lif ecycle cost s. O per at ional cost s ar e r educed t hr ough ser ver m anagem ent , benchm ar k pr oven ener gy ef f ic iency, and innovat iv e m ar ket - leading t echnology.
Fur t her m ajor building blocks of t he Fujit su SAP HANA inf r ast r uct ur e solut ion ar e Net App FAS3200 Ser ies st or age syst em s ( scale- out of f er ing) and Fujit su net wor k inf r ast r uct ur e.

T- Shi r t Si zes of f er ed
The Fujit su T- shir t siz e opt ions ar e based on PRI M ERG Y RX600 ser ver s. They r epr esent a TCO - opt im iz ed ent r y- level of f er ing, whic h pr ovides am ple per f or m ance and capacit y wit hout invest m ent in an ext er nal st or age syst em . The XS conf igur at ion can be upgr aded seam lessly t o t he M siz e m odel.

* All conf igur at ions ar e const ant ly r eviewed and t he lat est t echnology is validat ed and m ade available whenever applic able.

The single node conf igur at ions ar e ideal f or pr oof of concept / pr oof of value pr oject s, developm ent , t est s, qualit y assur ance, t r aining and init ial SAP HANA im plem ent at ions wit h a def ined scope. However , t hese syst em s can als o be included as building blocks in a m ult i- node envir onm ent .

Scal e- out of f er i ng
The Fujit su m ult i- node of f er ing f or SAP HANA is based on indust r y- st andar d PRI M ERG Y building blocks com bined wit h a shar ed Net App st or age syst em and high per f or m ance Br ocade Et her net Fabr ic swit ches as t he st andar d opt ion. Cust om er s can st ar t sm all and easily add and int egr at e PRI M ERG Y ser ver s and st or age capacit y as r equir em ent s gr ow. Today t he solut ion is cer t if ied f or m assiv e scalabilit y of up t o 16 nodes and 8 TB of m ain m em or y, however t he concept is alr eady dis posed t o f ur t her gr owt h.

Hi gh Avai l abi l i t y
Special at t ent ion was paid t o high availabilit y as a m ajor com ponent f or m is sion- cr it ic al r eadiness of t he over all SAP HANA solut ion. Thus high availabilit y is alr eady an int egr al par t of t he building block concept . O ne ser ver can be assigned as a f ail- over ser ver and quic kly t ake over in case a pr oduct iv e ser ver br eaks down.
The second pilar of t he high availabilit y concept is t he ut ilz at ion of NFS ( Net wor k File Syst em ) and t he shar ed Net App FAS 3240 ser ies. The piv ot al idea of in- m em or y com put ing is t o st or e dat a in t he m ain m em or y of a com put er t o allow f ast access. The r is k of t his concept is t hat dat a st or ed in t he m ain m em or y is volat ile. O nce t he com put er is down, dat a kept in t he m ain m em or y is ir r et r ievably lost . The usage of NFS ensur es t hat all dat a is const ant ly m ir r or ed on t he Net App FAS syst em . I n case of a dat a loss in m ain m em or y, dat a can be copied back f r om t he st or age syst em . Besides, t he inclusion of an ext er nal FAS st or age syst em pr ovides t he classic al back- up and r est or e f unct ionalit ies.
Highest dem and concer ning syst em availabilit y can be m et by expanding t he inf r ast r uct ur e t o a t wo- sit e concept , whic h m eans t hat all inf r ast r uct ur e com ponent s and dat a ar e r ef lect ed in a second dat a cent er . This guar ant ees dis ast er r esilience wit h cont inuous oper at ion even in case of a t ot al dat a cent er br eakdown.

Suppor t i nf r ast r uct ur e


As an addit ional, cer t if ied com ponent t he Fujit su SAP HANA inf r ast r uct ur e solut ion always includes a PRI M ERG Y RX 100 I nf r ast r uct ur e M anagem ent Ser ver ( I M S) . This m ono socket r ack ser ver is used f or :

Ef f ic ient SAP HANA sof t war e m aint enance: init ial inst allat ion and upgr ade
Seam less int egr at ion int o t he cust om er s syst em s m anagem ent landscape
Easy r em ot e suppor t access as a key par t of t he solut ion m aint enance of f er ing ( Solut ionCont r act )
Syst em adm inis t r at or s especialy benef it f r om t he I M S com ponent when sof t war e updat es ar e r equir ed in m ult i- node envir onm ent s, as t he updat e only needs t o be st ar t ed once f r om t he I M S and is t hen aut om at ic ally dis t r ibut ed wit hin t he ent ir e ser ver envir onm ent .

Addi t i onal sof t w ar e needed


AI SConnect sof t war e ( enables r em ot e access t o t he SAP HANA landscape)

Suppor t Ser vi ces


The Fujit su end- t o- end of f er ing com pr is es a com plet e set of ser vic es f or non- dis r upt iv e im plem ent at ion, int egr at ion and oper at ion of t he SAP HANA solut ion.

Ser vi ces f or HANA I m pl em ent at i on and I nt egr at i on

Fuj i t su SAP HANA Sol ut i onCont r act ( Ser vi ces f or SAP HANA O per at i on)
Solut ionCont r act is t he m aint enance and suppor t ser vic e f or def ined Fujit su solut ions. I t r epr esent s a m ix of pr oact iv e and r eact iv e ser vic es, whic h ensur e t hat m alf unct ions ar e det ect ed and cor r ect ed bef or e t hey can have any im pact on oper at ions. The concept t akes int o account t hat Fujit su solut ions consis t of har dwar e, sof t war e and net wor k pr oduct s f r om dif f er ent vendor s. Fujit su is t he single point of cont act f or all inf r ast r uct ur e com ponent s of a Fujit su solut ion as well as t heir int er oper abilit y. Solut ionCont r act of f er s sever al ser vic e- level opt ions depending on indiv idual r equir em ent s. Not e: SAP Sof t war e suppor t is not par t of t his solut ion cont r act !

Addi t i onal SAP HANA Ser vi ces


Fuj i t su Sm ar t St ar t Shor t Ti m e t o Val ue O f f er i ng ( Rapi d Depl oym ent )
SAP Rapid Deploym ent Solut ions suppor t a f ast im plem ent at ion and ut ilz at oi n by pr oviding business user s wit h m odular , pr e- packed and r eady- t o- use business cont ent . The Fujit su Sm ar t St ar t opt ion expands t his appr oach. SAP HANA, t he Rapid Deploym ent Solut ion and cust om er - specif ic set t ings ar e im plem ent ed and pr e- t est ed on cer t if ied Fujit su inf r ast r uct ur e in t he Fujit su st aging cent er . The end- t o- end of f er ing als o com pr is es t he onsit e im plem ent at ion plus inf r ast r uct ur e and applic at ion int egr at ion. Thus Sm ar t St ar t com bines SAP Rapid Deploym ent Solut ions benef it s wit h Fujit su exper t is e and ser vic es t o quic kly go liv e wit h SAP HANA business scenar ios f ully int egr at ed wit h t he SAP Business Suit e.

Fuj i t su G l obal SAP HANA Dem o Cent er


Fujit su has set up t he f ir st G lobal SAP HANA Dem o and Pr oof of Value Cent er t o pr ovide cust om er s wit h a pr act ic al insight int o t he scope of SAP HANA capabilit ies and ser vic es.

Cust om er Success St or i es
SAP Busi ness W ar ehouse M i gr at i on t o SAP HANA
A leading int er nat ional m anuf act ur er of aut om ot iv e com ponent s has t o dat e used an SAP Business W ar ehouse ( BW ) , but it t ook sever al hour s t o gener at e r epor t s m eaning t hat im por t ant inf or m at ion was of t en only available t he next day. To acceler at e t his pr ocess m anagem ent opt ed f or t he innovat iv e SAP HANA appliance sof t war e.
The com plem ent ar y por t f olio of SAP HANA inf r ast r uct ur e and ser vic es, joint ly of f er ed by Fujit su and TDS* , convinced t he m anagem ent t o ent r ust t his vit al pr oject t o t he t wo com panies in com binat ion. SAP exper t s at TDSs I T Consult ing business unit wer e t asked wit h design and im plem ent at ion, and wit h oper at ion and suppor t of t he pr oduct ion syst em and Fujit su cont r ibut ed t he cer t if ied SAP HANA inf r ast r uct ur e solut ion based on power f ul PRI M ERG Y RX600 r ack ser ver s.
* ( TDS a Fujit su com pany)

M i t sui
To pr om ot e t he gr owt h of M it suis businesses, it is essent ial t o have an I T plat f or m t hat f lexibly adapt s t o change and suppor t s r apid decis ion m aking. The object iv es of SAP HANA align wit h t hese needs. W e gr eat ly value Fuj i t su s ear l y l eader shi p i n suppor t of SAP HANA, as well as Fujit sus capabilit ies in pr oviding global suppor t f or our I T plat f or m s, and we int end t o cont inue t o wor k wit h Fujit su in t his ar ea in t he f ut ur e. W it h t he gl obal cooper at i on f r om t he t eam at Fuj i t su, we have alr eady begun im plem ent ing t his t echnology, and look f or war d t o cont inuing t o wor k wit h Fujit su t o achieve our m ut ual object iv es .
M r . Tor u Nakaj i m a
Associat e O f f ic er and G ener al M anager of
I nf or m at ion Technology Pr om ot ion Div is ion
M it sui & Co. , Lt d.

Cont act i nf or m at i on f or i nqui r i es


G lobal Fujit su SAP Com pet ence Cent er
exper t . sap@t s. f ujit su. com

Hi t achi Dat a Syst em s Conver ged Pl at f or m f or SAP HANA


Hit achi Dat a Syst em s Conver ged Plat f or m f or SAP HANA is an SAP- cer t if ied, opt im iz ed, and conver ged inf r ast r uct ur e plat f or m f or SAP HANA whic h giv es or ganiz at ions t he abilit y t o acceler at e bet t er business decis ions and pr ovides advanced business insight based on inst ant , int uit iv e access t o dat a.
This conver ged plat f or m com pr is es Hit achi Adapt able M odular St or age ( AM S) 2000 ent er pr is e class st or age and Hit achi Com put e Blade 2000 wit h SAP in- m em or y com put ing t echnology f or a br oad r ange of high- speed analy t ic capabilit ies.
The HDS SAP HANA Solut ion is pr e- int egr at ed in Hit achi Dat a Syst em s dis t r ibut ion cent er s and ar chit ect ed t o m eet SAPs high st andar ds, including SUSE Linux 11 ( f or SAP) and SAP HANA.
Cust om er s can der iv e t he f ollowing benef it s f r om Hit achi Dat a Syst em s Conver ged Plat f or m f or SAP HANA:

Pr edi ct abl e, Repeat abl e, Rel i abl e Resul t s: Pr e- validat ed r ef er ence ar chit ect ur es, pr e- packaged solut ions wit h ent er pr is e- class com ponent s acr oss t he ent ir e st ack, and t ar get ed pr ovis ioning t o help ensur e consis t ent , pr edic t able r esult s as or ganiz at ions ol ok t o m anage and st or e m assiv e volum es of f ast - changing dat a.
Except i onal Per f or m ance: High- densit y com put ing and t hr oughput wit h wide- st r iping t echnology f or enhanced ut ilz at ion. Cust om er s benef it f r om f lexible ser ver m anagem ent capabilit ies and scalable ar chit ect ur es.
Fast er Ti m e- t o- Val ue: Q uic ker , sim pler deploym ent of f er ed f r om a single sour ce f or or der ing and f or pr oviding ser vic es f or planning and im plem ent at ion. Pr e- conf igur at ion and SAP valdi at ion of key com ponent s dr ast ic ally r educes onsit e deploym ent t im e. I nt elligent aut om at ion of com plex t asks enables r apid pr ovis ioning of r esour ces wit h t he assur ance t hat t he appr opr iat e under ly ing inf r ast r uct ur e com ponent s ar e in place.
As addit ional applic at ions and business unit s use SAP HANA or dat a volum es incr ease, all t hr ee Hit achi Dat a Syst em s SAP HANA appliances siz es, Sm all, M edium , and Lar ge, of f er a sm oot h pat h t o easily scale syst em pr ocessing capabilit y wit hout f or klif t upgr ades or com plet e syst em over hauls .

HDS Conver ged Pl at f or m SAP HANA T- Shi r t Si zes


Each Hit achi Dat a Syst em s Conver ged Plat f or m f or SAP HANA Sm all, M edium , and Lar ge is deliv er ed as a single unit t hat is r eady t o plug int o t he cust om er net wor k, and each of f er s a scalable pat ch t o easily incr ease syst em pr ocessing capabilit y.

Hi t achi Dat a Syst em s Conver ged Pl at f or m f or SAP HANA i ncl udes:

O per at i ng Syst em : SUSE Linux Ent er pr is e Ser ver 11 SP1 f or SAP

St or age: AM S 2100 is designed f or high availabilit y, down t o t he dual bat t er y backup t hat pr ot ect s t he cache dur ing power out age. I t cont ains sym m et r ic act iv e- act iv e cont r oller s t hat self - balance wor kloads.

SAN: Fibr e Channel host bus adapt or s

Bl ade Ser ver s: Hit achi Com put e Blade 2000 of f er s lar ge I / O capacit y and onboar d m em or y r equir ed f or ef f ect iv e im plem ent at ion of SAP HANA. Syst em s include 4- way x86 blade ser ver s wit h I nt el 10- cor e pr ocessor s.

SAP HANA:
SAP HANA Load Cont r oller 1. 0
SAP I M CE Ser ver 1. 0, Client , St udio
SAP Host Agent
Sybase Replic at ion Ser ver 15. 5 +ECDA
Hit achi Dat a Syst em s Conver ged Plat f or m f or SAP HANA Sm all, M edium , Lar ge m eet s var ying per f or m ance r equir em ent s. All t hr ee opt ions com e wit h Hit achi Dat a Syst em s AM S 2100 st or age subsyst em s and wit h SAP HANA pr e- loaded.
Hit achi suppor t s SAP HANA f r om t he sm allest conf igur at ion wit h a single Com put e Blade and 256G B of RAM t o t he lar gest conf igur at ion of 4 Com put e Blade 2000s and 1. 0 t er abyt es of RAM .

O per at i ng Syst em : SUSE Linux Ent er pr is e Ser ver 11 f or SAP


St or age: AM S 2100, whic h is designed f or high availabilit y, down t o t he dual bat t er y backup t hat pr ot ect s t he cache dur ing power out age. I t cont ains sym m et r ic act iv e- act iv e cont r oller s t hat self - balance wor kloads.
Net w or k: Fibr e Channel host bus adapt or s
Com put e: Hit achi Com put e Blade 2000 of f er s t he lar ge I / O capacit y and onboar d m em or y r equir ed f or ef f ect iv e im plem ent at ion of SAP HANA

Hi t achi Conver ged Pl at f or m f or SAP HANA Ar chi t ect ur e

Hi t achi - SAP Al l i ance


Since 1994, Hit achi, Lt d. , and it s subsidiar ies, including Hit achi Dat a Syst em s, have had a st r at egic r elat ionship wit h SAP whic h includes t he sale, int egr at ion and im plem ent at ion of SAP solut ions. Dur ing t his t im e, Hit achi has won num er ous SAP awar ds f or except ional cust om er sat is f act ion.
I n 2011, Hit achi becam e an SAP G lobal Technology Par t ner , t he highest level of par t ner ship SAP of f er s. M any lar ge global ent er pr is es r un t heir business on SAP and Hit achi.
Hit achi als o ensur es t he necessar y st or age per f or m ance and high t hr oughput t o m eet t he st r ingent dem ands of in- m em or y com put ing. By dr am at ic ally r educing t he t r adit ional delay bet ween oper at ions and analy t ic s, t his plat f or m helps business leader s gain near r eal- t im e insight s and inf or m at ion t o m ake sm ar t er business decis ions, f ast er .

Ser vi ces
Hit achi Dat a Syst em s G lobal Solut ion Ser vic es ( G SS) of f er s exper ienced inf r ast r uct ur e consult ant s, pr oven m et hodologies, and com pr ehensiv e ser vic es f or Conver ged Plat f or m s t o help cust om er s f ur t her st r eam line t heir SAP envir onm ent s. The HANA I m plem ent at ion Ser vic e ensur es a sm oot h int egr at ion of t he Hit achi Conver ged Plat f or m f or SAP HANA wit h our cust om er s SAP landscapes.

Suppor t i nf r ast r uct ur e


Hit achi Consult ing is equipped t o suppor t ever y aspect of a SAP HANA solut ion and can supply st r at egy, inf r ast r uct ur e, HANA Appliance, I nt egr at ion, Developm ent , and Suppor t Ser vic es f or a HANA init iat iv e.
The lines bet ween inf r ast r uct ur e, sof t war e, and applic at ions have been blur r ed. Having one par t ner t hat pr ovides one f ully int egr at ed solut ion is a t r em endous value. Hit achis f ull br eadt h of capabilit ies deliv er s one f ully - int egr at ed, highly opt im iz ed envir onm ent whic h ensur es t he desir ed r esult s in a lower cost , lower r is ks, and high- business- value HANA init iat iv e.

Cont act Hi t achi


I f you would lik e t o get in t ouch wit h t he SAP t eam at Hit achi please em ail sap@hds. com . Fur t her inf or m at ion can be f ound at www. hds. com / go/ sap or Hit achi Consult ing: ht t p: / / www. hit achic onsult ing. com / hana.

HP SAP HANA sol ut i ons


Thr ough a close, collabor at iv e par t ner ship t hat spans m or e t han 20 year s, HP and SAP have wor ked t oget her t o of f er an innovat iv e and com pr ehensiv e por t f olio of solut ions t hat help cust om er s of all siz es, in all indust r ies, solv e t heir business pr oblem s. This st r at egic par t ner ship has ult im at ely r esult ed in joint ly developed solut ion of f er ings lik e HP AppSyst em s f or SAP HANA.
HP AppSyst em s f or SAP HANA incor por at e har dwar e, sof t war e and ser vic es int o pr edef ined conf gi ur at ions f or a power f ul and com pr ehensiv e solut ion t hat s designed t o wor k t oget her . The por t f olio includes:

M ult iple single node conf igur at ions ( XS, S, M , M +, L) based on indust r y- leading HP Pr oLiant DL580 and DL980 G 7 Ser ver s
An XL scale- 0out conf igur at ion, based on indust r y- leading HP BladeSyst em Ser ver s, wit h f ully aut om at ed f ail over f or high availabilit y
HP s Uni que Val ue Pr oposi t i on f or SAP HANA

HP has wor ked wit h SAP on in- m em or y t echnologies f r om t he beginning, and was t he f ir st SAP par t ner t o design and deliv er SAP Net W eaver Business W ar ehouse Acceler at or in 2006. Based on t hat exper ience, HP has developed t he cor e com pet encies t o deliv er successf ul im plem ent at ions of HP AppSyst em s f or SAP HANA, and of f er s a por t f olio of six conf igur at ions ( XS, S, M , M +, L, XL) t o m eet t he needs of any siz e business.
HP has im plem ent ed m or e t han 77, 000 SAP inst allat ions wor ldwide, and HP inf r ast r uct ur e r uns near ly half of all SAP inst allat ions in t he wor ld. I n f act , HP is a global leader in SAP oper at ions, suppor t ing 1. 7 m ilon user s in over 50 count r ies, and has developed a cor e com pet ency f or designing and building SAP appliance- based solut ions, successf ully im plem ent ing t hem on cust om er sit es, and of f er ing indust r y- leading suppor t ser vic es t o ensur e opt im al per f or m ance t hr oughout t heir lif ecycle.

I ndust r y Leadi ng Technol ogy O pt i m i zed f or SAP HANA


HP designed t he HP AppSyst em s f or SAP HANA on indust r y leading x86 HP Pr oLiant DL580 and DL980 G 7 Ser ver s f or single node SAP HANA im plem ent at ions, and on HP Pr oLiant BL680 G 7 Ser ver Blades f or lar ger scale- out r equir em ent s, pr oviding a lar ge cont iguous m em or y f oot pr int f or f ast er in- m em or y applic at ions. The scale- out solut ion in t he por t f olio of HP AppSyst em s f or SAP HANA is based on HP Pr oLiant BL680c G 7 Ser ver Blades, t he indust r y- leading blade solut ion t hat is ideal f or SAP HANA scale- out im plem ent at ions.
For t he SAP HANA scale- out t echnology, HP deliv er s a unique st or age plat f or m based on t he HP X9300 Net wor k St or age Syst em t hat of f er s unlim it ed scale- out capabilit y and dis ast er t oler ant f eat ur es. Designed t o be ext r em ely scalable, f lexible, and cost - ef f ic ient , HP X9300 Net wor k St or age Syst em s deliv er excellent per f or m ance and a m odular st or age inf r ast r uct ur e t o accom m odat e unpr ecedent ed st or age gr owt h and per f or m ance.

HP AppSyst em s f or SAP HANA


Based on HP Conver ged I nf r ast r uct ur e pr oduct s
M ult iple conf igur at ion choic es, siz ed f or your com panys needs ( XS, S, M , M +, L, XL)
HP Pr oLiant DL580 G 7 Ser ver s or HP Pr oLiant DL980 G 7 Ser ver s f or XS t o L single- node conf igur at ions
HP Pr oLiant BL680 G 7 Ser ver Blades f or XL highly scalable conf igur at ions up t o 8 TB of com pr essed dat a
HP St or age f or log f iles and dat a f iles
HP X9300 Net wor k St or age Syst em s f or your scale- out clust er f ile syst em
HP Net wor king wit h HP Vir t ual Connect and Pr oCur ve
HP Pr oLiant Ser vic e packages and HP I nsight Cont r ol m anagem ent sof t war e
HP Fast St ar t Ser vic e
HP Technology Suppor t Ser vic es

SAP HANA T- Shi r t si zes of f er ed

Scal e- out of f er i ng
HP of f er s a unique scale- out of f er ing t hat pr ovides t he high availabilit y your business dem ands t oday, and a f ut ur e- r eady solut ion t hat can gr ow as your needs gr ow. This design signif ic ant ly r educes t he cost , dif f ic ult y and down- t im e associat ed wit h f ut ur e f ield upgr ades.
HPs scale- out solut ion is based on pr oven, indust r y- leading t echnology including:

HP Pr oLiant BL680c G 7 Ser ver Blades, t he blade solut ion t hat is ideal f or SAP HANA scale- out im plem ent at ions f or balanced com put ing t o handle t he m ost dem anding ent er pr is e class applic at ions.
The HP X9300 I BRI X Net wor k St or age Syst em is a unique st or age plat f or m t hat of f er s unlim it ed scale- out capabilit y and dis ast er t oler ant f eat ur es.
HP P6500 Ent er pr is e Vir t ual Ar r ays ( EVA) deliv er s high- t hr oughput , m is sion- cr it ic al, r edundant st or age f or dat a & log f iles, SYS f iles, conf ig f iles, t r aces and m or e.
HP net wor king solut ions lik e HP Vir t ual Connect f or sim plif ying and vir t ualiz ing t he connect iv it y bet ween t he HANA blade nodes, t he net wor k, and t he shar ed st or age.
High availabilit y is pr ovided t hr ough a st and- by blade wit h aut om at ic f ailover . Dis ast er t oler ance t echnology is als o included wit h HPs scale- out solut ion. W hen SAP cer t if ies a dis ast er t oler ant solut ion f or SAP HANA, HPs scale- out appliance design is alr eady equipped t o handle t his f unct ionalit y, so you can be assur ed it wil m eet your f ut ur e dem ands.

Hi gh Avai l abi l i t y and Di sast er Recover y


W it h HP AppSyst em s f or SAP HANA, HP has deliv er ed a f ully aut om at ed f ailover m echanis m f or high availabilit y, a st and- by blade t hat aut om at ic ally is act iv at ed upon a f ailur e of any node in t he clust er . O nly one node is needed, r egar dless of t he num ber of nodes in t he clust er .
As m ent ioned ear lier , dis ast er t oler ance is designed int o HPs SAP HANA t echnology t oday, so once SAP HANA sof t war e is r eleased wit h dis ast er t oler ance capabilit y, HPs scale- out solut ion is alr eady equipped t o enable t his f unct ionalit y.

St or age i nf r ast r uct ur e


HP PCI e I O Acceler at or f or HP Pr oLiant Ser ver s is a dir ect - at t ach, solid- st at e, PCI e car d- based solut ion f or applic at ion per f or m ance enhancem ent . Based on M ult i- Level Cell ( M LC) and Single Level Cell ( SLC) NAND Flash t echnology, t hese devic es ar e ideal f or acceler at ing I O per f or m ance and m aint aining SAP HANA log f ile dat a.
For m is sion- cr it ic al deploym ent s and shar ed- st or age inf r ast r uct ur es, HP X9300 I BRI X Net wor k St or age Syst em f eat ur es an NFS clust er f ile syst em and suppor t f or single- node high availabilit y. I t s designed f or high availabilit y and ext r em e scalabilit y while deliv er ing excellent per f or m ance and a m odular st or age inf r ast r uct ur e t o accom m odat e unpr ecedent ed st or age gr owt h.

Addi t i onal Sof t w ar e


HP ensur es global qualit y st andar ds by pr e- loading and conf igur ing SAP HANA sof t war e at t he f act or y bef or e deliv er y. No addit ional sof t war e is necessar y f or t he HP AppSyst em s f or SAP HANA. All solut ions ar e built t o your specif ic at ions and include all r equir ed com ponent s, ser vic es and suppor t .
However , opt oi nal m onit or ing and backup sof t war e solut ions ar e available f r om HP t o f ur t her enhance your solut ion. HP AppSyst em s f or SAP HANA can be m onit or ed by m eans of HP Syst em s I nsight M anager ( SI M ) , available as a f r ee download f r om HP. SI M is als o available as a com ponent of t he I nsight Cont r ol suit e of m anagem ent sof t war e, whic h is available f or pur chase f r om HP.

Suppor t Ser vi ces


HP deliv er s a com pr ehensiv e solut ion t hat encom passes har dwar e, sof t war e, ser vic es and suppor t f r om a single r esour ce. HP deliv er s t he f ull lif ecyle of ser vic es r equir ed t o get f r om assessm ent and design of a SAP HANA solut ion t o t he build, im plem ent at ion, and suppor t of t he solut ion.

Desi gn and Bui l d


W it h ever y SAP HANA syst em , HP includes t he r esour ces t o assis t wit h t he siz ing and conf igur at ion of an SAP HANA envir onm ent . This includes t he siz ing of t he appr opr iat e syst em , and r ecom m endat ions on t he conf igur at ions t o addr ess your r equir em ent s f or m ult iple SAP landscapes, high availabilit y, and dis ast er t oler ance. Then wit h ever y SAP HANA or der , HP includes it s cor e com pet ency pr ocess f or f act or y int egr at ion wher e we int egr at e t he har dwar e, load all sof t war e com ponent s, and apply your unique envir onm ent al set t ings f or net wor k and sour ce syst em s. And t hen t he syst em com plet es a bur n- in t est bef or e shipm ent t o your locat ion.

I m pl em ent at i on
Deliv er y of t he SAP HANA appliance is not t he f inal st ep. Beyond t he design and build of a SAP HANA solut ion, im plem ent at ion of t he solut ion int o your envir onm ent is equally , if not m or e, cr it ic al t o a successf ul exper ience wit h get t ing SAP HANA up and r unning. So HP includes inst allat ion, im plem ent at ion, and t r aining wit h ever y SAP HANA solut ion we deliv er . The basic f oundat ional ser vic e includes t he f ollowing:

I ncor por at ion of SAP HANA in t he local net wor k


Connect ion of SAP HANA t o sour ce syst em s
I m plem ent at ion of basic secur it y and aut hor iz at ions
Conf igur at ion of SAP BusinessO bject s f r ont end or M ic r osof t Excel t o com m unic at e wit h SAP HANA
Validat ion of t he int egr at ed envir onm ent and t he end- t o- end f unct ionalit y of t he SAP HANA syst em
Review of t he access t o, and use of , t he SAP in- m em or y com put ing st udio
I nst allat ion and conf igur at ion t r oubleshoot ing
Suppor t
Af t er a successf ul im plem ent at ion, suppor t of your SAP HANA solut ion is t ur ned over t o HP Ser vic es SAP suppor t t eam s. HP includes bot h pr oact iv e and r eact iv e suppor t t o ensur e t he highest availabilit y of t he solut ion. For pr oact iv e suppor t , you ar e assigned a local HP engineer r esponsible f or deliv er ing an Account Suppor t Plan , cust om iz ed t o f it your needs, and consis t ing of deliv er ing updat es t o har dwar e f ir m war e and oper at ing syst em , r egular syst em healt h checks, and set up of r em ot e m onit or ing. For r eact iv e suppor t , HP deliv er s suppor t f r om SAP HANA t r ained engineer s in it s m is sion- cr it ic al r esponse cent er . This t eam is one of t he m ost exper ienced t eam s in t he indust r y f or r esolv ing is sues wit h SAP in- m em or y appliances. W it h a connect ion t o SAPs suppor t oper at ion, HP can t ake f ir st call on any SAP HANA suppor t is sue. Based on t his well est ablis hed pr ocess, HP is able t o deliv er indust r y best suppor t and m inim iz e downt im e f or SAP in- m em or y solut ions.

Addi t i onal SAP HANA ser vi ces f r om HP


HP pr ovides ser vic es t o help you ident if y your st r at egy, quant if ying t he business oppor t unit y, com put ing t he RO I , and im plem ent ing an HP AppSyst em f or SAP HANA int o your SAP landscape. These ser vic es wer e designed exclusiv ely f or SAP HANA, and include:

The HP Business I nt elligence M ast er Plan Ser vic e is an over ar ching BI st r at egy developm ent ser vic e designed t o assis t you in t he def init ion of a BI st r at egy and t he design of a landscape t o enable t he r ealiz at ion of t hat st r at egy including a r oadm ap f or im plem ent at ion.
The HP I m pact Analy sis f or SAP HANA helps you under st and t he t echnic al f easibilt y of int r oducing SAP HANA t o m eet r eal- t im e and high- volum e dat a analy sis r equir em ent s, and is highly r ecom m ended f or each SAP HANA im plem ent at ion.
The HP Financial Assessm ent f or SAP HANA pr ovides gr anular inf or m at ion t o suppor t your decis ion pr ocess and is f or m at t ed t o be suit able f or use in suppor t ing budget ing pr ocesses.
The HP Solut ion Assessm ent f or SAP HANA is an engagem ent dur ing whic h HP consult ant s wil assess t he exis t ing inf or m at ion landscape in det ail, ident if y dat a set s f or use wit h SAP HANA, ident if y any gaps in t he cur r ent envir onm ent and cr eat e a solut ion bluepr int based on t he f indings.
The HP Landscape Pr epar at ion Ser vic e f or SAP HANA is designed t o ensur e t hat t he sur r ounding solut ion landscape is in place and opt im iz ed in or der t o allow f or t he inclusion of t he SAP HANA appliance and speed t im e- t o- value of t he SAP HANA solut ion. This includes t he upgr ade or inst allat ion of SAP and non- SAP com ponent s in t he landscape.
HP Fast St ar t Ser vic e includes r equir ed ser vic es t hat accom pany t he appliance t o ensur e t he appliance is pr oper ly inst alled, dat abase connect ions ar e m ade, and t he r eplic at ion and ext r act , t r ansf or m , load ( ETL) of dat a f r om t he sour ce syst em s have been t est ed and conf ir m ed as f ully f unct ional.
The HP I m plem ent at ion Ser vic e f or SAP HANA is a com plet e end- t o- end SAP HANA im plem ent at ion based on a solut ion bluepr int designed by a t eam of HP consult ant s. HP consult ant s f ollow t he HP G lobal I m plem ent at ion M et hodology f or Business I nt elligence f or all SAP HANA im plem ent at ion pr oject s
HP M igr at ion Ser vic es SAP HANA Appliance Sof t war e Ser vic e Pack 3 suppor t s t he deploym ent of an HP AppSyst em f or SAP HANA as t he dat abase f or SAP Net W eaver Business W ar ehouse. HP is of f er ing a m igr at ion package f or cur r ent SAP Net W eaver BW cust om er s t o assis t in m igr at ing f r om t heir exis t ing dat abase t o an HP AppSyst em f or SAP HANA. This m igr at ion package includes com plim ent ar y phone assessm ent ser vic es, asset r ecover y ser vic es, f inancial ser vic es and m igr at ion ser vic es:
O n- sit e m igr at ion assessm ent wor kshops
SAP Net W eaver BW upgr ade ser vic e
SAP Net W eaver BW 7. 3 m igr at ion t o a dat abase built on SAP HANA
SAP Net W eaver BW opt im iz at ion f or t he SAP HANA dat abase
Cust om er success st or i es
T- M obile select ed SAP HANA t o help t hem addr ess t he challenge of t r acking t heir cust om er pr om ot ions and of f er s in a t im ely m anner . W it h SAP HANA, t hey could pr ocess PO S dat a in r eal t im e t o evaluat e what of f er s wer e successf ul, and even m ic r o- segm ent t heir cust om er s f or m or e ef f ect iv e r eal- t im e pr om ot ions.
The challenge: T- M obile had an ext r em ely shor t t im eline t o get t heir SAP HANA solut ion up and r unning. They cont act ed HP and asked if we could get a HANA solut ion built , inst alled and im plem ent ed in less t han 3 weeks.
HP deliv er ed.
The T- M obile r equir em ent s wer e capt ur ed and an SAP HANA syst em was siz ed and built in HPs SAP HANA f act or y. HP t hen int egr at ed t he har dwar e; loaded sof t war e, cust om er net wor k and host set t ings; all deliv er ed wit hin 2 weeks. W it h HP Fast St ar t Ser vic e im plem ent at ion, T- M obile was loading dat a, t est ing t he r epor t ing use case scenar io wit hin t he 3- week t im eline r equir em ent .
The T- M obile SAP HANA pr oject is just one exam ple of how cust om er s can r ely on HP t o pr ovide r eliable, high- per f or m ance t echnology f or SAP HANA, and t he ser vic es r equir ed t o design, build, im plem ent , and suppor t f or a successf ul im plem ent at ion.

Cont act i nf or m at i on f or i nqui r i es


For m or e inf or m at ion, vis it www. hp. com / go/ sap/ hana or cont act your HP sales r epr esent at iv e.

I BM Syst em s and Ser vi ces Sol ut i ons f or SAP HANA


SAP HANA deployed on I BM Syst em x W or kload O pt im iz ed Solut ions wit h t he I BM G ener al Par allel File Syst em ( G PFS) of f er sim ple, seam less scalabilit y f or your SAP HANA envir onm ent . I n addit ion, I BM of f er s inst allat ion and m anaged ser vic es t o help you m anage your SAP HANA inf r ast r uct ur e cost - ef f ect iv ely . I BM G lobal Business Ser vic es ( G BS) can help you ext r act t he business value out of your SAP HANA im plem ent at ion.

I BM and SAP t eam f or l ong- t er m busi ness i nnovat i on


W it h a unique com binat ion of exper t is e, exper ience and pr oven m et hodologies and a his t or y of shar ed innovat ion I BM can help st r engt hen and opt im iz e your inf or m at ion inf r ast r uct ur e t o suppor t your SAP applic at ions.
I BM and SAP have wor ked t oget her f or 40 year s t o deliv er innovat ion t o t heir shar ed cust om er s. Since 2006, I BM has been t he m ar ket leader f or im plem ent ing SAPs or iginal in- m em or y appliance, t he SAP Net W eaver Business W ar ehouse Acceler at or ( BW A) . Hundr eds of BW A deploym ent s have been successf ully com plet ed in m ult iple indust r ies and count r ies. These BW A appliances have been successf ully deployed in m any of SAPs lar gest business war ehouse im plem ent at ions, whic h ar e based on I BM har dwar e and DB2 opt im iz ed f or SAP.
I BM and SAP of f er solut ions t hat m ove business f or war d and ant ic ipat e or ganiz at ional change by st r engt hening your business analy t ic s inf or m at ion inf r ast r uct ur e f or gr eat er oper at ional ef f ic iency and of f er ing a way t o m ake sm ar t er decis ions f ast er .

I BM eX5 Syst em s w i t h G PFS Pow er SAP HANA

SAP HANA, deliv er ed on I BM eX5 ent er pr is e ser ver s wit h f if t h- gener at ion I BM Ent er pr is e X- Ar chit ect ur e t echnology ( eX5) , helps t r ansf or m t he ent er pr is e by addr essing cur r ent needs while deliv er ing t he r obust scalabilit y and per f or m ance needed t o accom m odat e gr owt h. SAP HANA r unning on power f ul I BM eX5 ent er pr is e ser ver s wit h t he I nt el Xeon pr ocessor E7 f am ily com bines t he speed and ef f ic iency of in- m em or y pr ocessing wit h t he abilit y t o analy ze m assiv e am ount s of business dat a enabling com panies t o elim inat e bar r ier s bet ween r eal- t im e event s and r eal- t im e business decis ions.
I BM is t he f ir st t o decouple m em or y and input / out put ( I / O ) f r om t he pr ocessor m oving pr ocessing power f r om what s t heor et ic ally possible t o what s act ually possible. I BM Syst em x ser ver s wit h f if t h- gener at ion I BM eX5 t echnology enable SAP HANA cust om er s t o benef it f r om a shar ed vis ion t hat deliv er s sim plic it y and aut om at ion designed t o help or ganiz at ions acceler at e business out com es while lower ing TCO .
I BM eX5 ent er pr is e ser ver s wit h I nt el Xeon pr ocessor s of f er ext r em e m em or y and per f or m ance scalabilit y. W it h im pr oved har dwar e econom ic s and new t echnology of f er ings, I BM is helping SAP r ealiz e a r eal- t im e ent er pr is e wit h in- m em or y business applic at ions. I BM eX5 ent er pr is e ser ver s deliv er a long his t or y of leading SAP benchm ar k per f or m ance.
These Syst em x ser ver s ar e equipped wit h pr ocessor s f r om t he I nt el Xeon pr ocessor E7 f am ily , whic h com bine except ional r aw com put e power wit h incr eased m em or y bandwidt h and suppor t f or signif ic ant ly gr eat er m em or y capacit y t o deliv er super ior per f or m ance t o pr evious- gener at ion pr ocessor s. W it h up t o t en cor es in each pr ocessor , t he f our - socket x3850 X5 can be scaled t o 40 cor es and 80 t hr eads wit h t he use of I nt el Hyper - Thr eading Technology. O r ganiz at ions can achieve ext r em e scaling wit hin each node f or r unning dem anding wor kloads on a com pact syst em .
SAP HANA is a business- cr it ic al t echnology and r equir es a r obust and r eliable ent er pr is e com put ing plat f or m . Sophis t ic at ed eX5 f eat ur es such as Pr edic t iv e Failur e Aler t s war n ahead of pot ent ial har dwar e f ailur es, t r igger pr eem pt iv e act ion, and help m aint ain applic at ion availabilit y. I n addit ion, eX5 f eat ur es such as eXFlash solid- st at e dis k t echnology can yield signif ic ant per f or m ance im pr ovem ent s in st or age access, helping deliv er an opt im iz ed syst em solut ion f or SAP HANA. St andar d f eat ur es in t he solut ion such as t he High I O PS M LC Duo Adapt er f or I BM Syst em x can als o pr ovide f ast access t o st or age.

W or kl oad O pt i m i zed Sol ut i ons


I BM of f er s sever al W or kload O pt im iz ed Solut ion m odels f or SAP HANA. These m odels , based on t he 2- socket x3690 X5 and 4- socket x3950 X5, ar e opt im ally designed and cer t if ied by SAP and can be or der ed as a single appliance par t num ber . They ar e deliv er ed pr econf igur ed wit h key sof t war e com ponent s pr einst alled t o help speed deliv er y and deploym ent of t he solut ion.
The I BM Syst em x3690 X5 is a 2U r ack- opt im iz ed ser ver . This m achine br ings t he eX5 f eat ur es and per f or m ance t o t he m id t ier . I t is an ideal m at ch f or t he sm aller , t wo- CPU conf igur at ions f or SAP HANA. The x3690 X5based conf igur at ions of f er 128 t o 256 G B of m em or y and t he choic e of only solid- st at e dis k or a com binat ion of spinning dis k and solid- st at e dis k. The x3950 X5based conf igur at ions lever age t he scalabilit y of eX5 and of f er t he capabilit y t o pay as you gr ow st ar t ing wit h a 2- pr ocessor , 256 G B conf igur at ion and gr owing t o a 8- pr ocessor , 1 TB conf igur at ion.
The I BM Syst em x3950 X5 is t he wor kload- opt im iz ed ver sion of t he 4U x3850 X5 ser ver , t he new f lagship ser ver of t he I BM x86 ser ver f am ily . These syst em s ar e designed f or m axim um ut ilz at ion, r eliabilit y, and per f or m ance f or com put e- int ensiv e and m em or y- int ensiv e wor kloads such as SAP HANA. This ser ver is ideal f or t he m edium - and lar ge- scale SAP HANA im plem ent at ions. The x3950 X5based conf igur at ions int egr at e eit her t he 320 G B High I O PS SD Class SSD PCI e adapt er or t he 640 G B High I O PS M LC Duo Adapt er . Not e: An 8- socket conf igur at ion uses a scalabilit y kit t hat com bines t he 7143- H2x* wit h t he 7143- H3x* t o cr eat e a single 8- socket , 1 TB syst em .
I BM and SAP have wor ked closely t oget her t o validat e each of t he wor kload- opt im iz ed conf igur at ions and have als o collabor at ed on per f or m ance t est ing. Per f or m ance t est ing of SAP HANA r unning on I BM eX5 ent er pr is e ser ver s and have dem onst r at ed t he abilit y t o handle 10, 000 quer ies per hour against 1. 3 TB of dat a, r et ur ning r esult s wit hin seconds.
O ut st anding r esult s lik e t his ar e f ounded on year s of joint pr oduct developm ent whic h allows I BM and SAP of f er ings t o be int egr at ed f or sim plif ied im plem ent at ion. This is t r ue of I BM s DB2 dat abase whic h is t ight ly aligned wit h SAP HANA f or seam less r eplic at ion of dat a when using t he Sybase r eplic at ion ser ver .

Si m pl e and Seam l ess Scal abi l i t y


Using t he wor kload- opt im iz ed solut ion m odels you can com bine m ult iple m odels t oget her t o cr eat e m ult i- node scale- out conf igur at ions. These m ult i- node scale- out conf igur at ions enable you t o achieve lar ger SAP HANA m em or y siz es sim ply by adding com put e nodes. I BM was t he f ir st vendor t o have m ult i- node scale- out conf igur at ions and cur r ent ly has 4- node x3690 X5 and x3950 X5 and 16 node x3950 X5 solut ions validat ed. You can st ar t wit h one 256G B node, upgr ade t o a 512G B node, and gr ow your envir onm ent t o 16 nodes. This m odular appr oach enables you t o invest in a W or kload- O pt im iz ed solut ion f or SAP HANA and gr ow your inf r ast r uct ur e as your SAP HANA envir onm ent gr ows. I n addit ion, you can handle unplanned out ages by including an addit ional High- Availabilit y ( HA) node in your conf igur at ion.

These m ult i- node scale- out conf igur at ions do not r equir e an ext er nal St or age Ar ea Net wor k ( SAN) or m ult iple SANs. The I BM G ener al Par allel File Syst em
( G PFS ) sof t war e in t hese conf igur at ions has t he unique capabilit y t o use t he st or age cont ained wit hin each node helping t o sim plif y t he inf r ast r uct ur e r equir ed f or SAP HANA. O nly I BM has a High- Availabilit y concept whic h allows cust om er s t o seam lessly ext end t heir inst allat ion t o enable High Availabilit y using G PFS r eplic at ion and an addit ional st and- by node.

G PFS , wit h it s high- per f or m ance ent er pr is e f ile m anagem ent , can help m ove beyond sim ply adding st or age t o opt im iz ing dat a m anagem ent f or SAP HANA. High- per f or m ance ent er pr is e f ile m anagem ent using G PFS giv es SAP HANA applic at ions:

Per f or m ance t o sat is f y t he m ost dem anding SAP HANA applic at ions
Seam less capacit y expansion t o handle t he explosiv e gr owt h of dat a SAP HANA envir onm ent s
High r eliabilit y and availabilit y t o help elim inat e pr oduct ion out ages and pr ovide dis r upt ion- f r ee m aint enance and capacit y upgr ades
Seam less capacit y and per f or m ance scaling along wit h t he pr oven r eliabilit y f eat ur es and f lexible ar chit ect ur e of G PFS help your com pany f ost er innovat ion by sim plif ying your envir onm ent and st r eam lining dat a wor kf lows f or incr eased ef f ic iency f or SAP HANA applic at ions.
I BM I nt elligent Clust er int egr at ed packaging and assem bly can help speed inst allat ion and deploym ent of m ult i- node scale- out HA conf igur at ions as well as r educe im plem ent at ion r is k if you r equir e all of your HANA ser ver nodes pr eassem bled and packaged in a r ack.
By im plem ent ing SAP HANA on eX5 ent er pr is e ser ver s wit h G PFS, you can r ealiz e f ast er per f or m ance, less com plexit y and gr eat er ef f ic iency f r om a power f ul and pr oven conver ged inf r ast r uct ur e envir onm ent of int egr at ed t echnologies. These wor kload- opt im iz ed solut ions f or SAP HANA can help sim plif y oper at ions, consolidat e r esour ces and dynam ic ally m igr at e f unct ionalit y as business changes, while deliv er ing t he abilit y t o quic kly change t he way user s look at m ass am ount s of dat a wit hout com pr om is ing dat a int egr it y or secur it y.
For m or e inf or m at ion about t he I BM Syst em s solut ion f or SAP HANA and t he I BM Syst em x W or kload O pt im iz ed Solut ions f or SAP HANA, please r ead t he I BM Redpaper : SAP I n- M em or y Com put ing on I BM eX5 Syst em s

Ser vi ces t o speed depl oym ent


To help speed deploym ent and sim plif y m aint enance of your x3690 X5 and x3950 X5: W or kload O pt im iz ed Solut ion f or SAP HANA, I BM Lab Ser vic es and I BM G lobal Technology Ser vic es of f er quic k- st ar t ser vic es t o help set up and conf igur e t he appliance and healt h- check ser vic es t o ensur e it cont inues t o r un opt im ally . I n addit ion, I BM als o of f er s skils and enablem ent ser vic es f or adm inis t r at ion and m anagem ent of I BM eX5 ent er pr is e ser ver s. I BM of f er s Q uic k St ar t im plem ent at ion ser vic es t o help you inst all and conf igur e your SAP HANA appliance and Healt hCheck ser vic es t o help you m anage and m aint ain your SAP HANA appliance. I BM als o of f er s skils enablem ent ser vic es t o pr ovide t echnic al t r aining t o your t eam s t hat need t o m anage t he HANA appliance. I f you det er m ine t hat you do not want t o m anage t he SAP HANA appliance, t hen I BM of f er s a M anaged Ser vic e t hat can pr ovide 24x7 m onit or ing and m anagem ent of t he SAP HANA appliance.

A t r ust ed ser vi ce par t ner


M any client s r equir e m or e t han sof t war e and har dwar e pr oduct s. They need a par t ner t o help t hem assess t heir cur r ent capabilit ies, ident if y ar eas f or im pr ovem ent and develop a st r at egy f or m oving f or war d. This is wher e I BM G lobal Business Ser vic es ( G BS) pr ovides im m easur able value wit h t housands of SAP consult ant s in 80 count r ies. G BS com bines it s SAP im plem ent at ion exper ience and skils wit h t he br oader I BM business int elligence com pet encies t o cr eat e an unpar alleled oppor t unit y f or our client s t o not only im plem ent SAP HANA solut ions, but t o t hen t ake t hat im plem ent at ion t o new height s and ident if y t r ansf or m at ional oppor t unit ies.
The G BS HANA t eam wit hin I BM has lever aged t he exper iences gained t o dat e on SAP HANA of f er ings and gr ouped ef f or t s int o t wo m ain oppor t unit ies f or client s who wis h t o deploy SAP HANA Do New Things and Run Exis t ni g Things Fast er .
The G BS Consult ing Pr act ic e of f er s a br oad r ange of ser vic es f or SAP HANA such as:
Dis cover y and assessm ent ser vic es t o m axim iz e business im pact
Ar chit ect ur e assessm ent and benchm ar k ser vic es
Pr oof of concept ser vic es
Expr ess deploym ent of f er ings, including indust r y best pr act ic es
These ser vic es have been gr ouped int o f our key of f er ings as shown in t he t able below:

Com bining t he st r engt hs of G BS wit h I BM Syst em x W or kload O pt im iz ed Solut ions f or SAP HANA allows our cust om er s t o gain t he m axim um benef it s of t heir invest m ent in SAP HANA and t o br ing t hose solut ions t o lif e t o addr ess im m ediat e inf or m at ion needs and ident if y t he t r ansf or m at ional oppor t unit ies t hat can br ing t he or ganiz at ion t o t he highest levels of insight and act ion.

I BM can al so of f er f i nanci ng opt i ons hel pi ng cl i ent s t o acqui r e I T sol ut i ons t hat ar e t ai l or ed t o t hei r i ndi vi dual goal s and budget .

For m or e i nf or m at i on
To lear n m or e about t he I BM Syst em s and Ser vic es solut ions f or SAP HANA and I BM eX5 W or kload O pt im iz ed Syst em s, please cont act your I BM m ar ket ing r epr esent at iv e or I BM Business Par t ner , or vis it : www. ibm - sap. com / hana.

NEC SAP HANA Sol ut i ons


NEC deliv er s SAP HANA as a key plat f or m t o r ealiz e a wor ld wher e people can r each all t he inf or m at ion t hey need or want and t o dis cover som et hing new and wor t hwhile f r om m assiv e am ount of dat a pr oduced daily .
The NEC High- Per f or m ance Appliance f or SAP HANA incor por at es t he t r uly innovat iv e in- m em or y com put ing t echnology of SAP and t he t r uly dependable har dwar e plat f or m of NEC whic h has kept t he No. 1 m ar ket shar e in PC- ser ver s in t he Japan m ar ket f or 16 year s.
Cur r ent ly , NEC of f er s t hr ee cer t if ied SAP HANA m odels ( XS, S and L siz e) , wit h f ut ur e plan t owar ds of f er ing an M - siz e m odel als o.

All t he NEC SAP HANA appliances ar e const r uct ed on t he Expr ess5800 Scalable Ent er pr is e Ser ver t hat of f er s upwar d scalabilit y t o 8 socket s and 2TB m em or y, f ault - m anagem ent f unct ionalit ies t hr ough EXPRESSSCO PE Engine SP2, and Vir ident TM FlashM ax devic e f or high- wor kload envir onm ent s.

W hy Expr ess5800 i s i deal pl at f or m f or SAP HANA


High- per f or m ance Expr ess5800 Scalable Ent er pr is e Ser ver s, whic h lever age NECs long her it age in t he developm ent of super com put er and m ainf r am e t echnologies t o achieve highly f ault t oler ant and f lexible syst em expandabilit y, ar e lever aged as t he plat f or m f or SAP HANA. The f lagship NEC Expr ess5800/ A1080a m odel has capabilit ies t o m ount up t o 8CPUs and 2TB RAM wit hin a single 7U chassis , and NEC Expr ess5800/ A1040a als o has capabilit ies t o m ount up t o 4CPU and 1TB RAM .

O ne not ewor t hy har dwar e f eat ur e is it s EXPRESSSCO PE Engine SP2, a uniquely developed devic e by NEC based on our exper ience in UNI X ser ver s, enables t o m onit or and cont r ol Expr ess5800/ A1080a and A1040a wit h r em ot e and cent r aliz ed int er f ace r egar dless of t he power st at us of ser ver s. I t signif ic ant ly incr eases m aint ainabilit y and r educes downt im e of SAP HANA.

SAP HANA T- Shi r t si zes of f er ed

Suppor t I nf r ast r uct ur e


Vi r i dent Fl ashM ax is a St or age Class M em or y ( SCM ) solut ion t hat of f er s ent er pr is es uncondit ional per f or m ance com bined wit h t he indust r ys highest st or age capacit y in t he sm allest f oot pr int . FlashM AX has been designed f r om t he gr ound up t o f ully exploit m oder n com put er ar chit ect ur es, such as SAP HANA, whic h lever age m any f ast CPU cor es and t he PCI Expr ess int er connect bus t o deliv er m axim um applic at ion per f or m ance. I t als o of f er s supr em e per f or m ance wit hout com pr om is e over t he ent ir e lif et im e of t he devic e, acr oss all applic at ion wor kloads, even when t he devic e is f ull or near ly f ull.
The scale- up conf igur at ions of NEC High- Per f or m ance Appliance f or SAP HANA lever age Vir ident FlashM ax t o im plem ent Log volum e backup whic h is a key com ponent t o achieving sm oot h collabor at ion wit h exis t ing dat abase t ools .
SUSE Li nux Ent er pr i se Ser ver f or SAP Appl i cat i ons is a f ine- t uned and suppor t ed oper at ing syst em based on f ully open sour ce t echnology t owar ds t he nat ur e of SAP applic at ions wor kload and it s syst em lif ecycle. I t s pr ior it y suppor t pr ovides unlim it ed 24hx7d t echnic al suppor t f r om SUSE, and it s ext ended suppor t of f er s addit ional 18 m ont hs f or package m aint enance. I t als o m axim iz es syst em upt im e wit h highly - select ed package- updat es; only packages t hat af f ect SAP syst em shall be upgr aded.
NEC High- Per f or m ance Appliance f or SAP HANA uses SUSE Linux Ent er pr is e Ser ver f or SAP Applic at ions, including it s pr ior it y suppor t . NEC has a lot of exper ience pr oviding m is sion- cr it ic al gr ade suppor t on Linux syst em s, and has cont r ibut ed var ious kind of open sour ce com m unit y including Linux ker nel developm ent . Thr ough t he long- st anding par t ner ship wit h SUSE, NEC pr ovides m is sion- cr it ic al class suppor t f or SAP HANA.

Addi t i onal sof t w ar e suppor t ed


NEC ESM PRO / Ser ver M anager is ser ver m anagem ent sof t war e t hat pr ovides adm inis t r at or s a cent r aliz ed view t o m anage or m onit or dis t r ibut ed m ult iple nodes.
I t lever ages EXPRESSSCO PE Engine SP2 of Expr ess5800 ser ver s and ESM PRO / Ser ver Agent inst alled on t he syst em , t o collect t he r un- t im e inf or m at ion of bot h har dwar e and sof t war e; whic h enables adm inis t r at or s t o ident if y is sues quic kly if and when som et hing should happen.

Suppor t and Addi t i onal Ser vi ces


Thr ough t he longst anding par t ner ship wit h SAP and SUSE, NEC wil of f er m is sion- cr it ic al gr ade suppor t ser vic e f r om har dwar e t o applic at ions, f or t he global m ar ket .

NEC was one of t he f ir st dis t r ibut or s of SAP BusinessO bject s


Business I nt elligence ( BI ) solut ions in Japan m ar ket , whic h is t he f r ont - end t ool f or vis ualiz at ion and analy t ic s f or SAP HANA, and NEC has exper ience suppor t ing m or e t han 500 inst allat ions wit h help of our sales, suppor t and consult ing or ganiz at ions.
I n addit ion, NEC has est ablis hed an evaluat ion t eam of SAP HANA t o m ake t he lat est t echnology com m er cialy available as soon as possible.

Suppor t Ser vi ce
For m or e inf or m at ion, please cont act NEC sales r epr esent at iv e in your r egion.

Chapt er 11

SAP HANA Projects and Implementation

He who f ails t o plan is planning t o f ail.


W inst on Chur chil

I nt r oduct i on
So, youv e decided t o m ove f or war d wit h SAP HANA. G r eat ! But how do you get st ar t ed? SAP HANA is a new t echnology, so your or ganiz at ion m ay lack t he in- house exper t is e t o im plem ent it on t heir own. For t unat ely , what ever your sit uat ion, exper t pr oject planning, im plem ent at ion, and developm ent ser vic es ar e available t hat can help ensur e t hat you get t he m axim um business value f r om SAP HANA, as quic kly as possible.

Sel ect i ng t he Ri ght SAP HANA Ser vi ce Par t ner


I t s im por t ant t o choose a par t ner who can help you be successf ul wit h SAP HANA. A r ecent I DC r epor t f ound t hat f our of t he t op six im pedim ent s t o im plem ent ing in- m em or y t echnologies lack of skils , r is k, or ganiz at ional bar r ier s, and r et ur n- on- invest m ent concer ns highlight t he need f or a ser vic e pr ovider who is highly exper ienced wit h in- m em or y t echnologies. 9 Such a par t ner should be able t o help your com pany plan, deploy, and use SAP HANA t o cr eat e value acr oss t he or ganiz at ion har nessing t he power of big dat a, deliv er ing r eal- t im e analy t ic s and business pr ocesses, and m anaging a r obust ar chit ect ur e com plet e wit h syst em landscapes and solut ions. The r ight par t ner should als o pr ovide you wit h access t o exper ienced, cer t if ied exper t s in ar eas such as ar chit ect ur e, deploym ent , and developm ent . Thr oughout t he im plem ent at ion pr ocess, youl need t o t hink about how SAP HANA f it s int o your over all I T st r at egy now, and how it can ser ve as a basis f or gr owt h and innovat ion in t he f ut ur e.

I t Al l St ar t s w i t h G ood Pl anni ng
The m or e at t ent ion you devot e t o planning your im plem ent at ion, t he m or e you wil benef it f r om your SAP HANA invest m ent . Fir st and f or em ost , a good im plem ent at ion par t ner should help you develop a com pr ehensiv e r oadm ap det ailing how ni - m em or y com put ing can help your com pany r un at m axim um speed and solv e specif ic business pr oblem s. To accom plis h t hese goals , t hat par t ner m ust ask t he cr it ic al quest ions t hat m ean t he dif f er ence bet ween success and f ailur e and be able t o answer t hese quest ions cor r ect ly .
Alt hough t he specif ic quest ions wil var y by engagem ent , you should st ar t by ident if ying t he r ight business use case f or SAP HANA in your com pany. At SAP, we of t en dis t inguis h bet ween business int elligence and t echnology int elligence. The best t echnology in t he wor ld wil not necessar ily cr eat e value if it is nt aligned wit h t he pr oper business scenar io. Thus, t he f ir st quest ion t o consider is : W her e can an in- m em or y solut ion cr eat e t he m ost value f or t he least invest m ent in t he shor t est t im ef r am e, wit h t he least dis r upt ion f or business user s? The answer t o t hat quest ion wil help you align desir es ( what you want ) and needs ( what you act ually need) . At t hat point you can begin m apping t he solut ion back t o a t echnic al landscape.

Pr oper r is k assessm ent is als o cr ucial. Ask your self :


How can we r ealiz e t he solut ion in t he shor t est t im e wit h t he least r is k?
Does eit her SAP or it s im plem ent at ion par t ner s of f er any pr edef ined ser vic es or applic at ion solut ions t hat can help?
W hat does t he high- level pr oject plan look lik e, and how well does it align wit h our business r equir em ent s and expect at ions?
W hat per sonnel do we need t o ensur e successf ul planning and deliv er y?
Ever yone W ant s a Low - Cost , Rapi d I m pl em ent at i on But How ?
O nce youv e docum ent ed and r eceiv ed signof f on t he planning phase, it s t im e t o ident if y t he exper t is e and skil set s you need, whet her int er nal or ext er nal ( or bot h) . The goal: an ef f ic ient , low- cost im plem ent at ion t hat m it igat es r is k t o bot h business and I T.
Your solut ion par t ner should be able t o of f er a wide r ange of solut ion scenar ios including end- t o- end pr oject im plem ent at ion exper ience coupled wit h a holis t ic deliv er y m et hodology. For m any pr oject s, pr epackaged f ix ed- pr ic e of f er ings based on globally com piled best pr act ic es, such as SAP Rapid Deploym ent solut ions, can acceler at e deploym ent while lim it ing cost s. Such solut ions include pr econf igur ed sof t war e, im plem ent at ion ser vic es, cont ent , and end user enablem ent t hat t oget her can r adic ally acceler at e t im e t o value deliv er ing benef it s in weeks r at her t han m ont hs.

W hat about Hi ghl y Com pl ex Pr oj ect s?


I f your business pr oblem is r eally com plex f or exam ple, you need t o m anage lar ge am ount s of dat a, wor k wit h highly - cust om iz ed syst em s, ext end exis t ing solut ions, or build new solut ions specif ic t o your needs you m ay want t o consider specializ ed ser vic es. I f you choose t his opt ion, it s especialy im por t ant t hat you select a par t ner wit h deep knowledge and skiled r esour ces, one who under st ands your unique is sues and has a t r ack r ecor d f or deliv er ing cust om solut ions t hat successf ully addr ess t heir client s needs.

Ser vi ce Pr ovi der Sel ect i on Checkl i st


The r ight ser vic e pr ovider f or your pr oject should be able t o:
____ Ensur e appr opr iat e due diligence dur ing planning
____ Build a br idge bet ween business and t echnology
____ Cont r ibut e t he necessar y r esour ces and skil set s
____ Validat e t he value at t ained f r om your invest m ent
____ Ensur e t hat your SAP HANA inst allat ion f it s well int o your over all I T landscape and ar chit ect ur e
____ I dent if y addit ional business benef it s t hat m ight be gained wit h a SAP HANA inst allat ion
____ Execut e com plet ely on t he select ed st r at egy, on t im e and wit hin budget
____ Ensur e skil t r ansf er t o in- house st akeholder s
____ Execut e inst allat ion so as t o r educe r is k

W ev e just dis cussed t he im por t ance of select ing a qualif ied solut ion im plem ent at ion par t ner . The next st ep is t o det er m ine how best t o use SAP HANA wit hin your cur r ent envir onm ent t o deliv er m axim um value in your or ganiz at ion.

SAP HANA Use Cases


W ev e r eviewed m any of t he key f act or s t hat you need t o consider when you select an SAP HANA im plem ent at ion par t ner . Now wel t ur n our at t ent ion t o how best t o use t his power f ul new t echnology t o gener at e t he m ost business value f or t his invest m ent .
SAP HANA is incr edibly ver sat ile. I t can add value t o a wide r ange of business scenar ios, and it can be deployed in m yr iad ways t o m eet your pr oject expect at ions and t echnic al r equir em ent s. SAP HANA can als o com plem ent exis t ing landscapes and r eplace out dat ed solut ions.
W it h t hat ver sat ilt y in m ind, wel r eview f our t ypic al use cases f or SAP HANA deploym ent s t oday, as well as som e of t he pot ent ial scenar ios f or t he f ut ur e. These use cases ar e:

Agile dat a m ar t s
SAP Business Suit e acceler at or
Pr im ar y dat abase f or SAP Net W eaver Business W ar ehouse
Cust om applic at ion developm ent
Agi l e Dat a M ar t
O ne way t o quic kly get t he m ost value f r om in- m em or y t echnology is t o use SAP HANA as a st andalone dat a m ar t f or a specif ic use case. I n t his scenar io, SAP HANA act s as a cent r al hub, collect ing sour ce- syst em dat a f r om m ult iple sour ces via in- m em or y t echnology and t hen dis playing f ocused r epor t s and analy t ic s via a r epor t ing f r ont end. The dat a can t hen be used in m ult iple ways, depending on t he or ganiz at ions r epor t ing r equir em ent s and f or m at s.
This ar r angem ent has t he advant age of pr oviding a f ocused solut ion t o an im m ediat e business pr oblem while m inim iz ing dis r upt ion t o t he exis t ing landscape. Such pr oject s ar e usually com plet ed quic kly : The business pr oblem is under st ood, and t he r equir ed dat a and sour ce syst em s ar e easily ident if ied. Such inst allat ions of f er inst ant value m aking pr eviously dif f ic ult and t im e- consum ing t asks f ast and easy.

SAP Busi ness Sui t e Accel er at or


SAP HANA is f r equent ly used t o acceler at e t r ansact ions and r epor t s inside t he SAP Business Suit e. As wit h t he agile dat a m ar t scenar io, SAP HANA is set up as a st andalone syst em , side by side wit h t he dat abase under t he SAP Business Suit e applic at ions. I n t his scenar io, however , SAP HANA is used t o of f load som e t r ansact ions or r epor t s t hat t ypic ally t ake hour s or days t o r un, t hough it is not used as t he pr im ar y dat abase under t he applic at ion.
As we explained pr evious chapt er s, cer t ain t r ansact ions or r epor t s inside t he SAP Business Suit e can r un slowly , pr im ar ily due t o t he slow I / O of t he under ly ing dis k- based dat abase and t he huge dat a r equest s r equir ed by t hese t r ansact ions or r epor t s. To r un it s calc ulat ions and pr esent a r esult , a t ypic al budget ing or planning t r ansact ion in SAP m ust collect dat a f r om m any dif f er ent t ables in t he syst em . Repor t s can als o be ver y dat a- int ensiv e, r equir ing ext ensiv e dat a f r om m any t ables dis per sed t hr oughout t he dat abase. I n bot h of t hese cases, t he applic at ion m ust r equest t he dat a f r om t he dat abase, load it int o a buf f er t able in t he SAP applic at ion ser ver , r un t he algor it hm or calc ulat ion, and t hen dis play t he r esult s t o user s.
To over com e syst em lat ency t hat slows down t hese com m on r epor t s, SAP has developed HANAf ied ver sions of sever al exis t ing r epor t s. These r epor t s consis t of t hr ee pr econf igur ed r epor t ing dashboar ds and 23 r epor t s f r om t he f ollowing business ar eas:

Financial r epor t ing


Sales r epor t ing
Pur chasing r epor t ing
Shipping r epor t ing
M ast er dat a r epor t ing
These dashboar ds and r epor t s lever age exis t ing r epor t ing capabilit ies f r om SAP ERP. However , t hey of f load t he physic al pr ocessing of t he r epor t s t o a dedic at ed SAP HANA syst em t hat sit s beside t he liv e SAP ERP syst em . All r elevant t ables f or each dashboar d or r epor t ar e physic ally copied f r om t he SAP ERP syst em ont o t he SAP HANA syst em , whic h is t hen used t o gener at e t he r epor t s and dis play t hem t o user s in a var iet y of user int er f aces. Let s r eview t he key elem ent s of each bundle.

Accel er at ed Sal es & Di st r i but i on Repor t i ng


The SAP HANA business cont ent f or Sales and Dis t r ibut ion ( SD) enables sales m anager s and sales r epr esent at iv es t o check basic key f igur es f or sales in r eal t im e. W her eas sales m anager s use sales analy t ic s t o access inst ant over view inf or m at ion r egar ding t he var ious per f or m ance indic at or s f or t heir sales t eam s, t he sales r epr esent at iv es f ocus on det ailed inf or m at ion r elat ing t o t he r esult s of t heir sales act iv it ies.

Accel er at ed Fi nanci al Repor t i ng


The SAP HANA Financials cont ent package pr ovides t he pr er equis it es f or building r epor t s t hat pr ovide t he f ollowing analy sis dat a:
Real- t im e analy sis of t he subledger f or Account s Payable ( FI - AP) and Account s Receiv able ( FI - AR)
Flexible analy sis of cust om er and vendor it em s based on t he single line it em s f r om t he back- end ERP syst em
Calc ulat ion and analy sis of t he days sales out st anding ( DSO )
Not e t hat cur r ent ly only G ener al Ledger Account ing ( new) is suppor t ed.

Accel er at ed Pr ocur em ent Repor t i ng


The pur chasing cont ent package f or SAP HANA enables pr ocur em ent m anager s t o analy ze key pr ocur em ent pr ocesses in r eal t im e. Pr ocur em ent m anager s use spending key f igur es along dif f er ent dim ensions including M at er ial G r oups, Vendor s, Plant s, and Pur chasing O r ganiz at ions t o gain inst ant insight int o inef f ic iencies t hat m ay point t o savings pot ent ials or int er nal and ext er nal pr ocess im pr ovem ent s.

Accel er at ed M ast er Dat a Repor t i ng


M ast er dat a ar e essent ial f or near ly all business t r ansact ions, ir r espect iv e of t he business ar ea. The m ast er dat a in t his package concent r at e on m ast er dat a object s t hat ar e available in SAP ERP, such as m at er ial, cust om er , and vendor .

Accel er at ed Shi ppi ng Repor t i ng


The SAP HANA cont ent f or Shipping enables shipping and war ehouse m anager s t o check basic shipping and st ock key f igur es in r eal t im e. M anager s use shipping analy t ic s t o obt ain inst ant inf or m at ion f or planning and m onit or ing out bound deliv er y- r elat ed act iv it ies. I n addit ion, t he m anager s can get an up- t o- dat e over view on m at er ials st ock at any t im e.

SAP HANA Accel er at es Repor t s


I m agine a long- r unning ABAP r epor t wit hin a par t ic ular business f unct ion, one t hat s been an ongoing pr oblem f or user s. As a r esult of syst em lat ency, m any r epor t s could not pr ovide r eal- t im e dat a analy sis and t her ef or e could not be used t o m ake pr oact iv e business decis ions. SAP HANA can r educe a r epor t s r un t im e f r om sever al hour s t o m inut es or even seconds, m aking t he inf or m at ion m uch m or e cur r ent and valuable.

Pr i m ar y Dat abase f or SAP Net W eaver Busi ness W ar ehouse


I n our t hir d use case exam ple, SAP BW is power ed by SAP HANA. I n t his scenar io a com pany r eplaces t he pr eviously under ly ing dat abase f or t heir SAP BW syst em wit h SAP HANA. The I T t eam can per f or m a st andar d DB m igr at ion over t o SAP HANA and t hen enable specif ic object s t o be in- m em or y opt im iz ed as necessar y depending on t he com panys r equir em ent s.
SAP BW is t he f ir st SAP applic at ion t hat was opt im iz ed t o r un wit h SAP HANA as it s pr im ar y under ly ing dat abase. W it h SAP HANA, SAP BW can lever age in- m em or y capabilit ies f or im pr oved per f or m ance, wit hout t he need f or any sidecar acceler at or s or ext ensiv e m odeling wor kar ounds. The ent ir e dat abase physic ally sit s under t he SAP BW syst em , elim inat ing t he need f or in- m em or y aggr egat ion. This ar r angem ent sim plif ies t he dat a m odeling and quer y design, whic h in t ur n gr eat ly enhances syst em per f or m ance while lower ing I T owner ship cost s.
Replacing an old dat abase wit h SAP HANA gener at es speed and f lexibilt y f or t wo key r easons. Fir st , keeping t he ent ir e dat abase in m em or y elim inat es t he need t o send lar ge am ount s of dat a bet ween t he applic at ion and DB ser ver s, t her eby r educing lat ency. I n f act , r unning SAP BW on SAP HANA elim inat es m ost of t he pr oblem at ic is sues t hat slow down t he syst em , f r om bot h a user and an adm inis t r at or per spect iv e.

Cust om Appl i cat i ons f or SAP HANA


As st at ed ear lier , SAP HANA is a f ull- blown, do- just - about - anyt hing- you- want applic at ion plat f or m . I t speaks pur e SQ L, and it includes all of t he m ost com m on API s, so you can lit er ally wr it e any t ype of applic at ion you want on t op of it . Ther e ar e a f ew r ules and guide r ails t hat ar e designed t o keep t hings f r om going wr ong. O ver all, however , t he sky t r uly is t he lim it when it com es t o im agining what t o build wit h SAP HANA.
Alt hough SAP HANA is valuable f or a br oad r ange of applic at ions, it shines par t ic ular ly well in a f ew unique sit uat ions. I f your e building an ent er pr is e- scale applic at ion f or a business scenar io t hat has high dat a volum es, needs det ailed/ gr anular dat a analy sis , needs t o sear ch or aggr egat e huge dat a volum es, r equir es com plex algor it hm ic or st at is t ic al calc ulat ions, or suf f er s f r om lat ency bet ween t r ansact ional r ecor ding and r epor t ing, SAP HANA is a gr eat choic e.

Fut ur e Use Case Scenar i os


As SAP HANA m at ur es and SAP updat es it s por t f olio of solut ions t o t ake advant age of t he ext ensiv e hor sepower of SAP HANA, you can expect t o see near ly ever y SAP pr oduct suppor t ed nat iv ely on SAP HANA as a pr im ar y dat abase plus m any m or e nat iv e SAP HANA applic at ions.
By now you should have a good under st anding of how t ypic al use cases t ake advant age of SAP HANA. The next st ep is t o ensur e t hat you under st and t he best ways t o deploy t his new t echnology in your envir onm ent t o dr iv e m axim um value.

SAP HANA I m pl em ent at i on Scenar i os


As wev e dis cussed, t her e ar e m any dif f er ent ways t o use SAP HANA, and it st ands t o r eason t hat t her e ar e als o m any dif f er ent im plem ent at ion scenar ios. However , t her e is nt a one- t o- one cor r elat ion bet ween a use case and an im plem ent at ion scenar io. Rat her , f or each use case, you need t o look at t he business pr oblem you ar e t r ying t o solv e, whic h wil t ypic ally dic t at e t he m ost appr opr iat e im plem ent at ion scenar io. I f , f or exam ple, your use case is f or a specif ic need not addr essed by an SAP applic at ion, youl lik ely need a cust om developm ent pr oject . I n cont r ast , if your business is sue is a m or e com m on or t ypic al one, t hen SAP m ay have alr eady cr eat ed a new SAP HANA applic at ion t o m eet your needs. For m any r epeat able business is sues, SAP has cr eat ed packaged solut ions such as SAP Rapid Deploym ent solut ions or acceler at or s. These solut ions cont ain pr econf igur ed sof t war e, t echnic al cont ent , and im plem ent at ion ser vic es, and t hey ar e pr ic ed and scoped f or r apid im plem ent at ion.

Cust om Devel opm ent


Alt hough t her e ar e st andar d best pr act ic es t hat m ust be consider ed when developing cust om solut ions, t her e ar e als o m any possibilt ies when it com es t o im agining what t o build wit h SAP HANA.
SAP HANA aligns well wit h sever al specif ic r equir em ent s and sit uat ions. Ar e you building an ent er pr is e- scale applic at ion f or a business scenar io wit h high dat a volum es? Do you need det ailed or gr anular dat a analy sis ? Do you have t o quer y lar ge dat a volum es? Do you r equir e com plex algor it hm ic or st at is t ic al calc ulat ions, or suf f er f r om lat ency bet ween t r ansact ional r ecor ding and r epor t ing? I f you answer ed yes t o any of t hese quest ions, t hen SAP HANA is a gr eat choic e.

SAP Appl i cat i on Depl oym ent


SAP is deliv er ing a new class of solut ions on t op of t he SAP HANA plat f or m solut ions t hat com bine r eal- t im e insight s int o big dat a wit h st at e- of - t he- ar t analy sis . These innovat iv e r eal- t im e solut ions can help or ganiz at ions t r ansf or m t heir business by m aking sm ar t er and f ast er decis ions, r eact ing m or e quic kly t o event s, and unlocking new oppor t unit ies. Com panies can ut ilz e t hese solut ions t o t ake advant age of new, dat a- dr iv en business m odels and pr ocesses opt ions t hat would be dif f ic ult or even im possible wit h dis k- based dat abases. These solut ions include:

SAP Sales Pipeline Analy sis , power ed by SAP HANA


SAP BusinessO bject s Sales Analy sis f or Ret ail, power ed by SAP
HANA SAP Sm ar t M et er Analy t ic s, power ed by SAP HANA
Packaged Sol ut i ons
Do you have t o addr ess an ur gent business need? Do you pr ef er wor king wit h a f ix ed scope? SAP Rapid Deploym ent solut ions can help you im plem ent SAP HANA using a package of pr econf igur ed sof t war e, cont ent , and end user enablem ent plus im plem ent at ion ser vic es. Clear ly pr ic ed and scoped im plem ent at ion ser vic es help you speed up t im e t o value and lim it r is k. Exam ples ar e:

SAP ERP Rapid Deploym ent solut ion f or acceler at ed f inance and cont r olling wit h SAP HANA
SAP ERP r apid- deploym ent solut ion f or pr of it abilit y analy sis wit h SAP HANA
SAP Rapid Deploym ent solut ion f or cust om er segm ent at ion wit h SAP HANA
SAP is cont inuously adding m or e Rapid Deploym ent solut ions. To see what s available t oday, vis it : www. sap. com / solut ions/ r ds.
Now t hat wev e r eviewed t ypic al im plem ent at ion scenar ios, let s r eview what a successf ul im plem ent at ion r equir es.

Taki ng a Syst em at i c Appr oach f or Your I m pl em ent at i on


You m ay be f am ilar wit h t he t r adit ional ASAP m et hodology used by SAP and t he f act t hat a com plex ERP im plem ent at ion can last f or m ont hs, if not year s. Because SAP HANA is a new t echnology, t o st ay on t op of it s lear ning cur ve you need t o wor k wit h a solut ion im plem ent at ion par t ner who has a deep under st anding of t he t echnology, t he capabilit ies, and best pr act ic es f or im plem ent at ion.
To successf ully im plem ent SAP HANA, you m ust f ollow a st r uct ur ed im plem ent at ion m et hodology. Your solut ion par t ner should appr oach t he solut ion wit h a phased, deliv er able- or ient ed im plem ent at ion plan based in pr oject and or ganiz at ional change m anagem ent . The goals her e: t o st r eam line im plem ent at ion, m inim iz e r is k, and r educe t he t ot al cost s of im plem ent at ion.
A r obust m et hodology should include t em plat es, t ools , quest ionnair es, and checklis t s, including guidebooks and acceler at or s t o suppor t t eam m em ber s and incr ease pr oject pr edic t abilit y.
Ther e ar e six basic st eps t hat need t o be a par t of any SAP HANA im plem ent at ion. The am ount of em phasis you place on each st ep wil be dic t at ed by t he t ype of SAP HANA pr oject you ar e im plem ent ing.

1. Cust om er educat i on. Educat ion is especialy im por t ant f or an SAP HANA pr oject . The t echnology is new, so t he r elevant knowledge is not yet widespr ead. The t echnology is als o r apidly evolv ing, wit h new use cases being cr eat ed alm ost daily . Bot h t he pr oject t eam and t he execut iv e sponsor s m ust be educat ed so t hey under st and what SAP HANA can do and how it wor ks. ( Hint : G iv e t hem a copy of t his book! )
2. Use case i dent i f i cat i on. W or kshops can help det er m ine wher e t o apply t he power of SAP HANA wit hin t he or ganiz at ion. Ask your self : W hat ar e t he possible scenar ios f or SAP HANA, and wher e m ight t he com pany m ake im pr ovem ent s? W her e could t he t echnology have t he biggest im pact on cor por at e object iv es or unlock deeper insight s int o t he r epor t ed dat a? O nce you have def ined a use case, you should per f or m a com pr ehensiv e r equir em ent s gat her ing t o ensur e t hat t he end solut ion addr esses all of your com panys needs and m aps back t o your or iginal use case expect at ions.
3. Sol ut i on appr oach. The SAP HANA solut ion m ust be designed and docum ent ed so t hat if your per sonnel or solut ion par t ner s change, t he new r esour ces wil under st and how t o suppor t t he solut ion. M ost lik ely , t his wil be an it er at iv e pr ocess, looking closely at use cases and t heir suppor t ing inf r ast r uct ur e. As new inf or m at ion becom es available, t he solut ion appr oach wil evolv e int o a com pr ehensiv e deliv er able.
4. M odel i ng / Devel opm ent A key t ask t o im plem ent your SAP HANA solut ion is cr eat ion of t he dat a m odels and t he dif f er ent views t o it . These m odels ar e adapt ed, m odif ied, and enhanced t o im pr ove per f or m ance. For packaged applic at ions t his cont ent is deliv er ed by SAP, but can be adapt ed t o your specif ic needs. Cust om developm ent pr oject s wil include bot h t r adit ional applic at ion developm ent and m odeling aspect s.
5. Q A/ t est i ng. This is t he f inal t est of all f r ont - end r epor t ing, dat a qualit y, dat a int egr at ion, and per f or m ance. The pr oduct ion syst em is up and r unning, and business pr ocesses begin t o oper at e in t he new SAP HANA envir onm ent . Q ualit y assur ance cont inues, along wit h end- user t r aining and suppor t .
6. G o l i ve. SAP HANA is deliv er ed as a pr oduct ion solut ion.
Com m on Scopi ng Pi t f al l s t o Avoi d
I f changes ar e r equir ed f or f r ont - end r epor t s or analy t ic s, t hen expect at ions m ust be m anaged. O f t en, as a r esult of dependencies, even sm all changes t o a r epor t can have a lar ge im pact on under ly ing syst em s; f or inst ance, a change t o a f ield m ay r equir e changing a dat a m odel.
Because of t his f act or , it is im por t ant t o f ully def ine r equir em ent s and t o ask about any pr oposed r epor t m odif ic at ions. Reviewing t he or iginal f or m of a cur r ent r epor t can be ver y helpf ul because you can see what t he business user is accust om ed t o seeing, as well as how it m ight be im pr oved. You should als o per f or m a pr oper dat a decom posit ion t o docum ent how t he cur r ent r epor t is built and how it is wor king. I n addit ion, ident if y any cust om code wit hin t he business r ules t hat m ay be dif f ic ult t o r eplic at e inside t he SAP HANA m odeler . Finally , m ap t he sour ces f r om whic h t he dat a ar e dr awn, and how t he dat a ar e im por t ed int o a f or m al deliv er able f or signof f .
The r ight ser vic es par t ner can pr ovide t he needed level of due diligence in t his ar ea dur ing planning.

Af t er youv e out lined a syst em at ic appr oach t o im plem ent at ion, you need t o ident if y t he key t im elines and act iv it ies f or your SAP HANA im plem ent at ion.

Ti m el i nes and Key Act i vi t y Consi der at i ons


Just as t her e is no one siz e f it s all, t her e is no single t im eline f or an SAP HANA pr oject . Each pr oject is dif f er ent ; each has dis t inct iv e cont r ibut ing f act or s and char act er is t ic s. I t is SAP best pr act ic e t o use a st andar d pr oject m et hodology, such as t he SAP ASAP im plem ent at ion m et hodology, t o ensur e t hat a pr oject addr esses all of t he cr it ic al act iv it ies, phases, and deliv er ables t hat ar e necessar y f or success.
The SAP ASAP m et hodology has been updat ed t o incor por at e t he SAP HANA act iv it ies r equir ed f or a st andar d in- m em or y pr oject . Acceler at or s, best pr act ic es, and im plem ent at ion t ools have als o been updat ed or developed t o shor t en t he pr oject t im eline and r educe r is k. M et hodology, t im elines, and key act iv it ies var y based on t hr ee consider at ions:

Cur r ent t echni cal l andscape. Depending on t he cur r ent landscape, t he cust om er m ay have t o consider pr er equis it es f or deliv er ing in- m em or y solut ions. For exam ple, dat a qualit y m ay need t o be addr essed, or t he or ganiz at ion m ay f ir st need t o upgr ade som e applic at ions t hat wor k in conjunct ion wit h SAP HANA.

Expect at i ons f or i n- m em or y f unct i onal i t y. As cust om er s lear n m or e about t he capabilit ies of in- m em or y solut ions, t hey m ay want t o int r oduce addit ional f unct ionalit y. I t is im por t ant t o m anage t his need and t o consider it dur ing t he init ial r equir em ent s phase.

O r i gi nal r equi r em ent s per use case( s) i dent i f i ed dur i ng assessm ent . A key com ponent of t he successf ul deliv er y of SAP HANA is ensur ing t hat t he f inal solut ion m eet s t he com panys r equir em ent s and expect at ions, as ident if ied in t he or iginal use case scenar io.
I n addit ion t o def ining an im plem ent at ion m et hodology, youl need t o ident if y t he key skils r equir ed t o ensur e your im plem ent at ion of SAP HANA is a success.

Cr i t i cal SAP HANA Ski l l s Needed f or Successf ul Pr oj ect s


Because SAP HANA is a new t echnology t he success of any im plem ent at ion wil depend in lar ge par t on your abilit y t o locat e exper t s who can f il any skil gaps on your t eam . Cr it ic al r esour ces f or an SAP HANA pr oject wil als o var y depending on how you choose t o lever age t he SAP HANA in- m em or y solut ion, or whic h use case you select .

The f ollowing r oles ar e specif ic t o agile dat a m ar t use case im plem ent at ions:

Syst em ar chi t ect / syst em adm i ni st r at or . This r esour ce is r esponsible f or t he physic al SAP HANA landscape, including CPU, m em or y, and dis k usage. He or she per f or m s m aint enance and syst em m onit or ing, along wit h conf igur at ion and applic at ion of any necessar y pat ches. The syst em ar chit ect als o per f or m s SAP sour ce syst em conf igur at ion and r eplic at ion, and m anages t he SAP Landscape Tr ansf or m at ion ( SLT) r eplic at ion ser ver . Finally , he or she ensur es t hat t he SAP HANA dat abase is backed up r egular ly , and als o m onit or s and pr ocesses backup log f iles.

Sol ut i on ar chi t ect . As t he nam e im plies, t he solut ion ar chit ect is r esponsible f or solut ion design. He or she gat her s r equir em ent s f or t he use case( s) and cr eat es t he t echnic al design docum ent at ion.

SAP HANA dat a m odel er . The SAP HANA dat a m odeler is r esponsible pr im ar ily f or m odeling solut ion design and developm ent and unit t est ing of all SAP HANA m odels . He or she als o per f or m s SAP HANA m odel lif ecycle m anagem ent , whic h includes t he var ious st eps cont ained in t he pr ocess of m oving f r om developm ent t o pr oduct ion.

Dat a ser vi ces/ SLT devel oper . The dat a ser vic es developer is r esponsible pr im ar ily f or design and developm ent of jobs t o ext r act , t r ansf or m , and load dat a int o SAP HANA via dat a ser vic es or SLT. The developer als o per f or m s lif ecycle m anagem ent , whic h includes st eps cont ained in m oving f r om developm ent t o pr oduct ion.

Two ot her r oles ar e specif ic t o im plem ent at ions of SAP BW power ed by SAP HANA.

SAP t echnol ogy consul t ant . This exper t on SAP HANA t echnology collabor at es wit h t he pr oject m anager t o plan t echnic al r equir em ent s f or t he pr oject . He or she t hen im plem ent s t hese r equir ed t echnic al t asks wit hin t he syst em .

Cer t i f i ed O S/ DB m i gr at i on consul t ant . This indiv idual is r esponsible f or t echnic al planning and design of t he in- m em or y inf r ast r uct ur e, including dat abase planning, pr oject or ganiz at ion, design, audit , and pr oject r eview.

I f you per f or m a cust om developm ent , you wil need addit ional developm ent skils :

SAP HANA devel oper . This exper t builds your applic at ions beyond pur e dat a m odeling using t he dif f er ent developm ent capabilit ies of SAP HANA ( SQ LScr ipt , Business Funct ion Libr ar y, et c. ) .

Depending on t he specif ic scope and ar chit ect ur e of your pr oject , you m ay need developm ent exper t s in t he specif ic applic at ion dom ain and advanced t echnologies, such as pr edic t iv e analy t ic s, scr ipt ing languages, et c.
I m plem ent ing SAP HANA is a m ajor st ep in dr am at ic ally im pr oving your abilit y t o obt ain opt im al value f r om your big dat a. W it h t he r ight ser vic e pr ovider , use case, im plem ent at ion m et hodology, and skiled r esour ces, youl be able t o enjoy t he power , speed, and per f or m ance of SAP HANA. Let s conclude t his dis cussion by exam ining som e t r uly st ellar exam ples of successf ul SAP HANA im plem ent at ions.

Put t i ng i t Al l Toget her Exam pl es of St el l ar Pr oj ect s


Now t hat we have dis cussed t he SAP HANA t echnology and how t o obt ain t he best business value f r om t his t echnology, we wil pr esent som e innovat iv e ways t hat cust om er s have put it all t oget her . The f ir st exam ple is a chem ic als com pany t hat was able t o im pr ove com pliance r epor t ing by acceler at ing it s st andar d SAP syst em . The second exam ple involv es a lar ge univ er sit y hospit al t hat successf ully im plem ent ed SAP HANA as t he engine of a new cust om applic at ion, enabling it t o dr am at ic ally incr ease t he speed wit h whic h it analy zed m edic al r ecor ds. Finally , a f inancial ser vic es com pany used SAP HANA as a pr im ar y dat abase f or SAP Business W ar ehouse, wit h im pr essiv e r esult s.

SAP Busi ness Sui t e Accel er at or at a Chem i cal s Com pany


O ur f ir st exam ple is a Eur opean consum er chem ic als com pany t hat specializ es in developing new f r agr ances and f lavor s. Ever y one of it s hundr eds of new r ecipes each wit h unique ingr edient s and com posit ions m ust be checked f or com pliance wit h legal r egulat ions. As t he dem and f or t hese chem ic als incr eased and t heir r ecipes becam e m or e com plex, t he com pany sim ply becam e unable t o scale it s com pliance checking. To r esolv e t his pr oblem , t he com pany collabor at ed wit h SAP t o build an applic at ion t hat enables it t o quic kly check new r ecipes while t hey ar e st il in developm ent t o ensur e t hat t hey com ply wit h a vast ar r ay of local legal r egulat ions. Using SAP HANA t o augm ent suppor t of exis t ing pr ocesses, we have dem onst r at ed how t he new applic at ion can cut pr ocessing t im e f r om 20 m inut es t o less t han 4 seconds. This vast ly im pr oved per f or m ance enhances t heir scient is t s pr oduct iv it y while sim ult aneously dr iv ing down t he cost s of new pr oduct developm ent .

Cust om SAP HANA Appl i cat i on i n Use at a Uni ver si t y Hospi t al


W it h a m at ur e analy t ic s pr ogr am in place, t he biggest univ er sit y hospit al in Eur ope pr ovides 150, 000 inpat ient and 600, 000 out pat ient t r eat m ent s ever y year . The hospit al invest ed in SAP HANA t o har ness t he big dat a associat ed wit h it s vast invent or y of pat ient dat a, m edic al r ecor ds, and st udy r esult s and m ake a posit iv e im pact on pat ient car e and healt hcar e r esear ch. For exam ple, t he hospit al now uses SAP HANA O ncoly zer t o sear ch f or and exam ine inf or m at ion involv ing cancer pat ient s, such as t um or t ypes, gender , age, r is k f act or s, t r eat m ent s, and diagnoses. This inf or m at ion enables t he hospit al t o quic kly ident if y t he best candidat es f or each clinic al st udy. I n t he f ut ur e, when DNA is added t o t he dat a set , t he O ncoly zer wil analy ze up t o 500, 000 dat a point s per pat ient in r eal t im e. SAP HANA analy zes bot h st r uct ur ed and unst r uct ur ed dat a and gr eat ly acceler at es t he ident if ic at ion pr ocess.

Pr i m ar y Dat abase f or SAP Busi ness W ar ehouse i n Use at a Fi nanci al I nst i t ut i on


A leading Nor t h Am er ic an m or t gage lender has successf ully com plet ed pr oof of concept , m igr at ing a half - t er abyt e of dat a f r om a com pet it iv e dat abase t o t he SAP HANA dat abase and upgr ading t o SAP Net W eaver Business W ar ehouse, power ed by SAP HANA. The r esult has been a dr am at ic im pr ovem ent in r epor t ing r unt im es in t he dat a war ehouse and business int elligence envir onm ent s. Dat a quer y speeds have incr eased on aver age 8- 12 t im es, sim ple quer ies r un up t o 450 t im es f ast er , and dat a st or e object act iv at ion is 19 t im es f ast er . Based on t hese im pr essiv e r esult s, t he cust om er is r e- ar chit ect ing it s ent ir e r epor t ing envir onm ent t o lever age t he power of SAP HANA.

Fi nal W or ds of W i sdom on SAP HANA I m pl em ent at i on


W ev e r eviewed t he im por t ance of select ing t he r ight SAP HANA ser vic es par t ner one who can help you plan and im plem ent your solut ion and pr ovide t he r ight set of skil r esour ces t o ensur e your im plem ent at ion deliv er s on t he value of SAP HANA. W ev e als o r eviewed com m on use cases, including t he agile dat a m ar t , SAP Business Suit e acceler at or , pr im ar y dat abase f or SAP Business W ar ehouse, and cust om SAP HANA applic at ions. SAP HANA im plem ent at ion scenar ios can var y depending on your business need f r om cust om developm ent t o SAP applic at ion developm ent t o r apid deploym ent solut ions. Next we r eviewed t he im por t ance of t aking a syst em at ic appr oach t o your im plem ent at ion and t he benef it s of f ollowing a m et hodology built on educat ion, use case ident if ic at ion, solut ion appr oach, m odeling, Q A and t est ing, and go- liv e best pr act ic es. Pr ior t o im plem ent at ion, youl als o need t o ident if y your t im eline, key act iv it ies, and skiled r esour ces needed t o im plem ent SAP HANA. The key is planning and ensur ing you under st and t he ent ir e scope of t he im plem ent at ion, while r em aining f lexible
enough t o lever age t he lat est in SAP HANA use cases.
I n conclusion, wed lik e t o leave you wit h a shor t lis t of six key t akeaways t o ensur e a successf ul SAP HANA im plem ent at ion:

1. M ake cer t ain t hat business r equir em ent s ar e com plet ely under st ood and t hat t he use case com plem ent s t he t echnic al r equir em ent s. Rem em ber , t echnology int elligence doesnt necessar ily equal business int elligence!
2. Est ablis h RO I m et r ic s ear ly in t he scoping pr ocess. Build t hem int o t he pr oject / solut ion t o ensur e t hat success can be pr oper ly m easur ed and quant if ied.
3. Ensur e pr oper collabor at ion acr oss applic at ion deliv er y t eam s ( EPR, BW , CRM , r epor t ing, et c. ) , depending on pr oject r equir em ent s.
4. St ar t wit h a f ocused use case t o dem onst r at e business value, and t hen expand acr oss ot her f unct ional ar eas of t he business. Est ablis hing a quic k win helps wit h sponsor ship and f unding f or addit ional in- m em or y pr oject s.
5. M ake sur e t hat dat a qualit y is consider ed as par t of over all SAP HANA solut ion planning. Acquir ing dat a quic kly cant help t he business if t he dat a ar e not accur at e.
6. Def ine ( or r edef ine) specif ic in- m em or y t er m inology wit h all user s t o m ake cer t ain t hat each t er m is under st ood by and m eans t he sam e t hing t o I T, developer s, business user s, and execut iv e sponsor s. Sm all clar if ic at ions on such t er m s as r eal- t im e and self - ser ve can go a long way t owar d pr event ing m is under st andings concer ning bot h t he f unct ionalit y t o be deliv er ed and t he value it br ings.
7. Bonus Advic e: Encour age ever yone involv ed wit h t he pr oject ( Technic al & Business) t o download and r ead a copy of t his book. I t r eally helps get ever yone on t he sam e page and ensur es your e all speaking t he sam e language.
For m or e inf or m at ion about SAP HANA ser vic es of f er ings, subscr ibe t o SAPSer vic es on Twit t er band r eview t he det ails on t he SAP HANA ser vic es websit e.

Top Advi ce f r om SAP M ent or s f or SAP HANA Pr oj ect s


SAP M ent or s ar e t he m ost inf luent ial com m unit y par t ic ipant s in t he SAP ecosyst em . They com pr is e a super - sm ar t and engaged global cohor t of near ly 110 blogger s, consult ant s, and t echnic al wiz ar ds nom inat ed by SAP Com m unit y Net wor k peer s and select ed by SAP. All SAP M ent or s ar e hands- on exper t s of an SAP pr oduct or ser vic e, as well as t r ue pr oject cham pions. The m ajor it y of SAP M ent or s wor k f or cust om er s or par t ner s of SAP.
The f ollowing t hr ee SAP M ent or s ar e exper t s in SAP HANA im plem ent at ions. They pr ovide t heir best t pi s and t r ic ks f or a successf ul SAP HANA pr oject . Pay at t ent ion, t hese guys r eally know t heir st uf f !

Vi j ay Vi j ayasankar
Associat e Par t ner
I BM G lobal Business Ser vic es
Twit t er : @vijayasankar v

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Find t he best dat a m odeler you can f or your SAP HANA pr oject s. That is t he m ake- or - br eak is sue f or m ost SAP HANA pr oject s.
Do not jum p int o a PO C ( Pr oof - of - Concept ) just t o pr ove loading/ r epor t ing wor ks f ast er in a dat a m ar t . SAP or I BM can easily show you how quic kly t heir syst em s can r epor t and load dat a.
Spend a lot of t im e r ef ining your use case of f line bef or e you st ar t t he pr oject . An im por t ant par t of t his st ep is t o accur at ely def ine success up f r ont . This helps r educe wast ef ul scoping ef f or t s dur ing t he pr oject , and it wil help t he pr oject t eam f ocus on specif ic t ar get s.
Siz e t he har dwar e cor r ect ly . I f you do not , t hen you wil not see t he expect ed r esult s. Even if you want t o scale out and buy new boxes, you should be awar e t hat t hese boxes ar e not available of f t he shelf . Consequent ly , t hey wil r equir e som e lead t im e t o acquir e.
Each HW vendor has som e secr et sauce on what m akes t hem special f or SAP HANA. M ake sur e you under st and t hat bef or e invest ing in HW .
Check SAP HANA per f or m ance under a var iet y of sit uat ions r epor t ing per f or m ance while heavy loads happen, while m ult iple people ar e wor king on syst em , logging on f r om dif f er ent par t s of net wor k, et c.
Engage closely wit h your SI ( syst em int egr at or ) and SAP while t he pr oject is going on. SAP HANA is f air ly new, and it wil pr obably need a f ew wor kar ounds. Your SI and SAP wil pr obably have seen your is sues bef or e, and t hey can advis e you and help m inim iz e t im e spent r einvent ing t he wheel.
I f you ar e going t o m igr at e t o SAP Net W eaver Business W ar ehouse on SAP HANA, t est as you go when m igr at ing object s t o t heir in- m em or y ver sions so t hat you can spot challenges sooner . Def init ely consider r e- engineer ing t he design of SAP BW t o t ake advant age of SAP HANA and avoid doing only an en- m asse m igr at ion and leaving it at t hat .
SAP HANA secur it y/ adm inis t r at ion is a specializ ed skil, and a good design is needed t o m ake it wor k f or all your use cases consis t ent ly . Plan t o spend t im e r ef ining t he m odel.
Last but not least poor dat a qualit y is even m or e dam aging when t he dat a com e at you in light ning speed. G ar bage I n/ G ar bage O ut st il applies. Pr of ile t he dat a, and f ix t hem at t he sour ce or as close t o t he sour ce as possible bef or e sending t hem t o SAP HANA.

Har al d Rei t er
Senior M anager SAP
Deloit t e Consult ing
Twit t er : @hr eit er

1. Ret hink what is possible


a. Revis it analy t ic s t hat pr eviously wer e not possible or wer e t oo dif f ic ult t o per f or m .
b. Pr ocesses can now act ually change, be sim plif ied, or be m inim iz ed because you dont need as big a st af f t o conduct t he analy sis .
c. Elim inat e t he dat a volum e and speed bar r ier s f r om t he equat ion, and f ocus on t he r eal business needs.
2. Develop a r oadm ap
a. M ove f r om t heor y t o r ealit y r eal- t im e BI deliv er s t r ue value.
b. M ake it dynam ic t o adapt quic kly t o new capabilit ies and int egr at ion opt ions.
c. Align business and I T goals .
d. Be pr oact iv e t o inf luence t he pr oduct developm ent , and m ake your voic e hear d t o ensur e t im ely deliv er y of new capabilit ies.
3. Pilot ear ly
a. G et used t o r apid developm ent cycles and capabilit ies.
b. Dont get caught up in all t he hype and excit em ent be pr agm at ic , and dont f or get basic due diligence. Focus your ef f or t s, def ine what is r eally im por t ant , achieve success, and build on t hat success it er at iv ely .
c. Dont t r y t o t hr ow all t he dat a int o t he dat abase just because you can.
4. St ar t wit h t he har d st uf f
a. Be r ealis t ic dont assum e you go t hr ough f ewer cycles of dat a analy sis t o f ind t he best answer ( or quest ion) ; you wil be able t o do t he cycles f ast er , t hough. This allows you t o change your assum pt ions, quic kly r un scenar ios, and ask dif f er ent quest ions t o uncover anom alies in your dat a.
b. Em bed st at is t ic al m odels and pr edic t iv e analy sis int o your daily oper at ions t o det ect r is k, negat iv e t r ending, and anom alies.
c. M ake sur e t her e is a m easur eable RO I
5. Est ablis h pr ior it ies
a. Def ine what you r eally want , and m ake cer t ain your object iv es have a posit iv e im pact on your or ganiz at ion
b. Dont f or get t o look at unst r uct ur ed dat a in your or ganiz at ion; t hese dat a can pr ovide a new per spect iv e. I ncor por at ing unst r uct ur ed dat a and r apid pr ocessing enables m eaningf ul and t im ely analy sis t o m inim iz e r is k, losses, or negat iv e exposur e.
c. Dont under est im at e t he im por t ance of dat a qualit y. Revis it your dat a qualit y init iat iv es using SAP HANA t o quic kly ident if y is sues t hat r esult f r om pr ocessing m assiv e dat a set s in one pass. Cor r elat ion of r esult s wit hout com plex par t it ioning and st aging ar eas can uncover skewed r esult s.
6. Begin cult iv at ing t alent
a. Team com posit ion is key f or successf ul im plem ent at ions.
b. Dont f or get about change m anagem ent . Focus on changes f or end user s because t hey can be em power ed t o do agile r epor t ing as well as on changes f or adm inis t r at iv e st af f due t o t echnology and im plem ent at ion t ools .
c. Resour ces can now be assigned r eal value- added t asks inst ead of t im e- consum ing adm inis t r at iv e t asks just t o obt ain basic inf or m at ion.
7. I ncor por at e m obilit y
a. Cont inuous m onit or ing of key m et r ic s is a r ealit y using m obilit y and SAP HANA
8. Revis it your t echnology ar chit ect ur e
a. Exam ine your over all landscape, and ident if y all ar eas t hat can benef it f r om t echnology m oder niz at ion.
b. Under st and t he dat abase oper at ions capabilit ies of SAP HANA.
c. I dent if y your m ust - have r equir em ent s, and addr ess any shor t com ings.
d. I dent if y t he best t ool f or each job.
9. Siz e r ight
a. O ne siz e does not f it all
b. Dat a com posit ion and dat a sour ce im pact t he com pr ession r at e and t hus t he siz ing est im at ion.
c. W hen in doubt , m ove up one T- shir t siz e.
d. Scale- out capabilit y m it igat es t he r is k of not siz ing cor r ect ly , but it should not be r elied on.
e. The qualit y of t he dat a m odel im pact s t he available siz e f or dat a ver sus wor kspace.
10. Est ablis h m et r ic s and plan f or t uning and per f or m ance t est ing
a. Dont f or get about SLAs ( ser vic e- level agr eem ent s) .
b. Tuning and per f or m ance t est ing can m ake t he f ast even f ast er .
c. Reveal bad dat a m odel designs.

Vi t al i y Rudnyt ski y
Lead BI Ar chit ect
HP Ent er pr is e I nf or m at ion Solut ions
Twit t er : @Sygyzm undovych

1. Accept not hing less t han excellence f r om your pr oject t eam and par t ner s
a. Technology m akes t hings f ast er , bet t er , and cheaper ; but t echnology it self is st il just a t ool. M ake sur e you assem ble an excellent t eam : business, pr oject t eam , par t ner s, and SAP suppor t .
2. Under st and t he t echnology
a. I f you ar e r eading t his book, you ar e alr eady on t he r ight t r ack.
3. Think about det ails , but always consider t hem in t he cont ext of t he big pic t ur e
a. The devil is in t he det ails , so t hink t hem t hr ough. At t he sam e t im e, however , never lose sight of t he com plet e pic t ur e of wher e all t he det ails f it int o.
4. O pen your m ind t o t he New W or ld
a. Q uest ion your old habit s; f or get about your 15 year s of t echnic al/ pr oject exper ience under t he belt . O ld t echniques do not necessar ily wor k well or at all wit h new par adigm s.
5. Dont build t he solut ions f or G o Liv e
a. Your solut ion wil liv e a long t im e af t er t he go- liv e dat e and wil need t o accom odat e new r equir em ent s, unexpect ed cases, and a sur r ounding envir onm ent t hat is in const ant t r ansit ion. Build f or t he long r un.
9 G ar d Lit t le and Elaina St er giades, I DC, Help Ret hinking t he Ar t of t he Possible wit h SAP HANA Ser vic es, M ar ch 2012.

Chapt er 12

SAP HANA Resources


COMING FALL OF 2012

The rest of the story.


SMinake
ce t he SAP HANA Essent ials book is being wr it t en in r eal t im e , t his ebook ver sion cont ains t he f ir st chapt er s t hat
sur e t o r egis t er f or t he m ailing lis t on www. saphanabook. com t o be inf or m ed when new chapt er s ar e available.

have been m ade available. I t wil be cont inuously updat ed as new chapt er s ar e com plet ed and cont ent r evis ions ar e added.

Please shar e t he websit e and voucher code wit h your colleagues so t hey can benef it f r om t he inf or m at ion in t his book as well.

About t he Aut hor

Jef f r ey W or d, Ph. D.

Fol l ow Jef f on

JJefef ff rr eyey has


is r esponsible f or cr eat ing and com m unic at ing t hought leader ship on SAPs I n- M em or y dat abase st r at egy globally .
m or e t han 18 year s exper ience in I T st r at egy and business consult ing wor king wit h For t une 1000 com panies.

His next book, Busi ness Pr ocess I nt egr at i on w i t h SAP ERP, wil be r eleased in Fall 2012. He is als o t he co- aut hor of t he best selling books, I nt egr at ed Busi ness Pr ocesses w i t h ERP Syst em s ( 2011) , Essent i al s of Busi ness Pr ocesses and I nf or m at i on Syst em s ( 2009) , Busi ness Net w or k Tr ansf or m at i on: St r at egi es t o Reconf i gur e Your Busi ness Rel at i onshi ps f or Com pet i t i ve Advant age ( 2009) and SAP Net W eaver f or Dum m i es ( 2004) .
O ver t he last 13 year s at SAP, he has wor ked on t echnology st r at egy wit h f ocus on cor por at e innovat ion init iat iv es and ent er pr is e ar chit ect ur e design. Pr ior t o joining SAP, he wor ked in t he high t ech indust r y f or sever al har dwar e and sof t war e vendor s t hr oughout t he Am er ic as and Eur ope in a var iet y of leader ship r oles.
Dr . W or d ear ned his PhD in I nf or m at ion Syst em s at M anchest er Busi ness School in England. His r esear ch f ocus was on event - dr iv en business pr ocess design and next - gener at ion ent er pr is e ar chit ect ur e. He als o ear ned an M BA in I nt er nat ional M anagem ent f r om t he Thunder bi r d School of G l obal M anagem ent and a BA in Eur opean St udies/ Spanis h f r om t he Uni ver si t y of O kl ahom a.

: @ j ef f _w or d

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