Professional Documents
Culture Documents
ensure all recruitment and selection procedures comply with the Citys Equal
Opportunity Policy;
attract sufficient applications from potential candidates for appointment with the
skills, qualities, abilities, experience and competencies deemed as being necessary
to the job;
develop and maintain procedures which will assist in ensuring the appointment of
the most suitable candidate;
ensure that recruitment procedures are clear, valid and consistently applied by
those involved in recruitment and that they provide for fair and equitable
treatment for those who apply for employment;
base selection decisions and criteria directly on the demands and requirements of
the job and the competencies identified as necessary for satisfactory performance;
ensure that all employees involved in the recruitment and selection process are
properly trained in order that the objectives of the policy are met;
observe any legal requirements which apply to the recruitment and selection
process.
POLICY STATEMENT
This policy is aimed to follow best practice and high standards of recruitment and
selection procedures in order to attract suitable applicants to the City and to create an
ethical foundation on which consistent recruiting and selection decisions are made
while considering relevant legislative requirements. The principles, values and the
recommendations of the Guidelines on Equal Opportunities and Family Friendly
Policies are acknowledged by this policy.
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Achievement of the City of Vincent strategic goals and the securing of its values is
dependent on the recruitment and selection of a skilled and committed workforce. The
Local Governments Recruitment and Selection policy, procedures and practices are
designed to help secure this and in relation to which equality of opportunity is an
integral part.
Date Adopted:
Date Amended:
Date Reviewed:
Date of Next Review:
21 December 2004
April 2011
April 2016
Page 2 of 38
INTRODUCTION
Recruitment
Recruitment is searching for and attracting applicants external or internal
for position vacancies. New people are found and brought into the
organisation. A recruitment process involves communicating with actual or
potential position seekers, motivating them to apply and persuading applicants
that they really want to come and work for the organisation. The objectives are
to attract applicants of the right quality in the right number.
Selection
The selection process is a latter stage of recruitment. It involves choosing:
interviews the most popular and hence the skills of interviewing are
important
references
analysis of applicant career/life data
evaluation of applicant behaviour/performance in group activities
work attachments/experience (trial periods)
skill testing with task/work simulations e.g. typing, computer
programming, brick-laying and applicants making presentations etc
knowledge, aptitude and psycho-metric tests of various facets of knowhow, intelligence and personality.
To use the selection process to unfairly advantage one applicant over another
can have a detrimental effect on peoples careers, morale and motivation, and
ultimately on the level of confidence that employees at large have in the
recruitment and selection processes.
It is worth noting that any person who uses the system to achieve a
predetermined result is engaging in improper and unethical conduct. It is an
abuse of trust that is no different from other forms of fraud or dishonesty and
therefore subject to disciplinary procedures.
Legislative Provisions
Local Governments need to be aware of the legislative provisions which
impact on the recruiting process. The City is subject to a combination of
Commonwealth and State laws which are outlined below:
The relevant Commonwealth legislation impacting on the recruiting process
is the:
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(e)
(f)
Definitions
Principle
Standard
Merit
Merit Selection
Natural Justice
Patronage
Nepotism
1.2
RECRUITMENT PROCEDURES
To achieve the policys aims and objectives requires:
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1.3
current job specifications detailing the post title, its purpose, scope,
reporting relationships, duties and responsibilities (these must not contain
unnecessary or unjustifiable conditions or requirements).
Current non-discriminatory person specifications detailing the essential
skills, education and training, attitude, knowledge and experience directly
related to the job specification, and competencies needed for effective
performance (these will be used as the basis for the shortlisting of
candidates for interview).
application forms which are appropriate to the level of the post under
consideration.
internal and/or external advertisement of posts to stimulate satisfactory
numbers of suitable candidates at reasonable cost, and which clearly
reflects the competencies required for the job, rewards, and ensure
equality of opportunity.
the use of assessment techniques appropriate for the level and needs of the
job with such techniques being fairly and consistently applied and which
will permit selection decisions to be made on job related criteria.
the conduct of structured and systematic interviews by trained
interviewers to ensure non-discriminatory decisions are made using job
related criteria.
the use of references obtained and treated confidentially to inform the
selection decision, (one of which should be the current employer).
the use of a medical questionnaire, and medical references if the demands
of the job necessitate this.
the checking and validation of qualifications which are required for an
appointment.
appropriate checks on criminal convictions to be made.
the use of external assistance in the recruitment process where this is
essential given the level and/or nature of the post (to be agreed with the
Chief Executive Officer).
information on applicants being treated in confidence and restricted to
those involved directly in the recruitment process and its administration.
the accurate documentation of the recruitment process in a fair and
consistent way.
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Points to Consider
1.4
RECRUITING SOURCES
Local Governments provide a wide range of employment options. Attracting
quality employees provides a challenge for all Local Governments and needs
to be directed to different sources, depending upon the type of employee
required.
1.5
INTERNAL ADVERTISING
Local Governments policies vary in relation to internal applicants. Some
Local Governments advertise externally if there are no suitable internal
applicants. Internal advertising is inexpensive and will maximise the pool of
candidates. In addition, it provides current staff with opportunities to advance
or express their career aspirations.
1.6
EXTERNAL ADVERTISING
Newspapers are the popular recruitment sources, particularly in Local
Government. Media sources include:
1.7
EMPLOYMENT AGENCIES
1.8
Centrelink - Free service, useful for clerical and outdoor staff. Special
employment applicants are often available.
Local Government Workplace Solutions providing an exclusive service
to the Local Government sector and working with individual Local
Governments to find a cost-effective solution to their recruitment needs.
Schools, Colleges and Universities - useful for potential employees at base
grades and outdoor positions. Many schools and colleges will display
advertisements on notice boards. May be useful for Local Governments
wishing to employ persons for clerical positions who have undertaken/are
undertaking Local Government Clerical Traineeships.
Other - Tertiary graduates, traineeships, cadetships, apprenticeships,
community groups, disabled employment groups, Aboriginal employment
organisations.
1.9
SEEK
The Australian Local Government Internet Employment Directory website
(ALGIED)
Head Hunt Weekly.
Council Jobs.com
Career One
Wjobs.com.au (West Australian Newspaper)
The Local Government Workplace Solutions website.
Page 8 of 38
Proforma Advertisement
COUNCIL NAME [LOGO]
MANAGER ENGINEERING SERVICES
The (Name of Council) is a progressive Local Government with a population
of 8000. The Local Government Administration Centre is located in
Nameless 300 kilometres east of Perth. Council facilities include library,
swimming pool and a recreation centre. The City has excellent shopping
facilities and schooling from pre-school to third year high school.
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The Person
Must be a qualified engineer, preferably with a wide range of experience.
Eligibility or membership of the Institute of Engineers is essential.
The Position
Responsible for managing the Engineering Department, co-ordinating all
design, construction and maintenance. Local Government places a strong
emphasis on developing all staff and strong communication skills are
desirable.
Salary/Conditions
$70,000 per annum (negotiable). A fixed term contract for a five year period
is offered. A vehicle for business and private use will be provided. An
accommodation subsidy will be negotiated.
Intending applicants should obtain an information package by visiting Citys
website at www.vincent.wa.gov.au or by contacting (name and telephone
number). Written applications addressing the requirements of the position and
marked Confidential should be forwarded to the Chief Executive
Officer,City of Vincent, PO Box 82, Leederville 6903 by close of business
Friday 1 January.
The City of Vincent is an *Equal Opportunity employer. Canvassing of
Councillors will disqualify.
(for identified positions)
The successful applicant will be required to obtain relevant Police clearances
prior to commencing employment.
* To conform with the Equal Opportunity principles, advertisements must not
request information about the applicant which is not relevant to requirements
of the position. For example:
1.10
PROCESSING APPLICATIONS
Key steps in the selection process:Where practicable, applicants should be requested to submit their applications
on an application form, together with a covering letter. Application forms can
be placed on the Local Governments internet site, if it has one.
Where possible application forms should be used to ensure that all applicants
are able to submit similar information in a consistent fashion. This will make
the shortlisting process easier.
It is more likely, however that applicants for middle to senior management
level positions will submit a full resume and a letter of application which
addresses the selection criteria designated in the job description.
Ensure that a person within the organisation is allocated the responsibility for
receiving applications, acknowledging and maintaining a system to deal with
applications. All information relating to applicants must be kept strictly
confidential.
Ensure that the person allocated the responsibility for receiving the applications
has appropriate time allocated and is available to receive telephone and over the
counter enquiries. Telephone enquiries must be handled in a non-discriminatory
manner and must maintain the equal opportunity policy of the organisation.
Position Description,
Selection Criteria,
Local Government Background Information (Annual Reports, Plans of
Principal Activities),
Application Form (if relevant).
A checklist on the front or inside of the job file is useful for ensuring all
applications receive equal and fair treatment.
See example Proforma
Recruitment Action Sheet at end of this Section.
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This part of the selection process is used to rate applicants against the essential
selection criteria only.
2.
The next step following shortlisting is to select the best qualified person to
meet the requirements of the position. This process can be by a selection
panel or one-on-one interviews, depending on the level of position involved.
Wherever possible, it is recommended that a selection panel is utilised when
conducting interviews.
1.11
SELECTION PANELS
The panel should always consist of more than one person (ideally three
persons) and members should be trained in interview techniques. Selection
panels are utilised to ensure an objective decision is reached.
A well balanced panel will include:
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The person from the Local Government who has major responsibility for
human resources.
The immediate manager/supervisor of the vacant position (or at least
someone with a good knowledge of the position and its requirements).
SELECTION INTERVIEWS
Broad Objectives
The following broad objectives should be taken into consideration when
interviewing applicants:
Assessing the Applicant - this is an obvious objective, but not necessarily
the only outcome that has to be achieved.
Explaining the Job - The selection interview must be a two way process.
Applicants must be able to judge whether they fit the job and whether the
job suits them. They cannot do that if they do not understand what the job
comprises.
Selling the Organisation - Often the job interview is the first face-to-face
contact applicants will have had with an organisation. It is important to
promote the organisation as well as the position.
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Close
Summarise
Answer any other questions
Ask if the applicant wishes to add any further information, or ask any
questions.
Discuss employment conditions
Psychological Appraisals (where it has been determined and agreed to by
the applicant)
Credentials validated
Explain what will happen next, including timeframes for decision making
Thank the applicant for their time and attendance
Show the applicant out, and part amicably
Credentials Validating
There are some positions within Local Government that require a specific
degree, certification or licences. If specific credentials are required, the
relevant Manager should discuss this with the Manager Human Resources
when the position is being advertised.
It is the selection panels responsibility to secure and validate the relevant
credentials. When the shortlisted applicants are being invited to interviews for
the position, the applicants should be informed of the requirement to produce
original transcript of degrees, diplomas or licences for certification. It may be
outlined at the interview that the offer is contingent upon receipt of the
necessary documentation.
NOTE: if the City request transcripts they should be collected for all
applicants.
It is the responsibility of the chairperson of the panel to collect this
information and ensure that it is placed on the employee's personnel file.
Checklist for Conducting Interviews
Ensure the interview can proceed uninterrupted and in a room
without any distractions.
Ensure (if possible) that interviewees do not come into contact
with each other.
This is particularly important in Local
Government where certain positions are likely to attract applicants
from other Local Governments.
Prepare for the interview. Read the application and note matters
requiring clarification or more detail.
Allow the interviewee to fully explain the answers, without
interruption.
Allow the interviewee adequate opportunity to ask questions.
a
a
a
a
a
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Advise how the selection process will proceed and give realistic
timeframes on a decision.
Be thoroughly acquainted with equal opportunity principles. This
is particularly important with one-on-one interviews where the risk
of bias and discrimination is higher.
Arrangements should be made to ensure that persons with
disabilities are not disadvantaged.
As part of the interview process, credential verifications should be
conducted and applicants requested to bring along originals for
validation.
a
a
a
a
Interview Techniques
Questioning
There are a number of questioning techniques that can be utilised in an
interview situation. A mixture of techniques often provides the most
satisfactory means of gaining the information required to assess the skills of an
applicant. Research suggests that the most effective method of determining an
applicants performance in future positions is to use their past behaviour as an
indicator. In this regard, questions focussing on the applicants previous
methods of handling particular duties and situations should be incorporated
into the interview questions.
Other questioning techniques include:
Closed Questions - These prompt a specific response. They are used for
gaining particular pieces of information, an example is,Do you have a
current drivers license?
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Listening
Listening skills are critical to effective interviewing. Improved listening can
be facilitated by:
Getting the Surroundings Right - Ensure you are comfortable and can
see and hear the applicant properly. Remove any distractions; shut the
door, divert telephone calls and arrange not to be disturbed.
Use the Speed of Thought - We can all think about four times faster than
we can speak. Utilise this extra time by anticipating, summarising,
reading between the lines, thinking through and noting questions for later,
and so on.
Suspend Prejudice - Dont allow the fact that you disagree with the
applicant to make you disregard what they say. It is in these situations
that you need to listen the most.
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DURING THE INTERVIEW DO NOT :Ask questions about marital status or intentions, children or child
minding obligations, credit status, relatives or friends working for
the City, or any other personal information that is not relevant to
the position
For example, do not ask about any criminal convictions unless
they have been predetermined in the selection criteria to be
specifically relevant to the position e.g. home help, child care.
1.13
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Check references
Obtain the results of skills testing (where required)
Psychological Appraisals (where it has been determined and agreed to by
the applicant)
If necessary, conduct a second interview. This can be useful if panel
members are of different opinions, or where difficulty is encountered by
the panel in making a decision.
Prior to a second interview, the panel should decide which aspects of the
applicants skills, experience or qualifications need further clarification.
Interviewees who are requested to attend for a second interview should be
informed of the reasons for this interview.
The second interview should follow the same format as the first interview.
Following the first interview, if only one person is considered suitable for the
position, the panel must:
Page 19 of 38
1.14
1.15
REFERENCE CHECKING
Reference checks are an important part of the selection process as they provide
the selection panel with more information on which to make comparisons
between interviewed applicants.
The purpose of reference checking is to check facts provided by the applicant
(previous positions, the duties undertaken, skills and responsibilities, etc) and
to obtain an assessment from the referee as to the applicants suitability having
regard to the selection criteria. A useful means of obtaining this information is
to ask similar questions to those asked of the applicant at the interview. These
questions will already relate to the selection criteria and asking similar
questions of the referee will confirm the responses from the applicant.
Standard questions should be asked of each referee. The referee should be
allowed and encouraged to speak freely, therefore a free ranging conversation
beyond the selection criteria should not be stopped.
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Persons who have not been nominated as referees should not be contacted for
comments on applicants without the agreement of the applicant.
Page 21 of 38
This would break the confidentiality of the applicant, who must be able to
expect that their application will be treated in confidence. The applicant may
have good reasons for not wanting certain people to be aware of their
applications e.g. their current manager/supervisor, employer etc.
If a member of the panel wishes to make enquiries other than from the referees
provided, this may only be undertaken with the applicants prior approval.
Reference Checking Checklist
Has the applicant provided the names and contact details of at
least two referees?
Has the consent of the applicant been obtained to contact their
nominated referees?
Is the referee in a position to advise from first hand knowledge
the applicants previous position?
Have appropriate questions been prepared to be asked of all
referees which addresses the selection criteria?
1.16
a
a
a
a
SELECTION REPORT
It is advisable that the Panel prepare a selection report following the
interviews that provides quantifiable reasons for the decisions made. The
report will contain a recommendation and be signed off by the Panel
Members, then forwarded to the relevant Director and Chief Executive Officer
for final approval. A selection report should contain a comparative analysis of
each of the applicants and any areas of concern.
Other information to be provided includes:
1.17
PRE-EMPLOYMENT MEDICALS
Pre-employment medical checks of prospective employees can raise equal
opportunity, privacy, occupational health and safety and objectivity issues.
Page 22 of 38
Whilst recognising that the majority of WA Local Governments require preemployment medicals to be undertaken by prospective employees, it is
recommended that medical examinations should only be undertaken for
legitimate job-related purposes and the reason for requesting the examination
should be clearly stated to prospective employees, preferably during the course
of the selection interview. Any examination should relate specifically to the
requirements of the job in question, which means that particular physical
attributes required for the job should be accurately identified beforehand.
Testing procedures should be fair and consistently applied.
For sedentary positions, it may be more appropriate for prospective employees
to complete a signed checklist detailing their medical fitness. Such a checklist
can require the employee to disclose any injury, illness or disability that is
likely to prevent them from carrying out the duties of the position.
Prior to the appointment to the vacant position being made, prospective
employees should undergo a pre-employment medical with a medical
practitioner or a group specialising in these types of medicals to ensure that
the person is able to perform the duties of the position to an established
standard.
Choose an appropriately experienced medical practitioner wherever possible
as not all medical practitioners are experienced in conducting non
discriminatory pre-employment medical tests.
Additionaly, ensure that the medical practitioner conducting the preemployment medical understands the genuine and reasonable job requirements
and the capacities required to perform them.
Ensure that applicants with disabilities/impairments are tested using any
service or facility which they would normally use to perform the essentions of
the job. For example, if an applicant uses a hearing aid or wears glasses, be
sure the applicant uses the aid or their glasses during the assessment.
Important Note
The Equal Opportunity Act prohibits discrimination in employment on the
grounds of impairment, except where the impairment prevents the person from
being able to perform the job. The standards established by the medical
practitioner must reflect what is required of the person to perform the work
involved. In many instances, this will involve discussions between the Local
Government and medical practitioner to ensure the practitioner is aware of the
work required to be performed. The medical practitioner will need to be
acquainted with the provisions of the Equal Opportunity Act in this regard.
Page 23 of 38
1.18
Page 25 of 38
1.21
INDUCTION
Induction is a structured and consistent process to ensure the effective
integration of employees into the Local Government.
It is important that all new employees be advised of the Councils policies and
procedures and the employee be trained to ensure they have the skills and
knowledge to carry out their job effectively. By providing early familiarization
of new employees with their position, colleagues, conditions, physical work
environment and the standards expected of them, they have a firm base for
their employment with the City. A sound induction process makes it easier and
faster for the new employee to be familiar with the City, their position and
rights and responsibilities as an employee. They also have a clear
understanding of their new employers expectations of them.
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Position No.
Temporary
Full Time
Part Time
PERSONAL DETAILS
Surname
Given Names
Preferred Title:Mr/Mrs/Miss/Ms
Other____________________________________________________________
Address
EMPLOYMENT HISTORY
Current/Most Recent
Employer
Position
Reason for
Leaving
Responsible to
Name & Job Title
Position
Reason for
Leaving
Responsible to
Name & Job Title
Position
Reason for
Leaving
Responsible to
Name & Job Title
From
To
From
To
From
To
Page 28 of 38
Referees List names, addresses and telephone numbers of referees who have
supervised your work and whom we may contact.
1.
2.
3.
DRIVERS LICENCE INFORMATION
Drivers License No:
Classes:
Expiry Date:
EDUCATION/TRAINING
Secondary
HIGHEST LEVEL ATTAINED
YEAR
SCHOOL
SUBJECTS TAKEN IN LAST YEAR
Post Secondary
Please list any technical training, professional qualifications and/or special skills
training.
Institution
Subjects Taken
Year
Results
Current Studies
Qualifications (List any professional or trade qualifications currently held) Are your
qualifications registered in Western Australia?
Page 29 of 38
Equipment/Machinery Usage
Please list any work-related equipment and/or machinery you can operate (ie office
equipment, industrial equipment, specialised machinery etc).
ADDITIONAL INFORMATION
When would you be able to commence employment?
If employed, minimum period of notice required:
Is there any factor which causes you to take frequent time off work or effects your
ability to perform the duties?
YES
NO
Comment: (Optional)
Note: any offer of employment is subject to a pre-employment medical to ensure
fitness to undertake the position applied for.
Are you aware of any other factor(s) which are or may be relevant to your
employment?
YES
NO
Page 30 of 38
DECLARATION
I certify that the foregoing information is, to the best of my knowledge and belief, true
and accurate. I understand that the Organisation reserves the right to verify all
information in the application and that false information will be sufficient reason for
my rejection as an applicant or my dismissal if employed by the Local Government.
Signature of Applicant
Date
Page 31 of 38
Page 32 of 38
ACTIVITY
COMPLETION DATE
PERSON
RESPONSIBLE
Advertisement Placed
Shortlist Applicants
Interviews Arranged
Interviews Undertaken
Page 33 of 38
The applicant is able to productively carry out the duties of the position safely.
There is no risk of aggravating a pre-existing medical condition.
The applicant should not, because of a medical condition, increase risk to other
employees, equipment, products or the general public.
Confidentiality
The Pre-Employment Questionnaire is treated as a confidential document and access
is limited to a need to know basis. In the event of you being employed, this form
will be retained on a confidential file. The Local Government reserves the right to
refer to the information in the event of an accident, sickness, injury or claim for
workers compensation. The information may also be used for other purposes, if so
required by law.
Important Notice
To assist the Local Government in assessing your medical fitness for employment,
you must answer the questions contained in this questionnaire truthfully and to the
best of your knowledge.
Failure to disclose any relevant matter relating to your health may result in your
not being employed by the Local Government and, if already employed by the
employer, your employment may be affected and rights to workplace
compensation compromised.
Name of applicant:
Date of birth:
Sex:
Address:
Telephone number:
Position:
Department/Location:
Page 34 of 38
Keyboard/mouse use.
Lifting.
Driving.
Operating heavy machinery.
Sitting for extended periods.
Repetitive physical actions.
Workshop activity.
Working in remote locations.
Working with animals.
Working under pressure of constant deadlines and/or in the resolution of conflict.
Activities where hearing protection is required.
Other ___________________________________________________________
No
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Medical History
To assist a medical practitioner in providing an opinion on suitability for the position applied for,
please complete the following section. Do you have or have you had any of the following conditions?
If the answer is yes, please provide details in the comments section below.
Number
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Condition
Yes
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No
For any question above answered yes, complete the table below. If you need more space than is provided here,
please write on the back of the page.
Number
Duration and Dates of Condition
Current Status
Applicant Declaration
I hereby declare that:
Name of applicant:
Signature:
Date:
Page 37 of 38
Date:
Page 38 of 38