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GLO-BUS: An Online Simulation

to Develop Winning Strategies


BADM 510 GLOBAL BUSINESS

www.glo-bus.com

Ben A. Kahn MCLA

Outline

Overview: Learning objectives What is GLO-BUS and


how does it work? Scenarios and strategic options
Getting Started: Registration Corporate lobby page
Naming your company
Decisions, Decisions :

Product, pricing, marketing Determinants of sales and shares


Assembly and shipping
Compensation and labor PAT decisions
Financing
Special order option

A Battle of Strategies: Reports


Course Grade: Quizzes Performance and scores
Strategic plans Peer evaluations
Procedures, Schedule, Tips, Questions?

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510 Strategic Management

MCLA / U Albany

Overview of a Simulation
NLRs Research Flight Simulator

A business simulation puts you and your co-managers in


as realistic a company and competitive market setting as
possible and has you manage all the companys operations

Teams make a set of decisions for a simulated firm

This not only allows you to test your ideas about how to run a
company but the live case nature of a simulation also provides
prompt feedback on the outcomes of your decisions
These are evaluated against decisions made by competitors
comprised of other class members

Decisions are entered into a PC that compares the relative


merit of the decisions made by all teams

Firms that win the simulation:


1.
2.
3.
4.

do an outstanding job of tracking competitors


analyze their own performance
work as a team
and dont shoot themselves in the foot

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Learning Objectives
NLRs Research Flight Simulator

GLO-BUS is an online, PC-based exercise


where your team runs a digital camera
company in head-to-head competition
against companies run by other class
members

Objective: To successfully operate a multi-

product firm in the international environment


Your challenge: Craft and execute a strategy
for your company which, when pitted against
the strategies of rival companies, proves capable
of consistently delivering good bottom-line
results and building shareholder value
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510 Strategic Management

MCLA / U Albany

Learning Objectives (Contd.)


NLRs Research Flight Simulator

Competing against rivals will give you a chance to


apply theory to practice in crafting and executing a
strategy in a globally competitive marketplace:

Your team must chart a long-term corporate direction, set and

achieve strategic and financial objectives, and adapt to changing


industry and competitive conditions
Your team must analyze a full array of industry statistics, examine
company operating reports and financial statements, consider
import duties and fluctuating exchange rates and interest rates, and
understand an assortment of benchmarking data and competitive
intelligence on what rivals are doing
Your team must match strategic wits with the managers of rival
companies, think strategically about your companys competitive
market position, and figure out the kinds of actions it should take to
out-compete rivals in satisfying shareholder expectations

These are the heart and soul of business


strategy!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Learning Objectives (Contd.)


NLRs Research Flight Simulator

In addition, GLO-BUS is designed expressly to provide


you with a hands-on, learn-by-doing experience that will:

Integrate business functions and consolidate your knowledge


about the different aspects of running a company in creating
a cohesive strategy
Deepen your understanding of cause-effect and revenue-costprofit relationships based on sound business and economic
principles, hence build your confidence in utilizing the
information contained in company financial statements and
operating reports
Provide you with practice in sizing up a companys strategic
situation, making sound, responsible business decisions, and
being held accountable for delivering good results
Provide a capstone experience for your business school
education that is fun and engaging!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Notable Quotable

he other teams could make

trouble for us if they win.


Yogi

Berra, one of the most-quoted


sports figures, famous for fracturing
the English language in provocative,
interesting, and nonsensical ways
popularly known as yogi-isms

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Specifically What Is GLOBUS?

Company operations and the functioning of


the marketplace are made as realistic as
possible, allowing you and your co-managers
to proceed rationally and logically in deciding
what to do:

Industry setting is modeled to closely approximate

the real-world characteristics of the globallycompetitive digital camera industry


Company operations are patterned after those of a
camera company that designs and produces its
digital cameras at a company-operated plant and
that also outsources some of its cameras from
contract manufacturers

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

How Does GLO-BUS Work?

Virtually all GLO-BUS activities take place online

All you need is an Internet connection and a PC installed with


both Internet Explorer and Microsoft Excel

You can either gather around the same PC for all GLOBUS sessions or you can use different PCs
GLO-BUS automatically transfers the needed software
from the GLO-BUS server to the PC you are working
on very quickly (within a couple of minutes even on a
slow connection); when you exit a session, your work
is saved and transferred back to the server

Note: The last decisions saved to the GLO-BUS


server at the time of the decision deadline are
the ones used to generate the results!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

The Scenario of Your Firm

All companies start out on the same footing


Equal sales volume, global market share, revenues,
profits, costs, digital camera quality, etc.
Each decision period represents one year

Operations began 5 years ago, so the first set of


decisions is for Year 6
Your company is selling close to 800,000 entry-level
cameras and 200,000 multi-featured cameras annually
Prior-year revenues were $206 million; net earnings
were $20 million ($2 per share of common stock); stock
price was $30 per share
The company is in sound financial condition, performing
fine, with products well-regarded by digital camera users

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

The Scenario (Contd.)

Distinct product offerings:

Worldwide marketplace:

Entry-level (price) +
multi-featured (quality)

Headquarters and production


at Taiwan plant
Sales activities can be
pursued in North America
(Toronto regional sales
office), Latin America (Sao
Paulo), Europe-Africa
(Milan), and Asia Pacific
(Singapore)

8 potential market
segments:

2 product categories x 4
geographic areas

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

The Scenario (Contd.)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Strategic Options

There is wide strategic latitude in staking out a market


position and striving for good performance Theres
no built-in bias that favors any one strategy:

Companies can pursue a competitive advantage keyed to

low-cost/low-price
top-of-the-line camera quality and performance
more value for the money (good products at low prices)

Companies can have a strategy aimed at being the clear


market leader in (a) entry-level cameras or (b) multi-featured
cameras or (c) both
Companies can focus on one or two geographic regions or
strive for geographic balance or even global dominance
Companies can pursue essentially the same strategy
worldwide or craft slightly or very different strategies for the
Europe-Africa, Asia-Pacific, Latin America, and North America
markets

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Strategic Options (Contd.)

No One Strategy Is Best:

Most any well-conceived, well-executed competitive approach


can succeed, provided it is not overpowered by the strategies
of competitors or defeated by too many copycat strategies
that dilute its effectiveness

Strategies that deliver the best performance depend on the


strength and interplay of the strategies employed by rival
companies

Results depend on your analysis, planning, and decision making


process

there is no mystery silver bullet decision combination that players


are challenged to discover!

Decisions must be consistent and compatible

The most efficient method of organizing is to assign a particular


person or persons to one aspect of your company (function,
product, geography, etc.) and one person may be assigned as
Chief Financial Officer and/or Chief Information Officer

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Strategic Options (Contd.)

Out-competing Rivals Is the Key to Market Success

Stay on top of changing market and competitive conditions


Try to avoid being outmaneuvered by the actions of rival companies
Make sure your digital cameras are attractively priced and
competitively built and marketed

Just as you are trying to win business away from rival


camera companies, they are actively striving to take
camera sales away from your company
It is the competitive power of your strategy vis--vis the
competitive power of rivals strategies that is the deciding
factor in determining sales and market shares in each
product-market

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Strategic Options (Contd.)

GLO-BUS is all about practicing and


experiencing what it takes to develop
winning strategies in a globally
competitive marketplace:
When the exercise is over, the only things
separating the best-performing company from
those with weaker performances will be the
caliber of the decisions and strategies of the
management teams of the respective companies
Its an exercise calculated to spur competition
and to get your competitive juices flowing

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Getting Started

How Do You Register?

Step 1: Have your assigned company registration


code handy (this code is used to put you into the
database for this specific course and to certify you
as a co-manager of your assigned industry and
company)
Step 2: Go to www.glo-bus.com
Step 3: Click on the Student Registration button
and enter your company registration code in the box
Step 4: Click that you are registering with a prepaid
code that came packaged with the text (or with a
credit card)
Step 5: Complete the personal registration
information (user name, password, etc.)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Getting Started (Contd.)

The Corporate Lobby Page:


Each time you log-on to www.glo-bus.com, you are
automatically routed to your companys Corporate
Lobby Web page, the hub from which you will operate
as a co-manager of your assigned company and your
gateway to all GLO-BUS activities with links to:

Decisions and viewing/printing the results


The Participants Guide (manual)
The recommended decision procedures
The decision schedule (please verify!)
The two quizzes that are taken online
The 3-year strategic plans
The peer evaluations that are completed online
and scoreboard, exchange rate adjustments, new interest
rates, upcoming deadlines, messages, co-managers log-ons

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Getting Started (Contd.)

Naming Your Company:


At your initial meeting, you and your co-managers
should decide on a name for your company
Your companys name must begin with the letter
of the alphabet that you have been assigned
Names

can be up to 20 characters
To name the company, click on the link at the top of
the Corporate Lobby and enter your companys full
name in the space provided

All company names are public and appear in the


GLO-BUS Statistical Review
Select

a name that you are proud of and reflects the


image you want to project to your customers,
shareholders, and other company stakeholders (Bad
example: Hoocares)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Notable Quotable

mage is everything!

Andre

Agassi (in 1990 Canon ad


campaign)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Getting Started (Contd.)

All company co-managers can access the latest decisions


and results from any PC connected to the Internet
The Corporate Lobby screen indicates the last date at
which a co-manager saved decisions to the server and
whether other co-managers are currently logged on
All co-managers can be logged on simultaneously
If another logged-on co-manager clicks on the Save icon
and uploads new decisions to the server, you will be
notified the next time you press the Save icon you then
have the choice of:
1.
2.

overriding the co-managers saved decision entries by saving your


decisions to the server; or
importing the co-managers decisions onto your decision screens
and overriding your own entries

Remember: The last set of decisions saved to the


server are used to process the results!!!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Decisions, Decisions

You and your co-managers are responsible for the


following decisions each period (entered in the decision
boxes):

Total
Items Entries

Product design and performance (for each camera model)


Pricing and marketing (for each geographic area)
+ special order discount bids (begin decision #6, year 11)
Entry-level assembly and shipping (for each quarter)
Multi-function assembly and shipping (for each quarter)
Annual compensation and quarterly labor force
Financing company operations (annual equity; quarterly debt
and dividends)
Total = potential max

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

10

20

15
+7
4
4
7

60
+7
16
16
13

10

44/51 135/142

MCLA / U Albany

Decisions, Decisions (Contd.)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Lets Go To The Demo

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Product Design
Note!

Component costs
decrease 5%/year

Determine
productivity

Dashboard:
Same for all screens
Re-calculated instantaneously
See What-if changes
5-10% as long as gauge rival efforts

Trade-off quality and costs

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Pricing and Marketing


Note!
Carries over for both E-L
and M-F
Enter zeros to withdraw

Gauge rival efforts

Based on prior year


competitive efforts

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Determinants of Sales and


Shares

Market growth 8-10% years 6-10; 4-6% thereafter


Your strategic challenge is to craft a competitive strategy
that you believe will produce the desired results when

pitted against the competitive strategies of rival


companies, region by region:

Price (enter zero to withdraw from market)


Performance/quality (P/Q) rating (currently 2 stars)
Promotions (number, length, amount) provide price discounts
Advertising (enter zero to withdraw from market)
Number of camera models (but can reduce P/Q and productivity)
Size of dealer network (enter zero to withdraw from market)
Warranty period (claims = $50/E-L and $100/M-F)
Technical support (should be constant per camera; enter zero to
withdraw from market)
Image and reputation

P/Q and market share penetration


Tough to change momentum (loyalty results in market share stability)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

"We're pleased to report that competitor envy is running at an


all-time high as well."
Cartoon by Dave Carpenter
Copyright 2005, Harvard Business Review
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Sales and Shares (Contd.)


Size of Dealer Network:

12,500 retailers per region

50,000 available retailers worldwide


Sales offices for 8,000+ dealers = $3.3 million in year 5

100 chains/region @ $10,000 each (price-sensitive, preferring


entry-level cameras)
400 online/region @ $4,000 each
12,000 camera shops/region @ $200 each (quality-sensitive,
preferring multi-feature cameras)
20 full-line shops per region carry everything

Markups = 50-100%
Decision to carry = Prior-year shares + P/Q ratings +
Cumulative ad spending + Prior-year promotions

Cannot change in upcoming year

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Assembly and Shipping


Note!

Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Compensation and Labor


Note!
Determine
productivity

Cost vs. productivity trade-offs to


minimize labor cost per camera (vs.
$25 for outsourcing)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

PAT Decisions

Assembly:

Max = 10% more than projected orders


Requires 1Q lead time, with peak in Q3

4-Member Product Assembly Teams:

Each requires 1 workstation


100 workstations/PATs can = 10,000 units/year

Can add up to 50 workstations/PATs per quarter @ $75K each


Productivity cut 4% per model added; 2% boost per model dropped

Labor Utilization:

Overtime @ time-and-a-half up to 30% max.


Severance for laying off full-timers = 50% base pay per worker

Utilized 80 workstations/PATs in year 5, Q4


Productivity increasing to 12,000 units/year

Full-timer = more than 2Q

Additional Costs:

Outsourcing = $25/camera (for labor)


Handling & shipping = $3/camera
Import duties = $5/E-L; $10/M-F
Depreciation = 4%/year

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financing

Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financing (Contd.)

Collection of receivables = Last Qs sales + 2Qs for unsold inventories


Emergency Loan: Automatic draw on (and repay of) $100 million credit
line if necessary to cover cash outflows

Pay for components, interest, taxes, and dividends in following Q

Dividends should = 2-5% stock price and < 75% EPS

Beginning equity = Common stock + Additional capital + Retained


earnings = $99.9 mill.:

Outstanding loans = $25 million

10 mill. shares outstanding; can issue 5 mill. share max per year; can
repurchase 50% per year but cannot drop below 7.5 mill.
Total equity cannot drop below $50 mill.
Stock repurchase if price $10

Credit Rating (based on 4Qs):

D/E Ratio .10 to .33


Times-interest-earned (annual operating profit/annual interest) 2 to 10
Debt payback ( 3 years)
Credit used ( 5-15%)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Decisions Printout

Compare
to results

Note: Print and check carefully!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

The Special Order Option

As the simulation progresses, your company will be given


an opportunity to bid against rivals and obtain a special
order of entry-level cameras to be assembled Q3 and
shipped to chain store retailers in time for the peak retail
demand in Q4

All interested camera-makers can bid for these orders

When the special order bid option is activated, a screen for entering
bids will appear on the decision menu
Bids are taken in each of the four geographic regions and there are
two winning bids in each region (both for 100,000 entry-level
cameras)
The winning bids are based solely on low price (with brand image
and P/Q rating as tie-breakers)
Normally, winning bidders outsource the assembly of the cameras
needed to fill these special orders

Winning bidders are shown on the Statistical Reviews


Benchmarks page

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Special Order (Contd.)

Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

A Battle of Strategies

Following each years decisions, youll be provided with


Competitive Intelligence reports containing
information of the actions rivals took to capture the
sales and market shares they got

Note: All industry members get identical reports

Armed with this information, you will be in pretty good


position to figure out some of the strategic moves they
are likely to make in the upcoming decision period
Analyze your opponents thoroughly and develop a
game plan to defeat them

scout their strategies


judge what they will do next
and come up with a competitive strategy of your own aimed
at defeating their strategies and boosting your companys
performance

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Global Retail Sales


Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Benchmarking Data
Note!

Note: Compare to decisions, costs, operations, etc.!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financials
Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financials (Contd.)

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Quarterly Snapshot
Note!

Compare competitive
efforts for any rival

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Strategic Groups
Key rivals

Niche players
Obtain for any rival

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Company Analysis
Note!

Counter potential
moves of key rivals

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Company Analysis (Contd.)

Note!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Production Costs
Note!

Totals and
per/camera

Monitor
costs

Note: Compare to projections!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Regional Operations
Note!

Note: Compare to projections!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financials
Note!

Note: Compare to projections!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Financials (Contd.)

Note: Compare to projections!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Virtuous/Vicious Cycle
Marketing
Mix

Image
P/Q
Volume

Retailers

R&D
Components

Share

Price
Productive
Equity
+ Debt

Revenues

Profits

Costs
PATs

Gears must mesh or it will be a grind!


Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade

50% of final grade:

10 points for 2 Quizzes


10 points for Team Reflections (cumulative) that apply
the course materials to the simulation and are the bases
for your decisions
10 points for Company Performance (2 measures)
10 points for 3-Year Strategic Plans (Decisions #46/Years 9-11 and #7-9/Years 12-14)
10 points for Group Presentation and Final Report
Adjusted by Self Evaluation and Peer Evaluations

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade (Contd.)

The Two Quizzes:

There are 2 open book 20 multiple-choice question quizzes


built into the simulation, taken online and scored immediately
upon completion
5 pts Quiz 1 (45-minute time limit) covers the Participants
Guide its purpose is to spur you to read and absorb how
things work in preparation for managing your company

Average Score = 84

5 pts Quiz 2 (75-minute time limit) covers the Company


Operating Reports and certain information in the GLO-BUS
Statistical Review its purpose is to check to see if you
understand the numbers and how they are calculated

Quiz 2 Average Score = 64

Click on the links for the quizzes on your Corporate Lobby


Web page for more information

The three sample questions for each quiz give you an idea of
what to expect

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade (Contd.)


Company Performance:
Board members and investors have annual performance
targets for the company, each weighted equally

1. Grow EPS at least 8% annually


through Year 10 and at least 4%
annually thereafter
2. Grow stock price about 8%
annually through Year 10 and
about 4% annually thereafter
3. Maintain ROE of 15% or more
annually
4. Maintain a B+ or higher credit
rating
5. Maintain an image rating of 70
or higher

Yr 5

Yr 11

Yr 14

}
}

EPS= $2.00 $3.16 $3.56


Stock=

$30 $45.85$51.57

ROE= 17.5% 15% 15%


Credit=

B+

B+

B+

Image=

70

70

70

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Grow

Maintain

Notable Quotable

he digital camera industry has

reached maturity early, and the


heady growth rates will slow ...
Digital camera market peaked too
soon CNET News.com (April 28,
2005) http://news.zdnet.com/21009595_22-5688981.html
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade (Contd.)


Company
Scoring

Performance (contd.):

standards used to calculate


performance scores for each company
Absolute:

Investors confidence (Did you


meet or beat the annual performance
expectations for each of the 5 performance
measures?)
Relative: Best-in-industry (How well does
your companys performance stack up against
the company with the best 5 performance
measures?) as long as no losses and better
than investors expectations!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Company Performance (Contd.)


Investors
Confidence
(5 pts.)
EPS
ROE
Credit Rating
Stock Price
Image Rating

= 20%
= 20%
= 20%
= 20%
= 20%

Best-In
Industry
(5 pts.)

or, about 1 point for


each possible cell
towards final grade

High Score (average overall score of all first place teams at simulation end)=102
Average Score (average overall score of all teams at simulation end)=78
Low Score (average overall score of all last place teams at simulation end)=51
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Performance Scoreboard
Expectations:
100 = excellent
90-99 = very good
80-89 = good
70-79 = fair
<70 = sub-par

Best-in-industry:
Scaled on 100

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Scoreboard (Contd.)

Function of EPS, ROE, credit rating, dividends per


share, and achieving performance targets
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Scoreboard (Contd.)

The winner is not


who is ahead the
longest, only who is
in front at the end

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Notable Quotable

s you set out for Ithaka [I]

hope your road is a long one, full of


adventure, full of discovery. ... Wise
as you will have become, so full of
experience, you'll have understood
by then what these Ithakas mean.
Konstantinos Kavafis, Ithaka (1911)
Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade (Contd.)

The Two Strategic Plans:

Commitment to Deliver Specified Results But Permits Full Strategic


Flexibility

Modify your strategy as often and as radically as necessary in response


to unanticipated conditions as long as you meet or beat the
performance targets set forth in the plan

3-year strategic plan includes

A strategic vision for the company


Objectives for EPS, ROE, credit rating, image rating, and stock price
appreciation

To get a good performance score requires that a company achieve


performance levels at least commensurate with investor expectations each
year
Bonus scores for setting stretch objectives that are higher than the
investor minimum performance targets and then meet or beat these stretch
targets
Proportional points are awarded for under-achieving the target

Declare a strategy for entry-level and multi-featured cameras


Prepare a pro forma income statement that projects unit camera
sales, revenues, prices, and costs per camera for each of the four
geographic regions

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Course Grade (Contd.)

Peer Evaluations:

At the end of the exercise, you will be asked to


complete a 12-question evaluation of each of
your co-managers and a self- evaluation of your
own performance
Used

to make final individual adjustments

These are completed online and can be


reviewed by clicking on the Peer Evaluation Link
on your Corporate Lobby Web page
Are for your instructor only and are completely
confidential Please complete them in an
honest and professional manner

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Some Procedures

Follow the Suggested Decision Procedures

Decision Schedule link on your Corporate Lobby Web


page has dates and deadlines for the decisions

See the link on your Corporate Lobby Web page

The decision deadlines are strictly enforced since the


results are processed automatically on the GLO-BUS servers
immediately following the deadline

The results of each decision will be available online


one hour following the decision deadline (and usually
15 minutes)
You will be notified via e-mail as soon as the results
are ready

At that point you can log-on, see what happened, and


proceed with the next decision

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Schedule
Decision

Deadline For Saving Entries

Practice Decision 1 - Practice Year 6

30-Jan-08

7:00 pm

Practice Decision 2 - Practice Year 7

6-Feb-08

7:00 pm

Quiz 1

6-Feb-08

9:00 pm

End of Practice Period (Data reset to Year 6


and practice results are no longer available)

7-Feb-08

11:59 pm

Decision 1 - Year 6

13-Feb-08

7:00 pm

Decision 2 - Year 7

20-Feb-08

7:00 pm

Decision 3 - Year 8

27-Feb-08

7:00 pm

Quiz 2

27-Feb-08

9:00 pm

3-Year Strategic Plan

5-Mar-08

7:00 pm

Decision 4 - Year 9

5-Mar-08

7:00 pm

Decision 5 - Year 10

12-Mar-08

7:00 pm

Decision 6 - Year 11

19-Mar-08

7:00 pm

3-Year Strategic Plan

2-Apr-08

7:00 pm

Decision 7 - Year 12

2-Apr-08

7:00 pm

Decision 8 - Year 13

9-Apr-08

7:00 pm

Decision 9 - Year 14

16-Apr-08

7:00 pm

End-of-Game Peer Evaluations Available

23-Apr-08

6:00 pm

Decision 10 - Year 15

23-Apr-08

7:00 pm

Company Presentations

30-Apr-08

6:00 pm

Note: See GLO-BUS


schedule for precise
deadlines for all simulation
activities; please notify
instructor of any
discrepancies

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Tips for Success

Use the practice decision to become fully


acquainted with the menus and functionality built
into the screens
Make full use of all the Help/More Info sections
Be professional!

Run the company in a serious manner:

Practice making business decisions, learn to craft winning


strategies in a competitive market, and take responsibility for
the results of your actions

Dont be imprudent, highly risky, or un-businesslike (that


would get you fired in a real company):

Who shoots from the hip almost always shoots themselves in


the foot
Dont be a daring adventurer out to win some variant of a
videogame by making wild decisions and testing the limits of the
simulation

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Tips for Success (Contd.)

Lessons Learned from the Past

Do know the business

strategy and stick to it

build the needed


infrastructure and develop the
business model to support your
strategy

Do invest early and often

... be internally consistent

initial decisions are critical but


watch out for dead ends

organization and complete


member involvement

or you will be stuck in the


middle

promises

use to examine small changes

Dont try to game (or blame)


the system

watch the competition to


make rapid adjustments

Dont treat projections as

being average is mediocre

Dont follow others

Do create effective decision


making process

Dont be all things to all people

Do craft customer value

benchmark rivals and self

Do agree on a long-term

evaluate the feasibility and


risks of sustaining your strategy

Dont panic or make radical


moves

be patient but persistent

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Notable Quotable

ontrol your own destiny

Or someone else will!


Jack

Welch, former GE CEO

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Questions?
Please

eliminate the middle man!

Use

the help/more info. screens


Contact GLO-BUS Technical Support
Team:
Send

a message, submit a request, or ask a


question at http://www.globus.com/feedback.html
Phone (205) 348-8923

but also notify instructor of issue and


response!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Good Luck!!!

Ben A. Kahn / Paul Miesing GLO-BUS BADM 510-70 Strategic Management

MCLA / U Albany

Dedicated to the Memory of My Son, Solomon Sharone Cyrus Jochnowitz-Kahn


University of Rochester, Class of 2010

I Want to Live, Go to College, and Help People


to Make This World A Better Place.

My Name Is Rocky Balboa

My Name is Rocky Balbao


I am Solys Dog

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