Professional Documents
Culture Documents
Exploratory Survey
Satinder Dhiman
ABSTRACT
After reviewing the research on the myriad applications of mindfulness in the wider context of health care and
psychological well-being, this study will focus on role and application of mindfulness in the workplace, both
from the leadership and employees perspective. Mindfulness in the workplace is relatively an unexplored territory until now. Besides filling an important gap in the existing management literature, this study will, hopefully, make a timely contribution to our understanding of the role of mindfulness in the workplace. After defining the construct of mindfulness from multiple perspectives, the first part of this paper will explore how
Theravada Buddhism understands mindfulness. The second section will present a critical review of the existing
mindfulness literature in heath care and in cognitive and clinical psychology to create a pathway to the exploration of mindfulness in the workplace. The final section will anticipate a framework for the application of mindfulness in the workplace and in the leadership arena.
The faculty of voluntarily bringing back a wandering attention, over and over again, is the very root
of judgment, character, and will. And education
which should improve this faculty would be the
education par excellence.
~William James,
American Psychologist
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mindfulness has played such a key role in developing awareness of the present reality as it has in the
Buddhist spiritual path. And in no other tradition
mindfulness has received such a comprehensive
treatment as it has in the Buddhist doctrine and
discipline, both in the ancient manuals and commentaries, and in the modern Buddhist writings.
This study explores the role of mindfulness in
the workplace from the standpoint of Theravada
Buddhism. After reviewing the research on the
myriad sacred and secular applications of mindfulness in the wider context of health care and psychological well-being, this study will focus on the
role and application of mindfulness in the workplace, both from the leadership and employees perspective.
Mindfulness in the workplace is relatively an
unexplored territory until now. At the time of this
writing, this author is aware of no formal, fulllength studies that systematically explore the role
of mindfulness in the workplace. Given its inherent importance for organizations and its leaders, it
is rather surprising that, even in the popular press,
this subject has been treated rather sporadically.
Accordingly, besides filling an important gap in the
existing management literature, this study will,
hopefully, make a timely contribution to the understanding of our perennial search for creating
organizations that, according to Margret Wheatley
(2006), are worthy of human habitation.
After defining the construct of mindfulness
from multiple perspectives, the first part of this
paper will explore how Theravada Buddhism understands mindfulness. The Theravada tradition
based on Pali canon will be utilized to survey Buddhist approach to mindfulness since it represents,
according to most Buddhist scholars (Bodhi, 2005;
Carrithers, 1988; Gethin, 2001; Piyadassi, 1995,
2000; Nanamoli, 1992; Rahula, 1974), the oldest
and, hence, the most genuine form of Buddhist
teachings. The second section of this paper will
present a critical review of the existing mindfulness
literature, scholarly as well as popular, in heath
care, cognitive and clinical psychology to create a
-process of drawing novel distinctions or noticing new things (Langer 1989; Langer &
Moldoveanu, 2000).
-simply the knack of noticing without comment whatever is happening in your present
experience. It involves just seeing from moment to moment what the mind is up to; the
endless succession of ideas and feelings and
perceptions and body sensations and memories
and fantasies and moods and judgments arising
and passing away (Claxton, 1990).
-When you are mindful you are highly concentrated, focused on what you are doing, and
you are collectedpoised and calm with a
composure that comes from being aware of
yourself and the world around you as well as
being aware of your purpose (Kulananda and
Houlder, 2004).
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meditation, that involves the development of inAs is evident from the foregoing definitions,
mindfulness refers to intentional awareness of
what is unfolding in the present moment (Williams et al, 2007). When used in the therapeutic
sense, the definitions of mindfulness tend to incorporate an element of non-judgment to facilitate
wider acceptance of its use (Gilpin, 2008). Within
Buddhist context, mindfulness almost always denotes an awareness of moment-to-moment changes
that are taking place in our body and mind.
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sight.
Calm meditation aims to provide the mind essential clarity and makes the mind serene, stable,
and strong. By preparing the mind to see the
things as they really are, it serves as a necessary
foundation for Insight meditation. Together, Calm
and Insight meditation illuminate the Buddhist
path leading to the realization of final awakening
or enlightenment. Explaining the role and relationship of Calm and Insight meditation, Peter
Harvey (1990, pp. 253, 255) has observed: Calm
meditation alone cannot lead to Nibbana (Sanskrit:
Nirvana), for while it can temporarily suspend, and
thus weaken attachment, hatred, and delusion, it
cannot destroy them; only Insight combined with
Calm can do this.Calm tunes the mind making
it a more adequate instrument for knowledge and
insight.Insight meditation is more analytical and
probing than Calm meditation, as it aims to investigates the nature of reality, rather than remaining
fixed on one apparently stable object.
In an introduction to VissudhamaggaThe
Path of PurificationBhikkhu Nanamoli (2003, p.
xIiii; originally published 1972) has noted that
concentration is training in intensity and focus
and in single-mindedness. While Buddhism makes
no exclusive claim to teach jhana concentration
(samatha=samadhi), it does claim that the development of insight (vipassana) culminating in penetration of Four Noble Truths is peculiar to it. The
two have to be coupled together to attain to the
truths and the end of suffering. Insight is initially
training to see experience as it occurs, without
misperception, invalid assumptions or wrong inferences.
The Buddha described sati as the ability to remember, to be aware of what one is doing in the
movements of the body, in the movements of
mind:
Satipatthana Sutta
The most important and the most original discourse on the subject of meditation delivered by
the Buddha is called Satipatthana Sutta. The Discourse on the Foundations of Mindfulness (Satipatthana Sutta) occurs twice in Buddhist Scriptures:
(1) as the 10th Discourse of Middle Collection of
Discourses (Majjhima Nikaya), (2) as the 22nd Discourse of the Long Collections of Discourses (Digha
Nikaya). In second version, it is called MahaSatipatthana Sutta (Maha means great) and differs
from the first version only by a detailed treatment
of the Four Noble Truths (Rahula, 1974; Saddhatissa, 1971; Conze, 1959; Nanamoli, 1998; Nyanaponika 1962; Narada, 1988; Piyadassi, 1991; Soma,
1981; Sayadaw, 1990, 1999; Gunaratana, 2002;
Thanissaro, 2004; Goenka, 2006; Analayo, 2007).
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sphere of mindfulness-- and move to the contemplation of the next three spheresthe spheres of
the mind. We begin with the body because it is
our most immediate experience and is most accessible to us. From body, we proceed to the contemplation of feelings and note their emotive and
ethical qualities. As Harvey (1990, p. 255) has
noted: Once mindfulness of body is established,
attention is turned to feelings. They are observed
as they arise and pass away, noting simply whether
they are pleasant, unpleasant, or neutral, born of
the body or of the mind. No significance is attached to them; however, they are viewed simply
as passing phenomenon. Then we move to observe the fleeting phenomenon of mind and mind
objects. To quote Harvey (1990, p. 255) again,
Finally, mindfulness investigates dhammas, such
as the five hindrances or seven factors of enlightenment, noting when they are present, when they
are absent, how they come to arise, and how they
come to cease.
Speaking of the flexible and interrelation of
the Satipatthana contemplations, Analyo (2007, p.
269) has observed: In actual practice, the different
contemplations described in the discourse can be
combined in a variety of ways and it would be a
misunderstanding to take the progression in the
discourse as prescribing the only possible sequence
for the development of satipatthana.
finity with the mind and that was the reason why
excitement, anger, agitation, etc. led to short and
irregular breathing (Tandon, 2007, p. 76).
The meditation practice most respected by
Buddhists is called mindfulness of breathing or
Anapanasati. This method of mind training is given most prominence in the Pali Canon
(Nanamoli, 1998, p. vi). Referring to its great importance, Bhikkhu Bodhi (1994, p. 80) has observed, By itself mindfulness of breathing can lead
to all the stages of the path culminating in full
awakening. In fact, it was this meditation subject
that the Buddha used on the night of his own
enlightenment. In the same vein, Henepola
Gunaratana, the author of a modern meditation
classic, Mindfulness in Plain English, recommends
to start with focusing your undivided attention on
your breathing to gain some degree of basic concentration (2002, p. 45). Accordingly, the following pages will describe the practice of mindfulness
of breathing in greater detail.
The basic Buddhist practice here is the practice
of being mindful of our breathing. It is said that
proper breathing is more important than food. In
the practice of yoga also, proper breathing holds a
special place. In fact, breath provides the conscious
connection between our body and our mind. It is a
common knowledge that when we are agitated, we
breathe differently than when we are calm and
relaxed. Our breath has a wonderful capacity to
help us awaken to complete awareness (Rosenberg,
2005).
Thich Nhat Hanh, a modern Zen Master, uses
the term mindfulness to refer to keeping ones
consciousness alive to the present reality.We
must be conscious of each breath, each movement,
every thought and feeling, everything which has
any relation to ourselves. (1992, p.16, p. 1)
How can we practice mindfulness, we may object, when modern life seems to be maddeningly
hectic and so many activities claim our precious
little time? Ajahn Chah, a renowned Thai meditation master, is reported to have said: If you have
Anapanasati Sutta is perhaps the most comprehensive single discourse on the subject (Nanamoli,
1998, p. vi). The following excerpts present the
basics of Anapanasati in the words of the Sutta
(Nanamoli, 1998):
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Insight meditation refers to analytical meditation that is practiced to gain direct insight into the
very nature of ultimate reality. It means understanding things as they really are, that is seeing the
impermanent, unsatisfactory, and non-substantial
(non-self) nature of five aggregates of clinging (Piyadassi, 1991, p. 229)
In an important passage of Samyutta-nikaya iii
44 (Connected Discourses), the Buddha explains it
thus:
The five aggregates, monks, are impermanent
(anicca); whatever is impermanent, that is
dukkha, unsatisfactory; that is without self
(anatta), that is not mine, that I am not, that is
not my self. Thus should it be seen by perfect
wisdom (sammappannaya) as it really is. He
who sees by perfect wisdom as it really is, his
mind not grasping, is detached from taints, he
is liberated. (Piyadassi, 1991, p. 231)
So what is the purpose of gaining this insight
into the real nature of things? How does a person
benefit from this hard-won understanding? In the
words of the recurring refrain of Satipatthana
Sutta, the Buddha assures, thus: He lives inde-
This is the only way, monks, for the purification of beings, for the overcoming of sorrow
and lamentation, for the destruction of pain
and grief, for reaching the right path, for the
attainment of Nibbana, namely the four foundations of mindfulness. (Nyanaponika, 1968, p.
7)
The cultivation of Mindfulness has been extolled as the key meditative practicethe heart of
Buddhist meditation or even the heart of the entire Doctrine (Nyanaponika, 1962, p. 7)--leading to
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Thanissaro (1987) further notes the subtle nuances of the practice of mindfulness, as follows:
Ive heard mindfulness defined as affectionate
attention or compassionate attention, but affection and compassion arent the same as
mindfulness. Theyre separate things. If you
bring them to your meditation, be clear about
the fact that theyre acting in addition to
mindfulness, because skill in meditation requires seeing when qualities like compassion
are helpful and when theyre not. As the Buddha says, there are times when affection is a
cause for suffering, so you have to watch
out. Some teachers define mindfulness as
non-reactivity or radical acceptance.
If you look for these words in the Buddhas vocabulary, the closest youll find are equanimity
and patience. Equanimity means learning to
put aside your preferences so that you can
watch whats actually there. Patience is the
ability not to get worked up over the things
you dont like, to stick with difficult situations
even when they dont resolve as quickly as you
want them to. But in establishing mindfulness
you stay with unpleasant things not just to accept them but to watch and understand
them. Mindfulness, after all, is part of a larger path mapped out by appropriate attention.
You have to keep remembering to bring the
larger map to bear on everything you do. In
the map of the path, right mindfulness isnt the
end point. Its supposed to lead to right concentration.
It is not just a matter of piling on more and
more mindfulness. You have got to add other
qualities as well. You cant just sit around
hoping that a single mental quality
mindfulness, acceptance, contentment, onenessis going to do all the work. If you want
to learn about the potentials of the mind, you
have to be willing to playwith sensations in
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So keep the spices on your shelf clearly labeled, and keep tasting the flavor of what
youre cooking. That way youll learn for yourself which spice is good for which purpose, and
develop your full potential as a cook.
Thanissaro Bhikkhu (2006) reminds us to always remember that mindfulness is a part of the
larger path mapped by the Buddha leading up to
the final goal of liberation from existential suffering. The fourfold foundations of mindfulness constitute only a part (7th factor) of this path called the
Noble Eightfold Path. Buddhists believe that all
eight factors of the path should be simultaneously
cultivated to reach the goal of full enlightenment.
The Buddhist path, according to Goleman (1988)
begins with mindfulness, proceeds through insight,
and culminates in Nirvana.
The Faculty of Mindfulness according to
Bud
Buddhist Psychology
Psychology
The faculty of mindfulness is said to have the
function of 'establishing' the practice on a sound
footing. Its nature and roles are as follows (Harvey,
2009):
chologist, uses the term mindfulness in the cognitive sense. Langer uses the term mindfulness in its
traditional English meaning, as the opposite of
mindlessness. Weick and Putnam (2006) categorize these divisions as the Eastern and Western
usage of the term mindfulness respectively.
Approaching mindfulness as a metacognitive
skill, Bishop et al. (2004, p. 232) have proposed a
two-component operational model of mindfulness,
that involves: (1) self-regulation of attention so
that it is maintained on immediate experience,
thereby allowing for increased recognition of mental events in the present moment and (2) adopting a particular orientation toward ones experiences in the present moment, an orientation that is
characterized by curiosity, openness, and acceptance. Bishop et al. (2004, p. 234) further see
mindfulness as a process of gaining insight into the
nature of ones mind and the adoption of a decentered perspective on thoughts and feelings so
that they can be experienced in terms of their subjectivity (versus their necessary validity) and transient nature (versus their permanence).
Mindfulness as a Cognitive
Cognitive State of Mind
Ellen Langer (1989), a Harvard social psychologist, has adopted the term mindfulness in the
cognitive sense to denote a state of alertness and
lively awareness that is the opposite of mindlessness. Langer (2000, pp. 1-2) describes mindfulness
as a process of drawing novel distinctions or noticing new things which can lead to number of
outcomes, including (1) a greater sensitivity to
ones environment, (2) more openness to new information, (3) the creation of new categories for
structuring perception, and (4) enhanced awareness
of multiple perspectives in problem solving. The
hallmarks of this mindful condition, according to
Carson and Langer (2006, p. 30) are: (1) ability to
view both objects and situations from multiple perspectives, and (2) the ability to shift perspectives
depending upon context. The first felt experience
of mindfulness in essence is nothing short of awakening. Almost in the vein of Buddhist masters,
Langer (2005, p. 16) observes insightfully: Its only
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(Carson and Langer, 2006, p. 31). Similarly, Langers studies of mindfulness in business context
have shown that increases in mindfulness are associated with increased creativity and decreased burnout. For Langer, the capacity for mindfulness
involves the development of a limber state of
mind (p. 70) and always remaining aware that the
various possible perspectives will never be exhausted (p. 69).
Langer believes that mindful, creative activities
hold the key to living meaningful, fulfilled lives.
In her recent book titled On Becoming an Artist:
Reinventing Yourself Through Mindful Creativity,
Langer (2006, p. xxi), backed by her landmark scientific work on mindfulness and artist nature,
show us that leading a more mindful and rewarding life is readily available to anyone who can put
evaluation aside and just engage in new, creative
endeavors.
Applications of Mindfulness
The term mindfulness has come to be used in
a variety of ways and contexts in the modern times.
Starting as a meditation technique more than 2500
years ago, mindfulness has found its way in the
recent times in universities, schools, hospitals,
health clinics, prison houses, wellness centers, police departments, government offices, law firms,
corporate boardrooms, and other organizations.
Mindfulness and Mainstream Medicine and
Psychology: Therapeutic Applications
I.
II.
to two and a half hours for instruction in mindfulness and various coping strategies. The participants
are encouraged to practice these skills outside
group meetings (first with the help of audio recordings) for about 45 minutes per day, six days per
week. The practice (as summarized in Gilpin,
2008, p. 234) consists of two main categories:
Kabat-Zinn (1990, pp. 33-40) describes the following seven attitudinal qualities that serve as a
foundation of mindfulness practice:
1.
3.
4.
Trust Developing a basic faith in ones intrinsic goodness and wisdom and in the validity of
ones own thoughts, feelings, and intuition.
The practice of mindfulness fosters trust in
ones own being and thereby makes it easier
for us to trust others.
5.
stance of an impartial witness to your experience and involves suspending judgment and
just watching whatever comes up, including
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6.
7.
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Recently, efforts have been made to more precisely elaborate mindfulness practice by positing
three fundamental components: (a) intention, (b)
attention, and (c) attitude. Intention, in this definition, involves knowing why one is paying attention. It involves motivation; a conscious direction
and purpose. Attention involves the direct, moment-to-moment knowing of what is happening as
it is actually happening. The mind is trained to focus, aim, and sustain attention. Attitude describes
how one pays attention, refer to the accepting, caring, and discerning qualities of mindfulness (Shapiro et al., 2008).
Giplin ( 2008, p. 233) explains the effectiveness
of mindfulness in clinical psychology as follows:
By intentionally opening to ones experience, increasing awareness of thoughts and feelings, and
cultivating a more accepting, decentred relationship to this experience, the client is able to free
himself/herself from distressing symptoms.
Mindfulness
Mindfulnessdfulness-Based Cognitive Therapy (MBCT)
(MBCT)
MBCT, developed within the field of cognitive
behavioral therapy (CBT) in the 1990s by Segal,
Williams and Teasdale, is based on Kabat-Zinns
program and is identical to MBSR in its format and
core practices. These researchers applied the latest
understandings of modern science and forms of
meditation to suggest an alternative method to
manage depression. They share recent scientific
discoveries that have provided a radically new understanding of what feeds depression or chronic
unhappiness, as follows:
At the very earliest stages in which mood starts
to spiral downward, it is not the mood that
does the damage, but how we react to it.
Our habitual efforts to extricate ourselves, far
from freeing us, actually keep us locked in the
pain were trying to escape. (Segal, Williams,
and Teasdale, 2007, p. 2)
During the eight week program, MBCT participants are taught to observe their thoughts and
feelings non-judgmentally and to relate to them in
a more decentred and less self-identified way.
This helps the participants to step out of auto pilot
mode where thoughts can be seen just thoughts,
and not facts. Along with the meditative practices, the participants are encouraged to develop a
way of being by cultivating attitudes of patience,
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University of Wales, Bangor, Centre for Mindfulness Research, Healthcare and Society
(http://www.bangor.ac.uk/mindfulness/); and
Mind and Life Institute:
http://www.mindandlife.org/
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cine, Health Care, and Society, University of Massachusetts Medical School, aiming to bring awareness and insight to the business of life and life of
business, Kabat-Zinn (2009) reminds us that in this
era of mounting fluidity, uncertainty, and rapid
change, against the backdrop of an increasing recognition of the interconnectedness and interdependence of the global marketplace and the global
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2.
3.
While driving, become aware of bodily tension, such as your hands wrapped tightly
around the steering wheel, your shoulders
raised and stomach tight. Consciously work at
releasing and dissolving that tension. After all,
does being tense help you to drive better?
What does it feel like to relax and drive?
4.
5.
6.
7.
Once you park at your workplace, take a moment to orient yourself to your workday. Use
the walk across the parking lot to step into
your working life, to know where you are and
where you are going.
8.
9.
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fulness in Medicine, Health Care, and Society, University of Massachusetts Medical School.
Mindfulness in Leadership
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fulness, thusly: When we attend to ourselves holistically, and become more fully engaged with
people, our communities, and our environment, it
become much less likely that we will do harm and
more likely that we will do good.Mindfulness,
then, is both an antidote to shutting down (and
creating dissonance) and also a necessary condition
for creating resonance.
Much of leaders work consists of navigating
the unknown and understanding the environment
and people. Mindfulness plays a crucial role in
both of these situations. When we are mindful,
observe Boyatzis and McKee, we are more in control of ourselves and situations simply because we
see reality more clearly. These authors equate developing mindfulness with developing emotional
intelligence: When you are resonant within yourself, you can create resonance with others. (p. 28)
A new generation of business leaders is turning to
mindfulness as a cutting-edge leadership tool.
Consider some of the popular titles that have recently been published which suggest the application of mindfulness in the workplace and leadership arena: Putting Buddhism to Work (1997);
What would Buddha Do at Work (2001); Buddha 9
to 5 (2007); The Art of Happiness at Work (2003);
The Awakened Leader (2007); Awake at Work
(2004); and Mindful Coach (2004). And more specifically: Mindfulness and Meaningful Work
(1994); The Mindful Corporation (2000); The
Mindful Leader (2007); The Leaders Way (2008);
and Conscious Business (2009).
Michael Carroll, a Buddhist-trained HR executive with many years of experience in both the
corporate and Zen worlds, states that mindfulnesslearning to be fully present in the moment
can be a transformative leadership tool for gaining
clarity, reducing stress, and optimizing job performance. Carroll contends that a mindful leader
demonstrates an inner authenticity that manifests
itself in four marks: elegance, command, gentleness, and intelligence.
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In his latest book Mindful Leader: Ten Principles for Bringing out the Best in Ourselves and
Others, Carroll opines that the regular practice of
mindfulness meditation can help develop ten innate leadership talents needed to revitalize our
workplace: simplicity, poise, respect, courage, confidence, enthusiasm, patience, awareness, skillfulness, and humility. Developing these innate talents
through mindfulness, the author believes, can lead
to cultivating courage, establishing authenticity,
building trust, eliminating toxicity, pursuing
organizational goals mindfully, and leading with
wisdom and gentleness (Carroll, 2007)
Carroll (2007, p. 2) provides following examples of what is happening in the United States and
across the world in terms of people taking the time
to stop and sit still:
Confronted with the distressing fact that
over 60 percent of medical interns were
exhibiting symptoms of severe burnout,
Dr. Craig Hassad of Monash University
Medical School in Melbourne, Australia,
taught his doctors to meditate.
Companies such as Raytheon, Proctor &
Gamble, Unilever, Nortel Networks, Comcast, and many law firms have offered
their employees classes in mindfulness
meditation.
When Harvard Law School sponsored a
conference of practicing attorneys to investigate why lawyers tend to get trapped
in adversarial mind-sets and suffer from
remarkably high rates of depression, it began the conference by practicing mindfulness meditation.
Protecting and Serving without Fear, a
seminar offered to law enforcement agents
in Madison, Wisconsin, taught the attending police officers how to meditate.
Executives such as Bill Ford Jr., the chairman of Ford Motor Company; Michael
Stephen, the former chairman of Aetna International; Robert Shapiro, the ex-CEO of
Monsanto; and Michael Rennie, the managing partner of McKinsey, meditate and
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Segal, Z., Williams, J., & Teasdale, J. D. (2002). Mindfulnessbased cognitive therapy for depression. New York:
Guildford Press.
Shah, I. (2004). The Way of the Sufi. London: Octagon Press.
Shapiro, S., & Carlson, L. (2009). The Art and Science of
Satinder Dhiman has guided business leaders for the last 30 years, and served for 10 years as a Senior Lecturer in Commerce at DAV College in North India. He has co-authored various textbooks in the area of
accounting and management. He currently serves as Professor of Management and as Associate Dean,
School of Business, at Woodbury University. Dr. Dhiman has won several teaching excellence awards,
including ACBSP's prestigious International Teaching Excellence Award in 2004, the Steve Allen "Excellence in Education" Award in 2006, and "Excellence in Management Education Award," presented in 2008
by the Punjab Government and IPCSI, India. He holds a Masters degree in Commerce (with Gold Medal)
from Panjab University, India; a Doctorate in Organizational Leadership from Pepperdine University and
has completed Executive Leadership Programs at Stanford and Harvard. His current research interests
include transformational leadership, spirituality in the workplace, and the role of mindfulness in life and
leadership.
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