Professional Documents
Culture Documents
Objective
Professional
Highlights
Technical
Skills
Experience
Present
San Francisco, CA
Non-Profit organizations
Voluntary PC Supported
Developed a Wireless Application for Home Inventory using Symbol 6890 Scanner.
2015
S.S.F., CA
Stephen Berry
cell (415) 713 - 1658 e-mail jobs4stephenberry@gmail.com
2 years
San Bruno, CA
GAP Inc. / Synergy Systems
Help Desk Analyst / End User Support
Coordinated/Scheduled Software/Hardware installations/upgrades.
Worked/Scheduled with Construction PMPs, Vendors, Contractors and Store Personal
Remote Support of both Remodels and New Stores in US, Canada, and Puerto Rico.
Remotely Setup, Integrated, and Verified NALM IBM Wireless Kiosk Time Clocks
Remotely Setup, Integrated, and Verified MC9090, Monarch 6039, and Zebra Printers.
Created and Maintained Daily Reports and Documentation on Sharepoint.
2 years
San Bruno, CA
IBM
Technical End User Remote Support
Co-Supervised Desktop Support Team on SWIP
(Store Wireless Infrastructure Project)
Remotely Prepared and Configured IBM 4690 and Windows 2000 Servers.
Remotely Tested and Verified Servers after deployment..
Remotely Troubleshooter with Store Personal any Issues that occurred related to the
SWIP System Upgrade.
Created Daily Team Reports for SWIP Project Leaders.
14 years
Foster City, CA
Electronic Retail Systems
Project Manager / Team Leader
Directed and Administered Software Support Staff and Operations
Trained, supervised, coordinated, and assisted customers in preparing store sites for the
implementation of a new POS System..
Supervised Network Connectivity, Implementation, Integration, and Troubleshooting for
both Customers and Office Personal..
Created Documentation, Instructions, Troubleshooting Guides, and Manuals for both
Store Personal, Office Co-Workers, and Fellow VAR/System Integrators of NCR..
Education
San Francisco, CA
San Francisco State University
B.S. Applied Mathematics with emphasis in both Physics and Computer Science.
First Individual to Earn a B.S. in Applied Mathematics from SFSU
College of San Mateo
A.S. Mathematics.
Interests
San Mateo, CA