Professional Documents
Culture Documents
Employees
Course Level:
Introductory
Intermediate
Advanced
Department Managers
Scheduling Managers
Store Managers
Key:
Virtual or On-site Classroom
KnowledgePass
Payroll Managers
Payroll Administrators
Configuration Specialists
Application Administrators
IS/IT Specialists
Information Analysts
Help Desk Specialists
Project
Team
IT/IS
Payroll
Manager/
Employees
Supervisor
Workforce Central
WFC 8.0 New Features Overview for Project
Team & Application Administrators
Train-the-Trainer Sessions
For end users, Kronos offers various solutions and formats, including Kronos KnowledgePassTM and tailored or customized training that reflects the
organizations processes, configuration and terminology.
If your job role does not appear above or if you have any questions please call our education specialists at (888) 293-5549 for guidance on what
courses are right for you. For the most up to date information on educational offerings please visit http://customer.kronos.com/education/index.asp.
4704929-001 Rev A
Course Title:
Audience:
Audience:
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Central 8.0 that support key employee, managerial
and administrative tasks. These features impact multiple products across the
Workforce Central suite.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce Central. Implementation guidelines for features are
also provided with the course. Key functional areas addressed include:
administering system components, user interface enhancements, controlling
access to data, and managing employee requests.
Objectives
After completing this course, you should be able to:
Determine if each new Workforce Central feature meets a business
need in your organization
Recognize the implementation decisions required in order to utilize
each new feature
Implement each new feature as applicable
Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Central features released in 8.0.
Prerequisites
Experience using Workforce Central
Advanced Preparation-none
Duration: 3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Description
The WFC 8.0 Upgrading to the Navigator - Employee Training Kit is
designed to train employees how to use a navigator to access widgets to
perform common tasks. The purpose of the kit is to introduce employees
to the Navigator Framework so they can apply common navigation
techniques throughout their business tasks.
Objectives
After completing this course, you should be able to train employees to
successfully perform the following tasks:
Recognize the common components of a navigator
Identify primary and secondary views for widgets
Access widgets from Related Items pane to support a business
process
Audience
The kit is designed for training managers or administrators who train
employees on using a navigator to perform common tasks.
Content
The kit includes the following materials:
Microsoft PowerPoint slideshows that explain how to log on to
the navigator and open and close appropriate widgets to support
common business tasks. Basic navigator concepts and sample
widgets are introduced. You can tailor the PowerPoint to reflect
common business practices.
Sample job aids for common employee persona navigator
PowerPoint files for slideshows and sample job aids are included.
You can tailor these files to reflect your business practices
Note: To supplement the kit, How To simulations demonstrating
common navigation techniques are also available on Kronos
KnowledgePass
Prerequisites
Microsoft PowerPoint and Microsoft Word skills are required to
customize the contents of the kit.
Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This kit is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Audience:
Course Title:
Audience:
Description
This self-paced learning course is designed to help Administrators plan,
configure, test and deploy navigators and widgets for managers and
employees. Configuring widgets, alerts, wizards, and workspaces helps you
create navigators specific to different job roles in your organization.
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Timekeeper 8.0 that support key employee,
managerial and administrative tasks.
You will learn how widget parts, widgets, alerts, wizards and workspaces are
related to one another. Using different case study examples throughout the
tutorial, you identify critical navigator components and explore various
configuration options. Using practice exercises and a sandbox, you configure
sample widgets, workspaces, alerts, and navigators for a manager or
employee role. Guidelines for testing and deploying navigators in your
organization are also covered.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Timekeeper. Implementation
guidelines for features are also provided with the course. Key functional
areas addressed include: general user interface and data entry changes,
scheduling employees, reporting and auditing enhancements, managing
accrual data, controlling access to data and managing pay policies.
Objectives
After completing this course, you should be able to:
Objectives
After completing this course, you should be able to:
Course Title:
Audience:
IT/IS
Description
This self-paced learning program is designed to provide IT staff who will
assist Kronos staff in performing an upgrade of their Workforce Central 6.0
or later environment to release 8.0. It includes guidelines on how to prepare
their environment for a Workforce Central upgrade. It also provides an
overview of the tasks that will be performed by the Kronos staff so that IT
staff knows what to expect during the upgrade process.
NOTE: This course focuses on the upgrade process from Workforce Central
6.0 or later to 8.0. Customers upgrading from 4.3 or 5.x will also need
information on a few additional upgrade tasks. Detailed information on
completing these additional tasks is available on KnowledgePass.
Objectives
After completing this course, you should be able to assist Kronos staff with
the following tasks:
Plan an upgrade of a Workforce Central 6.0 or later environment for
Workforce Central 8.0
Gather required data needed to perform pre-upgrade tasks such as
verifying hardware requirements, running essential scripts, and
performing database reconciliation and maintenance tasks
Prepare an environment for a Workforce Central 8.0 installation
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists.
Prerequisites
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Duration: 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Audience:
Description
This instructor-led workshop is designed to provide IT staff, who will
perform an upgrade of their Workforce Central environment to release
8.0, hands-on experience performing key tasks required in the upgrade
process. Participants learn about architectural changes to the Workforce
Central environment and how those changes impact operations in a
Workforce Central 8.0 environment and upgrade tasks. Participants
perform an upgrade of a Workforce Central 6.0 environment to release
8.0 and then analyze the resulting installation to see exactly what new
architectural components are installed and discuss how the components
impact Workforce Central operations.
NOTE: This course focuses on the upgrade process from Workforce
Central 6.0 or later to 8.0. Customers upgrading from 4.3 or 5.x will also
need information on a few additional upgrade tasks. Information on
completing these additional tasks is available on Kronos
KnowledgePassTM.
Objectives
After completing this course, you should be able to:
Plan an upgrade of a Workforce Central environment to Workforce
Central 8.0
Perform pre-upgrade tasks such as verifying hardware
requirements, running essential scripts, and performing database
reconciliation and maintenance tasks
Install Workforce Central 8.0
Perform post installation tasks such as upgrading a database and
upgrading other product components
Troubleshoot common challenges
Review upgrade tasks for key Workforce Central products
Audience
IS/IT Specialists and Database Specialists
Prerequisites
Experience with SQL or Oracle Database
Experience with Workforce Timekeeper
Advanced Preparation-None
Delivery Type: Instructor-Led Training
Duration: 2 days
Price: $1200
Course Level: Intermediate
CPE: 12
Instructional Method: Group-Live
Course Title:
Audience:
IT/IS
Audience:
Description
This self-paced course is designed to familiarize you with the differences
between Workforce Connect 6.0 and Workforce Integration Manager. This
course combines recorded lecture, demonstration hands-on practice
exercises.
Objectives
After completing this course, you should be able to:
Describe the architectural changes implemented by Workforce
Integration Manager
Run interfaces within Workforce Central
List the differences between Workforce Integration Manager and
Workforce Connect
Describe the deployment process
Upgrade interfaces and links
Describe work-around techniques for changed functionality
Create access profiles for interface users
Set up record retention policies for interface results
Audience
Database Specialists
IS Specialists
Help Desk Specialists
Prerequisites
Experience and familiarity with Workforce Connect
Advanced Preparation-none
Duration: 6.5 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Description
This self-paced learning course is designed to demonstrate new features
for all industries introduced in Workforce Scheduler 8.0, which support
key scheduling and administrative tasks. Industry-specific usages are
provided where applicable. New features are presented by functional
area so that you can see how each new feature helps enhance business
processes you have automated and optimized with Workforce Scheduler.
Implementation guidelines for features are also provided with the course.
Key functional areas addressed include: Workforce Scheduler tools,
schedule creation, schedule maintenance, and employee self-service for
scheduling.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable
Audience
Project team staff and application administrators who are responsible for
reviewing and supporting new Workforce Scheduler features released in
8.0.
Prerequisites
Experience using Workforce Scheduler
Duration: 1 to 3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Audience:
Course Title:
Audience:
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce HR and Workforce Payroll 8.0 that support key
employee, managerial and administrative tasks.
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Forecast Manager, Workforce Task Management,
and Workforce Budgeting 8.0 that support key managerial and administrative
tasks.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce Forecast Manager, Task Management, and
Workforce Budgeting. Implementation guidelines for features are also
provided with the course. This course presents enhanced usability features,
and new managerial tools,
Note: For enhanced scheduling features, refer to the Workforce Scheduler
8.0 New Features Overview course.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use each
new feature
Implement each new feature as applicable
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce Forecast Manager, Task Management, or
Workforce Budgeting features released in 8.0.
Prerequisites
Experience using or administering Workforce Forecast Manager,
Workforce Task Management or Workforce Budgeting Advance
Preparation-None
Duration: 1 to 2 hours depending on job role
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce HR and Workforce Payroll.
Implementation guidelines for features are also provided with the course.
Key functional areas addressed include: general user interface and
navigational changes, reporting and security enhancements.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce HR and Workforce Payroll features released
in 8.0.
Prerequisites
Experience using Workforce HR and Workforce Payroll
Advance Preparation-None
Duration: 2 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Course Title:
Audience:
Audience:
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce HR. For project team members, implementation
guidelines for features are also provided throughout the course. Key
functional areas addressed include: general user interface and navigational
changes made to the self service applications.
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Payroll 8.0 that support key payroll tasks.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Payroll. For project team
members, implementation guidelines for features are also provided with
the course. Key functional areas addressed include: general user
interface and navigational changes made to the Payroll Processing
pages, and enhancements to payroll processing functions.
Objectives
After completing this course, you should be able to:
Objectives
After completing this course, you should be able to:
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce HR 8.0 that support key employee, managerial and
administrative tasks.
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce HR features released in 8.0.
Audience
Administrators and project team staff responsible for reviewing and
supporting new Workforce Payroll features released in 8.0.
Prerequisites
Experience using Workforce HR
Advance Preparation-None
Prerequisites
Experience using Workforce Payroll
Advance Preparation-None
Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Audience:
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Absence Manager 8.0 that support key accrual,
attendance, and leave tasks. Separate courses are available for the different
roles that use Workforce Absence Manager, which include manager and
application administrator/project team.
New features are presented by functional area so that you can see how each
new feature helps enhance business processes you have automated and
optimized with Workforce Absence Manager. For project team members,
implementation guidelines for features are also provided with the course.
This course presents enhanced usability features, enhanced alerting and
notification features, and improved information access so that you can see
how each new feature helps improve efficiency and accuracy with your
Workforce Absence Manager system.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use each
new feature
Implement each new feature as applicable
Audience
Project team and application administrators who are responsible for
reviewing and supporting new Workforce Absence Manager features
released in 8.0.
Prerequisites
Experience using Workforce Absence Manager
Advanced preparation-None
Duration: 1 hour
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Course Title:
Audience:
Description
This self-paced learning course is designed to demonstrate new features
introduced in Workforce Activities 8.0 that support Grant & Project
Tracking widget for monitoring and managing hours and costs against
configurable targets, integration of activities in the HTML5 timecard, and
support for professional employees using a project based timecard.
New features are presented by functional area so that you can see how
each new feature helps enhance business processes you have
automated and optimized with Workforce Activities. For project team
members, implementation guidelines for features are also provided with
the course.
Objectives
After completing this course, you should be able to:
Determine if each new feature meets a business need in your
organization
Recognize the implementation decisions required in order to use
each new feature
Implement each new feature as applicable
Audience
Project team and application administrators who are responsible for
reviewing and supporting new Workforce Activities features released in
8.0.
Prerequisites
Experience using Workforce Activities
Advanced preparation-None
Duration: 2-3 hours
Price: Kronos KnowledgePass subscription required.
Course Level: Introductory
CPE: 0
Instructional Method: Self-Paced
Method of deployment: This tutorial is accessed via Kronos
KnowledgePass. For specific information, please contact Kronos
Educational Services at 1-888-293-5549 or your Sales Representative.
Audience:
Payroll
Course Title:
Audience:
Description
The purpose of the Train-the-Trainer program is to help you successfully
deliver upgrade training to manager and employee end users in your
organization. Components of this program include:
A welcome packet that provides guidance early in the
implementation process on developing your Kronos training
program.
Access to adaptable course content (a course guide with exercises
for managers; presentation files and job aids for employees)
covering common tasks performed in Workforce Central. You can
use this course content as the starting point for preparing upgrade
training for your organization (a KnowledgePassTM subscription is
required to access courseware materials).
Workforce Central product training on manager-level tasks
(optional).
A follow-on consulting session that covers creating and
implementing your Kronos training program, recommended training
practices, considerations for training existing Workforce Central
users on what is new to them, and expert tips on adapting your
Kronos training content (optional).
The Workforce Central product training included varies according to the
Workforce Central modules included in your Train-the-Trainer program:
Module
Workforce Timekeeper
Workforce Absence
Manager: Attendance
Workforce Scheduler
(Core)
Workforce Scheduler
(Healthcare)
Workforce Scheduler
with Workforce Forecast
Manager (Retail)
Objectives
After completing this program, you should be able to:
Strategize for your Workforce Central upgrade end user training
rollout
Adapt provided course content to meet the needs of existing end
users who need to learn what is new in the Workforce Central
upgrade
Identify KnowledgePass resources to supplement and support your
training strategy
Prepare to deliver Workforce Central upgrade training to end users
Audience
Individuals responsible for delivering Workforce Central upgrade training
to end users in the organization. This includes company trainers, project
team members, super users or others within the company designated to
deliver training.
Prerequisites
None
Delivery Type: Instructor Led Training
Duration: Varies depending on the Workforce Central modules included
in your Train-the-Trainer program (see table above)
Price: Varies depending on size of organization
Course Level: Introductory
CPE: 0
Instructional Method: Group-Live
9
Description
The purpose of the Train-the-Trainer program is to help you successfully
deliver upgrade Kronos Workforce Central software training to manager and
employee end users in your organization. Components of this program
include:
A welcome packet that provides guidance early in the implementation
process on developing your Kronos training program.
Access to adaptable course content (a course guide with exercises for
managers; presentation files and job aids for employees) covering
common tasks performed in Workforce Central. You can use this
course content as the starting point for preparing training for your
organization (a KnowledgePassTM subscription is required to access
courseware materials).
Workforce Central product training on manager-level tasks (optional).
A consulting session that covers creating and implementing your
Kronos training program, recommended training practices,
considerations for training existing Workforce Central users on what is
new to them, and expert tips on adapting your Kronos training content
(optional)
Objectives
After completing this program, you should be able to:
Strategize for your Workforce Central upgrade end user training rollout
Adapt provided course content to meet the needs of existing end users
who need to learn what is new in the Workforce Central upgrade
Identify KnowledgePass resources to supplement and support your
training strategy
Prepare to deliver Workforce Central upgrade training to end users
Audience
Individuals responsible for delivering Workforce Central upgrade training to
end users in the organization. This includes company trainers, project team
members, super users or others within the company designated to deliver
training.
Prerequisites
None
Delivery Type: Instructor Led Training, Virtual
Duration: The total Train-the-Trainer program duration varies according to
the Workforce Central modules included in your program:
10