SHEILA M.

LAYO, MHA, NHA

2916 McCarthy St.
Scranton, PA 18505
Cell: (570) 357-1683
E-mail: smlayo@gmail.com

EXECUTIVE DIRECTOR / ADMINISTRATOR / OPERATIONS / HEALTHCARE INDUSTRY

Licensed nursing home administrator with experience in long-term care operations with both
for-profit and not-for profit nursing facilities. Demonstrated skills related to management,
planning, budgeting, marketing, and quality improvement. As an administrator I developed a
solid and respected relationship with the Scranton Field Office Department of Health and Life
Safety.
Profile
A respected relationship with the Department of Health, Ombudsmen and
Utilization Management Review Team
Strong Leadership and communication skills
Empowered, Coached and Mentored staff

PROFESSIONAL EXPERIENCE

Executive Director / Administrator of Skilled Nursing Facilities

As an Administrator I have established knowledge of state, local, federal regulations and

standards. I have updated and implemented the new survey process to be in compliance
with the updated Federal and State Regulations. Developed and implemented programs,
goals and procedures necessary to provide quality care, maintain positive relationships
with healthcare providers, the public and the community. Review and perform market and
financial analysis to promote positive changes.

DAVIS MANOR REHABILITATION CENTER, Mountaintop, PA

October, 2009-January, 2010 (Interim Administrator)
• Updated and developed Policies and Procedures
• Implemented and continued to monitor the facilities compliance
• Reviewed the Accounts Receivable and Implemented in process

VALLEY CREST NURSING AND REHABILITATION CENTER, Wilkes-Barre, PA

March, 2008-June, 2009
• Attended meetings for the new facility
• Started a new program for residents that needed counseling
• Developed programs for residents with the Ombudsmen
• Experience negotiating Union Contracts and develop processes to execute a work
plan for resolving issues.
• Decreased Account Receivables by implementing admission procedures and
weekly MA pending meetings.
• Increased revenue by increasing case mix and average daily census
• Educated staff on corporate compliance while providing staff education on team
building, teamwork and communication.
• Accomplished in structuring and negotiating transactions and contracts with
favorable terms.

TUNKHANNOCK GOLDEN LIVING, Tunkhannock, PA

January, 2008-March, 2008 (Interim Administrator)
• Worked with the staff to put a program in place to clear the open deficiencies
• Completed the financial reports

KINGSTON COMMONS AGE OF PA, Kingston, PA

 June, 2006-January, 2008
• Worked with Life Safety on getting approvals for renovations
• Implemented a breakfast program to ensure the residents safety
• Developed the start of culture change
• Increased revenue by increasing case mix and average daily census
• Accomplished in structuring and negotiating transactions and contracts

TOWANDA SKILLED NURSING FACILITY, Towanda, PA

March, 2004-January, 2006
• Worked with Life Safety on construction and renovations
• A full dining program for all meals
• Increased the Medicare census which increased revenue

Marketing Consultant

LANDMARK HEALTHCARE STRATEGIES, Scranton, PA

INTERNSHIP AT A 180 SKILLED NURSING FACILITY, Scranton, PA
2003-2004

As a Marketing Consultant this experience fine tuned my skills in developing a community

needs assessment to be on the cutting edge of the market.
• Strategies to introduce new products into the market.
• Identified the competition in local area.
• Developed and completed a community needs assessment for a local hospital
• Consulted for marketing projects for health care organizations
• Actively participated in all departments involving a Skilled Nursing Facility
• Developed the important of Case Mix Index, staff development and the quality of
care.

Controller

AMCARE MANAGEMENT / HOLIDAY MANOR (Assistant Administrator), Scranton, PA

2001-2003

As Controller I performed analysis and reconciliation of Accounts for subsidiary and General
Ledger Accounts, reviewed Actual monthly projections to Budgeted projections. Prepared
financial statements, bank reconciliation and ensure cash flow.
• Compared actual cost incurred to estimated budget costs. Computed and analyzed
variances (actual vs. estimated). Suggested corrective actions.
• Wired Funds between subsidiary accounts and handled all payroll function and
Human Resource.
• Reviewed actual month end revenue to projected revenue.
• Monitored Depreciation on Capital items.
• Directed all financial daily activities for numerous personal care homes
• Monitored resident funds and personal spending money distributed to residents as
requested,
• Reconciled the resident’s checking accounts to the bank and residents individual
accounts.
• Initiated billing to resident families, addressing all inquiries from resident families
concerning billing / billed items, resident spending, etc.
• Educated staff on health benefits, policies and procedures.

LICENSE
NURSING HOME ADMINISTRATOR (NHA)
 EDUCATION
UNIVERSITY OF SCRANTON, Scranton, PA
Master of Health Administration: (MHA)
WILKES UNIVERSITY, Wilkes-Barre, PA KEYSTONE COLLEGE, La Plume, PA
B.S., Accounting A.S., Business

COMPUTER SKILLS
Microsoft Word, Excel, Power Point, Lotus, Quicken, Peachtree, Quick Books, Genesis, ADT
(admissions, Discharges, Transfers) As-400, Novell Group Wise, FAS Fixed Asset System,
knowledgeable with Windows, Internet Services, E-mail.

*REFERENCES UPON REQUEST