You are on page 1of 2

1.

Different approaches Star bucks and Domino's:


Starbuck: give incentive by pay more wages
Domino's: not willing incentive by more salary but focusing on store manager:hiring
more selective, coaching to create better workplaces, motivating with stock options
and promotions

2. Store manager is a leader in a workplace?


Leaders handle important task to monitor , control, evaluate, find solution, etc
Employees without leader would work in confusedness, they dont know where they
must ask, who will responsible for what and whom can be believable

3. David Brandon attitude toward turnover?


Affective component
Paying people a few bucks more cant overcome a bad culture
Cognitive component
Attack turnover by focusing on store managers-hiring more selectively, coaching
them on how to create better workplaces, and motivating with stock options and
promotions
Behavioral component
Renamed the HR dept. People First Hiring more selectively, create better
workplace, motivating with stock options & promotion Rolled out a new in-store
computer system

4. How managers reduce voluntary turnover?


By create better workplaces, motivating with stock options and promotions, and
rolled out a new in-store computer system. With this situation made worker to
perform a better job.

5. To increase employees' commitment to the


organization?

Mr. Cecere can implement some antecedents to spark commitment binding in the
organization.
Some of them can be affective commitment, by giving better work experience,
desire to come to work everything expecting something challenging or something
that makes employees feel comfortable
Mr. Cecere can also increase costs /benefits commitment by creating a program that
may not exist somewhere else, can be a unique incentive program, that makes the
store managers know that they may not have the same benefits program outside
Domino's
Lastly, Mr. Cecere can combine two solutions above with normative commitment,
that obliged employees to work because they know Domino's gives its employees
what they deserve

Alternatively, to increase job satisfaction, Domino'scan fulfill the needs of their


employees, e.g. if mostof Domino's low-paid workers are students,Domino's can
provide incentive money for bookspurchasing for the most hard-working studentworker, also, it can also give out movie tickets for free for the most friendly
employee once a month.Domino's might as well enhance the work values of its
employees, e.g. by giving them time off workMore importantly, Domino's should
monitor jobsatisfaction index of its employees by collectingopinion surveys or
employees' fairness perceptionsindex.

You might also like