MobileIndonesia

( An Overview )

( Riswan : kahfi24@yahoo.com )
1

What is
FM
System ?
2

FM in Commoners Mind

FM

IN
7/18/2011

Transmission
& Datacom

VAS

Telco Network

NSS

BSS

IN

Transmission
& Datacom

VAS

Telco Network

NSS

BSS
3

FM Function in eTOM

FM Function in TMN-FCAPS Model

Fault
Management

Configuration
Management

Accounting
Management

Alarm Handling

Auto discovery

Service usage

Alarm filtering

Provisioning

Billing

Alarm Correlation

Backup & restore

Audit

Alarm Forwarding

Service activation

Fraud reporting

Alarm Generation
& Thresholding

Remote
configuration
Asset & inventory
management
Change
Management

Log Management
Alarm Reporting &
Analysis

Performance
Management
Performance data
collection
Performance
monitoring
Performance
reporting
Performance
analysis
Capacity planning

Security
Management
Prevention
Authentication
System access
control
Detection
Containment
recovery

TMN-FCAPS model

The Process Flow

Generate
Information

Process
Collect
IN
7/18/2011

Transmission
& Datacom

VAS

Telco Network

NSS

BSS
6

 Connect & Collect

events/alarms from the
various network
elements.
Collect source data for
enrichment process.
Suppress un-necessary
events/alarms.
Manage the retention of
events/alarms

Generate
Information

Process

Collect
IN

Transmission
& Datacom

VAS
7/18/2011NSS

Telco Network

BSS
7

 Events/alarms filtering.
Events/alarms
thresholding.
Enrichment process.
Events/alarms
correlation
Generate derivative
alarms.
Events/alarms
forwarding.

Generate
Information

Process

Collect
IN

Transmission
& Datacom

VAS
7/18/2011NSS

Telco Network

BSS
8

 Events/alarms reporting.
Events/alarms analysis.
Maintain the
events/alarms cycle by
integrating with Service
Management system.
Integrate with other OSS
system to generate other
information.
information forwarding.

Generate
Information

Process

Collect
IN

Transmission
& Datacom

VAS
7/18/2011NSS

Telco Network

BSS
9

Why We Need FM System ?

10

Limited
of
Human
Resource
11

Various NE Vendors in The Same Network

Environment
Radio Sub System

Core Sub System

VAS-Billing Sub System

12

Technology
& Network
are More
Complex

1G

2G 3G

13

We Have
Huge
Number of
Alarms from
Huge
Number of
Network
Elements
14

Need to Find
The Root
Cause and
Solve the
Problems
Faster
15

As a Part of
The Service
Oriented
OSS Puzzle
16

Complete It With Integration

17

Only Collect & Process the Alarms are not Enough,

Complete it with INTEGRATION to Other OSS/BSS Systems.
Service Quality Management
Knowledge
Management

Trouble Ticketing
Management

Fault M anagement

Performance
Management

Subscriber Usage
Rating System

Telco Network Elements

18

Sample of Use Case

19

10. The engineer insert the

Knowledge
Management System

way how he solve the

problem in the KMS

9. TTM log the

4. Assign the ticket to the

problem
information to
KMS

related Engineer

8. Notify the Engineer that the ticket

is closed.

Trouble Ticketing
Management System
3. Open a trouble
ticket

7. FM system send information to TT

Management to close the ticket.

FM System
(2. collect, and correlate the alarms,
find the root causes of the problems)

1. Alarms that indicate a

problem.

5. The Engineer solve

the related problem
in the network
elements by using the
root cause
information from the
FM system.

6. Problem solved, the NE send clearance

alarm to the FM system.

problem

Telco Network Elements

problem

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