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Paper T5
Managing People and Systems
Section A only
All questions are compulsory
Note: Section B of the actual exam paper will contain five written questions
The following questions are typical of those that will appear in Section A of the examination paper from June 2009
onwards. There will be a total of twelve questions in section A, three from each of the first four syllabus sections as
indicated below.
All questions in Section A will be worth two marks each.
Syllabus section 1
The business and accounting environment
1 Which of the following is an acronym used to describe the key elements of an organisation’s external environment?
A PERT
B PEST
C SWOT
D SPAM (2 marks)
Syllabus section 2
Effective management of business and accounting systems
2
5 SPAMSOAP is a mnemonic for the types of internal control employed by an organisation.
Which TWO of the following are types of internal control included in SPAMSOAP?
1 Output
2 Arithmetic
3 Preventative
4 Physical
A 1 and 2
B 1 and 3
C 2 and 3
D 2 and 4 (2 marks)
6 Which of the following are typical responsibilities of the financial accountant in a large organisation?
1 Inventory valuation
2 Sales invoicing
3 Project appraisal
4 Payroll
A 1 and 2
B 2 and 4
C 1 and 4
D 3 and 4 (2 marks)
Syllabus section 3
Management theory, principles and techniques
3
9 Which TWO of the following are examples of content theories of motivation?
1 Maslow’s hierarchy of needs
2 Vroom’s expectancy theory
3 Herzberg’s two factor theory
4 Adam’s equity theory
A 1 and 2
B 2 and 4
C 3 and 3
D 1 and 3 (2 marks)
Syllabus section 4
Individual effectiveness at work
10 Which TWO of the following are examples of ‘on the job’ training
1 Formal training courses
2 Mentoring by a colleague
3 Self study courses
4 Secondments to other departments
A 1 and 2
B 2 and 3
C 3 and 4
D 2 and 4 (2 marks)
11 If a manager in the purchasing department requests the help of the Human Resources Director in preparing for a
difficult appraisal, what direction is the communication flow?
A Vertical
B Horizontal
C Lateral
D Diagonal (2 marks)
4
Answers
5
Sample Multiple Choice Question Paper T5 Answers
Managing People and Systems
1 B
2 B
3 A
4 A
5 D
6 B
7 C
8 B
9 D
10 D
11 D
12 B