Professional Documents
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Natural resources
Awards. Community.
Locations. People.
Performance. Projects.
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Offices. Retail. Sport.
Sustainability. Telecoms.
Airports. Ports.
Rail. Roads.
Transport. Water.
inform
Issue 01 | 2013
www.turnerandtownsend.com
In this issue
04 Business news
Infrastructure
12 Adding airport value
Supporting airport development in Oman
and Dubai International Airport expansion.
08 Green building
13 Five years on
10 Tomorrows showroom
14
15 Birmingham boost
Property
06 360 service
Indias leading telecoms business invests
in all-round customer support.
inform
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02 inform
Welcome
Natural resources
16 Beneath the surface
Business news
19
Community
Vincent Clancy
Chief Executive Officer
Turner & Townsend
20
inform 03
Business news
Global reach
A first in Oman
04 inform
Business news
Americas
New York
3,100 people
in 76 offices across
32 countries
with
Success in Brazil
Turner & Townsends So Paulo
office is celebrating its first
anniversary and an exceptional year
for the business throughout Latin
America.
In the year since it was established,
the team in Brazil has grown
from four to 20 people, serving a
growing client base including Anglo
American, BP, Barclays, Chevron,
Nissan and Shell.
New York connections lead to multinational Tiffany & Co appointment > page 11
inform 05
Property
India
Leading Indian telecommunications
giant, Bharti Airtel, has set a world-class
benchmark with the inauguration of
its new Network Experience Centre in
Manesar, near Delhi.
The 15,000m2 earthquake-proof facility
houses one of the worlds largest LED
audio-visual walls at 335m2, allowing
06 inform
Property
Interview
Ashish Mehrotra
inform 07
Property
Sustainable buildings
The Crystal is on
course to achieve
LEED Platinum and
BREEAM Outstanding
certification.
08 inform
Property
Offices
Global office
fit-outs
Two new clients have appointed Turner
& Townsend to help manage the fit-out
of new premises as part of their own
expanding global networks.
Leading US law firm, Reed Smith, is
relocating to new offices in Sowwah
Square on Al Maryah Island, Abu Dhabis
new purpose-built central business district.
HQ completion for
Barclays in So Paulo
Based on a successful track record of
office project delivery in North America,
Barclays has given Turner & Townsend
the opportunity to project manage the
completion of their new Latin America
head offices in So Paulo.
Taking the reins from the previous
project managers, the So Paulo
team linked the US-based project
management office team effectively
with local contractors to successfully
complete the 4,600m2 project.
Environmental reporting
goes global
As part of Turner & Townsends
commitment to practising what
it preaches, the company has
extended its environmental reporting
programme.
The business is aiming ultimately
to measure, monitor and reduce
the carbon footprint in all its offices
across the whole Turner & Townsend
global network.
inform 09
Property
Automotive
Maserati fast-tracks in China
Despite a recent drop in global car sales, the overall outlook for the automotive sector
remains positive. Sales of new vehicles are expected to reach 96 million by 2016, up from
78 million vehicles in 2012, according to automotive consultancy Urban Science. Sixty per
cent of this growth is forecast to come from Asia including 30 percent from China alone.
With extensive global experience of supporting many of the worlds leading car manufacturers,
both in manufacturing development and retailing, Turner & Townsend has published a report
outlining the key issues for success in car retailing in the new booming markets of Asia.
10 inform
Property
Tiffany & Co
develops their
global presence
Middle East
We are honoured to be
assisting Tiffany & Co
with the expansion of their
brand across emerging
markets. Communication
with the clients core team
is always a vital factor in
a global programme like
this, and the support of our
colleagues in New York
gives us an exceptional
advantage in that dimension
of our service.
Alan Talabani
UAE Country Manager, Turner & Townsend
inform 11
Infrastructure
Heathrow
Terminal 2
The busiest international passenger
airport in the world, Heathrow is
continuing to expand and improve its
capacity and passenger experience
with the 2.5bn redevelopment of
Terminal 2 (T2).
Due to open for passengers in
mid-2014, Heathrow Airport Limiteds
(HAL) seven-year T2 programme will
create a new terminal for the STAR
Alliance group of international airlines
and provide an estimated 20 million
passengers with an exceptional
quality of experience.
Replacing T2 is part of a wider,
4.8bn airport development
programme as HAL continues to
invest in enhancing Heathrows status
as one of the worlds leading airports.
Turner & Townsend has been closely
involved in many major programmes
and projects for Heathrow Airport,
including full managed service
provision (MSP) on four of the six
T2 replacement sub-programmes, to
ensure the world-class programme
controls that the client delivery team
is committed to achieving.
12 inform
Infrastructure
Airports
T5 five years on
One of the largest and most spectacular of the many major projects that Turner &
Townsend has helped deliver for Heathrow Airport will be five years old this March.
Opened on 27 March 2008, Terminal
5 (T5) was designed and developed
to provide British Airways with a
dedicated, state-of-the-art hub at
Heathrow. In 2011, T5 served 23.9
million passengers on 184,616
flights, and in May 2012 won the
Worlds Best Airport Terminal award
at the World Airport Awards, based
on a Skytrax survey of over 12
million air travellers at 388 airports
worldwide.
Despite the complexity of the T5
programme and the challenges of
executing it in the middle of one
of the worlds busiest airports,
the stunning Richard Rogers-
Triumph of collaboration
Cost: 4.2bn
Duration: 20 years including
the longest planning inquiry
in the UK
Construction commenced:
September 2002
Opened: 27 March 2008
Total people involved in the
delivery of T5: 60,000
T5 is the largest free-standing
structure in the UK
www.photolibrary.heathrow.com
inform 13
Infrastructure
360 view
Rail focus
The first issue of 360 view
features a detailed focus on
rail: funding options for local
authorities, global best practice
in costing rail programmes,
and five ways to keep cities
moving while transforming their
transport systems.
Lack of control
14 inform
Infrastructure
Transport
inform 15
Natural resources
Expanding Antamina
Mining
Project:
Antamina expansion
Value: US$1.5bn
Production increase: 38%
India
16 inform
Natural resources
LNG
Scouting in Oman
Omans national oil and gas exploration and production company,
Petroleum Development Oman (PDO), is responsible for more than
70 percent of the countrys crude oil production and almost all of its
natural gas supply.
PDO has recently accepted the recommendations of a scouting study
undertaken by Turner & Townsend to identify a new estimating
system that will give the company greater cost certainty in its project
engineering and capital investment.
The study also demonstrates to the client that cost predictability
depends as much on the quality of the cost database and the people
using it as it does on the estimating system itself.
QuanTTum
inform 17
Natural resources
Malaysias Petronas
breathes new life into
Samarang field
Tax incentives for the UKs oil and gas sector are giving the North Sea a new lease of life,
both in greenfield and brownfield interest. Turner & Townsends team in Aberdeen has
been providing several clients, including CNR, Total, Talisman Energy, TAQA, EnQuest,
Centrica and EON, with assurance services, reviewing the capital estimates prepared to
capture additional reserves or extend life of field of existing facilities. The teams role is
to provide an assurance review and report on our clients estimate for the purposes of
enabling the UK Government to approve tax relief to operators on qualifying brownfield
developments in the UK North Sea.
Renewable energy
18 inform
Business news
Awards
Risk manager of the year
Turner & Townsend risk
management services in Africa are
led by Gordon Howes, this years
recipient of the Risk Manager of the
Year Award from the South African
Institute of Risk Management.
People
Relocations
Chris Anstead,
director, relocates to
Brisbane to support
continuing growth in
Australia. Chris has
already been involved
in major commissions
including Anglo
Americans Grosvenor
cost review (page 16).
employment, education or
training were recently offered
the chance to see what working
in the Turner & Townsend
London office is like. The visit
was an opportunity for the cost
management team to support
the Work it out programme
initiated by UK charity,
Tomorrows People, helping to
transform young lives.
New joiners
Russell Bates joins the UK team in
London as director for delay analysis,
bringing a wealth of experience on
projects such as the Channel Tunnel
and the Millennium Dome.
Robert Cleaver, director, UK, joins
to lead the cost management team in
Bristol. With experience in residential
developments and major defence
projects, Robert will continue to grow
the business in South West England
and Wales.
Ben Hughes
joins the UK
contract services
team as a director
from the UKs Ministry
of Justice, where he
specialised in major
programmes.
Partnerships
Helping Mater Hospitals combat addiction
inform 19
MIPIM 2013
12-15 March
Palais des Festivals - Cannes, France
Turner & Townsend will be attending MIPIM, Europes
largest real estate summit. To arrange a meeting or
for more information about our breakfast seminar
please email: mipim@turntown.com
Publications
The latest research and insight articles published by Turner & Townsend
can be downloaded at: turnerandtownsend.com/publications
Insight
Generating solutions > factors impacting the global power industry.
Frosty conditions > update on current UK market conditions.
Driving success > five keys to establishing automotive dealerships in Asia.
Hotel developments > the four key stumbling blocks in hotel project delivery.
Unlocking Indias retail sector > navigating recent changes to FDI rules.
Commercial performance
The second Turner & Townsend report on
commercial performance on major projects
and programmes in the UK reveals that:
75%
over
of the
organisations surveyed
do not believe they have a
robust definition of value in
their capital programmes.