HUSSAIN AHMAD

Date of Birth 2nd March, 1981

Visa Status Employment
Cell No. 050-3585073
E-mail ID quaidian100@hotmail.com
UAE Driving License Light Auto Vehicle (28-10-2018)

CAREER OBJECTIVE
Experienced administrative with over four years of supervisory experience including one year
in UAE, seeks position where knowledge and skills can be applied.

AREAS OF INTEREST

Administration and HR

HIGHEST QUALIFICATION
2002 – 2003 Master of Business Administration
Quaid-I-Azam University
Islamabad, Pakistan.

PROFESSIONAL ACHIEVEMENTS

Saeed & Mohammed AL Naboodah Holding Company, Dubai UAE

ISO 9001- 2000 Quality Certification
Preparation of Job Description for the employees of Government Services Section.
Preparation of ISO 9001- 2000 report for the whole Government Services Section.
Preparation of Government Services Section Staff Performance Evaluation.
Preparation of Procedure Manual for Government Services Section.
Record keeping and Filling for the Government Services Section.

National Data Base and Registration Authority (NADRA) Pakistan.

United Nations Registration Project for Afghan Refuges of Pakistan
Establishment and supervision of Dargai site office at North West Frontier Province (NWFP)
of Pakistan.
NADRA Swift Registration Offices
Supervision, allocation and maintenance of Human and Technical resources for the
maximum productivity and fast response.
Complaint resolution and Customer care through Customer Relationship Management.
Operation of NADRA offices equally in the capacity of Administration and Technical.
Organized and effective Managerial skilled in managing more than 15 employees.
High Level of Daily Public Dealing of almost over 100 individuals.
 CAREER HISTORY

AL Naboodah Holding Company LLC, Dubai United Arab Emirates

The legacy of enviable growth began with a general trading company in Deira, Dubai UAE,
established in 1958, by two brothers, Saeed and Mohamed Al Naboodah. Throughout the
60s and 70s, the company expanded and diversified to encompass a range of divisions,
including construction, commercial services, manufacturing and investments. Today these
four unique divisions combine to create a dynamic, diversified holding company - Saeed &
Mohamed Al Naboodah Holding – Dubai United Arab Emirates.

Service Duration
Joining Date: 1st April 2008 To: Till Date
Designation
Government Services Assistant (Administration Assistant)
Job Description
Provide Administrative, Accounting and Management support to the Government Services
Section Manager, Public Relations Officers and to the whole department.
Process online applications for group companies with different Government departments like
Dubai Municipality, Economic Department and Ministry of Public works.
Communicate and provide information by relevant methods internally and externally to assist
and enable organizational operations and effective service to connecting groups.
Compile, manage and record process of applications, Trade licenses, Agents, Foreign
Companies certificate, contracts, registrations, requisitions, other forms and documents in
accordance with established procedures and schedules using J D Edwards World Software
AS400, Laser Fiche, MS office and manual processing systems.
Ensure smooth operation of office equipment and machinery, order office supplies and
arrange for servicing in the case of major repairs.
Establish work schedules, procedures for Public Relation Officers and co-ordinate the
activities with other departments and companies.
Prepare and administer accounting system and cash collection, payments and clearance
information for an individual, department and company using J D Edwards World Software
AS400 and MS Office excel.
Resolve work-related problems and prepare and submit progress and other reports.
File material in drawers, cabinets, storage boxes and keep records of materials filed and
removed.
Record and finalize correspondence, reports, statements, forms, presentations, weekly
Meeting’s Minutes and other documents using computer and manual system.
Label files according to retention, disposal schedules, remove materials when requested and
review periodically to ensure that they are complete, updated and correctly classified.
Process, maintain, send, and receive messages, requests and documents using electronic
mail, courier and fax machine. Respond to telephone and in person enquiries and forward
to appropriate person.
Photocopying and collect documents for distribution, mailing and filing.

National Data Base and Registration Authority (NADRA) Pakistan

NADRA was formed to aid the government in developing and implementing a fact-based
system of good governance in the country to encounter undocumented population growth
and register items belonging to its citizens and organizations.
It was established with the objective of evolving a new, improved, and modernized system of
registration for the citizens of Pakistan, to undertake the collection of demographic and
geographic data. Initially, the main objective was the issuance of state-of-the-art National
Identity Cards (NICs) to all eligible citizens of Pakistan. These NICs were backed by a
computerized database and a data warehouse respectively called the Citizens' Database and
National Data Warehouse (NDW). This comprehensive Citizens' Database was completed at
the dawn of the new millennium and is regularly updated based on the National Data Forms.

Designation
Assistant Manager (In Charge Regional Office)
Service Duration
Joining Date: 1st April 2004 To: 31st March 2008
Job Description
Coordinate office administrative procedures and to review, evaluate, implement new
procedures.
Dealings with Court and Age modification cases of Computerized National Identity Card.
Establish work priorities and coordinate the acquisition of administrative services such as
office space, supplies and security services.
Coordinate office services such as admissions to office, lodging of applicants inside the
office, relocations, office supplies, disposal of assets, parking, maintenance, security
services, maintaining inventory and accounts controls.
Evaluation, motivation, on the job training and rotation of Supportive staff members and
continuous interaction through meetings.
Opening and closing of the office and maintaining daily duties roaster of supportive staff
members.
Plan, administer and control accounts, expenses of the office, keeping account of the daily
cash collected and deposited in the bank.
Prepare periodic reports, immediate compliances on e-mails, written and verbal
correspondence with the Zonal, Provincial and Main Head quarter.
Public dealing, response to applicant’s queries and complaints resolution through Customer
Relationship Management.
Supervising and overseeing office administrative procedures in administering policies,
procedures related to the release of records in processing requests under government
access to information, privacy legislation, establishing work priorities, delegating work to
office support staff, ensuring deadlines are met and procedures are followed.
Supervision and establishment of coordination, helpful and polite behavior among the
supportive staff members and with the customers.

Technical Responsibilities
Assure software installation on the computers in order to keep the systems up to date.
Assure proper working of the computers and other technical equipments.
Preparation and Uploading of Daily Data (Batches and Reports).
Daily manual and schedule back up of NADRA Data Base.
Allowance and Disallowance of User Management rights to user and devices to establish the
required security at Hardware & Software level.
Implementation, updating, maintenance of various software packages like User applications
and antivirus tools.
Restoration of databases, other data in case of System Crash, invalid procedure call or any
other accidental or unintentional loss.

LANGUAGE PROFICIENCY
Read, write and speak English.
Read, write and speak Urdu.
Read and write Arabic

Workshops/Trainings/ Conferences
ISO 9000-2000 Quality Certification Awareness Training at AL Naboodah Company Dubai.
The “Influence of Effective Communication” at PHQ NADRA Peshawar, Pakistan.
The “Influence of positive Mental Attitude” at PHQ NADRA Peshawar, Pakistan.
The “Influence of Customer Connection” at PHQ NADRA Peshawar, Pakistan.
“Customer Relationship Management” at PHQ NADRA Peshawar, Pakistan.
The “Influence of Time Management” at PHQ NADRA Peshawar, Pakistan.
The “Influence of Managing stress” at PHQ NADRA Peshawar, Pakistan.

SKILLS
MS Office (Word, Excel, PowerPoint, Out Look Express and Internet).
Good knowledge of J D Edwards World Software AS400.
Average knowledge of SQL Server and Query Analyzer.
Take challenges and enjoy working under pressure.
Keyboard typing speed of 32 words per minute.
Interpersonal and Communication Skills.
Self-Confidence and Decision Making.

EDUCATIONAL AND PERSONAL ACHIEVEMENTS

Certificate of Honor in National Cadet Corps (N.C.C).
1st Division Holder throughout Academics.
Captain of University Football Team.
Class representative at University.
Member of QAU Football Club.