Business Agreement

(Communication System Data Entry Offline Data Entry)

All the parties who are entering in this agreement are bounded with terms and clauses
mentioning here, so he/she must read this agreement carefully and agree with this before
signing.
____ {Future Rising Consulting Private Limited} ____
Address: B 96 LEVEL 4 GURU NANAK PURA, LAXMI NAGAR NEW DELHI-110092
Email: Info@futurerisingconsulting.com , Phone No.: 011-43082777
(Hereinafter referred to as "Client")
_____________________
Individual Name/Company Name (Tick anyone)
____________________________________________
Fathers/Husband/Company Owner/Represented by Name (Tick anyone)
__________________________________________
Address: _________________________________________________
Email: _____________________, Phone No.: ___________________
(Hereinafter referred to as "Business Associate")
DATE OF EXECUTION: __ __ _____ _______(DD/MM/YY)________

Whereas the Client & the Business Associate are engaged in the Business of Outsourcing of IT and ITEnabled Services Industry and Client have got into an Agreement with his Principals (herein after
referred to as Principals) for Outsourcing & Execution of OFFLINE DATA ENTRY WORK as
described in the SCOPE OF WORK. Henceforth Client is providing rights to Business Associate to
execute this process under Business Associates Individual/Business Name.
Presently Client is in a position to Outsource & Execute the OFFLINE DATA ENTRY WORK
through its various Delivery Partners. Client would provide requisite training and skill-base to Business
Associate so that it can be outsourced by the Business Associate.
This memorandum of understanding represents the business Agreement and operational
understandings between the parties entering in this agreement and shall remain in effects for a period
of 11 months from the date of execution hereof which is ____.
This agreement is between the above mentioned parties, created and will be solely used for the purpose
of business as mentioned in the Agreement (Below) and nothing else and so, hence keeping the work
culture and the promises as per the SLA is written and legally mentioned in the deal with Future
Rising Consulting who will be in business with ______________________ (Name of
the Authorized Person). Both parties will come on a mutual ground agreement as per the below
mentioned points.
1. AS per the below mentioned terms and conditions, both parties do hereby solemnly adhere to
come on common grounds to serve each other on proper, accurate and timely payment
processing and service orientation using the below mentioned points.
The Project which is currently introduced is Offline job. The procedure is quite simple.
You will be providing with Jpeg/tiff/Pdf and Business Associate needs to convert it into
.txt in win zipped rar on a regular basis with the help of specifications and customized
software will be provided by the Client.
The work you perform should be accurate and has to be submitted on or before the
submission date. Later entries are not acceptable or encouraged and if any entry happens
to be late, the work is liable to be rejected and your registration will be terminated and no
further work shall be made.

 English knowledge is essential.

Agreement is valid for tenure of 11 months, renewable.
This project does require firm Quality Certification and Business Associate needs to
follow instructions at the time of getting the commercial work. If Business Associate
doesnt follow an instruction sheet then complete work will be rejected.
Registration made on a Company name is non-transferable and cannot be further
outsourced.
Risk of investment in computer and peripherals solely rests with the Business Associate.
Client will take complete responsibility of forwarding the completed work to the Concern
under their own expenses via Ftp portal.
Client needs to generate the Quality Audit Report of every complete workload submitted
by Business Associate and it takes 6-7 working days to get the report from the third party
then client needs to publish that report to the concern Business Associate via email.
Payments will be given on within 6-7 working days from the day after the work quality
audit report generated and delivered to Business Associate.
The work should be done according to the instructions given by the Client.
Any dispute relating to this contract will be settled by arbitration in the courts of New
Delhi.
Customized software has certain timing limitations and it will be only functioning 12
hours in a day. However for timings it depends on business associate to choose as per
there flexible working hours of that particular timing window.
Client strictly requested to Business Associate not to change the operating system Date &
Time. It must be according to current Indian Standard Time Zone. By any chance if
Business Associate tries to work by changing operating system time and date then there
will be chances that backup files will not get restore properly and it might say Invalid
Backup Files. By any chances if such kind of situation rises then Future Rising
Consulting held no responsibility.
Client requested to Business Associate to create Back Up file on daily basis/weekly basis
as per their choice in an order to protect your work database completed assignment and
also keep the backup files in safer place like Pen Drive, CD, DVD. In any case due to
technical failure from Business Associate end like operating system got crashed and by
again installing the customized software it will treat by operating system as a fresh

installation and if backup files were not protected then worked database will not get
restore.
In rework Clause Business Associate needs to repair the data within 6 days no further
days will be given at any cost.
The Business Associate shall raise invoice every month with the data. The Client will pay
each bill within maximum 5 working days, from the date of issue of Quality Check
Certificate. The Invoice can be raised through e-mail or Fax and followed by hard copy.
Q.C. Certificate will be provided in 6 -7 Working Days from the date of submission.

2. Instruction to the Business Associate

The Client reserves the rights to reject any amendments where the requirements of these instructions
are not compiled. Any memoranda, letters, drafts and information not given prior to the issue of this
Business Agreement and duly counter signing will not form as part of this Business Agreement.
The Business Associate attention is drawn to the fact that the Business Associate shall place his
signature in the Business Agreement copy and return the copy immediately to the contractual division
of the Client.
All queries shall be categorized by document and reference to the Business Agreement number,
appropriate clause, and paragraph or drawing number. Such queries shall be resolved in writing and
issued to Business Associate.
Client disclaims all liabilities and shall not entertain any claims for losses, damages, cost, what so ever
arising from any act of representatives/agents/attorneys/employees/operators of the Business Associate
on any account what so ever.
The Business Associate accepts that Client cannot be held responsible for non-working occurred on
account of natural calamity, change in government law, electricity failure and unforeseen circumstances
etc. And no claim/representation shall be entertained.

3. Currency of the Job work

The Business Associate shall understand the best currency of the financial transactions will be in INR
only. All payments made to the Business Associate under the Business Agreement will be made entirely

in INR or alternatively and solely at the discretion of the authority of the Client in the foreign
currency or currencies requested and specified by the Business Associate.

4. Mode of payments
The mode of payment will be paid through in the form of Cheque/Demand Draft/ Electronic Transfer.

5. Scope of Work
The Business Associate or its Delivery Partners will diligently carry out Offline Data Entry of image
screen to offline database (remotely located, Monitoring and Controlling done by Client or its
Principal) format using customized offline portal provided by the Client. On Monthly-Basis Client
would upload required image data/screens in the Online Portal. Work allocation would be done based
on per seat/agent.
Client will provide minimum 3500 to maximum 4700 forms per seat/agent/month (called one
assignment), this workload can be increased to 5000 forms per seat/agent depends on performance and
request of Business Associate. The Business Associate or its Delivery Partners should complete data
entry for provided images within provided working shift time held during 30 Calendar Days from date
of issuing the workload which must be tested for readability and accuracy levels must meet with
instructions as supplied in this agreement.
If Business Associate or its Delivery Partners is not able to complete the provided data entry work
within given time then that seats/account stands cancelled.
Client is agreed to sign an agreement period of 11 months with Business Associate. Business Associate
or its Delivery Partners have to achieve the required accuracy level (mentioned in this agreement) for
entire agreement duration. Client is not responsible for any expenses (Like Salary or rent) of Business
Associate. Business Associate is agreeing to take work after all verification and agree to take work
under technical specification of Client. So he has to follow rules and regulation of First Part as drafted
and accepted by both parties in this agreement.

6. Price/ Pay Rates

For the OFFLINE DATA ENTRY services rendered by the Business Associate, they shall be entitled for
payment of price of 20 INR per form including all applicable taxes (if any).
The above pay rate is offered on overall accuracy of 98% or above. If overall accuracy is below 98%
then pay rate will be based on achieved accuracy slab as defined on clause #7 of this business
agreement.

7. Quality
The Business Associate shall maintain minimum accuracy of 85% for the processed database. If the
Business Associate cannot reach 85% accuracy on submission then (as per the mentioned below)
client shall give the Business Associate another 6 days for rectifying the mistake and it will be
considered as a rework and thereafter if still failed to achieve desired reworked accuracy then
agreement stands cancelled.
Quality Percentage Calculator and Payout Slab:-

98% - 100%
95% - 97.9%
93% - 94.9%
90% - 92.9%
85% - 89.9%
65% - 84.9%

20/- INR
18/- INR
14/- INR
4/- INR
1/- INR
Rework Then Payment

20*3500 = 70,000
18*3500 = 63,000
14*3500 = 49,000
4*3500 = 14,000
1*3500 = 3,500

3500
3500
3500
3500

Below or 64.99 % there is no payment/no rework and agreement will be stands cancelled
due to poor quality of work.
Client has agreed to provide only 1 time rework throughout the project duration period i.e.
11 months and in rework Business Associate needs to achieve a minimum accuracy level to
93% to 94.9% and less then that agreement stands cancelled/terminate due to poor quality
of work.

Error % Calculation:
As per the required accuracy error calculation formula is: {100-(Total Error found /Total Q.Ced
records)*100}. An error is considered as a wrong character. Hence every character mistake will be
considered in a form. If there is one mistake in one form then complete form will be rejected and also
if you are doing 5 mistakes in a form it will be treated as a 5 mistakes. Random records are checked
and it is the sole discretion of the client to hand pick random any records from the processed database.
The Second Party will have to rectify any errors that may come to the FIRST PARTYS attention
during the QC process.

Some Examples for Countable errors

Countable Errors
1. Texts given in image files are case sensitive. If image contain text Henry and you typed like
HENRY then itll treating as error of mismatched text.
2. If any space given in word then itll count as error of mismatched text/word. If image contain
text 321.00 and you typed like 321. 00 then itll count as error of mismatched text.
3. If any two words merged into single word then itll count as error of mismatched text/word.
i.e. if Henry Paul is typed like HenryPaul or 0.00 Is typed like 0 or 0 . 00 then itll be
counting in error of mismatched text.
4. Mismatched Text/Word, Extra/Missing Text/Word, Extra/Missing Character in Word.
Date and currency format must be followed same as given in provided image for data entry and also as
per the instruction sheet provided by client.

8. Payable Charges for agreement Signup

For taking up the Communication System Data Entry Project, the BUSINESS ASSOCIATE has agreed to pay
an association fee of ______________refundable association deposit for ________an assurance of
accomplishing the task as per the required specifications and most importantly within the stipulated time
limit. This amount has to be paid in favor of M/s Future Rising Consulting Private Limited via
DD/RTGS/NEFT. This amount is refundable after successful completion of 6 months of contract. If Business
Associate fails to complete successful 6 months then this association fees is not refundable in any
circumstances.

If in any circumstances BUSINESS ASSOCIATE is not able to succeed the 6 months or might get terminated
due to non-submission of workload, poor quality performance then amount mentioned above will not be
refundable in any circumstances and will get forfeited as the losses of contract value.

9. Termination
The work will be discontinued on the occurrence of any of the following:
The BUSINESS ASSOCIATE within the stipulated time frame of 30 days does not complete
the Assignment.
Non-performance by the BUSINESS ASSOCIATE when he/she fails to deliver the work within
the tolerance
The BUSINESS ASSOCIATE discontinues the project in between at his own.
Total work will be rejected if missing data (missing records) will be found.
Total work will be rejected if not uploaded completely in the given TAT.
File will be rejected if extra spaces are found.
Record enter is not in proper sequence.
The work is sub-contracted by the BUSINESS ASSOCIATE.
The Business Associate tries to use automatic software for copy and paste.
The Business Associate tried to open the Backup files by breaking the password.
The Business Associate has carried out the part of work outside and later inserted the typed
text in the one File.
It will not be practically possible to give the Business Associate any proof of such an act having been
committed by him thus any such conclusion extracted by our clients FUTURE RISING CONSULTING will be final and not challengeable. No communication by the Business Associate in this regard will be
entertained.
In some unavoidable circumstances when the BUSINESS ASSOCIATE is not in the position to work
on the Project undertaken it will not be transfer to any other BUSINESS ASSOCIATE.
The BUSINESS ASSOCIATE will be required to submit a full completed Assignment only. A part of
the work provided will not be acceptable. One PCs work cannot be shared with another PC.
The responsibility for the payments for the work done by its BUSINESS ASSOCIATE lies with
FUTURE RISING CONSULTING PVT.LTD. Only.
I shall not direct the company to interact with any agency, individual or any of my representatives for
any performance of whatsoever nature regarding the relationship of mine with the company. The

company shall be interacting only with concern person, individually and not with any of my
representative/s without any prior information from the concern person of the company. The
company shall not be responsible in any manner whatsoever, for any investment made by my on
infrastructure, computers, internet or any other expenditure related to execution of data assignments.
FUTURE RISING CONSULTING PVT.LTD, will not be responsible for the work not being
completed by the BUSINESS ASSOCIATE because of any kind of technical failure, like hard disk
crash etc. of the computer on which the BUSINESS ASSOCIATE is working.
Future Rising Consulting shall not be responsible for any payment made to anyone more than the
value of these offline data assignments. And Future Rising Consulting will not be held responsible for
any payment made to anyone other than it authorized associates.
The company hereby reserves the right to make any addition/deletion/modification in the terms
mentioned above based on day-to-day developments in the activities related hereto without intimating
the changes directly to me but BUSINESS ASSOCIATE will check it directly on the website if any
changes are made.
BUSINESS ASSOCIATE understands that if I clear my first work cycle with mentioned terms and
condition described in above points, and then I will get second month work and then on all
corresponding works.
All Services will be performed by both parties in a good and work man like manner and in
accordance with the highest Industry Standards. Neither party will be liable to the other for
any indirect, special, incidental, consequential, exemplary or punitive damages or for any form
of damages other than direct damages, and each partys liability shall not exceed, in the case of
either parties' liability excepting harming to either party.

10. Short Supply of Data

If the Client fails to provide the data in full or if there is short supply of Data more than 30%
during any month time, then the Business Associate shall be compensated to the extent of 50% of
such short supply/non supply of Data. As well as if Business Associate fails to complete scheduled
data or get terminated due to poor quality of work, Business Associate has to bear penalty of 30%
of that Slots contract Value.

11. FINAL DISPOSITIONS

 Waiver. No modification of any of the terms or provisions of this Agreement shall be

valid unless contained in a writing signed by the parties. No waiver by either party of a
breach or a default hereunder shall be deemed a waiver by such party of a subsequent
breach or default of a like or similar nature. Resort by one party to any remedies referred to
in this Agreement or arising by reason of a breach of this Agreement by the other party
shall not be construed as a waiver by the first party of its right to resort to any and all other
legal and equitable remedies available to it.
Force Majeure/Act of God. Neither parties shall be liable to each other or be deemed in
breach or default of any obligations contained in this Agreement, for any delay or failure to
perform due to causes beyond its reasonable control, including but not limited to delay due
to the elements, acts of government, acts of God, fires, floods, epidemics, embargoes, riots,
strikes, computer viruses or acts of computer hackers, any of the foregoing events being
referred to as a "Force Majeure" condition. In such event, dates for performance shall be
extended for the period of delay resulting from the Force Majeure condition.
The party affected by a Force Majeure condition shall, as soon as practicable, notify the
other party of the nature and extent of such condition.
Notice. All notices, approvals, consents, requests, demands or other communications to be
given to either party in writing may be effected by personal delivery or by prepaid registered
mail, return receipt requested or by efax. Such communication shall be addressed to both
parties at their respective addresses as set forth in the agreement above (or to such other
address as may have been transmitted in writing by the party concerned to the other party)
and shall be effective upon actual delivery to that address.
Governing Law and Exclusive Venue. This Agreement is to be interpreted and construed in
accordance with the laws of India.
Entire Agreement. This Agreement contains the entire understanding of the parties and
there are no representations, warranties, promises, or undertakings other than those
contained herein. This Agreement supersedes and cancels all previous agreements between
the parties hereto.

 Binding Effect. This Agreement shall be binding on the parties, and that each warrant that
the undersigned are authorized to execute this Agreement on behalf of their respective
parties.
Survival of Rights. Notwithstanding anything to the contrary contained herein, such
obligations which remain executor after expiration of the term of this Agreement shall
remain in full force and effect until discharged by performance and such rights as pertain
thereto shall remain in force until their expiration.
Severability. In the event that any term or provision of this Agreement shall for any reason
be held to be invalid, illegal or unenforceable in any respect, such invalidity or
unenforceability shall not affect any other term or provision and this Agreement shall be
interpreted and construed as if such term or provision, to the extent the same shall have
been held to be invalid, illegal or unenforceable, had never been contained herein.
Captions. The captions used in connection with the paragraphs and subparagraphs of this
Agreement are inserted only for purpose of reference. Such captions shall not be deemed to
govern, limit, modify or in any other manner affect the scope, meaning or intent of the
provisions of this Agreement or any part thereof nor shall such captions otherwise be given
any legal effect.
Language Clause. The parties acknowledge that they have specifically requested and
consented that this Agreement be drawn up in the English Language.
Arbitration: All disputes, differences and/or claim arising out of these terms of Service shall
be settled by Arbitration in accordance with the provisions of Arbitration and Conciliation
Act.1996 or any statutory amendment thereof. The disputes shall be referred to the Sole
Arbitrator who shall be appointed by the Authorized person/Director of Future Rising
Consulting Pvt. Ltd. The Arbitration proceedings shall be held at Delhi and the arbitration
shall be conducted in English language. The award of the Arbitration shall be final and
binding on the Business Associates and Future Rising Consulting.

These are the above mentioned Contractor Service Agreement terms and conditions under which both
parties agrees to serve each other and make a long term profitable business plan and get the highest
peak of success and strength in future.
Both Parties hereby do agree to the above mentioned terms and conditions and place their signature
for the future business reference.
For Future Rising Consulting Pvt. Ltd

for __________________________

____________________________

_____________________________

Company Signing Authority

Business Associate Signature

Name: Mr._____________________

Name: _______________________