Professional Documents
Culture Documents
General Purpose
Application Specific
Software
Microsofts Windows
Android mobile phones Human
Resource
and tablets
Management System
Linux
Microsoft Office (Word, Customer Relationship
Excel, etc.)
management System
Internet Explorer and Real Estate Sales and
other web browsers
Management System
Microsoft Outlook for e- Rental
Property
mail needs
Management System
Antivirus/malware
Transaction processing
protection software
system
Photoshop
for Customer
contact
formatting
and information system
blueprinting
Adobe or other PDF
readers
2. Use a second table to identify and explain the various elements in the
total cost of software ownership and then list the steps taken by the
CIO to limit the firms software TCO expenditures.
Elements of TCO
Explanation
The
Leasing/licensing You must pay to have the right to use a certain
price
software, and the price varies on the number of
users and servers
Software
maintenance Maintenance fee in order to keep your software up
agreements
to date
Integration
and The cost to set up and configure software to work
implementation costs
and interact with one another
Software customization If you wish to change or customize software, there
and enhancements
are certain costs that are associated with those
changes/customizations.
Upgrades for hardware
Sometimes hardware becomes too old to be able
to run newer versions of certain software
Training and support of Teaching users how to use the software and cover
prepared rmk 041314
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Because anyone can access the code, anyone can fix bugs and
make it better while other commercial software prohibit having
public access to its code
Usually independent from larger corporations, so the code can still
exist and develop if the developing company fails
5. Compare the advantages and the disadvantages associated with
outsourcing the hosting of the firms three Web sites.
Advantages
Disadvantages
The hosting firm is better equipped Hosting
firm
might
experience
for 24/7 support of web sites
problems and Baystate may not be
aware of them
Hosting company enjoys greater Potential slow response times and
economies of scale
poor communication between both
parties
Hosting companys objective is Shortcomings in performance vs
specialized and dedicated to hosting expectations
websites
More affordable and cost-efficient
Possible loss of control over business
processes
Enables companies to focus that
extra time on other processes
without worrying about their website
add more rows as needed
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