Professional Documents
Culture Documents
DOI 10.1007/s13520-014-0039-2
Introduction
In the last decade, there has been a surge in unethical behaviors exhibited in the
business workplace. An increasing concern has been devoted to ethical and unethical
behaviors by several authors due to unethical performance of some of the famous
companies (such as Enron, WorldCom, and Tyco) and its expenses (Appelbaum et al.
A. Aghaz (*) : M. S. Sharifi Atashgah : M. Zoghipour
Department of Management, Science and Technology, Amirkabir University of Technology, 424, 3rd
Floor, Farabi Building, Rasht Street, Hafez Avenue, Tehran, Iran
e-mail: a.aghaz@aut.ac.ir
M. S. Sharifi Atashgah
e-mail: maryam.sharifi@aut.ac.ir
M. Zoghipour
e-mail: zoghipour@aut.ac.ir
A. Aghaz et al.
A. Aghaz et al.
distinguished from other deviant behaviors. The first dimension classifies deviant
behaviors on a scale from low to high depending on their intensity. With regard to
the second dimension, these behaviors are classified based on their goals which may
pose a threat to members of an organization or to the organization as a whole. The
former being known as interpersonal deviance and the latter recognized as organizational deviance (Kelloway et al. 2010). Despite the criticisms of this model, it has been
approved by many scholars and still plays the dominant role (Berry et al. 2007).
Antecedents
Conventionally, CWBs have been examined using the conceptual frameworks of equity
theory (Adams 1965) and aggression theory (Spector 1978). In fact, several factors
have been proposed to cause CWBs, mostly classified as personal or situational
variables (Murphy 1993). Robinson and Greenberg (1998) believe that these antecedents root in three sources: personal factors (e.g., personality and demography), social
and interpersonal factors (e.g., in the face of unfair interpersonal behaviors), and
organizational factors (e.g., in response to problematic characteristics of a job).
Sackett and DeVore (2001) used this model along with other models to identify six
subcategories for antecedents of CWBs: personality variables, job characteristics,
characteristics of work group, organizational culture, inequality, and control systems.
More recently, Fine et al. (2010) has classified these factors into three groups: personal
factors, job attitudes, and organizational norms. It seems that most studies emphasize
the role of work conditions more than they focus on personal factors such as personality
traits (Lau et al. 2003). However, CWBs comprise a set of behaviors rather than being a
single behavior. They are more stable over time and in different conditions and may be
influenced by such personality traits as narcissism (Cohen et al. 2013).
Narcissism
Narcissism has its origin in the Greek term narcissus and is widely used both in
theoretical bases for social personality and theoretical foundations of clinical psychology and psychiatry (Luchner et al. 2011). This concept refers to individuals need for
reputation, admiration, and enhancing ones image perceived by others (Pincus et al.
2009). According to the theoretical foundations of social personality, narcissism is a
personality trait normally distributed among individuals (Foster and Campbell 2007).
In this definition, narcissism is linked to other variables such as self-esteem, Machiavellianism, and psychological disorders (Paulhus and Williams 2002). In basic clinical
psychology and psychiatry, narcissism is defined as a personality disorder. In this
definition, narcissism is an inflexible and steady characteristic which involves exaggeration, egotism, and the desire for being admired (Campbell et al. 2011). According
to this theory, narcissism often involves extreme arrogance, self-focus, self-importance,
and self-righteousness. Narcissists usually claim to be right and attain positive outcomes including high-ranking positions, leadership, popularity, and short-term success
(Rauthmann and Kolar 2012).
In recent years, the multidimensionality of narcissism has been emphasized by some
authors. Many researchers consider two dimensions for narcissism as potential
A. Aghaz et al.
destroy their creative capabilities in organizations. So, the first hypotheses of this study
can be conceptualized as follows:
H1: There is a significant relationship between managerial position and overt narcissism.
As mentioned before, some researchers have made a distinction between overt
narcissism (grandiose narcissism) and covert narcissism (vulnerable narcissism)
(Dickinson and Pincus 2003; Gabbard 2009). So, we develop the second hypothesis
as follows:
H2: There is a significant relationship between managerial position and covert narcissism.
Furthermore, we proposed a hypothesis to test the correlation between overt and
covert narcissism as follows:
H3: There is a significant positive relationship between overt and covert narcissism.
Managerial
position
Overt
narcissism
H1
H3
Interpersonal
CWBs
H6
H5
H2
Covert
narcissism
Counterproductive
workplace behaviors
H4
Organizational
CWBs
Method
Participants
Iran is known as a prominent country in Middle East. The public sector in Iran
consists of large-scale industries; the private sector, including small- and
medium-size companies, supplements the public sector activities, and the cooperative sector is in insignificant practice (Yeganeh and Su 2008). Privatization
efforts in Iran have not been so successful. In many cases, private sector has
been remained on the shadow of the public sector. Nevertheless, because of an
increasing number of multinational companies in Iran, it can now be regarded
as an emerging economy (Budhwar and Mellahi 2006).
Many researchers have studied Iranian cultural traits; among them, the
analyses conducted by GLOBE revealed the results as follows: a strong family
ties and relationships, in-group orientation and a high degree of high power
distance and individualism but low degree of societal collectivism; bestowal of
excessive privilege of those in positions of power and denial of those with
much disagreement; and not following the rules and regulations seriously and
setting them in accordance with different interest groups (House et al. 2004).
Nevertheless, Iranians are excellence oriented, they honor themselves owing to
the science and rationalism (Bar 2004); in addition, they value responsibility
and dispraise favoritism (Gable 1959).
The population of the study consisted of the managers and employees in 10
relatively small Iranian firms. The participants provided self-report data on their
perceived level of narcissism and counterproductive behavior. Five hundred fifty
questionnaires were distributed among both managers (including senior managers, vice presidents, presidents, and supervisors) and nonmanagerial employees in order to make it possible to compare these two groups and examine
the relationship between managerial position and overt/covert narcissism. In the
end, 417 analyzable questionnaires were returned. As indicated in Table 1,
47.1 % of respondents (N=196) were managers and 52.9 % (N=221) were
nonmanagerial employees; 36.4 % were women and 63.1 % were men; 29.2 %
of respondents were under 30 years of age, 30.1 % were 3039, 28.2 % were
4049, and 10.7 % were 50 and above; and 54.8 % had a bachelors degree
and 45.1 % had a masters or PhD degree.
A. Aghaz et al.
Table 1 Characteristics of participants
Percent
Organizational level
Managers
47.1
Nonmanagerial employees
52.9
Gender
Male
36.4
Female
63.1
Age (years)
Under 30
29.2
3039
30.1
4049
28.2
50 and above
10.7
Level of education
Bachelors degree
54.8
45.1
Measures
The research method adopted in this study was survey, and the main tool for data
collection was a 45-item questionnaire, with 26 questions about overt/covert narcissism
and 28 questions on CWBs.
Narcissism
Overt narcissism is often assessed using Raskin and Terrys (1988) Narcissistic
Personality Inventory (NPI) with 40 questions about narcissistic personality.
Internal reliability of this questionnaire was measured by Watson et al. (1997
1998) who found this value to be 0.85. Recently, Ames et al. (2006) developed a
more compact one-dimensional version of this questionnaire with 16 questions
(NPI-16). Since our purpose was to examine both overt and covert narcissism,
we preferred to employ one-dimensional version of NPI (i.e., NPI-16) for
measuring overt narcissism. Examples of questions used include I know Im
good because everyone keeps saying that to me, I think Im special, I like to
have the power to control others, and Others should respect me because I am a
worthy person.
To measure covert narcissism, we used Hypersensitive Narcissism Scale
(HSNS) developed by Hendin and Cheek (1997). This scale contains 10 questions,
and its reliability was reported to be 0.75 by its developers. Examples of questions
used to measure covert narcissism include My feelings are easily hurt by ridicule
or by the slighting remarks of others, I dont like to join a group, unless I know
that at least one member will acknowledge me, I think my temperament is
different from others, and I usually interpret others statements based on my
personal view.
Results
Table 2 shows the means and standard deviations for the narcissism and CWBs.
The internal consistency reliabilities of both narcissism and CWBs exceeded the
level of Cronbachs coefficient alpha in previous studies. The trust scale
indicated 0.81 coefficient alphas for narcissism and 0.82 for CWBs. Content
validity was assessed by professors and experts. Construct validity of the
questionnaire was evaluated using both exploratory and confirmatory factor
analysis. As mentioned earlier, the original CWB questionnaire had 28 questions of which three questions were dropped in the first step for low factor
loading. For overt and covert narcissism, no question was eliminated. Confirmatory factor analysis was performed using LISREL 8.80. KMO index for
narcissism was 0.828 and for CWB was 0.812. The results showed that ratio
of chi-square to degrees of freedom (2/df) was 2.09 (lower than 3), GFI was
0.96, AGFI was 0.91 (more than 0.9), RMSEA was 0.002 (lower than 0.001),
and p value was 0.23 (more than 0.05). These indices indicated the high
validity of this research questionnaire.
As seen in Table 2, for both overt and covert narcissism, mean score among
managers is higher than nonmanagerial employees (3.37 vs. 2.87 for overt narcissism;
3.02 vs. 2.61 for covert narcissism). Hence, H1 and H2 were confirmed. It means that,
Nonmanagerial employees
Variable
Mean
S.D.
Mean
S.D.
Overt narcissism
196
3.37
0.64
221
2.87
0.95
Covert narcissism
196
3.02
0.58
221
2.61
0.65
Interpersonal CWBs
196
1.74
0.72
221
1.40
0.25
Organizational CWBs
196
1.73
0.57
221
1.69
0.17
A. Aghaz et al.
1-Overt narcissism
2-Covert narcissism
0.486**
3-Interpersonal CWBs
0.113
0.192**
4-Organizational CWBs
0.055
0.223*
0.501**
R2
Significance
1-Overt narcissism
0.050
0.0025
0.542
0.050
2-Covert narcissism
0.267
0.071
0.001
0.267*
*P<0.05 (two-tailed)
concluded that managerial position does not seem to have a direct effect on CWBs but
has an indirect effect mediated through covert narcissism.
Discussion
According to the theory of threatened egotism and aggression proposed by Penney and
Spector (2002) and Baumeister et al. (1996), high self-esteem associated with ego
threat usually leads to aggressive actions. Furthermore, many researchers believe that
the nature of managerial positions normally leads to narcissism due to the need for
acquiring dominance (Campbell et al. 2011). Nowadays, ethics has a considerable
impact on the business performance (Lindfelt and Tornroos 2006), and the value of
ethical issues in gaining power should not be disguised by managers. They are expected
to create ethical climate and trust based on relationships in the business world (Crosbie
2008).
So, regarding previous theories and research studies, this study aimed to empirically
examine the impact of managers narcissistic personality traits on occurring CWBs as
unethical behaviors. In addition, this research investigated the impact of managerial
position on both forms of narcissism, covert and overt.
The results of this study indicated a significant positive relationship between
managerial position and overt narcissism. For covert narcissism, yet, the difference
was not considerable. Our findings also showed that managers with overt narcissism
are more likely to become covert narcissists. Concisely speaking, according to the
current study, most of the Iranian managers show both types of narcissistic behaviors
specifically overt type, covert narcissism is stronger predictor of interpersonal and
organizational CWBs than overt narcissism, and managerial position does not seem to
have a direct effect on CWBs but has an indirect effect mediated through covert
narcissism.
Our results are consistent with the findings of the previous studies. A number of
studies suggest that although it is normal for managers to have some extent of
narcissism (Davis et al. 2008; Kramer 2003; Martinez et al. 2008) and narcissism can
serve as a motivation engine for many leaders (Goldman 2006), high levels of
narcissism, particularly in covert form, have negative impact on the managers performance. Like charisma, narcissism is a double-edged sword. A narcissistic leader would
be a great leader if he/she maintains other good characteristics such as self-esteem and
psychological health. On the other hand, a narcissist with more pathological traits can
easily harm the loyalty of his followers and exhibit counterproductive behaviors (Blair
et al. 2008). Certainly, it is difficult to work with narcissistic managers, particularly
A. Aghaz et al.
those who believe in no one but themselves. Therefore, efforts must be made to the
possible extent to control the powers of such managers. Mechanisms like 360
feedback may limit the powers of such managers to some extent. Promoting openness
to criticism within an organization while developing a code of conduct can be helpful in
preventing consequences of personal and organizational narcissism. As Appelbaum
et al. (2005) noted, organizations need to set positive ethical values to confront
employees engaging in deviant workplace behaviors. Organizations spending time
and energy to understand and define deviant and unethical workplace behaviors can
handle unethical dilemma more easily.
The results of present study indicated that mean score of overt narcissism was higher
for Iranian managers than nonmanagerial employees. According to Jorstad (1996),
narcissism among managers may even lead to organization-wide narcissism. A narcissistic organization blames any problem on external factors and portrays a distorted
image of realities. Hence, research should continue to address mechanisms to inhibit
organization-wide narcissism.
An important final point to note is the attribution of managers and their employees
behaviors to the cultural traits of a country. For instance, in this research, narcissistic
behaviors among managers can be attributed to the high degree of power distance and
low degree of disagreement allowance with managers in Iranian context. So, researchers are recommended to investigate the impact of cultural traits on exhibiting
narcissistic behaviors.
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