$%&#'%#()*'#'+,#-..

/0,#()112#
Eight Tactics for Explaining Workplace Abuse to Decision-Makers
EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE#
#
#
#
#
#

EEEEEEEEEEEEEEEEE#

F8G#H;8;+#IG#?8;02#
F8G#I,**#JG#71K,8'*#
J,:<8;#F2;::,#=/L,8;#
#
#
#
#

#
#
#
#
I;:);82#M"N#4556#
=,O%8'P#565"#

#
?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#
+''OQRR&&&G;*)G,<)R01;*R0%SS):/0;'/%:R;K%)'R&,11:,**R##
?+,#$)>+#F%&:*#H0+%%1#%.#$)S;:#T%SS):/0;'/%:#
78/9%:;#H';',#U:/L,8*/'2#
#
#

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#V@BBDW#/*#;#0%:*%8'/)S#%.#*0+%1;8*#&+%#,X;S/:,#'+,#/:',8*,0'/%:*#%.#
&%8CN#<%S,*'/0#1/.,N#;:<#&,11:,**G#=,*,;80+#.%0/#/:01)<,#&%8CO1;0,#K)112/:>N#,S%'/%:#1;K%8N#K)8:%)'N#0%:.1/0'N#
>,:<,8#;:<#&%8C!1/.,#:,>%'/;'/%:G#@BBD#+%1<*#;#)*,!/:*O/8,<#8,*,;80+#;OO8%;0+N#<,L,1%O/:>#O8%A,0'*#'+;'#/:08,;*,#
'+,%8,'/0;1#C:%&1,<>,#&+/1,#*/S)1';:,%)*12#/SO;0'/:>#O%1/02#;:<#/SO8%L/:>#'+,#,L,82<;2#1/L,*#%.#&%S,:#;:<#S,:G#
@BBD#/*#;#*'8;',>/0#/:/'/;'/L,#%.#?+,#$)>+#F%&:*#H0+%%1#%.#$)S;:#T%SS):/0;'/%:#;'#78/9%:;#H';',#U:/L,8*/'2G#
Y%8#S%8,#/:.%8S;'/%:N#O1,;*,#L/*/'#%)8#&,K*/',Q#&&&G;*)G,<)R01;*R0%SS):/0;'/%:R;K%)'R&,11:,**RG#Y%8#
0%88,*O%:<,:0,N#O1,;*,#0%:';0'#H;8;+G?8;02Z;*)G,<)G##

#
$%&#'%#()*'#'+,#-../0,#()112#
#

!"!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

Executive Summary
[.#K,/:>#K)11/,<#;'#'+,#%../0,#&,8,#:%'#K;<#,:%)>+N#8,*,;80+,8*#.8%S#?+,#@8%A,0'#.%8#
B,11:,**#;:<#B%8C!D/.,#V@BBDW#;'#78/9%:;#H';',#U:/L,8*/'2#+;L,#.%):<#'+;'#
,SO1%2,,*#';8>,',<#&/'+#&%8CO1;0,#;K)*,#.;0,#A)*'#;*#K/>#;#0+;11,:>,#&+,:#'+,2#'82#'%#
,XO1;/:#'+,/8#O1/>+'#'%#%'+,8*G#
##
7*#O;8'#%.#;#'&%!2,;8#*')<2#%.#&%8CO1;0,#K)112/:>N#@8%.,**%8*#H;8;+#IG#?8;02#;:<#I,**#
JG#71K,8'*N#/:#0%:A):0'/%:#&/'+#O;*'#*')<,:'#;:<#0)88,:'#U:/L,8*/'2#%.#\,&#],X/0%#
@8%.,**%8#@;S,1;#D)'>,:!H;:<L/CN#+;L,#.%):<#'+;'#:,;812#%:,!.%)8'+#%.#7S,8/0;:#
,SO1%2,,*#&/11#,XO,8/,:0,#%../0,#K)112/:>#;'#*%S,#O%/:'#/:#'+,/8#&%8C#+/*'%82#VD)'>,:!
H;:<L/CN#?8;02N#^#71K,8'*N#[:#@8,**WG#?+,#8,*,;80+,8*_#O/%:,,8/:>#&%8C#%:#'+/*#/**),#/:#
'+,#U:/',<#H';',*#*)>>,*'*#'+;'#K)112/:>#0;:#0%S,#/:#;#L;8/,'2#%.#.%8S*N#/:01)</:>#
,X01)*/%:#;:<#/*%1;'/%:N#:/'O/0C/:>N#08/'/0/*SN#+)S/1/;'/%:#;:<#,L,:#+/''/:>#;:<#*1;OO/:>#
V?8;02N#D)'>,:!H;:<L/CN#^#71K,8'*N#455`WG#
#
#B+;'#S;8C*#'+/*#K,+;L/%8#;*#K)112/:>N#8;'+,8#'+;:#*/SO1,#0%:.1/0'N#/*#'+;'#'+,#;K)*,#/*#
O,8*/*',:'#;:<#';8>,'*#%.#;K)*,#./:<#/'#</../0)1'#/.#:%'#/SO%**/K1,#'%#<,.,:<#'+,S*,1L,*#
V$%,1#^#T%%O,8N#4555WG#()112/:>#;1*%#.%0)*,*#%:#;'';0C/:>#'+,#person#8;'+,8#'+;:#
0%:*'8)0'/L,12#08/'/a)/:>#'+,#task %8#work#%.#'+,#,SO1%2,,G#?;8>,'*#%.#K)112/:>#.,,1#;*#
'+%)>+#'+,2#;8,#0;)>+'#/:#;#./X,<#./>+'#;:<#1/C,:#'+,#,XO,8/,:0,#'%#'%8')8,#;:<#;#:/>+'S;8,#
.8%S#&+/0+#'+,2#0;::%'#;&;C,G#
#

?;8>,'*#&+%#',11#'+,/8#*'%82#%.',:#.;0,#</*K,1/,.#.8%S#0%&%8C,8*N#K%**,*#;:<#+)S;:#
8,*%)80,*#S;:;>,8*G#-'+,8*#%.',:#;**)S,#'+;'#'+,#;K)*,#/*#O,''2#%8#'+;'#'+,#';8>,'#/*#A)*'#;#
bO8%K1,S#,SO1%2,,Gc#B+,:#'82/:>#'%#',11#'+,/8#*'%8/,*#;:<#O8%S%',#0+;:>,N#*%S,#';8>,'*#
;0');112#;8,#K1;S,<#.%8#'+,/8#*/');'/%:*#;:<#K,0%S,#.)8'+,8#L/0'/S/9,<G#U:.%8'):;',12N#;#
*'%82#%.#;K)*,#'+;'#/*#:%'#<,,S,<#08,</K1,#/*#):1/C,12#'%#S%'/L;',#'+%*,#/:#O%&,8#'%#*',O#/:#
;:<#*'%O#'+,#K)112/:>G#?+/*#:%'#%:12#<;S;>,*#'+,#';8>,'#%.#;K)*,N#/'#;1*%#/*#0%*'12#.%8#
&/':,**/:>#0%&%8C,8*#;:<#'+,#%8>;:/9;'/%:#;*#;#&+%1,G##
#

[:#8,*O%:*,#'%#'+/*#</1,SS;N#'+/*#;8'/01,#O8%L/<,*#,/>+'#';0'/0*#'%#+,1O#K)112/:>#';8>,'*#
K,*'#',11#'+,/8#*'%8/,*#*%#'+;'#%'+,8#O,%O1,#1/*',:#;:<#./:<#'+,S#08,</K1,G#?+,*,#';0'/0*#
/:01)<,Q#"GW#(,#8;'/%:;1N#4GW#dXO8,**#,S%'/%:*#;OO8%O8/;',12N#MGW#@8%L/<,#0%:*/*',:'#
<,';/1*N#eGW#-..,8#;#O1;)*/K1,#*'%82N#fGW#(,#8,1,L;:'N#`GW#dSO+;*/9,#2%)8#%&:#0%SO,',:0,N#
6GW#H+%&#0%:*/<,8;'/%:#.%8#%'+,8*_#O,8*O,0'/L,*N#;:<#gGW#(,#*O,0/./0G#
$%&#'%#()*'#'+,#-../0,#()112#
#

!4!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

Background
?+,#;K/1/'2#'%#',11#;#08,</K1,#*'%82#;K%)'#K)112/:>#'+;'#O8%S%',*#0+;:>,#/*#/SO%8';:'#
K,0;)*,#%.#'+,#0%:*/<,8;K1,#0%*'*#%.#&%8CO1;0,#;K)*,N#:%'#*/SO12#.%8#'+,#/:</L/<);1#
&%8C,8N#K)'#;1*%#.%8#'+,#,SO1%2,,_*#.;S/12#;:<#.8/,:<*#;:<#'+,#%8>;:/9;'/%:_*#
O8%<)0'/L/'2#Vd/:;8*,:N#"hhhWG#B%8CO1;0,#K)112/:>#:%'#%:12#/SO,<,*#,..,0'/L,#&%8C#
0%SO1,'/%:#K)'#0;)*,*#*,8/%)*#O*20+%1%>/0;1N#O+2*/%1%>/0;1N#;:<#%00)O;'/%:;1#+;8S#'%#
';8>,'*N#/:01)</:>#.,,1/:>*#%.#/*%1;'/%:#;:<#*'/>S;'/9;'/%:N#*)/0/<,#;:<#O%*''8;)S;'/0#*'8,**#
</*%8<,8#Vd/:;8*,:#^#]/CC,1*,:N#455Mi#FA)8C%L/0N#]0T%8S;0CN#^#T;*/S/8N#455eWG#
#
?+,#.,,1/:>*#;**%0/;',<#&/'+#&%8CO1;0,#K)112/:>#;8,#:%'#):1/C,#

Victims feel
imprisoned,
powerless,
heartbroken
and confused.

'+%*,#%.#;:#;K)*,<#*O%)*,#%8#0+/1<G#j/0'/S*#.,,1#/SO8/*%:,<N#O%&,81,**N#
+,;8'K8%C,:#;:<#0%:.)*,<#V?8;02N#,'#;1N#455`WG#7:<N#):.%8'):;',12N#
&+,:#*%S,#%.#'+,S#.,,1#*'8%:>#,:%)>+#'%#*O,;C#%)'N#'+,2#;8,#.)8'+,8#
L/0'/S/9,<#&+,:#'+,2#',11#%'+,8*#;K%)'#'+,#;K)*,G#
#

?+,#/:;K/1/'2#'%#',11#*'%8/,*#;K%)'#L/0'/S/9;'/%:#;:<#'8;>,<2#/*#:%'#
):/a),#'%#&%8CO1;0,#K)112/:>#';8>,'*G#$%&,L,8N#K,0;)*,#'+,#O+,:%S,:%:#%.#&%8CO1;0,#
K)112/:>#/'*,1.#/*#S/*):<,8*'%%<#;:<#1;8>,12#):C:%&:N#):<,8*';:</:>#'+,#*'8)>>1,*#'+;'#
';8>,'*#+;L,#/:#',11/:>#'+,/8#*'%8/,*#/*#,*O,0/;112#/SO%8';:'#;:<#S;2#+,1O#,XO1;/:#'+,#
:,>;'/L,#0%:*,a),:0,*#K)112#';8>,'*#.;0,G#?+;'#/*N#';8>,'*#.8,a),:'12#,XO,8/,:0,#:%'#%:12#
+;8;**S,:'#K)'#;1*%#;#8,1;'/L,#1;0C#%.#*)OO%8'#.8%S#0%&%8C,8*#;:<#*)O,8L/*%8*N#;*#&,11#;*#
.8/,:<*#;:<#.;S/12#S,SK,8*N#;*#'+,2#'82#'%#;S,1/%8;',#%8#0+;:>,#'+,/8#O8,</0;S,:'G##
#

Why its difficult to tell victim stories

H'%8/,*#%.#*)..,8/:>#;8,#:%'#O%O)1;8#/:#'+,#U:/',<#H';',*G#@,%O1,#1/C,#'%#+,;8#;K%)'#
+,8%,*#8;'+,8#'+;:#L/0'/S*G#7:<#&+,:#*'%8/,*#%.#:,>1,0'#%8#O%L,8'2#;8,#'%1<N#7S,8/0;:*#
O8,.,8#;#$%8;'/%#71>,8!'2O,#+;OO2#,:</:>N#/:#&+/0+#'+,#<%&:'8%<<,:#bO)11#'+,S*,1L,*#)O#
K2#'+,#K%%'*'8;O*Gc#[:#;<</'/%:N#;OO8%O8/;',#&%8CO1;0,#K,+;L/%8#)*);112#/*#*,,:#;*#0;1S#
;:<#8;'/%:;1#8;'+,8#'+;:#;>/';',<#%8#,S%'/%:;1G#(,0;)*,#K,/:>#;:>82N#*;<N#%8#.,;8.)1#*/SO12#
/*#b:%'#;11%&,<c#;'#&%8CN#/'#/*#a)/',#):<,8*';:<;K1,#&+2#*'%8/,*#%.#L/0'/S/9;'/%:#;8,#8;8,G#
H%0/,';1#;:<#%8>;:/9;'/%:;1#O8,.,8,:0,*#1/S/'#'+,#'2O,*#%.#*'%8/,*#'+;'#0;:#K,#'%1<#;:<N#/:#
S;:2#&;2*N#'+/*#&%8C*#;>;/:*'#';8>,'*#%.#K)112/:>G##

$%&#'%#()*'#'+,#-../0,#()112#
#

!M!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

@,%O1,#&/'+#O%&,8#;8,#;K1,#'%#<,./:,#'+,#S,;:/:>*#%.#/<,;*N#&%8<*N#%8#,XO,8/,:0,*#.%8#
%'+,8*G#(2#<,./:/:>#;K)*,<#,SO1%2,,*_#,XO,8/,:0,*#;'#&%8C#:,>;'/L,12#;:<#K1;S/:>#'+,S#
.%8#'+,#S/*'8,;'S,:'N#%8>;:/9;'/%:;1#1,;<,8*#;8,#;K1,#'%#8,';/:#;:<#,XO;:<#'+,/8#%&:#O%&,8#
&+/1,#C,,O/:>#%'+,8#L%/0,*#.8%S#K,/:>#';C,:#*,8/%)*12G#Y%8#/:*';:0,N#'+,#0%SS,:'N#bH+,_*#
A)*'#;#</*>8):'1,<#,SO1%2,,Nc#</S/:/*+,*#'+,#L%/0,#%.#;:2#&%8C,8#

The stories of bully

victims often are not
allowed to be told

&+%#0%SO1;/:*#%.#S/*'8,;'S,:'G#[:</L/<);1*#';C,#/'#.%8#>8;:',<#'+;'#
*%S,#O,%O1,#V,G>GN#S;:;>,8*N#*)O,8L/*%8*N#1;&S;C,8*N#;:<#+)S;:#
8,0%)8*,#O,8*%::,1W#;8,#K,'',8#,a)/OO,<#K;*,<#%:#*O,0/;1/9;'/%:N#
O8%.,**/%:;1N#%8#,XO,8'#*';')*#'%#S;C,#<,0/*/%:*#%8#*O,;C#&+;'#/*#
0%:*/<,8,<#b'+,#'8)'+Gc#7<</'/%:;112N#'+,#:,>;'/L,#,..,0'*#%.#*%0/;1#
/:*'/')'/%:*#;8,#%.',:#&8%:>12#O,8*%:;1/9,<G#7:#,X;SO1,#%.#'+/*#0;:#

K,#*)SS,<#)O#/:#'+,#a),*'/%:N#bB,11N#/.#/'_*#*%#K;<#&+,8,#2%)#&%8CN#&+2#<%:_'#2%)#A)*'#
1,;L,kc#l),*'/%:*#1/C,#'+/*#O1;0,#8,*O%:*/K/1/'2#.%8#K)112/:>#%:#'+,#/:</L/<);1#;:<#
</S/:/*+#%8>;:/9;'/%:;1#%8#*%0/;1#8,*O%:*/K/1/'2#.%8#;K)*,#/:#'+,#&%8CO1;0,G##
#

7S,8/0;:*#'+,8,.%8,#S%8,#,;*/12#;00,O'#*'%8/,*#.8%S#%8>;:/9;'/%:;1#O%&,8#+%1<,8*#
;K%)'#bO8%K1,S#,SO1%2,,*c#'+;:#K,1/,L,#';8>,'*_#*'%8/,*#;K%)'#;K)*,G#?+,#*'%8/,*#%.#K)112#
L/0'/S*#%.',:#;8,#:%'#;11%&,<#'%#K,#'%1<N#;:<#):*)8O8/*/:>12N#,L,:#&+,:#8,*,;80+,8*#
,XO1/0/'12#;*C#K)112#';8>,'*#'%#</*0)**#'+,/8#*/');'/%:N#S;:2#+;L,#</../0)1'2#<%/:>#*%G#
H/S/1;8#'%#<%S,*'/0#L/%1,:0,#L/0'/S*N#/:</L/<);1*#K1;S,#'+,S*,1L,*#.%8#'+,#K)112/:>#
;0'/L/'2N#;:<#'+,2#+;L,#'8%)K1,#08,;'/:>#0%+,8,:'#*'%82#1/:,*#'+;'#O,8*);*/L,12#,XO8,**#
'+,/8#;K)*,G#
#

-.#0%)8*,N#/'#/*#;1*%#</../0)1'#'%#',11#;#*'%82#'+;'#O%',:'/;112#1,**,:*#%:,_*#%&:#
08,</K/1/'2G#H/S/1;8#'%#'+,#,XO,8/,:0,#%.#7:/';#$/11#<)8/:>#'+,#T1;8,:0,#?+%S;*#H)O8,S,#
T%)8'#+,;8/:>*N#0,8';/:#*'%8/,*#;8,#*/1,:0,<G#[.#'+,2#are#'%1<N#'+,#,..,0'#

workers face
risk when they
tell stories about
negative attention

/*#%.',:#'%#1,**,:#'+,#08,</K/1/'2#%.#'+,#',11,8#S%8,#'+;:#'%#<%#<;S;>,#
'%#'+,#;K)*,8G#7:;12*'*#*)>>,*'#'+;'#;#O8/S;82#8,;*%:#&+2#7:/';#
$/11_*#08,</K/1/'2#.,11#*%#S)0+#<)8/:>#'+,#T1;8,:0,#?+%S;*#H)O8,S,#
T%)8'#0%:./8S;'/%:#+,;8/:>*#/*#'+;'#K2#;<S/''/:>#?+%S;*_*#
+;88;**S,:'N#$/11#O8,*,:',<#+,8*,1.#;*#):;''8;0'/L,#;:<#&%8'+2#%.#
;K)*,#Vd/*,:+;8'#^#D;&8,:0,N#"hheWG#(,/:>#;#L/0'/S#0;88/,*#0)1')8;1#

/<,;*#%.#<,*,8L,<:,**i#8;O,#L/0'/S*#;8,#;*C,<#&+;'#'+,2#&,8,#&,;8/:>N#;:<#';8>,'*#%.#
&%8CO1;0,#;K)*,#;8,#a),*'/%:,<#;K%)'#'+,/8#K,+;L/%8#;:<#,..%8'*#'%#V%8#1;0C#'+,8,%.W#'%#
$%&#'%#()*'#'+,#-../0,#()112#
#

!e!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

O8%',0'#'+,S*,1L,*G#[:#7:/';#$/11_*#0;*,N#O,%O1,#&%:<,8,<#+%&#;#*%O+/*'/0;',<#1;&2,8#;:<#
,XO,8'#%:#&%8CO1;0,#1;&*#0%)1<#+;L,#b;11%&,<#+,8*,1.c#'%#K,#+;8;**,<#K2#T1;8,:0,#
?+%S;*#.%8#*%#S;:2#2,;8*#V$;8'N#"hheWG##
['#/*#:%#&%:<,8#'+;'#';8>,'*#%.#&%8CO1;0,#K)112/:>N#S%*'#%.#&+%S#+;L,#:%:,#%.#'+,#
*';')*#;:<#,<)0;'/%:;1#K,:,./'*#+,1<#K2#$/11N#.;0,#</*<;/:#&+,:#'+,2#'82#'%#',11#'+,/8#
*'%8/,*G#[:<,,<N#;*#1%:>#;*#&%8C,8*_#1,L,1#%.#*';')*#;:<#&%8'+#<,O,:<*#%:#'+,#O%*/'/L,#
;'',:'/%:#'+,2#8,0,/L,#.8%S#'+,/8#K%**,*#;:<#%'+,8#O%&,8.)1#%8>;:/9;'/%:;1#S,SK,8*N#
&%8C,8*#.;0,#8/*C#&+,:#'+,2#',11#*'%8/,*#;K%)'#:,>;'/L,#;'',:'/%:G##
#

Therapeutic Stories vs. Stories to Promote Change

#

F,*O/',#'+,#</../0)1'2#%.#',11/:>#;#*'%82#;K%)'#;K)*,N#'+,8,#;8,#>%%<#8,;*%:*#.%8#

';8>,'*#%.#K)112/:>#'%#</*0)**#'+,/8#*/');'/%:*G#Y/8*'N#O;*'#8,*,;80+#%:#'8;)S;#*)>>,*'*#'+;'#
';1C/:>#'+8%)>+#</*'8,**/:>#/:0/<,:'*#0;:#K,#/SO%8';:'#.%8#/:</L/<);1*_#8,0%L,82#
VD/,K,8S;::N#"hh"WG#@,%O1,#K,'',8#+;:<1,#'+,/8#,S%'/%:*#;:<#/11:,**,*#;**%0/;',<#&/'+#
'8;)S;#&+,:#'+,2#;8,#;K1,#'%#</*01%*,#'+,/8#,XO,8/,:0,*#'%#*)OO%8'/L,#;)</,:0,*G#
T%:.8%:'/:>#O,8*%:;1#;:<#,S%'/%:;1#/**),*N#,/'+,8#'+8%)>+#&8/'/:>#%8#';1C/:>#;K%)'#'+,SN#
0;:#+,1O#O8%S%',#O+2*/0;1N#*O/8/');1#;:<#S,:';1#&,11!K,/:>#V@,::,K;C,8N#"hh6WG#
?+,8,.%8,N#.8%S#;#'+,8;O,)'/0#O%/:'#%.#L/,&N#/'#/*#/SO%8';:'#'+;'#';8>,'*#,XO8,**#'+,/8#
,S%'/%:N#<,L;*';'/%:N#;:<#O;/:G#7*#*)0+N#K)112#';8>,'*#*+%)1<#0%:*/<,8#A%)8:;1/:>#;K%)'#
'+,*,#.,,1/:>*#;:<#*+;8/:>#'+,S#&/'+#1%L,<#%:,*#%8#'+,8;O/*'*G##
#

B+/1,#',11/:>#,S%'/%:;1#;:<#<,L;*';'/:>#*'%8/,*#0;:#K,#+,;1/:>N#/'#/*#08)0/;1#'+;'#'+,#
K)112#';8>,'#</..,8,:'/;',#K,'&,,:#'+,#'+,8;O,)'/0#*'%82N#&+/0+#0;:#K,#S,;:<,8/:>#;:<#
,S%'/%:;1N#;:<#'+,#*'%82#0%:*'8)0',<#.%8#<,0/*/%:!S;C,8*#/:#%8<,8#'%#O8%S%',#0+;:>,G#[:#
*+%8'N#&+/1,#*+;8/:>#<,,O12#,S%'/%:;1#;:<#</*')8K/:>#,L,:'*#S;2#+,1O#/:#'+,#';8>,'_*#
8,0%L,82N#<%/:>#*%#/*#1,**#1/C,12#'%#0;';129,#O%1/'/0;1#;0'/%:#VH+)S;:#^#(%+S,8N#455eW##
#

Targets often have

very limited windows
of opportunity to tell
their storyso it is
crucial that they
make the most of
their time.
$%&#'%#()*'#'+,#-../0,#()112#
#

?;8>,'*#)*);112#+;L,#L,82#1/S/',<#&/:<%&*#%.#%OO%8'):/'2#'%#',11#
'+,/8#*'%82#'%#*)O,8L/*%8*#%8#+)S;:#8,*%)80,#O,8*%::,1G#Y%8#/:*';:0,N#
'+,2#S;2#%:12#K,#;K1,#'%#</*0)**#'+,#;K)*,#<)8/:>#;#*+%8'#>8/,L;:0,#
+,;8/:>N#;#A%K#8,L/,&N#%8#;#*O,0/;1#S,,'/:>#&/'+#;#*)O,8L/*%8G#[.#
';8>,'*#&;:'#'%#0+;:>,#'+,/8#K)112/:>#*/');'/%:N#/'#/*#08)0/;1#'+;'#'+,2#
S;C,#'+,#S%*'#%.#'+,/8#1/S/',<#'/S,#&/'+#%8>;:/9;'/%:;1#<,0/*/%:!
S;C,8*N#;:<#',11#;#*'%82#'+;'#/*#+,;8<#;*#0%SO,',:'#;:<#08,</K1,G##
!f!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

Eight Tactics for Explaining Workplace Abuse to Decision-Makers

@;*'#,X;S/:;'/%:*#%.#'8;)S;#:;88;'/L,*#0%)O1,<#&/'+#?+,#@8%A,0'#.%8#B,11:,**#;:<#
B%8C!D/.,#8,*,;80+#*)>>,*'#'+;'#';8>,'*#%.#&%8CO1;0,#K)112/:>#;8,#0%:*/<,8,<#S%*'#
08,</K1,#&+,:#'+,/8#,XO1;:;'/%:*#;8,#S;8C,<#K2#8;'/%:;1/'2#;:<#1/:,;8/'2N#8,1,L;:0,N#<,';/1N#
0%:*/*',:02N#;:<#O1;)*/K/1/'2G#Y)8'+,8S%8,N#';8>,'*#*+%)1<#;'',SO'#'%#';1C#about#8;'+,8#
'+;:#O,8*%:;112#display#'+,#,S%'/%:;1#O;/:#%.#;K)*,G#$,8,#;8,#,/>+'#';0'/0*#<,*/>:,<#'%#
+,1O#K)112#';8>,'*#',11#0%:L/:0/:>#*'%8/,*#'%#<,0/*/%:!S;C,8*G#

1) Be rational
Y%8#K,'',8#%8#&%8*,N#'+,#;OO,;8;:0,#%.#8;'/%:;1/'2#/*#;#0,:'8;1#.,;')8,#%.#08,</K/1/'2#/:#
%8>;:/9;'/%:;1#*,''/:>*G#@,%O1,#1/C,#'%#+,;8#'+,#8,;*%:*#why#,L,:'*#%00)8G#]%8,#
*O,0/./0;112N#@BBD#8,*,;80+,8*#.%):<#'+;'#';8>,'*#&+%#</*O1;2,<#8;'/%:;1/'2#'+8%)>+#
1/:,;8#*'%82',11/:>#;:<#O8%L/<,<#0%:08,',#8,;*%:*#.%8#&+2#'+,#*/');'/%:#%00)88,<#&,8,#
L/,&,<#;*#S%8,#8;'/%:;1G##
#

?+,8,.%8,N#;#C,2#O;8'#%.#K,/:>#8;'/%:;1#/*#',11/:>#'+,#*'%82#/:#;#

Tips

1/:,;8#.;*+/%:G#?;8>,'*#&+%#',11#08,</K1,#*'%8/,*#;8,#;K1,#'%#,XO1;/:#

B8/',#%)'#'+,#*'%82##
;+,;<#%.#'/S,N########
K,.%8,#S,,'/:>#########
&/'+#*)O,8L/*%8*G#
#

?+,#*'%82#*+%)1<#
O/:O%/:'#M!f#08/'/0;1#
/:0/<,:'*G#
#

@8;0'/0,#',11/:>#'+,###
*'%82#'%#*%S,%:,#,1*,G#
#

];C,#;:#%)'1/:,#;:<#
';C,#/'#'%#'+,#S,,'/:>G#

'+,#K;0C>8%):<#%.#'+,/8#8,1;'/%:*+/O*#&/'+#'+,#K)112#;:<#&+2#'+,#
8,1;'/%:*+/O*#):.%1<,<#/:#;#<,*'8)0'/L,#&;2G#?+/*#0;:#K,#</../0)1'N#
,*O,0/;112#/.#K)112#';8>,'*#;8,#/:#'+,#S/<<1,#%.#'+,#'8;)S;G##
#

$%&,L,8N#>/L,:#'+;'#S;:2#';8>,'*#+;L,#.,&#%OO%8'):/'/,*#'%#
,XO1;/:#'+,/8#*/');'/%:*#'%#;#K%**#%8#+)S;:#8,*%)80,*#S;:;>,8N#/'#/*#
/SO%8';:'#'+;'#'+,2#O1;:#'+,/8#:;88;'/L,#*%#'+;'#/'#O8,*,:'*#;#1/:,;8#
*'%82#1/:,G#[:#*'%8/,*#,L;1);',<#;*#S%*'#08,</K1,N#.%8#/:*';:0,N#K)112#
';8>,'*#O/:O%/:',<#;#08/'/0;1#/:0/<,:'#'+;'#S;8C,<#'+,#K,>/::/:>#%.#
'+,#K)112/:>N#'+,:#&,:'#%:#'%#L/L/<12#*O,0/.2#L;8/%)*#/:0/<,:'*#%.#

K)112/:>N#'+,/8#8,*O%:*,*#'%#'+,#;K)*,#;:<N#./:;112N#+%&#'+,2#;'',SO',<#8,*%1)'/%:G H/:0,#
&%8CO1;0,#;K)*,#0;:#seem#):K,1/,L;K1,N#/'#/*#,*O,0/;112#/SO%8';:'#.%8#';8>,'*#'%#O8%L/<,#;#
01,;8#;:<#1%>/0;1#*'%821/:,#'+;'#/*#,;*2#.%8#'+,#1/*',:,8R8,;<,8#'%#.%11%&G##
#
#

$%&#'%#()*'#'+,#-../0,#()112#
#

!`!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

2) Express emotions appropriately

?+,#S%*'#08,</K1,#:;88;'/L,*#;8,#'+%*,#/:#&+/0+#';8>,'*#0;O')8,#;:<#0%SS):/0;',#'+,#
,S%'/%:;1/'2#%.#'+,#K)112/:>#,XO,8/,:0,#&/'+%)'#</*O1;2/:>#'+,#,S%'/%:*#<,*08/K,<G#
H'%8/,*#;8,#S%8,#0%:L/:0/:>#&+,:#'+,2#<,';/1#O8,0/*,12#'+,#';8>,'*_#,S%'/%:;1#,XO,8/,:0,#
;:<#8,;0'/%:*N#;:<#&+,:#'+,2#)*,#L/L/<#S,';O+%8*#'+;'#;8,#,L%0;'/L,#;*#&,11#;*#01,;8#'%#
'+,#1/*',:,8G#7'#'+,#*;S,#'/S,N#';8>,'*#;8,#'+%)>+'#S%*'#08,</K1,#&+,:#'+,/8#K%<2#;:<#
L%/0,#O8%A,0'#;:#;)8;#%.#0;1S#;:<#8,;*%:G#Y%8#/:*';:0,N#/:#'+,#.%11%&/:>#,X0,8O'*N#';8>,'*#
b',11c#;K%)'#'+,#,S%'/%:;1#<,L;*';'/%:#%.#'+,#K)112/:>N#2,'#'+,2#S;/:';/:#;#0;1S#L%/0,#;:<#
<,S,;:%8Q#
#
#

Tips

?%#+,1O#S;:;>,#
,S%'/%:*N#,:L/*/%:#
2%)8*,1.#;*#;#A%)8:;1/*'#
';1C/:>#;K%)'#;:%'+,8#
O,8*%:G##

bI feel like I have Kick Me tattooed on my

forehead.

It (the bullying) pushed me into the role of being a

child. That I was being scolded for doing something so

horrible and the emptiness and that blackness that I

T8,;',#;#L/L/<#L,8K;1#
/S;>,#%.#'+,#;K)*,N#K)'#
;L%/<#K,0%S/:>#
</*'8;)>+'#%8#
/:0%:*%1;K1,G##

felt because automatically I took on the role of Oh my

God. I did something wrong.
x

@8;0'/0,#',11/:>#'+,#*'%82#
S)1'/O1,#'/S,*#)*/:>#;#
0;1S#L%/0,#;:<#;#
0%:./<;:'#K%<2#
1;:>);>,G#

emotionally equipped to handle dealing with my

family. I was no longer happy. I couldnt deal with
anything and I turned my back on my family. . . . I was
either online, reading a book, watching TV, I didnt

B+/1,#',11/:>#'+,#*'%82N#
/.#:,0,**;82N#O;)*,#;:<#
';C,#;#K8,;'+#'%#S;:;>,#
,S%'/%:*G#

I was getting to the point where I was not

care. Just whatever I could do to be alone. It was just

an emotional nightmare.
#

#
[:#'+,*,#,X0,8O'*N#'+,#';8>,'*#01,;812#</*0)**#'+,#,S%'/%:;1#0%*'*#%.#&%8CO1;0,#
K)112/:>G#$%&,L,8N#/:#<%/:>#*%N#'+,2#<%#:%'#082N#*+;C,N#%8#8;/*,#'+,/8#L%/0,#&+/1,#
</*0)**/:>#'+,#/**),G##
#

@BBD#8,*,;80+,8*#.%):<#'+;'#'+,#1,;*'#K,1/,L;K1,#';8>,'*N#/:#0%:'8;*'N#displayed '+,#
:,>;'/L,#,S%'/%:*#;**%0/;',<#&/'+#K)112/:>G#?+/*#0;S,#/:#'+,#.%8S#%.#*%.'N#%.',:#/:;)</K1,#
L%/0,*#'+;'#O;/:',<#'+,#',11,8#;*#</*'8;)>+'N#;:<#O,8+;O*#):*';K1,#%8#+2*',8/0;1G#-:,#';8>,'N#
$%&#'%#()*'#'+,#-../0,#()112#
#

!6!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

.%8#,X;SO1,N#,XO1;/:,<#/:#;#&;L,8/:>#L%/0,N#bSometimes I cry on my way there. . .

.Sometimes I scream because I dont want to go there. I dont want to go. . . Im in a
terrible depression. They keep raising my medications.c#
#

@;8'/0)1;812#&/'+#:;mL,#;)</,:0,*#&+%#;8,#):.;S/1/;8#&/'+#'+,#0%*'12#,..,0'*#%.#
K)112/:>N#'+,*,#*';',S,:'*#0;:#,;*/12#+%%C#/:'%#;#K,1/,.#*2*',S#'+;'#<,O8,**,<#,SO1%2,,*#
;8,#08;92N#;:<#8,/:.%80,#'+,#/<,;#'+;'#'+,#';8>,'*_#,S%'/%:;1#O8%K1,S*#S;2#K,#'+,#0;)*,N#
8;'+,8#'+;:#;#8,*)1'N#%.#'+,#K)112/:>#,XO,8/,:0,*G#
#

7*#</*0)**,<N#'+,8,#/*#;#'/S,#;:<#O1;0,#.%8#,SK%<2/:>#'+,#,S%'/%:;1#<,L;*';'/%:#%.#
&%8CO1;0,#K)112/:>G#$%&,L,8N#/.#'+,#>%;1#%.#'+,#*'%82#/*#'%#,:1/*'#'+,#+,1O#%.#;#*)O,8L/*%8#
%8#+)S;:#8,*%)80,#O,8*%::,1N#'+,#';8>,'#*+%)1<#8,;1/9,#'+;'#;#0;1S#<,S,;:%8#&/11#K,'',8#
,:;K1,#'+,#1/*',:,8#'%#8,*O%:<#K2#.%0)*/:>#%:#'+,#K)112_*#K,+;L/%8#V8;'+,8#'+;:#K,/:>#
%L,8&+,1S,<#K2#'+,#';8>,'_*#,S%'/%:*#;:<#<,L;*';'/%:GWG#
#

3) Provide consistent details

#

T8,</K1,#:;88;'/L,*#;8,#<,';/1,<#;:<#0%:*/*',:'G#HO,0/./0;112N#;:#;K):<;:0,#%.#<,';/1#
'2O/0;112#/*#8,;<#;*#;#*/>:#%.#;)'+,:'/0/'2N#;:<N#%L,8#'/S,N#'+,#

Tips

0%:*/*',:02#%.#'+,#',11/:>#V;:<#8,',11/:>W#%.#'+%*,#<,';/1*#/*#
/:',8O8,',<#;*#.)8'+,8#,L/<,:0,#%.#;#'8)'+.)1#*'%82G##

?%#'+,#,X',:'#O%**/K1,N#
<%0)S,:'#'+,#<,';/1*#%.#
;K)*,#;*#/'#%00)8*G##

[.#:%#8,0%8<#,X/*'*N#*/'#
<%&:#&/'+#;#0;1,:<;8#
;:<#O/,0,#'%>,'+,8#
S,S%8/,*#&/'+#;*#S)0+#
<,';/1#%.#,;0+#/:0/<,:'#;*#
O%**/K1,G#
#

U'/1/9,#'+,#S,S%8/,*#%.#
0%!&%8C,8*#&+%#+;L,#
&/':,**,<#'+,#K)112/:>G#

T%:'8;8/12N#8,S,SK,8/:>#<,';/1*#;.',8#'+,#%8/>/:;1#:;88;'/%:#%8#
.%8>,''/:>#<,';/1*#;08%**#8,',11/:>*#%.#'+,#*'%82#/*#*,,:#;*#;#*/>:#%.#
<,0,O'/%:n&+,'+,8#%8#:%'#'+/*#/*#;0');112#'+,#0;*,G#@BBD#
8,*,;80+,8*#.%):<#'+;'#';8>,'*#&+%#O8%L/<,<#;#:)SK,8#%.#*O,0/./0N#
01,;812#;8'/0)1;',<#;:<#S,S%8;K1,#<,';/1*#8,>;8</:>#'+,/8#
,XO,8/,:0,*#&/'+#'+,#K)112#;:<#'+,/8#%&:#O,80,O'/%:*#;:<#8,;0'/%:*#
&,8,#<,,S,<#S%*'#08,</K1,G#Y%8#/:*';:0,N#/:#'+,#.%11%&/:>#*'%82N#

?%#+,1O#,:*)8,#
0%:*/*',:02N#&8/',#<%&:#
&+;'#2%)#8,O%8'#'%#
*)O,8L/*%8*#;:<#8,.,8#
K;0C#'%#'+/*#&+,:#
S;C/:>#.)')8,#8,O%8'*G#

#
$%&#'%#()*'#'+,#-../0,#()112#
#

'+,#';8>,'#/*#;K1,#'%#;8'/0)1;',#O;*'#/:',8;0'/%:*#&/'+#;#+/>+#;S%):'#
%.#<,';/1Q#
#

And she come after me and just started screaming and the
finger was out and she was in my face and I kept backing up
!g!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

because I was sitting there thinking This woman is going to hit me. I just remember her
screaming dont you ever EVER blind side me again. You EVER blind side me again in a
meeting . . . And just the look on her face. . .
?+,# ';8>,'# 8,1;',*# +/*# /:',8;0'/%:*# &/'+# *)0+# O8,0/*/%:# ;:<# L/L/<:,**# '+;'# '+,#
8,;<,8R1/*',:,8# K,>/:*# '%# K,1/,L,# '+;'# '+,# ba)%',*c# ;8,N# /:# .;0'N# ,X;0'# 8,O1/0;'/%:*# %.# '+,#
0%:L,8*;'/%:*G## #
#

4) Offer a plausible story

#

?8;)S;#:;88;'/L,*#;8,#K,1/,L;K1,#'%#'+,#,X',:'#'+,2#;8,#bO1;)*/K1,Gc#(,0;)*,#
&%8CO1;0,#K)112/:>#/*#1;8>,12#;:#/:L/*/K1,#;:<#):C:%&:#/**),N#S;:2#<,0/*/%:!S;C,8*#
:,,<#'%#K,#0%:L/:0,<#'+;'#K)112/:>#/*#/:#.;0'#;#b8,;1c#O+,:%S,:%:G#

Tips

?+,8,.%8,N#&+,:#,XO1;/:/:>#'+,#O8%K1,SN#';8>,'*#*+%)1<#0%:*/<,8#

=,.,8,:0,#O)K1/*+,<#
8,O%8'*#'+;'#L,8/.2#'+,#
&%8CO1;0,#K)112/:>#
O+,:%S,:%:G#

8,.,8,:0/:>#%8#;0');112#O8%L/</:>#O)K1/*+,<#1/',8;')8,#;K%)'#

U*,#.;S/1/;8#S,';O+%8*#
'%#<,*08/K,#,XO,8/,:0,*G#
#

J,,O#2%)8#*'%8/,*#;*#
*/SO1,#;*#O%**/K1,G#
#

F%:_'#<&,11#%:#
%)'8;>,%)*#,L,:'*#'+;'#
%'+,8*#;8,#:%'#1/C,12#'%#
K,1/,L,G#

&%8CO1;0,#K)112/:>#V*)0+#;*#'+/*#;8'/01,#%8#%'+,8#*%)80,*#1/*',<#/:#
'+,#K/K1/%>8;O+2WG#@)K1/*+,<#8,O%8'*#*0/,:'/./0;112#L,8/.2#'+,#
,X/*',:0,#;:<#0%*'*#%.#&%8CO1;0,#K)112/:>#;:<#S;C,#/'#1,**#1/C,12#
'+;'#S;:;>,8*#&/11#</*S/**#'+,#;K)*,#;*#/S;>/:;82#VD)'>,:!
H;:<L/CN#455`WG##
#

Y)8'+,8S%8,N#;00%):'*#%.#'+,#;0'/L/'/,*#;**%0/;',<#&/'+#%:,_*#
'8;)S;#:,,<#'%#K,#K,1/,L;K1,#;:<#.;S/1/;8#'%#<,0/*/%:!S;C,8*G#
(,+;L/%8#'+;'#.;11*#%)'*/<,#%.#'+,#1/*',:,8_*#,XO,8/,:0,#%8#'+,#8;:>,#
%.#&+;'#'+,2#>,:,8;112#O,80,/L,#;*#b:%8S;1c#/*#1/C,12#'%#K,#8,;<#;*#

/SO1;)*/K1,#;:<#/:08,</K1,#V,L,:#/.#/'#/*N#/:#.;0'N#'8),WG##
#

?;8>,'*#<,,S,<#;*#S%*'#08,</K1,#<,*08/K,<#K,+;L/%8#'+;'#&;*#.;S/1/;8#'%#S%*'#;<)1'*N#
;:<#'+,#S,';O+%8*#)*,<#V.%8#,X;SO1,N#K,/:>#*0%1<,<#1/C,#;#0+/1<W#&,8,#/S;>,*#'+;'#;1/>:#
&/'+#.;S/1/;8#*%0/,';1#S2'+*G##
#

5) Be relevant
#

[:#;<</'/%:N#K,1/,L;K1,#*'%8/,*#;8,#8,1,L;:'#;:<#'%#'+,#O%/:'G#(,0;)*,#K)112/:>#0;)*,*#
*)0+#O,8*%:;1#+;8SN#K%'+#O+2*/0;112#;:<#,S%'/%:;112N#S;:2#';8>,'*_#./8*'#/:*'/:0'#/*#'%#./11#
$%&#'%#()*'#'+,#-../0,#()112#
#

!h!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

'+,/8#*'%8/,*#&/'+#</*0)**/%:#%.#'+,#/:A)*'/0,#%.#'+,#;K)*,#;:<#+%&#/'_*#0;)*,<#'+,S#
'8;)S;N#*;<:,**#;:<#/:A)82G#$%&,L,8N#.8%S#;#1,>;1R8;'/%:;1#L/,&O%/:'N#'+,#%:12#relevant#
<,';/1*#;8,#'+%*,#O,8';/:/:>#'%#'+,#K)112_*#K;<#K,+;L/%8#;:<N#'%#;#1,**,8#,X',:'N#'+,#
';8>,'RL/0'/S_*#K,+;L/%8G#]%8,#*O,0/./0;112N#08,</K1,#*'%8/,*#%.#K)112/:>#.%0)*#O8/S;8/12#%:##
'+,#K)112_*#K,+;L/%8#;:<#8,;0'/%:*G#7*#*)0+N#*/>:/./0;:'#';1C#'/S,#*+%)1<#</*0)**#'+,#K)112#
;:<#+/*R+,8#;0'/%:*N#8;'+,8#'+;:#.%0)*/:>#%:12#%:#'+,#';8>,'*_#%&:#.,,1/:>*#;K%)'#'+,#
*/');'/%:G##
#

?;8>,'*#;1*%#*+%)1<#S;C,#/'#C:%&:#/.#%'+,8#,SO1%2,,*#/:#'+,#

Tips

%8>;:/9;'/%:#&,8,#';8>,',<#K2#'+,#K)112G#?+/*#,SO+;*/9,*#'+,#1;8>,8#

Y%0)*#%:#'+,#K)112_*#
;0'/%:*#'+;'#&,8,#
/:;OO8%O8/;',G#

+;8S#%.#'+,#;K)*,#K,0;)*,#/'#;..,0'*#S%8,#'+;:#%:,#,SO1%2,,G#7*#
%:,#';8>,'#8,L,;1,<N#bIm like number fourteen in people of who

F%#:%'#/:01)<,#
,X'8;:,%)*#%8#
,X;>>,8;',<#<,';/1*######
%8#,L,:'*G#

she has tried to get rid of.c

[:<,,<N#0%11,0'/L,#8,*/*';:0,#0;:#K,#S)0+#S%8,#,..,0'/L,#'+;:#

F/*0)**#2%)8#0;*,#&/'+#
%'+,8#;K)*,<#,SO1%2,,*#
./8*'#;:<#O8%L/<,#;#
b):/',<#.8%:'c#'%#'+,#
*)O,8L/*%8G#

8,*/*'/:>#;1%:,G#[:#;#*')<2#%.#K)11/,<#,SO1%2,,*#0%:<)0',<#K2#
@;S,1;#D)'>,:!H;:<L/C#V455`WN#:%:,#%.#'+,#,SO1%2,,*#&+%#
0%11,0'/L,12#8,*/*',<#&,8,#./8,<N#&+/1,#45o#%.#'+%*,#&+%#8,*/*',<#

d:0%)8;>,#*)O,8L/*%8*#
'%#';1C#'%#%'+,8#
,SO1%2,,*#&+%#+;L,#
K,,:#';8>,'*#%.#K)112/:>G#

%:#'+,/8#%&:#&,8,#./8,<G ?+8%)>+#<,';/1/:>#'+,#&;2*#'+;'#%'+,8*#/:#
'+,#%8>;:/9;'/%:#;8,#K)11/,<N#';8>,'*#0;:#/:08,;*,#'+,/8#%&:#
08,</K/1/'2#K2#0%):',8/:>#;:2#K,1/,.R;8>)S,:'#'+;'#'+,#';8>,'#/*#
*%1,12#;'#.;)1'G#=;'+,8N#*/:0,#S;:2#%'+,8*#;1*%#;8,#';8>,',<N#'+,#

.;)1'#/*#S%8,#./8S12#O1;0,<#%:#'+,#K)112G#
#

6) Emphasize your own competence

#

?;8>,'*#;1*%#0;:#/:08,;*,#'+,/8#*';:</:>#K2#<,*08/K/:>#'+,#&;2*#'+;'#'+,2#;8,#
0%SO,',:'#;:<#*'8%:>#,SO1%2,,*G#F%/:>#*%#+,1O*#,*';K1/*+#'+,#.;0'#'+;'#'+,#K)112/:>#/*#:%'#
;#8,*)1'#%.#O%%8#O,8.%8S;:0,#%:#'+,#A%K#;:<#8,/:.%80,*#'+;'#';8>,'#,SO1%2,,*#;8,#:%'#
*/SO12#bO8%K1,S#,SO1%2,,*Gc#B+,:#',11/:>#'+,/8#*'%8/,*N#/'#/*#+,1O.)1#.%8#';8>,'*#'%#8,S/:<#
1/*',:,8*#'+;'#'+,2#;8,#O8%.,**/%:;1#;:<#+/>+12#8,>;8<,<#K2#%'+,8*G#?+/*N#/:#')8:N#*)OO%8'*#
'+,#%L,8;11#01;/S#'+;'#they#;8,#:%'#8,*O%:*/K1,#.%8#'+,#K)112/:>G#
#
#

$%&#'%#()*'#'+,#-../0,#()112#
#

!"5!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

#
#
?;8>,'*#&+%#;8,#L/,&,<#;*#S%*'#0%SO,',:'#<,O/0'#'+,S*,1L,*#;*#O8%;0'/L,#;:<#*'8%:>#
O,%O1,G#?;8>,'*#*+%)1<#S;C,#/'#01,;8#'+;'#'+;'#'+,2#</<#:%'#O;**/L,12#;00,O'#'+,#K)112_*#
K,+;L/%8#K)'#'8/,<#;#L;8/,'2#%.#*'8;',>/,*#V/:#;<</'/%:#'%#&%8C/:>#+;8<,8W#'%#<,;1#&/'+#'+,#
/**),G#Y%8#/:*';:0,N#/.#?;8>,'*#+;L,#*'%%<#)O#'%#'+,#K)112N#'+,2#*+%)1<#.8;S,#'+,S*,1L,*#;*#
*%S,%:,#&+%#/*#K8;L,#;:<#&/11/:>#'%#<,.,:<#'+,S*,1L,*G#(2#<%/:>#*%N#';8>,'*#*)>>,*'#'+;'#
'+,2#;8,#:%'#L/0'/S*N#K)'#./>+',8*#;:<#*)8L/L%8*G#

Tips

?;8>,'*#*+%)1<#;L%/<#.8;S/:>#'+,S*,1L,*#;*#O;**/L,12#

$/>+1/>+'#0;8,,8#
*)00,**,*#;:<#,X0,11,:'#
8,L/,&*G#

;00,O'/:>#'+,/8#K)112/:>#,XO,8/,:0,*G#?+,#1,;*'#08,</K1,#:;88;'/L,*#
&,8,#L%/<#%.#;:2#</*0)**/%:#%.#'+,#';8>,'_*#O8%;0'/L,#,..%8'#'%#

F,';/1#,..%8'*#S;<,#'%#
,:<#'+,#;K)*,G#

8,*%1L,#'+,#O8%K1,S*#;'#&%8CG#B+,:#';8>,'*#O8,*,:'#'+,S*,1L,*#;*#

dXO1;/:#+%&#&%8CO1;0,#
O,8.%8S;:0,#/*#+/:<,8,<#
K2#'+,#K)112_*#K,+;L/%8G#
#

F%#:%'#;>8,,#&/'+#'+,#
K)112_*#:,>;'/L,#
0+;8;0',8/9;'/%:*G#

L/0'/S*N#/'#/*#,;*2#.%8#%'+,8*#'%#;**)S,#'+;'#'+,2#<,*,8L,<#'+,/8#.;',G##
#

71*%N#';8>,'*#*+%)1<#:%'#/:;<L,8',:'12#';C,#%&:,8*+/O#%.#'+,/8#
*)OO%*,<#K;<#K,+;L/%8G#@BBD#8,*,;80+,8*#.%):<#'+;'#*%S,#
';8>,'*#&,8,#*%#K,;',:#<%&:#K2#'+,#K)112/:>#'+;'#&+,:#8,1;2/:>#
'+,/8#*'%8/,*N#'+,2#*;/<#'+/:>*#*)0+#;*N#bI am a bad employeeGc##
#

B+,:#';8>,'*#O8,*,:'#'+,S*,1L,*#*%#:,>;'/L,12N#/'#/*#',SO'/:>#.%8#'+,#1/*',:,8#'%#
K,1/,L,#'+;'#'+,#'8,;'S,:'#/*#:%'#K)112/:>N#K)'#8;'+,8#/*#;OO8%O8/;',#.,,<K;0C#>/L,:#'+,/8#
O%%8#O,8.%8S;:0,G#H%S,#';8>,'*#./11,<#'+,/8#*'%8/,*#&/'+#:,>;'/L,#*,1.!8,O8,*,:';'/%:*#
&%8<,<#/:#&;2*#'+;'#*)>>,*',<#'+;'#'+,#';8>,'#;00,O',<#'+,S#;*#'8)'+G#7*#*)0+N#'+,#,..,0'#
%.#'+,*,#8,O8,*,:';'/%:*#/*#'%#08,;',#;#O/0')8,#%.#'+,#';8>,'#'+,#O8%K1,SG##
#

7) Show consideration for others perspectives #

#

?;8>,'*#*+%)1<#*+%&#0%:*/<,8;'/%:#.%8#%'+,8*_#O,8*O,0'/L,*G#?;8>,'*#&+%#&,8,#
<,,S,<#S%*'#08,</K1,#<,S%:*'8;',<#8,0%>:/'/%:#/:#'+,/8#*'%8/,*#'+;'#%)'*/<,8*#;8,#1/C,12#'%#
O,80,/L,#'+,S#;*#b&+/:,8*c#%8#'+;'#%'+,8*#S/>+'#'+/:C#'+,#*/');'/%:#*%):<*#b08;92Gc#
(,1/,L;K1,#';8>,'*#;1*%#<,S%:*'8;',<#'+;'#'+,2#+;<#;'',SO',<#'%#):<,8*';:<#'+,#K)112_*#
K,+;L/%8#;:<#,L,:#'8/,<#'%#+;L,#*2SO;'+2#.%8#'+,/8#;K)*,8G#-:,#';8>,'#,XO1;/:,<#'+;'#

$%&#'%#()*'#'+,#-../0,#()112#
#

!""!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

&+,:#'+,#K)112#L,8K;112#;'';0C,<#+/S#'+;'#*+,#S;2#:%'#+;L,#8,;1/9,<#+%&#+%*'/1,#*+,#&;*#
K,/:>G#H)0+#0%:L,8*;'/%:;1#S%L,*#*+%&#'+,#';8>,'#'%#K,#,SO;'+/0#;:<#1/C,;K1,G#
@,8*O,0'/L,#';C/:>#;1*%#/:08,;*,*#'+,#;)</,:0,_*#.;/'+#/:#';8>,'*#;*#8,1/;K1,#*'%82',11,8*#
K2#'+,/8#,..%8'*#'%#*+%&#0%:0,8:#:%'#A)*'#.%8#'+,S*,1L,*#K)'#.%8#0%&%8C,8*#;:<#'+,#
%8>;:/9;'/%:#;*#;#&+%1,G#-:,#';8>,'#,XO1;/:,<Q#

Tips
70C:%&1,<>,#'+;'#'+,#
K)112#S;2#:%'#8,;1/9,#'+,#
,..,0'#+/*R+,8#;0'/%:*#
+;L,#%:#2%)#;:<#'+,#
%8>;:/9;'/%:G#

Its like I used to give 120 percent all the time. I felt like it was
my job to lead an example. Come in early, do that job, get it done,
get it done right. And was getting beat up because my projects
were successful, my work was successful. Now I do C+ work which

[:</0;',#'+;'#2%)#8,;1/9,#
'+,#,L,:'*#2%)#;8,#
8,O%8'/:>#S;2#K,#+;8<#'%#
K,1/,L,G#

grates against my nature to fly under the radar. I dont want to be

noticed. . . And its just that Im not gonna give them more than I
have to. I will do what I have to to keep my job, to get my

dXO1;/:#'+,#:,>;'/L,#
,..,0'*#%.#'+,#K)112/:>#
%:#%'+,8*#;:<#'+,#
%8>;:/9;'/%:G#

paycheck, and get my retirement. . . And thats your taxes hard at

work right there.
T%:L,8*;'/%:;1#S%L,*#*)0+#;*#'+,*,#*)>>,*'#'+;'#';8>,'*#;8,#

0%:0,8:,<#;K%)'#'+,#K)112/:>#:%'#%:12#K,0;)*,#%.#;#:,>;'/L,#/SO;0'#%:#'+,S*,1L,*N#K)'#
K,0;)*,#%.#'+,#:,>;'/L,#/SO;0'#%:#O,,8*#;:<#'+,#%8>;:/9;'/%:;1#K%''%S#1/:,G##

8) Be specific
#

d..,0'/L,#0%SS):/0;'%8*#)*,#0%:08,',N#*O,0/./0#1;:>);>,#'+;'#8,:<,8*#'+,/8#
,XO1;:;'/%:*#01,;8#;:<#,;*/12#):<,8*'%%<G#?+,#1,;*'#08,</K1,#*'%8/,*#;8,#L;>),#;:<#)*,#
/:<,./:/',#O8%:%):*#*)0+#;*#b'+,2c#;:<#b*+,Nc#'%#8,.,8#'%#S)1'/O1,#O;8'/,*N#;:<#1/*',:,8*#
+;L,#0%:*/<,8;K1,#</../0)1'2#.%11%&/:>#*)0+#*'%8/,*G#Y%8#,X;SO1,N#%:,#';8>,'#/:#'+,#*')<2#
%..,8,<#'+,#.%11%&/:>#b,XO1;:;'/%:c#%.#'+,#K)112/:>#,XO,8/,:0,Q##
#

These supervisors were giving me evaluations but were not getting any
input from the faculty, which theyre supposed to do because thats who we
work for. And thats what theyre going on is what theyre writing themselves
which meant that I didnt get a raise because they had gotten input from faculty
last fall but they somehow have not put that together yet.

$%&#'%#()*'#'+,#-../0,#()112#
#

!"4!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

Tips
?+,#S)1'/O1,#8,.,8,:0,*#'%#b'+,2c#1/C,12#8,.,8#K;0C#'%#'+,#

U*,#*O,0/./0N#0%:08,',#
1;:>);>,G#

';8>,'_*#*)O,8L/*%8*N#'+%)>+#'+,#;)</,:0,#:,L,8#C:%&*#+%&#S;:2#

*)O,8L/*%8*#;8,#K,/:>#</*0)**,<#:%8#'+,#';8>,'_*#8,1;'/%:*+/O#&/'+#

[<,:'/.2#'+,#K)112#;:<#
,XO1;/:#+/*R+,8#
O8%K1,S;'/0#K,+;L/%8#
01,;812G#

'+,SG#71*%N#/'#/*#:%'#01,;8#&+%#b&,c#/*N#;:<#'+,#*';',S,:'#b;:<#
&+;'#'+,2_8,#>%/:>#%:#/*#&+;'#'+,2_8,#&8/'/:>#'+,S*,1L,*c#/*#

-..,8#*O,0/./0#<;',*N#
1%0;'/%:*N#'/S,*N#;:<#
:;S,*G#

</../0)1'#'%#/:',8O8,'G#H)0+#):01,;8#1;:>);>,#S;C,*#/'#;11#K)'#

/:*';:0,N#'%#';C,#;0'/%:#/:#8,*O%:*,#'%#'+,#*'%82G#?+,#*'%82#<%,*#:%'#

/SO%**/K1,#.%8#;#*)O,8L/*%8#%8#+)S;:#8,*%)80,*#S;:;>,8N#.%8#

7*C#/.#'+,#1/*',:,8#+;*#
a),*'/%:*#%8#8,a)/8,*#
01;8/./0;'/%:G#

O8%L/<,#;#01,;8#L/11;/:#%8#K)112#'%#K1;S,G###
#
#

##

Summary and Conclusion

-:0,#&%8CO1;0,#K)112/:>#K,0%S,*#;#:%8S;1#O;8'#%.#%8>;:/9;'/%:;1#/:',8;0'/%:N#/'#/*#
</../0)1'#'%#;<<8,**N#S;:;>,#;:<#0+;:>,G#?+/*#*/');'/%:#/*#,*O,0/;112#0+;11,:>/:>#.%8#
';8>,'*#&+%#;'',SO'#'%#08,;',#;#08,</K1,#*'%82#%.#;K)*,G#?+,#.;0'#'+;'#7S,8/0;:*#<%#:%'#
1/C,#'%#+,;8#%8#K,1/,L,#L/0'/S#*'%8/,*#S;2#K,#:,/'+,8#.;/8#:%8#A)*'N#2,'#/*#;#8,;1/'2#'+;'#S)*'#
K,#;<<8,**,<#&+,:#K)112#';8>,'*#',11#'+,/8#*'%8/,*#;:<#;'',SO'#'%#,..,0'#0+;:>,G##
#

It is in the best interest of

the employee and the
organization to help stop
workplace bullying.

?+,8,.%8,N#8,*,;80+,8*#.8%S#'+,#@8%A,0'#.%8#B,11:,**#;:<#
B%8C!D/.,#K,1/,L,#'+;'#/'#/*#/SO%8';:'#'%#+,1O#K)112#';8>,'*#
):<,8*';:<#+%&#'+,/8#*'%8/,*#%.#;K)*,#S/>+'#K,*'#K,#
0%:*'8)0',<#;:<#'%1<N#/:#'+,#+%O,*#'+;'#';8>,'*#0;:#O,8*);<,#
<,0/*/%:!S;C,8*#'%#/:',8L,:,G#
#

@8%L/</:>#';8>,'*#&/'+#'/O*#;K%)'#+%&#K,*'#'%#&%8C#&/'+/:#'+,#0)88,:'#*2*',S#S;2#
8,/:.%80,#/:;OO8%O8/;',#;**)SO'/%:*#;K%)'#&+;'#'2O,#%.#*'%8/,*#0;:#;:<#0;::%'#K,#'%1<#/:#
%8>;:/9;'/%:*G#\,L,8'+,1,**N#/'#/*#;#8/*C#&%8'+#';C/:>G#?;8>,'*#%.#K)11/,*#.;0,#;#&/<,#8;:>,#
%.#:,>;'/L,#,..,0'*#'+;'#/SO;0'#'+,#%8>;:/9;'/%:_*#K%''%S#1/:,N#8;:>/:>#.8%S#
O*20+%*%S;'/0#/11:,**N#'%#<,O8,**/%:N#O%*'!'8;)S;'/0#*'8,**#</*%8<,8#V@?HFWN#;:<#*)/0/<,#
%8#*)/0/<;1#/<,;'/%:G#['#/*#'+,8,.%8,#/:#'+,#K,*'#/:',8,*'#%.#K%'+#'+,#/:</L/<);1#K,/:>#';8>,',<#
K2#;K)*,N#;*#&,11#'+,#%8>;:/9;'/%:#;*#;#&+%1,N#'%#'82#'%#./:<#;:<#)*,#*'8;',>/,*#'+;'#+,1O#'%#
*'%O#&%8CO1;0,#K)112/:>G##
$%&#'%#()*'#'+,#-../0,#()112#
#

!"M!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

?+,*,#'/O*#&,8,#<,L,1%O,<#*%#'+;'#';8>,'*#S/>+'#',11#*'%8/,*#;K%)'#'+,/8#;K)*,#'+;'#
O%',:'/;112#&/11#O8%S%',#'8;:*.%8S;'/%:#;:<#0+;:>,G#T,8';/:12N#'+,*,#';0'/0*#;8,#,;*/,8#'%#
1/*'#'+;:#'%#,:;0'N#,*O,0/;112#.%8#'+%*,#&+%#./:<#'+,S*,1L,*#/:#'+,#S/<*'#%.#'8;>,<2G##
#

Tell a story

$%&,L,8N#K,/:>#

;&;8,#%.#'+,*,#/**),*#S;2#

with a clear beginning, middle, and end.

K,#;#./8*'#/SO%8';:'#*',O#

that clearly identifies the bully.

.%8#';8>,'*#;*#'+,2#'82#'%#

that focuses on the bad behavior of the bully, not the target.
with specific details about the bullying experiences, not other
smaller complaints.

O8%S%',#0+;:>,N#&+,'+,8#
'+;'#K,#;*#'+,2#',11#'+,#
*'%82#'%#0%11,;>),*N#;#K%**#
%8#'%#+)S;:#8,*%)80,#

that can anticipate and meet potential objections by

acknowledging the perspectives of others.

,SO1%2,,*G#

that vividly conveys the cost of the abuse, yet is not so

emotional that the listener must console rather than work
toward solving the problem.
that is consistent, with details of quotations, times, places,
and people.
that uses metaphors or examples that others may find
familiar.
that includes references to other people who have been
bullied.
that provides details about the negative effects of
bullying on peers and workplace productivity.
that paints the target as a survivor, not a victim.

$%&#'%#()*'#'+,#-../0,#()112#
#

!"e!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

References#
FA)8C%L/0N#\GN#]0T%8S;0CN#FGN#^#T;*/S/8N#pG#V455eWG#?+,#O+2*/0;1#;:<#O*20+%1%>/0;1#,..,0'*#%.#
&%8CO1;0,#K)112/:>#;:<#'+,/8#8,1;'/%:*+/O#'%#/:',:'/%:#'%#1,;L,Q#7#',*'#%.#'+,#O*20+%*%S;'/0#
;:<#</*;K/1/'2#+2O%'+,*/*G#International Journal of Organizational Theory and Behavior, 7N#
e`h!eh6G#
d/*,:+;8'N#]GN#^#D;&8,:0,N#\G#V"hheWG#7:/';#$/11N#T1;8,:0,#?+%S;*#;:<#'+,#0)1')8,#%.#8%S;:0,G#
GendersN#"hN#he!"4"G##
d/:;8*,:N#HG#V"hhhWG#?+,#:;')8,#;:<#0;)*,*#%.#K)112/:>#;'#&%8CG#International Journal of
Manpower, 20N#"`!46G#
d/:;8*,:N#HGN#^#]/CC,1*,:N#dG#pG#V455MWG#[:</L/<);1#,..,0'*#%.#,XO%*)8,#'%#K)112/:>#;'#&%8CG#[:#HG#
d/:;8*,:N#$G#$%,1N#FG#q;O.#^#TG#DG#T%%O,8#Vd<*GWN#Bullying and emotional abuse in the
workplace: International perspectives in research and practice#VOOG#"46!"eeWG#D%:<%:Q#
?;21%8#^#Y8;:0/*G#
$;8'N#=G#@G#V"hheWG#@%1/'/0*#;:<#'+,#L/8');1#,L,:'Q#7:#%L,8L/,&#%.#'+,#$/11!?+%S;*#+,;8/:>*N#
Political Communication, 11VMWN#4`M!46fG#
$%,1N#$GN#^#T%%O,8N#TG#DG#V455"WG#-8/>/:*#%.#K)112/:>Q#?+,%8,'/0;1#.8;S,&%8C*#.%8#,XO1;/:/:>#
&%8CO1;0,#K)112/:>G#[:#\G#?,+8;:/#Vd<GWN#Building a culture of respect: Managing bullying at
work#VOOG#"!45WG#D%:<%:Q#?;21%8#^#Y8;:0/*G#
D/,K,8S;::N#]G#V"hh"WG#Art therapy for groups: A handbook of themes, games and exercisesG#
D%:<%:Q#=%)'1,<>,G##
D)'>,:!H;:<L/CN#@G#V455`WG#?;C,#'+/*#A%K#;:<#GGG#l)/''/:>#;:<#%'+,8#.%8S*#%.#8,*/*';:0,#'%#
&%8CO1;0,#K)112/:>G#Communication MonographsN#73N#f5`!eMMG##

$%&#'%#()*'#'+,#-../0,#()112#
#

!"f!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#

D)'>,:!H;:<L/CN#@GN#?8;02N#HGN#^#71K,8'*N#IG#V[:#@8,**GW#()8:,<#K2#K)112/:>#/:#'+,#7S,8/0;:#
&%8CO1;0,Q#7#*')<2#%.#UG#HG#@8,L;1,:0,#;:<#<,1/:,;'/%:#%.#K)112/:>#b<,>8,,Gc#Journal of
Management ScienceG#
@,::,K;C,8N#IGBG#V"hh6WG#B8/'/:>#;K%)'#,S%'/%:;1#,XO,8/,:0,*#;*#;#'+,8;O,)'/0#O8%0,**G#
Psychological Science, 8N#"`4!"``G#
H+)S;:N#7G#^#(%+S,8N#TG#V455eWG#=,O8,*,:'/:>#'8;)S;Q#@%1/'/0;1#;*21)S#:;88;'/L,G#Journal of
American Folkore, 117N#Mhee"eG#
?8;02N#HG#IGN#D)'>,:!H;:<L/CN#@GN#^#71K,8'*N#IG#JG#V455`WG#\/>+'S;8,*N#<,S%:*#;:<#*1;L,*Q#
dXO1%8/:>#'+,#O;/:.)1#S,';O+%8*#%.#&%8CO1;0,#K)112/:>G#Management Communication
QuarterlyN#20V4WN#"eg"gfG#

$%&#'%#()*'#'+,#-../0,#()112#
#

!"`!#
##################

######3#4556#78/9%:;#(%;8<#%.#=,>,:'*##

?+,#@8%A,0'#.%8#B,11:,**#;:<#B%8C!D/.,#