Professional Documents
Culture Documents
Table of Contents
1.0
Child Protection....................................................................................................4
1.1
1.2
1.3
1.4
Uncollected child...................................................................................................21
1.5
Missing child.........................................................................................................23
1.6
2.0
Suitable People...................................................................................................28
2.1
Employment..........................................................................................................28
2.2
Student Placements..............................................................................................32
3.0
3.1
3.2
3.3
4.0
Key Person..........................................................................................................38
4.1
5.0
Staff:Child Ratios................................................................................................41
5.1
Staffing..................................................................................................................41
6.0
Health...................................................................................................................43
6.1
Administering medicines.......................................................................................43
6.2
6.3
6.4
6.5
Nappy changing....................................................................................................58
6.6
6.7
Packed lunch........................................................................................................62
6.8
Food hygiene........................................................................................................65
6.9
7.0
Managing Behaviour..........................................................................................69
7.1
8.0
8.1
8.2
8.3
8.4
Risk assessments.................................................................................................88
8.5
8.6
8.7
No-smoking...........................................................................................................95
9.0
Equal opportunities............................................................................................96
9.1
9.2
9.3
10.0
10.1
10.2
Admissions..........................................................................................................120
10.3
Parental involvement..........................................................................................122
10.4
Children's records...............................................................................................125
10.5
Providers records................................................................................................128
10.6
10.7
10.8
Information sharing.............................................................................................138
10.9
10.10
Making a complaint.............................................................................................144
10.11
Whistleblowing....................................................................................................147
3
September 2014 v2.1
We promote children's right to be strong, resilient and listened to by enabling children to have
the self-confidence and the vocabulary to resist inappropriate approaches.
We help children to establish and sustain satisfying relationships within their families, with
peers, and with other adults.
We work with parents to build their understanding of, and commitment to, the principles of
safeguarding all our children.
What it means to promote childrens rights and entitlements to be strong, resilient and
listened to.
To be strong means to be:
secure in their foremost attachment relationships where they are loved and cared for, by at
least one person who is able to offer consistent, positive and unconditional regard and who can
be relied on;
safe and valued as individuals in their families and in relationships beyond the family, such as
preschool;
self assured and form a positive sense of themselves including all aspects of their identity
and heritage;
4
September 2014 v2.1
part of a peer group in which to learn to negotiate, develop social skills and identity as global
citizens, respecting the rights of others in a diverse world; and
able to represent themselves and participate in aspects of service delivery that affects them as
well as aspects of key decisions that affect their lives.
To be listened to means:
adults who are close to children recognise their need and right to express and communicate
their thoughts, feelings and ideas;
adults who are close to children are able to tune in to their verbal, sign and body language in
order to understand and interpret what is being expressed and communicated;
adults who are close to children are able to respond appropriately and, when required, act
upon their understanding of what children express and communicate; and
adults respect childrens rights and facilitate childrens participation and representation in
imaginative and child centred ways in all aspects of core services.
Honeybees Preschool
(date)
(date)
Jude Hussain
Chair
5
September 2014 v2.1
Policy statement
Honeybees will work with children, parents and the community to ensure the rights and safety of
children and to give them the very best start in life. Our safeguarding policy is based on the East
Sussex County Council template policy and procedure for Safeguarding Children.
1. SETTING DETAILS/VERSION CONTROL
Name of Setting
Document owner
Authors
Document approved by
Lead Child Protection
Practitioner
Local Childrens Social
Care Duty and
Assessment Team
contact details
Current version
Previous version
Review Plan
Honeybees Preschool
Jude Hussain
Samantha Pleasence (based on ESCC template)
Jude Hussain
Tina Lambert
01323 747373
Out of hours: 01273 335905 or 01273 335906.
Date
September 2014
approved
Sev2.0
Date
Jan 2014
approved
The authors will review the policy and procedures annually from
the date approved
v2.1
2. INTRODUCTION
Safeguarding and promoting the welfare of children, for the sake of this policy is defined as:
(Definition taken from the HM Government document Working together to safeguard children)
3. HONEYBEES VALUES AND PRINCIPLES
Children and young people have the right be protected from neglect and abuse. Everyone has a
responsibility to protect children and young people and to report concerns.
Childrens needs are paramount and take precedence over the needs of adults in any conflict
between the two. This settings policy and procedure is to safeguard all children, to ensure they
are all equally valued and to give them the best start in life.
All allegations and concerns are taken seriously and dealt with appropriately in accordance with
this policy and procedure.
This setting has a comprehensive set of policies and procedures that are available to
parents/carers in the setting at all times.
6
September 2014 v2.1
This policy must be adhered to by all staff, volunteers, trustees, board members, employees
(contracted and non-contracted), trainees, service providers, contractors, etc.
4. LEGAL FRAMEWORK
This policy has regard to the following laws and statutory guidance:
Children Acts 1989 and 2004 define safeguarding and promoting the welfare of children as
protecting children from maltreatment
preventing impairment of childrens health or development
ensuring that children are growing up in circumstances consistent with the provision of
safe and effective care, and
undertaking that role so as to enable those children to have optimum life chances and
to enter adulthood successfully
Working Together to Safeguard Children (2012) sets out how organisations and individuals
must work together to safeguard and promote the welfare of children and young people in
accordance with Children Acts 1989 and 2004
Local Safeguarding Children Board (LSCB) Child Protection and Safeguarding Procedures
ensures that there are prompt methods for alerting, reporting, investigating and
managing a child's protection. The Procedures for Brighton and Hove, East Sussex
and West Sussex Local Safeguarding Children Boards are available at
http://pansussexscb.proceduresonline.com/chapters/contents.html
Statutory Framework for the Early Years Foundation Stage 2014
the mandatory framework for all early years providers, maintained schools, nonmaintained schools, independent schools and all providers on the Early Years
Register. The safeguarding and welfare requirements are given legal force by
regulations made under Section 39(1)(b) of the Childcare Act 2006
5. ROLES AND RESPONSIBILITIES
The Ofsted Registered Person is named on the first page and has overall legal
responsibility for safeguarding. If concerns relate to the Registered Person Ofsted
should be contacted through their whistle-blowing policy. Contact details for Ofsted are
on the last page of this document
The Lead Practitioner for safeguarding is TINA LAMBERT. All safeguarding concerns
relating to allegations against staff and volunteers should be reported to this individual
and recorded. If the concerns relate to the lead person then the Registered Person
(Chair of Committee) should be contacted
The Lead Person will usually be responsible for passing on concerns, or making
referrals, to the Duty and Assessment Team. In their absence the next most senior
member of staff on will assume responsibility
All staff, volunteers, students, or contractors must adhere to the procedure for reporting
concerns to the lead person or Registered Person
7
September 2014 v2.1
All staff, volunteers, students, contractors and visitors to the setting must sign a register
and record their exact time of arrival and departure
6. REPORTING PROCEDURES AND MAKING A REFERRAL
The police will be informed immediately if it is suspected a criminal offence has been
committed
The Lead person will contact the Childrens Social Care Duty and Assessment Team to
either discuss a concern or report an incident. The telephone contact number is
provided on the front page of this document
The timing of referrals will reflect the level of perceived risk and will always be within
one working day of recognition of risk
All referrals made verbally must be confirmed in writing by the referrer within 24 hours
(the next section defines how records will be kept)
Any allegation or concern about a member of staff, student, or volunteer must be
reported immediately to the Local Authority Designated Officer (LADO) by the named
Lead Person
7. RECORD KEEPING AND RECORDS MANAGEMENT
All staff will record concerns on an incident form and share them immediately with the
Lead Person. Concerns should be monitored daily and discussed with the Duty and
Assessment Team
The Lead Person will telephone the Duty and Assessment Team to notify them of a
safeguarding concern and follow instructions on completion of paperwork. All referrals
should include:
8. SAFER WORKFORCE
8
September 2014 v2.1
All management, staff, volunteers and contractors working at this childcare setting will undergo
rigorous suitability checks including:Compliance with vetting and barring regulations (see www.gov.uk Employing
o
People)
o
employer
o
Proof of qualifications
A health questionnaire
All staff will have clear job descriptions and person specifications that explicitly
reference the individuals safeguarding responsibilities
All staff will be required to undergo safeguarding training as part of their induction and
to have read and understood this safeguarding policy and procedure
At least one member of staff and/or committee member participating in recruitment
processes such as short-listing, interviewing or induction will be provided with safer
recruitment training
Any allegations against employees or volunteers will be dealt with immediately and
recorded appropriately (covered in more detail in the Safeguarding Procedures)
9. TRAINING AND DEVELOPMENT
We are committed to ensuring all staff are qualified, have opportunities for professional
development and have relevant up-to-date training in safeguarding children.
All new staff, volunteers and students will participate in an induction programme before
taking up their duties and will be allocated an experienced member of staff to mentor
them for the duration of the induction
All staff will be required to complete on-line child protection training upon appointment.
This will be consolidated by formal Local Authority approved training at Level 1 as
soon as training as soon as possible
All committee members, volunteers and students will be required to complete the online child protection training
The designated Lead Safeguarding Practitioner will be required to complete Local
Authority approved level 1 and Level 2 Safeguarding training
All training must reflect the requirements of Working Together to Safeguard Children
(2010) and informed by the East Sussex Safeguarding Children Board training
strategy and plans
Staff are required to up-date their knowledge by attending Local Authority approved
training every two years
9
September 2014 v2.1
10
September 2014 v2.1
If the complaint relates to the Registered Person the complainant must contact the
Local Authority Designated Officer (LADO) and Ofsted. Contact details are provided
at the end of the document.
14. BREACHES OF POLICY
Breaches of this policy will be taken very seriously and disciplinary action will ensue for members
of staff. A separate Disciplinary Policy and Procedure describes this process in more detail.
15. POLICY REVIEW
This policy will be reviewed annually and involve participation of staff in order to promote
continuing awareness of safeguarding policies and procedures. Parents will be informed when the
policy has been renewed.
16. RELATED POLICIES
The following policies, some of which are required by law, also support safeguarding at this
setting:
11
September 2014 v2.1
17. DEFINITIONS
The following are commonly used terms used in relation to Safeguarding children and provide
information on the different categories of abuse.
Children and young people
The definition of a child for safeguarding purposes is anyone under 18 years of age, regardless of
circumstances, as defined in the Children Act 1989.
Significant harm
Harm means ill treatment, or the impairment of health or development, including, for example,
impairment suffered from seeing or hearing the ill treatment of another
Ill treatment includes sexual abuse and forms of ill treatment, which are not physical, and
Where the question of whether harm suffered by the child is significant turns on the child's
health and development, his/her health and development must be compared with that which
could reasonably be expected of a similar child.
Types of abuse
Abuse and neglect are forms of maltreatment of a child. The following categories overlap and an
abused child does frequently suffer more than one type of abuse. For more detailed information,
see the Sussex Child Protection and Safeguarding Procedures.
Physical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding,
drowning, suffocating or otherwise causing physical harm to a child. Physical harm may also
be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness
in a child.
12
September 2014 v2.1
Sexual Abuse involves forcing or enticing a child or young person to take part in sexual
activities, including prostitution, whether or not the child is aware of what is happening. The
activities may involve physical contact, including penetration of any part of the body, or nonpenetrative acts. They may include non-contact activities, such as involving children in looking
at or in the production of sexual images, including the internet, watching sexual activities, or
encouraging children to behave in sexually inappropriate ways.
Neglect is the persistent failure to meet a childs basic physical and/or psychological needs,
likely to result in the serious impairment of the childs health or development. Neglect may
occur during pregnancy as a result of maternal substance abuse. Once a child is born it may
involve a parent failing to:
provide adequate food, clothing and shelter (including exclusion from home or
abandonment)
protect a child from physical and emotional harm or danger
ensure adequate supervision (including the use of inadequate care-givers), or
ensure access to appropriate medical care or treatment
It may also include neglect of, or unresponsiveness to, a childs basic emotional needs.
Speak to parents where it is felt this will not put the child at further risk;
inform Childrens Social Care Duty and Assessment Team (DAT) (Contact numbers
are provided at the end of this document)
make referrals relevant to the perceived risk but at least within one working day
of the recognition of the risk
Ensure clear information is provided regarding the child, including:
o
o
13
September 2014 v2.1
Ensure clear records are kept and that verbal notifications are followed up by a
written confirmation within 24 hours
Ensure that information is shared on a need to know basis only and that, where
appropriate, parents are kept informed and/or supported appropriately
Keep records of concerns confidentially in a lockable filing cabinet
o
o
19. Dealing with allegations or concerns against any employee, student or volunteer
It is essential to act quickly and effectively if an allegation is made, or if there is suspicion or
concern about a professionals, students or volunteers relationship with a child, young person or
group of children/young people, particularly if they have:
If an allegation is made, or a concern arises, about a member of staff or volunteer, ensure that the
Settings Named Person is informed immediately; the Named Person must immediately contact
the Local Authority Designated Officer (LADO) on 01323 466606.
The LADO is available to provide advice or support in any allegations process, including advising
whether or not immediate suspension of the person concerned should be initiated.
If the LADO is unavailable, the Head of Childrens Safeguarding must be contacted on
01273 481289; if the concern is raised out of hours then the out of hours service or, in an
emergency, the police must be contacted.
Records should be secured and will be strictly limited to relevant staff and external professionals
on a need to know basis only.
The member of staff or volunteer should be treated fairly and honestly, helped to understand the
concerns expressed, the process being followed and any outcomes of the process. The member
of staff will be suspended on full-pay whilst the investigation is on-going. This is necessary in
order to protect both parties.
Senior managers should seek advice from the LADO and Childrens Social Care or Police
before informing the person who is subject to an allegation.
20. Record keeping
The Lead Safeguarding Practitioner will:
keep full and contemporaneous notes, signed and dated, of child protection concerns,
referrals, information shared (with or without childs/parents consent), multi-agency
discussions and agreed actions in the childs record
14
September 2014 v2.1
record decisions regarding safeguarding on the parents/carers records (if these are kept
separate from the childs) as well as the childs record
identify family members and other significant individuals in the childs record to enable crossreferencing
protect the confidentiality of personal information and abide by the Honeybees information
security standards
Records relating to safeguarding should be kept in line with national guidelines-this currently
stands at 21 years and 3 months. The setting should also have a records management policy in
place,
Always use application forms (CVs will not be accepted on their own)
Ensure at least one member on the short listing/interview panel has been
suitably trained on safer recruitment
22. Referral to the Disclosure and Barring Service (DBS) and Ofsted
Where a member of staff is dismissed (or would have been had the person not left the setting first)
because they have harmed a child or put a child at risk of harm, Honeybees has a duty to refer this
to the DBS and also to notify Ofsted.
15
September 2014 v2.1
Ofsted
Telephone
E-mail
Website
Telephone number
01424 724144
01323 747373
01424 724130
01323 747094
01323 466050 or
01323 466030
01273 335905
01323 466606
01273 481289
0300 1231231
enquiries@ofsted.gov.uk
www.ofsted.gov.uk
Honeybees Preschool
(date)
(date)
Jude Hussain
Chair
16
September 2014 v2.1
The term looked after child denotes a childs current legal status; this term is never used to
categorise a child as standing out from others. We do not refer to such a child using acronyms
such as LAC.
In exceptional circumstances, we offer places to two-year-old children who are in care. In such
cases, the child should have been with the foster carer for at least two months and show signs
of having formed a secure attachment to the carer, and the placement at Honeybees will last a
minimum of three months.
17
September 2014 v2.1
We offer places for funded three and four-year-olds who are in care to ensure they receive
their entitlement to early education. We expect that a child will have been with a foster carer for
a minimum of one month and have formed a secure attachment to the carer. We expect that
settling with their foster carer, or who is only temporarily being looked after.
Where a child who normally attends our setting is taken into care and is cared for by a local
foster carer we will continue to offer the placement for the child.
Procedures
The designated person for looked after children is the designated child protection co-ordinator.
Every child is allocated a key person before they start and this is no different for a looked after
child. The designated person ensures the key person has the information, support and training
necessary to meet the looked after childs needs.
The designated person and the key person liaise with agencies, professionals and
practitioners involved with the child and his or her family and ensures appropriate information
is gained and shared.
The setting recognises the role of the local authority social care department as the childs
corporate parent and the key agency in determining what takes place with the child. Nothing
changes, especially with regard to the birth parents or foster carers role in relation to the
setting without prior discussion and agreement with the childs social worker.
At the start of a placement there is a professionals meeting that will determine the objectives of
the placement and draw up a care plan that incorporates the childs learning needs. This plan
is reviewed after two weeks, six weeks and three months. Thereafter at three to six monthly
intervals.
The care plan needs to consider such issues for the child as:
-
how any emotional issues and problems that affect behaviour are to be managed;
the childs sense of self, culture, language/s and identity how this is to be supported;
the childs interests and abilities and possible learning journey pathway; and
how information will be shared with the foster carer and local authority (as the corporate
parent) as well as what information is shared with whom and how it will be recorded and
stored;
18
September 2014 v2.1
what contact the child has with his/her birth parent(s) and what arrangements will be in
place for supervised contact. If this is to be Honeybees, when, where and what form the
contact will take will be discussed and agreed;
wherever possible, and where the plan is for the childs return home, the birth parent(s)
should be involved in planning; and
with the social workers agreement, and as part of the plan, the birth parent(s) should be
involved in the settings activities that include parents, such as outings, fun-days etc
alongside the foster carer.
The settling-in process should be the same as for any other child, with the foster carer taking
the place of the parent, unless otherwise agreed. It is even more important that the proximity
stage is followed until it is visible that the child has formed a relationship with his or her key
person sufficient to act as a secure base to allow the gradual separation from the foster carer.
This process may take longer in some cases, so time needs to be allowed for it to take place
without causing further distress or anxiety to the child.
In the first two weeks after settling-in, the childs well-being is the focus of observation, their
sociability and their ability to manage their feelings with or without support.
Further observations about communication, interests and abilities will be noted to firm a picture
of the whole child in relation to the Early Years Foundation Stage prime and specific areas of
learning and development.
Concerns about the child will be noted in the childs file and discussed with the foster carer.
If the concerns are about the foster carers treatment of the child, or if abuse is suspected,
these are recorded in the childs file and reported to the childs social care worker according to
Honybees safeguarding children procedure.
Regular contact should be maintained with the social worker through planned meetings that
will include the foster carer.
Transition to school will be handled sensitively and the designated person and/or the childs
key person will liaise with the school, passing on relevant information and documentation with
the agreement of the looked after childs birth parents where appropriate.
19
September 2014 v2.1
Honeybees Preschool
(date)
(date)
Jude Hussain
Chair of committee
20
September 2014 v2.1
Home address and telephone number - if the parents do not have a telephone, an
alternative number must be given, perhaps a neighbour or close relative.
Names, addresses, telephone numbers and signatures of adults who are authorised by the
parents to collect their child from the setting, for example a childminder or grandparent.
Information about any person who does not have legal access to the child.
On occasions when parents are aware that they will not be at home or in their usual place of
work, they inform us in writing of how they can be contacted.
On occasions when parents or the persons normally authorised to collect the child are not able
to collect the child, they provide us with written details of the name, address and telephone
number of the person who will be collecting their child. We agree with parents how to verify
the identity of the person who is to collect their child.
Parents are informed that if they are not able to collect the child as planned, they must inform
us so that we can begin to take back-up measures. We provide parents with our contact
telephone number.
We inform parents that we apply our child protection procedures in the event that their
child/children is/are not collected from Honeybees by an authorised adult within one hour after
the setting has closed and the staff can no longer supervise the child on our premises.
If a child is not collected at the end of the session/day, we follow the following procedures:
-
The childs file is checked for any information about changes to the normal collection
routines.
21
September 2014 v2.1
If this is unsuccessful, the adults who are authorised by the parents to collect their child
from the setting and whose telephone numbers are recorded on the Child Information
Form are contacted.
All reasonable attempts are made to contact the parents or nominated carers.
The child does not leave the premises with anyone other than those named on the Child
Information Form or in their file.
If no-one collects the child after one hour and there is no-one who can be contacted to
collect the child, we apply the procedures for uncollected children.
(telephone number)
For full day care, this will be the out of hours duty officer:
01273 335905
-
(telephone number)
The child stays at setting in the care of two fully-vetted Honeybees staff until the child is
safely collected either by the parents or by a social care worker.
Social Care will aim to find the parent or relative if they are unable to do so, the child will
become looked after by the local authority.
Under no circumstances do staff to go to look for the parent, nor do they take the child
home with them.
Depending on circumstances, we reserve the right to charge parents for the additional hours
worked by our staff.
(telephone number)
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
22
September 2014 v2.1
As soon as it is noticed that a child is missing the key person/staff member alerts the Manager
or Deputy Manager.
The Manager or Deputy Manager calls the police and reports the child as missing and then
calls the parent.
The Manager or Deputy Manager will carry out a thorough search of the building and garden.
The register is checked to make sure no other child has also gone astray.
Doors and gates are checked to see if there has been a breach of security whereby a child
could wander out.
The Manager or Deputy Manager talks to the staff to find out when and where the child was
last seen and records this.
The Manager or Deputy Manager contacts the chairperson and reports the incident. The
chairperson comes to the setting immediately to carry out an investigation, with the
management committee where applicable.
As soon as it is noticed that a child is missing, staff on the outing ask children to stand with
their designated carer and carry out a headcount to ensure that no other child has gone astray.
One staff member searches the immediate vicinity but does not search beyond that.
23
September 2014 v2.1
The setting leader or manager is contacted immediately (if not on the outing) and the incident
recorded.
The manager contacts the police and reports the child as missing.
The manager contacts the parent, who makes their way to the setting.
In an indoor venue, the staff contact the venues security who will handle the search and
contact the police if the child is not found.
The manager contacts the chairperson and reports the incident. The chairperson comes to the
setting immediately to carry out an investigation, with the management committee where
applicable.
The manager or a member of staff may be advised by the police to stay at the venue until they
arrive.
The investigation
Staff keep calm and do not let the other children become anxious or worried.
The manager together with the chair or representative from the management committee,
speaks with the parent(s).
The chair and management committee, carry out a full investigation taking written statements
from all the staff in the room or who were on the outing.
What staff/children were in the group/outing and the name of the staff designated
responsible for the missing child.
What has taken place in the group or outing since the child went missing.
If the incident warrants a police investigation, all staff co-operate fully. In this case, the police
will handle all aspects of the investigation, including interviewing staff. Childrens social care
may be involved if it seems likely that there is a child protection issue to address.
The incident is reported under RIDDOR arrangements (see the Reporting of Accidents and
Incidents policy); the local authority Health and Safety Officer may want to investigate and will
decide if there is a case for prosecution.
24
September 2014 v2.1
Managing people
Missing child incidents are very worrying for all concerned. Part of managing the incident is to
try to keep everyone as calm as possible.
The staff will feel worried about the child, especially the key person or the designated carer
responsible for the safety of that child for the outing. They may blame themselves and their
feelings of anxiety and distress will rise as the length of time the child is missing increases.
Staff may be the understandable target of parental anger and they may be afraid. The
manager and chair need to ensure that staff under investigation are not only fairly treated but
receive support while feeling vulnerable.
The parents will feel angry, and fraught. They may want to blame staff and may single out one
staff member over others; they may direct their anger at the manager. When dealing with a
distraught and angry parent, there should always be two members of staff, one of whom is the
manager and the other should be the chair of the management committee. No matter how
understandable the parents anger may be, aggression or threats against staff are not
tolerated, and the police should be called.
The other children are also sensitive to what is going on around them. They too may be
worried. The remaining staff caring for them need to be focused on their needs and must not
discuss the incident in front of them. They should answer childrens questions honestly but
also reassure them.
In accordance with the severity of the final outcome, staff may need counselling and support. If
a child is not found, or is injured, or worse, this will be a very difficult time. The chair will use
their discretion to decide what action to take.
Staff must not discuss any missing child incident with the press without taking advice.
Honeybees
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
25
September 2014 v2.1
1.6
Policy statement
Honeybees takes steps to ensure that there are effective procedures in place to protect children,
young people, and vulnerable adults from the unacceptable use of mobile phones and cameras in
the setting.
Procedures
Personal mobile phones
Personal mobile phones belonging to our staff and volunteers are not used on the premises
during working hours.
At the beginning of each individuals shift, personal mobile phones are stored in a secure
cupboard.
In the event of an emergency, personal mobile phones may be used in privacy, where there
are no children present, with permission from the manager.
Our staff and volunteers ensure that the work telephone number is known to immediate family
and other people who need to contact them in an emergency.
If our members of staff or volunteers take their own mobile phones on outings, for use in the
case of an emergency, they must not make or receive personal calls as this will distract them.
Our staff and volunteers will not use their personal mobile phones for taking photographs of
children on outings.
Parents and visitors are requested not to use their mobile phones whilst on the premises. We
make an exception if a visitors company or organisation operates a lone working policy that
requires contact with their office periodically throughout the day. Visitors will be advised of a
quiet space where they can use their mobile phone, where there are no children present.
Our staff and volunteers must not bring their own cameras or video recorders into the setting.
Photographs and recordings of children are only taken for valid reasons, i.e. to record their
learning and development, to share with parents, or for displays within the setting whilst
children are present.
Photographs or recordings of children are only taken on equipment belonging to the setting.
Where parents request permission to photograph or record their own children at special
events, permission will first be gained from all parents for their children to be included.
26
September 2014 v2.1
Photographs and recordings of children are only taken of children if parents provide written
permission to do so (found on the individual childs Child Information Form).
Honeybees Preschool
(name of
provider)
(date)
(date)
Jude Hussain
Chair of committee
owner)
27
September 2014 v2.1
All staff have job descriptions which set out their roles and responsibilities.
We welcome applications from all sections of the community. Applicants will be considered on
the basis of their suitability for the post, regardless of disability, gender reassignment,
pregnancy and maternity, race, religion or belief, sexual orientation, sex, age, marriage or civil
partnership. Applicants will not be placed at a disadvantage by our imposing conditions or
requirements that are not justifiable.
We use Ofsted guidance on obtaining references and enhanced DBS checks through the
Disclosure and Barring Service for staff and volunteers who will have unsupervised access to
children. This is in accordance with requirements under the Safeguarding Vulnerable Groups
Act (2006) for the vetting and barring scheme.
We keep all records relating to employment of staff and volunteers, in particular those
demonstrating that reference and DBS checks have been done.
Staff are expected to disclose any convictions, cautions, court orders, reprimands and
warnings which may affect their suitability to work with children, whether received before, or at
any time during, their employment with Honeybees.
28
September 2014 v2.1
Disqualification
Where we become aware of any relevant information which may lead to the disqualification of
an employee, we will take appropriate action to ensure the safety of children. In the event of
disqualification, that persons employment with us will be terminated and Ofsted will be notified.
Where a member of staff is dismissed (or would have been had the person not left the setting
first) because they have harmed a child or put a child at risk of harm, Honeybees has a duty to
refer this to the DBS.
Changes to staff
We inform Ofsted of any changes in the person responsible for our setting.
Our setting leader and deputy hold the CACHE Level 3 Diploma for the Children and Young
Peoples Workforce or an equivalent or higher qualification and a minimum of half of our staff
hold the CACHE Level 2 Certificate for the Children and Young Peoples Workforce or an
equivalent or higher qualification.
We provide regular in-service training to all staff - whether paid staff or volunteers through
external agencies.
We provide a detailed staff induction programme for all new recruits. This induction includes
our Health and Safety Policy and Safeguarding Children and Child Protection Policy. Other
policies and procedures will be introduced within the induction plan.
We support the work of our staff by holding regular supervision meetings and appraisals (see
Supervision and Appraisal policy).
29
September 2014 v2.1
We are committed to recruiting, appointing and employing staff in accordance with all relevant
legislation and best practice.
Staff taking medication and/or other substances, and staff with medical conditions
If a member of staff is taking medication which may affect their ability to care for children, we
ensure that they seek further medical advice. Staff will only work directly with children if
medical advice confirms that medication is unlikely to impair their ability to look after children
properly.
Staff medication on the premises will be stored securely in a locked cupboard and kept out of
As Honeybees is a term time only setting, our staff are required to take their holiday breaks
when the setting is closed. Where staff may need to take time off for any reason other than
sick leave or training, this is agreed only in exceptional circumstance with the manager with
sufficient notice.
Where staff are unwell and take sick leave in accordance with their contract of employment, we
employment.
We have contingency plans to cover staff absences, as follows:
The manager will try and arrange for bank staff to cover.
Where bank staff are not able to cover, we will use temporary agency staff.
Honeybees Preschool
name of setting
(date)
(date)
30
September 2014 v2.1
Jude Hussain
Chair of Committee
31
September 2014 v2.1
We require students in our setting to heave a sufficient understanding and use of English to
contribute to the well-being of children in our care.
We require schools placing students under the age of 17 years with the setting to vouch for
their good character.
We supervise students under the age of 17 years at all times and do not allow them to have
unsupervised access to children.
Students undertaking qualification courses who are placed in our setting on a short term basis
are not counted in our staffing ratios.
Trainee staff employed by the setting, including apprentices of early years education aged 16
or over, and students over the age of 17 who are with us on a long term basis, may be
included in the ratios if they are deemed competent and responsible.
We take out employers' liability insurance and public liability insurance, which covers both
trainees and voluntary helpers.
We require students to keep to our Confidentiality and Client Access to Records policy.
32
September 2014 v2.1
We co-operate with students' tutors in order to help students to fulfil the requirements of their
course of study.
We provide students, at the first session of their placement, with a short induction on how our
setting is managed, how our sessions are organised and our policies and procedures.
We communicate a positive message to students about the value of qualifications and training.
We make the needs of the children paramount by not admitting students in numbers that
hinder the essential work of the setting.
We ensure that trainees and students placed with us are engaged in bona fide early years
training, which provides the necessary background understanding of children's development
and activities.
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
33
September 2014 v2.1
We have a written induction plan for all new staff, which includes the following:
- Introductions to all staff and volunteers, including management committee members.
- Familiarising with the building, health and safety and fire and evacuation procedures.
- Ensuring our policies and procedures have been read, understood, and are carried out.
- Introduction to parents, especially parents of allocated key children where appropriate.
- Familiarising them with confidential information where applicable in relation to any key
children.
- Details of the tasks and daily routines to be completed.
The manager inducts new staff and volunteers. The chairperson and deputy manager inducts
new managers.
During the induction period, the individual must demonstrate understanding of and compliance
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
34
September 2014 v2.1
35
September 2014 v2.1
If a staff member has concerns over the supervision they are receiving, in the first instance these
concerns should be raised with the Supervisor. However if the issues are not resolved, the
concerns should then be raised with the Chair of the committee.
Appraisal
All staff will receive a formal annual appraisal of their performance and development needs,
attendance at this meeting is compulsory. This meeting will be held on a one to one basis with the
supervisor during the first term of each academic year, and will take place during the staff
members working hours.
Each staff member will be given adequate notice of the meeting and be asked to complete the
appraisal form in preparation for the meeting. The appraisal meeting will take place in a private
and quiet space outside of the main room of the setting.
During the appraisal meeting the following will be discussed:
Review previous objectives (looking at previous appraisal document) and whether these
have been met
Review of supervision notes throughout the year
Praise achievements in the last 12 months
Look at current role and responsibilities and whether this needs to be reviewed
Give constructive feedback on areas of difficulty/areas for development and look at ways of
overcoming them
Look at the required professional skills and knowledge and identify any development needs
Agree new objectives for the next 12 months
Plan and agree actions
The discussions and actions of the appraisal meetings will be recorded on an appraisal form,
within two weeks of the meeting taking place. Both the supervisor and staff member will be
required to sign off the form. The form will be filed in the staff members personnel file, treated as
confidential and reviewed as necessary and at the subsequent appraisal meeting. A signed copy of
the appraisal form will also be given to the staff member.
This Supervision and Appraisal policy and process will be reviewed at least once a year
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
36
September 2014 v2.1
3.3
Policy statement
At all times there is a Honeybees staff member who is able to take action to apply first aid
treatment in the event of an accident involving a child or adult. At least one member of staff with a
current paediatric first aid certificate is on the premises or on an outing at all times. The first aid
qualification includes paediatric first aid training for infants and young children. First aid training is
relevant to staff caring for young children and will cover the content as for the St John Ambulance
or Red Cross paediatric first aid training and be renewed every three years.
Procedures
First Aid Kit
Our first aid kit is accessible at all times and contains the following items:
Sterile dressings:
-
Small x 3.
Medium x 3.
Large x 3.
In addition, the following equipment is kept in or near to the first aid box:
Information about who has completed first aid training and the location of the first aid box is
provided to all our staff and volunteers.
The first aid box is easily accessible to adults and is kept out of the reach of children.
There is a named person in the setting who is responsible for checking and replenishing the
first aid box contents/I regularly check and replenish the first aid box contents.
37
September 2014 v2.1
In the case of minor injury or accidents, first aid treatment is given by a qualified first aider.
In the event of minor injuries or accidents, we normally inform parents when they collect their
child, unless the child is unduly upset or we have concerns about the injury. In which case we
will contact the childs parents for clarification of what they would like to do, i.e. whether they
wish to collect the child and/or take them to their own GP.
Emergency Procedures
Parents sign a consent form at registration allowing a member of staff to take their child to the
nearest Accident and Emergency unit to be examined, treated or admitted as necessary on the
understanding that they have been informed and are on their way to the hospital. Parents sign
and date their written approval
An ambulance will be called for children requiring emergency treatment. We contact parents
immediately and inform them of what has happened and where their child has been taken.
In the extremely unlikely event that a child has to be transported by a Honeybees member of
staff this will be in an appropriately insured staff vehicle.
At least one staff member shall accompany any child taken to the hospital, and stay with such
child/children until their parent or emergency contact person arrives.
Accidents and injuries are recorded in our accident record book and, where applicable, notified
to the Health and Safety Executive, Ofsted and/or local child protection agencies in line with
necessary requirements.
Legal framework
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
4.1
Policy statement
We believe that children settle best when they have a key person to relate to, who knows them
and their parents well, and who can meet their individual needs. Research shows that a key
person approach benefits the child, the parents, the staff and the setting by providing secure
relationships in which children thrive, parents have confidence, staff are committed and the setting
is a happy and dedicated place to attend or work in.
We want children to feel safe, stimulated and happy at Honeybees and to feel secure and
comfortable with staff. We also want parents to have confidence in both their children's well-being
and their role as active partners with the setting.
We aim to make the setting a welcoming place where children settle quickly and easily because
consideration has been given to the individual needs and circumstances of children and their
families.
The role of the key person is set out in the Safeguarding and Welfare Requirements of the Early
Years Foundation Stage. Their role is to ensure that every childs learning and care is tailored to
meet their individual needs and to help the child become familiar with Honeybees, offer a settled
relationship for the child and build a relationship with their parents/carers.
Parents will be advised of the name of their childs key person when their child starts attending
Honeybees. Parents will be introduced to the key worker when their child starts and the key worker
will explain their role to the parents.
Procedures
39
September 2014 v2.1
Settling-in
Before a child starts to attend the setting, we use a variety of ways to provide his/her parents
with information. These include written information (including our prospectus and policies),
displays about activities available within the setting, open days, and individual meetings with
parents.
During the half-term before a child is enrolled, we provide opportunities for the child and
his/her parents to visit Honeybees.
We allocate a key person to each child and his/her family before she/he starts to attend; the
key person welcomes and looks after the child and his/her parents at the child's first session
and during the settling-in process.
We may offer a home visit by the person who will be the child's key person, to ensure all
relevant information about the child can be made known.
We use pre-start visits and the first session at which a child attends to explain and complete
with his/her parents the child's registration paperwork.
When a child starts to attend, we explain the process of settling-in with his/her parents and
jointly decide on the best way to help the child to settle into the setting.
The parent, carer or close relative, is very welcome to stay for most of the sessions during the
first week, gradually taking time away from their child, increasing this as and when the child is
able to cope.
Younger children may take longer to settle in, as may children who have not previously spent
time away from home. Children who have had a period of absence may also need their parent
to be on hand to re-settle them.
We judge a child to be settled when they have formed a relationship with their key person; for
example the child looks for the key person when he/she arrives, goes to them for comfort, and
seems pleased to be with them. The child is also familiar with where things are and is pleased
to see other children and participate in activities.
When parents leave, we ask them to say goodbye to their child and explain that they will be
coming back, and when.
We recognise that some children will settle more readily than others but that some children
who appear to settle rapidly are not actually ready to be left. We welcome parents into
Honeybees and for them to stay as long as needed until their child can stay happily without
them.
We do not believe that leaving a child to cry will help them to settle any quicker. We will
discuss with parents the best way to comfort and settle their child, as we believe that a child's
distress will prevent them from learning and gaining the best from Honeybees.
We reserve the right not to accept a child into the setting without a parent or carer if the child
finds it distressing to be left. This is especially the case with very young children.
Within the first four to six weeks of starting we discuss and work with the child's parents to start
to create their child's learning journey.
The progress check at age two
Between the ages of two and three the key person will carry out the two year progress check in
accordance with the EYFS Statutory Framework.
The progress check aims to identify the childs strengths, and any areas where the childs
progress is less than expected. Parents will be provided with a short written summary of their
childs development in the prime areas which highlights areas in which their child is
progressing well and areas where additional support may be needed..
The progress check summary will describe the actions and strategies that will be taken by
Honeybees to address any development concerns, or an identified special educational need or
disability, including developing a targeted plan to support the childs learning and development,
40
September 2014 v2.1
involving other professionals (for example Honeybees SENCo, and/or external agencies) as
appropriate.
The key person will discuss with parents how the summary of development can be used to
support learning at home, and parents will be encouraged to share information from the
progress check with other relevant professionals where appropriate, including their health
visitor.
Honeybees Preschool
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
41
September 2014 v2.1
Policy statement
We provide a staffing ratio in line with the Safeguarding and Welfare Requirements of the Early
Years Foundation Stage Statutory Framework to ensure that children have sufficient individual
attention and to guarantee safety, care and education of a high quality. We meet the requirements
for the number of appropriately qualified staff and we carry out checks for criminal and other
records through the Disclosure and Barring Service in accordance with statutory requirements.
Procedures
To meet the above policy statement we use the ratios of staff:children outlined below. The ratio
and qualification requirements apply to the total number of staff available to work directly with the
children at all times within a session.
Children aged two years: one member of staff for every four children (1:4)
o At least one member of staff holds a full and relevant level 3 qualification
o At least half of all other staff hold a full and relevant level 2 qualification
Children aged three years and over: one member of staff for every eight children (1:8)
o At least one member of staff holds a full and relevant level 3 qualification
o At least half of all other staff hold a full and relevant level 2 qualification
We follow the Early Years Foundation Stage Safeguarding and Welfare Requirements where a
Qualified Teacher, Early Years Professional or other suitable level 6 qualified person is working
directly with children aged three and over between the hours of 8am and 4pm as follows:
o There is at least one member of staff for every 13 children; and
o At least one other member of staff holds a full and relevant level 3 qualification
To count in Level 3 ratios any practitioner holding an Early Years Educator qualification must
also have GCSEs in Maths and English at grade C or above.
Only those aged 17 or over are included in the ratios (and staff under 17 must be supervised at
all times)
Students on long-term placements and volunteers (aged 17 or over) and staff working as
apprentices in early years education (aged 16 or over) may be included in the ratios provided
the appropriate checks have been done and we are satisfied they are competent and
responsible.
A minimum of two staff are on duty at any one time; one of whom is either our manager or
deputy manager
Honeybees will ensure that staff, students and volunteers are appropriately deployed to give
adequate supervision of indoor and outdoor areas and ensure childrens needs are met. Staff
deployment will be taken into consideration as part of our risk assessments both in the setting
and on outings.
As part of our staff deployment we will ensure that children are always within sight or hearing
of staff, and usually that they are within sight and hearing of staff.
42
September 2014 v2.1
Our staff, students and volunteers inform their colleagues if they have to leave their area and
tell colleagues where they are going.
Our staff, students and volunteers focus their attention on children at all times and do not
spend time in social conversation with colleagues while they are working with children.
We assign each child a key person to help the child become familiar with the setting from the
outset and to ensure that each child has a named member of staff with whom to form a
relationship. The key person plans with parents for the child's well-being and development in
the setting. The key person meets regularly with the family for discussion and consultation on
their child's progress and offers support in guiding their development at home.
We hold regular staff meetings to undertake curriculum planning and to discuss children's
progress, their achievements and any difficulties that may arise from time to time.
Honeybees Preschool
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
43
September 2014 v2.1
Section 6 Health
6.1 Administering medicines
Policy statement
While it is not our policy to care for sick children, who should be at home until they are well enough
to return to Honeybees, we will agree to administer medication as part of maintaining their health
and well-being or when they are recovering from an illness. We ensure that where medicines are
necessary to maintain health of the child, they are given correctly and in accordance with legal
requirements.
In many cases, it is possible for childrens GPs to prescribe medicine that can be taken at home in
the morning and evening. As far as possible, administering medicines will only be done where it
would be detrimental to the childs health if not given at Honeybees. If a child has not had a
medication before, it is advised that the parent keeps the child at home for the first 48 hours to
ensure there are no adverse effects, as well as to give time for the medication to take effect.
Our staff are responsible for the correct administration of medication to children for whom they are
the key person. This includes ensuring that parent consent forms have been completed, that
medicines are stored correctly and that records are kept according to procedures. In the absence
of the key person, the manager or deputy manager is responsible for the overseeing of
administering medication.
Procedures
Children taking prescribed medication must be well enough to attend Honeybees and not
infectious.
We only administer prescription medication when it has been prescribed for a child by a doctor
(or other medically qualified person). It must be in-date and prescribed for the current
condition.
Non-prescription medication, such as pain or fever relief (e.g. Calpol) and teething gel, may be
administered, but only with prior written consent of the parent and only when there is a health
reason to do so, such as a high temperature. Children under the age of 16 years are never
given medicines containing aspirin unless prescribed specifically for that child by a doctor. The
44
September 2014 v2.1
Children's prescribed medicines are stored in their original containers, are clearly labelled and
are inaccessible to the children. On receiving the medication, the member of staff checks that it
is in date and prescribed specifically for the current condition.
Parents must give prior written permission for the administration of medication. The staff
member receiving the medication will ask the parent to sign a consent form stating the
following information. No medication may be given without these details being provided:
the signature of the parent, their printed name and the date.
The administration of medicine is recorded accurately in our medication record book each
time it is given and is signed by the person administering the medication. Parents are shown
the record at the end of the day and asked to sign the record book to acknowledge the
administration of the medicine. The medication record book records the:
-
parents signature.
book.
No child may self-administer. Where children are capable of understanding when they need
medication, for example with asthma, they should be encouraged to tell their key person what
they need. However, this does not replace staff vigilance in knowing and responding when a
child requires medication.
45
September 2014 v2.1
We monitor the medication record book to look at the frequency of medication given in the
setting. For example, a high incidence of antibiotics being prescribed for a number of children
at similar times may indicate a need for better infection control.
Storage of medicines
All medication is stored safely in a locked cupboard or refrigerated as required. Where the
cupboard or refrigerator is not used solely for storing medicines, they are kept in a marked
plastic box.
Staff are informed of how and where to store medicines as part of their induction.
The childs key person is responsible for ensuring medicine is handed back at the end of the
day to the parent. If the key person is not available the manager or deputy manager are
responsible.
For some conditions, medication may be kept in the setting to be administered on a regular or
as-and-when- required basis. Key persons check that any medication held in the setting, is in
date and return any out-of-date medication back to the parent.
Children who have long term medical conditions and who may require ongoing medication
We carry out a risk assessment for each child with a long term medical condition that requires
on-going medication. This is the responsibility of our manager alongside the key person. Other
medical or social care personnel may need to be involved in the risk assessment.
Parents will also contribute to a risk assessment. They should be shown around the setting,
understand the routines and activities and point out anything which they think may be a risk
what information must be shared with other adults who care for the child.
The health care plan should include the measures to be taken in an emergency.
We review the health care plan every six months, or more frequently if necessary. This
includes reviewing the medication, e.g. changes to the medication or the dosage, any side
46
September 2014 v2.1
and/or medication.
Medication for a child is taken in a sealed plastic box clearly labelled with the childs name and
the name of the medication. Inside the box is a copy of the consent form and a card to record
when it has been given, including all the details that need to be recorded in the medication
it.
If a child on medication has to be taken to hospital, the childs medication is taken in a sealed
plastic box clearly labelled with the childs name and the name of the medication. Inside the
Legal framework
Honeybees Preschool
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
47
September 2014 v2.1
Employees are not permitted to consume alcohol during their contracted hours of work or
to care for the children if they have consumed alcohol prior to commencing work and are
under the influence of alcohol.
The same applies to all drugs other than those prescribed by a doctor and considered
appropriate for intake while working with children.
48
September 2014 v2.1
If employees have prescribed drugs on the premises they will ensure that all drugs are
stored securely and out of reach of children at all times.
Employees must only take prescribed and over-the-counter drugs in accordance with the
label, the patient instruction leaflet, and the advice of their doctor or pharmacist.
Employees are responsible for checking the side effects of any prescribed or over-thecounter medication. Where the effects of the medication may affect their ability to perform
their duties safely and effectively they must inform the Pre-school Manager immediately, or
in the case of the Pre-school Manager, the Chair of the committee.
Should an employee be found to be under the influence of alcohol or illegal drugs before or
during the opening hours, they will be immediately asked to leave the premises and told to
return home. The pre-school manager must try to discourage affected individuals from
driving themselves home. Thereafter the normal disciplinary procedures will begin. This will
ensure that employees are able to respond appropriately to children at all times.
Employees found to be, or suspected of being, under the influence of alcohol and/or illegal
drugs at work will be investigated under the disciplinary policy
Employees found to be, or suspected of misusing alcohol and/or illegal drugs at work will
be investigated under the disciplinary policy
Employees who voluntarily disclose they have a drug or alcohol problem will be offered
support and required to undergo and complete a programme of rehabilitation. We would
aim to support an employee in their rehabilitation and subsequent effective return to work
where possible.
The committee will respond to and investigate concerns and complaints raised in relation to
alleged breaches of this policy.
The pre-school manager will advise family members and visitors of the requirements of this
policy
Employees will promote positive role models in health and safety practices in relation to
alcohol and drugs.
We have a collection policy for a parent / carer under the influence of alcohol or drugs. The
following guidelines will apply:
We will manage the incident tactfully to ensure that the professional relationship with the
family is maintained
If a senior staff member has any concerns regarding the childs welfare, we would
endeavour to speak to the parent / carer about their childs needs
49
September 2014 v2.1
We will ensure that there are two staff present when speaking to a parent so that staff
should not jeopardise their own safety or others in these situations
In the event that the parent / carer arrives at the nursery under the influence of alcohol
and/or drugs we will ask that someone comes with the parent/ carer to take responsibility of
the child before a member of staff gives up his/her responsibility of the child.
Should this not happen, although we have no legal right to withhold a child from a parent/
carer, we however reserve the right to contact any relevant authorities that we may feel
appropriate i.e. the police, local authority, a partner, etc. Any member of staff feeling under
threat should contact the police
Your childs safety is our main concern and as such will determine any course of action.
Role and responsibilities
The pre-school manager is responsible for:
Implementing this policy and ensuring all employees, bank staff, students, volunteers and
contractors understand and comply with this policy
Making arrangements to ensure any individual they suspect of being under the influence of
drugs and/or alcohol does not pose a health and safety risk to themselves or others, and
has no access to children.
Asking an individual who is suspected of being under the influence to leave the premises
immediately and offering assistance to return home safely.
Declaring that they are unavailable to work if they are not able to comply with this policy
Reporting any misuse of drugs and/or alcohol of any person whilst on the company
premises
Reporting any person suspected of being under the influence of alcohol and/or drugs while
on the company premises
50
September 2014 v2.1
Reporting any person suspected of bringing alcohol and/or drugs on to the company
premises
Reporting any person suspected of consuming alcohol and/or drugs on the company
premises
Legal framework
In applying this policy Honeybees will comply with the requirements of the Access to Medical
Records Act and the Data Protection Act, and any other relevant legislation.
This policy was adopted at a meeting of
Held on
Date to be reviewed
Signed on behalf of the provider
Name & role of signatory
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
51
September 2014 v2.1
If children appear unwell during the day for example, if they have a temperature, sickness,
diarrhoea or pains, particularly in the head or stomach we call the parents and ask them to
collect the child, or to send a known carer to collect the child on their behalf.
If a child has a temperature, they are kept cool, by removing top clothing and sponging their
infection or disease.
Where children have been prescribed antibiotics for an infectious illness or complaint, we ask
last episode.
Some activities, such as sand and water play, and self-serve snacks where there is a risk of
52
September 2014 v2.1
When we become aware, or are formally informed of the notifiable disease, our manager
informs Ofsted and the local Health Protection Agency, and acts on any advice given.
HIV/AIDS/Hepatitis procedure
HIV virus, like other viruses such as Hepatitis A, B and C, are spread through body fluids. Hygiene
precautions for dealing with body fluids are the same for all children and adults. We:
Wear single-use vinyl gloves and aprons when changing childrens nappies, pants and clothing
that are soiled with blood, urine, faeces or vomit.
Clear spills of blood, urine, faeces or vomit using mild disinfectant solution and mops; any
cloths used are disposed of with the clinical waste.
Clean any tables and other furniture, furnishings or toys affected by blood, urine, faeces or
vomit using a disinfectant.
Ensure that children do not share tooth brushes, which are also soaked weekly in sterilising
solution.
Nits and head lice are not an excludable condition; although in exceptional cases we may ask
a parent to keep the child away until the infestation has cleared.
On identifying cases of head lice, we inform all parents ask them to treat their child and all the
family if they are found to have head lice.
When children start at the setting we ask their parents if their child suffers from any known
allergies. This is recorded on the Child Information Form.
If a child has an allergy, we complete a risk assessment form with the parent to detail the
following:
-
The allergen (i.e. the substance, material or living creature the child is allergic to such as
nuts, eggs, dairy, citrus, bee stings, cats etc).
The nature of the allergic reactions (e.g. anaphylactic shock reaction, including rash,
reddening of skin, swelling, breathing problems etc).
What to do in case of allergic reactions, any medication used and how it is to be used (e.g.
Epipen).
Control measures - such as how the child can be prevented from contact with the allergen.
53
September 2014 v2.1
Review measures.
This risk assessment form is kept in the childs personal file and a copy is displayed where our
staff can see it.
Parents are made aware so that no nut or nut products are accidentally brought in, for example
to a party.
If necessary, our insurance will include children with any disability or allergy, but certain
procedures must be strictly adhered to as set out below. For children suffering life threatening
conditions, or requiring invasive treatments; written confirmation from our insurance provider
must be obtained to extend the insurance.
At all times we ensure that the administration of medication is compliant with the Safeguarding
and Welfare Requirements of the Early Years Foundation Stage.
Oral medication:
-
Asthma inhalers are now regarded as oral medication by insurers and so documents do
not need to be forwarded to our insurance provider. Oral medications must be prescribed
by a GP or have manufacturers instructions clearly written on them.
We must be provided with clear written instructions on how to administer such medication.
We adhere to all risk assessment procedures for the correct storage and administration of
the medication.
We must have the parents or guardians prior written consent. This consent must be kept
on file. It is not necessary to forward copy documents to our insurance provider.
We must have:
a letter from the child's GP/consultant stating the child's condition and what medication
if any is to be administered;
written consent from the parent or guardian allowing our staff to administer medication;
and
proof of training in the administration of such medication by the child's GP, a district
nurse, childrens nurse specialist or a community paediatric nurse.
54
September 2014 v2.1
Copies of all three documents relating to these children must first be sent to the Pre-school
Learning Alliance Insurance Department for appraisal. Written confirmation that the
insurance has been extended will be issued by return.
For children with special needs requiring assistance with tubes to help them with everyday
living e.g. breathing apparatus, to take nourishment, colostomy bags etc.:
Prior written consent must be obtained from the child's parent or guardian to give treatment
and/or medication prescribed by the child's GP.
The key person must have the relevant medical training/experience, which may include
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Commitee
owner)
55
September 2014 v2.1
is accessible to our staff and volunteers, who all know how to complete it; and
Ofsted is notified as soon as reasonably practicable, but at least within 14 days, of any
instances which involve:
-
a serious accident or injury to, or serious illness of, a child in our care and the action we
took in response; or
Local child protection agencies are informed of any serious accident or injury to a child, or the
death of any child, while in our care and we act on any advice given by those agencies.
Any food poisoning affecting two or more children or adults on our premises is reported to the
local Environmental Health Department.
We meet our legal requirements in respect of the safety of our employees and the public by
complying with RIDDOR. We will report to the Health and Safety Executive:
-
Any work-related accident leading to an injury to a member of the public (child or adult), for
which they are taken directly to hospital for treatment.
Any work-related accident leading to a specified injury to one of our employees. Specified
injuries include injuries such as fractured bones, the loss of consciousness due to a head
injury, serious burns or amputations.
Any work-related accident leading to an injury to one of our employees which results in
them being unable to work for seven consecutive days. All work-related injuries that lead to
56
September 2014 v2.1
one of our employees being incapacitated for three or more days are recorded in our
accident book.
-
When one of our employees suffers from a reportable occupational disease or illness.
Any death, of a child or adult, that occurs in connection with a work-related accident.
Any dangerous occurrences. This may be an event that causes injury or fatalities or an
event that does not cause an accident, but could have done; such as a gas leak.
Incident book
We have ready access to telephone numbers for emergency services, including the local
police. We ensure we have access to the person on the parish council responsible for the
building and that there is a shared procedure for dealing with emergencies.
We ensure that our staff and volunteers carry out all health and safety procedures to minimise
risk and that they know what to do in an emergency.
If an incident occurs before any children arrive, our manager or deputy manager risk assess
this situation and decide if the premises are safe to receive children. Our manager may decide
to offer a limited service or to close the setting.
Where an incident occurs whilst the children are in our care and it is necessary to evacuate the
premises/area, we follow the procedures in our Fire Safety and Emergency Evacuation Policy
or, when on an outing, the procedures identified in the risk assessment for the outing.
If a crime may have been committed, we ask all adults witness to the incident make a witness
statement including the date and time of the incident, what they saw or heard, what they did
about it and their full name and signature.
We keep an incident book for recording major incidents, including some of those that that are
reportable to the Health and Safety Executive as above.
57
September 2014 v2.1
In the incident book we record the date and time of the incident, nature of the event, who was
affected, what was done about it or if it was reported to the police, and if so a crime number.
Any follow up, or insurance claim made, is also recorded.
In the unlikely event of a terrorist attack, we follow the advice of the emergency services with
regard to evacuation, medical aid and contacting children's families. Our standard Fire Safety
and Emergency Evacuation Policy will be followed. The incident is recorded when the threat is
averted.
In the unlikely event of a child dying on Honebees premises, the emergency services are
called and the advice of these services is followed.
The incident book is not for recording issues of concern involving a child. This is recorded in
the child's own file.
Legal framework
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 (As
Amended)
Further guidance
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
58
September 2014 v2.1
Our key persons undertake changing children in their key groups; back up key persons change
them if the key person is absent.
Our changing area is warm, with a safe area to lay children and no bright lights shining down in
their eyes.
Each child is required to provide their own nappies or pull ups and changing wipes.
Our staff put on gloves before changing starts and the areas are prepared. Paper towel is put
down on the changing mat freshly for each child.
All our staff are familiar with our hygiene procedures and carry these out when changing
nappies
Our staff never turn their back on a child or leave them unattended whilst they are on the
changing mat.
We are gentle when changing; we avoid pulling faces and making negative comments about
nappy contents.
We do not make inappropriate comments about childrens genitals when changing their
nappies.
In addition, we ensure that nappy changing is relaxed and a time to promote independence in
young children.
59
September 2014 v2.1
We encourage children to take an interest in using the toilet; they may just want to sit on it and
talk to a friend who is also using the toilet.
We encourage children to wash their hands, and have soap and towels to hand. They should
be allowed time for some play as they explore the water and the soap.
Older children access the toilet when they have the need to and are encouraged to be
independent.
We dispose of nappies and pull ups hygienically. Any soil (faeces) in nappies or pull ups is
flushed down the toilet where possible and the nappy or pull up is bagged and put in the bin.
Cloth nappies, trainer pants and ordinary pants/clothes that have been wet or soiled are
bagged for parents to take home.
We have a duty of care towards childrens personal needs. If children are left in wet or soiled
nappies/pull ups in the setting this may constitute neglect and may result in disciplinary action
being taken.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
60
September 2014 v2.1
Before a child starts to attend the setting, we ask their parents about their dietary needs and
preferences, including any allergies. (See the Managing Children who are Sick, Infectious or
with Allergies Policy.)
We request information about each child's individual dietary needs/allergies on the Child
Information Form and parents sign the form to signify that it is correct.
We regularly consult with parents to ensure that our records of their children's dietary needs
including any allergies - are up-to-date.
We display current information about individual children's dietary needs so that all our staff and
volunteers are fully informed about them.
We implement systems to ensure that children receive only food and drink that is consistent
with their dietary needs and preferences, as well as their parents' wishes.
We take care not to provide food containing nuts or nut products and we are especially vigilant
where we have a child who has a known allergy to nuts.
Through discussion with parents and research reading, we obtain information about the dietary
rules of the religious groups to which children and their parents belong, and of vegetarians and
vegans, as well as about food allergies. We take account of this information in the provision of
food and drinks.
We show sensitivity in providing for children's diets and allergies. We do not use a child's diet
or allergy as a label for the child, or make a child feel singled out because of her/his diet or
allergy.
We provide a snack in the morning and in the afternoon. We ensure the snacks we provide are
healthy and nutritious.
We organise meal and snack times so that they are social occasions in which children and
adults participate.
61
September 2014 v2.1
We use meal and snack times to help children to develop independence through making
choices, serving food and drink and feeding themselves.
We provide children with utensils that are appropriate for their ages and stages of development
and that take account of the eating practices in their cultures.
We have fresh drinking water constantly available for the children. We inform the children
about how to obtain the water and that they can ask for water at any time during the day.
In order to protect children with food allergies, we discourage children from sharing and
swapping their food with one another.
Legal framework
Regulation (EC) 852/2004 of the European Parliament and of the Council on the Hygiene of
Foodstuffs.
Further guidance
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
62
September 2014 v2.1
http://www.childrensfoodtrust.org.uk/schools/the-standards
Food and drink in packed lunches
Honeybees will provide facilities for children bringing in packed lunches and ensure that free, fresh
drinking water and/or milk is readily available at all times.
Honeybees will work with parents to ensure that packed lunches meet the standards listed below.
As fridge space is not available in Honeybees, children are advised to bring packed lunches in
insulated bags. During the summer months Honeybees will provide freezer packs that parents can
put in lunch boxes on arrival
Honeybees will ensure that the children sit in small groups around a table to encourage social
development.
63
September 2014 v2.1
at least one portion of fruit and one portion of vegetables every day
meat, fish or other source of non-dairy protein (e.g. lentils, kidney beans, chickpeas,
hummus, peanut butter and falafel) every day
a starchy food such as any type of bread, pasta, rice, couscous, noodles, potatoes or other
type of cereals every day
dairy food such as milk, cheese, yoghurt, fromage frais or custard everyday
drinks should be either water (still or sparkling), diluted fruit juice, semi-skimmed or
skimmed milk, yoghurt or milk drinks and smoothies
snacks such as crisps. Instead, include nuts, seeds, vegetables and fruit - with no added
salt, sugar or fat- savoury crackers or breadsticks served with fruit, vegetables or dairy food
confectionery such as chocolate bars, chocolate-coated biscuits and sweets. (Cakes and
biscuits are allowed but encourage your child to eat these only as part of a balanced meal.)
Meat products such as sausage rolls, individual pies, and corned meat. (Chipolata
sausages should be included only occasionally.)
64
September 2014 v2.1
http://www.allergyinschools.co.uk/
Involvement of parents/carers
We actively encourage the involvement of parents/carers in all aspects of Honeybees and we
would therefore ask them to endeavour to provide their children with packed lunches which
conform to the packed lunch policy, and also talk about healthy eating with their child and why
certain foods should be included in their lunch, and others shouldnt.
Honeybees will tell all parents/carers about the policy when they register their child to join
Honeybees. We will also promote the policy in our regular email updates to parents, and at any
other suitable opportunities.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
65
September 2014 v2.1
Analysis and Critical Control Point (HACCP) as it applies to Honeybees. This is set out in
Safer Food, Better Business (Food Standards Agency 2011). The basis for this is risk
assessment of the purchase, storage, preparation and serving of food to prevent growth of
bacteria and food contamination.
-
All staff who are involved in the preparation and handling of food have received training in
food hygiene.
A member of staff performs daily opening and closing checks on the kitchen to ensure
standards are met consistently. (See Safer Food, Better Business)
Food is stored at correct temperatures and is checked to ensure it is in-date and not
subject to contamination by pests, rodents or mould.
Packed lunches are stored in a cool place; freezer packs are available for parents to put in
lunch boxes.
Cleaning materials and other dangerous materials are stored out of children's reach.
66
September 2014 v2.1
are kept away from hot surfaces and hot water; and
Where children and/or adults have been diagnosed by a GP or hospital doctor to be suffering
from food poisoning and where it seems possible that the source of the outbreak is within
Honeybees, the manager will contact the Environmental Health Department to report the
outbreak and will comply with any investigation.
The manager will notify Ofsted as soon as reasonably practicable of any confirmed cases of
food poisoning affecting two or more children looked after on the premises, and always within
14 days of the incident.
Legal framework
Regulation (EC) 852/2004 of the European Parliament and of the Council on the Hygiene of
Foodstuffs
Further guidance
Honeybees Pre-school
name of setting
(date)
(date)
Jude Hussain
Chair of Committee
67
September 2014 v2.1
68
September 2014 v2.1
Action taken
Further guidance
69
September 2014 v2.1
attend relevant training to help their understanding and implementation of the role;
help implement the settings behaviour procedures including the stepped approach;
work in partnership with management to conduct an annual audit (see step 1);
have the necessary skills to advise other staff on how to address behaviour issues and to
access expert advice, if necessary;
ensure all staff complete the Promoting Positive Behaviour programme, on Educare
(http://pre-school.educare.co.uk/Login.aspx)
Stepped approach
Step 1
Our named behaviour co-ordinator will:
70
September 2014 v2.1
ensure that EYFS guidance relating to behaviour management is incorporated into relevant
policy and procedures;
be knowledgeable with, and apply the settings procedures on Promoting Positive Behaviour;
undertake an annual audit of the provision to ensure the environment and practices supports
healthy social and emotional development. Findings from the audit are considered by
management and relevant adjustments applied.
ensure that all staff are supported to address issues relating to behaviour including applying
initial and focused intervention approaches (see below).
Step 2
We address unwanted behaviours using the agreed and consistently applied initial intervention
approach. If the unwanted behaviour does not reoccur or cause concern then normal
monitoring will resume.
Behaviours that result in concern for the child and/or others will be discussed between the key
person, the behaviour coordinator and Special Educational Needs Coordinator (SENCo)
or/and manager. During the meeting, the key person will use their knowledge and
assessments of the child to share any known influencing factors (new baby, additional needs,
illness etc.) in order to place the behaviour into context. Appropriate adjustments to practice
will be agreed and if successful normal monitoring resumed.
If the behaviour continues to reoccur and remain a concern then the key person and behaviour
coordinator should liaise with parents to discuss possible reasons for the behaviour and to
agree next steps. If a cause for the behaviour is not known or only occurs whilst at Honeybees
then the behaviour coordinator will suggest using a focused intervention approach to identify a
trigger for the behaviour.
If a trigger is identified then the behaviour coordinator/SENCO and key person will meet with
the parents to plan support for the child through an Individual Education Plan (IEP 10.9a) at
Early Years Action of the Special Educational Needs Code of Practice (SENCOP). If relevant,
recommended actions for dealing with the behaviour at home should be agreed with the
parent/s and incorporated into the plan. Other members of the staff team should be informed of
the agreed actions in the IEP and help implement the actions. The plan should be monitored
and reviewed regularly by the behaviour coordinator and SENCO until improvement is noticed.
Step 3
If, despite applying the initial intervention and focused intervention approaches, the behaviour
continues to occur and/or is of significant concern, then the behaviour coordinator and SENCO
71
September 2014 v2.1
will invite the parents to a meeting to discuss external referral and next steps for supporting the
child in the setting. At this point, the child will be placed on Early Years Action plus (EYA+).
It may also be agreed that the Common Assessment Framework (CAF) or Early Help process
should begin and that specialist help be sought for the child if deemed necessary this
support may address either developmental or welfare needs. (See Supporting Children with
SEN, policy 9.2) If the childs behaviour is part of a range of welfare concerns that also include
a concern that the child may be suffering or likely to suffer significant harm, follow the
Safeguarding and Child Protection Policy (1.2).
Advice provided by external agencies at EYA+ should be incorporated into the childs IEP and
regular multi-disciplinary meetings held to review the childs progress.
We use an initial problem solving intervention for all situations in which a child or children are
distressed or in conflict. All staff use this intervention consistently.
This type of approach involves a member of staff approaching the situation calmly, stopping
any hurtful actions, acknowledging the feelings of those involved, gathering information,
restating the issue to help children reflect, regain control of the situation and resolve the
situation themselves.
The reasons for some types of behaviour are not always apparent, despite the knowledge and
input from key staff and parents.
Where we have considered all possible reasons, then a focused intervention approach should
then be applied.
This approach allows the key person and behaviour coordinator to observe, reflect, and
identify causes and functions of unwanted behaviour in the wider context of other known
influences on the child.
We follow the ABC method which uses key observations to identify a) an event or activity
(antecedent) that occurred immediately before a particular behaviour, b) what behaviour was
observed and recorded at the time of the incident, and c) what the consequences were
following the behaviour. Once analysed, the focused intervention should help determine the
cause (e.g. ownership of a toy or fear of a situation) and function of the behaviour (to obtain
the toy or avoid a situation) and suitable support will be applied.
All children need consistent messages, clear boundaries and guidance to intrinsically manage
their behaviour through self-reflection and control.
72
September 2014 v2.1
Rewards such as excessive praise and stickers may provide an immediate change in the
behaviour but will not teach children how to act when a prize is not being given or provide the
child with the skills to manage situations and their emotions. Instead, a child is taught how to
be compliant and respond to meet adults own expectations in order to obtain a reward (or for
fear of a sanction). If used then the type of rewards and their functions must be carefully
considered before applying.
The term physical intervention is used to describe any forceful physical contact by an adult to a
child such as grabbing, pulling, dragging, or any form of restraint of a child such as holding
down.
Staff should not use physical intervention or the threat of physical intervention, to manage a
childs behaviour unless it is necessary to use reasonable force in order to prevent children
from injuring themselves or others or damage property (EYFS).
If reasonable force has been used for any of the reasons shown above, parents are to be
informed on the same day that it occurs. The intervention will be recorded as soon as possible
within the childs file, which states clearly when and how parents were informed.
Where a child is upset or angry, staff will speak to them calmly, encouraging them to vent their
frustration in other ways by diverting the childs attention.
Corporal (physical) punishment of any kind should never be used or threatened, and any
punishment which could adversely affect a child's well-being must not be used or threatened.
We require all staff, volunteers and students to provide a positive model of behaviour by
treating children, parents and one another with friendliness, care and courtesy.
We familiarise new staff and volunteers with the setting's behaviour policy and its guidelines for
behaviour.
We expect all members of our setting - children, parents, staff, volunteers and students - to
keep to the guidelines, requiring these to be applied consistently.
We work in partnership with children's parents. Parents are regularly informed about their
children's behaviour by their key person.
73
September 2014 v2.1
We require all staff, volunteers and students to use positive strategies for handling any
inconsiderate behaviour, by helping children find solutions in ways which are appropriate for
the children's ages and stages of development. Such solutions might include, for example,
acknowledgement of feelings, explanation as to what was not acceptable and supporting
children to gain control of their feelings so that they can learn a more appropriate response.
We ensure that there are enough popular toys and resources and sufficient activities available
so that children are meaningfully occupied without the need for unnecessary conflict over
sharing and waiting for turns.
We support each child in developing a sense of belonging in our group, so that they feel valued
and welcome.
We avoid creating situations in which children receive adult attention only in return for
inconsiderate behaviour.
When children behave in inconsiderate ways, we help them to understand the outcomes of
their action and support them in learning how to cope more appropriately.
In cases of serious misbehaviour, such as racial or other abuse, we make clear immediately
the unacceptability of the behaviour and attitudes, by means of explanations rather than
personal blame.
We do not shout or raise our voices in a threatening way to respond to children's inconsiderate
behaviour.
When children under three behave in inconsiderate ways we recognise that strategies for
supporting them will need to be developmentally appropriate and differ from those for older
children.
We recognise that very young children are unable to regulate their own emotions, such as fear,
anger or distress, and require sensitive adults to help them do this.
74
September 2014 v2.1
If tantrums, biting or fighting are frequent, we try to find out the underlying cause - such as a
change or upheaval at home, or frequent change of carers. Sometimes a child has not settled
in well and the behaviour may be the result of separation anxiety.
We focus on ensuring a childs attachment figure in the setting, their key person, is building a
strong relationship to provide security to the child.
We recognise that teasing and rough and tumble play are normal for young children and
acceptable within limits. We regard these kinds of play as pro-social and not as problematic or
aggressive.
We will develop strategies to contain play that are agreed with the children, and understood by
them, with acceptable behavioural boundaries to ensure children are not hurt.
We recognise that fantasy play also contains many violently dramatic strategies, blowing up,
shooting etc., and that themes often refer to goodies and baddies and as such offer
opportunities for us to explore concepts of right and wrong.
We are able to tune in to the content of the play, perhaps to suggest alternative strategies for
heroes and heroines, making the most of teachable moments to encourage empathy and
lateral thinking to explore alternative scenarios and strategies for conflict resolution.
Hurtful behaviour
We take hurtful behaviour very seriously. Most children under the age of five will at some stage
hurt or say something hurtful to another child, especially if their emotions are high at the time, but it
is not helpful to label this behaviour as bullying. For children under five, hurtful behaviour is
momentary, spontaneous and often without cognisance of the feelings of the person whom they
have hurt.
We recognise that young children behave in hurtful ways towards others because they have
not yet developed the means to manage intense feelings that sometimes overwhelm them.
We will help them manage these feelings as they have neither the biological means nor the
cognitive means to do this for themselves.
75
September 2014 v2.1
Therefore we help this process by offering support, calming the child who is angry as well as
the one who has been hurt by the behaviour. By helping the child to return to a normal state,
we are helping the brain to develop the physiological response system that will help the child
be able to manage his or her own feelings.
We do not engage in punitive responses to a young childs rage as that will have the opposite
effect.
Our way of responding to pre-verbal children is to calm them through holding and cuddling.
Verbal children will also respond to cuddling to calm them down, but we offer them an
explanation and discuss the incident with them to their level of understanding.
We recognise that young children require help in understanding the range of feelings they
experience. We help children recognise their feelings by naming them and helping children to
express them, making a connection verbally between the event and the feeling. Adam took
your car, didnt he, and you were enjoying playing with it. You didnt like it when he took it, did
you? Did it make you feel angry? Is that why you hit him? Older children will be able to
verbalise their feelings better, talking through themselves the feelings that motivated the
behaviour.
We help young children learn to empathise with others, understanding that they have feelings
too and that their actions impact on others feelings. When you hit Adam, it hurt him and he
didnt like that and it made him cry.
We help young children develop pro-social behaviour, such as resolving conflict over who has
the toy. I can see you are feeling better now and Adam isnt crying any more. Lets see if we
can be friends and find another car, so you can both play with one.
We are aware that the same problem may happen over and over before skills such as sharing
and turn-taking develop. In order for both the biological maturation and cognitive development
to take place, children will need repeated experiences with problem solving, supported by
patient adults and clear boundaries.
We support social skills through modelling behaviour, through activities, drama and stories. We
build self-esteem and confidence in children, recognising their emotional needs through close
and committed relationships with them.
We help a child to understand the effect that their hurtful behaviour has had on another child;
we do not force children to say sorry, but encourage this where it is clear that they are
genuinely sorry and wish to show this to the person they have hurt.
76
September 2014 v2.1
When hurtful behaviour becomes problematic, we work with parents to identify the cause and
find a solution together. The main reasons for very young children to engage in excessive
hurtful behaviour are that:
-
they do not feel securely attached to someone who can interpret and meet their needs
this may be in the home and it may also be at Honeybees;
their parent, or carer in the setting, does not have skills in responding appropriately, and
consequently negative patterns are developing where hurtful behaviour is the only
response the child has to express feelings of anger;
the child may have insufficient language, or mastery of English, to express him or herself
and may feel frustrated;
the child is exposed to levels of aggressive behaviour at home and may be at risk
emotionally, or may be experiencing child abuse;
the child has a developmental condition that affects how they behave.
Where this does not work, we use the approach outlined at the start to support the child and
family, making the appropriate referrals where necessary.
Bullying
We take bullying very seriously. Bullying involves the persistent physical or verbal abuse of
another child or children. It is characterised by intent to hurt, often planned, and accompanied by
an awareness of the impact of the bullying behaviour.
A child who is bullying has reached a stage of cognitive development where he or she is able to
plan to carry out a premeditated intent to cause distress in another.
Bullying can occur in children five years old and over and may well be an issue in after school
clubs and holiday schemes catering for slightly older children.
If a child bullies another child or children:
we show the children who have been bullied that we are able to listen to their concerns and act
upon them;
we intervene to stop the child who is bullying from harming the other child or children;
we explain to the child doing the bullying why her/his behaviour is not acceptable;
we help the child who has done the bullying to recognise the impact of their actions;
we make sure that children who bully receive positive feedback for considerate behaviour and
are given opportunities to practise and reflect on considerate behaviour;
77
September 2014 v2.1
we recognise that children who bully may be experiencing bullying themselves, or be subject to
abuse or other circumstance causing them to express their anger in negative ways towards
others;
we recognise that children who bully are often unable to empathise with others and for this
reason we do not insist that they say sorry unless it is clear that they feel genuine remorse for
what they have done. Empty apologies are just as hurtful to the bullied child as the original
behaviour;
we discuss what has happened with the parents of the child who did the bullying and work out
with them a plan for handling the child's behaviour; and
we share what has happened with the parents of the child who has been bullied, explaining
that the child who did the bullying is being helped to adopt more acceptable ways of behaving.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
78
September 2014 v2.1
We aim to make children, parents, staff, and volunteers aware of health and safety issues and
to minimise the hazards and risks to enable the children to thrive in a healthy and safe
environment.
She has undertaken health and safety training and regularly updates her knowledge and
understanding.
Insurance cover
We have public liability insurance and employers' liability insurance. The certificate for public
liability insurance is displayed in:
The foyer
Procedures
Awareness raising
Our induction training for staff and volunteers includes a clear explanation of health and safety
issues, so that all adults are able to adhere to our policy and procedures as they understand
their shared responsibility for health and safety. The induction training covers matters of
employee well-being, including safe lifting, manual handling, and the storage of potentially
dangerous substances.
79
September 2014 v2.1
We keep records of these induction training sessions and new staff and volunteers are asked
to sign the records to confirm that they have taken part.
We explain health and safety issues to the parents of new children, so that they understand the
part played by these issues in the daily life of the setting.
As necessary, health and safety training is included in the annual training plans of staff, and
health and safety is discussed regularly at our staff meetings.
We make children aware of health and safety issues through discussions, planned activities
and routines.
Windows
Low level windows are made from materials that prevent accidental breakage or we ensure
that they are made safe.
We aim to ensure that windows are protected from accidental breakage or vandalism from
people outside the building.
Any windows above the ground floor are secured so that children cannot climb through them.
Doors
All our floor surfaces are checked daily to ensure they are clean and not uneven, wet or
damaged. Any wet spills are mopped up immediately.
Electrical/gas equipment
We ensure that all electrical/gas equipment conforms to safety requirements and is checked
regularly.
Fires, heaters, electric sockets, wires and leads are properly guarded and we teach the
children not to touch them.
We check storage heaters daily to make sure they are not covered.
80
September 2014 v2.1
Lighting and ventilation is adequate in all areas of Honeybees, including storage areas.
Storage
All our resources and materials, which are used by the children, are stored safely.
All our equipment and resources are stored or stacked safely to prevent them accidentally
falling or collapsing.
Outdoor area
Our outdoor area is securely fenced. All gates and fences are childproof and safe.
Our outdoor area is checked for safety and cleared of rubbish, animal droppings and any other
unsafe items before it is used.
Adults and children are alerted to the dangers of poisonous plants, herbicides and pesticides.
Where water can form a pool on equipment, it is emptied and cleaned before children start
playing outside.
Our outdoor sand pit is covered when not in use and is cleaned regularly.
We check that children are suitably attired for the weather conditions and type of outdoor
activities; ensuring that suncream is applied and hats are worn during the summer months.
We supervise outdoor activities at all times; and particular children on climbing equipment.
Hygiene
We seek information from the Health Protection Agency to ensure that we keep up-to-date with
the latest recommendations.
Our daily routines encourage the children to learn about personal hygiene.
We have a daily cleaning routine for the setting, which includes the play room(s), kitchen, rest
area, toilets and nappy changing areas. Children do not have unsupervised access to the
kitchen.
We have a schedule for cleaning resources and equipment, dressing-up clothes and
furnishings.
The toilet area has a high standard of hygiene, including hand washing and drying facilities
and disposal facilities for nappies.
81
September 2014 v2.1
Before purchase or loan, we check equipment and resources to ensure that they are safe for
the ages and stages of the children currently attending the setting.
We keep a full inventory of all items in the setting for audit and insurance purposes.
The layout of our play equipment allows adults and children to move safely and freely between
activities.
All our equipment is regularly checked for cleanliness and safety, and any dangerous items are
repaired or discarded.
We make safe and separate from general use any areas that are unsafe because of repair is
needed.
Children learn about health, safety and personal hygiene through the activities we provide and
the routines we follow.
Any faulty equipment is removed from use, reported to the manager immediately and where
possible is repaired. If it cannot be repaired it is discarded. Large pieces of equipment are
discarded only with the consent of the manager and the management committee.
Honeybees staff do not wear jewellery or fashion accessories, such as belts or high heels, that
may pose a danger to themselves or children.
We request that children do not wear any jewellery when attending Honeybees as it can pose
a danger; particularly earrings which may get pulled, bracelets which can get caught when
climbing or necklaces that may pose a risk of strangulation.
We ensure that hair accessories are removed before children sleep or rest.
82
September 2014 v2.1
Safety of adults
We ensure that staff are provided with guidance and training about the manual handling, safe
storage, movement, lifting and erection of large pieces of equipment.
We provide safe equipment for staff to use when they need to reach up to store equipment or
to change light bulbs.
We ensure that all warning signs are clear and in appropriate languages.
We record the sickness of staff and their involvement in accidents. The records are reviewed
termly to identify any issues that need to be addressed.
Honeybees staff implement the current guidelines of the Control of Substances Hazardous to
Health Regulations (COSHH).
We keep a record of all substances that may be hazardous to health - such as cleaning
chemicals, or gardening chemicals if used and where they are stored.
We carry out a risk assessment for all chemicals used in the setting. This states what the risks
are and what to do if they have contact with eyes or skin or are ingested.
We keep the chemicals used in the setting to the minimum in order to ensure health and
hygiene is maintained. We do not use:
-
bleach;
anti-bacterial cleaning agents, except in the toilets, nappy changing area and food
preparation areas. Anti-bacterial spays are not used when children are nearby.
Environmental factors are taken into account when purchasing, using and disposing of
chemicals.
Legal framework
83
September 2014 v2.1
Further guidance
Health and Safety Law: What You Need to Know (HSE Revised 2009)
Working with Substances Hazardous to Health: What You Need to Know About COSHH (HSE
Revised 2009)
Getting to Grips with Manual Handling - Frequently Asked Questions: A Short Guide (HSE
2011)
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
84
September 2014 v2.1
We ensure all employed staff, bank staff and volunteers have been checked for criminal
records via an enhanced disclosure with childrens barred list check through the Disclosure
and Barring Service.
All children are supervised by two or staff at all times in line with the correct staff:children
ratios.
Whenever children are on the premises at least two members of staff are present.
We carry out risk assessments to ensure childrens safety at all time and that they are not
made vulnerable within any part of our premises, nor by any activity or outing.
Security
Systems are in place for the safe arrival and departure of children.
The times of the children's arrivals and departures are recorded in writing on a register which is
stored securely.
Children will only be released into the care of individuals who have been notified to Honeybees
staff by their parent. We will ask for the password given to us by the parent if the individual is
not known to Honeybees staff by sight.
The arrival and departure times of adults staff, volunteers and visitors - are recorded.
Our systems prevent unauthorised access to our premises and the identity of all visitors is
checked.
Our systems prevent children from leaving our premises unnoticed and the external door is
locked at all times while Honeybees is in session.
Staff check the identity of any person who is not known before they enter the premises.
We keep the front door and back door locked and the gate shut at all times.
The personal possessions of staff and volunteers are securely stored during sessions.
85
September 2014 v2.1
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
86
September 2014 v2.1
We ask parents to sign a general consent on registration for their children to be taken out on
local short outings as a part of the daily activities of the setting. This general consent details
the venues used for daily activities.
We carry out a risk assessment for each local venue used for daily activities, which is reviewed
regularly.
We always ask parents to sign specific consent forms before major outings; and a risk
assessment is carried out before the outing takes place.
All outing risk assessments are made available for parents to see.
Our adult to child ratio for outings is high, normally one adult to two children, depending on
their age, sensibility and the type of venue, as well as how it is to be reached.
A minimum of two staff accompany children on outings. Unless the whole setting is on an
outing, a minimum of two staff also remain behind with the rest of the children.
Named children are assigned to individual staff member to ensure that each child is well
supervised, that no child goes astray and that there is no unauthorised access to children.
Parents who accompany us on outings are responsible for their own child only. Where parents
have undergone vetting with us as volunteers, they may be included in the adults to child ratio
and have children allocated to them.
87
September 2014 v2.1
We take a mobile phone on outings, as well as supplies of tissues, wipes, spare clothing and
nappies, medicines required for individual children, a mini first aid kit, snacks and water. The
amount of equipment will vary and be consistent with the venue and the number of children, as
well as how long they will be out for. We apply sun cream to children as needed and ensure
they are dressed appropriately for the type of outing and weather conditions.
We provide children with high visibility vests to wear with the name of the setting but not the
name of the child.
Records are kept of the vehicles used to transport children, with named drivers and
appropriate insurance cover.
We ensure that seat belts are worn whilst travelling in vehicles and that booster seats and child
safety seats are used as appropriate to the age of the child.
We ensure that contracted drivers are from reputable companies, do not have unsupervised
access to the children and are not included in the ratios.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
88
September 2014 v2.1
Assessment as to whether the level of a risk is high, medium, low. This takes into account both
the likelihood of it happening, as well as the possible impact if it did.
Control measures to reduce/eliminate risk: What will you need to do, or ensure others will do,
in order to reduce or eliminate that risk?
Monitoring and review: How do you know if what you have said is working, or is thorough
enough? If it is not working, it will need to be amended, or maybe there is a better solution.
Procedures
89
September 2014 v2.1
We ensure our staff and volunteers have adequate training in health and safety matters.
Our risk assessment process covers adults and children and includes:
- having written risk assessments, to inform staff practice, and to demonstrate how we are
-
and any necessary work to the setting premises are carried out annually and records are kept.
We carry out risk assessments that include relevant aspects of fire safety, food safety for all
chemicals;
visitors to the setting who bring equipment or animals as part of childrens learning
experiences; and
- following any incidents involving threats against staff or volunteers.
We carry out risk assessments for off-site activities if required, including:
- childrens outings;
- forest schools;
- home visits; and
- other off-site duties such as attending meetings, etc.
Legal framework
Further guidance
90
September 2014 v2.1
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
91
September 2014 v2.1
The basis of fire safety is risk assessment, carried out by a competent person.
There is a member of staff who has received training in fire safety sufficient to be competent to
carry out the risk assessment; this will be written where there are more than five staff and will
follow the Government guidance Fire Safety Risk Assessment - Educational Premises (HMG
2006).
Our fire safety risk assessment focuses on the following for each area of the setting:
Electrical items.
Gas boilers.
Cookers.
Matches.
Flammable chemicals .
Means of escape.
As Honeybees rents the premises from the parish council, we will ensure that we have a copy
of the fire safety risk assessment that applies to the building and that we contribute to regular
reviews.
We ensure that fire doors are clearly marked, never obstructed and easily opened from the
inside.
92
September 2014 v2.1
We have all electrical equipment checked annually by a qualified electrician. Any faulty
electrical equipment is taken out of use and either repaired or replaced.
We ensure sockets are covered. Our emergency evacuation procedures are approved by the
Fire Safety Officer and are:
Records are kept of fire drills and of the servicing of fire safety equipment.
Fire drills will be practised regularly so children are familiar with the sound of the fire alarm and
know what to do upon hearing it.
Fire exits are clearly marked and children and staff will be familiar with them and their location
through practising fire drills
Only minor outbreaks of fire are capable of being tacked using portable fire extinguishers and
these should only be used by people who have been trained to do so.
On discovering a fire or if one is reported to you, calmly raise the alarm by setting it off at
the nearest alarm point and informing other staff
The manager or deputy manager should telephone the Emergency Services Dial 999 and ask
for the fire service
When the Fire Service answer give the address of the fire clearly stating the exact address:
Honeybees Preschool
The Pavilion
King George V Playing Field
Station Road
Plumpton Green
East Sussex
BN7 3DP
Do not replace the receiver until the address has been repeated by the Fire Service
On hearing the fire alarm, the manager or deputy manager must collect the register and
quickly but calmly escort the children from the premises using the nearest safe exit and
assemble at the designated assembly point: THE BASKETBALL COURT
Another member of staff will be asked by the manager or deputy manager to check all the
rooms, toilets, kitchen etc
93
September 2014 v2.1
At the Assembly point the manager or deputy manager must check the children and staff
against the register
If the building is not safe to return to the children will be walked by all available members of
staff to Plumpton Primary school and parents will be contacted from there by the manager or
deputy manager and asked to collect their children
Fire drills
We hold fire drills at least every six weeks and record the following information about each fire drill
in the fire drill record book:
Legal framework
Further guidance
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
94
September 2014 v2.1
If animals or creatures are brought in by visitors to show the children, they are the
responsibility of their owner.
The owner carries out a risk assessment, detailing how the animal or creature is to be handled
and how any safety or hygiene issues will be addressed.
Visits to farms
Before a visit to a farm, we carry out a risk assessment - this may take account of safety
factors listed in the farms own risk assessment, which should be viewed.
We contact the venue in advance of the visit to ensure that there has been no recent outbreak
of E.coli or other infections. If there has been an outbreak, we will review the visit and may
decide to postpone it.
Children wash and dry their hands thoroughly after contact with animals.
Outdoor footwear worn to visit farms is cleaned of mud and debris as soon as possible on
departure and should not be worn indoors.
We advise staff and volunteers who are, or may be, pregnant to avoid contact with ewes and to
consult their GP before the visit.
Honeybees Pre-school
provider)
(date)
(date)
On
Date to be reviewed
Signed on behalf of the management
committee
Name of signatory
Role of signatory (e.g. chair/owner)
(name of
Jude Hussain
Chair of Committee
95
September 2014 v2.1
8.7 No-smoking
Policy statement
We comply with health and safety regulations and the Safeguarding and Welfare Requirements of
the Early Years Foundation Stage in making Honeybees a no-smoking environment - both indoors
and outdoors at all times when children are present or about to be present.
Procedures
All staff, parents and volunteers are made aware of our No-smoking Policy.
We actively encourage no-smoking by having information for parents and staff about where to
get help to stop smoking if they are seeking this information.
Staff who smoke do not do so during working hours, unless on a break, off the premises and
where no children are present or about to be present.
Staff who smoke during their break make every effort to reduce the effect of the odour and
lingering effects of passive smoking for children and colleagues.
Legal framework
Honeybees Pre-school
(name of
provider)
(date)
On
96
September 2014 v2.1
Date to be reviewed
Signed on behalf of the provider
Name of signatory
Role of signatory (e.g. chair, director or
(date)
Jude Hussain
Chair of Committee
owner)
97
September 2014 v2.1
provide a secure and accessible environment in which all children can flourish and in which all
contributions are considered and valued;
include and value the contribution of all families to our understanding of equality and diversity;
provide positive non-stereotyping information about gender roles, diverse family structures,
diverse socio-economic, ethnic and cultural groups and disabled people;
make inclusion a thread that runs through all of the activities of the setting; and
Procedures
Admissions
Honeybees is open and accessible to all members of the community.
98
September 2014 v2.1
We reflect the diversity of our society in our publicity and promotional materials.
We ensure that all parents are made aware of our Valuing Diversity and Promoting Equality
Policy.
We do not discriminate against a child or their family, or prevent entry to Honeybees, on the
basis of a protected characteristic as defined by the Equalities Act (2010). These are:
disability;
race;
gender reassignment;
religion or belief;
sex;
sexual orientation;
age;
We do not discriminate against a child with a disability or refuse a child entry to Honeybees for
reasons relating to their disability.
We ensure, wherever possible, that we have a balanced intake of boys and girls in the setting.
We ensure that, so far as is reasonable, the facilities, equipment and access to the premises
are suitable for children with disabilities, and that they can participate successfully in the
services and curriculum offered by Honeybees.
We take disciplinary action against any discriminatory behaviour by our staff, volunteers or
parents whether by:
-
99
September 2014 v2.1
Employment
We advertise posts and all applicants are judged against explicit and fair criteria.
Applicants are welcome from all backgrounds and posts are open to all.
We may use the exemption clauses in relevant legislation to enable the service to best meet
the needs of the community.
The applicant who best meets the criteria is offered the post, subject to references and
suitability checks. This ensures fairness in the selection process.
All our job descriptions include a commitment to promoting equality, and recognising and
respecting diversity as part of their specifications.
We monitor our application and selection process to ensure that it is fair and accessible.
Training
We seek out training opportunities for our staff and volunteers to enable them to develop antidiscriminatory and inclusive practices, which enable all children to flourish.
We ensure that our staff are confident and fully trained in administering relevant medicines and
performing invasive care procedures when these are required.
We review our practices to ensure that we are fully implementing our policy for Valuing
Diversity and Promoting Equality.
Curriculum
The curriculum offered at Honeybees encourages children to develop positive attitudes about
themselves as well as people who are different from themselves. It encourages children to
empathise with others and to begin to develop the skills of critical thinking.
Our environment is as accessible as possible for all visitors and service users. If access to the
setting is found to treat disabled children or adults less favourably, then we make reasonable
adjustments to accommodate the needs of disabled children and adults. We do this by:
making children feel valued and good about themselves and others;
100
September 2014 v2.1
undertaking an access audit to establish if the setting is accessible to all disabled children and
adults;
making appropriate provision within the curriculum to ensure each child receives the widest
possible opportunity to develop their skills and abilities, e.g. recognising the different learning
styles of girls and boys;
positively reflecting the widest possible range of communities in the choice of resources;
avoiding stereotypes or derogatory images in the selection of books or other visual materials;
celebrating locally observed festivals, and the festivals of the families who attend Honeybees;
helping children to understand that discriminatory behaviour and remarks are hurtful and
unacceptable;
ensuring that the curriculum offered is inclusive of children with special educational needs and
disabled children;
ensuring that children learning English as an additional language have full access to the
curriculum and are supported in their learning; and
ensuring that children speaking languages other than English are supported in the
maintenance and development of their home languages.
contribute fully.
For families who speak languages in addition to English, we will develop means to encourage
setting.
Food
We work in partnership with parents to ensure that dietary requirements of children that arise
from their medical, religious or cultural needs are met where ever possible.
We help children to learn about a range of food, and of cultural approaches to mealtimes and
101
September 2014 v2.1
Meetings are arranged to ensure that all families who wish to may be involved in the running of
the setting.
We positively encourage fathers to be involved in the setting, especially those fathers who do
diversity.
We provide a complaints procedure and a complaints summary record for parents to see.
Legal framework
The Equality Act (2010)
Children Act (1989) & (2004)
Special Educational Needs and Disability Act (2001)
This policy was adopted by
On
Date to be reviewed
Signed on behalf of the provider
Name of signatory
Role of signatory (e.g. chair, director or
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
102
September 2014 v2.1
We have regard for the Special Educational Needs Code of Practice (2001).
We ensure our provision is inclusive to all children with special educational needs and/or
disabilities.
We support parents and children with special educational needs and/or disabilities.
We identify the specific needs of children with special educational needs and meet those
needs through a range of SEN strategies.
We work in partnership with parents and other agencies in meeting individual children's needs.
We monitor and review our policy, practice and provision and, if necessary, make adjustments.
Procedures
The SENCO works closely with our manager and other colleagues and has responsibility for
the day-to-day operation of our Supporting Children with Special Educational Needs Policy and
for co-ordinating provision for children with SEN.
We ensure that the provision for children with special educational needs is the responsibility of
all members of the setting.
We ensure that our inclusive admissions practice ensures equality of access and opportunity.
We use the graduated response system for identifying, assessing and responding to children's
special educational needs.
We work closely with the parents of children with special educational needs to create and
maintain a positive partnership.
We ensure that parents are informed at all stages of the assessment, planning, provision and
review of their children's education.
We liaise with other professionals involved with children with special educational needs and
their families, including in connection with transfer arrangements to other settings and schools.
103
September 2014 v2.1
We provide a broad, balanced and differentiated curriculum for all children with special
educational needs.
We ensure that children with special educational needs are appropriately involved at all stages
of the graduated response, taking into account their levels of ability.
We have systems in place for supporting children during the Early Years Action stages of the
graduated response (stage 2 on Continuum of Needs).
We have systems in place for working with other agencies through each stage of the Common
Assessment Framework (CAF) or local alternative, for example, Early Help Assessment, Early
Years Action Plus (stage 3 of Continuum of Need), Statutory Assessment and the Statementing
process (stage 4 of Continuum of Need).
We use a system for keeping records of the assessment, planning, provision and review for
children with special educational needs.
We provide resources (human and financial) to implement our Supporting Children with
Special Educational Needs Policy.
We ensure that all staff are aware of our Supporting Children with Special Educational Needs
Policy and the procedures for identifying, assessing and making provision for children with
SEN. We provide in-service training for parents, practitioners and volunteers where
appropriate.
We raise awareness of any specialism the setting has to offer, e.g. Makaton trained staff.
Further guidance
Issues in Earlier Intervention: Identifying and Supporting Children with Additional Needs (DCSF
2010)
The Team Around the Child (TAC) and the Lead Professional: A Guide for Managers (CWDC
2009)
104
September 2014 v2.1
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
Audit Area
Ye
s
N
o
Comments
Actions to be taken
Is Leuvens assessment scale for childrens wellbeing and involvement used in the setting?
105
September 2014 v2.1
Audit Area
Ye
s
No
Comments
Action to be taken
Ye
s
No
Comments
Action to be taken
Safeguarding
Inclusion
Emotional literacy
Risk assessment
Audit Area
106
September 2014 v2.1
Audit Area
Ye
s
No
Comments
Action to be taken
107
September 2014 v2.1
Date
:
Date
Review date:
108
September 2014 v2.1
Welcome to Honeybees and thank you for registering your child with us.
We know how important your child is and aim to deliver the highest quality of care and education
to help them to achieve their best.
This prospectus aims to provide you with an introduction to Honeybees, our routines, our approach
to supporting your childs learning and development and how we aim to work together with you to
best meet your childs individual needs.
Honeybees aims to:
provide high quality care and education for children below statutory school age;
offer children and their parents a service that promotes equality and values diversity.
Parents
You are regarded as members of Honeybees who have full participatory rights. These include a
right to be:
kept informed;
consulted;
involved; and
As a voluntary managed setting, we also depend on the good will and support of parents and their
involvement to keep going. Membership of the setting carries expectations on you for your support
and commitment to fundraising and events organised by the Honeybees staff and committee.
Children's development and learning
109
September 2014 v2.1
is given generous care and attention, because of our ratio of qualified staff to children, as well
as volunteer helpers;
has the chance to join in with other children and adults to live, play, work and learn together;
is helped to take forward her/his learning and development by being helped to build on what
she/he already knows and can do;
has a personal key person who makes sure he/she makes satisfying progress;
is in a setting that sees parents as partners in helping each child to learn and develop; and
A Unique Child
Every child is a unique child who is constantly learning and can be resilient, capable, confident
and self-assured.
Positive Relationships
Children learn to be strong and independent through positive relationships.
Enabling Environments
Children learn and develop well in enabling environments, in which their experiences respond
to their individual needs and there is a strong partnership between practitioners, parents and
carers.
110
September 2014 v2.1
Prime Areas
-
Physical development.
Specific Areas
-
Literacy.
Mathematics.
For each area, the level of progress that children are expected to have attained by the end of the
Early Years Foundation Stage is defined by the Early Learning Goals. These goals state what it is
expected that children will know, and be able to do, by the end of the reception year of their
education.
The Early Years Outcomes (DfE 2013) guidance sets out the likely stages of progress a child
makes along their progress towards the Early Learning Goals. Honeybees has regard to these
when we assess children and plan for their learning. Our programme supports children to develop
the knowledge, skills and understanding they need for:
Personal, social and emotional development
making relationships;
Physical development
understanding; and
111
September 2014 v2.1
Literacy
Mathematics
technology.
Expressive arts and design providing access to a wide range of media and materials, and
opportunities for sharing their thoughts, ideas and feelings through a variety of activities in:
being imaginative.
112
September 2014 v2.1
active learning children learn to concentrate and keep on trying if they encounter difficulties,
and enjoy their achievements;
creating and thinking critically developing their own ideas, making links between ideas and
developing strategies for doing things.
We aim to provide for the characteristics of effective learning by observing how a child is learning
and being clear about what we can do and provide in order to support each child to remain an
effective and motivated learner.
Assessment
We assess how young children are learning and developing by observing them frequently. We use
information that we gain from observations, as well as from photographs or videos of the children,
to document their progress and where this may be leading them. We believe that parents know
their children best and we will ask you to contribute to assessment by sharing information about
what your child likes to do at home and how you, as parents, are supporting development.
We make periodic assessment summaries of childrens achievement based on our on-going
development records. These form part of childrens learning journeys. We undertake these
assessment summaries at regular intervals, as well as times of transition, such as when a child
goes on to school.
The progress check at age two
The Early Years Foundation Stage requires that we supply parents and carers with a short written
summary of their childs development in the three prime areas of learning and development personal, social and emotional development; physical development; and communication and
language - when a child is aged between 24 - 36 months. Your childs key person is responsible
for completing the check using information from on-going observational assessments carried out
as part of our everyday practice, taking account of the views and contributions of parents and
other professionals.
Learning Journeys
113
September 2014 v2.1
We keep a learning journey for each child. Your child's learning journey helps us to celebrate
together her/his achievements and to work together to provide what your child needs for her/his
well-being and to make progress.
Your child's key person will work in partnership with you to keep this record. To do this you and the
key person will collect information about your child's needs, activities, interests and achievements.
This information will enable the key person to identify your child's stage of progress. Together, we
will then decide on how to help your child to move on to the next stage.
Working together for your children
We maintain the ratio of adults to children in the setting that is set by the Safeguarding and
Welfare Requirements. We also have volunteer parent helpers, where possible, to complement
these ratios. This helps us to:
help children to experience and benefit from the activities we provide; and
Name
Morakot Toon
Job Title
Manager
Tina Lambert
Lisa Sanford
Vicki Brown
Qualified Assistant
Laura Johnson
Unqualified Assistant
Sally Schofield
Unqualified Assistant
Rebecca Duff
Qualified Assistant
114
September 2014 v2.1
Nicky Wise
38
exchanging knowledge about their children's needs, activities, interests and progress with their
key worker
helping to provide and look after the equipment and materials used in the children's play
activities;
taking part in events and informal discussions about the activities and curriculum provided by
the setting;
Helping at the session enables parents to see what the day-to-day life of Honeybees is like and to
join in helping the children to get the best out of their activities.
115
September 2014 v2.1
Joining in
Joining the rota is not the only means of taking part in the life of the setting. Parents can offer to
take part in a session by sharing their own interests and skills with the children.
We welcome parents to make an appointment to drop into the setting to see it at work or to speak
with the manager or their key worker at any time.
Key person and your child
Honeybees uses a key person approach. This means that each member of staff has a group of
children for whom she/he is particularly responsible. Your child's key person will be the person who
works with you to make sure that the childcare that we provide is right for your child's particular
needs and interests. When your child first starts at the setting, she/he will help your child to settle
and throughout your child's time at the setting, she/he will help your child to benefit from our
activities.
Learning opportunities for adults
As well as gaining childcare qualifications and attending necessary childcare training, our take part
in further training to help them to keep up-to date with current thinking about early years care and
education. We also keep up-to-date with best practice, as a member of the Pre-school Learning
Alliance, through Under 5 magazine and other publications produced by the Alliance and Ofsted.
From time to time we hold events for parents. These usually look at the work we are doing at
Honeybees and what parents can do to support that at home.
The setting's timetable and routines
Honeybees believes that care and education are equally important in the experience which we
offer children. The routines and activities that make up the day at Honeybees are provided in ways
that:
help each child to feel that she/he is a valued member of the setting;
help children to gain from the social experience of being part of a group; and
provide children with opportunities to learn and help them to value learning.
The day
116
September 2014 v2.1
We organise the day so that children can take part in a variety of child-led and adult-led activities.
These take account of children's changing energy levels throughout the day. We cater for
children's individual needs for rest and quiet activities during the day. Outdoor activities contribute
to children's health, their physical development and their knowledge of the world around them.
Snacks and meals
We make snacks and meals a social time at which children eat together. We provide a health and
nutritious snack in the morning and afternoon. At lunch time we assist children with their packed
lunches where needed. Please tell us about your child's dietary needs and we will plan
accordingly.
Clothing
We provide protective clothing for the children when they play with messy activities. We encourage
children to gain the skills that help them to be independent and look after themselves. These
include letting us know when they need to go to the toilet and taking off, and putting on, outdoor
clothes. Clothing that is easy for them to manage will help them to do this.
Policies
Our staff can explain our policies and procedures to you. Copies of which are available in hard
copy format at the setting, and via email.
Our policies help us to make sure that the service provided by our setting is a high quality one and
that being a member of the setting is an enjoyable and beneficial experience for each child and
her/his parents.
Our staff and parents work together to adopt the policies. Policies are reviewed by the manager
and committee on an annual basis, and parents are also welcome to offer input to the policies at
any time. This review helps us to make sure that the policies are enabling Honeybees to provide a
quality service for its members and the local community.
Safeguarding children
Honeybees has a duty under the law to help safeguard children against suspected or actual
significant harm. Our employment practices endeavour to ensure children are protected against
117
September 2014 v2.1
the likelihood of abuse at Honeybees and we have a procedure for managing complaints or
allegations against a member of staff.
Our way of working with children and their parents ensures that we are aware of any problems that
may emerge and can offer support, including referral to appropriate agencies when necessary, to
help families in difficulty.
Special needs
To make sure that our provision meets the needs of each individual child, we take account of any
special needs a child may have. We work to the requirements of the Special Educational Needs
Code of Practice (2001).
Our Special Educational Needs Co-ordinator is
Tina Lambert
making sure that we have, and work to, policies that help us to provide a high quality service;
fundraising;
The Annual General Meeting is open to the parents of all of the children who attend our setting. It
is our shared forum for looking back over the previous year's activities and shaping the coming
year's plan.
Fees
The fees are 5.00 per hour for children aged 24 to 36 months, and 4.50 per hour for children
aged over 36 months. Fees are payable termly in advance by the deadline given on the invoice.
Late payment is liable to a 25 late payment fee.
Fees must still be paid if children are absent without notice for a short period of time. If your child
has to be absent over a long period of time, please talk to our manager in the first instance.
118
September 2014 v2.1
For your child to keep her/his place at Honeybees, you must pay the fees. We are in receipt of
nursery education funding for three and four year olds; where funding is not received, then fees
apply.
Starting at Honeybees
The first days
We want your child to feel happy and safe with us. To make sure that this is the case, our staff will
work with you to decide on how to help your child to settle into the setting. Our policy on the Role
of the Key Person and Settling-in is enclosed with this prospectus, or is available from the
manager.
Late collection policy
It is the parent/carers responsibility to make sure that their child/children are collected promptly at
the end of the session. Parents/carers should arrive at or just before the end of the session
time their child is booked in for. This is usually either 12pm, 1pm, 3pm or 5pm unless otherwise
agreed with the pre-school manager.
If a parent/carer is unable to collect their child/children, they must make alternative arrangement
for collection of their child/children and inform Honeybees as soon as practically possible. Our
telephone number is 01273 890885.
Late collection occurs when a parent/carer arrives AFTER 12pm, 1pm, 3pm 5pm (or the agreed
time if different). We do appreciate that emergencies happen and we will do our best to support
parents/carers, however, in all but extreme circumstances a late charge will still apply as we still
need to pay staff to stay and care for the child.
It is the policy of Honeybees to reserve the right to charge parents/carers for late collection. These
charges are to cover staff overtime as two qualified members of staff have to remain on the
premises until the child/children are collected and also to ensure that the staff:child ratio remains
adequate at all times.
From April 2014 the charge will be 5.00 per child for every half hour (or part thereof) that
the parent/carer is late, as shown on the Honeybees clock.
If parents are late collecting their child, the late collection will be recorded by staff on a sheet and
parents will be asked to sign the record. These sheets will be kept securely in a Late Collection
File.
We hope that you and your child enjoy being members of Honeybees and that you both find taking
part in our activities interesting and stimulating. Our staff are always ready and willing to talk with
you about your ideas, views or questions.
119
September 2014 v2.1
10.2 Admissions
Policy statement
It is our intention to make Honeybees accessible to children and families from all sections of the
local community. We aim to ensure that all sections of our community have access to the setting
through open, fair and clearly communicated procedures.
Procedures
We ensure that the existence of our setting is widely advertised in places accessible to all
sections of the community.
We ensure that information about Honeybees is accessible, using simple plain English, in
written and spoken form and, where appropriate, provided in different community languages
and in other formats on request.
We arrange our waiting list in birth order. In addition, our waiting list policy may take into
account:
the age of the child, with priority given to children who are eligible for the free entitlement
the capacity of the setting to meet the individual needs of the child.
We offer funded places in accordance with the Early Years Educational Entitlement and East
Sussex County Council.
Honeybees and its practices are welcoming and make it clear that fathers, mothers, other
relations and carers are all welcome.
Honeybees and its practices operate in a way that encourages positive regard for and
understanding of difference and ability - whether gender, family structure, class, background,
religion, ethnicity or competence in spoken English.
We support children and/or parents with disabilities and/or special educational needs to take
full part in all activities within Honeybees.
We monitor the needs and background of children joining Honeybees on the Registration
Form, to ensure that no accidental or unintentional discrimination is taking place.
We share and widely promote our Valuing Diversity and Promoting Equality Policy.
We consult with families about the opening times of Honeybees to ensure that we
accommodate a broad range of families' needs.
120
September 2014 v2.1
Where possible we are flexible about attendance patterns to accommodate the needs of
individual children and families, providing these do not disrupt the pattern of continuity in the
setting that provides stability for all the children.
Failure to comply with the terms and conditions or non-payment of fees may ultimately result in
the provision of a place being withdrawn.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
121
September 2014 v2.1
Procedures
Parents are made to feel welcome at Honeybees; they are greeted appropriately.
We have a means to ensure all parents are included - that may mean that we have different
strategies for involving fathers, or parents who work or live apart from their children.
We consult with all parents to find out what works best for them.
We ensure on-going dialogue with parents to improve our knowledge of the needs of their
children and to support their families.
We inform all parents about how the setting is run and its policies, through access to written
information and through regular informal communication. We check to ensure parents
understand the information that is given to them.
Information about a child and his or her family is kept confidential within Honeybees. The
exception to this is where there is cause to believe that a child may be suffering, or is likely to
122
September 2014 v2.1
suffer, significant harm, or where there are concerns regarding childs development that need
to be shared with another agency. We will seek parental permission unless there are reasons
not to in order to protect the safety of the child. Reference is made to our Information Sharing
Policy on seeking consent for disclosure.
We seek parental consent to administer medication, take a child for emergency treatment, take
a child on an outing, apply suncream, and take photographs for the purposes of record
keeping.
The expectations that we make on parents are made clear at the point of registration.
We make clear our expectation that parents will participate in settling their child at the
commencement of a place according to an agreed plan.
We encourage parents to become involved in the social and cultural life of the setting and
actively contribute to it.
As far as possible our service is provided in a flexible way to meet the needs of parents without
compromising the needs of children.
We provide sufficient opportunity for parents to share necessary information with staff and this
is recorded and stored to protect confidentiality.
Our key persons meet regularly with parents to discuss their childs progress and to share
concerns if they arise.
Where applicable, our key persons work with parents to carry out an agreed plan to support
special educational needs.
Where applicable, our key persons work with parents to carry out any agreed tasks where a
Protection Plan is in place for a child.
We involve parents in the shared record keeping about their children - either formally or
informally and ensure parents have access to their children's written developmental records.
We provide opportunities for parents to contribute their own skills, knowledge and interests to
the activities of the setting.
We support families to be involved in activities that promote their own learning and well-being;
informing parents about relevant conferences, workshops and training.
We consult with parents about the times of meetings to avoid excluding anyone.
We provide information about opportunities to be involved in the setting in ways that are
accessible to parents with basic skills needs, or those for whom English is an additional
123
September 2014 v2.1
language; making every effort to provide an interpreter for parents who speak a language other
than English and to provide translated written materials where possible.
We hold meetings in venues that are accessible and appropriate for all.
We inform all parents of the systems for registering queries, complaints or suggestions and we
check to ensure these are understood. All parents have access to our written complaints
procedure.
We provide opportunities for parents to learn about the curriculum offered in the setting and
about young children's learning, in the setting and at home. There are opportunities for parents
to take active roles in supporting their childs learning in the setting: informally through helping
out or taking part in activities with their child, or through structured projects engaging parents
and staff in learning about childrens learning.
In compliance with the Safeguarding and Welfare Requirements, the following documentation is
also in place at our setting:
Admissions Policy.
Complaints procedure.
Record of complaints.
Honeybees Pre-school
name of
provider
(date)
(date)
Jude Hussain
Chair of Committee
owner)
124
September 2014 v2.1
This policy and procedure should be read alongside our Confidentiality and Client Access to
Records Policy (10.7) and our Information Sharing Policy (10.8).
Procedures
If a child attends another setting, we establish a regular two-way flow of appropriate information
with parents and other providers. Where appropriate, we will incorporate comments from other
providers, as well as parents and/or carers into the childs records.
We keep two kinds of records on children attending Honeybees:
Developmental records
These include observations of children in the setting, photographs, video clips and samples of
their work and summary developmental reports.
These are usually kept in individual folders on the desk and can be accessed, and contributed
to, by our staff, the child and the childs parents at any time.
Personal records
These may include the following (as applicable):
Personal details including the childs registration form and any consent forms.
Contractual matters including a copy of the signed parent contract, the childs days and times
of attendance, a record of the childs fees, any fee reminders or records of disputes about fees.
Childs development, health and well-being including a summary only of the childs EYFS
profile report, a record of discussions about every day matters about the childs development
health and well-bring with the parent.
125
September 2014 v2.1
Early Support including any additional focussed intervention provided by Honeybees (e.g.
support for behaviour, language or development that needs an Individual Education Plan) and
records of any meetings held.
Welfare and child protection concerns including records of all welfare and protection
concerns, and our resulting action, meetings and telephone conversations about the child, a
Statement of Special Educational Need and any information regarding a Looked After Child.
Correspondence and Reports including a copy of the childs 2 Year Old Progress Check (as
applicable), all letters and emails to and from other agencies and any confidential reports from
other agencies.
These confidential records are stored in a lockable file or cabinet, which is always locked when
not in use and which our manager keeps secure.
We read any correspondence in relation to a child, note any actions and file it immediately
We ensure that access to childrens files is restricted to those authorised to see them and
make entries in them, this being our manager, deputy or designated person for child protection,
the childs key person, or other staff as authorised by our manager.
Parents have access, in accordance with our Client Access to Records Policy, to the files and
records of their own children, but do not have access to information about any other child.
Our staff will not discuss personal information given by parents with other members of staff,
except where it affects planning for the child's needs. Our staff induction programme includes
an awareness of the importance of confidentiality in the role of the key person.
We retain childrens records for three years after they have left the setting; except records that
relate to an accident or child protection matter, which are kept until a child reaches the age of
21 years or 24 years respectively. These are kept in a secure place.
When a child leaves Honeybees, we remove all paper documents from the childs personal file
and place them in a robust envelope, with the childs name and date of birth on the front and
the date they left.
We seal this and place it in an archive box, stored in a safe place (i.e. a locked cabinet) for
three years. After three years it is destroyed.
Where there were s.47 child protection investigations, we mark the envelope with a star and
archive it for 25 years.
126
September 2014 v2.1
Other records
We keep a daily record of the names of the children we are caring for, their hours of
attendance and the names of their key person.
Students and volunteers, are advised of our Confidentiality and Client Access to Records
Policy and are required to respect it.
Legal framework
Further guidance
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
127
September 2014 v2.1
Risk assessments.
Employment records of our staff including their name, home address and telephone number,
payroll information, and information relating to their employment including pre-employment
checks.
Names, addresses and telephone numbers of anyone else who is regularly in unsupervised
contact with the children.
We consider our records as confidential based on the sensitivity of information, such as with
employment records. These confidential records are maintained with regard to the framework of
the Data Protection Act (1998) and the Human Rights Act (1998).
This policy and procedure should be read alongside our Confidentiality and Client Access to
Records Policy and Information Sharing Policy.
Procedures
All records are the responsibility of our management team who ensure they are kept securely.
All our records are kept in an orderly way in files and filing is kept up-to-date.
We maintain health and safety records; these include risk assessments, details of checks or
inspections and guidance etc.
All our employment and staff records are kept securely and confidentially in a locked filing
cabinet.
change to our premises which may affect the space available to us or the quality of childcare
we provide;
128
September 2014 v2.1
change to the name and address of our registered provider, or the providers contact
information;
significant event which is likely to affect the suitability of any person who is in regular contact
with children on the premises where childcare is provided, including the disqualification of an
employee; or
other event as detailed in the Statutory Framework for the Early Years Foundation Stage (DfE
2014).
Changes must be notified to Ofsted as soon as is reasonably practicable, but always within 14
days.
Legal framework
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
129
September 2014 v2.1
Using the Early Outcomes (DfE 2013) guidance and our assessment of children's development
and learning, the key person will prepare a summary of achievements in the seven areas of
learning and development.
any additional language spoken by the child and his or her progress in both languages;
any additional needs that have been identified or addressed by our setting;
any special needs or disability, whether a CAF was raised in respect of special needs or
disability, whether there is a Statement of Special Educational Needs, and the name of the
lead professional.
130
September 2014 v2.1
The record contains a summary by the key person and a summary of the parents view of the
child.
The document may be accompanied by other evidence, such as photos or drawings that the
child has made.
When a child transfers to a school, most local authorities provide an assessment summary
format or a transition record, which we will follow as applicable.
If there have been any welfare or protection concerns, we place a star on the front of the
assessment record.
The receiving school or setting will need to have a record of any safeguarding or child
protection concerns that were raised in our setting and what was done about them.
We will make a summary of the concerns to send to the receiving setting or school, along with
the date of the last professional meeting or case conference. Some Local Safeguarding
Children Boards will stipulate the forms to be used and provide these for us to use.
Where a CAF has been raised in respect of any welfare concerns, we will pass the name and
contact details of the lead professional on to the receiving setting or school.
Where there has been a s47 investigation regarding a child protection concern, we will pass
the name and contact details of the childs social worker on to the receiving setting or school
regardless of the outcome of the investigation.
We post or take the information to the school or setting, ensuring it is addressed to the setting
or schools designated person for child protection and marked as 'confidential.
We do not pass any other documentation from the child's personal file to the receiving setting
or school.
Legal framework
Further guidance
131
September 2014 v2.1
Honeybees Preschool
(name of
provider)
(date)
(date)
On
Date to be reviewed
Signed on behalf of the provider
Name of signatory
Role of signatory (e.g. chair, director or owner)
Jude Hussain
Chair of Committee
132
September 2014 v2.1
Most things that happen between the family, the child and the setting are confidential to
Honeybees. In exceptional circumstances information is shared, for example with other
professionals or possibly social care, Ofsted, or the police.
Information shared with other agencies is done in line with our Information Sharing Policy.
We always check whether parents regard the information they share with us to be confidential
or not.
Some parents may share information about themselves with other parents as well as with our
staff, we cannot be held responsible if information is shared by those parents whom the person
has confided in.
We inform parents when we need to record confidential information beyond the general
personal information we keep (see our Children's Records Policy) - for example with regard to
any injuries, concerns or changes in relation to the child or the family, any discussions with
parents on sensitive matters, any records we are obliged to keep regarding action taken in
respect of child protection and any contact and correspondence with external agencies in
relation to their child.
133
September 2014 v2.1
Most information is kept in a manual file. However, staff may use a computer to type reports, or
letters. Where this is the case, the typed document is deleted from the PC and only the hard
copy kept. We do not generally keep electronic records on children, other than the register and
financial data.
Where it is helpful to keep an electronic copy, we download it onto a disc, labelled with the
childs name and kept securely in the childs file. No confidential documents are kept on the
hard drive.
Our staff discuss childrens general progress and well being together in meetings, but more
sensitive information is restricted to our manager and the childs key person, and is shared with
other staff on a need to know basis.
We do not discuss children with staff who are not involved in the childs care, nor with other
parents or anyone else outside of Honeybees.
Our discussions with other professionals take place within a professional framework and not
on an informal or ad-hoc basis.
Where third parties share information about an individual; our practitioners and managers
check if it is confidential, both in terms of the party sharing the information and of the person
whom the information concerns.
The parent is the subject of the file in the case where a child is too young to give informed
consent and has a right to see information that Honeybees has compiled on them.
Any request to see the childs personal file by a parent or person with parental responsibility
must be made in writing to the Chair of the Committee
We acknowledge the request in writing, informing the parent that an arrangement will be made
for him/her to see the file contents, subject to third party consent.
Our written acknowledgement allows 40 working days for the file to be made ready.
Our manager goes through the file with the chair of the committee and ensures that all
documents have been filed correctly, that entries are in date order and that there are no
missing pages. They note any information, entry or correspondence or other document which
mentions a third party.
We write to each of those individuals explaining that the subject has requested sight of the file,
which contains a reference to them, stating what this is.
134
September 2014 v2.1
They are asked to reply in writing to our manager giving or refusing consent for disclosure of
that material.
We keep copies of these letters and their replies on the childs file.
Third parties include each family member noted on the file; so where there are separate
entries pertaining to each parent, step parent, grandparent etc, we write to each of them to
request third party consent.
Third parties also include workers from any other agency, including children's social care and
the health authority for example. Agencies will normally refuse consent to share information,
preferring instead for the parent to be redirected to those agencies for a request to see their
file held by that agency.
Members of our staff should also be written to, but we reserve the right under the legislation to
override a refusal for consent or to just delete the name of the staff member and not the
information. We may grant refusal if the member of staff has provided information that could be
considered sensitive and the staff member may be in danger if that information is disclosed;
or if that information is the basis of a police investigation. However, if the information is not
sensitive, then it is not in our interest to withhold that information from a parent. In each case
this should be discussed with members of staff and decisions recorded.
When we have received all the consents/refusals our manager takes a photocopy of the
complete file. On the copy of the file, our manager removes any information that a third party
has refused consent for us to disclose and blank out any references to the third party, and any
information they have added to the file, using a thick marker pen.
The copy file is then checked by the chair of committee to verify that the file has been prepared
appropriately.
What remains is the information recorded by the setting, detailing the work initiated and
followed by them in relation to confidential matters. This is called the clean copy.
We photocopy the clean copy again and collate it for the parent to see.
Our manager informs the parent that the file is now ready and invite[s] him/ her to make an
appointment to view it.
Our manager and the chair of the committee meet with the parent to go through the file,
explaining the process as well as what the content of the file records about the child and the
work that has been done. Only the person(s) with parental responsibility can attend that
meeting, or the parents legal representative or interpreter.
The parent may take a copy of the prepared file away; but, to ensure it is properly explained to
and understood by the parent, we never hand it over without discussion.
135
September 2014 v2.1
If a parent feels aggrieved about any entry in the file, or the resulting outcome, then we refer
the parent to our complaints procedure.
The law requires that the information we hold must be accurate. If a parent says that the
information we hold is inaccurate, then the parent has a right to request for it to be changed.
However, this only pertains to factual inaccuracies. Where the disputed entry is a matter of
opinion, professional judgement, or represents a different view of the matter than that held by
the parent, we retain the right not to change that entry, but we can record the parents view of
the matter. In most cases, we would have given a parent the opportunity at the time to state
their side of the matter, and it would have been recorded there and then.
If there are any controversial aspects of the content of a childs file, we must seek legal advice.
This might be where there is a court case between parents, where social care or the police
may be considering legal action, or where a case has already completed and an appeal
process is underway.
We never under-record for fear of the parent seeing, nor do we make personal notes
elsewhere.
Telephone advice regarding general queries may be made to The Information Commissioners
Office Helpline 0303 123 1113.
All the undertakings above are subject to the paramount commitment of Honeybees, which is to
the safety and well-being of the child. Please see also our policy on Safeguarding Children and
Child Protection.
Legal framework
Further guidance
Honeybees Pre-school
(name of
provider)
(date)
On
136
September 2014 v2.1
Date to be reviewed
Signed on behalf of the provider
Name of signatory
Role of signatory (e.g. chair, director or
(date)
Jude Hussain
Chair of Committee
owner)
137
September 2014 v2.1
The decision should never be made as an individual, but with the back-up of the management
team. The three critical criteria are:
Where there is evidence that the child is suffering, or is at risk of suffering, significant harm.
Where there is reasonable cause to believe that a child may be suffering, or is at risk of
Procedures
Our procedure is based on the seven golden rules for information sharing as set out in Information
Sharing: Guidance for Practitioners and Managers (DCSF 2008).
1. Remember that the Data Protection Act is not a barrier to sharing information but provides a
framework to ensure that personal information about living persons is shared appropriately.
2. Be open and honest with the person (and/or their family where appropriate) from the outset
about why, what, how and with whom information will, or could be shared, and seek their
agreement, unless it is unsafe or inappropriate to do so.
At Honeybees we ensure parents:
138
September 2014 v2.1
receive information about our Information Sharing Policy when starting their child in the
setting and that they sign our Registration Form to say that they understand the
circumstances in which information may be shared without their consent. This will only be
when it is a matter of safeguarding a child or vulnerable adult;
have information about our Safeguarding Children and Child Protection Policy; and
have information about the other circumstances when information will be shared with
external agencies, for example, with regard to any special needs the child may have or
transition to school.
3. Seek advice if you are in any doubt, without disclosing the identity of the person where
possible.
Honeybees staff discuss concerns about a child routinely in supervision and any actions
are recorded in the childs file.
Our manager routinely would seek advice and support from their line manager about
possible significant harm.
Our Safeguarding Children and Child Protection Policy sets out the duty of all members of
our staff to refer concerns to our manager or deputy, as designated person, who will
contact childrens social care for advice where they have doubts or are unsure.
Our managers seek advice if they need to share information without consent to disclose.
4. Share with consent where appropriate and, where possible, respect the wishes of those who
do not consent to share confidential information. You may still share information without
consent if, in your judgement, that lack of consent can be overridden in the public interest. You
will need to base your judgement on the facts of the case.
We base decisions to share information without consent on judgements about the facts of
the case and whether it is in the public interest.
Our manager is conversant with this and she is able to advise staff accordingly.
5. Consider safety and well-being: Base your information sharing decisions on considerations of
the safety and well-being of the person and others who may be affected by their actions.
At Honeybees we:
record concerns and discuss these with our designated person and/or designated officer
from the management team for child protection matters;
139
September 2014 v2.1
record decisions made and the reasons why information will be shared and to whom; and
follow the procedures for reporting concerns and record keeping as set out in our
Safeguarding Children and Child Protection Policy.
6. Necessary, proportionate, relevant, accurate, timely and secure: Ensure that the information
you share is necessary for the purpose for which you are sharing it, is shared only with those
people who need to have it, is accurate and up-to-date, is shared in a timely fashion, and is
shared securely.
Our Safeguarding Children and Child Protection Policy, and Children's Records Policy set
out how and where information should be recorded and what information should be shared
with another agency when making a referral.
7. Keep a record of your decision and the reasons for it whether it is to share information or
not. If you decide to share, then record what you have shared, with whom and for what
purpose.
Where information is shared, we record the reasons for doing so in the child's file; where it
is decided that information is not to be shared that is recorded too.
Consent
When parents choose Honeybees for their child, they will share information about themselves and
their families. This information is regarded as confidential. Parents have a right to be informed that
we will seek their consent to share information in most cases, as well as the kinds of
circumstances when we may not seek their consent, or may override their refusal to give consent.
We inform them as follows:
Our policies and procedures set out our responsibility regarding gaining consent to share
information and when it may not be sought or overridden.
We may cover this verbally when the child starts or include this in our prospectus.
Parents sign our Registration Form at registration to confirm that they understand this.
We ask parents to give written consent to share information about any additional needs their
child may have, or to pass on child development summaries to the next provider/school.
140
September 2014 v2.1
If consent is refused, or there are good reasons for us not to seek consent, is there
sufficient public interest for us to share information?
If the decision is to share, are we sharing the right information in the right way?
Consent must be informed - that is the person giving consent needs to understand why
information will be shared, what will be shared, who will see information, the purpose of
sharing it and the implications for them of sharing that information.
Consent may be explicit, verbally but preferably in writing, or implicit, implied if the context is
such that sharing information is an intrinsic part of our service or it has been explained and
agreed at the outset.
Separated parents
Consent to share need only be sought from one parent. Where parents are separated, this
would normally be the parent with whom the child resides. Where there is a dispute, we will
consider this carefully.
Where the child is looked after, we may also need to consult the Local Authority, as corporate
parent before information is shared.
All the undertakings above are subject to our paramount commitment, which is to the safety and
well-being of the child. Please also see our Safeguarding Children and Child Protection Policy.
Legal framework
Further guidance
Honeybees Pre-School
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
141
September 2014 v2.1
142
September 2014 v2.1
We work in partnership, or in tandem, with local and national agencies to promote the wellbeing of children.
We have procedures in place for the sharing of information about children and families with
other agencies. These are set out in our Information Sharing Policy, Safeguarding Children and
Child Protection Policy, and the Supporting Children with Special Educational Needs Policy.
Information shared by other agencies with us is regarded as third party information. This is also
kept in confidence and not shared without consent from that agency.
When working in partnership with staff from other agencies, we make those individuals
welcome at Honeybees and respect their professional roles.
We follow the protocols for working with agencies, for example on child protection.
We ensure that staff from other agencies do not have unsupervised access to the child they
are visiting in the setting and do not have access to any other child(ren) during their visit.
Staff do not casually share information or seek informal advice about any named child/family.
When necessary, we consult with and signpost to local and national agencies who offer a
wealth of advice and information that help us to develop our understanding of the issues facing
us and who can provide support and information for parents. For example, ethnic/cultural
organisations, drug/alcohol agencies, welfare rights advisors or organisations promoting
childcare and education, or adult education.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of committee
owner)
143
September 2014 v2.1
Making a complaint
Stage 1
Any parent who has a concern about an aspect of Honeybees provision talks over his/her
concerns with our manager first of all.
We record the issue, and how it was resolved, in the childs file.
Stage 2
If this does not have a satisfactory outcome, or if the problem recurs, the parent moves to this
stage of the procedure by putting the concerns or complaint in writing.
Our setting stores all information relating to written complaints from parents in the child's
personal file. However, if the complaint involves a detailed investigation, our manager may
wish to store all information relating to the investigation in a separate file designated for this
complaint.
When the investigation into the complaint is completed, our manager meets with the parent to
discuss the outcome.
144
September 2014 v2.1
We inform the complainant of the outcome of the investigation within 28 days of him/her
making the complaint.
When the complaint is resolved at this stage, we log the summative points in our Complaint
Investigation file, which is made available to Ofsted on request.
Stage 3
If the parent is not satisfied with the outcome of the investigation, he or she requests a meeting
with the manager and the chair. The parent may have a friend or partner present if they prefer.
An agreed written record of the discussion is made, as well as any decision or action to take as
a result. All of the parties present at the meeting sign the record and receive a copy of it.
This signed record signifies that the procedure has concluded. When the complaint is resolved
at this stage, we log the summative points in our Complaint Investigation file.
Stage 4
If at the stage three meeting the parent cannot reach agreement with us, we invite an external
mediator to help to settle the complaint. This person should be acceptable to both parties,
listen to both sides and offer advice. A mediator has no legal powers, but can help us to define
the problem, review the action so far and suggest further ways in which it might be resolved.
Staff or volunteers within the Pre-school Learning Alliance are appropriate persons to be
invited to act as mediators.
The mediator keeps all discussions confidential. S/he can hold separate meetings with our staff
and the parent, if this is decided to be helpful. The mediator keeps an agreed written record of
any meetings that are held and of any advice s/he gives.
Stage 5
When the mediator has concluded her/his investigations, a final meeting between the parent
and the manager and chair is held. The purpose of this meeting is to reach a decision on the
action to be taken to deal with the complaint. The mediator's advice is used to reach this
conclusion. The mediator is present at the meeting if all parties think this will help a decision to
be reached.
A record of this meeting, including the decision on the action to be taken, is made. Everyone
present at the meeting signs the record and receives a copy of it. This signed record signifies
that the procedure has concluded.
145
September 2014 v2.1
The role of the Office for Standards in Education, Childrens Services and Skills (Ofsted) and the
Local Safeguarding Children Board
Parents may approach Ofsted directly at any stage of this complaints procedure. In addition,
where there seems to be a possible breach of the setting's registration requirements, it is
essential to involve Ofsted as the registering and inspection body with a duty to ensure the
Safeguarding and Welfare Requirements of the Early Years Foundation Stage are adhered to.
If a child appears to be at risk, we follow the procedures of the Local Safeguarding Children
Board.
In these cases, both the parent and our setting are informed and we work with Ofsted or the
Local Safeguarding Children Board to ensure a proper investigation of the complaint, followed
by appropriate action.
Records
The outcome of all complaints is recorded in our Complaint Investigation file, which is available
for parents and Ofsted inspectors to view on request.
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
Statement of intent
We are, as an organisation, committed to delivering a high quality pre-school service, promoting
organisational accountability and maintaining public confidence.
It is our intention that staff and volunteers working at Honeybees Pre-school feel confident about
coming forward and reporting any issues/concerns that they may have regarding the areas
documented below, whilst remaining protected from any subsequent discrimination.
Aim
Ensure staff understand their responsibilities and feel confident in raising and reporting a
serious concern at the earliest opportunity
Provide avenues for staff to raise concerns and receive feedback on any action taken
Ensure that staff receive a response to their concerns and that they are aware of how to
pursue them if they are not satisfied
Reassure staff that they will be protected from possible reprisals or victimisation if they
reasonably believe that their disclosure has been made in the public interest
Staff and volunteers will suffer no detriment of any sort for making a protected disclosure in
accordance with this procedure and without this leading to any harassment or victimisation. Every
effort will be made to keep both the concern and the member of staffs identity confidential
wherever possible.
Protection and qualifying disclosures:
This policy provides individuals in the workplace with protection from victimisation or punishment
where they raise a genuine concern about misconduct or malpractice in the organization in the
public interest.
The policy is underpinned by the Public Interest Disclosure Act 1998, which encourages people to
raise concerns about misconduct or malpractice in the workplace, in order to promote good
governance and accountability in the public interest. The Act seeks to protect employees from
discrimination as a result of blowing the whistle on their organisation, or individuals within it.
Under the Act qualifying disclosures are disclosures which a member of staff or a volunteer
reasonably believes shows that one or more of the following matters is either happening now, took
place in the past, or are likely to happen in the future:
147
September 2014 v2.1
a criminal offence;
a miscarriage of justice;
This policy is not intended to be a substitute for, or an alternative to the formal Grievance
Procedure, but is designed to nurture a culture of openness and transparency within the
organisation, which makes it safe and acceptable for employees and volunteers to raise a concern
they may have about misconduct or malpractice.
Procedure
a concern can be initially raised by any staff member to their line manager and/or a
member of the Committee.
Discuss the nature of the concern together with the background, history of the concern and
provide the relevant dates of incidents.
There is no expectation that staff prove beyond doubt the truth of their suspicion; however
they will need to demonstrate that they are acting in the public interest and there are
reasonable grounds for their concern.
The incident will be investigated by the line manager and/or Committee member and/or
Ofsted Lead
148
September 2014 v2.1
Within ten working days of a concern being raised, the member of staff will receive in
writing:
An indication as to how Honeybees Preschool will proceed to deal with the matter
Inform the member of staff concerned as to whether any further investigation will take place
and if not, why not.
It may be necessary for Honeybees Preschool to interview staff to ensure that their disclosure is
fully understood. Any meeting can be arranged away from the workplace, if so wished, and a trade
union representative or a work colleague may accompany the involved member of staff for
support.
If there are any difficulties experienced as a result of raising a concern, support will be offered.
Staff will be kept informed, of the progress and outcome of any investigation to assure that any
disclosure has been properly addressed unless legal reasons determine otherwise
Confidentiality will be maintained wherever possible and every effort will be made not to reveal a
member of staffs identity if they so wish.
If however a member of staff makes an allegation frivolously, maliciously or for personal gain,
appropriate action, that could include disciplinary action, may be taken.
This policy was adopted by
On
Date to be reviewed
Signed on behalf of the provider
Name of signatory
Role of signatory (e.g. chair, director or
Honeybees Pre-school
(name of
provider)
(date)
(date)
Jude Hussain
Chair of Committee
owner)
149
September 2014 v2.1