Professional Documents
Culture Documents
Description
These release notes provide information about the contents of AiO Service Release 1.4.3 and PSS
Service Release 6.9 and describe issues related to the release of Service Release 1.4.3 and 6.9 for
HP StorageWorks All-in-One Storage Systems, HP StorageWorks All-in-One Storage Blade Solution
servers, HP ProLiant Storage Servers and HP ProLiant Data Protection Storage Servers using the supported
operating systems. The Service Release provides an installation utility and a rollup of individual support
update components for your system. Applying this Service Release will update your HP All-in-One Storage
System to version 1.4.3 and your HP ProLiant Storage Server to version 6.9.
NOTE:
Use the Service Release setup program to install the Service Release.
Prerequisites
Microsoft Windows Server 2003 Service Pack 2 is required before installing the Service Release.
• For Web downloads, Microsoft Windows Server 2003 Service Pack 2 should be obtained
separately from Microsoft; it is not included in the Service Release contents downloaded from
the HP.com (Software & Drivers) site.
• Microsoft Windows Server 2003 Service Pack 2 is included as a separate installable component
located in the D:\MICROSOFT\W2K3_SP2 folder on the Service Release DVD.
IMPORTANT:
If needed, the HP Storage Server Installer for Microsoft Windows Server 2003 SP2 in the Service Release
will guide you through the installation of Microsoft Windows Server 2003 SP2. The following software
components are required on HP Storage Server for installation of Microsoft Windows Server 2003 SP2:
• HP Storage Server System Update
• Microsoft Windows Installer 3.1
• Microsoft .NET Framework 2.0
For more information on this service pack, including the release notes, readme, installation instructions,
list of updates, and list of security updates, see the Microsoft Windows Server 2003 Service Pack 2 Web
site at http://www.microsoft.com/technet/windowsserver/sp2.mspx.
Product models
These release notes apply to the storage servers listed in the following table.
NOTE:
As of this Service Release, the HP StorageWorks NAS product series is no longer supported.
Operating systems
Microsoft Windows Storage Server 2003 R2 Standard Edition
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Microsoft Windows Storage Server 2003 R2 x64 Editions
Microsoft Windows Unified Data Storage Server 2003 Enterprise x64 Edition
NOTE:
HP ProLiant Storage Servers based on the Microsoft Windows Server 2003 R1 operating system are no
longer supported in this and all future Service Releases.
Microsoft Windows Unified Data Storage Server 2003 Supplemental Update applies to HP ProLiant
Storage Servers running Microsoft Windows Unified Data Storage Server 2003 x64 Enterprise Edition.
Languages
The Service Release is available in the following languages:
• English
• French
• Italian
• German
• Japanese
• Korean
• Simplified Chinese
• Spanish
• Traditional Chinese
Issue: Free hard disk space requirements for Windows Server 2003 Service Pack 2 (SP2)
A minimum of 1.3GB of free hard disk space is required on your system
when installing Windows Server 2003 SP2 from the Service Release DVD.
Description For more information about hard disk free space requirements for Windows
Server 2003 SP2, see Microsoft Knowledge Base article KB926029 at
http://support.microsoft.com/kb/926029/.
Issue: Intel NIC driver installation fails when installed over a network share
The installation of the Intel network interface card driver fails when attempted
Description
over a network share.
Perform the installation directly from the Service Release DVD or by copying the
Workaround
DVD contents to a local drive on the storage server.
User intervention required during installation of SMS v2.02 on HP ProLiant DL100 G2 Storage
Issue:
Servers and HP StorageWorks 400 All-in-One Storage Systems with the IMB v3.0 driver
During installation of the Server Management System v2.02 on DL100 G2 Storage
Servers and HP StorageWorks 400 All-in-One Storage Systems, the IMB v3.0
Description
driver sometimes displays a security warning stating the driver does not have
digital signature.
Accepting the warning message by clicking Continue proceeds with the installation
Workaround
without any issues.
The HP Storage Server Management console may not be available after installing the Service
Issue:
Release
The HP Storage Server Management console may not be available after installing
the Service Release for some HP ProLiant Storage Servers and HP StorageWorks
Description
All-in-One Storage Systems with the HP Storage Server R2 Localization DVD —
Windows Multilingual User Interface (MUI) Pack installed.
Using Windows Add or Remove Programs, remove the HP Storage Server
Workaround Management Service. Run the Service Release installation again and install the
HP Storage Server Management console component.
Issue: A mapped drive with a disconnected network path might hang the HP Service release Wizard
If you have a mapped drive assigned to a network path that is disconnected, it
Description
might hang the HP Service Release wizard during the installation process.
• Provide the complete network path URL as the path.
Workaround or
• Reconnect the network path for the mapped drive in Windows Explorer.
Issue: A reboot message is displayed even though the progress of installation is not complete
After the installation of Windows Server 2003 Service Pack 2, a reboot message is
Description prompted by the HP Service Release Wizard. However, the progress bar shows
only around 50% completion.
Workaround The reboot message can be ignored.
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HP Service Release Wizard
Issue: HP Service Release Client and Server fails to repair itself
The repair option does not complete at times for the HP Service Release Client or
Description
the HP Service Release Server.
1. Unistall the HP Service Release Server/Client.
Workaround
2. Run the HP Service Release setup.exe.
HP NAS Updater or AiO Updater installed in previous Service Releases cannot be used to install
Issue:
this Service Release
The HP NAS Updater or AiO Updater installed with previous Service Releases
cannot be used to launch PSS Service Release 6.9 or AiO Service Release 1.4.3.
Description Attempting to install this Service Release with the older utility might result in the error
message Version of Updater on this system does not support
installation. Please install latest version of Updater.
Install the HP Service Release Wizard bundled with this Service Release by running
Workaround
the setup.exe file located at the root level of the Service Release.
Issue: Some ROM Flash components are not checked for installation by Service Release Wizard
Some ROM Flash components are not checked for installation in the Component
Updates Selection screen of the Service Release Wizard. A check indicates the
Service Release has a more recent version of the component compared to the
installed version on the system.
The issue applies to the following ROM Flash components:
• DL100 G2 BIOS Update
• AiO400 BIOS Update
• HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server
2003
• HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server
2003 x64 Editions
• HP BladeSystem c-Class Onboard Administrator Firmware Component
• ROM Flash for iLO
Description • ROM Flash for iLO (Japanese)
• ROM Flash for iLO2
• ROM Flash for iLO2(Japanese)
• ROM Flash Component for Windows - Smart Array P400 and P400i
• ROM Flash Component for Windows - Smart Array P600
• ROM Flash Component for Windows - Smart Array P800
• ROM Flash for Smart Array 641/642
• ROM Flash for Smart Array 6400
• ROM Flash for Windows - MSA20
• HP 6-port SATA RAID Controller Firmware Update (Note: files are extracted
to C:\SP30558)
• Firmware and BIOS for HP SATA HBA with RAID (Note: files are extracted
to C:\SP34281)
Issue: Network drive letter path does not work with the Service Release Wizard
The HP Service Release wizard can show an error indicating failure in locating
Description
components when a network share is mapped to a drive letter.
Workaround Provide the complete network UNC path of the HP Service Release component.
HP Service Release setup does not automatically launch the HP Service Release Wizard on
Issue:
x64 platforms.
Description After the installation of Service Release, the wizard is not launched automatically.
Launch the wizard manually by selecting the HP Service Release Wizard on the
Workaround desktop. Alternately, the wizard can be launched through Start > Program > HP
Service Release > HP Service Release Wizard.
Issue: HP Service Release Wizard does not start automatically after a restart
After installing the prerequisite components of HP Service Release 6.9, the wizard
Description
will prompt for a restart. After the restart, the wizard might not start automatically.
Start the wizard manually by selecting the HP Service Release Wizard on the
Workaround desktop. Alternately, the wizard can be started through Start > Programs > HP
Service Release > HP Service Release Wizard.
Issue: Selecting a network path for Windows Server 2003 Service Pack 2 is not accepted
When installing the HP Service Release using the Web update version, a Browse
button appears on the Prerequisite page if Microsoft Windows Server 2003
Description
Service Pack 2 is not installed on the system. If you select a network path for the
Service Pack 2 location, the wizard will not accept it.
Copy the Microsoft Windows Server 2003 Service Pack 2 installer on the system
Workaround
locally, and provide the local path for selection.
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• ROM Flash, Firmware, and BIOS Updates
• System Drivers and Components
• Java Runtime Environment Update, version 1.6.0 Update 2
• HP Service Release Wizard
NOTE:
Microsoft iSCSI Software Target 3.1 is an update only for HP ProLiant Storage Servers with Microsoft
iSCSI Software Target 3.0 installed.
NOTE:
The HP StorageWorks All-in-One Storage System Update version 1.4.3 is cumulative; it contains the
updates in HP StorageWorks All-in-One Storage System Update Version 1.3.0 and beyond since
release of the product.
The AiO Update 1.4.3 component included in the Service Release does not contain Microsoft Windows
Multilingual User Interface (MUI) pack to enable localization of the HP StorageWorks All-in-One
Storage System. To obtain the HP StorageWorks All-in-One Storage System Localization DVD, go to
the HP Software Depot at http://www.software.hp.com. Select Storage and NAS, then select HP
StorageWorks All-in-One Storage System with Microsoft® Windows® Storage Server 2003 R2
Multilingual User Interface.
IMPORTANT:
After installing HP StorageWorks All-in-One Storage System Update version 1.4.3, update the
Application Storage Manager (ASM) management agents on your application servers; the older
agent version will not be compatible with version 1.4.3. Run the ASM Agent Installer setup program
on your application servers after installing the Service Release. The setup program is located at:
C:\hpnas\Components\All-in-One Storage Manager\AGENT\ASMAGENTINSTALLER.EXE. The ASM
Agent Installer takes you through the necessary steps for installing or upgrading the agents.
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• CP008384: The HP ProLiant Remote Insight Lights-Out II Board Driver allows other HP ProLiant
software, such as the HP ProLiant Insight Management Agents, to communicate with the Remote
Insight Lights-Out II Board
• CP008383: The HP ProLiant Integrated Lights-Out Management Interface Driver provides an
interface for HP ProLiant Insight Management Agents and other utilities that need to communicate
with the HP ProLiant iLO or iLO 2 controller
• CP008385: This Smart Component provides the driver that supports the HP ProLiant ATI RAGE
XL Graphics Adapter
• CP008301: This component provides advanced video support for the ATI ES1000 video
controller on HP ProLiant servers
• CP008395: This Component Package contains the driver for HP NC31xx Ethernet and Fast
Ethernet NICs running under Microsoft Windows Server 2003
• CP008397: This Component Package contains the driver for HP NC-Series Intel Gigabit Ethernet
NICs running under Microsoft Windows Server 2003
• CP008401: This Component Package contains the driver for HP NC-Series Broadcom Gigabit
Ethernet NICs for Windows Server 2003
• CP008415: This Component Package contains the drivers for the HP NC-Series Multifunction
Gigabit Server Adapters for Windows Server 2003. This package contains VBD driver version
4.1.5.0, NDIS 5.2 driver version 4.1.3.0, and iSCSI offload driver version 4.1.8.0
• CP008399: This Component Package contains the driver for HP NC-Series Intel N1E Gigabit
Ethernet NICs running under Microsoft Windows Server 2003
• CP008500: This Component Package contains the driver for the HP NC-Series NetXen PCIe 10
Gigabit NICs running under Microsoft Windows Server 2003
• CP008044: HP Insight Management Agents help IT administrators rapidly respond to potential
and actual system failures, increase system stability, reduce troubleshooting complexity, and
minimize downtime by providing predictive fault management
• CP008265: The HP Insight Management WBEM Providers supply system management data
through the Windows Management Instrumentation framework for ProLiant server platforms
and options
• CP008390: The component installs a NULL driver on an IPMI Controller for Windows Server 2003
• CP008381: This smart component contains the HP Lights-Out Online Configuration Utility for
Windows Server 2003 and Windows Server 2008
• CP008394: HP Insight Diagnostics Online Edition for Windows Server 2003/2008
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• CP007674: Online ROM Flash Component for Windows - HP ProLiant DL585 (A01) Servers
• CP007685: Online ROM Flash Component for Windows - HP ProLiant DL585 G2 (A07)
• CP007846: HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server 2003
• CP007847: HP NC-Series Broadcom Online Firmware Upgrade Utility for Windows Server
2003 x64 Editions
• CP007916: Online ROM Flash Component for Windows - HP Integrated Lights-Out
• CP007828: Online ROM Flash Component for Windows - HP Integrated Lights-Out (Japanese)
• CP007926: Online ROM Flash Component for Windows - HP Integrated Lights-Out 2
• CP007681: Online ROM Flash Component for Windows - HP Integrated Lights-Out2 (Japanese)
• CP007768: Online ROM Flash Component for Windows - Smart Array E200 and E200i
• CP007889: Online ROM Flash Component For Windows - Smart Array P400 and P400i
• CP006722: Online ROM Flash Component For Windows - Smart Array 5i and SA-532,
• CP007619: Online ROM Flash Component for Windows - Smart Array 6i
• CP007620: Online ROM Flash Component for Windows - Smart Array 641/642
• CP007621: Online ROM Flash Component For Windows - Smart Array 6400
• CP008082: Online ROM Flash Component for Windows - MSA20
• SP30558: HP 6-port SATA RAID Controller Firmware Update,
• CP007885: Online ROM Flash Component For Windows - Smart Array P800
• CP007070: Online ROM Flash Component for Windows - Smart Array P600
• CP008359: Online ROM Flash Component for Windows – HP ProLiant BL460c
• CP008477: Online ROM Flash Component for Windows – Smart Array E500
• SP34281: Firmware and BIOS for HP SATA HBA with RAID
• DL100 G2 BIOS Update version 1.10
• AiO 400 BIOS Update version 1.10
NOTE:
Service Release installation adds the HP Service Release service for managing software updates and
creates the HPSRUser account on the storage server. The HPSRUser account is required to use the HP
Service Release Wizard. If needed, the HPSRUser account can be deleted following installation of the
Service Release. If the HPSRUser account is removed and the HP Service Release Wizard is needed
again, restart the HP Service Release service and run the Service Release setup program.
Fixes
• In earlier versions of the HP All-in-One Storage System Management console, the Single Instance
Storage page of the HP All-in-One Storage System Management console failed to retrieve
information on the space saved. The calculation of the space saved by using Single Instance
Storage timed out when the number of consolidated files was large. This issue is now resolved by
installing the HP StorageWorks All-in-One Update 1.4.3 in the Service Release.
• In earlier releases of HP StorageWorks 400 All-in-One Storage Systems using the Adaptec SATA
RAID 2420 SA Controller and HP ProLiant DL100 G2 Storage Servers using either the Adaptec
SATA RAID 2410 or 2420 SA Controllers, an error message appeared in the Windows System
Event log reporting that a disk in a slot was “plug out” or removed although no drives were
removed. This issue is now resolved by installing the applicable Hotplug Service Update to your
Adaptec Controller product (2410, 2420) installed on your system. The HotPlug Service Update is
located in the System Drivers and Components category during installation of the Service Release.
• Warnings no longer appear due to low disk space for logical disks created for iSCSI LUNs.
This issue is now resolved by installing the HP StorageWorks All-in-One Update 1.4.3 in the
Service Release.
• Growing an iSCSI LUN no longer fails during a heavy SQL Server load in the HP All-in-One
Storage System. This issue is now resolved by installing the HP StorageWorks All-in-One Update
1.4.3 in the Service Release.
Microsoft Updates
NOTE:
Some of the following Microsoft updates may not apply to your storage server.
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• Support for volumes larger than 2 terabytes on a Windows Server 2003-based server cluster
(requires hotfix KB919117)
NOTE:
Microsoft iSCSI Software Target documentation is located in the Service Release at
MICROSOFT\x32\iSCSI\Target\Docs and MICROSOFT\x64\iSCSI\Target\Docs.
NOTE:
Microsoft Windows Unified Data Storage Server 2003 Supplemental Update documentation is
located in the Service Release at MICROSOFT\x64\WUDSS\docs.
Microsoft Hotfixes
NOTE:
Microsoft Hotfixes are intentionally unchecked by default in the Service Release. Microsoft Hotfixes or
Quick Fix Engineering (QFE) updates are only intended to correct a specific problem and should be
applied only if the system is experiencing that specific problem. Review the Microsoft Knowledge Base
(KB) article before applying the Hotfix. KB articles can be accessed at http://support.microsoft.com.
If you are not severely affected by the specific problem, you should wait for the next Windows Server
2003 Service Pack which might contain the Hotfix.
• KB896718: The amount of used disk space that is displayed by a Storage Manager directory
quota is less than the actual amount of disk space that is used.
• KB907648 Storage Manager may cause your computer to stop responding in Windows Storage
Server 2003.
• KB831654: You cannot see a graph or a spreadsheet when you view active HTML storage reports.
• KB832250: Windows Management Instrumentation service terminates with Event ID 7031.
• KB897078: The mknod() functionality was not included in Microsoft Network File System.
• Q897078: The mknod() functionality was not included in Microsoft Network File System
• KB895398: This update merges several previous updates for Services For Unix (SFU).
• KB899522: The POSIX subsystem process, Korn shell scripts, and Interix applications can fail
after you install Windows Server 2003 Service Pack 1 on a computer that is running Windows
Services for UNIX 3.5.
• KB894537: Windows-based applications may not be notified of file changes when the changes
are made by using Server for NFS in Windows Services for UNIX 3.5.
• KB904838: Fix for Windows Services for UNIX 3.5.
• KB910330: Modifies the formulas that DPM 2006 uses to allocate space for shadow copy
storage on the DPM 2006 to solve the problem of overwriting stored shadow copies.
• KB935949: The Virtual Disk Service (VDS) in Windows Server 2003 does not return port-specific
identifiers for a storage device
• KB932755: An updated Storport storage driver (version 5.2.3790.4021) is available for
Windows Server 2003
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• KB927891: You receive an access violation error and the system may appear to become
unresponsive when you try to install an update from Windows Update or from Microsoft Update
• KB932596: Update to improve Kernel Patch Protection
• KB936782: Vulnerability in Windows Media Player could allow remote code execution
• KB938127: Vulnerability in Vector Markup Language Could Allow Remote Code Execution
• KB933360: August 2007 cumulative time zone update for Microsoft Windows operating systems
• KB944338(x86): A security issue has been identified in VBScript and Jscript that could allow an
attacker to compromise your Microsoft Windows-based system and gain control over it.
• KB941693: A security issue has been identified that could allow an authenticated local attacker
to compromise your Microsoft Windows-based system and gain control over it.
• KB945553: A security issue has been identified in DNS Clients that could allow an attacker to
compromise your Microsoft Windows-based system and gain control over it.
• KB942830: A security issue has been identified in Internet Information Services (IIS) that could
allow an attacker to remotely compromise your Windows-based system and gain control over it.
• KB942831: A security issue has been identified in Windows Internet Information Services (IIS)
that could allow an attacker to remotely compromise your Windows-based system and gain
control over it.
• KB946026: A security issue has been identified in the mrxdav.sys driver that could allow an
attacker to compromise your Windows-based system and gain control over it.
• KB943055: A security issue has been identified that could allow an attacker to remotely
compromise your Windows-based system using Object Linking and Embedding (OLE) Automation
and gain control over it.
• KB941568(x86): A security issue has been identified in Microsoft DirectShow that could allow an
attacker to compromise your Windows-based system and gain control over it.
• KB944653: A security issue has been identified in the Macrovision Driver that could allow an
attacker to compromise your Windows-based system and gain control over it.
• KB941569(x86): A security issue has been identified that could allow an attacker to remotely
compromise your Windows-based system using Windows Media file formats and gain control
over it.
• KB943460: A security issue has been identified that could allow an attacker to compromise your
Windows-based system and gain control over it.
• KB936181: A security issue has been identified in Microsoft XML Core Services (MSXML) that
could allow an attacker to compromise your Windows-based system and gain control over it.
• KB939778: A security issue has been identified in Subsystem for UNIX-based Applications that
could allow an attacker to compromise your Windows-based system and gain control over it.
• KB941202: A security issue has been identified in Outlook Express that could allow an attacker
to compromise your Windows-based system and gain control over it.
• KB941644: A security issue has been identified in TCPIP that could allow an attacker to
compromise your Windows-based system and gain control over it.
• KB943485: A security issue has been identified in LSASS that could allow an attacker to
compromise your Windows-based system and gain control over it.
• KB948590 (x64): A security issue has been identified that could allow an authenticated remote
attacker to compromise your Microsoft Windows-based system and gain control over it.
• KB941569 (x64): A security issue has been identified that could allow an attacker to remotely
compromise your Windows-based system using Windows Media file formats and gain control
over it.
• KB941568 (x64): A security issue has been identified in Microsoft DirectShow that could allow
an attacker to compromise your Windows-based system and gain control over it.
• KB933729 (x64): A security issue has been identified that could allow an attacker to compromise
your Windows-based system and gain control over it.
• KB942615 (x64): This update addresses the vulnerability discussed in Microsoft Security Bulletin
MS07-069.
Effective date
August 29th, 2008
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